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A Desktop Support Engineer is responsible for providing technical support for computer hardware and software issues in an organization's desktop environment. The role involves assisting employees with troubleshooting, maintaining, and resolving issues related to their desktops, laptops, and peripherals.
Job Summary:
- Hardware Support:
- Install, configure, and maintain desktops, laptops, and peripherals (printers, monitors, etc.).
- Perform hardware repairs and upgrades.
- Software Support:
- Troubleshoot and resolve software-related issues, including OS installations, software updates, and application support.
- Ensure proper functioning of office productivity software (MS Office, etc.) and enterprise applications.
- Network Support:
- Provide assistance in connecting workstations to the company network and resolving connectivity issues.
- Troubleshoot network-related issues on desktops and laptops.
- User Support:
- Assist employees with troubleshooting technical problems, including login issues, system crashes, and application errors.
- Offer guidance on proper system usage and IT best practices.
- System Maintenance:
- Regularly update and patch desktop systems to ensure security and functionality.
- Backup important files and data as per company policy.
- Documentation:
- Maintain logs of issues, solutions, and configurations for future reference.
- Document common problems and resolutions for knowledge-sharing purposes.
- Customer Service:
- Provide excellent customer service and maintain a professional demeanor when dealing with users' technical issues.
Key Skills:
- Technical Knowledge: Proficient in desktop operating systems (Windows, Mac OS, Linux) and office software.
- Problem-Solving: Ability to diagnose and resolve technical issues efficiently.
- Communication: Strong verbal and written communication skills to interact with end-users.
- Networking Basics: Understanding of network configurations and troubleshooting.
- Time Management: Capable of handling multiple requests and prioritizing tasks.
REQUIRED SKILLS:
Project Management, Data Analysis, SQL queries, Client Engagement
MANDATORY CRITERIA:
- Should have at least 1 to 3 years of project/program management experience in Financial Services / Banking / NBFC / Fintech companies only.
- Hands-on proficiency in data analysis and SQL querying, with ability to work on large datasets
- Ability to lead end-to-end implementation projects and manage cross-functional teams effectively.
- Experience in process analysis, optimization, and mapping for operational efficiency.
- Strong client-facing communication and stakeholder management capabilities.
- Good expertise in financial operations processes and workflows with proven implementation experience.
DESCRIPTION:
About the company:
The company is a leading provider of financial operation solutions, dedicated to helping organizations streamline their financial processes and achieve operational excellence. Our innovative platform empowers clients to automate complex operations, ensuring accuracy and efficiency in their financial operations.
POSITION OVERVIEW:
We are seeking a dynamic and experienced Technical Program Manager to join our team. The successful candidate will be responsible for managing the implementation of company’s solutions at existing and new clients. This role requires a deep understanding of financial operation processes, exceptional problem-solving skills, and the ability to analyze large volumes of data. The Technical Program manager will drive process excellence and ensure outstanding customer satisfaction throughout the implementation lifecycle and beyond.
KEY RESPONSIBILITIES:
- Client Engagement: Serve as the primary point of contact for assigned clients, understanding their unique operation processes and requirements. Build and maintain strong relationships to facilitate successful implementations.
- Project Management: Lead the end-to-end implementation of company's solutions, ensuring projects are delivered on time, within scope, and within budget. Coordinate with cross-functional teams to align resources and objectives.
- Process Analysis and Improvement: Evaluate clients' existing operation workflows, identify inefficiencies, and recommend optimized processes leveraging company’s platform. Utilize process mapping and data analysis to drive continuous improvement.
- Data Analysis: Analyze substantial datasets to ensure accurate configuration and integration of company's solutions. Employ statistical tools and SQL-based queries to interpret data and provide actionable insights.
- Problem Solving: Break down complex problems into manageable components, developing effective solutions in collaboration with clients and internal teams.
- Process Excellence: Advocate for and implement best practices in process management, utilizing methodologies such as Lean Six Sigma to enhance operational efficiency.
- Customer Excellence: Ensure a superior customer experience by proactively addressing client needs, providing training and support, and promptly resolving any issues that arise.
QUALIFICATIONS:
- 1 to 3 years of experience in project management, preferably in financial services, software implementation, consulting or analytics.
- Strong analytical skills with experience in data analysis, SQL querying, and handling large datasets.
- Excellent communication and interpersonal skills, with the ability to manage client relationships effectively.
- Demonstrated ability to lead cross-functional teams and manage multiple projects concurrently.
- Proven expertise in financial operation processes and related software solutions is a plus
- Proficiency in developing business intelligence solutions or with low-code tools is a plus
WHY JOIN US?
- Opportunity to work with a cutting-edge financial technology company.
- Collaborative and innovative work environment.
- Competitive compensation and benefits package.
- Professional development and growth opportunities.
Full time
Kochi/Trivandrum/Bangalore
Mandate skills-Data Engineer, spark, kafka, AWS/GCP/Azure, ETL, SQL, Databricks(medallian architecture), Data modeling(Kimball methodology).
Mini 8 years experience
Key Responsibilities:
Silver/Gold Layer Development
- Translate raw data from sources (Zuora, Commerce Tools, APIs, legacy
databases) into curated Silver and Gold tables.
- Apply business logic, standardization, and data quality checks.
- Partner with analysts and business stakeholders to validate metric definitions.
Replatforming Support
- Audit existing pipelines for dependencies on legacy data structures.
- Update models and jobs to consume data from new transactional systems.
- Ensure lineage tracking and compatibility with downstream reporting and
analytics.
Collaboration & Documentation
- Work closely with engineers, analysts, and business partners to document
requirements, transformations, and validations.
- Contribute to metadata tagging and data cataloging (Unity Catalog).
- Deliver detailed documentation including data dictionaries, constraints (PK, FK),
and pipeline logic.
Must-Have Qualifications:
- Strong data modeling skills (Kimball methodology) with hands-on Databricks experience.
- Proficiency in SQL and Python
- Expertise with Databricks features such as workflows, DLTs, Delta tables, and Unity
Catalog.
- Familiarity with Medallion Architecture (Bronze/Silver/Gold layers).
- Experience with version control systems (GitHub).
- Solid understanding of data governance, data quality frameworks, and observability
practices.
- Ability to work effectively across analytics, product, and engineering teams.
Preferred Qualifications:
- Experience with replatforming large transactional systems.
- Exposure to subscription and commerce data domains.
We Are Hiring – Area Sales Manager
Company: KGISL – Million Genius Coders (MGC)
Sector: B2B
Locations: Palakkad, Thrissur, Kochi, Trivandrum
KGISL – Million Genius Coders (MGC) is expanding its presence and invites applications for the role of Area Sales Manager. The ideal candidate will be responsible for driving business growth, building strong client relationships, and achieving sales objectives within the assigned territory.
Interested Candidates Can DM or fill the google form : https://docs.google.com/forms/d/1J6WfOUmv9_u9dZAqmQvPndF7pLtqDDD2rP0nC7oCR1U/viewform
We are seeking a skilled Cloud Data Engineer who has experience with cloud data platforms like AWS or Azure and especially Snowflake and dbt to join our dynamic team. As a consultant, you will be responsible for developing new data platforms and create the data processes. You will collaborate with cross-functional teams to design, develop, and deploy high-quality frontend solutions.
Responsibilities:
Customer consulting: You develop data-driven products in the Snowflake Cloud and connect data & analytics with specialist departments. You develop ELT processes using dbt (data build tool)
Specifying requirements: You develop concrete requirements for future-proof cloud data architectures.
Develop data routes: You design scalable and powerful data management processes.
Analyze data: You derive sound findings from data sets and present them in an understandable way.
Requirements:
Requirements management and project experience: You successfully implement cloud-based data & analytics projects.
Data architectures: You are proficient in DWH/data lake concepts and modeling with Data Vault 2.0.
Cloud expertise: You have extensive knowledge of Snowflake, dbt and other cloud technologies (e.g. MS Azure, AWS, GCP).
SQL know-how: You have a sound and solid knowledge of SQL.
Data management: You are familiar with topics such as master data management and data quality.
Bachelor's degree in computer science, or a related field.
Strong communication and collaboration abilities to work effectively in a team environment.
Skills & Requirements
Cloud Data Engineering, AWS, Azure, Snowflake, dbt, ELT processes, Data-driven consulting, Cloud data architectures, Scalable data management, Data analysis, Requirements management, Data warehousing, Data lake, Data Vault 2.0, SQL, Master data management, Data quality, GCP, Strong communication, Collaboration.
- About Team Sequoia
An Engineer’s Life @ SequoiaAT
As an Engineer, SequoiaAT will be a dream job for you. You will have opportunity to work on technologies and product before they hit the market and get popular. If working on a gadget you may get to own one of them as an early tester. Working with us we have a be your own boss culture so you will have plenty of opportunities to interact directly with our customers and their customer. Our goals just do not end there, we want to work with you on your personal development goals and ensure that you meet them.
Is it right job for you
If you are passionate and through about what you have been doing and willing to learn daily, then you will fit in very well. You should also have the ability to freely and clearly communicate your ideas or thoughts to succeed at SequoiaAT
What Technology Skills is required for this ?
Experience in design and development of frontend application using ReactJS framework.
Expertise in designing responsive UI screens using HTML, CSS, bootstrap framework and JavaScript.
Being up to date on the latest practices is a must, e.g., HTML5, CSS3, and ECMAScript 6 (minimum).
Knowledge in identifying & integrating the right frontend libraries for the various UI components that needs to be designed.
Expertise in back-end REST API development using Python.
Knowledge of working on frameworks like Django would be good.
Good practical knowledge in design and management of database structures.
Experience in MySQL / PostgresQL databases is a must.
Basic knowledge in non-relational databases like NoSQL / MongoDB / DyanamoDB etc. would be added advantage.
Cloud Server management and deployment of the developed application in cloud environment like AWS / Google Cloud / Microsoft Azure is desirable.
Preferably AWSExperience in test driven development would be given more preference.
Should have the flare for writing clean and well documented code.
Knowledge of repository maintenance using SVN / Git. Ability / Willingness to work in Agile environment.
Responsibilities Design and implementation of the overall web architecture “Pixel-perfect” implementation of the approved user interface.
Design and deployment of appropriate database structure.
Ensuring the entire stack is designed and built for speed and scalability.
Design and construction of REST API Integrating the front-end UI with the constructed API.
Design and implementation of continuous integration and deployment.
Requirements:
- Bachelor’s degree in computer science, computer engineering or similar.
- Previous work experience as an AngularJS developer.
- Proficient in CSS, HTML, and writing cross-browser compatible code.
- Experience using JavaScript building tools like Gulp or Grunt.
- Knowledge of JavaScript MV-VM/MVC frameworks including AngluarJS.
- Technical lead skills. Can handle a team or independent technical delivery
- Proven experience implementing front-end and back-end JavaScript applications.
- Excellent communication skills.
- Critical thinker and good problem-solver.
Work Location: TVM/Kochi/Bangalore
Experience: 6-10years
- At least 5 years of experience in SailPoint IdentityIQ architecture, design, development, configuration, testing, integration, and deployment.
- Must have experience in application onboarding, provisioning, workflow customization, access review etc.
- SailPoint connector development experience with both out-of-the-box and custom connectors.
- Sound experience in developing applications using Java, JEE components.
- At least 3+ year of experience with Java, BeanShell/JavaScript, JSP/Servlets, SQL, Powershell, and XML.
- Experience in any other IDM suite (OIM, IBM, Sun, CA, Novell) is an added advantage
About Hamleys:
Hamleys is not just a Toy Store but an entire Toy experience. Currently there are more 125 stores in India and we are present in more than 20 countries. 365 days of play is the brand philosophy of Hamleys. At Hamleys we believe in giving our customers an Instore experience that helps him build memories for lifetime.
Job Title: Fun Consultant
Grade: A1
Role:
- Warmly welcome and approach each customer – customer’s inclination to shop starts right from the first step & eye contact.
- Believes and lives the attitude of “Sheer customer delight” – go beyond
- To efficiently adhere to all “company procedures and policies.”
- To work with the team to achieve award winning “customer service.”
Key Responsibilities:
- Contribute to achieve store KPIs.
- Utilize the knowledge of trends and guide each customer on “what suits better” – in line with the customer needs, individuality and product range.
- Believes and lives the attitude of “Sheer customer delight” – go beyond
Desired Skills & Abilities
- Superior understanding of Indian retailing and global trends.
- Good communication and interpersonal skills - understand customer needs
- Good at relationship building - conversion to sales
- Ability to follow brand and store guidelines
- Good operations experience – receiving stock, inventory keeping, cash handling etc.
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Location: Cochin-Chittethukara
Exp: 3 to 7 yrs Skills: Dot Net, C#, MVC Web API, WCF, Webservices



