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A Desktop Support Engineer is responsible for providing technical support for computer hardware and software issues in an organization's desktop environment. The role involves assisting employees with troubleshooting, maintaining, and resolving issues related to their desktops, laptops, and peripherals.
Job Summary:
- Hardware Support:
- Install, configure, and maintain desktops, laptops, and peripherals (printers, monitors, etc.).
- Perform hardware repairs and upgrades.
- Software Support:
- Troubleshoot and resolve software-related issues, including OS installations, software updates, and application support.
- Ensure proper functioning of office productivity software (MS Office, etc.) and enterprise applications.
- Network Support:
- Provide assistance in connecting workstations to the company network and resolving connectivity issues.
- Troubleshoot network-related issues on desktops and laptops.
- User Support:
- Assist employees with troubleshooting technical problems, including login issues, system crashes, and application errors.
- Offer guidance on proper system usage and IT best practices.
- System Maintenance:
- Regularly update and patch desktop systems to ensure security and functionality.
- Backup important files and data as per company policy.
- Documentation:
- Maintain logs of issues, solutions, and configurations for future reference.
- Document common problems and resolutions for knowledge-sharing purposes.
- Customer Service:
- Provide excellent customer service and maintain a professional demeanor when dealing with users' technical issues.
Key Skills:
- Technical Knowledge: Proficient in desktop operating systems (Windows, Mac OS, Linux) and office software.
- Problem-Solving: Ability to diagnose and resolve technical issues efficiently.
- Communication: Strong verbal and written communication skills to interact with end-users.
- Networking Basics: Understanding of network configurations and troubleshooting.
- Time Management: Capable of handling multiple requests and prioritizing tasks.
Business Development Manager [Web Hosting]
The Business Development Manager will be responsible for identifying, nurturing, and closing new business opportunities within the server hosting and cloud infrastructure industry. This role will focus on building strong relationships with potential clients, understanding their needs, and aligning the company’s hosting services to meet these requirements. The BDM will also work to retain and grow existing customer accounts, ensuring high client satisfaction and identifying upsell opportunities.
Key Responsibilities:
1.Market Research & Analysis
- Conduct in-depth research to identify potential clients, market trends, and competitive landscape in the server hosting industry.
- Analyze customer needs and industry developments to align the company’s offerings with market demands.
2.Lead Generation & Sales Strategy
- Develop and implement strategies to identify new business opportunities, targeting businesses that need hosting solutions, data center services, and cloud infrastructure.
- Generate leads through networking, cold calling, and digital channels, and build a robust sales pipeline.
3.Client Relationship Management
- Develop and maintain strong relationships with new and existing clients, acting as the main point of contact for inquiries, service issues, and escalations.
- Work closely with clients to understand their technical and business needs, presenting customized solutions that align with their requirements.
4.Server Management industry Knowledge & Selling
- Gain a deep understanding of the company’s hosting solutions, including dedicated servers, VPS, cloud hosting, colocation, and managed services.
- Present technical features and benefits to prospective clients in a clear and understandable way, offering solutions that address their business challenges.
5.Proposal Development & Negotiation
- Prepare detailed proposals, pricing, and presentations, collaborating with the technical team when necessary to ensure the solution fits the client’s needs.
- Negotiate contract terms, close sales, and ensure that agreements meet company policies and standards.
6.Collaboration with Internal Teams
- Work with the technical, marketing, and customer support teams to ensure seamless service delivery and address any issues.
- Provide feedback to product and service teams based on customer needs and competitive analysis.
7.Performance Tracking & Reporting
- Track and report on sales activities, progress toward sales goals, and industry developments.
- Utilize CRM tools to manage sales pipeline, forecast sales, and analyze conversion metrics to inform strategies.
Key Qualifications:
- Education: Bachelor’s degree in business, IT, Marketing, or a related field.
- Experience: 3+ years of experience in business development or sales, preferably in the server hosting, cloud services, or IT solutions industry.
- Skills: Strong sales acumen, excellent communication skills, customer relationship management, negotiation, and an understanding of hosting technologies.
- Technical Knowledge: Familiarity with server hosting concepts, cloud computing, data centers, and IT infrastructure solutions is highly desirable.
- Proven Experience in Server Reselling and Management: Candidates should have substantial experience working with a server management company, with a strong focus on server reselling, support, and customer solutions.
Additional Skills:
- Ability to work independently and handle multiple tasks.
- Strong analytical skills to assess market trends and competitor strategies.
- Proven ability to meet and exceed sales targets.
responsibilities
• Troubleshooting on Desktops.
• Troubleshooting on Microsoft office 365, firewall and mail servers
. • Monitoring backups.
• Troubleshooting networks, virtualization, and windows servers. Capabilities
Skills
• Technology Graduate OR Bachelor of Science in IT
. • Must have a prior minimum 1 year of experience in customer service or technical support role.
• Effective interpersonal skills and relationship-building skills. • Strong written and oral communication skills (Must have).
• Strong analytical and problem-solving abilities, with keen attention to detail.
• Must be a team player but should also understand the importance of individual contributions.
• Self-motivated and directed, able to effectively prioritize and execute tasks in a high-pressure environment.
• Must be flexible to work any shift in a 24/7 operation including night shifts.
• Candidate should be open for transfer to another location or office, if the job requires so or in the interest of the business requirements. • The work location will be decided by the Organization depending upon the business requirement
. • Candidate should be amendable to work from office. Behavioral Skills
• Longevity and commitment in previous work
• Team player
• Ability to meet target under pressure and time bound deadlines.
Trueline Media is a dedicated corporate Video production and Marketing company. Trueline Media was incepted to fulfill the growing demands of B2B clients. We serve customers from broad industry verticals like Manufacturing, Technology, Agritech, Healthcare, Pharma, Fintech, AI and others in various countries like India, the US, Europe, Japan, Australia and Singapore. Our videos include Corporate films, Explainer videos, Case studies, Success stories, Product demos, Factory walk-throughs, Leadership monologues and many more.
Trueline Media offers a dynamic and exciting work environment emphasizing collaboration, coordination, and a generous amount of chill. We cater to organizations ranging from startups to large global brands like Hitachi, JSW, Stylam, SKF, Sun Pharma and many others.
We are looking for a competitive, passionate and trustworthy Sales Executive to lead our expansion efforts in the Tricity and surrounding areas of Punjab.
To be successful as a sales executive you should be an inspired self-starter and able to drive sales growth. Ultimately, a top-notch sales executive should be able to build a rapport with customers and close sales.
Roles and Responsibilities:
- Researching industries (manufacturing, IT, healthcare etc.) for video marketing needs and challenges.
- Curating a database of potential companies, categorizing them by potential for collaboration.
- Proactively engaging potential clients, arranging meetings, and assessing their video production needs.
- Creating tailored proposals, estimates, and sales quotes for clients.
- Maintaining and enhancing relationships with existing clients, and identifying upsell opportunities.
- Presenting Trueline Media's video services, showcasing expertise and track record.
- Delivering persuasive sales pitches, emphasizing video marketing's value.
- Identifying growth opportunities and strategies for expanding the client base.
- Managing an organized lead database, keeping it up to date.
- Leveraging personal and industry contacts to identify potential leads.
- Coordinating with internal teams to convert leads into clients, and sharing necessary information.
- Developing a robust follow-up strategy to keep prospects engaged.
Required skill set, Qualifications and other parameters:
- Bachelor's or master's degree with a concentration in Marketing, Promotions, Advertising, Sales, Communication, Business Management or a similar field.
- Proficiency in English.
- Excellent knowledge of MS Office.
- Fast learner and quick thinker.
- Self-motivated and goal-oriented, desire to deliver results.
- Aptitude in creating and delivering attractive presentations.
- Ability to adapt and grow in a competitive environment.
- Excellent written and verbal communication skills.
- Strong time management and ability to meet deadlines.
Perks & Benefits:
- Flexible work schedule.
- Five Days working.
- Competitive salary.
- Professional development opportunities are available.
Required Experience: 3-4 years.
For more details about us, please visit the following links:
www.truelinemedia.com
https://vimeo.com/showcase/truelinemedia
www.youtube.com/truelinemedia
BUSINESS DEVELOPMENT EXECUTIVE
About Us
Brevistay is the fastest growing hourly hotel brand in India. It is a marketplace to connect hoteliers with customers with the USP of anytime check-in and check-out preferably in slots of 3,6 and 12 hours. Started in 2016, Brevistay has grown in more than 70 cities and onboarded 4000+hotels.
Brevistay is leader in short stay segment and breaking the pre-existing and centuries-old pattern of noon check-in and 11 am check-out system and creating a new way of conducting business. At Brevistay you get quality stays, affordable rates, amazing offers, flexibilities such as book now pay later, instant hotel booking confirmations, faster refunds, free cancellations, and a 24x7 available Customer Support team to answer booking or travel related queries. All these give our guests the freedom to book a hotel first and plan their travel next.
About the Role
We are looking for a resilient, empathic business development executive to contribute to the growth of our company. Business development executives are responsible for finding and retaining clients, encouraging extant clients to purchase added products or features, and remaining abreast of changes in consumption. You will also be required to build capacity in staff through regular training and mentorship. Ultimately, an outstanding business development executive will keep a close eye on clients' feedback to ensure that our products and services always exceed expectations.
Responsibilities:
- Familiarizing yourself with all products and services offered by our company.
- Procuring new clients by signing up hotel partners across the region for the brevistay portal.
- Responsible for building and sustaining relationships with the partner hotels.
- Attending networking activities to research and connect with prospective clients.
- Maintaining meaningful relationships with existing clients to ensure that they are retained.
- Crafting business proposals and contracts to draw in more revenue from clients.
- Negotiating with clients to secure the most attractive prices.
- Reviewing clients' feedback and implementing necessary changes.
- Remaining in tune with trends in consumption to ensure that our offerings remain relevant.
Skills Required:
- Degree in marketing, business administration, or similar.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You are a strong networker & relationship builder
- You possess strong analytical skills and are comfortable dealing with numerical data
- You are highly goal driven and work well in fast paced environment
- Professional yet affable disposition.
- Neat, well-groomed appearance.
- Emboldened by challenges.
Perks:
- Work from Home for other cities except NCR cities (Mandatory to visit field)
- Medical Insurances
- Learning and Development
- Travel Allowances
- Potential Individual Earning Opportunities
#What we believe in
- Commitment
- Integrity
- Ownership
- Reimagine the possible
- Transparency
Responsibilities:
Design and develop server-side web applications using Node.js
Write high-quality, testable, and scalable code
Collaborate with cross-functional teams to identify and prioritize features
Implement and maintain software design patterns and architecture
Troubleshoot and debug applications
Optimize application performance and scalability
Participate in code reviews and provide constructive feedback to improve code quality
Stay up-to-date with the latest developments in web technologies and frameworks
Requirements:
2-4 years of experience in developing server-side web applications using Node.js
Strong proficiency in JavaScript, with a good understanding of its ecosystem
Experience with popular Node.js frameworks such as Express or Hapi
Familiarity with database technologies such as MongoDB, MySQL, or PostgreSQL
Knowledge of web security best practices and techniques
Experience with Git and other version control systems
Ability to work in a fast-paced, agile environment
Good communication and teamwork skills
If you meet these qualifications and are passionate about developing high-quality, scalable web applications, we encourage you to apply for this position.
- Must know how to design the theme
- Must know about the Plugin development
- Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery
- Experience building user interfaces for websites and/or web applications
- Experience designing and developing responsive design websites
- Comfortable working with debugging tools like Firebug, Chrome inspector, etc.
- Ability to understand CSS changes and their ramifications to ensure consistent style across platforms and browsers
- Ability to convert comprehensive layout and wireframes into working HTML pages
- Must know how to develop a website using Elementor.
- Knowledge of how to interact with RESTful APIs and formats (JSON, XML)
- Strong understanding of PHP back-end development
- Good communication skills.
- Generating WordPress themes and plugins.
- Conducting website performance tests.
- Must know how to design and develop an E-commerce Website in WordPress using Woocommerce Plugin.
Job Overview
Fitelo is one of the fastest-growing companies. We all work together to serve our clients in the best possible way, and we like to have a lot of fun while we are at it. We are looking for an Angular Developer who will be responsible for building Single Page Applications (SPAs).
Work Experience: Minimum 2 years
Job Location: Mohali
Roles and Responsibilities:
- Design and implementation of the overall web architecture.
- Integration of REST APIs, Firebase.
- Strong problem-solving and analytical skills.
- Ensuring high performance on mobile and desktop.
Skills Required:
- Should have expert-level knowledge of HTML5, CSS3, JavaScript/jQuery, Bootstrap, and Angular Js.
- Should have strong debugging skills on Developer Tools of the browser and Working with Cross Browser UI
- Should have experience in Response / Adoptive Web Design for desktop, tablet, and mobile- Should have solid understanding and experience with Object-Oriented design and development
- Should have experience in publishing and consuming Services using REST API
- Should have knowledge on experience in JavaScript, Typescript, and Web services.
Industry Type - Wellness / Fitness / Sports / Beauty
Employment Type - Full Time/ Permanent
Education - Any Graduate or Postgraduate- Any specialization
Experience- Minimum 2 years
About Company
At FITELO, every day is a chance to flip the script. An invitation to take everything we know and re-invent it. Do it better. Never settle for good enough. Every day we get up, invent, adapt, improvise, find new ways to collaborate, and do the unexpected. We're a team of health care experts from doctors to dieticians to fitness coaches helping people to achieve their fitness goals. You have an immense opportunity to learn and grow under the mentorship of our team who have experience working in some of the best organizations like Price water house Coopers, Nissan, IIT, and IndusInd Bank, just to name a few.
Qualifications and Skills
- Strong knowledge of Core PHP, Shopify, Magento.
- Good knowledge of any PHP framework ( CodeIgniter and CakePHP )
- Hands-on experience one PHP framework
- Good analytical & communication skills.
- Must be proficient in PHP, MySQL, CSS, HTML, Javascript, AJAX, XML
- Should have excellent written communication skills (English)
- Must have the capacity to work independently and also as a part of a team
- Must have dedication and commitment towards work.
We are looking for a motivated PHP / Laravel developer to come join our team.
Responsibilities and Duties:
- Develop, record and maintain cutting edge web-based PHP applications on portal plus premium service platforms
- Build innovative, state-of-the-art applications and collaborate with the User Experience (UX) team
- Ensure HTML, CSS, and shared JavaScript is valid and consistent across applications
- Prepare and maintain all applications utilizing standard development tools
- Utilize backend data services and contribute to increasing existing data services API
- Lead the entire web application development life cycle right from concept stage to delivery and post-launch support
- Convey effectively with all task progress, evaluations, suggestions, schedules along with technical and process issues
- Document the development process, architecture, and standard components
- Coordinate with co-developers and keeps project manager well informed of the status of development effort and serves as a liaison between development staff and project manager
- Keep abreast of new trends and best practices in web development
Required Skills
- At least 1 of experience in PHP / Laravel developer
- BS/MS degree in Computer Science, Engineering
- In-depth knowledge of object-oriented PHP and Laravel 5, 7 PHP Framework
- Hands-on experience with SQL schema design, SOLID principles, REST API design
- Software testing (PHPUnit, PHPSpec, Behat)
- MySQL profiling and query optimization
- Creative and efficient problem solver