Data Scientist (Python+ ML)

About MyOperator

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Role Overview

The Team Lead Customer Success will lead a team of Customer Success Representatives, ensuring high levels of customer satisfaction, retention, and growth. This role involves managing team performance, driving process improvements, and fostering strong customer relationships. 

Responsibilities: 

Revenue Growth and Retention: 

• Drive upsell and cross-sell initiatives to maximize customer value. 
• Implement strategies for revenue retention and expansion within the existing customer base.
• Monitor and improve product adoption rates among customers. 
• Develop and execute churn management strategies to minimize customer attrition.

Team Leadership and Management: 

• Lead, mentor, and develop a team of Customer Success Representatives
• Set team goals, monitor performance, and provide regular feedback and coaching.
• Conduct performance reviews and identify training needs. 
• Ensure team adherence to established processes and best practices. 

Customer Relationship Management: 

• Oversee and manage key customer relationships. 
• Address and resolve escalated customer issues in a timely and effective manner.
• Proactively identify and mitigate potential customer risks. 
• Drive customer satisfaction and loyalty initiatives. 

Client Onboarding: 

• Oversee the onboarding process for new clients, ensuring a satisfactory experience.
• Develop and refine onboarding procedures to facilitate future upsell and cross-sell opportunities. 

Process Improvement and Optimization: 

• Identify areas for process improvement within the Customer Success department.
• Develop and implement strategies to enhance efficiency and effectiveness.
• Monitor key metrics and generate reports on team and customer performance.
• Utilize data to make informed decisions and drive continuous improvement. 

Collaboration and Communication: 

• Collaborate with other departments, including Sales, Product, and Support, to ensure a seamless customer experience. 
• Communicate effectively with team members, management, and customers.
• Participate in meetings and provide updates on team activities and customer issues. 

Qualifications

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• 3+ years of experience in customer success and account management. 
• 2+ years of prior experience in a team lead or management role. 
• Proven experience in customer success, account management, 
• Proven team management experience.
• Strong communication, interpersonal, and problem-solving skills. 
• Proficiency in CRM software and other relevant tools. 
• Experience in the cloud telephony or SaaS industry is a plus. 

Key Skills: 

• Leadership and team management 
• Customer relationship management 
• Process improvement 
• Communication and interpersonal skills 
• Problem-solving 
• Data analysis 
• CRM software proficiency 

Additional Information 

• Opportunity for growth and advancement. 
• Dynamic and collaborative work environment 
• Chance to work with cutting-edge technology and solutions.

Title: Data Engineer II (Remote – India/Portugal)

Exp: 4- 8 Years

CTC: up to 30 LPA

Required Skills & Experience:

• 4+ years in data engineering or backend software development
• AI / ML is important
• Expert in SQL and data modeling
• Strong Python, Java, or Scala coding skills
• Experience with Snowflake, Databricks, AWS (S3, Lambda)
• Background in relational and NoSQL databases (e.g., Postgres)
• Familiar with Linux shell and systems administration
• Solid grasp of data warehouse concepts and real-time processing
• Excellent troubleshooting, documentation, and QA mindset

If interested, kindly share your updated CV to 82008 31681

POSITION: Sr. Devops Engineer

Job Type: Work From Office (5 days)

Location: Sector 16A, Film City, Noida / Mumbai

Relevant Experience: Minimum 4+ year

Salary: Competitive

Education- B.Tech

About the Company: Devnagri is a AI company dedicated to personalizing business communication and making it hyper-local to attract non-English speakers. We address the significant gap in internet content availability for most of the world’s population who do not speak English. For more detail - Visit www.devnagri.com

We seek a highly skilled and experienced Senior DevOps Engineer to join our dynamic team. As a key member of our technology department, you will play a crucial role in designing and implementing scalable, efficient and robust infrastructure solutions with a strong focus on DevOps automation and best practices.

Roles and Responsibilities

- Design, plan, and implement scalable, reliable, secure, and robust infrastructure architectures

- Manage and optimize cloud-based infrastructure components - Architect and implement containerization technologies, such as Docker, Kubernetes

- Implement the CI/CD pipelines to automate the build, test, and deployment processes

- Design and implement effective monitoring and logging solutions for applications and infrastructure. Establish metrics and alerts for proactive issue identification and resolution

- Work closely with cross-functional teams to troubleshoot and resolve issues.

- Implement and enforce security best practices across infrastructure components

- Establish and enforce configuration standards across various environments.

- Implement and manage infrastructure using Infrastructure as Code principles

- Leverage tools like Terraform for provisioning and managing resources.

- Stay abreast of industry trends and emerging technologies.

- Evaluate and recommend new tools and technologies to enhance infrastructure and operations

Must have Skills:

Cloud ( AWS & GCP ), Redis, MongoDB, MySQL, Docker, bash scripting, Jenkins, Prometheus, Grafana, ELK Stack, Apache, Linux

Good to have Skills:

Kubernetes, Collaboration and Communication, Problem Solving, IAM, WAF, SAST/DAST

Interview Process:

Screening Round then Shortlisting >> 3 technical round >> 1 Managerial round >> HR Closure

with your short success story into Devops and Tech

Cheers 

For more details, visit our website- https://www.devnagri.com

Note for approver

Responsibilities:

• Collaborate with the project team to gather requirements and understand user needs.
• Design and develop web applications using the MERN stack.
• Write clean and efficient code for both the front-end and back-end.
• Ensure the creation of responsive and cross-browser compatible web applications.
• Optimize applications for speed, performance, and scalability.
• Debug and troubleshoot issues, and participate in code reviews.
• Develop and maintain RESTful APIs for front-end interactions.
• Integrate third-party libraries and APIs when required.
• Keep up-to-date with the latest web development trends and best practices.
• Conduct unit and integration testing to ensure code quality.
• Collaborate with team members and stakeholders to meet project deadlines.
• Document code and technical specifications.
• Participate in knowledge sharing and continuous learning within the team.

Requirements:

• A Bachelor's degree in Computer Science, Engineering, or a related field is preferred, but not mandatory.
• A minimum of 2 years of hands-on experience as a MERN Stack Developer.
• Proficiency in Node.js and Express.js for building the back-end of web applications.
• Strong knowledge and experience in React.js for front-end development.
• Expertise in MongoDB for database design and management.
• Strong understanding of JavaScript, ES6+
• Familiarity with RESTful API development and integration.
• Ability to work with HTML, CSS, and responsive design principles.
• Experience with version control systems, such as Git.
• Problem-solving skills and an aptitude for learning new technologies.
• Strong communication and teamwork skills.

Photo-Videographer is the one who is responsible for shooting and editing high quality videos and photos; and for coordination with marketing team to ensure delivery and content guidelines to get better and higher results

in the marketing function.

What do we need?

We are looking for a Flutter developer to join us as an intern as soon as possible. We operate through mobile and web apps. You will be one among the initial team of core developers using technology to delight customers. 

What will you do?

• Architect, design, build, deploy, and maintain scalable, reusable software 
• Help us build an awesome backend for our mobile apps
• Work on feature development, designing solutions and deployments etc

What you must have.

• Have built two or more iOS/Android apps in Flutter
• knowledge of Dart
• Experience with third-party analytics and marketing SDK’s like Firebase, and Clevertap.
• Experience with integration of Admob or Facebook Audience network experience with Git, Jenkins, or other version control tools
• Ability to write readable code, create extensive documentation for existing code, and refactor the previously written code into a readable state.
• Experience in developing Location Based Services 
• Experience working with remote data via REST and JSON 
• Experience with third-party libraries and APIs 
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies 
• Should be aware of platform-independent mobile application development trends/tools 

Job Title: Data Engineer

Job Summary: As a Data Engineer, you will be responsible for designing, building, and maintaining the infrastructure and tools necessary for data collection, storage, processing, and analysis. You will work closely with data scientists and analysts to ensure that data is available, accessible, and in a format that can be easily consumed for business insights.

Responsibilities:

• Design, build, and maintain data pipelines to collect, store, and process data from various sources.
• Create and manage data warehousing and data lake solutions.
• Develop and maintain data processing and data integration tools.
• Collaborate with data scientists and analysts to design and implement data models and algorithms for data analysis.
• Optimize and scale existing data infrastructure to ensure it meets the needs of the business.
• Ensure data quality and integrity across all data sources.
• Develop and implement best practices for data governance, security, and privacy.
• Monitor data pipeline performance / Errors and troubleshoot issues as needed.
• Stay up-to-date with emerging data technologies and best practices.

Requirements:

Bachelor's degree in Computer Science, Information Systems, or a related field.

Experience with ETL tools like Matillion,SSIS,Informatica

Experience with SQL and relational databases such as SQL server, MySQL, PostgreSQL, or Oracle.

Experience in writing complex SQL queries

Strong programming skills in languages such as Python, Java, or Scala.

Experience with data modeling, data warehousing, and data integration.

Strong problem-solving skills and ability to work independently.

Excellent communication and collaboration skills.

Familiarity with big data technologies such as Hadoop, Spark, or Kafka.

Familiarity with data warehouse/Data lake technologies like Snowflake or Databricks

Familiarity with cloud computing platforms such as AWS, Azure, or GCP.

Familiarity with Reporting tools

Teamwork/ growth contribution

• Helping the team in taking the Interviews and identifying right candidates
• Adhering to timelines
• Intime status communication and upfront communication of any risks
• Tech, train, share knowledge with peers.
• Good Communication skills
• Proven abilities to take initiative and be innovative
• Analytical mind with a problem-solving aptitude

Good to have :

Master's degree in Computer Science, Information Systems, or a related field.

Experience with NoSQL databases such as MongoDB or Cassandra.

Familiarity with data visualization and business intelligence tools such as Tableau or Power BI.

Knowledge of machine learning and statistical modeling techniques.

If you are passionate about data and want to work with a dynamic team of data scientists and analysts, we encourage you to apply for this position.

What The Role Is

We are looking for an GRC Operations Officer based in Chennai. This is a new role within the growing IT Compliance function, where you will be responsible for handling audits, implementation of information security policies etc,. The successful candidate will be comfortable working with the team on implementing frameworks and providing support for internal and external stakeholders. Reporting to the IT Compliance Officer for our Chennai team, this role is integral to the successful growth of the team as well as wider company performance.  

What You’ll Do

• Contribute and assist with continuous improvement of company policies, practices, and procedures
• Review, modify and maintain existing practices and policies to reflect our operations and values within specific industry-standard frameworks like ISO and NIST, among others
• Provide support for internal and third-party audits
• Respond to due diligence and TPRM requests from customers and other interested parties.
• Support internal staff with GRC-related questions and topics
• Develop, maintain and execute awareness programs
• Be a local representative of the company’s GRC group and manage the physical security requirements for the location
• Work independently and prioritize multiple tasks and adapt to needed changes
• Effectively communicate risks to diverse audiences, both in writing and verbally
• Apply a risk-based approach to planning, executing, and reporting on audit engagements and auditing process;

What You’ll Bring

• 2-5 years IT Security, IT risk, IT auditing, and/or IT Compliance experience within a technology company, accounting firm,  or others.
• Bachelor's degree or equivalent work experience working in compliance/GRC team.
• Exceptional organisational skills and attention to details.
• Knowledge of applicable domestic and internationally recognized information security management, governance, and compliance principles, practices, laws, rules and regulations;
• Information systems auditing, monitoring, controlling, and assessment process.

Perks & Benefits: 

• Competitive base salary
• Equity - every employee is a stakeholder in our enormous upside
• A tech-first company culture driven by entrepreneurial thinking and talent
• A great team working in unison towards the same mission
• Transparency is what our product is built on—and so is our culture
• Generous health insurance benefits for employees and their dependents
• Parental leave.
• Flexible work schedule and work-from-home options
• Flexible PTO

We are looking for skilled iOS developers who are passionate about solving digital payment problems for over a billion Indians.

Requirements:

• At least 4 years of experience in developing, releasing, and maintaining iOS mobile applications.
• Ability to write efficient, reusable, and maintainable code in Swift.
• Excellent expertise in iOS SDK frameworks and fundamentals.
• Amazing debugging skills with the ability to write unit test cases Strong computer science fundamentals.
• Startup friendly i.e self-starter, quick learner, hard-working, and passionate.