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A Desktop Support Engineer is responsible for providing technical support for computer hardware and software issues in an organization's desktop environment. The role involves assisting employees with troubleshooting, maintaining, and resolving issues related to their desktops, laptops, and peripherals.

Job Summary:

1. Hardware Support:

• Install, configure, and maintain desktops, laptops, and peripherals (printers, monitors, etc.).
• Perform hardware repairs and upgrades.

1. Software Support:

• Troubleshoot and resolve software-related issues, including OS installations, software updates, and application support.
• Ensure proper functioning of office productivity software (MS Office, etc.) and enterprise applications.

1. Network Support:

• Provide assistance in connecting workstations to the company network and resolving connectivity issues.
• Troubleshoot network-related issues on desktops and laptops.

1. User Support:

• Assist employees with troubleshooting technical problems, including login issues, system crashes, and application errors.
• Offer guidance on proper system usage and IT best practices.

1. System Maintenance:

• Regularly update and patch desktop systems to ensure security and functionality.
• Backup important files and data as per company policy.

1. Documentation:

• Maintain logs of issues, solutions, and configurations for future reference.
• Document common problems and resolutions for knowledge-sharing purposes.

1. Customer Service:

• Provide excellent customer service and maintain a professional demeanor when dealing with users' technical issues.

Key Skills:

• Technical Knowledge: Proficient in desktop operating systems (Windows, Mac OS, Linux) and office software.
• Problem-Solving: Ability to diagnose and resolve technical issues efficiently.
• Communication: Strong verbal and written communication skills to interact with end-users.
• Networking Basics: Understanding of network configurations and troubleshooting.
• Time Management: Capable of handling multiple requests and prioritizing tasks.

Skills Required:

• 4+ years' experience in application development in the following
• Mandatory:        C# ASP.NET, MVC, REST API, T SQL, oops, Client facing skills
• Preferred:         ASP.Net Core, JavaScript or Angular, Azure, VB.NET, WWF, Microservices

Job Description:

• Mandatory:        Extensive hands-on experience in developing web applications using C# ASP.NET and MVC
• Mandatory:       TSQL ability to develop and analyze existing complex flows within Stored Procedures
• Mandatory:        Utilizing REST APIs for development of background processes with an emphasis on security (OIDC/OAUTH) and performance
• Mandatory:        Extensive understanding of Object-Oriented Design and Programming.
• Mandatory:        Ability to talk to international clients and also capable of explaining about the product features as well as support issues (client checks this ability by asking them to explain about their current projects)
• Preferred:           Angular (not AngularJS) or / and JavaScript
• Preferred:           Azure based DevOps and source check into Git and maintaining version control
• Preferred:           Windows Workflow Foundation (workflow activities and business process automation) => tool utilizes VB.Net syntax
• Preferred:           Azure function apps for serverless workloads
• Preferred:           Experience implementing integrations (utilizing SOAP, SFTP, XML, etc.)
• Preferred:           Experience with microservice architectures

Location: Pune (Training) | Work Locations: Chennai, Bengaluru, Delhi, Gurugram, Mumbai

About Rhythmflows:

RhythmFlows Solutions Pvt. Ltd. is a fast-growing IT solutions company based in Pune, offering innovative digital and technology products that help businesses enhance efficiency, security, and performance.

Role Overview:

We are looking for energetic and passionate fresh graduates to join our Solution Sales team. The role offers a 6-month internship with structured learning, followed by a Pre-Placement Offer (PPO) based on performance.

The first 1 month will involve in-office training at Rhythmflows’s Pune Office, after which candidates will be deployed on-site location.

Key Responsibilities:

- Learn and understand Rhythmflows’s IT solutions, services, and value propositions.

- Assist in identifying and developing new business opportunities.

- Support sales presentations, proposals, and client interactions.

- Conduct market and competitor analysis to identify prospects.

- Maintain customer relationships and ensure timely follow-ups.

- Collaborate with technical and delivery teams for solution alignment.

Eligibility Criteria:

- Education: B.E/B.Tech graduates (preferred disciplines: IT, Computer Science, Electronics, or related).

- B.E/B.Tech with MBA (Marketing/IT/Operations) candidates will be preferred.

- Strong communication, presentation, and interpersonal skills.

- Passion for technology and interest in client-facing roles.

- Willingness to travel and relocate to assigned cities.

Internship Details:

- Duration: 6 Months

- Stipend: Paid Internship

- Training Location: Pune (1 month)

- Work Locations: Chennai, Bengaluru, Delhi, Gurugram, Mumbai

- Post-Internship: PPO based on performance evaluation during Internship

Propel, a leading technology solutions provider, is seeking a dedicated and talented Business Development Executive to join our team. This role primarily focuses on establishing connections with potential clients based in the United States. As a Business Development Executive, you will play a crucial role in driving business growth by effectively communicating with leads, showcasing our offerings, and nurturing client relationships. 

Responsibilities: 

1. Outbound Calling: Initiate conversations with potential clients, engaging them in a professional and persuasive manner. 
2. Lead Follow-up: Follow up on leads generated through various channels, including website inquiries, email campaigns, and marketing events. 
3. Product Presentation: Present the company's products and services to potential clients, highlighting the unique value propositions and addressing their specific needs. 
4. Relationship Building: Nurture client relationships by actively listening to their requirements, providing relevant information, and building trust in our solutions. 
5. CRM Management: Maintain accurate and up-to-date records of client interactions, lead status, and follow-up activities in the CRM system. 
6. Collaboration: Collaborate effectively with the team to ensure a seamless handover of qualified leads and align strategies for maximizing conversions. 
7. Feedback and Reporting: Provide timely feedback to the team on lead quality, campaign effectiveness, and areas for improvement. 
8. Targets and Performance: Meet or exceed weekly and monthly targets for lead conversion, call volumes, and other key performance indicators. 
9. Industry Knowledge: Stay updated with industry trends, competitive offerings, and product knowledge to effectively address client queries and concerns. 
10. Professional Conduct: Uphold the company's reputation by adhering to professional standards, ethical practices, and maintaining confidentiality of client information. 

Requirements: 

1. Experience: Minimum 2 years of proven work experience as a Business Development Executive or in a similar role in sales department, demonstrating a track record of meeting or exceeding targets. Experience in the technology industry will be an added advantage. 
2. Communication Skills: Excellent written and oral communication skills in English, with the ability to articulate ideas clearly and confidently. 
3. Cultural Adaptability: Familiarity with US business culture and the ability to adapt communication style and accent to resonate with US clients. 
4. Persuasion and Negotiation: Strong persuasion and negotiation skills to effectively convert leads into clients and overcome objections. 
5. Time Management: Ability to work independently, prioritize tasks, and manage time efficiently in a high-volume, fast-paced environment. 
6. CRM Proficiency: Proficiency in using CRM software and other relevant tools to manage leads, track interactions, and generate reports. 
7. Shift Flexibility: Flexibility to work during Eastern Standard Time (EST) to accommodate US client requirements and collaborate with the team effectively. 
8. Motivated and Target-Driven: Positive attitude, self-motivated, and target-driven mindset with a passion for achieving and exceeding goals. 
9. Attention to Detail: Strong attention to detail and organizational skills to maintain accurate records and ensure a personalized client experience. 
10. Education: Bachelor's degree in business, marketing or a related field.

Nice to Have: 

1. US Accent Proficiency: Ability to communicate with a US accent, providing an added advantage in engaging with US-based clients. 
2. Technical Aptitude: Basic understanding of technology solutions or the ability to quickly grasp technical concepts to effectively communicate our offerings. 

1. Knowledge of Selenium Test Environment (STE) and the ability to configure it
2. Ability to customize Selenium in various integrations
3. Automation of various projects, for example, a framework
4. Communication and interaction with customers to solve their problems
5. Development of equipment automation plans and their approval

1. We are looking for candidates who have good programming skills. Strong on data structures, algorithms, understand time space complexity, able to come up with multiple solutions and then arrive at most optimized one keeping in mind customer requirements. Should also be well aware of OO concepts. If he / she has a strong background on these areas ( in any programming language), half the job is done. – 50% weightage
2. Next the candidate should have worked on JS  with good hands on experience in a few projects mainly in backend development like making api calls, handling exception, models, data transformations, controllers etc.  – 20-30% weightage
3. The last would be having some experience in any one of react.js/ node.js or even angular.js since some of these are being used in the current project. – 20-30% weightage
4. Prefer candidates with Angular (ver 8+), react (ver 16+), Node (Ver 14+) and extremely good in JavaScript, HTML & CSS
5. Experience : 4-6 years relevant