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A Desktop Support Engineer is responsible for providing technical support for computer hardware and software issues in an organization's desktop environment. The role involves assisting employees with troubleshooting, maintaining, and resolving issues related to their desktops, laptops, and peripherals.
Job Summary:
- Hardware Support:
- Install, configure, and maintain desktops, laptops, and peripherals (printers, monitors, etc.).
- Perform hardware repairs and upgrades.
- Software Support:
- Troubleshoot and resolve software-related issues, including OS installations, software updates, and application support.
- Ensure proper functioning of office productivity software (MS Office, etc.) and enterprise applications.
- Network Support:
- Provide assistance in connecting workstations to the company network and resolving connectivity issues.
- Troubleshoot network-related issues on desktops and laptops.
- User Support:
- Assist employees with troubleshooting technical problems, including login issues, system crashes, and application errors.
- Offer guidance on proper system usage and IT best practices.
- System Maintenance:
- Regularly update and patch desktop systems to ensure security and functionality.
- Backup important files and data as per company policy.
- Documentation:
- Maintain logs of issues, solutions, and configurations for future reference.
- Document common problems and resolutions for knowledge-sharing purposes.
- Customer Service:
- Provide excellent customer service and maintain a professional demeanor when dealing with users' technical issues.
Key Skills:
- Technical Knowledge: Proficient in desktop operating systems (Windows, Mac OS, Linux) and office software.
- Problem-Solving: Ability to diagnose and resolve technical issues efficiently.
- Communication: Strong verbal and written communication skills to interact with end-users.
- Networking Basics: Understanding of network configurations and troubleshooting.
- Time Management: Capable of handling multiple requests and prioritizing tasks.
Skills & Experience Required:
· 5+ years or more of software development experience
· 4+ years or more of experience in designing and developing Web API and Micro services
· C#, .Net core, AWS, Understanding High-Level Design and Low-level Design, Unit Testing.
· Solid .Net Developer .NET Core, C# (FW 6.0 and above)
· Hands-On experience in WebAPI, cloud provider (AWS, / Azure), Restful services, high volume data processing and working experience in MSSQL/ MySQL / Postgres.
· Strong Programming and analytical Skills
· SOA and microservices knowledge
· Knowledge in software design patterns and development methodologies
· Strong Communication Skills
· Kafka and Event hub hands on experience - Nice to Have
· Have exposure to AWS Lambda, CloudWatch, SQS experience.
· Working knowledge on testing framework using NUnit / Xunit, Typescript, Object Oriented Programming.
· Designing, developing, deploying and maintaining software at scale.
· Deploying software using CI/CD tools such as Jenkins, GoCD, Azure Devops, Github actions etc.
· Deploying and maintaining software using public clouds such as AWS or Azure.
· Deep expertise on unit testing and end-to-end testing in backend end development.
· Deep expertise in converting product features into technical and delivering on time.
· Proficient understanding of code versioning tools, such as Git.
· Debugging and maintaining code Repo in GitHub.
· Must demonstrate solid knowledge of computer science fundamentals like data structures and algorithms.
· Ability to work under pressure and within time constraints
· Passion for technology and an eagerness to contribute to a team-oriented environment
· Demonstrated leadership on small to medium-scale projects impacting strategic
Job Description:
We are looking for a skilled and enthusiastic Java Developer to join our team in Chennai. The ideal candidate should have strong hands-on experience in Java development with a focus on backend frameworks such as Spring Boot and Hibernate. If you’re passionate about clean code, scalable applications, and delivering robust software solutions—this is the role for you.
Key Responsibilities:
- Design, develop, test, and maintain backend applications using Java, Spring Boot, and Hibernate.
- Write efficient, scalable, and reusable code.
- Participate in design discussions, code reviews, and deliver high-quality software.
- Collaborate with cross-functional teams to define, design, and ship new features.
- Troubleshoot, debug, and upgrade existing systems.
- Ensure best practices in software development and Agile methodologies.
Required Skills:
- Strong proficiency in Core Java (Java 8 or above).
- Hands-on experience with Spring Boot and Hibernate.
- Proficient in working with RESTful APIs and Web Services.
- Experience with SQL and relational databases (e.g., MySQL, PostgreSQL).
- Familiarity with version control tools like Git.
- Knowledge of software development lifecycle and Agile practices.
Role - Manager Programmatic
About our client :
Our Client is a digital- first global performance marketing agency& world's largest media investment company which is a part of WPP. They a global digital transformation agency with 1200 employees across 21 nations. Our team of experts support clients in programmatic, social, paid search, analytics, technology, organic search, affiliate marketing, e-commerce and across traditional channels.
Locations - Mumbai, Pune & Chennai
What your day job looks like :
- Manage a team of programmatic professionals with expertise in programmatic media
- Maintain positive client relationships, expectations, and communications
- Identify and solve client risks before they escalate to issues
- Oversee the cross-functional campaign development with internal SEO/Search/Content/Social teams as well as sister media agencies
- Build on existing level of programmatic expertise and develop a reputation for innovation and efficiency internally
- Ensure the integration of programmatic into the overall communications strategy
- Support and lead the strategic development and execution of programmatic campaigns
- Foster teamwork and create a constructive work environment
- Maintain a high level of employee commitment
- Provide team leadership that rewards creativity
- Demonstrate thought leadership for clients and the industry
- Educate clients on the importance of programmatic in the overall marketing mix
- Understand clients' business and generate new ideas to enhance client performance
- Provide effective analysis to support marketing recommendations.
What you'll bring:
- 4+ years of aligned industry experience, preferably within an agency
- Experience executing on Programmatic platforms (DV360, The Trade Desk, App Nexus (Xandr Invest), Amazon, etc.)
- Experience with analytical tools is an asset (Google Analytics, PMP Partners, Ad Servers, DMPs, etc.)
- Demonstrated strong client relationship responsibility
- Proven account management experience, including analytical and creative problem-solving skills
- Ability to interact in a professional manner and communicate with clients over calls
- Proven ability to lead successful campaigns
- Superior verbal and written skills with outstanding presentation ability
- High level of attention to detail and the ability to handle and prioritize multiple accounts
- High level of technical proficiency in Microsoft Office, specifically Excel and PowerPoint
- Come with experience of handling 6-7 direct reporters
Key Responsibilities:
1. Threat Research: Work on researching emerging cyber threats specifically. You will monitor threat actor activities, study their tactics, techniques, and procedures (TTPs), and help identify potential risks.
2. Alert Triage and Incident Analysis: Support the analysis of security alerts generated by our in-house platform. You will work alongside the team to identify critical issues and provide timely
intelligence to help mitigate threats.
3. Data Collection and OSINT: Assist in gathering and analyzing data using Open Source Intelligence (OSINT) methodologies. You will help collect relevant information to support ongoing threat investigations.
4. Report Preparation: Contribute to the preparation of threat intelligence reports for internal and external stakeholders. You will learn how to convey complex technical information in a clear and
actionable manner.
5. SOP Development: Collaborate with the team to develop and refine Standard Operating Procedures (SOPs) for systematic threat analysis. Your input will help ensure that our procedures are efficient and scalable.
6. Cross-functional Collaboration: Work closely with various teams, including product development and data acquisition, to support the integration of new intelligence sources and improve the effectiveness of our threat intelligence platform.
Key Qualifications:
Educational Background: Completed a degree in Cybersecurity, Computer Science, Information Technology, or a related field.
Basic Knowledge of Cybersecurity: A foundational understanding of cybersecurity concepts, including web application security, threat analysis, and vulnerability assessment.
Familiarity with OSINT: Basic knowledge of Open Source Intelligence (OSINT) tools and methodologies for data collection.
Technical Skills: Familiarity with scripting languages such as Python, Ruby, or GO is a plus.
Experience with automation and data analysis tools will be advantageous.
Communication Skills: Strong written and verbal communication skills, with the ability to learn how to convey technical findings effectively.
Problem-Solving and Adaptability: A proactive attitude with strong problem-solving skills. You should be comfortable learning in a fast-paced and dynamic environment.
Additional Skills:
Interest in Cybersecurity Challenges: Participation in bug bounty programs, Capture The Flag (CTF) challenges, or cybersecurity competitions is a plus.
Willingness to Learn: A keen interest in developing skills in threat intelligence, threat actor profiling, and behavioral analysis.
Location: Chennai
Ideal Candidates for this Role should have:
- Minimum 5 years experience in testing.
- The candidate should have strong experience in Rest Assured, API Testing and Java.
- Proficiency in API testing tools like Postman
- Good knowledge in automation testing using Selenium WebDriver with Java.
- The candidate should be able to write a program to retrieve/parse the Json
- Good understanding of REST API types (GET, PUT, POST, DELETE) and its working.
- Good understanding of HTTP, JSON protocol and syntax
- Good knowledge in automation testing using Selenium WebDriver with Java.
Be able to work as an individual contributor and be an Expert at writing automated scripts and be 100% hands-on
Should have automated 1000s of Test cases at various complexity levels and workflows - Design, implementation, and delivery of scalable, maintainable, configurable and robust test automation frameworks.
- Ability to analyze and translate requirements and development stories into test scripts to ensure complete test coverage.
- Should have strong knowledge of continuous integration tools like Hudson and Jenkins.
- Strong understanding of testing and automation best practices.
- Proven experience in functional, regression and cross-browser testing.
- Willingness to learn new technologies, approaches and test tools
Requirements:
- Angular and Angular JS, Able to work Architecture, Design and Development ofComplex UI Screens
- OOP fundamentals (Encapsulation, Abstraction, Inheritance, Polymorphism), MVC architecture
- UML (Class/Sequence diagrams)
- Design Patterns (Should be able to explain some common design patterns)
- Versioning (CVS, VSS, Git etc. – why is it used?, check-in/check-out, merging, how to resolve conflicts?, etc.)
- JDBC (Statement types, Obtaining connection, ResultSet, Drivers)
- Hibernate/JPA , DB (PK, FK, Normalization), SQL (Insert/Update/Delete/select queries)
- CSS (Styles, Classes)
- SDLC (What is it?, benefits, etc.)
- Robust Programming, Debugging (Common IDE features and their use)
- Analytical skills – ability to look at a problem with different perspectives: define solutions understanding the pros and cons of each
- Hands on with Continuous Integration, Maven
- Estimation, Planning and Tracking, Timely Issue Escalation and Resolutions
- Exposure to Performance tools, Jprofiler, Dynatrace etc.
We are searching for a driven, detail-oriented content creator to produce high-quality outputs for our business. The content creator will identify new ways to reach consumers.
Content Creator Responsibilities:
• Writing, reviewing, editing, and updating content for company websites, blogs, marketing materials, and similar platforms.
• Learn more about current trends, developments, and perceptions about the subject matter, and then contextualizing your findings.
• Assisting the creative team.
• Using social media to engage consumers, respond to questions or complaints, and to promote company initiatives.
• Collaborating with internal departments to establish campaign.
• Monitoring social media and company website metrics.
• Suggesting new ways to promote company offerings and to reach consumers.
• Experience creating strong, engaging content.
• Excellent research, organizational, and time management skills.
• Strong listening and communication skills.
• The capacity to work independently and collaboratively.
• Solid technical / data-mining skills and ability to work with large volumes of data; extract
and manipulate large datasets using common tools such as Python and SQL other
programming/scripting languages to translate data into business decisions/results
• Be data-driven and outcome-focused
• Must have good business judgment with demonstrated ability to think creatively and
strategically
• Must be an intuitive, organized analytical thinker, with the ability to perform detailed
analysis
• Takes personal ownership; Self-starter; Ability to drive projects with minimal guidance
and focus on high impact work
• Learns continuously; Seeks out knowledge, ideas and feedback.
• Looks for opportunities to build owns skills, knowledge and expertise.
• Experience with big data and cloud computing viz. Spark, Hadoop (MapReduce, PIG,
HIVE)
• Experience in risk and credit score domains preferred
• Comfortable with ambiguity and frequent context-switching in a fast-paced
environment
Role Description: The Java (Spring Boot) Developer would need to have at least 5+ years of experience.
Requirements & Responsibilities:
- 5+ years of experience developing web applications using J2EE.
- 5+ years of experience in Spring Boot.
- Good knowledge of MicroServices.
- Experience working with tools like Git, Maven.
- Expertise developing enterprise-level web applications and RESTful APIs using MicroServices, with demonstrable production-scale experience.
- Working experience in Industry Standard protocols related API Security including OAuth is a must.
- Demonstrate strong design and programming skills using JSON, Web Services, XML, XSLT, PL/SQL in Unix and Windows environments.
- Strong background working with Linux/UNIX environments.
- Strong Shell scripting experience.
- Working knowledge with Oracle, DB2 or Mongo DB databases.
- Passion to stay on top of the latest happenings in the tech world and an attitude to discuss and bring those into play.
- Strong agile/scrum development experience
- Strong collaboration and communication skills within distributed project team
- Excellent written and verbal communication skills





