11+ Remote desktop Jobs in Chennai | Remote desktop Job openings in Chennai

A Desktop Support Engineer is responsible for providing technical support for computer hardware and software issues in an organization's desktop environment. The role involves assisting employees with troubleshooting, maintaining, and resolving issues related to their desktops, laptops, and peripherals.

Job Summary:

1. Hardware Support:

• Install, configure, and maintain desktops, laptops, and peripherals (printers, monitors, etc.).
• Perform hardware repairs and upgrades.

1. Software Support:

• Troubleshoot and resolve software-related issues, including OS installations, software updates, and application support.
• Ensure proper functioning of office productivity software (MS Office, etc.) and enterprise applications.

1. Network Support:

• Provide assistance in connecting workstations to the company network and resolving connectivity issues.
• Troubleshoot network-related issues on desktops and laptops.

1. User Support:

• Assist employees with troubleshooting technical problems, including login issues, system crashes, and application errors.
• Offer guidance on proper system usage and IT best practices.

1. System Maintenance:

• Regularly update and patch desktop systems to ensure security and functionality.
• Backup important files and data as per company policy.

1. Documentation:

• Maintain logs of issues, solutions, and configurations for future reference.
• Document common problems and resolutions for knowledge-sharing purposes.

1. Customer Service:

• Provide excellent customer service and maintain a professional demeanor when dealing with users' technical issues.

Key Skills:

• Technical Knowledge: Proficient in desktop operating systems (Windows, Mac OS, Linux) and office software.
• Problem-Solving: Ability to diagnose and resolve technical issues efficiently.
• Communication: Strong verbal and written communication skills to interact with end-users.
• Networking Basics: Understanding of network configurations and troubleshooting.
• Time Management: Capable of handling multiple requests and prioritizing tasks.

•  Work experience as a Java Developer.
•  Experience designing, building and testing Java EE applications.
•  In-depth knowledge of popular Java frameworks like JSF and Spring MVC.
•  Very good understanding of design patterns Hands on experience on ORM framework
•  Design and develop reusable libraries and APIs.
•  Experience with Object-Oriented Design (OOD).
•  Experience on handling exceptions Experience on handling transaction
•  Excellent knowledge of Relational Databases, SQL and ORM technologies ( JPA2, Hibernate)

The key skills and expertise needed are:

1. eCommerce/Retail experience can be optional but needs to have experience with any high volume customer facing web/mobile site

2. Web Development, Front End Development, AND In the browser performance profiling

3. Java, Spring Boot, React, Node, Redux, Webpack, Microservices, AND experience with AWS technologies to make the overall application stack more resilient

4. Performance Profiling of web/mobile experiences and experience with working in CICD environment

5. Experience working with Web based and mobile ecommerce sites or similar public facing websites with high customer volume

6. Needs to be able to work at the code level doing performance profile to evaluate how the website and associated digital platform is built to find performance improvement opportunities

• 4+ yrs of experience having strong fundamentals on Windchill Customization & Configurations, Reporting Framework Customization, Workflow Customization , Customer handling
• Strong Customization background around Form Processors, Validator, data utilities, Form Controllers etc.
• Strong Programming skills in Java/J2EE technologies – JavaScript, GWT, JQuerry, XMLs, JSPs, SQL etc.
• Deep Knowledge in Windchill architecture

• Experience in atleast one full lifecycle PLM implementation with Windchill.
• Should have strong coding skills in Windchill development and Customization, ThingWorx Navigate Development (Mandatory), Thing Worx Architecture Configurations Mashup creation, ThingWorx and Windchill Upgrade

• Should have Build and Configuration management (Mandatory) - HPQC \JIRA\Azure\SVN\GITHUB \ Ant
• Knowledge & Experience in Build and Release process
• Having worked on custom upgrade will be a plus.
• Understanding of application s development environment, Database, data management and infrastructure capabilities and constraints. Understanding of Database administration, Database design and performance Tuning
• Follow Quality processes for tasks with appropriate reviews. Participate in sharing knowledge within the team.

• Implement best practices for the engineering team across code hygiene, overall architecture design, testing, and deployment activities
• Drive technical decisions for building data pipelines, data lakes, and analyst access.
• Act as a leader within the engineering team, providing support and mentorship for teammates across functions
• Bachelor’s Degree in Computer Science or equivalent job experience
• Experienced developer in large data environments
• Experience using Git productively in a team environment
• Experience with Docker
• Experience with Amazon Web Services
• Ability to sit with business or technical SMEs to listen, learn and propose technical solutions to business problems

·       Experience using and adapting to new technologies

·       Take and understand business requirements and goals

·       Work collaboratively with project managers and stakeholders to make sure that all aspects of the project are delivered as planned

·       Strong SQL skills with MySQL or PostgreSQL

• Experience with non-relational databases and their role in web architectures desired

 Knowledge and Experience:

• Good experience with Elixir and functional programming a plus

• Several years of python experience
• Excellent analytical and problem-solving skills
• Excellent organizational skills

Proven verbal and written cross-department and customer communication skills

The ideal candidate is a self-motivated, multi-tasker, and demonstrated team-player. You will be a lead developer responsible for the development of new software products and enhancements to existing products. You should excel in working with large-scale applications and frameworks and have outstanding communication and leadership skills. 

Responsibilities

• Writing clean, high-quality, high-performance, maintainable code
• Develop and support software including applications, database integration, interfaces, and new functionality enhancements
• Coordinate cross-functionally to insure project meets business objectives and compliance standards
• Support test and deployment of new products and features
• Participate in code reviews
• Technical Lead experience exploring other open source frameworks and technologies and integrating with project

Qualifications

• 5+ years of development experience at least two or more of the following languages (Python, Ruby, javascript and Java)
• Expertise in object oriented design and design patterns
• Experience releasing highly scalable enterprise products full lifecycle
• Experience mentoring and training others on complex technical issues
• Experience with implementing algorithms to solve complex real world problems
• Solid coding practices including good design documentation, unit testing, peer code reviews
• Excellent verbal and written communication
• A proven ability to learn and adapt to new, complex development environments with deep dive analytical skills
• Strong object-oriented programming skills, knowledge of design patterns, and an uncanny ability to design intuitive module and class-level interfaces
• Experience in algorithm design and problem solving
• Experience leading small teams of engineers
• Experience with technologies like MongoDB, DynamoDB is highly desirable
• Experience developing full stack web applications using Perl, Java, Python or PHP
• Experience in any of the top JavaScript MVC frameworks, like Backbone, Angular, Ember, Spine or Knockout
• Passion for creating efficient, scalable, highly usable web interfaces
• Candidates from  Product Start-up companies would be highly preferred.