Quality Analyst - Manual Testing

Quality Analyst

We are looking for a results-driven Software Tester to be responsible for designing and running tests on software usability and provide quality assurance from the stage of software development to deployment. You'll conduct manual tests to ensure the software created by developers is fit for purpose and any bugs or issues are removed within a product before it gets deployed to everyday users.

Position Overview:

We are on the hunt for a dedicated Manual Quality Analyst with specialized experience in mobile and web application testing. The successful candidate will have a rich background in manual testing methodologies, ensuring that our mobile and web applications function seamlessly.

Key Responsibilities:

1. Manual Testing & Validation: Lead manual testing efforts for both mobile (iOS, Android) and web applications.

2. Test Design: Design, document, and execute manual test cases and test scripts based on real-time requirements.

3. Cross-Platform Testing: Validate functionalities across various device types, operating systems, browsers, and screen sizes.

4. Defect Management: Identify, document, and manage defects, ensuring effective defect tracking and resolution.

5. Collaboration: Work closely with the development, product, and business teams to understand requirements, use-cases, and user journeys.

6. Performance & Load Testing: Manually simulate multiple users to test the application's performance and behavior under peak loads.

7. Usability Testing: Ensure that applications are intuitive and user-friendly.

8. Regression Testing: Manually verify that previously developed and tested software still functions after a change.

Qualifications:

• Bachelor’s degree in Computer Science, Software Engineering, or a related field.
• Years of hands-on experience in software quality assurance, predominantly in manual testing of mobile and web applications.
• Proficient understanding of software QA methodologies, tools, and manual testing best practices.
• Demonstrated ability to create comprehensive manual test plans and test cases.
• Strong analytical and problem-solving skills, with meticulous attention to detail.
• Prior experience working in an Agile/Scrum development environment.
• Good to have prior experience using Test management tools like JIRA, Postman, Bugzilla etc
• Proficiency in automated testing tools like Selenium, Appium, or similar is added advantage

Note: Experience in Mobile Application Testing is must

Key Responsibilities:

• Test Strategy & Planning: Develop and implement comprehensive test strategies and plans for the e-commerce gift card product, covering functional, regression, integration, and performance testing.
• Manual Testing: Conduct thorough manual testing when necessary, focusing on critical paths, edge cases, and user experience.
• Bug Management: Identify, document, and track bugs using JIRA or similar tools. Work with the development team to prioritize and resolve issues.
• Collaboration: Collaborate closely with cross-functional teams, including developers, product managers, and UX/UI designers, to understand requirements, provide feedback, and ensure product quality.
• Performance Testing: Lead efforts to test the scalability and performance of the gift card platform, ensuring it can handle high volumes of transactions and users.
• Documentation: Create and maintain detailed test documentation, including test cases, test scripts, and test reports.
• Continuous Improvement: Stay up-to-date with the latest QA tools, trends, and best practices. Continuously seek to improve the efficiency and effectiveness of QA processes.

We are looking for a Senior Quality Assurance (QA) engineer to develop and execute exploratory and automated tests to ensure product quality.

QA engineer responsibilities include:

Designing and implementing tests, debugging and defining corrective actions. You will also review system requirements and track quality assurance metrics (e.g. defect densities and open defect counts.)

The QA technician role plays an important part in our company’s product development process. Our ideal candidate will be responsible for conducting tests before product launches to ensure software runs smoothly and meets client needs, while being cost-effective. If you hold an engineering background and enjoy providing end-to-end solutions to software quality problems, we would like to meet you.

Ultimately, you should monitor all stages of software development to identify and resolve system malfunctions to meet quality standards.

Responsibilities

• Review requirements, specifications and technical design documents to provide timely and meaningful feedback
• Create detailed, comprehensive and well-structured test plans and test cases
• Estimate, prioritize, plan and coordinate testing activities
• Design, develop and execute automation scripts using open source tools
• Identify, record, document thoroughly and track bugs
• Perform thorough regression testing when bugs are resolved
• Develop and apply testing processes for new and existing products to meet client needs
• Liaise with internal teams (e.g. developers and product managers) to identify system requirements
• Monitor debugging process results
• Investigate the causes of non-conforming software and train users to implement solutions
• Track quality assurance metrics, like defect densities and open defect counts
• Stay up-to-date with new testing tools and test strategies

Requirements

• Proven work experience in software development
• Proven work experience in software quality assurance
• Strong knowledge of software QA methodologies, tools and processes
• knowledge of Selenium/Appium for web and app automation in android and IOS
• Experience in writing clear, concise and comprehensive test plans and test cases
• Hands-on experience with both white box and black box testing
• Hands-on experience with manual and automated testing tools
• Solid knowledge of SQL and scripting
• Experience of 3 years to 8 years
• Experience working in an Agile/Scrum development process
• Experience with performance and/or security testing is a plus.

We're looking for a QA Engineer to help with manual testing as well as introduce automation to our processes where possible. Candidates will need to be familiar with and able to write scripts, set up automation processes, and familiarise themselves with the products we build (web and mobile apps).

• The role will also require you to document test cases with an understanding of what the product does and how the end-user might approach it.
• Understand functional and non-functional testing requirements of web and mobile applications.
• Document functional testing scenarios and cases, for manual testing of API functionality using Postman and manual testing of User Interface elements (web, mobile, and mobile web)
• Identify or create data for testing
• Execute test cases and record status
• Log defects identified and track them through retesting and closure
• Debug using ADB commands and tools like Charles Proxy to primarily identify the root cause of failures.

Skill:

• Good understanding of mobile and web applications functionality
• Good understanding of how APIs work functionally
• Strong knowledge of software QA methodologies, tools, and processes
• Experience in writing clear, concise, and comprehensive test plans and test cases
• Hands-on experience with both white box and black box testing
• Non-functional testing of mobile applications including but not limited to battery analysis, GPU overdraw, responsiveness, etc.