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A Desktop Support Engineer is responsible for providing technical support for computer hardware and software issues in an organization's desktop environment. The role involves assisting employees with troubleshooting, maintaining, and resolving issues related to their desktops, laptops, and peripherals.
Job Summary:
- Hardware Support:
- Install, configure, and maintain desktops, laptops, and peripherals (printers, monitors, etc.).
- Perform hardware repairs and upgrades.
- Software Support:
- Troubleshoot and resolve software-related issues, including OS installations, software updates, and application support.
- Ensure proper functioning of office productivity software (MS Office, etc.) and enterprise applications.
- Network Support:
- Provide assistance in connecting workstations to the company network and resolving connectivity issues.
- Troubleshoot network-related issues on desktops and laptops.
- User Support:
- Assist employees with troubleshooting technical problems, including login issues, system crashes, and application errors.
- Offer guidance on proper system usage and IT best practices.
- System Maintenance:
- Regularly update and patch desktop systems to ensure security and functionality.
- Backup important files and data as per company policy.
- Documentation:
- Maintain logs of issues, solutions, and configurations for future reference.
- Document common problems and resolutions for knowledge-sharing purposes.
- Customer Service:
- Provide excellent customer service and maintain a professional demeanor when dealing with users' technical issues.
Key Skills:
- Technical Knowledge: Proficient in desktop operating systems (Windows, Mac OS, Linux) and office software.
- Problem-Solving: Ability to diagnose and resolve technical issues efficiently.
- Communication: Strong verbal and written communication skills to interact with end-users.
- Networking Basics: Understanding of network configurations and troubleshooting.
- Time Management: Capable of handling multiple requests and prioritizing tasks.
Required Skills and Qualifications Technical Expertise
• Proficiency in enterprise architecture frameworks (e.g., TOGAF, Zachman) and modelling tools.
• In-depth knowledge of cloud computing, distributed systems, data management, application development, and network architecture.
• Familiarity with programming languages and development methodologies. Business Acumen
• Strong analytical skills to translate business needs into technical solutions.
• Comprehensive understanding of business processes and technology optimization opportunities.
• Excellent communication and presentation skills to explain technical concepts to diverse stakeholders. Leadership and Collaboration
• Demonstrated ability to lead cross-functional teams and influence decisions across the organization.
• Strong collaboration skills to engage with various stakeholders effectively.
Experience
• Proven experience as an Enterprise Architect in a complex IT environment, preferably within IT services.
• A successful track record in designing and implementing enterprise-wide IT solutions.
• Experience managing large-scale technology transformations and migration projects. Domain Expertise
• We are seeking an Enterprise Architect with proven exposure to the BFSI (Banking, Financial Services, and Insurance) domain. Candidates with experience in Retail and Healthcare domains are also preferred.
Preferred Qualifications
• Certification in enterprise architecture frameworks such as TOGAF or Zachman.
• Knowledge of DevOps practices and tools.
• Experience with modern technology stacks and microservices-based architectures.


Role Overview:
We are looking for a skilled Golang Developer with 3.5+ years of experience in building scalable backend services and deploying cloud-native applications using AWS. This is a key position that requires a deep understanding of Golang and cloud infrastructure to help us build robust solutions for global clients.
Key Responsibilities:
- Design and develop backend services, APIs, and microservices using Golang.
- Build and deploy cloud-native applications on AWS using services like Lambda, EC2, S3, RDS, and more.
- Optimize application performance, scalability, and reliability.
- Collaborate closely with frontend, DevOps, and product teams.
- Write clean, maintainable code and participate in code reviews.
- Implement best practices in security, performance, and cloud architecture.
- Contribute to CI/CD pipelines and automated deployment processes.
- Debug and resolve technical issues across the stack.
Required Skills & Qualifications:
- 3.5+ years of hands-on experience with Golang development.
- Strong experience with AWS services such as EC2, Lambda, S3, RDS, DynamoDB, CloudWatch, etc.
- Proficient in developing and consuming RESTful APIs.
- Familiar with Docker, Kubernetes or AWS ECS for container orchestration.
- Experience with Infrastructure as Code (Terraform, CloudFormation) is a plus.
- Good understanding of microservices architecture and distributed systems.
- Experience with monitoring tools like Prometheus, Grafana, or ELK Stack.
- Familiarity with Git, CI/CD pipelines, and agile workflows.
- Strong problem-solving, debugging, and communication skills.
Nice to Have:
- Experience with serverless applications and architecture (AWS Lambda, API Gateway, etc.)
- Exposure to NoSQL databases like DynamoDB or MongoDB.
- Contributions to open-source Golang projects or an active GitHub portfolio.
HHYS Inframart is a multi-division building materials showroom dealing in Electrical & Fancy Items, Paints, Hardware, Interiors, Steel & Cement, Metals & Fabrication, Tiles, and Bath Fittings. We are currently hiring Sales Advisors specifically for our Bath and Tiles Division to strengthen customer experience and boost sales in this category.
Key Responsibilities:
- Welcome customers and understand their bath & tile requirements
- Suggest suitable options based on design preferences, budget, and functionality
- Explain features, durability, styles, and brands of tiles and sanitaryware
- Provide support in preparing quotations and assisting in final order confirmation
- Coordinate with warehouse/supply team for product availability and delivery timelines
- Maintain attractive product displays and samples in the bath & tile section
- Follow up on inquiries, quotations, and pending orders
- Keep updated with new arrivals, offers, and product specifications
- Build strong relationships with walk-in customers, interior designers, and contractors
🧠 Skills & Qualifications:
- 1–3 years of experience in showroom sales, preferably in bath fittings or tile retail
- Strong product knowledge in sanitary ware, faucets, tiles, or interior finishes is an advantage
- Excellent communication and customer handling skills
- Basic billing/invoicing knowledge preferred
- Fluent in local language; Malayalam
- Minimum qualification: 12th pass (Graduation preferred)
Our client is a leading mid-market investment bank with strong practices around M&A, PE, Capital Markets, Institutional Equities, Wealth Management, Insurance Broking & Portfolio Management Services.
Candidate shall be responsible for:
• Relationship management focusing on acquiring and nurturing mid-sized & large Corporates.
• Own the overall sales strategy on lead management, team & targets for your region focusing profitability and market share.
• Strong network across C-level executives of large & mid-sized corporates. • Build the overall sales playbook, training and recruit a sales team to grow quickly across the region.
• Design value proposition/ client acquisition pitches and knack of closing deals efficiently
• Update and educate oneself continuously on happenings in marketplace, local environment, opportunities etc. which have direct bearing on local operations. • Ensure all necessary knowledge enhancement efforts (including certifications wherever applicable).
• Good networking with the Insurance Companies / TPAs & other key stake holder relevant to insurance broking arena.
Requirements
Qualification: MBA (Finance / Marketing) or equivalent degree from Tier I & II campus.
Experience: 6 to 10 years of exp in General Insurance Broking / Sales mainly into relationship management.
Other Requirement:
• Superior technical skills required to understand and propose products or solutions by focusing on client requirements.
• Demonstrated ability to manage multiple stakeholders, communicate effectively with executives and balance competing priorities.
• Strategic thinker with excellent communication skills and attention to detail, as well as having the ability to communicate complex details simply.

Experience: 3+ years of extensive experience into .Net technologies.
Requirements:
- Familiarity with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC)
- 5 years of development experience using C# .NET
- Knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3
- Familiarity with architecture styles/APIs (REST, RPC)
- Understanding of Agile methodologies
- Strong attention to detail
- Excellent troubleshooting and communication skills
- Knowledge of REST and RPC APIs
- Able to work well in a team setting
Key Responsibilities
• School sales: Primary responsibility is to sell to schools and bring them onboard
o Tie up with schools and onboard them so that we can offer the plan to the parents in the school
o Negotiate and get into commercial agreements with schools
o Upsell our other payment products in the schools
• Stakeholder Management in Schools:
o Enable Jodo to liaison with the schools tied up with, for close to
everything from meeting the parents to doing events etc.
o Forge a strong relationship with the school management and principal
and be their first port of call on anything to do with finances
• Team Building- Build a high-quality sales team and lead it in that city
As the Marketing Automation Manager, you will be responsible for executing campaigns and initiatives across multiple marketing channels, with a focus on email marketing, marketing automation, and lead generation. You will work closely with the Brand Strategy team and other members of the marketing team to develop and execute campaigns that support our business objectives and drive revenue growth.
Roles and Responsibilities:
- Develop and implement marketing automation strategies aligned with the business objectives and long-term customer acquisition and retention goals.
- Collaborate with the marketing team to plan and execute marketing campaigns that leverage marketing automation capabilities.
- Drive lead generation efforts by implementing effective strategies and tactics within marketing automation platforms. Create and optimize lead capture forms, landing pages, and lead scoring models to enhance lead quality and conversion rates.
- Use analytical tools and data sources to track, analyze, and report on campaign performance, including metrics such as open rates, click-through rates, conversion rates, and overall campaign effectiveness.
- Work closely with cross-functional teams, including sales, content, and design, to align marketing automation initiatives with overall marketing strategies.
- Maintain knowledge of GDPR, PECR, and other relevant privacy regulations to ensure compliance with marketing automation practices.
- Stay informed about marketing automation trends, tools, and best practices within the B2B technology industry. Conduct research and benchmarking to identify opportunities for innovation and optimization in marketing automation strategies and tactics.
Requirements:
- Prior experience in marketing automation or digital marketing for a high-growth B2B technology business.
- Hands-on experience in setting up automated campaigns using platforms like Hubspot, Salesforce, and similar marketing automation tools.
- Expertise in implementing web tracking technologies such as Google Analytics, Mixpanel, Snowflake, etc.
- Strategic mindset to help the business achieve long-term customer acquisition and retention goals.
- Proven ability to translate complex data into actionable insights for stakeholders.
- Ability to pivot quickly and make fast decisions based on changing needs in a high-growth environment.
- Comfortable working under tight deadlines and strong attention to detail.
- Excellent interpersonal, communication, and project management skills with the ability to prioritize tasks across multiple projects.
- Knowledge of GDPR, PECR, and other relevant privacy regulations.



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RSPP Write Up |
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(Role - Skill - Persona - Process) |
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Company Write-up |
Zoko makes it easy for businesses to do Sales, Marketing and Customer Support on WhatsApp. WhatsApp is the internet of the #nextbillion and Zoko’s vision is to become the Shopify for merchants, selling on WhatsApp. We are backed the best - YCombinator, Ryan Hoover (the founder of Product Hunt), Binny Bansal backed 021 Capital and other illustrious YC Alumni. |
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Role |
Senior Frontend Engineer |
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Location |
Bangalore / Kochi / Remote |
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Budget |
30-40 LPA + 0.15% to 0.2% equity |
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Define the Role |
1. Leads and executes the mobile development strategy for the company |
Key outcomes expected |
1. Implementation of the mobile version(s) of the app in Android and iOS |
Persona |
8-12 years of experience in web and mobile development |
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Skills |
Mandatory |
Process |
Round 1- (Google Meet) - Founders (screening) |

We are looking for a highly capable Node.js developer to optimize our web-based application performance. You will be collaborating with our front-end application developers, designing back-end components, and integrating data storage and protection solutions.
To ensure success as a Node.js developer, you should possess extensive knowledge of Node.Js based services and experience in a similar role. An accomplished Node.js developer will be someone whose expertise results in the stable, fast, and secure exchange of data between servers and end-users.
Node.js Developer Responsibilities:
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Developing and maintaining all server-side network components.
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Ensuring optimal performance of the central database and responsiveness to front-end requests.
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Collaborating with front-end developers on the integration of elements.
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Designing customer-facing UI and back-end services for various business processes.
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Developing high-performance applications by writing testable, reusable, and efficient code.
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Implementing effective security protocols, data protection measures, and storage solutions.
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Running diagnostic tests, repairing defects, and providing technical support.
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Documenting Node.js processes, including database schemas, as well as preparing reports.
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Recommending and implementing improvements to processes and technologies.
Node.js Developer Requirements:
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Bachelor's degree in computer science, information science, or similar.
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At least 4+ yrs experience as a Node.js developer.
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Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.
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Experience collaborating in an agile environment alongside designers, analysts, and product owners.
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Experience designing and documenting APIs (we use Node.js, Express, OpenAPI Spec)
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Experience in building scalable production services and monitoring performance (we use Kibana, New Relic)
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Knowledge of front-end technologies such as HTML5 and CSS3.
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Superb interpersonal, communication, and collaboration skills.
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Exceptional analytical and problem-solving aptitude.
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Great organizational and time management skills.
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Availability to resolve urgent web application issues outside of business hours.
About:
Pangolin is a brand consultancy and creative agency. We help companies create positive change in the world by raising awareness through branding and inspiring through storytelling. We’re growing our team of creatives and strategists. Join us if you’re craving work that makes a real difference in the world, and a work culture that allows you to have a balanced life.
Role:
B2B Social Media Expert
Description:
Are you intimately familiar with the LinkedIn algorithm? Do you specialize in growing brand following on Twitter? Are you proficient in defining and executing social media strategies for Quora, Reddit, Instagram, and Facebook? We’re looking for an expert with a solid understanding of how each social media channel works and how to optimize content so that it is engaging. As the B2B Digital Marketing Specialist, you will also be responsible for organizing and producing content that follows our clients’ brand guidelines.
Competencies:
- Consistent and self-driven to learn about social media platforms and trends.
- Strong creative storytelling skills with a focus on visual and content aesthetics.
Skills:
- Working knowledge of SMM tools like Hootsuite, Moz, Loomly, etc.
- Working knowledge of design applications like Adobe Suite, Canva, etc., and other video editing tools.
- Adept at digital tools like Facebook Insights, Twitter Analytics, Google Analytics/Google Ad Manager.
- Adept at communicating in a professional, but unique social media “voice” for each client; directly aligned with the clients’ thought leadership and content platform.
Experience:
- Demonstrable B2B social networking experience and social analytics tools.
- Experience in managing multiple digital marketing campaigns with the ability to analyze and make recommendations on performance.
- Strong understanding of social media KPIs, keyword optimization tools, and social media algorithms.
Location and Type:
Remote, Full-time
Evaluation:
Portfolios will be checked for expertise in the B2B domain. Please share only case studies of growth where the strategy and execution were owned end-to-end by you. Shortlisting will be followed by a video interview.