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A Desktop Support Engineer is responsible for providing technical support for computer hardware and software issues in an organization's desktop environment. The role involves assisting employees with troubleshooting, maintaining, and resolving issues related to their desktops, laptops, and peripherals.
Job Summary:
- Hardware Support:
- Install, configure, and maintain desktops, laptops, and peripherals (printers, monitors, etc.).
- Perform hardware repairs and upgrades.
- Software Support:
- Troubleshoot and resolve software-related issues, including OS installations, software updates, and application support.
- Ensure proper functioning of office productivity software (MS Office, etc.) and enterprise applications.
- Network Support:
- Provide assistance in connecting workstations to the company network and resolving connectivity issues.
- Troubleshoot network-related issues on desktops and laptops.
- User Support:
- Assist employees with troubleshooting technical problems, including login issues, system crashes, and application errors.
- Offer guidance on proper system usage and IT best practices.
- System Maintenance:
- Regularly update and patch desktop systems to ensure security and functionality.
- Backup important files and data as per company policy.
- Documentation:
- Maintain logs of issues, solutions, and configurations for future reference.
- Document common problems and resolutions for knowledge-sharing purposes.
- Customer Service:
- Provide excellent customer service and maintain a professional demeanor when dealing with users' technical issues.
Key Skills:
- Technical Knowledge: Proficient in desktop operating systems (Windows, Mac OS, Linux) and office software.
- Problem-Solving: Ability to diagnose and resolve technical issues efficiently.
- Communication: Strong verbal and written communication skills to interact with end-users.
- Networking Basics: Understanding of network configurations and troubleshooting.
- Time Management: Capable of handling multiple requests and prioritizing tasks.
Job Role Senior Dot Net Developer
Experience 8+ years
Notice period Immediate
Location Trivandrum / Kochi
Details Job Description
Candidates with 8+ years of experience in IT industry and with strong .Net/.Net Core/Azure Cloud Service/ Azure
DevOps. This is a client facing role and hence should have strong communication skills. This is for a US client, and
the resource should be hands-on - experience in coding and Azure Cloud.
Working hours - 8 hours, with 4 hours of overlap during EST Time zone. (12 PM - 9 PM) This overlap hours is
mandatory as meetings happen during this overlap hours.
Responsibilities
Design, develop, enhance, document, and maintain robust applications using .NET Core 6/8+, C#, REST APIs, T-
SQL, and modern JavaScript/jQuery
☑ Integrate and support third-party APIs and external services
☑ Collaborate across cross-functional teams to deliver scalable solutions across the full technology stack
☑ Identify, prioritize, and execute tasks throughout the Software Development Life Cycle (SDLC)
☑ Participate in Agile/Scrum ceremonies and manage tasks using Jira
☑ Understand technical priorities, architectural dependencies, risks, and implementation challenges
☑ Troubleshoot, debug, and optimize existing solutions with a strong focus on performance and reliability.
Primary Skills
8+ years of hands-on development experience with:
☑ C#, .NET Core 6/8+, Entity Framework / EF Core
☑ JavaScript, jQuery, REST APIs
☑ Expertise in MS SQL Server, including:
☑ Complex SQL queries, Stored Procedures, Views, Functions, Packages, Cursors, Tables, and Object Types
☑ Skilled in unit testing with XUnit, MSTest
☑ Strong in software design patterns, system architecture, and scalable solution design
☑ Ability to lead and inspire teams through clear communication, technical mentorship, and ownership
☑ Strong problem-solving and debugging capabilities
☑ Ability to write reusable, testable, and efficient code
☑ Develop and maintain frameworks and shared libraries to support large-scale applications
☑ Excellent technical documentation, communication, and leadership skills
☑ Microservices and Service-Oriented Architecture (SOA)
☑ Experience in API Integrations
2+ years of hands with Azure Cloud Services, including:
☑Azure Functions
☑Azure Durable Functions
☑Azure Service Bus, Event Grid, Storage Queues
☑Blob Storage, Azure Key Vault, SQL Azure
☑Application Insights, Azure Monitoring.
Secondary Skills
☑Familiarity with AngularJS, ReactJS, and other front-end frameworks
☑Experience with Azure API Management (APIM)
☑Knowledge of Azure Containerization and Orchestration (e.g., AKS/Kubernetes)
☑Experience with Azure Data Factory (ADF) and Logic Apps
☑Exposure to Application Support and operational monitoring
☑Azure DevOps - CI/CD pipelines (Classic / YAML).
Certifications Required (IF Any)
Microsoft Certified: Azure Fundamentals
☑Microsoft Certified: Azure Developer Associate
☑Other relevant certifications in Azure, .NET, or Cloud technologies.
Job Summary
We are seeking a motivated and detail-oriented Junior Azure Cloud Engineer with 2–3 years of experience in Microsoft cloud technologies. The ideal candidate will have hands-on experience in Microsoft Azure infrastructure services and Microsoft 365 administration. This role involves supporting cloud environments, managing identity and security, and assisting in cloud-based deployments and operations.
Key Responsibilities
- Manage and support Azure Entra ID (Azure Active Directory) including user management, group policies, conditional access, and identity governance.
- Configure and maintain Azure networking components such as Virtual Networks (VNet), Subnets, NSGs, VPN, and Load Balancers.
- Deploy and manage Azure Compute services including Virtual Machines, App Services, and related infrastructure.
- Administer Azure Storage services (Blob, File Shares, Backup, etc.).
- Monitor and maintain Microsoft 365 environments including Exchange Online, Teams, and SharePoint Online.
- Administer SharePoint Online sites, permissions, and configurations.
- Manage and monitor security policies using Microsoft 365 Security Center.
- Support cloud governance, compliance, and security best practices.
- Troubleshoot cloud infrastructure and M365-related issues.
- Collaborate with internal teams to support cloud migration and deployment activities.
- Document configurations, processes, and standard operating procedures.
Required Skills & Qualifications
- 2–3 years of hands-on experience in Microsoft Azure cloud services.
- Strong experience with Azure Entra ID, Azure Networking, Azure Storage, and Azure Compute services.
- Experience in Microsoft 365 Administration.
- Hands-on experience in SharePoint Online administration.
- Experience working with Microsoft 365 Security Center.
- Good understanding of cloud security, identity management, and governance.
- Strong troubleshooting and problem-solving skills.
- Good communication and documentation skills.
We are looking for a skilled Oracle Developer with strong expertise in PL/SQL development and database management. The ideal candidate will be responsible for designing, developing, optimizing, and maintaining robust Oracle database solutions to support business applications and operations.
Key Responsibilities
Design, develop, test, and maintain robust PL/SQL code including stored procedures, functions, packages, triggers, and views.
Participate in database design and development activities ensuring efficient database structure and performance.
Optimize SQL queries and PL/SQL code for maximum efficiency and performance.
Identify, troubleshoot, and resolve database performance issues.
Develop and implement data migration, transformation, and ETL processes using Oracle tools and PL/SQL scripts.
Provide support for existing database applications and resolve issues within defined SLAs.
Collaborate with application developers, business analysts, and stakeholders to understand business requirements and translate them into technical solutions.
Maintain proper documentation for database designs, code, and technical processes.
Follow best practices in database development including code reviews, version control, and coding standards.
Required Skills & Qualifications
Bachelor’s degree in Computer Science, Information Technology, or a related field.
3–5 years of hands-on experience as an Oracle Developer.
Strong expertise in Oracle PL/SQL development.
Experience in writing complex stored procedures, functions, packages, and triggers.
Strong understanding of database schema design, tables, views, indexes, and constraints.
Experience with data migration, ETL processes, and data transformation.
Knowledge of Oracle backup and recovery techniques including RMAN.
Strong analytical and problem-solving skills.
Good communication and collaboration abilities.
Ability to work independently and manage multiple tasks effectively.
Preferred Skills
Experience working in performance tuning and query optimization.
Familiarity with version control and development best practices.
Exposure to Oracle tools and enterprise database environments.
Why Join Us?
Opportunity to work on enterprise-grade Oracle database solutions.
Collaborative and growth-oriented work environment.
Exposure to challenging projects and modern database practices.
Job Role- Fashion Consultant-(0-2 years)
Job Timings-Rotational
Working Days-6 Days (Weekends are working and between Mon-Fri (one day leave)
· Provide Style Advice:
Guide clients in choosing clothing and accessories that suit their body type, personal style, and occasion, while staying current with fashion trends.
· Curate and Coordinate Outfits:
Select and assemble outfits that reflect the client's preferences, brand image or seasonal trends.
· Support Sales In retail or brand settings, help drive sales by offering personalized styling services and ensuring that store visuals align with fashion trends and customer expectations.
We are seeking a skilled Full Stack (FSE) Developer with expertise in Java, Spring Boot development to join our dynamic team. In this role, you will be responsible for development of critical banking application across various business domains. You will collaborate closely with cross-functional teams to ensure high-quality solutions are developed, maintained, and continuously improved.
Responsibilities:
Development of business-critical banking applications.
Develop new features for banking applications using FSE technologies.
Ensure code quality through proper testing, reviews, and adherence to coding standards.
Collaborate with design, backend, and other teams to deliver seamless user experiences.
Troubleshoot, debug, and optimize performance issues.
Participate in agile development processes and contribute to continuous improvement initiatives.
Requirements:
Bachelors/Masters degree in computer science, Software Engineering, or a related field.
4 – 6 years of relevant experience in application development.
Solid experience in:
Java, Spring Boot.
APIs / REST.
Kubernetes / OpenShift.
Azure DevOps.
JMS, Message Queues.
Nice to have knowledge in:
Quarkus.
Apache Camel.
Soft skills / Personality:
Excellent English communication skills / proactive communication.
Candidate needs to have Self-dependent working style.
Candidate needs to have problem solving skills (Strong analytical skills to identify and solve complex issues).
Candidate needs to show high Adaptability (Flexibility in adjusting to different working environments and practices).
Candidate needs to be quick in Critical thinking (Evaluating information and making informed decisions).
Candidate needs to have Team collaboration (Ability to work collaboratively with a distributed team) character.
Candidate needs to have Cultural awareness ability.
Candidate needs to be Initiative (Proactively seeking solutions and improvements).
Good to have knowledge about Co Banking systems.
Good to have Banking domain knowledge.
Experience in customer facing is an advantage.
Skills & Requirements
Java, Spring Boot, APIs/REST, Kubernetes, OpenShift, Azure DevOps, JMS, Message Queues, Quarkus, Apache Camel, Excellent English communication, Proactive communication, Self-dependent working, Problem-solving, Analytical skills, Adaptability, Critical thinking, Team collaboration, Cultural awareness, Initiative, Co-banking systems knowledge, Banking domain knowledge, Customer-facing experience.
Strong knowledge in Laravel.
● Should be having excellent development expertise in programming PHP, AJAX, OOPS Concept, Architecture, MySql, Normalization, JavaScript/Jquery and MVC architecture with a commitment to performance and efficiency.
● Workwith frontend technologies including Vue.js/ Nuxt js (basic knowledge) or React.
● Thorough knowledge of languages Java script, HTML5, CSS3, Object Oriented programming and design patterns.
We are looking for Process Improvement\Delivery Excellence for one of our premium client
- Facilitating the overall delivery governance and performance reporting across services for applicable projects,programs and portfolios
- Engaging across DEx, and with delivery stakeholders, to improve deliver performance through the effective adoption of DEx levers and parameters
- Conduction Root Cause Analysis (RCA) along with Corrective and Preventive Actions (CAPA) Failure Modes and Effects Analysis (FMEA
-
Quality management focus with exposure to CMMI / LEAN / Six Sigma / ITIL / KANBAN / SCRUM / ISO/PMP / Prince2
Experience: 5-8 Years
Job Description:
Key Responsibilities:
- Determine the appropriate approach for new software assignments
- Provide solutions to overcome complex problems using the latest technologies
- Developing high-quality and detailed designs, Identify, prioritize and execute tasks in the software development life cycle
- Proactively communicate with the client to get things done within the deadline.
- Develop tools and applications by producing clean, efficient code.
- Automate tasks through appropriate tools and scripting
- Provide high-level maintenance and update of an existing applications to improve functionality and process flow
- Oversee the maintenance of technical documentation of applications as architecture, code, and procedures
Primary Skills:
- 3+ Experience with RPA software (UiPath) (ONLY/MANDATORY)
- Experience in programming .NET (C# or VB), Java + Node.JS-based programming
- UiPath RPA Implementations and Working Knowledge: Studio, BOTs, Orchestrators, RE Framework and Three E2E Implementations as a Core RPA Developer.
- Skill with scripting languages such as VBA/VBS, Python, NodeJS and JavaScript
- Proficiency with Microsoft Power Platform, SQL and NoSQL database experiences
- Orchestrator configuration and component usage knowledge
- hands on experience of orchestrator queue and load distribution
- Proficiency with JIRA, Jenkins, Github, Artifactory and CI/CD development
- Excellent analytical and problem-solving skills, including business process expertise
- Experience developing design documents for automation processes
Education Required: B.Tech or B.E. or MCA or MSC from a recognized college or institute
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RSPP Write Up |
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(Role - Skill - Persona - Process) |
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Company Write-up |
Zoko makes it easy for businesses to do Sales, Marketing and Customer Support on WhatsApp. WhatsApp is the internet of the #nextbillion and Zoko’s vision is to become the Shopify for merchants, selling on WhatsApp. We are backed the best - YCombinator, Ryan Hoover (the founder of Product Hunt), Binny Bansal backed 021 Capital and other illustrious YC Alumni. |
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Role |
Senior Frontend Engineer |
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Location |
Bangalore / Kochi / Remote |
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Budget |
30-40 LPA + 0.15% to 0.2% equity |
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Define the Role |
1. Leads and executes the mobile development strategy for the company |
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Key outcomes expected |
1. Implementation of the mobile version(s) of the app in Android and iOS |
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Persona |
8-12 years of experience in web and mobile development |
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Skills |
Mandatory |
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Process |
Round 1- (Google Meet) - Founders (screening) |




