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A Desktop Support Engineer is responsible for providing technical support for computer hardware and software issues in an organization's desktop environment. The role involves assisting employees with troubleshooting, maintaining, and resolving issues related to their desktops, laptops, and peripherals.
Job Summary:
- Hardware Support:
- Install, configure, and maintain desktops, laptops, and peripherals (printers, monitors, etc.).
- Perform hardware repairs and upgrades.
- Software Support:
- Troubleshoot and resolve software-related issues, including OS installations, software updates, and application support.
- Ensure proper functioning of office productivity software (MS Office, etc.) and enterprise applications.
- Network Support:
- Provide assistance in connecting workstations to the company network and resolving connectivity issues.
- Troubleshoot network-related issues on desktops and laptops.
- User Support:
- Assist employees with troubleshooting technical problems, including login issues, system crashes, and application errors.
- Offer guidance on proper system usage and IT best practices.
- System Maintenance:
- Regularly update and patch desktop systems to ensure security and functionality.
- Backup important files and data as per company policy.
- Documentation:
- Maintain logs of issues, solutions, and configurations for future reference.
- Document common problems and resolutions for knowledge-sharing purposes.
- Customer Service:
- Provide excellent customer service and maintain a professional demeanor when dealing with users' technical issues.
Key Skills:
- Technical Knowledge: Proficient in desktop operating systems (Windows, Mac OS, Linux) and office software.
- Problem-Solving: Ability to diagnose and resolve technical issues efficiently.
- Communication: Strong verbal and written communication skills to interact with end-users.
- Networking Basics: Understanding of network configurations and troubleshooting.
- Time Management: Capable of handling multiple requests and prioritizing tasks.
About E2M:
E2M Solutions works as a trusted white-label partner for digital agencies. We support agencies with consistent and reliable delivery through services such as website design, web development, ecommerce, SEO, AI SEO, PPC, AI automation, and content writing. Founded on strong business ethics, we are an equal opportunity organization powered by 300+ experienced professionals, partnering with 400+ digital agencies across the US, UK, Canada, Europe, and Australia. At E2M, we value ownership, consistency, and people who are committed to doing meaningful work and growing together. If you’re someone who dreams big and has the gumption to make them come true, E2M has a place for you.
Job Summary
We are looking for a dedicated AI/ML Quality Assurance Engineer who will be responsible for ensuring the quality and reliability of AI/ML solutions, models, and intelligent systems. You will develop and execute test plans, validate model performance, collaborate with AI developers, and automate testing where applicable.
Key Responsibilities:
- Design, develop, and execute comprehensive test plans and test cases for AI/ML models and AI-enabled applications (functional, non-functional, regression, performance)
- Validate AI model accuracy, stability, robustness, fairness, and reliability under diverse scenarios
- Collaborate closely with AI engineers / data scientists to understand model behaviour and requirements
- Automate validation workflows using scripting languages/tools
- Track, investigate, and report issues/defects; work with developers for root-cause analysis
- Ensure end-to-end testing of data pipelines feeding AI system
- Contribute to continuous improvement of the AI QA framework and standards
- Create test documentation, results reports, and QA metrics dashboards
- Participate in planning and QA strategy discussions
Required Skills & Qualifications:
Technical Skills:
- Bachelor’s degree in Computer Science, IT, Engineering, or related field.
- 3+ years overall QA experience (manual + automation; preferably including AI systems)
- At least 1 year of hands-on experience with AI/ML system testing or AI solutions
- Familiarity with automation tools (Selenium, PyTest, JUnit, or similar)
- Knowledge of version control (Git), CI/CD principles, test management tools
- Understanding of data validation, model evaluation metrics, bias/fairness checks
Soft Skills:
- Strong analytical and problem-solving ability
- Excellent communication and collaboration skills
- Detail-oriented, proactive in eliminating defects early
- Ability to work in cross-functional teams
Nice-to-Have:
- Experience in automated model testing frameworks
- Knowledge of NLP, computer vision, or deep learning testing
- Experience with cloud platforms (AWS / GCP / Azure)
- Certifications in AI/ML or QA (ISTQB, AI certification etc.)
We are hiring a Client Account Manager to build strong client relationships and ensure smooth delivery of E2M’s services. You will be the primary contact for our agency partners—helping them see value, resolving challenges, and supporting long-term retention and growth.
Key Responsibilities
- Serve as the main point of contact for assigned clients
- Ensure clients receive maximum value from E2M services
- Deliver an excellent client experience and manage escalations
- Coordinate with project managers, developers, designers, and SEO teams for timely delivery
- Gather feedback and represent client needs internally
- Drive renewals, retention, and account growth
- Track account health, budgets, timelines, and profitability
- Build trusted relationships and provide strategic guidance
- Identify risks early and implement solutions
- Collaborate across teams for a seamless client journey
Requirements
- 3–5 years of experience in a digital, creative, or web agency
- Experience managing or delivering web/digital projects
- Strong understanding of web technologies and digital marketing (no coding required)
- Ability to handle multiple accounts and priorities
- Clear and professional communication skills
- Proven record in client retention, growth, and profitability
- Strong relationship-building and stakeholder management skills
- Familiarity with tools like ClickUp, Basecamp, or similar (preferred)
- Ability to work independently and collaboratively
- Experience working with Sales/Pre-sales/Account teams
- Strong presentation skills and attention to detail
- Experience working with North American clients and time zones
Designation – Project Coordinator
Work Location – Ahmedabad (WFO)
Responsibilities:
Support the project manager with end-to-end project management activities.
Prepare project management deliverables such as the project charter, project plan or schedule, risk and issue tracker, communication plan, stakeholder mapping, MOM, and weekly reports.
Standardize processes and define templates for project deliverables. Prepare reports and dashboards.
Manage resourcing and optimize resource utilization handle knowledge management and organize trainings.
Manage document onboarding and off boarding processes.
Required Skills:
1 to 2 years of professional experience in the IT industry.
Good understanding of SDLC phases, knowledge of project management methodologies and models (Waterfall and Agile).
Hands-on experience with project management tools such as Jira, Asana, etc.
Excellent communication skills (both written and verbal).
Attention to detail, negotiation skills, critical thinking, and task management.
We are a Y Combinator–backed early-stage startup on a missio
About the Company:
We are a Y Combinator–backed early-stage startup on a mission to empower small family-owned convenience stores. By combining a mobile app with an advanced Point-of-Sale system, we make it easier for these stores to operate efficiently and compete with large corporate chains. Our vision is to help local businesses not just survive, but thrive, while preserving their vital role in communities across America and beyond.
About the Role:
We are looking for a HUNGRY and High-Energy Account Executive who is excited to grow at fast-paced startup, take ownership of their pipeline, and help bring innovation to convenience store owners globally. If you’re competitive, coachable, and motivated by success, this role is for you.
What You’ll Do
- You will own the full sales cycle—from prospecting and qualifying to closing deals.
- You will make 150+ outbound cold calls daily to convenience store owner prospects across America and help teach them about how our technology can super charge their business and eventually convert them into paying customers.
- You will build and nurture long-term customer relationships that create repeat business and referrals.
- You will consistently exceed quotas while contributing ideas to improve sales playbooks and processes.
- You will oftentimes participate in experiments on new product lines and offerings while providing feedback to the leadership team which you will work with directly.
- You will be highly detail oriented and maintain pristine CRM hygiene at all times.
Key Requirements
- Please note that this role is fully in person at our Ahmedabad office and night shift serving our American customer base (8AM to 5PM CST).
- A minimum of 3 years of sales deal closing experience, with at least 2 years of experience closing deals with American or Canadian clients.
- You must be an excellent verbal and written communicator in English, but also verbally fluent in Gujarati and Hindi .
- You must be eager to learn, highly coachable, and open to adopting new strategies, tools, and processes.
- You must have high mental fortitude to deal with constant change within priorities as our early stage startup experiments on new product lines and strategies.
- Since you are cold calling daily and also closing deals daily, you must be comfortable balancing high activity with high-quality conversations that lead to results while managing your own motivation well.
- You must have a strong track record of exceeding quotas in fast-moving environments.
NodeJS (Node.js)
MongoDB
PythonWe are looking for a seasoned fullstack developer who combines hands-on technical skills with strong experience in AI/ML and a deep understanding of market & website analytics. This role will play a strategic part in building intelligent platforms and driving data-informed decisions.
Key Responsibilities
- Architect and develop scalable, modular systems using Node.js, React/Next.js, PostgreSQL/MongoDB, and GraphQL/REST APIs. Build extensible APIs and content management workflows.
- Use OpenAI, Anthropic, or Gemini APIs to build features like automated FAQ generation, AI visibility scoring, and citation-ready content enrichment. Optimize for AI Answer Engines (AEO)
- Implement and analyze data from tools like Google Analytics, Mixpanel, Amplitude, Hotjar, etc.
- Develop dashboards and data visualizations to support marketing and product teams
- Collaborate with designers, data engineers, and product managers to align tech with business strategy
- Own product performance and conversion metrics with regular audits and improvements
- Evaluate user behavior, funnels, and attribution to improve product and marketing decisions
Required Skills
- Strong fullstack capabilities (JavaScript, Node.js, React/Angular, APIs, databases)
- Solid understanding and practical experience in AI/ML frameworks (e.g., Python, TensorFlow, Hugging Face, OpenAI API, Langchain)
- Experience implementing bot tracking pipelines: identifying and measuring search engine bots, AI crawlers, and language model spiders.
- Use of tools like server logs, Cloudflare bot management, or custom bot classification systems.
- Knowledge of how to measure AEO performance: visibility in AI answers, citation signals, crawl frequency, and interaction patterns.
- Comfortable collaborating with a business co-founder — a fast-moving, product-minded builder who thrives in zero-to-one environments
Focusing on the ever-growing demand in the food industry, our client acts as a neighbourhood artisan bakery at a national scale. The main concept here is to provide freshly baked, high-on-quality, authentic European bakery products and breads. Their products include sourdough loaves, artisan breads, croissants & rolls, freshly baked cookies, cakes, premixes etc.
Headquartered in Mumbai, our client was co-founded in 2013 by a husband and wife duo, one of whom is an IIM-Ahmedabad graduate and the other is an internationally trained baker.
Starting with 4 bakers in 2013 and growing over time, today, our client prepares more than 10,000 loaves of bread a day and their creations are shared with all of India.
As a Export Manager, you will be responsible for managing the export process in markets including the Middle East, Far East, Asia and also all the activities related to the same.
What you will do:
- Identifying & developing new business opportunities from different countries
- Managing and growing business in select overseas markets by effective brand marketing
- Identifying and appointing local distributors, logistics partners, import-export agents as and where applicable
- Finalization of terms and contracts with these partners
- Driving the local distributor sales force and thus contributing towards driving the business in the overseas market
- Tie-ups and finalization of terms with end-sellers such as supermarkets, hypermarkets, e-commerce players etc.
- Launch of products with presence on retail shelves with required brand support, marketing etc.
- Monitoring of the shipments to ensure the compliance of regulations
- Developing and maintaining healthy long-term professional relationships with customers/clients
- Coordinating with internal teams such as production and logistics teams and ensuring timely export shipments
- Managing the documents, reports and files handled in the entire export process
- Handling all the operational activities related to the export process
- Monitoring all sales transactions and reviewing all customer responses and resolving all customer issues in a timely manner
- Ensuring compliance of related rules, laws & regulations while handling all the activities in the export process
- Updating and managing a database of sales figures and such related details and reporting the same to the management in regular intervals
Desired Candidate Profile
What you need to have:- Graduation is a must
- Relevant work experience of 2-5 years in export management
- Prior work experience of handling exports in FMCG companies and in markets including the Middle East, Far East, Asia
- Excellent communication skills and proficiency in MS Office Suite
.NET
C#Job Description/ Responsibilities:
ASP.NET MVC / MSSQL Development & Support for diverse Web-based applications using MVC.
Knowledge of web development like Ecommerce, CMS, Custom Application Development
Prior questions for Know about you more .
1How many year quality development experience in ASP.NET MVC?(Training & education project not consider)
2Which area live in Ahmadabad ?
3What is current salary ?
4If select Willing to join immediately ?
Python
Data Science Mining large volumes of credit behavior data to generate insights around product holdings and monetization opportunities for cross sell
Use data science to size opportunity and product potential for launch of any new product/pilots
Build propensity models using heuristics and campaign performance to maximize efficiency.
Conduct portfolio analysis and establish key metrics for cross sell partnership
Desired profile/Skills:
2-5 years of experience with a degree in any quantitative discipline such as Engineering, Computer Science, Economics, Statistics or Mathematics
Excellent problem solving and comprehensive analytical skills – ability to structure ambiguous problem statements, perform detailed analysis and derive crisp insights.
Solid experience in using python and SQL
Prior work experience in a financial services space would be highly valued
Location: Bangalore/ Ahmedabad
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