.Net Production Support Engineer

ABOUT KRISPCALL

KrispCall is an AI-powered business phone solution helping modern teams manage calls, SMS, and customer communication across geographies. We are expanding our channel ecosystem in India and looking for a Channel Sales Manager who can build and scale partner-led revenue through strong partner recruitment, enablement, and co-selling.

This role is for someone who understands how to create repeatable partner motion. Recruit the right partners, activate them fast, and drive a consistent pipeline.

KEY RESPONSIBILITIES

1) Channel Strategy and Revenue Ownership

- Own channel-led pipeline and revenue targets for assigned regions/segments.

- Build a clear partner plan: partner types, ICP, outreach strategy, onboarding flow, and quarterly execution.

- Create predictable partner sourcing and activation motion, not just one-off partnerships.

2) Partner Acquisition and Onboarding

- Identify and recruit high-fit partners such as resellers, agencies, consultants, system integrators, CRM implementers, and IT service providers.

- Qualify partners using structured criteria (reach, vertical fit, capability, deal velocity potential).

- Lead partner onboarding from start to activation: pitch, commercial alignment, agreement process, and first opportunities.

3) Partner Enablement and Activation

- Train partners on KrispCall positioning, product capabilities, pricing basics, and demo readiness.

- Build partner playbooks: outbound messaging, use cases, objection handling, demo scripts, and lead sharing process.

- Ensure partners can generate and close opportunities independently, with KrispCall support when needed.

4) Co-selling and Deal Execution

- Work with partners on joint pipeline building and deal execution.

- Support partner-driven deals: discovery, solutioning, demos, proposal coordination, and closure.

- Maintain deal hygiene and ensure accurate tracking across stages in CRM.

5) Partner Success and Relationship Management

- Run regular partner check-ins, pipeline reviews, and joint GTM planning.

- Drive partner performance through clear goals: leads, meetings, demos, and closed-won revenue.

- Solve partner blockers quickly: product gaps, collateral gaps, pricing concerns, process delays.

6) Reporting and Forecasting

- Maintain accurate reporting on partner pipeline, conversion rates, and revenue contribution.

- Track partner health metrics: activation time, deal velocity, and repeatability.

- Share insights with internal teams to improve partner program, messaging, and enablement.

7) Events and Ecosystem Presence

- Represent KrispCall at relevant industry events, partner meets, and networking sessions.

- Use events as a partner acquisition and activation channel, not only lead collection.

- Capture learnings and opportunities clearly for internal follow-up.

QUALIFICATIONS AND EXPERIENCE

- 3 to 6 years of experience in channel sales, partnerships, alliance management, or B2B SaaS sales with channel exposure.

- Proven track record of building pipeline and revenue through partners.

- Experience working with SMB or mid-market partners is a plus.

- Familiarity with SaaS selling motion, partner ecosystems, and basic CRM discipline.

SKILLS REQUIRED

- Partner recruitment and relationship building

- Partner enablement and activation

- Strong business communication and negotiation

- Pipeline management and forecasting

- Ability to run structured partner programs and processes

- Comfortable representing the company externally at events and partner meetings

- Strategic thinking with hands-on execution

WHAT WE OFFER

- Competitive salary with performance-linked incentives

- Ownership of a high-impact growth channel at KrispCall

- Strong growth path into Head of Partnerships or Regional Channel Lead

- Exposure to a fast-moving SaaS environment with real autonomy

- Access to events, partner ecosystems, and strategic GTM initiatives

WHY JOIN KRISPCALL?

At KrispCall, channel is not a side function. It’s a core growth lever. You will directly influence partner-led revenue, help shape the partner program, and build a scalable channel engine in India. If you enjoy building ecosystems, working with ambitious partners, and driving measurable revenue outcomes, we would like to meet you.

Senior Full Stack Developer – Analytics Dashboard

Job Summary

We are seeking an experienced Full Stack Developer to design and build a scalable, data-driven analytics dashboard platform. The role involves developing a modern web application that integrates with multiple external data sources, processes large datasets, and presents actionable insights through interactive dashboards.

The ideal candidate should be comfortable working across the full stack and have strong experience in building analytical or reporting systems.

Key Responsibilities

• Design and develop a full-stack web application using modern technologies.
• Build scalable backend APIs to handle data ingestion, processing, and storage.
• Develop interactive dashboards and data visualisations for business reporting.
• Implement secure user authentication and role-based access.
• Integrate with third-party APIs using OAuth and REST protocols.
• Design efficient database schemas for analytical workloads.
• Implement background jobs and scheduled tasks for data syncing.
• Ensure performance, scalability, and reliability of the system.
• Write clean, maintainable, and well-documented code.
• Collaborate with product and design teams to translate requirements into features.

Required Technical Skills

Frontend

• Strong experience with React.js
• Experience with Next.js
• Knowledge of modern UI frameworks (Tailwind, MUI, Ant Design, etc.)
• Experience building dashboards using chart libraries (Recharts, Chart.js, D3, etc.)

Backend

• Strong experience with Node.js (Express or NestJS)
• REST and/or GraphQL API development
• Background job systems (cron, queues, schedulers)
• Experience with OAuth-based integrations

Database

• Strong experience with PostgreSQL
• Data modelling and performance optimisation
• Writing complex analytical SQL queries

DevOps / Infrastructure

• Cloud platforms (AWS)
• Docker and basic containerisation
• CI/CD pipelines
• Git-based workflows

Experience & Qualifications

• 5+ years of professional full stack development experience.
• Proven experience building production-grade web applications.
• Prior experience with analytics, dashboards, or data platforms is highly preferred.
• Strong problem-solving and system design skills.
• Comfortable working in a fast-paced, product-oriented environment.

Nice to Have (Bonus Skills)

• Experience with data pipelines or ETL systems.
• Knowledge of Redis or caching systems.
• Experience with SaaS products or B2B platforms.
• Basic understanding of data science or machine learning concepts.
• Familiarity with time-series data and reporting systems.
• Familiarity with meta ads/Google ads API

Soft Skills

• Strong communication skills.
• Ability to work independently and take ownership.
• Attention to detail and focus on code quality.
• Comfortable working with ambiguous requirements.

EKO STAY is a leader in professionally managed vacation homes, offering curated homestay experiences across India. Founded in 2018 by experts in hospitality, the company operates over 150 thoughtfully designed villas across 12 cities. Known for its focus on innovation, customer satisfaction, and sustainable growth, EKO STAY sets benchmarks in alternative accommodations. Guests enjoy a blend of comfort, convenience, and unforgettable experiences with every stay.

We are seeking a Full Stack Developer with strong hands-on experience in React (preferred) or Angular, along with backend expertise in Laravel/PHP, to support development of web applications, internal tools, and data-driven platforms.

The ideal candidate is technically strong, detail-oriented, and capable of working independently to build scalable solutions, improve system performance, and enhance user experience.

Key Responsibilities

·        Develop and maintain scalable web applications using React (preferred) or Angular for frontend.

·        Build and manage backend systems using Laravel/PHP, ensuring clean architecture and performance optimization.

·        Design and integrate APIs for seamless data flow between frontend and backend systems.

·        Collaborate with internal teams to gather requirements and translate them into functional technical solutions.

·        Work on database design, queries, and optimization to support application performance.

·        Maintain and improve existing systems, fix bugs, and ensure smooth functionality.

·        Implement responsive UI/UX designs and ensure cross-browser compatibility.

·        Support integrations with third-party tools, dashboards, and reporting systems.

·        Ensure code quality through best practices, testing, and documentation.

Skills & Qualifications

·        Strong experience in React.js (preferred) or Angular.

·        Solid backend development experience in Laravel/PHP.

·        Good understanding of HTML, CSS, and JavaScript.

·        Experience working with REST APIs and integrations.

·        Knowledge of MySQL or similar databases.

·        Strong problem-solving skills and attention to detail.

·        Ability to work independently and manage tasks efficiently.

·        Good communication skills to coordinate with cross-functional teams.

Preferred

·        Experience with Zoho applications (Zoho Analytics, CRM, Creator, Flow).

·        Knowledge of automation, APIs, and third-party integrations.

·        Familiarity with version control tools like Git.

·        Understanding of deployment, hosting, and basic DevOps practices.

Responsibilities:

• Develop application modules independently and fix any bugs promptly.
• Perform unit testing for the development work carried out
• Act as a mentor to the junior resources and provide technical guidance.
• Build scalable and secure video conferencing platforms using WebRTC
• Integrate AI-based chatbots, real-time messaging, and WebSocket channels
• Troubleshoot problems and provide solutions.
• Conduct and participate in project planning & scheduling, design discussions, and provide assistance during testing.
• Remain up to date with the modern industry practices involved in designing and developing high-quality software.
• Ability to perform engineering and identify and fix bottlenecks.

Must Have:

• Must have at least 5+ years of experience in MERN Stack development.
• Strong expertise in Nodejs, ReactJs, and MongoDB

       ●  Must possess strong analytical skills to be able to break down complex problems into

smaller atomic units of work.

• Good knowledge of Express.js & JS libraries.
• Experience with WebRTC for video conferencing solutions
• Proficiency in real-time communication using Socket.IO/WebSockets
• Hands-on with AI chatbot integration or NLP-powered UI interactions
• Sound understanding of microservices architecture.
• Team Handling experience for at least 2 years. 
• Excellent grasp of data structures and designing and developing Rest APIs.
• Good skills in NoSQL (MongoDB or equivalent).
• Experience in developing responsive web applications.
• Willingness to learn and adopt new technologies in a short period as required by

the project.

• Sound understanding of Agile and Scrum methodologies and ability to participate in Sprint

ceremonies.

Key responsibilities:

• Develop features across multiple subsystems within our applications, including collaboration in requirements definition, prototyping, design, coding, testing and deployment
• Understand how our applications operate, are structured, and how customers use them
• Provide engineering support (when necessary) to our technical operations staff when they are building, deploying, configuring and supporting systems for customers
• Participate with the engineering and operations teams to define plans for standardizing, scaling and enhancing our products and the services utilized to deploy/install/release those products
• Participate in interactions with customers as a technical expert for product subsystems
• Investigate, analyze and make recommendations to management regarding technology improvements, upgrades and modifications
• Other duties from time to time as determined by management

At Upswing, we are committed to building a robust, scalable & secure API platform to power the world of Open Finance.

We are a passionate and self-driven team of thinkers who aspire to build the rails to connect the legacy financial sector with financial innovators through a simple and powerful banking-as-a-service (BaaS) platform.

We are looking for motivated engineers who will be working in a highly creative and cutting-edge technology environment to build a world-class financial services suite.

About the role

As part of the DevSecOps team at Upswing, you will get to work on building state-of-the-art infrastructure for the future. You will also be –

• Managing security aspects of the Cloud Infrastructure 
• Designing and Implementing Security measures, Incident Response guidelines 
• Conducting Security Awareness Training
• Developing SIEM tooling and pipelines end to end for vulnerability/security/incident reporting 
• Developing automation and performing routine VAPT for Network and Applications
• Integrating with 3rd party vendors for the services required to improve security posture 
• Mentoring people across the teams to enable best practices 

What will you do if you join us?

• Engage in a lot of cross-team collaboration to independently drive forward DevSecOps practices across the org 
• Take Ownership of existing, ongoing, and future DevSecOps initiatives 
• Plan and Engage in Architecture discussions to bring in different angles (especially security angles) to the table
• Build Automation stack and tools for security pipeline 
• Integrate different security measures and pipelines with the SIEM tool
• Conducting routine VAPT using manual and automated workflows, generating and maintaining the report for the same
• Introduce and Implement best practices across teams for a great security posture in the org

You should have

• Curiosity for on-the-job learning and experimenting with new technologies and ideas
• A strong background in Linux environment
• Proven experience in Architecting networks with security first implementation
• Experience with VAPT tooling for Networks and Applications is required 
• Strong experience in Cloud technologies, multi-cloud environments, and best practices in Cloud 
• Experience with at least one scripting language (Ruby/Python/Groovy)
• Experience in Terraform is highly desirable but not mandatory
• Some experience with Kubernetes, and Docker is required 
• Understanding Java web applications and monitoring them for security vulnerabilities would be a plus 
• Any other DevSecOps-related experience will be considered

• 2+ years professional writing experience
• Excellent writing and editing skills
• Experience writing content for web/mobile products
• Experience writing emails, landing pages, or editorial content
• Proven ability to collaborate successfully with cross-­functional partners
• Ability to work independently in a fast-paced environment.
• Experience writing stories or more long-form editorial content
• Experience with trauma informed writing is a plus
• Experience writing for social impact products or audiences is a plus
• Solid understanding of email marketing and social channels are a plus
• Portfolio of writing samples

Hands -on experience with the following technologies is needed:

1. Good Knowledge of Python & Django Framework.
2. Experience in Git or any Version control systems.
3. Experience in SQL Databases like MySQL and PostgreSQL.
4. Knowledge of NoSQL Databases like Mongodb.
5. Worked on Django based live projects.
6. To implement microservices using Django rest framework.
7. Handling various technical aspects like coding of modules using the given design specifications
8. Debugging and fixing the defects as well as analyzing its root cause.
9. Deployment(AWS) and monitoring of the live project.
10. Mentoring junior developers.

Knowledge/Experience of AWS will be a big plus

Preferred Qualifications: 
B-Tech-IT/B-Tech -CSE/BCA or any degree in the relevant field

Required Experience: 
3 – 6 Years