developer

Job Description:

Production Assurance and Maintenance Activities

1. Production Assurance L2 and L3 activities (Incident reporting and management, Incident resolution and RCA, Real time communication, Assigning defect severity and triaging, On-call Support, UAT support and deployment)

2. Application Maintenance (Software maintenance, Disaster recovery Planning and support, Business Continuity planning and support, Application documentation, Release Management activities, Configuration management, Change Control documentation, Metrics reporting etc

Development Activities

1. Business Requirements (BRD Reviews, Impact analysis and high level estimation)

2. High Level Design

3. Low Level design

4. Build (development, Unit Testing, Code reviews and static performance reports)

5. User Acceptance Testing Support (Defect resolution etc)

6. Performance testing Support and issue resolution

7. Implementation and Control (Implementation support and Post implementation support)

8. Configuration Management

9. DOcumentation and Reporting

Responsibilities

We're searching for a full-time Business Development Intern to join our team. We're inviting applications to join our closely-knit group, where we're passionate about the art of sales.

You'll be part of our outbound sales team. This role would require you to identify the right prospects for Zipy, generate leads, and set up demos.

If you thrive under pressure, possess a creative mind, and are ready to join a dynamic team that's redefining the canvas, we want to hear from you.

Note: This is a 6-month work-from-office internship in Pune. The company may offer you a full-time position upon completion of your internship subject to satisfactory performance.

Who are you?

You have -

• Excellent listening skills
• Captivating communication abilities
• Strong research and analytical capabilities
• A creative and open mindset
• The confidence to express your ideas while constructively challenging others
• A great sense of humour

Company Description

Zipy is a company that aims to fix what matters by helping companies identify and prioritize resolving customer issues based on real-time customer journeys. We are dedicated to helping our customers deliver bugless and exceptional digital experiences.

Roles & Responsibilities: 

● Design, plan, and execute 3–4 monthly webinars focused on industry trends, customer pain points, and director-level conversations. 

● Work cross-functionally with sales, delivery, and marketing teams to build strong narratives and event themes. 

● Own all logistics, such as the platform (GoToWebinar, Zoom Webinar, or Zoho Webinar), communication with registrations, reminders, speaker dry-runs, technical rehearsals, and live coordination. 

● Develop and manage content assets, including design creatives and presentation decks. 

● Drive engagement using polls, Q&As, offers, and post-event follow-ups via email or LinkedIn. 

● Track performance and share analytics: registration-to-attendance ratio, audience engagement, quality of leads, and contribution to pipeline. 

● Continuously improve based on feedback, benchmarks, and business objectives. 

Must have skills: 

● 3–5 years of experience managing webinars, virtual events, or enterprise-level workshops. A background in B2B or IT services is a plus. 

● Strong coordination, communication, and presentation skills—you'll regularly work with directors, technical experts, and external stakeholders. 

● A business mindset—you can connect the dots between webinar topics, lead generation, and customer interest. 

● Proficient in tools like Zoom/GoToWebinars, (or CRM/marketing automation platforms), and Google Slides/PowerPoint. 

● Comfortable planning, owning timelines, and making real-time decisions during live sessions. Good to have skills: 

● Experience in IT services or SaaS domain. 

● Experience with Quora/Reddit or guest post partnerships. 

● Exposure to content creation or visual storytelling. 

Key Responsibilities:

A. Sales and Business Development:

Develop and implement a comprehensive sales strategy for the admission business,

targeting Preschools, CBSE, ICSE, IGCSE, IB, and boarding schools within the assigned

territory.

Identify and prioritize target schools and institutions, generating leads through various

channels such as networking, referrals, and online research.

Conduct thorough research on individual schools, understand their admission processes,

pain points, and requirements, and tailor admission sales pitches and product offerings

accordingly.

Engage with school administrators, principals, admission officers, and other stakeholders

to demonstrate the value and benefits of the admission management solutions.

Conduct product presentations and demonstrations to highlight key features and

advantages of the solution.

Develop and negotiate pricing proposals, contracts, and agreements in collaboration with

the sales team and the legal department.

B. Relationship Building and Account Management:

● Build and maintain strong relationships with key decision-makers

● Act as a trusted advisor to schools, providing expert guidance on streamlining

admission processes, enhancing efficiency, and improving the overall admission

experience.

● Conduct regular check-ins with existing customers, address inquiries, and provide

excellent customer service.

● Identify upselling and cross-selling opportunities within the customer base and

develop strategies to maximize revenue.

C. Area Management:

● Effectively manage and prioritize the assigned area, including travel planning,

scheduling meetings, and optimizing sales routes.

● Attend relevant conferences, trade shows, and educational events to network,

gather market intelligence, and represent the organization.

Requirements:

● Proven experience in sales and business development, preferably within the

education sector, specifically in selling admission management solutions to CBSE,

ICSE, IGCSE, IB, and boarding schools.

● Strong understanding of the admission processes and challenges faced by

educational institutions.

● Excellent communication and presentation skills, with the ability to effectively

engage with school stakeholders at all levels.

● The proactive and results-driven mindset with a track record of meeting or

exceeding sales targets.

● Ability to build and nurture long-term relationships with customers.

● Strong negotiation and closing skills, with attention to detail in contract and

agreement management.

● Exceptional organizational and time management skills, with the ability to prioritize

tasks effectively.

● Willingness to travel within the assigned territory as required.

Budgeting and Planning:

• Assist in the development and management of the annual budget process.
• Monitor budget performance and provide variance analysis.
• Collaborate with department heads to develop and manage departmental budgets.

Data Analysis and Interpretation:

• Gather, analyze, and interpret financial data to identify trends and opportunities.
• Use financial modeling and data analysis tools to support decision-making.
• Prepare ad-hoc financial analyses as requested.

Strategic Support:

• Support strategic initiatives by providing financial analysis and insights.
• Evaluate the financial impact of potential business decisions.
• Assist in the development of business cases and financial justifications.

Process Improvement:

• Identify and recommend process improvements to enhance financial reporting and analysis.
• Contribute to the development and implementation of financial policies and procedures.
• Perform competitive Analysis.

• Design and build applications/systems based on wireframes and product requirements documents
• Work on back-end & front-end development of core scripts using NodeJS/ MongoDB/React.js/Angular/Express /Redux.
• Unit test code for robustness, including edge cases, usability and general reliability
• Write reusable, easy to maintain, versioned code using DRY principles
• Integrate existing tools and business systems (in-house tools)
• Good exposure in creating dynamic web pages
• Familiarity with Server-Oriented Architecture and RESTful Web Services
• Mentor junior team members on system architecture, coding styles and inculcate an attitude of continuous improvement in the team members

• Provide consultation and review all outgoing critical customer communications.
• Apply DevOps thinking in bringing the development and IT Ops process, people, and tools together within the company in order to increase the speed, efficiency, and quality.
• Perform architecture and security reviews for different projects, work with leads to develop strategy and roadmap for the client requirements. Involve in designing of the overall architecture of the system with another leads/architect.
• Develop and grow engineers in DevOps technology to meet the incoming requirements from the business team.
• Work with senior technical team to bring in new technologies/tools being used within the company. Develop and promote best practices and emerging concepts for DevSecOps and secure CI/CD. Participate in Solution Strategy, innovation areas, and technology roadmap.

Key Skills:

• Deals positively with high levels of uncertainty, ambiguity, and shifting priorities.
• Ability to influence stakeholders as a trusted advisor across all levels, including teams outside of shared services.
• Ability to think outside of the box and be innovative by keeping abreast of new trends, identifying opportunities to bring in change for business benefit.
• Implementing CI (Continuous Integration) and CD (Continuous Deployment). Have Good exposure to CI & Build Management tools like Jenkins Azure DevOps GitHub Actions Maven Gradle and etc
• Deployment and provisioning tools (Chef/Ansible/Terraform/AWS CDK etc)
• Docker Orchestration tools like Kubernetes/Swarm etc
• Good hands-on knowledge of automation scripting Python Shell Ruby etc
• Version Control for Source Code Management (SCM) tool: GIT/Bitbucket and etc
• Expertise in Linux based systems like Unix Linux Ubuntu and also manage security systems Linux file system permission etc
• Container Orchestration tool: Kubernetes Swarm Meso Marathon Docker Writing Docker file Docker compose
• Expertise in managing Cloud resources and good exposure to Docker
• Public/Private/Hybrid cloud: AWS /Microsoft Azure/ Google Cloud Platform etc
• Extensive experience with cloud services elastic capacity administration and cloud deployment and migration.
• Good to have knowledge of tools like Splunk, New Relic, PagerDuty, VictorOps
• Familiarity with Network protocols and elements - TCP/IP HTTP(S) SSL DNS Firewall router load balancers proxy.
• Excellent in creating new and improve existing workflows within the agile software development lifecycle.
• Familiar with incident and change management processes.
• Ability to effectively priorities work with fast-changing requirements.
• Troubleshoot and debug infrastructure Network and operating system issues.
• Resolve complex issues in scenarios like resource consumptions server performance backup strategy Scaling.
• Investigate and perform Root Cause Analysis on users' reported issues and provide a workaround before implementing a final fix.
• Monitor servers and applications to ensure the smooth running of IT Architecture (Applications Services Schedulers Server Performance etc)

Design Skills:

• Interpret and implement the designs of others adhering to standards and guidelines
• Design solutions within their area of expertise using technologies that already exist within Tesco
• Understand the roadmaps for their area of Technology Design secure solutions
• Design solutions that can be consumed in a self-service manner by the engineering teams
• Understand the impact of technologies at an enterprise-scale innovation
• Demonstrate knowledge of the latest technology trends related to Infrastructure
• Understand how Industry trends impact their own area
• identify opportunities to automate work and deliver against them

Roles and Responsibilities

• Talented software developers to deliver high-quality web-based business applications
• Get a solid understanding of both the functional and technical specifications of the module \ task of the current assignment and have full consent before starting the development.
• Follow proper coding standards, application architecture guidelines and procedural guidelines as explained by the respective team lead.
• Maintain the time sheet on a daily basis clearly filling the actual effort against the estimated effort. And any unplanned activities, scope creeps, unaccomplished tasks or additional guidance requirements should be immediate brought to the notice of Team Lead/Project manager/ VP.
• Will be responsible for doing a thorough unit testing before and after their respective code components is being integrated into peer codes or main application.
• Post integration release they would be responsible for resolving the TFS issues being assigned to them.
• Demonstrated ability to adapt and learn new technologies.
• Provide recommendations for continuous improvement.

Desired Candidate Profile

• Minimum 2 Years of experience in .Net technologies
• Build new Web-based systems with C# .NET, ASP.NET
• Experience in Angular 2+, JQuery, Entity Framework are preferred
• Good experience in OOPS concepts, MVC Frame work, Web API, WCF / Remoting
• Strong experience in designing and working with scalable architectures
• The ability to quickly learn new concepts and software is necessary
• Having Experience in build, publish and deploying applications using various tools
• Should have experience of all aspects of Software Development Life Cycle or Agile
• Excellent problem solver, able to assimilate formation quickly
• Excellent communication skills, oral and written
• Technical expertise: Demonstrates knowledge and experience in .net development
• Strong team player; work effectively in groups; and help others to get the job done
• Decision making: ability to analyze, integrate, evaluate and make decisions
• Motivation: Establish and communicate vision. Demonstrate enthusiasm and excitement toward achieving project goals
• High quality standards: accuracy, proficient and thoroughness in unit testing
• Time Management: Completes work in a timely manner to meet production deadlines
• Organizational skills: Ability to establish priorities for projects to meet goals

Education among below

• Diploma
• BCA
• MCA
• B Eng
• M Eng
• B Tech
• M Tech
• E CE/IT