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A Desktop Support Engineer is responsible for providing technical support for computer hardware and software issues in an organization's desktop environment. The role involves assisting employees with troubleshooting, maintaining, and resolving issues related to their desktops, laptops, and peripherals.
Job Summary:
- Hardware Support:
- Install, configure, and maintain desktops, laptops, and peripherals (printers, monitors, etc.).
- Perform hardware repairs and upgrades.
- Software Support:
- Troubleshoot and resolve software-related issues, including OS installations, software updates, and application support.
- Ensure proper functioning of office productivity software (MS Office, etc.) and enterprise applications.
- Network Support:
- Provide assistance in connecting workstations to the company network and resolving connectivity issues.
- Troubleshoot network-related issues on desktops and laptops.
- User Support:
- Assist employees with troubleshooting technical problems, including login issues, system crashes, and application errors.
- Offer guidance on proper system usage and IT best practices.
- System Maintenance:
- Regularly update and patch desktop systems to ensure security and functionality.
- Backup important files and data as per company policy.
- Documentation:
- Maintain logs of issues, solutions, and configurations for future reference.
- Document common problems and resolutions for knowledge-sharing purposes.
- Customer Service:
- Provide excellent customer service and maintain a professional demeanor when dealing with users' technical issues.
Key Skills:
- Technical Knowledge: Proficient in desktop operating systems (Windows, Mac OS, Linux) and office software.
- Problem-Solving: Ability to diagnose and resolve technical issues efficiently.
- Communication: Strong verbal and written communication skills to interact with end-users.
- Networking Basics: Understanding of network configurations and troubleshooting.
- Time Management: Capable of handling multiple requests and prioritizing tasks.
Location: Chennai
Experience: 0–2 Years
Employment Type: Full-Time
Role Overview
We are looking for a motivated and detail-oriented Junior Sales Analyst to support our sales team in improving lead conversion and revenue growth. This role is ideal for freshers or early-career professionals who are interested in data analysis, sales operations, and business growth in the IT services (MSP/MSSP/GRC) domain.
Key Responsibilities
Sales Data & Reporting
- Assist in collecting and analyzing sales data from CRM and email interactions
- Prepare weekly reports on leads, follow-ups, and potential deals
- Track basic metrics such as lead status, response rates, and conversions
Lead Tracking & Follow-ups
- Monitor incoming leads and email conversations (Outlook-based)
- Identify interested prospects based on responses and engagement
- Support the sales team with follow-up reminders and tracking
Sales Support & Insights
- Help identify patterns in customer interest and inquiries
- Provide simple insights to improve email outreach and proposal effectiveness
- Assist in maintaining and updating sales pipeline data
Process & Automation Support
- Support basic report automation using Excel, Power Automate (training can be provided)
- Ensure data accuracy and consistency in CRM and reports
Collaboration
- Work closely with Sales and Marketing teams
- Assist in preparing simple dashboards or summaries for management
Required Skills & Qualifications
Basic Skills
- Strong knowledge of Excel (filters, basic formulas, reports)
- Good communication skills (written & verbal)
- Basic understanding of business/sales concepts
Analytical Ability
- Ability to interpret data and identify simple trends
- Attention to detail and willingness to learn
Soft Skills
- Proactive mindset and eagerness to grow
- Organized and able to manage multiple tasks
- Team player with good coordination skills
Preferred (Nice to Have)
- Exposure to CRM tools (Zoho, HubSpot, Dynamics, etc.)
- Basic knowledge of IT services / MSP / cybersecurity domain
- Familiarity with Power BI or reporting tools
Key Performance Indicators (KPIs)
- Accuracy and timeliness of weekly sales reports
- Number of qualified leads identified
- Improvement in follow-up efficiency
- Contribution to pipeline visibility and tracking
Delivers smart solutions for businesses, consulting, and sta
Javascript
Java
Spring BootRoles & Responsibilities :
- 1-2 years of hands-on experience in backend development with Java & Spring Boot.
- Build scalable and modular microservices for business-critical applications.
- Implement RESTful APIs and ensure high performance and responsiveness.
- Proficient with SQL databases (MySQL etc) Troubleshoot production issues and improve system reliability and scalability.
Role: Mainframe Developer
Skill Set: Mainframe, COBOL, JCL, DB2
Years of exp: 5 to 12 yrs
Location: Pune , Chennai
Mode of work: WFO
Job Description:
A mid-senior level Mainframe lead with 4 to 8 years of hands on experienced on COBOL Programming, JCL and DB2 Coding and processing, to deliver a critical project for one of our biggest clients in banking domain. The Individual should be passionate about technology, experienced in developing and managing cutting edge technology applications.
Technical Skills:
- An excellent techie with strong hands-on experience in COBOL, JCL and DB2 knowledge.
- Preferably, good exposure to Mainframe to distributed migration project.
- A master of DB2
- Should have good analytical and development skill on Cobol programming and JCL
- Capable of analyzing requirements and develop software as per project defined software process
- Develop and peer review of LLD (Initiate/ participate in peer reviews)
- Should have good writing and verbal communication skills
Amazon Web Services (AWS)Experience:8+ Years
AWS Certification must.
Location:Pan india
Job Title: Sales Development Manager - Corporate Gifting
Position Overview:
As a Sales Development Manager in the Corporate Gifting industry, you will be responsible for driving revenue growth through the development and execution of strategic sales initiatives. The ideal candidate will have a strong background in sales, a proven track record in the corporate gifting sector, and the ability to lead and motivate a sales team.
Key Responsibilities:
Sales Strategy and Planning:
· Develop and implement a comprehensive sales strategy to achieve revenue targets and market share growth.
· Analyze market trends, competitor activity, and customer behavior to identify new business opportunities.
· Collaborate with the leadership team to set sales goals and objectives.
Team Leadership:
· Lead and inspire a high-performing sales team.
· Provide coaching, training, and mentorship to team members to enhance their sales skills and product knowledge.
· Set clear performance expectations and regularly assess team performance against targets.
Corporate Gifting Expertise:
· Leverage your expertise in the corporate gifting field to understand client needs and propose innovative gifting solutions.
· Stay informed about industry trends, emerging technologies, and best practices in corporate gifting.
Client Relationship Management:
· Cultivate and maintain strong relationships with key clients and prospects.
· Collaborate with the marketing team to develop and execute effective client engagement strategies.
Sales Process Optimization:
· Streamline and optimize the sales process to improve efficiency and effectiveness.
· Implement and manage CRM tools to track and analyze sales performance metrics.
Collaboration:
· Work closely with cross-functional teams, including marketing, operations, and customer service, to ensure seamless execution of sales initiatives.
· Collaborate with product development teams to align offerings with market demand.
Qualifications:
· Bachelor's degree in Business, Marketing, or a related field.
· Proven experience in sales, with a focus on corporate gifting.
· Demonstrated success in leading and managing high-performing sales teams.
· Strong understanding of the corporate gifting market and industry trends.
· Excellent communication, negotiation, and interpersonal skills.
· Ability to think strategically and execute tactically.
· Proficiency in CRM tools and sales analytics.
ROLE MISSION (WHY THE POSITION EXISTS)
Responsible for managing the MD’s calendar, prepares any notes for the meetings, fixes appointments with visitors, internal staff, etc.
Prioritizes and follows up on concerns addressed to the MD, including those marked sensitive or confidential nature. Follows course of action as recommended by MD.
Drafting acknowledgement letters, personal correspondence, and other tasks that facilitate the MDs ability to perform his/her duties
Making transport and travel arrangements and preparing expense reports for the MD
Coordinates internally with internal departments and acts as a point of contact between internal and external employees, vendors, external clients and guests
Arranging minutes of meetings, conferences, Board meetings
Filing all important documents, correspondence for the MD’s office
Responsible for regular monthly reports as required by the Management
Coordinates with external organizations, as required
AREAS OF RESPONSIBILITY
Administrative Responsibilities:
- Responsible for calendar management, scheduling appointments and meetings
- Making transport and travel arrangements for the MD
- Be the point of contact to answers queries and providing
information related to the MD’s office
- Develop presentations as required by the MD
- Handles all correspondence for the MD’s office and prepare
responses and filing all important documents
- Manage information flow in a timely and accurate manner
- Delegating tasks assigned by MD to staff and follow up of status of all tasks assigned
- Collating MIS from all departments on a timely basis
- Handle confidential information in a sensitive manner
JOB SPECIFICATIONS
Education:
Bachelor of Commerce / Arts
MBA (Optional)
Job Related Experience:
6-8 years of work experience in administration with minimum 3 experience as a Executive Assistant to a Management role
Excellent computer proficiency required
Business Understanding:
Hospital Management
Others:
Excellent English Communication (Written and Verbal)
Excellent Presentation Skills
We have requirement of Team Lead(ASM) in reputed firm
Location: Pan India,(Any location consider)
Exp: 4-12+yrs
Should have Leadership quality
Can manage 10 - 15 + team members on Field
Team management
Proper feedback to seniors regularly.
• Conversion of leads received through various marketing channels
• Preparing short-term and long-term sales plan to achieve pre-assigned targets
• Consistently achieve revenue targets in line with team/organizational objectives
• Proactively identifying cross-selling/up-selling opportunities with the existing customers
• Identifying references through the existing customer base to increase sales pipeline
• Customer Relationship Management
• Understand customer requirements and pass on insights for the product portfolio improvement based on customer interaction/feedback
• Key Account Management
• Establish relationship with the customers of the company.
• Ensure customer satisfaction
• Identify and develop sources to increase sales leads
• Maintain database of current as well as prospective customers
• Advise higher Management about the customer needs and requirements
• Prepare and provide weekly schedule of planned activities
• Help optimize existing business operations procedures to reduce costs
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