2+ Virtual desktop Jobs in India

Job Title: Customer Support Executive

Company: Torero Softwares Ltd

Location: Lower Parel East, Mumbai (On-site)

Job Type: Full-time

Experience: 0 to 2 years

Job Description:

We’re hiring a Customer Support Executive to assist users of our Medica Software. You will help clients solve basic queries related to software, accounting, and GST, and guide them through simple training sessions.

Responsibilities:

• Handle customer queries (via call or remote tools like AnyDesk/TeamViewer)
• Provide training to new users on Medica Software
• Troubleshoot basic software, accounting, and GST-related issues
• Work closely with the technical team for issue resolution

Requirements:

• Commerce graduate preferred (freshers welcome)
• 12th pass candidates with support experience can also apply
• Good communication and problem-solving skills
• Basic knowledge of accounting and GST
• Comfortable using remote support tools like AnyDesk or TeamViewer

Working Hours:

• Monday to Saturday – 10:00 AM to 7:00 PM
• Work from office – Lower Parel East, Mumbai

Perks:

• Learning opportunities in accounting and ERP software
• Supportive team and growth-focused environment

Apply now to join a growing tech company helping businesses with simple and powerful ERP tools!

VMware Horizon / View, VMware vSphere, NSX • Azure Cloud VDI/AVD – Azure Virtual Desktop • VMware Virtualization • Hyper converged Infrastructure, VSAN, Storage devices SAN/NAS etc.

Roles and Responsibilities

• Designing, implementing, testing and deployment of the virtual desktop infrastructure
• Facilitating the transition of the VDI solution to Operations, providing operational and end user support when required.
• Acting as the single point of contact for all technical engagements on the VDI infrastructure.
• Creation of documented standard processes and procedures for all aspects of VDI infrastructure, administration and management.
• Working with the vendor in assessing the VDI infrastructure architecture from a deployment, performance, security and compliance perspective.

 Knowledge around security best practices and understanding of vulnerability assessments.

• Providing mentoring and guidance to other VDI Administrators.

• Document designs, development plans, operations procedures for the VDI solution.