Digital Solution Architect

The Power BI Intern will assist the analytics team in using Microsoft Power BI to create interactive dashboards and reports. Working with actual datasets to assist well-informed business decision-making, this position provides practical exposure to data analysis, visualization, and business intelligence techniques.

Job Title : Guidewire ClaimCenter Developer

Experience : 5+ Years

Location : Pune / Hyderabad / Bangalore

Notice Period : Immediate Joiners Only

Job Description :

We are seeking an experienced Guidewire ClaimCenter Developer with a strong background in both configuration and integration. The ideal candidate should possess excellent debugging and analytical skills, along with the ability to lead a team and communicate effectively with clients.

Mandatory Skills :

Guidewire ClaimCenter Development, Gosu Programming, Integration & Configuration (Guidewire), Debugging & Root Cause Analysis, Client Communication

Key Responsibilities :

• Develop and enhance functionalities within Guidewire ClaimCenter.
• Work on both configuration and integration aspects using Gosu.
• Perform root cause analysis within tight timelines to resolve incidents according to SLAs.
• Provide technical guidance and support to the development team.
• Interact and communicate clearly and precisely with clients and stakeholders.
• Ensure timely resolution of issues, maintaining system performance and stability.

Required Skills :

• Strong hands-on experience in Guidewire ClaimCenter development.
• Proficient in Gosu programming language and queries.
• Excellent debugging and analytical abilities.
• Ability to manage a small team and resolve technical queries.
• Strong communication skills to interact with clients professionally.

Job Title: Customer Support Executive

Location: HSR, Bangalore

Work Mode: In-office (6 days a week)

Shift: Rotational Shifts Week-off: Rotational

About the Role:

We are looking for a proactive and empathetic Customer Support Executive to join our team. You will be the first point of contact for our customers, ensuring prompt, professional, and effective resolution to their queries, complaints, and requests across multiple channels.

Key Responsibilities

● Handle inbound and outbound customer calls, emails, and chat queries.

● Provide accurate information about products/services and resolve issues within defined SLAs.

● Escalate unresolved issues to the appropriate department and follow up until closure.

● Maintain detailed records of customer interactions in the CRM system.

● Coordinate with cross-functional teams to ensure seamless customer experience.

● Meet daily/weekly performance

Design, develop, and maintain scalable web applications using React.js.

Build and optimize Progressive Web Applications (PWAs) with offline capabilities, push notifications, and responsive design.

Implement mobile-first features and ensure cross-device compatibility.

Handle app packaging and distribution for various platforms (e.g., Android, iOS via PWA standards).

Collaborate with UI/UX designers and backend developers to deliver high-quality user experiences.

Design, build, and maintain a scalable component library to promote UI consistency and reusability across projects

Ensure cross-platform optimization and responsiveness of applications.

Optimize application performance and loading times.

Integrate APIs and manage state using modern tools (e.g., Redux, Context API).

Implement and manage push notifications and background sync features.

Advocate for and implement best practices in UI architecture, including modularity, theming, and performance optimization.

Stay up to date with the latest trends in Web development and PWA capabilities.

Hospitality services domain experience is a plus.

Strong problem-solving skills, with the ability to work independently and in a team.

Proficiency in Agile methodologies and software development best practices.

Experience with version control systems, particularly Git.

We are looking for candidates with 0.5 - 2 years of work experience*

ByteAlly is a software consultancy based out of Chennai focusing heavily on the supply chain industry. Our solutions span Blockchain solutions, Food traceability, B2B integrations, and enterprise applications. We are looking for a Back End developer to join our force.

• Proficiency in C# - Experience using .NET Core.
• Experience in developing ASP.NET MVC / ASP.NET Core WEB API applications
• Extensive knowledge of Entity Framework/ EF Core
• Proficient knowledge of SQL Server
• Knowledge in React.JS preferred
• Extensive experience in performance tuning and code optimization

Please Note: We are also looking for candidates who are available to join immediately or with a notice period of maximum 30 days.

We are seeking a highly skilled and innovative 3+ years of experienced Generative AI Engineer to join our dynamic team. As a Generative AI Engineer, you will play a key role in developing cutting-edge algorithms and models to create generative solutions that push the boundaries of artificial intelligence.

Key Responsibilities

1. Design, develop, and implement cutting-edge computer vision algorithms, encompassing areas such as image processing, object detection, and segmentation.
2. Leverage Generative Adversarial Network (GAN) models to synthesize novel data and enhance the quality of existing datasets.
3. Engage in collaborative efforts with cross-functional teams to seamlessly integrate AI-driven solutions into our product portfolio.
4. Spearhead initiatives to refine and optimize model architectures, ensuring top-tier performance and efficiency.
5. Stay at the forefront of AI and computer vision advancements, ensuring our solutions are consistently state-of-the-art.
6. Provide mentorship to budding data scientists, promoting a cohesive, inclusive, and knowledge-sharing team culture.

Qualifications:

1. A minimum of 3 years of specialized experience in computer vision, with a focus on deep learning. Proficiency in neural architectures such as CNNs, RNNs, Encoder-Decoders, and generative models including GANs and GPT is essential.
2. Demonstrated expertise in crafting, fine-tuning, and deploying AI models for real-world applications.
3. Mastery in programming languages, notably Python, and familiarity with deep learning frameworks such as TensorFlow and PyTorch. Experience with image processing libraries like OpenCV and Pillow is a plus.
4. Exceptional analytical and problem-solving prowess, complemented by meticulous attention to detail.
5. Stellar communication and presentation abilities, with a knack for distilling intricate technical data into clear, actionable business insights.

Preferred Skills:

1. Hands-on experience with cloud platforms, especially AWS, and adeptness with container orchestration tools like Docker and Kubernetes.
2. Proficiency in version control utilities, particularly Git and GitHub.
3. Prior contributions to the AI research community, such as publications or significant community involvement, will be highly regarded.
4. Acquaintance with agile development practices.
5. A compelling portfolio showcasing a range of projects in computer vision and image segmentation is desirable

• Identifying and assessing customer’s needs to achieve satisfaction
• Handling customer complaints, providing appropriate solutions and alternatives within the time limits; following up to ensure resolution
• Building sustainable relationships and trust with customers through open and interactive communication
• Providing accurate, valid and complete information by using the right methods/tools
• Following communication procedures, guidelines and policies
• Taking the extra mile to engage customers

Desired Candidate Profile

• Strong customer handling skills on phone and email
• Familiar with CRM systems and practices
• Prior experience with Freshdesk and Magento would be a plus
• Customer orientation and ability to adapt/respond to different types of people
• Excellent communication skills ( both written and verbal )
• Ability to multitask, prioritize and manage time effectively
• Empathy and Compassion
• Punctuality
• Ability to stretch long hours and work for the bigger vision of the company
• Experience with Microsoft office and G-suite (google)
• Basic knowledge of Microsoft Excel for reporting purposes is a MUST
• Good hold on English Grammar
• Problem identification and solving attitude
• Ability to listen
• Customer Obsession
• High integrity
• Decisiveness