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A Desktop Support Engineer is responsible for providing technical support for computer hardware and software issues in an organization's desktop environment. The role involves assisting employees with troubleshooting, maintaining, and resolving issues related to their desktops, laptops, and peripherals.
Job Summary:
- Hardware Support:
- Install, configure, and maintain desktops, laptops, and peripherals (printers, monitors, etc.).
- Perform hardware repairs and upgrades.
- Software Support:
- Troubleshoot and resolve software-related issues, including OS installations, software updates, and application support.
- Ensure proper functioning of office productivity software (MS Office, etc.) and enterprise applications.
- Network Support:
- Provide assistance in connecting workstations to the company network and resolving connectivity issues.
- Troubleshoot network-related issues on desktops and laptops.
- User Support:
- Assist employees with troubleshooting technical problems, including login issues, system crashes, and application errors.
- Offer guidance on proper system usage and IT best practices.
- System Maintenance:
- Regularly update and patch desktop systems to ensure security and functionality.
- Backup important files and data as per company policy.
- Documentation:
- Maintain logs of issues, solutions, and configurations for future reference.
- Document common problems and resolutions for knowledge-sharing purposes.
- Customer Service:
- Provide excellent customer service and maintain a professional demeanor when dealing with users' technical issues.
Key Skills:
- Technical Knowledge: Proficient in desktop operating systems (Windows, Mac OS, Linux) and office software.
- Problem-Solving: Ability to diagnose and resolve technical issues efficiently.
- Communication: Strong verbal and written communication skills to interact with end-users.
- Networking Basics: Understanding of network configurations and troubleshooting.
- Time Management: Capable of handling multiple requests and prioritizing tasks.
As a Development Lead, you will oversee and lead a team of software developers. Your primary goal is to guide the team towards successful development of high-quality software, while fostering a collaborative and productive environment.
Responsibilities:
• Oversee the development of scalable, reliable, and cost-effective software solutions
with an emphasis on quality, best-practice coding standards, and cost-effectiveness.
• Build rapid technical prototypes for early validation of new technologies.
• Rapidly identify and resolve technical incidents as they emerge.
• Collaborate effectively with other application teams to help building the right offerings
for our client delivery platform.
• Collaborate with product owners to translate complex business requirements into
technical solutions, providing leadership in the design and architecture processes.
• Stay informed about the latest technology and methodology by participating in industry
forums, having an active peer network, and engaging actively with customers.
• Cultivate a team environment focused on continuous learning, where innovative
technologies are developed and refined through collaborative effort.
Salary is not a constraint and right candidates will be paid up to 28 Lakhs
Key Skills:
• 7+ years of experience as a lead in leading and managing software development teams.
• Proficiency in Backend and Frontend technologies (NodeJS and ReactJS).
• Knowledge of best practices for API development in distributed environments;
• Coding complex modules.
• Code review and enforcing best practices.
• Impeccable written and verbal communication skills with the ability to present, explain
and defend design concepts in team and stakeholder meetings.
• Demonstrated ability to prioritize tasks effectively, delivering work with speed and high
quality.
• Hands-on experience with engineering principles and design patterns.
• Passionate about writing clean, reusable and maintainable code.
• Building a knowledge base of the latest programming trends, best practices, and
methodologies.
Backend Architect
Experience - 12+ yrs
Mandatory Skills - NodeJS & MongoDB(Data Modelling/ Complex Queries/ Aggregation pipeline )
About Wekan Enterprise Solutions
Wekan Enterprise Solutions is a leading Technology Consulting company and a strategic investment partner of MongoDB. We help companies drive innovation in the cloud by adopting modern technology solutions that help them achieve their performance and availability requirements. With strong capabilities around Mobile, IOT and Cloud environments, we have an extensive track record helping Fortune 500 companies modernize their most critical legacy and on-premise applications, migrating them to the cloud and leveraging the most cutting-edge technologies.
Job Description
We are looking for passionate architects eager to be a part of our growth journey. The right candidate needs to be interested in working in high-paced and challenging environments leading technical teams, designing system architecture and reviewing peer code. Interested in constantly upskilling, learning new technologies and expanding their domain knowledge to new industries. This candidate needs to be a team player and should be looking to help build a culture of excellence. Do you have what it takes?
You will be working on complex data migrations, modernizing legacy applications and building new applications on the cloud for large enterprise and/or growth stage startups. You will have the opportunity to contribute directly into mission critical projects directly interacting with business stakeholders, customer's technical teams and MongoDB solutions Architects.
Location -Chennai or Bangalore
- Relevant experience of 12+ years building high-performance applications with at least 3+ years as an architect.
- Good problem solving skills
- Strong mentoring capabilities
- Good understanding of software development life cycle
- Strong experience in system design and architecture
- Strong focus on quality of work delivered
- Excellent verbal and written communication skills
Required Technical Skills
- Extensive hands-on experiencebuilding high-performance applications using Node. Js (Javascript/Typescript) and. NET/ Golang / Java / Python.
- Strong experience with appropriate framework(s).
- Well versed in monolithic and microservices architecture.
- Hands-on experience with data modeling onMongoDB and any other Relational or NoSQL databases
- Experience working with 3rd party integrations ranging from authentication, cloud services, etc.
- Hands-on experience with Kafka or RabbitMQ.
- Hands on experience with CI/CD pipelines and atleast 1 cloud provider - AWS / GCP / Azure
- Strong experience writing and maintaining clear documentation
Good to have skills:
- Experience working with frontend technologies - React. Js or Vue. Js or Angular.
- Extensive experience consulting with customers directly for defining architecture or system design.
- Technical certifications in AWS / Azure / GCPor other relevant technologies

predictive analytics platform
- Interest in our tech stack (Java or Scala, SQL Databases, NoSQL, Microservices, and AWS)
- Strong computer science fundamentals with data structures, algorithms, various programming languages, distributed systems, etc.
- Understanding of engineering best practices—you constantly seek to improve engineering standards, tooling and processes
- Ability to write “good code” - easily understandable, secure and testable!
- Comfortable helping drive technical decisions within our Engineering team
- Experience building applications at scale
Job Brief
We are looking for an analytical, results-driven Senior Hardware and Firmware Engineer who can create complex PCB layout while using the least space possible. The designs should allow for easy development and debugging for the firmware engineers while keeping customer requirements, cost constraints and space constraints in mind. Hardware debugging knowledge and soldering skills are essential for this role.
You would also be required to have a keen eye for developing firmware with a low memory footprint and low power consumption while being robust and resistant to errors. You are expected to achieve these goals using your in-depth understanding of the programming language, compilers, microcontroller architectures and debugging tools. You are expected to keep a look out for upcoming advancements in the industry which will help optimize the product.
Main Responsibilities
Your responsibilities will include:
- Would be asked to write efficient, modular and robust firmware which will interface with multiple components like MEMS sensors, battery chargers, secondary microcontrollers etc.
- Writing clean, readable, and modular code
- Would be deeply involved in the schematic design for a product which includes cost-benefit
- analysis of components, component evaluation by designing a proof of concept, suggestions
- in how the components should be connected etc.
- Collaborate with software engineers who would develop companion applications to the
- product
- Creating cost and space optimized layouts for 2/4-layer PCBs
- Collaborating with firmware engineers and supply chain personnel on deciding the
- components to be used on a PCB.
- Collaborate with firmware engineers in designing PCB schematics
- Debugging faulty PCBs using on a hardware level and collaborate with firmware engineers to debug on a firmware level.
- Understanding the manufacturing rules of PCB manufacturers and PCB assembly houses.
Key Requirements
- MSc or PhD in ECE, EEE, EIE or in related fields preferred with a strong technical knowledge and 3-4+ years of experience in designing PCB layouts and developing firmware.
- Ability to transform research articles into the working solutions to solve real-world problems.
- Should have a strong foundation in analog and digital electronics
- Should have designed 4-layer PCBs which has been manufactured
- Familiar with using KiCAD or Altium Designer
- Familiar with using components like MOSFETs, diodes, voltage regulators etc.
- Experience in designing PCBs involving BGA fanouts
- Proficient in using soldering equipment like soldering irons and hot air gun.
- Should have worked with an ARM Cortex M series device like STM32, nRF52 etc
- Familiar with basic data structures like linked lists, queues, trees etc.
- Should be able to compile and link source code with static libraries without using an IDE
- Basic knowledge of microcontrollers peripherals like UART, I2C, SPI, ADC etc.
- Excellent written and verbal communication skills for effectively communicating with the
- team and ability to presenting information to varied technical and non-technical audience.
Must be able to produce solutions independently in an organized manner and be able to - work in a team when required.
Preferred Skills (Not Mandatory)
-
Experience in antenna design
-
Worked with communications protocols like BLE/WiFi
-
Worked with equipment like logic analyzers, oscilloscopes etc
-
Experience in handling 3D printers
-
Familiar with Python
-
Worked with equipment like logic analyzers, oscilloscopes etc.
-
Worked on microcontrollers from Dialog Semiconductors, Nordic Semiconductors,
-
STMicroelectronics, Espressif etc.
-
Worked on projects involving DSP, AI/ML
- Meeting with project managers to determine CRM needs.
- Developing customized solutions within the Salesforce platform.
- Designing, coding, and implementing Salesforce applications.
- Creating timelines and development goals.
- Testing the stability and functionality of the application.
- Troubleshooting and fixing bugs.
- Maintaining the security and integrity of the application software.
- Bachelor’s degree in computer science or any other field.
- Previous work experience with application and development.
- Experience developing customer-facing interfaces.
- Advanced knowledge of Salesforce CRM platforms.
- Proficient in salesforce admin/development, MYSQL, Apex, JavaScript, Native, and Visual Force, LWC.
- Should have 3+ years of experience in salesforce.
- Good communication skills.
- Ability to problem solve high-level software and application issues.
- Ability to project manage.
Experience - 3 to 6 Years
Location - Preffered Chennai
NP - Immediate to 7 Days
Candidates must have experience in Angular Front End Development.
· 3+ years java development experience with JSE/JEE, Java based Micro-services framework and implementation, Spring framework, Hibernate framework, SQL etc
· Hands on experience on Spring boot & Microservices .
· Strong knowledge of micro-service logging, monitoring, debugging and testing
· Implementations experience of micro-service integration, packaging, build automation and deployment.
· Object Oriented analysis and design using common design patterns.
Basic Qualifications :
- Bachelor's degree or equivalent combination of education and experience
- Bachelor's degree in software engineering, information systems, computer science, or related field preferred
- 4 or More Years of technical experience in product design and support
- Hands-on experience in the following areas: React Native, Android, iOS, HTML5, JavaScript, Single Sign On, SAML, Web Services,
- .NET, SQL Server, IIS, PowerShell, Troubleshooting, Performance Tuning,
- Mobile and PC Application Development, Cloud Computing.


