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A Desktop Support Engineer is responsible for providing technical support for computer hardware and software issues in an organization's desktop environment. The role involves assisting employees with troubleshooting, maintaining, and resolving issues related to their desktops, laptops, and peripherals.
Job Summary:
- Hardware Support:
- Install, configure, and maintain desktops, laptops, and peripherals (printers, monitors, etc.).
- Perform hardware repairs and upgrades.
- Software Support:
- Troubleshoot and resolve software-related issues, including OS installations, software updates, and application support.
- Ensure proper functioning of office productivity software (MS Office, etc.) and enterprise applications.
- Network Support:
- Provide assistance in connecting workstations to the company network and resolving connectivity issues.
- Troubleshoot network-related issues on desktops and laptops.
- User Support:
- Assist employees with troubleshooting technical problems, including login issues, system crashes, and application errors.
- Offer guidance on proper system usage and IT best practices.
- System Maintenance:
- Regularly update and patch desktop systems to ensure security and functionality.
- Backup important files and data as per company policy.
- Documentation:
- Maintain logs of issues, solutions, and configurations for future reference.
- Document common problems and resolutions for knowledge-sharing purposes.
- Customer Service:
- Provide excellent customer service and maintain a professional demeanor when dealing with users' technical issues.
Key Skills:
- Technical Knowledge: Proficient in desktop operating systems (Windows, Mac OS, Linux) and office software.
- Problem-Solving: Ability to diagnose and resolve technical issues efficiently.
- Communication: Strong verbal and written communication skills to interact with end-users.
- Networking Basics: Understanding of network configurations and troubleshooting.
- Time Management: Capable of handling multiple requests and prioritizing tasks.
Roles and Responsibilities:
- AWS Cloud Management: Design, deploy, and manage AWS cloud infrastructure. Optimize and maintain cloud resources for performance and cost efficiency. Monitor and ensure the security of cloud-based systems.
- Automated Provisioning: Develop and implement automated provisioning processes for infrastructure deployment. Utilize tools like Terraform and Packer to automate and streamline the provisioning of resources.
- Infrastructure as Code (IaC): Champion the use of Infrastructure as Code principles. Collaborate with development and operations teams to define and maintain IaC scripts for infrastructure deployment and configuration.
- Collaboration and Communication: Work closely with cross-functional teams to understand project requirements and provide DevOps expertise. Communicate effectively with team members and stakeholders regarding infrastructure changes, updates, and improvements.
- Continuous Integration/Continuous Deployment (CI/CD): Implement and maintain CI/CD pipelines to automate software delivery processes. Ensure reliable and efficient deployment of applications through the development lifecycle.
- Performance Monitoring and Optimization: Implement monitoring solutions to track system performance, troubleshoot issues, and optimize resource utilization. Proactively identify opportunities for system and process improvements.
Mandatory Skills:
- Proven experience as a DevOps Engineer or similar role, with a focus on AWS.
- Strong proficiency in automated provisioning and cloud management.
- Experience with Infrastructure as Code tools, particularly Terraform and Packer.
- Solid understanding of CI/CD pipelines and version control systems.
- Strong scripting skills (e.g., Python, Bash) for automation tasks.
- Excellent problem-solving and troubleshooting skills.
- Good interpersonal and communication skills for effective collaboration.
Secondary Skills:
- AWS certifications (e.g., AWS Certified DevOps Engineer, AWS Certified Solutions Architect).
- Experience with containerization and orchestration tools (e.g., Docker, Kubernetes).
- Knowledge of microservices architecture and serverless computing.
- Familiarity with monitoring and logging tools (e.g., CloudWatch, ELK stack).
Role Overview:
We are seeking a Senior Consultant with deep expertise in storage and backup infrastructure, data migration strategies, and enterprise IT consulting. This individual will lead customer engagements, build methodologies, and deliver value through the ZENfra platform.
Experience in product implementation and customer support management is a strong plus, enabling this role to bridge consulting with hands-on delivery and post-deployment success.
Key Responsibilities:
Consulting & Strategy:
Engage with enterprise customers to understand their infrastructure, pain points, and transformation goals.
Design and recommend migration strategies and modernization roadmaps for storage and backup environments.
Develop reusable methodologies and frameworks tailored to customer needs.
ZENfra Enablement:
Translate customer requirements into actionable insights using the ZENfra platform.
Build and deliver ZENpacks (customized solution bundles) including reports, dashboards, and automation scripts.
Collaborate with ZENfra product and engineering teams to enhance platform capabilities based on field feedback.
Product Implementation & Support:
Lead or support ZENfra platform deployments across customer environments.
Ensure smooth onboarding, configuration, and integration of ZENfra components.
Manage customer support escalations, ensuring timely resolution and customer satisfaction.
Provide feedback to product teams to improve usability and performance.
Leadership & Delivery:
Lead and mentor a team of consultants and engineers across multiple customer engagements.
Prioritize tasks and manage delivery timelines while maintaining high customer satisfaction.
Ensure quality and consistency in deliverables across projects.
Customer Success:
Act as a trusted advisor to customers, helping them derive maximum value from VTG and ZENfra offerings.
Conduct workshops, training sessions, and executive briefings as needed.
Required Skills & Experience:
- 10+ years of experience in IT consulting with a focus on storage, backup, and data protection technologies.
- Proven experience in data centre migrations, cloud transitions, and infrastructure assessments.
- Strong leadership experience managing cross-functional teams and customer engagements.
- Hands-on experience with product implementation and customer support management.
- Excellent communication and stakeholder management skills.
- Familiarity with tools like ZENfra, ZENfra Ignite, or similar platforms is a strong plus.
- Ability to create structured reports, methodologies, and reusable assets.
- Experience working with global customers and managing multiple priorities.
Preferred Qualifications:
Certifications in storage technologies (e.g., NetApp, Dell EMC, Veritas, Commvault).
Exposure to cloud platforms (AWS, Azure, GCP) and hybrid infrastructure.
Experience with automation and scripting (Python, PowerShell) is a plus.
Job Title: DGM / GM- Sales Training
Company: Urbanrise (www.urbanrise.in)
Location: Chennai
Job Type: Full-Time
Experience: Min. 15 -20 years
Reports to: VP Sales and Executive Director – Sales & Marketing
Education: MBA from a reputed institute
Responsibilities:
• Responsible in providing training to all the sales force/CRM and Team Leaders. Hand-hold the process improvements.
• Preparing training calendar for the year.
• Focus on sales Conversations, use process-oriented approach that can increase sales.
• Conduct skill gap analysis, Performance Management Process and develop a Learning and skillset building strategy across levels.
• Plan and execute month on month training program to the sales team.
• Lead a team of trainers and manage training effectiveness for each location.
• Design the training content, training mode and execute all the training programs.
• Provide on job training to the frontline sales/CRM team as and when required.
• Measure the training effectiveness and organize trainings on the sales training provided.
• Provide frequent training to low performers and able to mentor, coach, motivate and make them perform.
• The above roles and responsibilities include, but are not limited to performing and coordinating a variety of duties and tasks assigned from time to time.
Desirable Skills and Qualifications:
• 15-20 years of experience in Sales domain and working as a Sales Trainer for the last 5+ years.
• Experience in consultative sales will be an added advantage.
• Should have managed large scale / multi locational training as a function
• Should have in-depth understanding of sales training needs, processes and handled the sales training function strategically for at least 4-5 years.
• Should able to train on Sales Techniques/ Soft Skills/Behaviour/Motivational/latest trends in sales, marketing and other necessary trainings.
About Urbanrise:
Founded by a visionary team of young and passionate experts from the real estate industry, Urbanrise, one of the best builders in Chennai and Hyderabad, is a promising real estate brand emerging across South India from India’s well-acclaimed Alliance Group who has delivered over 9,600+ homes. The organization has 72 million Sq.Ft. both under development and planning stages, with a real estate portfolio of Rs.51, 000 Crores. The Organization is backed & funded by the world’s Topmost Financial Institutions.
Website: www.urbanrise.in
Title: ServiceNow Development / Architect(CSM)
Exp: 3 - 10 years
Location: Any InfoBeans' location - Pune / Indore / Vadodara / Chennai
- 3-10 years of IT experience
- ServiceNow System Administration Certified is mandatory
- ITIL Foundation Certification would be a plus or can do before joining
- Implementation Specialist would be a plus
- Should possess good communication skills
- CSM - Customer Service Management module exp (Mandatory)
- ITSM - Incident Management, Problem Management, Change Management, Knowledge Management, Service Portal, Service Catalog
- Client Scripts, UI Policy, UI Scripts, Script Includes, Business Rules, Scheduled Jobs
- Nice to have any one of below:
- ITOM - CMDB, Discovery, Service Mapping
- ITBM - Project Portfolio Management, Release Management, Agile
- HRSD (HR Service Delivery) and Finance
- GRC - Governance, Risk and Compliance
Job Sector: IT, Software
Job Type: Permanent
Location: Chennai
Experience: 10 - 20 Years
Salary: 12 – 40 LPA
Education: Any Graduate
Notice Period: Immediate
Key Skills: Python, Spark, AWS, SQL, PySpark
Contact at triple eight two zero nine four two double seven
Job Description:
Requirements
- Minimum 12 years experience
- In depth understanding and knowledge on distributed computing with spark.
- Deep understanding of Spark Architecture and internals
- Proven experience in data ingestion, data integration and data analytics with spark, preferably PySpark.
- Expertise in ETL processes, data warehousing and data lakes.
- Hands on with python for Big data and analytics.
- Hands on in agile scrum model is an added advantage.
- Knowledge on CI/CD and orchestration tools is desirable.
- AWS S3, Redshift, Lambda knowledge is preferred
Job Title : Assistant Manager
Function :
Location : All Locations
>> OVERVIEW
An independent audit of financial statements is essential for the effective operation of business entities and the capital markets. We are committed to providing a constructive and challenging audit, one that is also independent and delivers the messages that matter to management and the audit committee. We add value beyond the financial statement through the insights we bring, based on our knowledge of a client’s business drivers and of individual sectors. Apart from financial statements audit (including IFRS and US GAAP reporting), we also provide other forms of assurance and attestation reporting. Our approach is based on robust audit methodologies, appropriate use of technology and a wide range of compliance tools underpinned by sound judgement and objectivity..
>> ROLE & RESPONSIBILITIES
· Work with the Audit practice to execute Statutory Audit/ Indian GAAP/ IFRS/ US GAAP accounting services and related services for clients
· The candidate will be expected to be a team member in large assignments and lead small / medium audit teams whilst exercising compliance with our Audit manual, Auditing Standards and legal regulations
>> THE INDIVIDUAL
· Be a qualified CA
· Have 3 - 5 years post qualification experience in Statutory Audit in a similar environment (Audit and Accounting firms)
· Have the ability to work under stringent deadlines and demanding client conditions
· Be willing to travel within India or abroad for continuous/ long periods of time
· Have strong soft skills like inter personal, team and communication skills both verbal and written
>> SELECTION PROCESS
· Candidates should expect minimum 3 rounds of personal interviews to assess clarity on concepts, communication skills and attitude
>> COMPENSATION
· Details of the compensation breakup will be shared with short-listed candidates only
- 3+ years of in design development using Angular, HTML, CSS, Javascript, PHP.
- In-depth knowledge of JavaScript, CSS3, HTML5, Bootstrap, jQuery, REST Services & APIs.
- Experience with test-driven development and testing frameworks/libraries.
- Working knowledge of Git version control systems.
- Must have a notice period of less than 30 days.
● Responsible for developing high end web applications in various areas related to
SAAS (Software as a service)
● Developing ideas for new programs, products, or features by monitoring industry
developments and trends
● Collaborating with the front-end developers and other team members to establish
objectives and design more functional, cohesive codes to enhance the user
experience
● Liaise with developers, designers and customer success teams to identify new
features
● Should have experience to integrate & customize third party plugins
● Knowledge of SaaS or e-commerce industry will be preferred
Required Skills:
● 5-7 years’ experience as a Sr. Web Developer in developing web applications
● Strong experience in PHP, MySQL, Laravel, Rest APIs, Ajax & jQuery
● Good exposure in Payment Gateway process
● Should have good exposure in Server Setup, AWS Console, Digital Ocean,
Handling DNS and Linux/Ubuntu command line
● Fluency or good understanding of Nodejs & MongoDB will be preferred
● In-depth understanding of the entire web development process such as design,
development and deployment
● Familiarity with front-end languages like HTML, JavaScript and CSS
● Strong understanding of the web development and programming techniques and tools
● Focus on efficiency, user experience, and process improvement
● Excellent analytical and time management skills
● Excellent communication and problem-solving attitude
● Familiarity with SaaS Products is a plus
● Degree from IT/Computer Science background is preferred
Job Description: Will have to get more business to the Company, Meetings with the clients, followed by sales.
Will Handle Chennai Region.





