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A Desktop Support Engineer is responsible for providing technical support for computer hardware and software issues in an organization's desktop environment. The role involves assisting employees with troubleshooting, maintaining, and resolving issues related to their desktops, laptops, and peripherals.
Job Summary:
- Hardware Support:
- Install, configure, and maintain desktops, laptops, and peripherals (printers, monitors, etc.).
- Perform hardware repairs and upgrades.
- Software Support:
- Troubleshoot and resolve software-related issues, including OS installations, software updates, and application support.
- Ensure proper functioning of office productivity software (MS Office, etc.) and enterprise applications.
- Network Support:
- Provide assistance in connecting workstations to the company network and resolving connectivity issues.
- Troubleshoot network-related issues on desktops and laptops.
- User Support:
- Assist employees with troubleshooting technical problems, including login issues, system crashes, and application errors.
- Offer guidance on proper system usage and IT best practices.
- System Maintenance:
- Regularly update and patch desktop systems to ensure security and functionality.
- Backup important files and data as per company policy.
- Documentation:
- Maintain logs of issues, solutions, and configurations for future reference.
- Document common problems and resolutions for knowledge-sharing purposes.
- Customer Service:
- Provide excellent customer service and maintain a professional demeanor when dealing with users' technical issues.
Key Skills:
- Technical Knowledge: Proficient in desktop operating systems (Windows, Mac OS, Linux) and office software.
- Problem-Solving: Ability to diagnose and resolve technical issues efficiently.
- Communication: Strong verbal and written communication skills to interact with end-users.
- Networking Basics: Understanding of network configurations and troubleshooting.
- Time Management: Capable of handling multiple requests and prioritizing tasks.
The Relationship Manager - Retail Sales is responsible for driving business growth through client acquisition, agent
management, and achieving Gross Written Premium (GWP) targets. The role involves recruiting, onboarding, and supporting
agents while maintaining strong relationships with clients and partners. The individual will ensure adherence to business
processes, provide accurate quotations, and facilitate the sale of insurance products to achieve sales and revenue goals.
1. Client Acquisition and Sales Target Achievement:
Conduct regular visits to societies, buildings, colonies, and industrial areas to introduce Mialtus’s insurance products.
Convince potential clients to purchase insurance policies, guiding them through the quotation, closure, and onboarding
process.
Achieve individual sales targets by visiting a minimum of five societies daily and maintaining a proactive client
engagement strategy.
Focus on maximizing GWP across various insurance products to meet monthly sales goals.
2. Agent Management and Recruitment:
Maintain a network of 40-45 agents, ensuring at least 60% remain active monthly.
Conduct daily follow-ups and regular visits (4-5 agents daily) to drive new business and renewals.
Source, recruit, and onboard new agents, providing handholding and orientation to build a strong distribution base.
Engage agents and partners through calls and meetings, providing competitive quotations to facilitate business growth.
3. Quotation and Policy Management:
Provide accurate and competitive quotations to clients and agents based on their requirements.
Negotiate and finalize quotations to effectively convert leads into policy sales.
Collaborate with the underwriting team for health insurance policies to ensure accurate proposals and compliance.
Conduct quality checks on proposed policies to maintain alignment with company standards.
4. GWP Target Achievement:
Scale up business volumes through effective agent activation and client engagement.
Drive GWP growth across various lines, with a specific focus on health insurance through agent partnerships.
Ensure 100% achievement of monthly GWP targets and contribute to the company’s overall revenue objectives.
5. Relationship Management:
Build and maintain strong relationships with agents and clients to foster collaboration and enhance productivity.
Provide training and support to agents to improve performance and increase business output.
Maintain long-term partnerships with clients by offering exceptional service and addressing their needs effectively.
6. Reporting and Compliance:
Prepare daily reports on client interactions, leads generated, and policies sold.
Share weekly MIS reports with management, detailing sales performance and activity metrics.
Ensure compliance with established business processes and update business details in relevant portals to maintain high
operational standards.
7. Business Quality Maintenance:
Clearly explain policy terms, conditions, and exclusions to clients to ensure informed decisions.
Maintain high standards of business hygiene by ensuring accuracy and eliminating errors or malpractice in processes.
Requirements
Currently pursuing or recently completed a degree in marketing, communications, or a related field
Your responsibilities include creating and curating engaging content across digital platforms to boost engagement.
Oversee daily social media operations, including post scheduling, interaction, and monitoring.
Assist in enhancing website content for better search engine visibility.
Support the creation and analysis of email campaigns, optimizing based on performance.
Stay updated with the latest digital marketing trends and tools to support the marketing team effectively.
About the Role
Initiate and drive technical decisions on a multi-functional, Agile team alongside product management, product design, and engineering
Work closely with product to translate abstract business and product requirements into crisp technical specifications along with a delivery roadmap
Resolve blockers and help the team stay productive
Perform code and design reviews
Take part in building the team and iterating on hiring processes
Must have Requirements for the Role
8+ years of experience in a highly technical role at hyper-growth startup or fast-paced company and 2+ years of experience leading a team
Production level experience with Node.js or Go mandatory.
Experience building highly available and performant applications in any major programming language (e.g. Node.js, Go, Javascript)
In-depth knowledge and experience working with major cloud platform (e.g. AWS (must have experience))
Experience leading product teams
You are a good communicator who can explain technical concepts to product managers, designers, support and other engineers
Demonstrated ability to work well with others in a team environment and with geographically distributed teamsIn-depth knowledge of database and web security
How We Define Success:
Ensure the projects are delivered within reasonable timelines that meet the acceptance criteria set by the stakeholders
Ensure technical debt is being measured and tackled
Ensure the non-functional requirements are being taken into account while delivering features: performance, security and testing
Nice To Have, but Not Required:
Good understanding of GCP, AzureWorked in a early-stage startup environmentGood understanding of micro services
Roles and Responsibilities :
- Handling inquiries to get quotations from the vendor and closing it by generating the purchase orders.
- Coordinating and negotiating with vendors to get the most cost effective quotations.
- Procure products at negotiated rates from vendors
- Researching new prospective brands and affitating with them for new business
- Establish and maintain relationships with industry influencers and key strategic partners
- Preparing proposals for the clients based on their respective inquiries. Utilizing excel to keep the dashboard off inquiries, quotation, purchase orders, payments & deliveries.
Key Skills required
- Excellent communication, presentation and leadership skills
- Sound knowledge of MS - Office
- Outstanding organizational and time management skills
- Aptitude in presentation and public speaking
- Attention to details Critical thinker and analytical problem solver
Focusing on the ever-growing demand in the food industry, our client acts as a neighbourhood artisan bakery at a national scale. The main concept here is to provide freshly baked, high-on-quality, authentic European bakery products and breads. Their products include sourdough loaves, artisan breads, croissants & rolls, freshly baked cookies, cakes, premixes etc.
Headquartered in Mumbai, our client was co-founded in 2013 by a husband and wife duo, one of whom is an IIM-Ahmedabad graduate and the other is an internationally trained baker.
Starting with 4 bakers in 2013 and growing over time, today, our client prepares more than 10,000 loaves of bread a day and their creations are shared with all of India.
As a Export Manager, you will be responsible for managing the export process in markets including the Middle East, Far East, Asia and also all the activities related to the same.
What you will do:
- Identifying & developing new business opportunities from different countries
- Managing and growing business in select overseas markets by effective brand marketing
- Identifying and appointing local distributors, logistics partners, import-export agents as and where applicable
- Finalization of terms and contracts with these partners
- Driving the local distributor sales force and thus contributing towards driving the business in the overseas market
- Tie-ups and finalization of terms with end-sellers such as supermarkets, hypermarkets, e-commerce players etc.
- Launch of products with presence on retail shelves with required brand support, marketing etc.
- Monitoring of the shipments to ensure the compliance of regulations
- Developing and maintaining healthy long-term professional relationships with customers/clients
- Coordinating with internal teams such as production and logistics teams and ensuring timely export shipments
- Managing the documents, reports and files handled in the entire export process
- Handling all the operational activities related to the export process
- Monitoring all sales transactions and reviewing all customer responses and resolving all customer issues in a timely manner
- Ensuring compliance of related rules, laws & regulations while handling all the activities in the export process
- Updating and managing a database of sales figures and such related details and reporting the same to the management in regular intervals
Desired Candidate Profile
What you need to have:- Graduation is a must
- Relevant work experience of 2-5 years in export management
- Prior work experience of handling exports in FMCG companies and in markets including the Middle East, Far East, Asia
- Excellent communication skills and proficiency in MS Office Suite
- For this position please look for someone who comes with 10+ years of total IT experience
- 3+ years of experience in Financial domain
- 3+ years of Lendingexperience (Someone who has worked on Lending products or Lending companies or Lending Processes) and financial experience.
- This is 50% hands on 50% managerial position with experience in Automation or development.
- He should be Technical PM
● Experience Level: Min 2+ years
● Experience working with Nodejs/any JS framework, operating blockchain nodes especially in
Ethereum.
● Knowledgeable about smart contract security and best practices (design patterns).
● Build back-end web services that interact with the Ethereum blockchain.
● Research, design, implement and maintain all decentralized finance systems.
● Good Communication Skills.
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Ability to translate Wireframes and PSD Designs into functional web apps using HTML5, AngularJS, React , Node.js, and Mongo
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Binding of UI elements to JavaScript object models
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Creating RESTful services with Node.js
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Architect scalable web architectures
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Work in a cross-functional team to deliver a complete user experience
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Create Unit and Integration tests to ensure the quality of code
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Be responsive to change requests and feature requests
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Write code that is cross-platform and cross-device compatible
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Ability to wear many hats and learn new technologies quickly
💻 High configuration laptop will be provided (Minimum is 16GB)
🛑 No bond / No contract / No guarantee required
🛑 5 days a week
⏱ Flexible timing
🏠 WFH or Office or Both (Hybrid)
👨🏫👩🏫 1-on-1 mentorship, code review, automated builds, automated code reports, and many industry standards for delivering quality code.
💸 Up to 10k stipend during internship.
BDE-Based out of Gandhinagar
Roles and Responsibilities :
You will be required perform primary and secondary research to build a detailed understanding of the target market, industry, opportunity & devise a detailed sales plan and implement it.
- Oversee the sales process to attract new clients.
- Finalizing the deal
- Build long term business relationships with client leaders and decision makers.
- Maintaining meaningful relationships with existing clients to ensure that they are retained.
- Maintain fruitful relationships with clients and address their needs effectively.
- Research and identify new market opportunities .
- Need to approach through email, Zoom meeting, Calls and Visit
Desired Candidate Profile
- Dynamic personality with excellent verbal, written, presentation skills, capable of giving demos independently
- Fast learner and passion for sales
- Self-motivated with a result driven approach.
- Strong inter-personal skills.





