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A Desktop Support Engineer is responsible for providing technical support for computer hardware and software issues in an organization's desktop environment. The role involves assisting employees with troubleshooting, maintaining, and resolving issues related to their desktops, laptops, and peripherals.
Job Summary:
- Hardware Support:
- Install, configure, and maintain desktops, laptops, and peripherals (printers, monitors, etc.).
- Perform hardware repairs and upgrades.
- Software Support:
- Troubleshoot and resolve software-related issues, including OS installations, software updates, and application support.
- Ensure proper functioning of office productivity software (MS Office, etc.) and enterprise applications.
- Network Support:
- Provide assistance in connecting workstations to the company network and resolving connectivity issues.
- Troubleshoot network-related issues on desktops and laptops.
- User Support:
- Assist employees with troubleshooting technical problems, including login issues, system crashes, and application errors.
- Offer guidance on proper system usage and IT best practices.
- System Maintenance:
- Regularly update and patch desktop systems to ensure security and functionality.
- Backup important files and data as per company policy.
- Documentation:
- Maintain logs of issues, solutions, and configurations for future reference.
- Document common problems and resolutions for knowledge-sharing purposes.
- Customer Service:
- Provide excellent customer service and maintain a professional demeanor when dealing with users' technical issues.
Key Skills:
- Technical Knowledge: Proficient in desktop operating systems (Windows, Mac OS, Linux) and office software.
- Problem-Solving: Ability to diagnose and resolve technical issues efficiently.
- Communication: Strong verbal and written communication skills to interact with end-users.
- Networking Basics: Understanding of network configurations and troubleshooting.
- Time Management: Capable of handling multiple requests and prioritizing tasks.
JD for Sales and Marketing:
• Build and maintain strong relationships with architects, consultants, contractors, and developers.
• Prepare and deliver technical presentations
• Conduct market research to identify trends, competitor activities, and emerging technologies.
• Represent the company at trade shows, exhibitions, and industry networking events.
• Skills & Competencies
• Strong knowledge of facade systems, materials (glass, aluminum, stone, composites), and Building material.
• Excellent communication, presentation skills.
• MBA in marketing
• For Fresher training will be given .
Required Skills:
- Identify and bid on relevant custom development projects on Upwork
- Analyze client requirements and prepare tailored proposals
- Communicate with prospects, clarify scope, and build trust
- Work closely with technical team for estimations & solutions
- Negotiate pricing and close qualified deals
- Focus on projects like:
- Custom ERP
- Custom CRM
- SaaS platforms
- Marketplace applications
- Mobile App Development
- Web Application Development
- Maintain lead pipeline, follow-ups, and reporting
- Ensure smooth project handover after closure
Required Skills & Expertise:
- Minimum 3+ years of Upwork bidding experience in software development
- Proven track record of closing Web& Mobile Applications, ERP / CRM / Marketplace / SaaS deals
- Strong understanding of custom development (not CMS / website design)
- Good understanding of technologies (not mandatory to code):
- JavaScript
- React
- Node.js
- PHP / Laravel
- Android / iOS
- Flutter
- React Native
- Excellent English communication (written & verbal)
- Strong proposal writing, presentation & negotiation skills
- Ability to understand business problems and map to technical solutions
- Target-driven and self-motivated
Job Functions / Responsibilities:
- Collaborate with product managers, designers, and other developers to define and implement new features for our iOS mobile applications.
- Write clean, maintainable, and efficient code using React Native and JavaScript, ensuring the best possible performance and user experience.
- Troubleshoot and debug issues in the application to maintain its stability and reliability.
- Optimize mobile applications for performance and responsiveness.
- Stay updated with the latest industry trends and technologies to improve the mobile application continuously.
- Participate in code reviews to maintain code quality and provide constructive feedback to team members.
- Work closely with QA teams to ensure rigorous testing of the application.
- Provide technical guidance and mentorship to junior developers when necessary.
Skills:
· 4-6 years of professional experience in mobile application development.
· Strong proficiency in React Native and JavaScript.
· Extensive experience with iOS development, including Swift and Objective-C.
· Knowledge of native iOS libraries and frameworks. Experience with third-party libraries and APIs.
· Familiarity with RESTful APIs and integration.
· Solid understanding of mobile app design principles and user interface guidelines.
· You can work independently on solving complex problems and troubleshooting cryptic
bugs
· Fluent in both spoken and written English
· You're a team player and pragmatic programmer.
· Proven ability to work in a fast-paced, collaborative environment.
· Strong attention to detail and a commitment to delivering high-quality code.
· Knowledge of Redux or similar state management libraries.
· You're an avid clean coder, and refactoring is part of your normal workflow.

Responsibilities
1. End to end sales (Lead generation, Follow ups, Demo Presentation, Lead Closure, Client Facing) of company products and services
2. Drive sales efforts within assigned accounts, identifying opportunities for upselling additional products or services and cross-selling complementary offerings to maximize revenue
3. This is a critical role, and the person must possess a thorough knowledge of the organizations products/ services, working across all types of industries & building a cross-industry understanding. Initially this will be an individual contributor role but can be scaled up as per the demand & growth of the business.
4. As a part of the Key Accounts Team of an assigned territory & Business, you will be charged up for the entire State.
5. You must have specialized B2B knowledge, bias towards action and strive towards getting things done.
- Ensure brand matrix productivity through effective business planning & market updates
- Ensure timely follow-up on customer feedback, communicating progress and updates to clients and demonstrating our commitment to continuously improving their experience.
Qualifications
- Bachelor's degree in Business Administration, Marketing, Computer Science, or related field; MBA preferred.
- Proven experience in key account management, sales, or business development within the software industry.
- Strong understanding of software products and services, including SaaS, PaaS, and enterprise solutions.
- Excellent interpersonal and communication skills, with the ability to build rapport and influence decision-makers at all levels.
- Strategic thinker with a proactive approach to problem-solving and a track record of driving results.
- Ability to work collaboratively in a cross-functional team environment and thrive in a fast-paced, dynamic organization.
- Proficiency in CRM software and other relevant tools for account management and sales tracking.
If you are a motivated and customer-focused professional with a passion for technology and a drive for sales success, we invite you to apply for this exciting opportunity. Join us in delivering innovative software solutions and driving growth for our key accounts.
Top of Form
We are looking for an experienced and customer-oriented Air Ticketing & Travel Package Executive to join our travel agency in Ahmedabad. The ideal candidate will have 1 to 5 years of relevant experience in air ticketing and travel package operations and be passionate about delivering seamless travel solutions to clients.
Key Responsibilities:
- Manage the complete process of air ticket booking, cancellation, and re-issuance through airline portals and GDS systems.
- Coordinate with airlines and travel portals for routine operations and issue resolution.
- Design, promote, and sell travel and holiday packages tailored to client needs.
- Handle client inquiries, create travel itineraries, prepare quotations, booking confirmations, visa assistance, and other related formalities.
- Communicate and coordinate with hotels and travel service providers to confirm bookings.
- Maintain accurate records of all bookings, payments, and client interactions.
- Achieve monthly sales targets and contribute to team goals.
- Handle emergency changes and cancellations with professionalism and efficiency.
- Use computer and internet tools effectively for package creation and information sourcing.
Candidate Requirements:
- Hands-on experience with GDS systems (e.g., Amadeus, Galileo) and airline portals.
- Excellent communication, sales, and client relationship skills.
- Good computer proficiency and internet research capabilities.
- Knowledge of visa processing is an added advantage.
- Ability to work independently and handle multiple clients simultaneously.
- Must be available for full-time, on-site work in Ahmedabad from 10:00 AM to 7:00 PM
- Freshers also Apply
Experience: 3-5 Years Experience
Skills:
Swift Language, Sqlite Database
WORK FROM OFFICE
Location : Ahmedabad
Salary : Hike on current salary ...
- Have thorough knowledge of PHP, JavaScript, AJAX, jQuery, HTML5, CSS3, Bootstrap
- Possess the ability in Angular js, React js
- Top-notch programming skills, ability to produce quality code that is maintainable, efficient, reliable and secure.
- Development of APIs as required. Rest or Soap API integration.
- Strong knowledge of MVC is required
- Must Know Framework like Laravel, CodeIgniter, Cake Php, Yii
- Have experience in MySQL, MariaDB databases.
- Distributed version control and regular deployments.
- Have Good Communication skills.
Rules & Responsibilities:
- Design, implement and maintain all AWS infrastructure and services within a managed service environment
- Should be able to work on 24 X 7 shifts for support of infrastructure.
- Design, Deploy and maintain enterprise class security, network and systems management applications within an AWS environment
- Design and implement availability, scalability, and performance plans for the AWS managed service environment
- Continual re-evaluation of existing stack and infrastructure to maintain optimal performance, availability and security
- Manage the production deployment and deployment automation
- Implement process and quality improvements through task automation
- Institute infrastructure as code, security automation and automation or routine maintenance tasks
- Experience with containerization and orchestration tools like docker, Kubernetes
- Build, Deploy and Manage Kubernetes clusters thru automation
- Create and deliver knowledge sharing presentations and documentation for support teams
- Learning on the job and explore new technologies with little supervision
- Work effectively with onsite/offshore teams
Qualifications:
- Must have Bachelor's degree in Computer Science or related field and 4+ years of experience in IT
- Experience in designing, implementing, and maintaining all AWS infrastructure and services
- Design and implement availability, scalability, and performance plans for the AWS managed service environment
- Continual re-evaluation of existing stack and infrastructure to maintain optimal performance, availability, and security
- Hands-on technical expertise in Security Architecture, automation, integration, and deployment
- Familiarity with compliance & security standards across the enterprise IT landscape
- Extensive experience with Kubernetes and AWS(IAM, Route53, SSM, S3, EFS, EBS, ELB, Lambda, CloudWatch, CloudTrail, SQS, SNS, RDS, Cloud Formation, DynamoDB)
- Solid understanding of AWS IAM Roles and Policies
- Solid Linux experience with a focus on web (Apache Tomcat/Nginx)
- Experience with automation/configuration management using Terraform\Chef\Ansible or similar.
- Understanding of protocols/technologies like Microservices, HTTP/HTTPS, SSL/TLS, LDAP, JDBC, SQL, HTML
- Experience in managing and working with the offshore teams
- Familiarity with CI/CD systems such as Jenkins, GitLab CI
- Scripting experience (Python, Bash, etc.)
- AWS, Kubernetes Certification is preferred
- Ability to work with and influence Engineering teams




