11+ Computer Networking Jobs in Indore | Computer Networking Job openings in Indore

 

Essential duties and Responsibilities:

•             Assist IT staff with the delivery, installation, configuration and ongoing usability of desktop and laptop computers, peripheral equipment and software.

•             Maintain employees' access on associated computer systems and/or phone/voicemail systems

•             Assist employees with Smartphones, Laptops and Tablets

•             Works with vendor support contacts to resolve technical problems with desktop computing equipment and software.

•             Ensure desktop computers and users interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, conferencing systems, application servers and administrative systems.

•             Works with senior IT staff to purchase hardware and software.

•             Assesses functional needs to determine specifications for purchases.

•             In Person, Phone, Email and Ticket support with onsite and remote employees.

•             Manage Ticket pipeline within stated SLA's.

•             Performs all other duties as required.

Essential Knowledge & Skills:

•             Knowledge of principles, methods, and practices related to payroll activities.

•             Knowledge of accounting procedures and practices.

•             Able to exercise great initiative independent judgment.

•             High regard for confidentiality and ability to maintain confidential information.

•             Ability to manage several projects and tasks simultaneously.

•             Solid problem-solving and business acumen skills.

•             Willingness to work additional hours in order to meet tight deadlines.

•             Exceptional written and verbal communication

•             Excellent customer service

•             Highly organized, with exceptional attention to detail

•             Able to thrive in a fast-paced environment

•             Efficient written and verbal skills in the English language

Education and/or Experience:

•             Associates Degree in Information Systems, Business, Communications or related field

•             3-7 years' experience supporting Windows 7/8/10 desktop and laptop computers

•             3-7 years IT Customer Service Experience a must

•             Experience troubleshooting hardware issues remotely.

•             Experience installing software, patches and updates on Desktops and Laptops remotely

•             Experience troubleshooting basic network, software and printing problems

•             Mortgage Industry experience a plus

•             High School Diploma required

Machines, office equipment & software:

•             Windows 7/8/10 desktop, laptop and tablet computers

 

Job Title: Customer Support Executive

Job Type - Full Time

Location – Indore

Job Summary:

The Customer Support Executive is entrusted with the responsibility of delivering outstanding customer service and support to our clients. This role involves handling customer inquiries, resolving issues, and ensuring overall customer satisfaction through effective communication and problem-solving.

Responsibilities/Duties:

1.   Prompt Customer Response:

·        Respond promptly and professionally to customer inquiries via email and chat, addressing questions related to products, orders, and special orders.

2.   Record Keeping:

·        Maintain accurate records of customer interactions, transactions, comments, and issues to ensure a comprehensive understanding of customer needs.

3.   Product and Service Information:

·        Provide customers with detailed product and service information, troubleshoot issues effectively to ensure customer satisfaction.

4.   Collaboration:

·        Collaborate with other departments to ensure a seamless customer experience, addressing and resolving issues that may require cross-functional coordination.

5.   Order Updates:

·        Communicate with customers through email to provide timely updates on their orders and address any inquiries they may have regarding the status of their purchases.

6.   Issue Resolution:

·        Proactively identify customer issues and provide effective solutions, escalating complex problems to the appropriate departments for resolution.

7.   Team Collaboration:

·        Work closely with the Sales and Support Team to address customer queries related to products, services, and order fulfillment, fostering a collaborative team environment.

8.   Continuous Improvement:

·        Continuously identify opportunities for process improvements within the customer service function, recommending changes to enhance overall efficiency and customer satisfaction.

Qualifications/Requirements:

Education:

·        Graduate/ Post Graduate.

Experience:

·        Minimum 1 year of experience in customer service or a related field, showcasing a proven track record of effectively addressing customer needs.

·        Knowledge of jewelry products is good to have.

Skills:

·        Excellent written communication skills (English) to effectively interact with customers through email and chat.

·        Strong interpersonal skills with the ability to work well in a team, fostering a positive and collaborative work environment.

·        Strong attention to detail, ensuring accuracy in recording customer interactions and addressing inquiries with precision.

·        Ability to learn and adapt quickly to new systems and procedures, staying current with product knowledge and company policies.

We are looking for a talented UI/UX Designer to create amazing user experiences.

• The ideal candidate should have an eye for clean and artful design, possess superior UI skills and be able to translate high-level requirements into interaction flows and artifacts, and transform them into beautiful, intuitive, and functional user interfaces.
• Experience in Mobile UI Design , responsive website
• Participating in a team-oriented environment to develop complex web front-end.
• Experience in creating mockups and converting PSD into HTML(Responsive) , HTML/CSS into PNG/JPEG.
• Experience in Adobe Photoshop, Firework, illustrator, Dreamweaver.
• Well versed in HTML, HTML5, CSS, CSS3, Bootstrap and Java Script.
• Worked on wordpress project i.e Theme customization , wordpress installation & convert HTML/CSS to wordpress
• Ability to understand the requirement and do work individually.
• Test websites compatibility on different resolutions and browsers such as IE, Firefox, Safari.
• Excellent communication skills (English)

Key Responsibilities

• Responsible for achieving both individual and team sales targets.
• Monitor team performance and ensure collective success.
• Conduct cold calling to generate leads and close deals.
• Assist clients with their grievances and ensure timely resolution
• Work across all three domains: Signal Services, Broking, and Copy Trading.
• Develop and implement new sales strategies to drive revenue generation.
• Research and explore global Forex & Comex markets for potential business growth.
• Ensure adherence to company policies, industry regulations, and compliance standards.
• Guide and mentor the team to enhance performance.

Qualifications:

• Minimum Graduate or Post Graduate.
• Proven experience in a client-facing role, preferably in client success, account management, or customer service.
• Excellent communication and interpersonal skills.
• Proficiency in CRM software and other relevant tools.

Perks & Benefits:

• Overseas trip by the company
• Monthly Contest & Trophies.
• Quarterly and Annual Rewards and Recognition. 

Job Description:

Deqode is seeking a skilled .NET Full Stack Developer with expertise in .NET Core, Angular, and C#. The ideal candidate will have hands-on experience with either AWS or Azure cloud platforms. This role involves developing robust, scalable applications and collaborating with cross-functional teams to deliver high-quality software solutions.

Key Responsibilities:

• Develop and maintain web applications using .NET Core, C#, and Angular.
• Design and implement RESTful APIs and integrate with front-end components.
• Collaborate with UI/UX designers, product managers, and other developers to deliver high-quality products.
• Deploy and manage applications on cloud platforms (AWS or Azure).
• Write clean, scalable, and efficient code following best practices.
• Participate in code reviews and provide constructive feedback.
• Troubleshoot and debug applications to ensure optimal performance.
• Stay updated with emerging technologies and propose improvements to existing systems.

Required Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum of 4 years of professional experience in software development.
• Proficiency in .NET Core, C#, and Angular.
• Experience with cloud services (either AWS or Azure).
• Strong understanding of RESTful API design and implementation.
• Familiarity with version control systems like Git.
• Excellent problem-solving skills and attention to detail.
• Ability to work independently and collaboratively in a team environment.

Preferred Qualifications:

• Experience with containerization tools like Docker and orchestration platforms like Kubernetes.
• Knowledge of CI/CD pipelines and DevOps practices.
• Familiarity with Agile/Scrum methodologies.
• Strong communication and interpersonal skills.

What We Offer:

• Competitive salary and performance-based incentives.
• Flexible working hours and remote work options.
• Opportunities for professional growth and career advancement.
• Collaborative and inclusive work environment.
• Access to the latest tools and technologies.

Viha Technosoft - building tech products that matter to people

At Viha Technosoft, we’re a happy family of 50+ young and experienced talents. We work in Media and Entertainment (M&E)t, Healthcare, and Payments domains.

We’re looking for a competent individual to help develop a scalable backend system for our project Cast India.With Cast India, We’re out to revolutionize the way people onboard, train, and get opportunity in M&E domain.

• Must-Have Skills

  • Strong knowledge of any PHP web framework Codeigniter, Laravel, CakePHP, Yii, Symfony, etc along with strength in OOPS
  • Understanding of MVC design patterns
  • Working experience with any Payment Gateways is desirable. Experience with REST-based API Development is a must
  • Experience with front-end technologies, such as JavaScript, HTML5, and CSS frameworks along with Angular 6+ and ReactJS
  • Confident with Mysql database, framing complex queries for optimum performance
  • Good knowledge of Javascript, Json, Jquery, Ajax

  Additional Skills

  • Hands-on experience working on Microservices development
  • Integration of multiple data sources and databases into one system

  Build and hosting experience

  • Must have a strong DevOps experience
  • Exhibited CI/CD experience with Jenkins tools and plugins.
  • Strong experience in auto-deployment, deployment testing, and overall automated pipeline management.
  • Good to have knowledge of Cpanel, FileZilla, Docker, and Kubernetes
  • Must have a strong experience with source control tools like GitHub

  Testing

  • Must have strong advanced Unit testing experience and Agile experience
  • Must have strong working experience in agile
  • Must have participated in SCRUM and must be well aware of the scrum ceremonies
  • Must be able to self-manage the pipeline and should be well prepared to meet challenging timelines

  MySQL competency

  • Must be able to write complex queries
  • Understanding and implementation level knowledge of key joins, constraints, and triggers
  • Able to analyze the query and perform query optimization
  • Independently handle the Table DDL and DML statements as part of the development
  • Ability to create ER diagrams and data mapping diagrams and document data entity chang

The ideal candidate will be responsible for creating, installing and managing our databases. You will ensure optimal database performance by analyzing database issues and monitoring database performance.

What will I be doing?

• A professional Database Administrator (DBA) will be responsible for the architecture, performance, integrity, and security of a database.
• Design and build highly available microsoft MySQL and SQL solutions, making use of log shipping, mirroring and always on technologies
• Ensure performance, security, and availability of databases
• Prepare documentation and specifications
• Handle common database procedures such as upgrade, backup, recovery, migration, etc.
• Design, create and implement database systems based on the end user's requirements.
• Collaborate with other team members and stakeholders
• Collaborate with the engineering and production support teams to create forward-looking service improvement plans and roadmaps.
• Installation, configuration and upgrading of application software and related products

 What Skill do I need ?

• Minimum 5 years of experience in database administration, information technology, database architecture, or a related field
• Installation, configuration and upgrading of MS SQL/Oracle/MySQL/ Server software and related products
• Strong proficiency with Microsoft SQL, and ideally its variants in other popular RDBMS
• Skilled at optimizing large complicated SQL statements
• Proven working experience as a Database Administrator and expert in MongoDB
• Install server software, configure database servers, monitor and maintain system health and security
• Excellent knowledge of data backup, recovery, security, integrity
• Familiarity with database design, documentation and coding
• Previous experience with DBA case tools (frontend/backend) and third-party tools
• Problem solving skills and ability to think algorithmically
• Experience with large databases and complex process models

Required Qualification :

• Bachelor's Degree or equivalent experience in Computer Science, Technology, or a related field of study
• Proven knowledge of SQL Servers, Cpanels, MySQL
• Strong analytical, problem-solving, and decision-making skills
• Advanced working SQL and MySQL knowledge and experience working with relational databases, query authoring (SQL)
• Excellent knowledge of Performance tuning, DB administration, data backup, recovery, security, integrity
• Experience working with both structured and unstructured data.
• Excellent problem-solving and analytical skills
• Good communication, teamwork and negotiation skills

 Excellent communication and analytical Skills 

∙ Strong leadership and management skills 

∙ Must have excellent interpersonal skills 

∙ Excellent written and verbal communication 

∙ Active listening and Problem solving skills 

∙ Ability to multitask, prioritize, and manage time effectively 

 Roles and Responsibilities: 

∙ A professional approach in answering calls and provide information  about products and services, taking input of issues and their  redressal thereof 

∙ Keep records of customer interactions, process customer accounts  and file documents 

∙ Proficiently communicating with customers electronically and taking  follow up of the procedures. 

∙ Handling customer queries regarding various products ∙ Identify and assess customer needs to achieve satisfaction ∙ Exhibiting patience in order to resolve queries in a timely manner ∙ Escalate unresolved issues to the appropriate internal teams ∙ Document knowledge in the form of solution article 

∙ Respond to customer queries in a timely and accurate way, via  phone, email or chat 

∙ Patience when handling tough cases. 

∙ Take a deep dive into product key features and have keen  insight/knowledge about the product.

Key Requirements:

• Prior experience in content marketing, content growth, and SEO
• Working knowledge of search engine optimization practices
• Outstanding ability to think creatively, strategically, and identify and resolve problems
• Excellent verbal and written communication skill
• Ability to work within a team and independently
• Familiarization Google analytics
• Experience with website optimization tools
• Strong organizational, time management, and analytical skills

Responsibilities:

• Reviewing and analyzing client sites for areas that can be improved and optimized
• Preparing detailed strategy reports
• Identifying powerful keywords to drive the most valuable traffic
• Running PPC campaigns
• Writing powerful calls-to-action to convert visitors
• Filling websites and other content with effective keywords
• Writing effective SEO content for blogs, websites and social media accounts
• Developing link building strategies>
• Analyzing keywords and SEO techniques used by competitors
• Keeping updated on both white hat and black hat SEO strategies to avoid stay within search engine guidelines
• Compiling and presenting SEO guidelines

* Develop, record and maintain cutting edge web-based PHP applications on portal plus premium service platforms

* Build innovative, state-of-the-art applications and collaborate with the User Experience (UX) team

* Ensure HTML, CSS, and shared JavaScript is valid and consistent across applications

* Prepare and maintain all applications utilizing standard development tools

* Utilize backend data services and contribute to increase existing data services API

* Lead the entire web application development life cycle right from concept stage to delivery and post launch support

* Convey effectively with all task progress, evaluations, suggestions, schedules along with technical and process issues

* Document the development process, architecture, and standard components

* Coordinate with co-developers and keeps project manager well informed of the status of development effort and serves as liaison between development staff and project manager