Technical Support Executive to support our core field operations

Job Description

Build and maintain bots on Azure platform.  Integration with Active directory, WEB API based integration with external systems. Training and Integrate bots as per users’ requirements. Work in line with design guidelines, best practices and standards of bot deliverable. Creative approach to the conversation flow design, human aspects in the bot responses and sentiments

Qualifications

1. a) 5 years of experience in software development with clear understanding of the project life cycle
   b) Min 2-3 years of hands-on experience in Microsoft Azure Bot Framework, LUIS and other Cognitive services offered by Azure
   c) Hands on experience with Machine Learning based chat bots
   d) Experience with Azure bot services like Text Analytics etc.
   e)Strong database skills and hands-on experience on databases like SQL Server/Oracle
2. f) Strong experience on Azure Active directory and adaptive cards integration in Chat bot.
3. g) Strong experience designing and working with

with service-oriented architectures (SOA) and WebAPIs.

1. h) A strong experience on Microsoft Azure, ASPNET / MVC and programming languages such as C#/VBNET
2. i) Knowledge of Python and NodeJS is a plus
3. j) Ability to design and optimize SQL Server 2008 stored procedures.
4. k) Experience with JQuery, CSS3, HTML5 or similar technologies.

As an Inside Sales Executive, you will handle B2B SaaS pre-sales on behalf of our clients. You will contact key decision makers in the IT industry based on our clients' wish lists and help in bridging the gap between the solution the client is building and the problem that the world is solving with it.

Responsibilities :

● Source new sales opportunities through inbound lead follow-up and outbound

cold calls and emails.

● Understand client and customer needs and requirements.

● Route qualified opportunities to the appropriate sales executives for further

development and closure.

● Research accounts, identify key players and generate interest.

● Maintain and expand your database of prospects within your assigned market.

● Perform effective online demos to prospects.

Requirements and skills :

● 0-1 year of experience in the business development field.

● Strong phone presence.

● Proficient with corporate productivity and web presentation tools.

● Experience working with Lead Generation & CRM.

● Excellent verbal and written communications skills.

● Strong listening and presentation skills.

● Ability to multi-task, prioritize, and manage time effectively.

Job Type:

1. Full time & On-site

2. 5 day work week (Shift based)

Location: Koramangala, Bangalore

We are seeking a skilled Azure Cloud Solution engineer to design, implement, and maintain scalable cloud-based applications using Microsoft Azure. He/ She will be responsible for integrating various Azure services to support user management, real-time communication, event scheduling, and intelligent automation. The ideal candidate will have hands-on experience with Azure services, infrastructure automation, and cloud security, and will play a key role in driving cloud adoption and optimization across the organization.

Key Responsibilities:

•Deploy and manage APIs and user/group services using Azure App Service.

•Build and maintain Azure Functions for authentication, invite tracking, membership updates, and event orchestration.

•Design and manage structured data in Azure SQL Database. Handle unstructured data using Azure Cosmos DB.

•Implement Azure Web Pub Sub for live messaging, group interactions, and event notifications.

•Configure Azure Notification Hubs to deliver push alerts for invites, reminders, and calendar events.

•Leverage Azure AI Services for intelligent scheduling, personalized recommendations, and time slot matching.

•Manage sensitive credentials and OAuth tokens securely using Azure Key Vault.

•Collaborate with development, security, and operations teams to ensure seamless integration and performance.

•Optimize cloud costs and resource utilization through monitoring and reporting.

•Ensure compliance with security and governance policies across Azure environments.

•Troubleshoot and resolve issues related to cloud infrastructure and services.

•Stay updated with the latest Azure features and best practices.

Role Description

Who are WE?

Product photography for Furniture, Beds, Linens, Curtains, Carpets, Blinds, Sofa's & all other home furnishings don't have to be expensive and time consuming. Live Furnish makes it easy to create stunning 3D product images that boost conversion rates and sales with our easy to use platform. No more wasted time scheduling, creating scenes, and getting just the right lighting when you can do it all from your desk.

-Save 70% on costs creating 3D photorealistic product shots

-Save 80% on shoots and production time

-Get massive lift on conversion rates from 55% - to over 500%

-Sell pre-orders from prototypes before manufacturing

Live Furnish empowers you to produce high-quality 3D images with a few hours instead of days and weeks with studios. Trusted by over 100 leading manufacturers and retailers.

We have raised a total of $7.5M in funding rounds. Our latest funding was raised on Dec 9, 2021 from a Seed & Series A Funding round. We are backed by Investors - Venture South, Launch, CEAS Investments, Mercato Partners, Parkwest LLC.

Headquarters

Winston-Salem, North Carolina 

Learn more, log onto our website

www.livefurnish.com

Designation: SDE II/Lead - Backend

Job Location: Delhi (Hybrid Mode)

Job Summary:

We are looking for a highly talented Python and Django Lead Developer to join our engineering team and help us develop and maintain various software products. The developer should be able to write and test code,debug programs and integrate applications with third-party web services. To be successful in this role, you should have experience using server-side logic and work well in a team. Ultimately, you’ll build highly responsive web applications that align with our business needs.

What do we expect you to do?

• Write effective, scalable code
• Develop back-end components to improve responsiveness and overall performance
• Integrate user-facing elements into applications
• Planning the team structure, activities, and involvement in project management activities.
• Improve functionality of existing systems
• Implement security and data protection solutions
• Assess and prioritize feature requests
• Should be able to break tasks into small modules and manage a team accordingly
• Coordinate with teams to understand user requirements and provide technical solutions
• Configuration and managing databases such as MySQL, Postgresql, Mongo.
• Deploying applications on AWS, Digital Ocean or any other cloud platform.
• Server configuration and security management.
• Server and application Troubleshooting.
• Review team code.

What are we looking for?

• 6+ years of work experience as a Python Developer
• 4+ years of work experience in the Django framework
• 3+ years of experience in managing databases such as MySQL, Postgresql.
• Good experience in deployment on cloud platforms like AWS.
• Familiarity with front-end technologies (like JavaScript and HTML5, CSS)
• Good problem-solving skills
• Good knowledge about dockers and containers.
• Good knowledge about Nginx and Apache configuration.
• Should understand every aspect of Software development life cycle.
• Should be able to manage team tasks and review their code.
• BSc in Computer Science, Engineering or relevant field

What do we Offer?

• Build products from scratch and be part of decision making with the TOP authorities 
• Freedom to explore and implement your own ideas
• Hybrid Work Mode
• Open culture with flexible timings
• Weekend parties, Worcations with teams
• Loads Growth & Onsite Opportunities
• Work with a Team who is a Family

Key Responsibilities

• Write clean, testable code using .NET programming languages
• Test and debug various .NET applications
• Deploy fully functional applications
• Upgrade existing applications
• Document development and operational procedures

Technical Competencies

• Understanding of object oriented programming concepts, design patterns and SOLID principles
• Must have hands on experience with C#, ASP.NET, MVC, Windows Services, .NET Entity Framework, SQL Server/T-SQL, IIS and related technologies
• Understanding of REST APIs and WCF
• Understanding of modern techniques such as Responsive Web Design, LINQ, Dependency Injection and Design Patterns
• Must have hands on experience of web client technologies inclusive of HTML5, CSS3, JavaScript, AJAX, JSON and JQuery
• Knowledge of various industry standard development practices (Agile methodology, OOD, TDD, BDD)
• Must have hands on experience of tools to enable SDLC (TFS, Visual Studio, etc.

• https://smrtr.io/bqCWb" target="_blank">https://smrtr.io/bqCWb

React Developer - Weapons Master

Smooth like butter, like a criminal undercover

• At least a year’s experience with React and Redux. You Know how to integrate Babel and use Webpack You should have worked with unit testing frameworks such as Mocha, Jest, Jasmine, or Ava
•  Experience building pixel perfect UI with HTML5 and CSS, Sass is a plus 
• Used developer tool plugins for the browsers and have knowledge of Flow ( Plus points here) along with an understanding of functional programming concepts

• - The ability to impact the next billion in the fintech industry.
• - Complete freedom to execute stupid ideas brilliantly
• - Furry friends to work with. We’re talking about our office cat, Shera of course!
• For more details dial - nine/one/zero/one/four/double three/eight/one/two.

You should be someone who has the following

• Ability to write clean, maintainable and scalable code
• Experience working in the following technologies for at least 1.5 years - Vue and related ecosystems like Vue-router, Vuex, Pinia, Nuxt, Typescript, TailwindCss
• Willingness to learn at work
• Ability to work and coordinate in remote projects as well
• Excellent English communication
• Enjoys working in teams

About the role:

We are looking for an experienced Software Development Engineer II (SDE2) to help deliver high visibility and impact features for the ChakraHQ Platform. ChakraHQ Platform is the world's first Omnichannel Process Automation Platform. Imagine AWS but for operations and business teams; built on cutting edge technology stacks, to solve problems for modern businesses.

Technology specialists at ChakraHQ are at the core of the company's decisions and vision. As an SDE2, you will contribute to the design and development of the core technology stack of the ChakraHQ Platform. Working closely with Engineering, Product Management, Sales and Customer Success you will take ownership to develop features, plugins and custom fixes that will materially impact customer’s and ChakraHQ’s business. You will also be responsible for maintaining a streamlined build and CI/CD system. You will help coordinate the incorporation of upstream features into the ChakraHQ Platform. 

Technologies you will work with: NodeJs, PostgreSQL, Serverless, Elasticsearch, Kibana, AWS, Google Cloud

Responsibilities:

• Design, develop and maintain features, services, products that are part of ChakraHQ
• Own delivery of said features and services
• Own success of the products by tracking its lifecycle with customers
• Build systems that scale horizontally
• Write automated tests to ensure code quality
• Work with customers to build a product roadmap
• Work with sales & marketing to sell your product to end-users
• Work as an integral part of an agile software development team to build features end-to-end
• Support those features in the ChakraHQ production environment by participating in an on-call rotation

Position Requirements:

• Bachelor's degree in Computer Science.
• 3+ years of experience working on teams to develop and deploy web or mobile applications
• Extensive experience in any one backend programming language - Java, NodeJS
• A solid foundation in computer science, with strong competencies in data structures, algorithms, and software design
• Experience in building highly scalable business applications, which involve implementing large complex business flows and dealing with huge amounts of data.
• Proficiency with git and Github workflows
• Expertise with test-driven development and automated testing
• Excellent analytical and problem-solving skills
• Excellent communication skills and fluent English
• Open to learn and work on new technologies

• provide first, and second-tier (L1, L2) product support via Email, Social media, and our Forums.

• Resolving all customer issues in a time-bound manner. Comply with the SLA for issue resolution.

• Monitoring application processes, application logs and taking appropriate resolution actions in case of failures. Ask customers targeted questions to understand the root of the problem quickly.

• Researching, diagnosing, troubleshooting, and identifying solutions to resolve customer issues in using Enpass.

• Work closely with technical teams to investigate complex issues and enhance the quality of existing products.

• Document and follow-up customer suggestions for continued improvements to the Development Team.

• Provide daily metrics and reports on tickets; maintain the ticketing system and the tickets.

• Taking ownership of customer issues reported and seeing problems through to resolution.

• Improve Product user-guide and FAQs.

• ONLY B.TECH CANDIDATES MUST APPLY. FRESHERS DO NOT APPLY.

• CANDIDATES WITH RELEVANT TECH SUPPORT EXPERIENCE ONLY MUST APPLY
• CANDIDATE MUST HAVE FLUENT ENGLISH SPEAKING SKILLS (BOTH WRITTEN AND VERBAL)