System Engineer

We are seeking enthusiastic individuals to join our team as Customer Care Executives for both Voice and Sales processes. As a Customer Care Executive, you will be responsible for addressing customer inquiries, resolving issues, and promoting our products/services to potential customers.

*Qualifications:*

- Minimum educational qualification: 12th pass.

- Age between 18 to 30 years.

- Excellent communication skills in English and Hindi

- Ability to handle customer queries and provide appropriate solutions.

- Prior experience in customer service or sales is preferred but not mandatory.

*Responsibilities:*

- Handle inbound/outbound calls professionally and provide information about products/services.

- Identify customer needs, clarify information, and close sales.

- Maintain a high level of customer satisfaction through effective problem-solving.

- Achieve sales targets and goals as set by the company.

*Salary and Benefits:*

- Starting salary of INR 18,000 per month.

- Performance-based incentives and bonuses.

- Comprehensive training and career development opportunities.

We are seeking a dynamic and experienced Data Analytics and Data Science Trainer to deliver high-quality training sessions, mentor learners, and design engaging course content. The ideal candidate will have a strong foundation in statistics, programming, and data visualization tools, and should be passionate about teaching and guiding aspiring professionals.

Job Responsibilities

• Responsible for identifying business requirements, requirements management, functional design, system analysis, GAP analysis, end-user training, Preparing BRD, prototyping, process design (including scenario design, flow mapping), testing, defining support procedures, and leading workstreams implementations and supporting end-to-end Odoo ERP implementations.
• Provide Functional Consulting & Business analysis by gaining industry knowledge of various business domains such as Online Retail, Manufacturing, Wholesale, Distribution, Automobile etc, with industry best practices.
• Evaluate customer’s business requirements, needs and objectives and convert the same to company processes, solutions, and modules being implemented.
• Interact with the key end-users and business owners to map applications to standard business processes and conduct a gap analysis.
• Translate business requirements to our technical team members and translate technology solutions from our technical team to the customers.
• Prepare a business requirement document (BRD) for our customer’s business needs.
• Prepare a detailed scope of work (SOW) resulting from personalization sessions to our customers in the pre-sales phase to provide proposed solutions for the customer’s business requirements.
• Manage the full life cycle of Odoo ERP Implementation and Testing phases. Analyze and report any malfunctions found in our customized solutions or standard Odoo ERP features and functionalities to the technical team. (for example, by testing different business cases or impersonating users)
• Develop solution design from what is available in Odoo as a standard feature(s) and lead the customer throughout the implementation and support phases.
• Manage all aspects of the configuration process for the customer from configuration through to acceptance and sign-off.
• Conduct business process mapping and requirements gathering sessions (workshops) with new customers to determine configuration requirements both on-site and remote.
• Ensure proper training is given to the end-users and that the new system is usable, performing appropriately and the business flow is complete and correct.
• Collaborate with other IT professionals (Technical Developers & Business Analysts) to define and implement solutions related to ERP.
• Responding to customer tickets/queries (about our products, services, solutions, ongoing ERP projects & maintenance contracts) in a timely and accurate way, via phone, email, virtual meeting or chat.
• Possessing excellent business application knowledge to enhance customer support.
• Update our internal ERP system with information about technical issues reported by the customer and useful discussions with customers.

Required Skills

• Any knowledge or work experience in any of the famous ERP systems like Odoo, Oracle, Microsoft Dynamics, SAP, etc is a huge plus.
• Ability to understand different business operations, vertices and domains like Accounting, Sales, Purchase, Manufacturing, Logistics, Supply Chain, Procurements, Retail or e-Commerce, Wholesale Industry, etc and map them with our services and solutions in Odoo ERP.
• Critical thinker - An analytical approach to problem-solving
• Intelligent, motivated, and competitive with a “roll-up-the-sleeves” and “get the job done” attitude
• Strong business judgment and common sense
• Master in Product Demonstrations
• Excellent communication (verbal, written, and presentation) and interpersonal skills (outgoing and personable)
• Ability to do multi-task, prioritize and manage time effectively
• Must have a natural analytical way of thinking and be able to explain difficult concepts to non-technical users.
• Excellent phone etiquette and active listening abilities

Selected intern's day-to-day responsibilities include:

1. Provide a delightful renting experience to customers

2. Help maximize sales at all opportunities and provides a friendly and welcoming environment

3. Achieve individual/team sales targets

4. Communicate effectively with customers to determine needs

5. Demonstrate ways to increase store productivity

6. Apply sales transaction knowledge to process routine discounts, gift certificate sales, special orders, exchanges, refunds, credit vouchers and alterations

7. Participate in all merchandising activities including, but not limited to daily stock maintenance, product transfers, and floor changeovers

8. Maintain a professional and personal appearance consistent with established guidelines

9. Actively support securing company assets through effective loss prevention in compliance with company policies and procedures

10. Accurately enters customer and product information into company backend tools on a day to day basis

11. Ensure ease of customer shopping experience by maintaining replenishment, quality checks, visual merchandising and hygiene standards

CFD Engineer

Fluent in Meshing

Must knowledge of soild works

Ansys is must and fluent

• Creating computer models of products and processes to test design concepts and simulate performance before they are built or used
• Using computer programs such as MathCAD, MATLAB, and ANSYS to build models that simulate real-life events and conditions
• Developing and implementing mathematical models to solve complex engineering problems
• Conducting research on new technologies and techniques to improve existing designs

Devops Engineer

Roles and Responsibilities:

As a DevOps Engineer, you’ll be responsible for ensuring that our products can be seamlessly deployed on infrastructure, whether it is on-prem or on public clouds.

• Create, Manage and Improve CI / CD pipelines to ensure our Platform and Applications can be deployed seamlessly
• Evaluate, Debug, and Integrate our products with various Enterprise systems & applications
• Build metrics, monitoring, logging, configurations, analytics and alerting for performance and security across all endpoints and applications
• Build and manage infrastructure-as-code deployment tooling, solutions, microservices and support services on multiple cloud providers and on-premises
• Ensure reliability, availability and security of our infrastructure and products
• Update our processes and design new processes as needed to optimize performance
• Automate our processes in compliance with our security requirements
• Manage code deployments, fixes, updates, and related processes
• Manage environment where we deploy our product to multiple clouds that we control as well as to client-managed environments
• Work with CI and CD tools, and source control such as GIT and SVN. DevOps Engineer

Skills/Requirements:

• 2+ years of experience in DevOps, SRE or equivalent positions
• Experience working with Infrastructure as Code / Automation tools
• Experience in deploying, analysing, and debugging on multiple environments (AWS, Azure, Private Clouds, Data Centres, etc), Linux/Unix administration, Databases such as MySQL, PostgreSQL, NoSQL, DynamoDB, Cosmos DB, MongoDB, Elasticsearch and Redis (both managed instances as well as self-installed).
• Knowledge of scripting languages such as Python, PowerShell and / or Bash.
• Hands-on experience with the following is a must: Docker, Kubernetes, ELK Stack
• Hands-on experience with at least three of the following- Terraform, AWS Cloud Formation, Jenkins, Wazuh SIEM, Ansible, Ansible Tower ,Puppet ,Chef
• Good troubleshooting skills with the ability to spot issues.
• Strong communication skills and documentation skills.
• Experience with deployments with Fortune 500 or other large Global Enterprise clients is a big plus
• Experience with participating in an ISO27001 certification / renewal cycle is a plus.
• Understanding of Information Security fundamentals and compliance requirements

Work From Home

Start Up Background is preferred

Company Location: Noida

• Preparing Scope of Work and Project Plans for the Solution.
• Preparing High Level & Low Level designs as per proposed Solution.
• Design and Implementation of Routing and Switching technologies.
• Design and implementation of Data Centers on SDN technologies e.g. Cisco ACI, VMware NSX.
• Campus LAN and Wireless design, Implementation and Troubleshooting.
• Design and implementation of software defined campus network e.g. Cisco DNA, SD-Access
• Design, Implementation of WAN, and SDWAN Technologies.
• Hands on experience on WAN optimization technologies.
• Troubleshooting and repairing network issues, as well as developing, applying
• Hands on experience on WAN optimization technologies.
• Troubleshooting and repairing network issues, as well as developing, applying and enforcing best practices and policies
• Monitoring and performing routine tests on an assigned system and reporting results.
• Identifying opportunities for continuous improvements
• Contributing and producing regular status reports as required
• Provide resolution to project or customer issues, following proper escalation procedures, in a timely fashion
• Create project documentation and procedures
• Excellent communication (written and oral) and interpersonal skills
• Knowledge and experience of ITIL based service processes: Incident Management, Change Management, Release Management, Problem Management, etc.

We are looking for a fresher or 1 year experienced WordPress/HTML/Bootstrap developer to design and implement attractive and functional websites for our clients. You will be responsible for both back-end and front-end development including the implementation of WordPress themes and plugins as well as site integration and security updates.

To be a successful WordPress/HTML/Bootstrap developer, you should have in-depth knowledge of front-end programming languages, a good eye for aesthetics, and strong content management skills. Ultimately, a top-class WordPress developer can create attractive, user-friendly websites that perfectly meet the design and functionality specifications of the client.

WordPress Developer Responsibilities:

• Meeting with clients to discuss website design and function.
• Designing and building the website front-end.
• Creating the website architecture.
• Designing and managing the website back-end including database and server integration.
• Generating WordPress themes and plugins.
• Conducting website performance tests.
• Troubleshooting content issues.
• Conducting WordPress training with the client.
• Monitoring the performance of the live website.
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WordPress Developer Requirements:

• Bachelor’s degree in computer science or a similar field.
• Proven work experience as a WordPress developer.
• Knowledge of front-end technologies including CSS3, JavaScript, HTML5, and jQuery.
• Knowledge of code versioning tools including Git, Mercurial, and SVN.
• Experience working with debugging tools such as Chrome Inspector and Firebug.
• Good understanding of website architecture and aesthetics.
• Ability to manage projects.
• Good communication skills.