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A Desktop Support Engineer is responsible for providing technical support for computer hardware and software issues in an organization's desktop environment. The role involves assisting employees with troubleshooting, maintaining, and resolving issues related to their desktops, laptops, and peripherals.
Job Summary:
- Hardware Support:
- Install, configure, and maintain desktops, laptops, and peripherals (printers, monitors, etc.).
- Perform hardware repairs and upgrades.
- Software Support:
- Troubleshoot and resolve software-related issues, including OS installations, software updates, and application support.
- Ensure proper functioning of office productivity software (MS Office, etc.) and enterprise applications.
- Network Support:
- Provide assistance in connecting workstations to the company network and resolving connectivity issues.
- Troubleshoot network-related issues on desktops and laptops.
- User Support:
- Assist employees with troubleshooting technical problems, including login issues, system crashes, and application errors.
- Offer guidance on proper system usage and IT best practices.
- System Maintenance:
- Regularly update and patch desktop systems to ensure security and functionality.
- Backup important files and data as per company policy.
- Documentation:
- Maintain logs of issues, solutions, and configurations for future reference.
- Document common problems and resolutions for knowledge-sharing purposes.
- Customer Service:
- Provide excellent customer service and maintain a professional demeanor when dealing with users' technical issues.
Key Skills:
- Technical Knowledge: Proficient in desktop operating systems (Windows, Mac OS, Linux) and office software.
- Problem-Solving: Ability to diagnose and resolve technical issues efficiently.
- Communication: Strong verbal and written communication skills to interact with end-users.
- Networking Basics: Understanding of network configurations and troubleshooting.
- Time Management: Capable of handling multiple requests and prioritizing tasks.
Company Description
KGISL Institute of Technology is a higher education institution located in Coimbatore, Tamil Nadu, India. As part of the KGISL Campus, the institute is committed to delivering quality education in the field of technology. With a focus on both theoretical and practical learning, KGISL Institute of Technology aims to produce skilled professionals who can meet the demands of the industry.
Role Description
This is a full-time on-site role for an Assistant Professor in the Computer Science and Engineering (CSE) department. Located in Coimbatore, the Assistant Professor will be responsible for teaching undergraduate and graduate courses, guiding student projects, and conducting research. Day-to-day tasks will include preparing lecture materials, evaluating student performance, mentoring students, and participating in faculty meetings. The role also involves contributing to curriculum development and engaging in departmental activities.
Qualifications
Strong knowledge in Computer Science and Engineering subjects.
Experience in teaching at the undergraduate and graduate levels.
Research skills and the ability to guide student projects.
Excellent written and verbal communication skills.
Proficiency in curriculum development and academic assessment.
Master's degree in Computer Science, Engineering, or a related field.
Experience in the use of digital tools and teaching technologies is an advantage.
Commitment to continuous improvement and professional development.
Performance Marketing Specialist
Job Type: Full-time (On-site)
Location: Coimbatore
Experience: Minimum 7 - 10 Years
(With 2 years Experience in Edu Tech)
KGiSL Educational Institutions seeks a seasoned Performance Marketing Specialist to spearhead our Lead generation initiatives. As a pivotal member of our leadership team, you will devise and execute comprehensive paid marketing strategies across prominent channels, including Google Ads, Facebook Ads, and LinkedIn Ads, to drive lead generation, conversions, and brand visibility.
Key Responsibilities:
- Paid Marketing Strategy Development: Craft and execute paid marketing campaigns to drive lead generation, conversions, and business growth.
- Campaign Optimization: Manage and optimize campaigns for performance marketing, ensuring maximum ROI and campaign efficacy.
- Team Leadership: Lead, mentor, and develop a high-performing paid marketing team, fostering a culture of innovation and collaboration.
- Performance Analysis: Analyze campaign performance, providing actionable insights and data-driven recommendations to optimize marketing efforts.
- Budget Management: Effectively manage paid marketing budgets, allocating resources to maximize ROI and achieve business objectives.
Requirements:
- Minimum 7-10 Years of Experience: Proven expertise in paid marketing, digital marketing, or a related field, with a strong track record of successful campaign execution.
- Technical Proficiency: Familiarity with tools and platforms used for lead generation, social media marketing (SMM), search engine marketing (SEM), and performance marketing.
- Leadership and Analytical Skills: Strong leadership, analytical, and problem-solving skills, with the ability to drive business growth and innovation.
Preferred Qualifications:
- Edtech Experience: Prior experience in the Edtech sector is highly desirable.
- Immediate Joiners: Candidates available for immediate joining are preferred.
What We Offer:
- Competitive Compensation: A competitive salary structure.
- Comprehensive Benefits: A comprehensive benefits package, including health insurance
- Professional Growth: Opportunities for professional growth, development, and career advancement.
- Dynamic Work Environment: A dynamic and collaborative work environment that fosters innovation and creativity.
Role: Senior AI Engineer
Work Location: TechGenzi Coimbatore Office (ODC for Tiramai.ai)
Employment Type: Full-time
Experience: 2–5 years (Full-stack development with AI exposure)
About the Role & Work Location.
The selected candidate will be employed by Tiramai.ai and will work exclusively on Tiramai.ai projects. The role will be based out of TechGenzi’s Coimbatore office, which functions as an Offshore Development Center (ODC) supporting Tiramai.ai’s product and engineering initiatives.
Primary Focus
As an AI Engineer at our enterprise SaaS and AI-native organization, you will play a pivotal role in building secure, scalable, and intelligent digital solutions. This role combines full-stack development expertise with applied AI skills to create next-generation platforms that empower enterprises to modernize and act smarter with AI. You will work on AI-driven features, APIs, and cloud-native applications that are production-ready, compliance-conscious, and aligned with our mission of delivering responsible AI innovation.
Key Responsibilities
- Design, develop, and maintain full-stack applications using Python (backend) and React/Angular (frontend).
- Build and integrate AI-driven modules, leveraging GenAI, ML models, and AI-native tools into enterprise-grade SaaS products.
- Develop scalable REST APIs and microservices with security, compliance, and performance in mind.
- Collaborate with architects, product managers, and cross-functional teams to translate requirements into production-ready features.
- Ensure adherence to secure coding standards, data privacy regulations, and human-in-the-loop AI principles.
- Participate in code reviews, system design discussions, and continuous integration/continuous deployment (CI/CD) practices.
- Contribute to reusable libraries, frameworks, and best practices to accelerate AI platform development.
Skills Required
- Strong proficiency in Python for backend development.
- Frontend expertise in React.js or Angular with 2+ years of experience.
- Hands-on experience in full SDLC development (design, build, test, deploy, maintain).
- Familiarity with AI/ML frameworks (e.g., TensorFlow, PyTorch) or GenAI tools (LangChain, vector DBs, OpenAI APIs).
- Knowledge of cloud-native development (AWS/Azure/GCP), Docker, Kubernetes, and CI/CD pipelines.
- Strong understanding of REST APIs, microservices, and enterprise-grade security standards.
- Ability to work collaboratively in fast-paced, cross-functional teams with strong problem-solving and analytical skills.
- Exposure to responsible AI principles (explainability, bias mitigation, compliance) is a plus.
Growth Path
- AI Engineer (24 years) focus on full-stack + AI integration, delivering production-ready features.
- Senior AI Engineer (4–6 years) lead modules, mentor juniors, and drive AI feature development at scale.
- Lead AI Engineer (6–8 years) own solution architecture for AI features, ensure security/compliance, collaborate closely with product/tech leaders.
- AI Architect / Engineering Manager (8+ years) shape AI platform strategy, guide large-scale deployments, and influence product/technology roadmap.
Technical Proficiency: In-depth knowledge of specific technical domains relevant to the industry, such as programming languages, software applications, or machinery.
Instructional Design Expertise: Ability to develop structured training programs that cater to various learning styles and effectively convey complex information.
Communication Skills::Strong verbal and written communication skills to explain technical concepts clearly and concisely.
Analytical Abilities: Skill in evaluating training outcomes and identifying areas for improvement.
We are looking "Customer Support Trainee" for Reputed Client @ Coimbatore Permanent Role.
Experience: 0-1 Yr
• The primary job of a customer support executive is to address customer issues and resolve them in a timely and efficient manner.
• Support represent interact with customers on a variety of channels such as phone, email,and ensure that all valid customer concerns are being dealt with immediately.
• Processing excellent product knowledge to enhance customer support.
• Ability to meet deadlines and prioritize tasks
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Updating, implementing, and maintaining procedures.
• Documenting and communicating the results of your efforts.
• Conducting meetings and presentations to share ideas and findings.
• Prioritizing initiatives based on business needs and requirements
• Working closely with clients, technicians, and managerial staff.
• Able to speak Hindi, Tamil & English
We are looking for someone to be responsible for the development and maintenance of Salesforce applications. Your primary focus will be custom Salesforce development and integration with third-party services. You will be working with other engineers and developers on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and creating quality products is essential.
Responsibilities
- Translate functional requirements into technical requirements
- Design and build high-performance, reusable, and reliable Apex code with best practices
- Ensure the best possible quality of the application
- Take ownership of project work and developing client relationships (should be a confident self-starter)
- Identify bugs and align with requirements during debugging
- Write test classes for the class that you develop and ensure more than 80% code coverage
- Test bug fixes to make sure they work as per requirements, then deploy them to production
Skills and Qualifications
- Apex development
- Should have worked with an editor such as MavensMate or Eclipse for force.com
- Visualforce page development
- Ability to communicate with customers and provide consultation on Salesforce solutions
- Good problem-solving skills and ability to give optimal solutions
- Hands-on experience in administration setup, e.g., managing users, security controls, and data as well as creating roles, profiles, and reports.
- Experience in designing custom objects, custom fields, picklists, page layouts, workflow, approval processes, validation rules, custom tabs, reports, Visualforce pages, dashboards, and email generation according to application requirements
- Education: BEng (IT, CE, CS, or EC), BSc, MSc (CS), BCA, or MCA
- Certification: Any Salesforce certification would be a plus point.
Role Purpose:
As a presales manager, you will work closely across various verticals such as product development, engineering, sales and marketing, and project teams/customer relations to understand internal product and service capabilities. Build marketing and sales collaterals showcasing the company’s offerings and capabilities
Role will also include understanding the customer’s needs and building suitable solutions, working closely with engineering, delivery, and sales teams. You will also be required to actively understand customer preferences and predict future needs for product development.
Key Responsibilities:
- Engagement with the customers and understanding of their needs and putting together solutions (products and services) that are aligned with the customers’ demands.
- Responsible for supporting the business development team in putting together compelling proposals in response to RFPs.
- Responsible for bringing in industry/vertical specific expertise into building the solution and validating technical solutions from the service delivery team.
- Coordinating with 3rd party service providers and integrating their solution components into the overall proposals.
- Plan sales strategies in response to market and competitors’
actions.
- Work in sync with the product development team and develop
sustainable and commercially viable products.
- Understand customer needs and make sales presentations.
- Liaise with the marketing team to undertake demand-generating
activities such as trade shows, exhibitions or customer workshops.
- Prepare sales proposals and train sales representatives/executives
from time to time.
- Preparation of presentations about the products or services with their value proposition articulated for the usage of the sales team.
- Creation of marketing concepts and responding to customers’ RFPs and RFI’s for our local and global sales teams.
- Use domain expertise to articulate customer requirements appropriately to product and development teams
- Prepare and deliver solution-based product presentations and
demonstrations to customers.
- Execute on customer proof of concepts (POCs).
- Strong interpersonal skills, including the ability to present to an audience from C-Level to End User, clearly articulate the value Profile products will bring to an organization, gain trusted advisor respect, and help influence, make well-executed systems presentations and clearly articulate the product’s value.
1. A Proven Track Record in Pre-sales/ Consultative Sales.
2. Domain expertise in IoT, Industrial Automation, Digital Factory and smart manufacturing solutions in the industry verticals of Manufacturing, Aerospace/Defence, Medical, and Energy.
3. Excellent communication skills, both verbal and written
4. Experience in integrating solution components into cohesive proposals that meet customer requirements and company’s business objectives.
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Essential Skills |
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Role Description |
A fully hands on technical role where the SDeT is expected to work in a cross functional squad including Product Mgmt, Software Engineers, SDeTs, OPS/SRE and be responsible for understanding the feature requirements, understanding the platform architecture, functional flows, determine what test cases are relevant and implement the API/Service/UI automation.
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Exp :5-7 Yrs
Skills : Java, Spring, Hibernate
5years of hands-on experience in software development/product development
Hands-on experience in designing and developing of Java-based products using Spring MVC, Hibernate technology
Must have handled projects in Core Java/ J2EE / JSP, Servlets, JavaScript/JQuery, Json, CSS, AJAX & Spring, Hibernate frameworks






