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Technical Support Executive to support our core field operations
Technical Support Executive to support our core field operations
Mondiale Technologies's logo

Technical Support Executive to support our core field operations

Bernadine Saville's profile picture
Posted by Bernadine Saville
0.5 - 2 yrs
₹1.4L - ₹2.4L / yr
Kolkata
Skills
Hard working

We are looking for a technically sound and service-oriented Tech Support Executive to join our growing team. This role involves supporting the field deployment of our smart tracking solutions, assisting clients with troubleshooting, and ensuring seamless operations across devices and platforms.


Key Responsibilities:

  • Provide technical support for IoT-based tracking systems and devices
  • Assist with hardware installation coordination and on-site deployment
  • Troubleshoot device or software issues in collaboration with the engineering team
  • Maintain documentation, inventory logs, and support tickets
  • Coordinate with vendors and logistics teams for efficient service delivery

Desired Skills & Attributes:

  • Basic understanding of electronics, GPS, and IoT systems
  • Good communication and problem-solving skills
  • Comfortable working on-field and off-site support (as required)
  • Familiarity with tools like MS Excel, Google Sheets, or support software

NOTE: We welcome aspiring Electronics Diploma students and fresh graduates for a 6-month hands-on internship in the domain of smart logistics and IoT-based security systems. You’ll gain real-world experience supporting the deployment, testing, and technical servicing of cutting-edge tracking solutions.


Candidates who successfully complete the internship and demonstrate strong performance will be offered a regular full-time role within the company.


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Shubham Vishwakarma

Full Stack Developer - Averlon
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About Mondiale Technologies

Founded :
2023
Type :
Services
Size :
0-20
Stage :
Bootstrapped

About

N/A

Company social profiles

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Shubham Vishwakarma

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