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Day in the life

In this role, you will…

• Work with multiple networking vendors, multiple networking technologies and multiple networking deployments.
• Build networking scenarios to simulate small and large deployments. Small could be ten, and large could be ten thousand.
• Design “to-fail” networks that self-heal and self-re-organize with no disruptions.
• Work with ancillary technologies, viz. cloud, automation, UNIX, etc.
• Interact with developers to optimise algorithms and design new network deployment rules.
• Understand what is critical, what is not and in which context. 

Must-have skills

On day one, we'll expect you to...

• Have a deep understanding of networking concepts in general and IP networking in particular. 
• Be intimate with routing and switching. BGP, OSPF, IS-IS, Ethernet, VLANs, VRFs, MPLS and segment routing and how they influence each other. 
• Understand concepts like load balancing and failover management. 
• Be comfortable with overlay concepts like VXLAN, NVGRE etc. and their dependencies.
• Understand network automation.
• Have a working knowledge of UNIX or UNIX-like operating systems. 
• Be good at explaining your ideas to non-experts.
• Have experience working on the cloud and cloud networking.
• Be comfortable with virtual networks, VPN as encryption. 
• Be knowledgeable about services that affect the network, such as DNS, NTP, DHCP, network controllers, route reflectors, etc. 

What separates the best from the rest

Added skills you may need to have...

• The initiative to work independently, at your own pace, but on a schedule.
• Intuitive about what is a problem now and what could be a problem down the line. 
• Be able to work with multiple vendors and their implementations of networking standards. 
• Certifications would be handy. 

What can you expect

A networking environment like no other…

• Access to your lab with the freedom to make (or break) new implementations.
• The ability to design your network to support mission-critical business and then defend your choices.
• Heady (but healthy) discussions on networking technology and its inner workings.
• Your work in a multi-vendor, multi-cloud environment.
• A great working environment. 

The Technical Skill Tree

Things you must know…

• Static routing, BGP, OSPF, IS-IS, VRFs, MPLS, LDP, RSVP, ARP, GARP, VLANs, Trunking
• IPv4 and IPv6 addressing and subnetting 
• VXLAN, NVGRE, IPSec, GRE, virtual networks
• Access lists and route maps
• LAGs and M-LAGs, VRRP, HSRP, Stacking, STP

Great if you know…

• EVPN, MP-BGP, Full-mesh topologies, BGP-RRs, Loopback networking, multicast and multicast routing. 
• DHCP, DNS, RADIUS/TACACS, UNIX Shell Scripting (any shell)
• BGP based L2/L3 VPNs, Communities
• Firewalls, port security
• CLIs from Juniper, Arista and Cisco.

We’ll help you out on…

• Segment Routing
• IP-CLOS, host networking
• Controller networking

The Neysa Team

Neysa is founded by a team that has nurtured a multi-million dollar business from it’s inception and grown it to be the best in its industry. We are problem solvers at heart, and we get our kicks when our ideas are out there, taking a crack in the real world. Never accepting the status quo, we have always pushed the boundaries of what is possible. And changed our lives, the people we work with and the community in which we operate.

Policies, Systems, Processes & Procedures

•  Review and ensure the India information security policies are aligned with group policies and practices.
•  Review and provide recommendations to India policies, standards, guidelines/ processes concerning RBI (Reserve Bank of India) regulatory requirements
•  Coordinate with business units to define SLA for India
• Formulate the security strategy and roadmap for India

Information Security

•  Identify and ensure compliance to unique security requirements for RBI (Reserve Bank of India) related to RBI cyber security framework and RBI Guidelines on Information security.
•  Establish contacts with RBI (Reserve Bank of India) regulators to receive security updates, circulars
•  Coordinate for the group for various regulatory security audits at the Singapore location.
•  Monitor and track all India open issues with IT and concerned international SPOCS
•  Assist the GSO office and BU in attaining information security compliance objectives.
•  Identify issues that could impact the bank and escalate any serious issues/ breaches/ violations; develop/monitor action plans for its closure in liaison with local, and overseas branches, and business groups.
•  With the support of the Head office GSO team, perform risk assessments for locally implemented IT solutions and track open issues to closure
•  Instigate and maintain contact with RBI Regulatory Authorities, Regulatory compliance department, and ensure good & healthy working relationships.
•  Review new regulatory legislations; promptly communicate all regulatory notices/circulars to all concerned areas, provide interpretations if necessary; develop/monitor action plans towards its implementation.
•  Assist Head office during Regulatory Examinations; ensure implementation/regularization of observations linked to compliance while meeting the deadline(s).
• Respond to queries that are sought by local Regulatory Authorities / Law Enforcement Agencies Head Office & Overseas branches, in a timely manner with complete and accurate information.

Job Context

•  Security Compliance requirements at the India location.
•  Highlight security status & concerns to management.
•  Consult with IT and information security staff to ensure that an implementation plan is established.
•  Actively participate and contribute to GSO initiatives
•  Track open Audit issues on information security to closure
•  Risk assessments for local implementations
• Inform HO of any new 3rd party technology vendor for vendor assessment

Job Description

• The candidate will be handling technical support issues and resolving them over the phone/e-mail/remote and other voice and non-voice channels.
• Addressing end clients and channel partners/system integrators/solution partners/service providers/consultants.
• Conduct product demos and training
• Should be open to work in the morning shift and general shift.

.

Skills

• Good Knowledge of Hardware and Networking concepts
• Good Knowledge of Windows, Linux and Mac OS, Android and iOS
• Basic Knowledge of Antivirus, DLP, MDM, and Remote technologies.

Candidate should be from Navi Mumbai only

Position: Technical Presales Manager

Job type: Full-time/ Permanent

Total Experience:  Minimum 4-5 Years

• Maintain, drive, supervise and implement robust technical standards, systems and processes
• Influence technology strategies and decisions with a high level of expertise and knowledge
• Provide direction and support to ensure compliance with relevant legislative specifications and standards
• Lead a team of staff developing products, and addressing training needs when necessary
• Coordinate the regular testing of products to address faults, and provide evaluations to improve them
• Act as a key contact with customers who have technical issues
• Experience in handling technical support Team
• handling the escalated issues and resolving them over the phone/e-mail/remote meeting.
• Addressing end clients and channel partners/system integrators/solution partners/service providers/consultants.             
• Conduct product demos and training
• Should be open to work in general shift.

• Good communication skills, both written and verbal
• Self-motivated with the ability to work under pressure and own initiative
• Problem-solving skills, analytical skills and the ability to make decisions quickly
• Organisational and team leader skills
• Knowledge of process improvement and validation
• Knowledge of regulatory standards relevant to your industry
• The ability to investigate and identify trends
• Good Knowledge of Hardware and Networking concepts
• Good Knowledge of Windows, Linux and Mac OS, Android and iOS
• Good Knowledge of Antivirus, Endpoint security,  DLP, MDM, and Remote technologies.
• Should be capable to handle a team of L1 engineers.
• Prepare documents on technical knowledge.

1. Answering Sales / Enquiry calls
2. Managing a team of customer service personnel
3. Coordinating with the team for various enquiries.
4. Answer phone calls or emails from customers to provide quick resolution of issues
5. Provide more direct customer support
6. Identify a solution to the customer's query or direct them to another department that can provide assistance.
7. Managing escalations requires significant customer service skills and diplomacy to ensure that the customer is satisfied.
8. Conduct periodic reviews and evaluations of team members.
9. Prepare proper report for daily queries attained and queries resolved / escalated queries.

∙ Computer Science related Bachelor's Degree or equivalent experience 

∙ Min 2 years of experience on GCP / AWS / Azure cloud system ( Overall 5+ years of experience) 

∙ Familiarity with LAMP stack technologies, experience supporting 

∙Must be capable of working on Linux System. 

∙ Familiarity with SQL, Apache, File storage, Load Balancers and Agile methodologies ∙ Knowledge of shell scripts, Linux system administration. 

∙ Strong DNS management and automation background 

∙ Strong scripting (bash, php, perl) skills 

∙ Good understanding of TCP/IP networking and troubleshooting 

∙ Clear communication and documentation of projects and procedures 

∙ Strong problem solving skills 

∙ Demonstrated ability to manage timelines, dependencies, deliverables, milestones and resource allocation and management in projects. 

∙Strong Cloud Architecture experience. 

∙Cloud Security 

∙Added Advantage with knowledge of Microservices/API/ Queue systems 

∙knowledge of cloud computing technologies and current computing trends. ∙Understanding and willingness to embrace CI/CD and automation tooling such as Jenkins and GIT 

Responsibilities: 

∙ Set up technical server infrastructure, providing technical assistance to development teams, monitoring site performance, and troubleshooting issues when they arise.

∙ Set up and maintain a development server environment and a live server environment with a process for testing and deploying changes to live sites. 

∙ Take an active role in designing, implementing and maintaining a scalable and robust enterprise server environment. 

∙ Administer Apache web server, Load balancer and MySQL Server 

∙ Work on System Security and IPTable configuration 

∙ Optimize servers for high traffic, security, and other system issues. ∙ Evaluate and propose new or improved system architecture. 

∙ Document system configuration, processes, and procedures. 

∙ Share responsibility with team members for rotating on-call duties.