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A Desktop Support Engineer is responsible for providing technical support for computer hardware and software issues in an organization's desktop environment. The role involves assisting employees with troubleshooting, maintaining, and resolving issues related to their desktops, laptops, and peripherals.
Job Summary:
- Hardware Support:
- Install, configure, and maintain desktops, laptops, and peripherals (printers, monitors, etc.).
- Perform hardware repairs and upgrades.
- Software Support:
- Troubleshoot and resolve software-related issues, including OS installations, software updates, and application support.
- Ensure proper functioning of office productivity software (MS Office, etc.) and enterprise applications.
- Network Support:
- Provide assistance in connecting workstations to the company network and resolving connectivity issues.
- Troubleshoot network-related issues on desktops and laptops.
- User Support:
- Assist employees with troubleshooting technical problems, including login issues, system crashes, and application errors.
- Offer guidance on proper system usage and IT best practices.
- System Maintenance:
- Regularly update and patch desktop systems to ensure security and functionality.
- Backup important files and data as per company policy.
- Documentation:
- Maintain logs of issues, solutions, and configurations for future reference.
- Document common problems and resolutions for knowledge-sharing purposes.
- Customer Service:
- Provide excellent customer service and maintain a professional demeanor when dealing with users' technical issues.
Key Skills:
- Technical Knowledge: Proficient in desktop operating systems (Windows, Mac OS, Linux) and office software.
- Problem-Solving: Ability to diagnose and resolve technical issues efficiently.
- Communication: Strong verbal and written communication skills to interact with end-users.
- Networking Basics: Understanding of network configurations and troubleshooting.
- Time Management: Capable of handling multiple requests and prioritizing tasks.
Key Roles and Responsibilities:
Sales Proposition and Brand Promotion:
- Assist in formulating sales propositions, project briefs, and FAQs.
- Establish, promote, and maintain the company’s brand to generate business.
- Develop strategies and execute tactics that communicate the brand message.
Channel Partner Coordination:
- Expand the channel partner base.
- Regularly coordinate with channel partners for sales.
- Train channel partner members for each project.
- Share project-specific updates with channel partners.
Performance Monitoring:
- Review leading status, team performance, campaign analysis, attendance, target status, and competition status.
- Validate booking entries made by senior associates and hand over forms and checks to the post-sales team.
Collaboration and Communication:
- Execute marketing strategies in collaboration with other members of the real estate team.
- Communicate effectively in English.
Role: Relationship Manager
- Exp: min 1 year
- Min CTC : 3.60 LPA - Max CTC: of 4.80 LPA, (along with performance-based incentives + Birthday perks + Mediclaim Insurance, etc)
- Meals will be provided, as the staff will be stationed at the resorts.
- Location: Goa, Gujarat, Maharastra
Key Responsibilities of the Relationship Manager:
- Achieving stretched targets in a result-focused environment.
- To identify potential customers, create and close new business opportunities in line with the strategic direction of the company.
- To build and maintain strong client relationships by effectively handlings objections/cancellations thus ensuring a high level of customer service are met at all times.
- To prepare sales proposals for prospective clients.
- Regular liaison sales/Pre-sales and member relations department.
- To keep abreast of new products and services and undertake training
We are looking for skilled AI Engineer for our organization. Please have a look to below details and revert accordingly if we can discuss further
Company Name: TechWize (A Business unit of Mangalam Information Technologies Pvt Ltd.)
Our Accreditations -
- 25 years of industry presence
- Salesforce Partner
- ISO 27001:2019 certified
- Great Place to Work certified
- HIPAA Compliant
- SOC2 Compliant
- NASSCOM Member
Our EVP (Employee Value proposition)
- We are a Great place to work certified company.
- 30 Earned Leaves during calendar Year
- Career progression and continuous Learning & Development (Technical, Soft skills, Communication, Leadership)
- Performance bonus & Loyalty Bonus Benefits
- 5 Days working
- Rewards and Recognition programs
- Standard Salary as per market norms
- Equal career opportunities, No discrimination
- Magnificent & Dynamic Culture
- Festival celebrations & fun events
Explore more : https://techwize.com/, https://mangalaminfotech.com/
Position: AI/Sr. AI Engineer
Job location: Ahmedabad
Experience: 4+ years
Job Overview:
We are seeking a highly experienced and innovative Senior AI Engineer with a strong background in Generative AI, including LLM fine-tuning and prompt engineering. This role requires hands-on expertise across NLP, Computer Vision, and AI agent-based systems, with the ability to build, deploy, and optimize scalable AI solutions using modern tools and frameworks.
Key Responsibilities:
- Design, fine-tune, and deploy generative AI models (LLMs, diffusion models, etc.) for real-world applications.
- Develop and maintain prompt engineering workflows, including prompt chaining, optimization, and evaluation for consistent output quality.
- Build NLP solutions for Q&A, summarization, information extraction, text classification, and more.
- Develop and integrate Computer Vision models for image processing, object detection, OCR, and multimodal tasks.
- Architect and implement AI agents using frameworks such as LangChain, AutoGen, CrewAI, or custom pipelines.
- Collaborate with cross-functional teams to gather requirements and deliver tailored AI-driven features.
- Optimize models for performance, cost-efficiency, and low latency in production.
- Continuously evaluate new AI research, tools, and frameworks and apply them where relevant.
- Mentor junior AI engineers and contribute to internal AI best practices and documentation.
Required Skills & Qualifications:
- Bachelor’s or Master’s in Computer Science, AI, Machine Learning, or related field.
- 4+ years of hands-on experience in AI/ML solution development.
- Proven expertise in fine-tuning LLMs (e.g., LLaMA, Mistral, Falcon, GPT-family) using techniques like LoRA, QLoRA, PEFT.
- Deep experience in prompt engineering, including zero-shot, few-shot, and retrieval-augmented generation (RAG).
- Proficient in key AI libraries and frameworks:
- LLMs & GenAI: Hugging Face Transformers, LangChain, LlamaIndex, OpenAI API, Diffusers
- NLP: SpaCy, NLTK.
- Vision: OpenCV, MMDetection, YOLOv5/v8, Detectron2
- MLOps: MLflow, FastAPI, Docker, Git
- Familiarity with vector databases (Pinecone, FAISS, Weaviate) and embedding generation.
- Experience with cloud platforms like AWS, GCP, or Azure, and deployment on in house GPU-backed infrastructure.
- Strong communication skills and ability to convert business problems into technical solutions.
What you'll do:
· Perform complex application programming activities with an emphasis on mobile development: Angular, ionic, Node, TypeScript, JavaScript, Apache Cordova, RESTful APIs and more
· Assist in the definition of system architecture and detailed solution design that are scalable and extensible
· Collaborate with Product Owners, Designers, and other engineers on different permutations to find the best solution possible
· Own the quality of code and do your own testing. Automate feature testing and contribute UI testing framework
· Become a subject matter expert for our mobile applications
· Deliver amazing solutions to production that knock everyone’s socks off
· Mentor junior developers on the team
What we’re looking for:
· Amazing technical instincts. You know how to evaluate and choose the right technology and approach for the job. You have stories you could share about what problem you thought you were solving at first, but through testing and iteration, came to solve a much bigger and better problem that resulted in positive outcomes all-around.
· A love for learning. Technology is continually evolving around us, and you want to keep up to date to ensure we are using the right tech at the right time.
· A love for working in ambiguity—and making sense of it. You can take in a lot of disparate information and find common themes, recommend clear paths forward and iterate along the way. You don’t form an opinion and sell it as if it’s gospel; this is all about being flexible, agile, dependable, and responsive in the face of many moving parts.
· Confidence, not ego. You have an ability to collaborate with others and see all sides of the coin to come to the best solution for everyone.
· Flexible and willing to accept change in priorities, as necessary
Preferred Qualifications:
· Proficient with Apache Cordova framework
· Built or maintained custom Cordova plugin
· Demonstrable knowledge of native coding background in iOS
· Understanding of Apple certificate and profile management
· Experience developing and deploying applications within Kubernetes based containers
· Experience in Agile and SCRUM development techniques
Copywriter
Job Description:
We are seeking a talented and experienced Copywriter to join our vibrant and creative team at our Advertisement agency. As an experienced Copywriter, you will play a pivotal role in developing compelling and persuasive content for a wide range of marketing and advertising campaigns. You will collaborate closely with our clients, designers, and creative team members to deliver engaging copy that effectively communicates the client's message and resonates with the target audience.
Responsibilities:
• Develop creative and engaging copy for various advertising and marketing campaigns, including print, digital, social media, and other promotional materials.
• Collaborate with clients, account managers, and creative team members to understand project requirements, target audience, and marketing objectives.
• Conduct in-depth research to gather relevant information and insights on products, services, and target markets.
• Craft clear, concise, and persuasive copy that aligns with the brand voice and effectively communicates the desired message.
• Ensure that all copy is grammatically correct, adheres to brand guidelines, and complies with industry standards.
• Review and edit existing copy to improve clarity, readability, and effectiveness.
• Stay up-to-date with industry trends, emerging technologies, and best practices in copywriting and advertising.
• Collaborate with designers and art directors to develop creative concepts and ensure the integration of copy and design elements.
• Present and pitch creative concepts and copy to clients, incorporating feedback and revisions as necessary.
• Work on multiple projects simultaneously, meeting deadlines and managing time effectively.
Requirements:
• Proven experience as a Copywriter in an advertising agency or similar environment.
• Strong portfolio showcasing a range of successful marketing and advertising campaigns.
• Excellent command of the English language, including exceptional writing, editing, and proofreading skills.
• Proficiency in adapting writing style and tone to different target audiences and communication channels.
• In-depth understanding of advertising principles, marketing strategies, and brand positioning.
• Ability to conduct thorough research on various topics and industries.
• Familiarity with SEO principles and best practices to optimize copy for search engines.
• Proficiency in using industry-standard software and tools for copywriting and content creation.
• Strong interpersonal skills with the ability to collaborate effectively with clients and creative team members.
• Ability to work under pressure, meet tight deadlines, and manage multiple projects simultaneously.
Preferred Qualifications:
• Bachelor's degree in Advertising, Marketing, Journalism, English, or a related field.
• Experience in writing for diverse industries and sectors.
• Knowledge of social media platforms and their respective advertising formats.
• Familiarity with data-driven marketing and A/B testing methodologies.
- Work with development teams and product managers to create software solutions.
- Design client-side and server-side architecture.
- Build the front-end of applications.
- Develop and manage well-functioning databases and applications.
- Write effective APIs.
- Test software to ensure responsiveness and efficiency.
- Troubleshoot, debug and upgrade software.
- Create security and data protection settings.
- Build features and applications with a mobile responsive design.
- Write technical documentation.
- Work with data scientists and analysts to improve the software.
Qualifications:
Degree in Computer Science, Software Engineering or relevant field.
Experience with Java, Spring, and Restful API's.
Experience with Database development (MySQL, Postgres, etc).
Proven experience as a Full Stack Developer or similar role. Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, jQuery).
Knowledge of multiple back-end languages (e.g. Java, Python) and JavaScript frameworks (e.g. Angular, React, Node.js).
Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache), and UI/UX design.
Experience with AWS or other cloud environments
- Develop functional and fast-responsive web applications, using markup languages.
- Maintain websites.
- Elaborate mobile-based and web-based features.
- Troubleshoot apps for bugs.
- Fix bugs if necessary and improve usability.
- Improve apps for maximum speed.
- Troubleshoot UI and improve its performance accordingly.
- Employ the latest technology in order to re-built legacy apps.
- Integrate UI elements with server-side ones.
- Detect and fulfill front-end and back-end requirements.
- Perform training and support activities.
- Develop reusable code.
- Write comprehensive manuals, guides, and documents.
- Compile prototype and quality mockups.
- Make sure that high-quality graphic standards are met.
- Knowledge of and proper experience with both front-end and back-end languages.
- Proper experience with CMS framework.
- Ability to troubleshoot and debug browsers.Understanding of web development process, from A to Z.
- Familiarity with layout requirements.
- Quality assurance skills.
- Time management and analytical skills.
- Ability to perform several tasks at the same time.
- Ability to translate requirements into a finished project.
- Communication skills to collaborate with clients and internal development teams.
- Problem-solving ability.
- Must have experience working with Angular.JS / Node.JS / React.JS.
- B.Tech/B.E/MCA
Responsiblitis
Assist in the formulation of strategies to build a lasting digital connection with
consumers
- Plan and monitor the ongoing company presence on social media (Twitter,
Facebook etc.)
- Launch optimized online adverts through Google AdWords, Facebook etc. to
increase company and brand awareness
- Be actively involved in SEO efforts (keyword, image optimization etc.)
- Prepare online newsletters and promotional emails and organize their
distribution through various channels
- Provide creative ideas for content marketing and update website
- Collaborate with designers to improve user experience
- Measure performance of digital marketing efforts using a variety of Web
analytics tools (Google Analytics, Web Trends etc.)
- Acquire insight in online marketing trends and keep strategies up-to-date
- Maintain partnerships with media agencies and vendors






