Product Support Engineer

We are looking for an Application Support Engineer with hands-on experience in Linux/Unix and AutoSys to support and maintain critical production applications. The ideal candidate will be responsible for monitoring application health, troubleshooting production issues, executing and managing batch jobs, and ensuring high system availability.

Key Responsibilities

• Provide L2/L3 application production support.
• Monitor applications and resolve production incidents within defined SLAs.
• Manage and troubleshoot AutoSys job scheduling, failures, and dependencies.
• Perform application support activities on Linux/Unix environments.
• Analyze application, system, and server logs to identify and resolve issues.
• Execute deployment, release, and maintenance activities.
• Work closely with development, infrastructure, and business teams for issue resolution.
• Perform root cause analysis (RCA) and implement preventive measures.
• Create and maintain support documentation and operational runbooks.
• Participate in on-call and 24x7 production support as required.

Required Skills

• Strong experience with Linux/Unix administration and command-line operations.
• Hands-on experience with AutoSys job scheduling and monitoring.
• Good knowledge of Shell Scripting.
• Experience with SQL for data validation and troubleshooting.
• Understanding of incident, problem, and change management processes (ITIL).
• Excellent troubleshooting and analytical skills.
• Strong communication and stakeholder management skills.

Preferred Skills

• Experience with application monitoring tools (e.g., Splunk, AppDynamics, Dynatrace).
• Knowledge of Control-M or other enterprise schedulers.
• Exposure to cloud platforms (AWS/Azure) is a plus.
• Banking or financial services domain experience is preferred.

Qualifications

Hiring Tele-collection Executive!

Location: Thane, Mumbai

Experience: Fresher / Experienced

Age Limit: 19 – 35 years

Salary: ₹14,000 – ₹25,000 (based on interview) + Incentives

Industry: Loan recovery (BL, PL, Credit card)

Education: 10th / 12th Pass & Above

Job Timing: 9:30 AM – 6:30 PM (Day Shift)

Immediate joiners prefered

📌 Job Title: Senior Java Developer

📍 Location: Bangalore

🕒 Experience: 6+ Years

💼 Employment Type: Full-time

🔍 Job Summary

We are looking for an experienced Senior Java Developer with 6+ years of hands-on experience in designing and developing scalable, high-performance applications. The ideal candidate should have strong expertise in Java, Spring Boot, and Microservices architecture, along with a passion for building robust backend systems.

💼 Key Responsibilities

• Design, develop, test, and maintain Java-based applications
• Build scalable microservices using Spring Boot
• Develop and consume RESTful APIs
• Collaborate with front-end developers, product managers, and other stakeholders
• Write clean, efficient, and well-documented code
• Troubleshoot, debug, and upgrade existing systems
• Participate in code reviews and ensure best practices
• Optimize performance and ensure application security

🛠️ Required Skills & Qualifications

• 6+ years of experience in Java development
• Strong knowledge of Core Java, Spring Boot, and Hibernate
• Experience with Microservices architecture
• Hands-on experience with REST APIs
• Familiarity with databases like MySQL, PostgreSQL, or MongoDB
• Experience with cloud platforms (AWS, Azure, or GCP)
• Knowledge of CI/CD tools (Jenkins, Git, Docker, Kubernetes)
• Understanding of Agile/Scrum methodologies

⭐ Good to Have

• Experience with Kafka or messaging queues
• Exposure to DevOps practices
• Knowledge of system design and scalability
• Experience with performance tuning

🎯 What We Offer

• Competitive salary and benefits
• Opportunity to work on modern technologies
• Collaborative and growth-oriented environment
• Learning and development opportunities

Job Summary:

As a Back-end Golang Developer, you will play a pivotal role in designing, developing, and maintaining our back-end infrastructure and applications. You will be responsible for crafting scalable, secure, and robust APIs and products that meet our high standards of performance and reliability. Your expertise in Golang and profound understanding of software engineering principles will be critical in building solutions that drive our company's success.

Responsibilities:

● Collaborate with cross-functional teams, including front-end developers, product managers, and designers, to understand project requirements and contribute to technical discussions.

● Design, develop, and implement high-quality Golang-based back-end systems and applications, ensuring scalability, performance, and maintainability.

● Create and maintain APIs that enable seamless integration with various platforms and services.

● Utilize best practices in software development, testing, version control, and deployment to ensure the delivery of top-notch products.

● Optimize existing code and database queries to improve overall system performance and response times.

● Conduct thorough code reviews and provide constructive feedback to team members to maintain code quality and consistency.

● Implement security best practices in Golang development to safeguard sensitive data and prevent security vulnerabilities.

● Proficiently use Goroutines and Channels to handle concurrent operations and enhance system efficiency.

● Employ Go's built-in testing and benchmarking tools to ensure robustness and optimize performance.

● Implement caching strategies and data storage solutions tailored to specific project requirements.

● Develop RESTful APIs adhering to API design principles and standards.

● Implement logging and monitoring systems to facilitate efficient debugging and monitoring of applications.

● Integrate third-party libraries and APIs to enhance application functionality.

● Leverage Go's interfaces and struct composition to build modular and extensible codebases.

● Stay up-to-date with industry trends and advancements in Golang and related technologies, recommending suitable technologies and methodologies to enhance development processes.

● Mentor junior developers, sharing your expertise and providing guidance to help them grow professionally.

Qualifications:

● Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.

● Minimum of 5 years of professional experience in software development, with a focus on back-end development using Golang.

● Proven track record of successfully delivering high-quality APIs and products in a production environment.

● Strong knowledge of Golang and its core libraries, with the ability to write clean, efficient, and maintainable code.

● Experience with Go frameworks and proficiency in building RESTful APIs.

● Extensive experience with various database systems, such as MySQL, PostgreSQL, Graph, or NoSQL databases, and proficiency in writing optimized queries.

● Solid understanding of software architecture principles and design patterns, including microservices architecture.

● Familiarity with cloud computing platforms, such as AWS, GCP, or Azure, and experience deploying applications in a cloud environment.

● Experience with containerization technologies, like Docker and Kubernetes, is a plus.

● Excellent problem-solving skills and the ability to work effectively in a fast-paced, collaborative team environment.

● Strong communication skills, both written and verbal, and the ability to articulate technical concepts to non-technical stakeholders.

Join our dynamic team and help shape the future of our innovative products and APIs with your deep expertise and passion for back-end development in Golang. We offer a competitive salary, a comprehensive benefits package, and a stimulating work environment where your skills and contributions will be highly valued. Apply now and be part of our exciting journey!

LogiNext is looking for an experienced and dedicated Presales Solutions Manager to become a part of our fast growing team. A tech enthusiast that you are, you will be passionate about conveying value to our clients while closing huge and complex deals. With a deep understanding of Enterprise SaaS application, you will offer solutions where LogiNext products can be put to best use helping client’s achieve visionary objectives.

You should be a reliable technical advisor to clients and overcome complicated implementation challenges. You will lead the solution design throughout the sales cycle and deliver ideas and solutions to clients to change their customer’s experience. You should have an intense desire to set the vision transforming business goals into exciting and actionable propositions.

Responsibilities :

Develop and convey out-of-the-box solutions, along with solution ideas to key decision makers to focus on their business issues Understand and articulate the benefits of LogiNext products to educate enterprise clients on the value proposition of our products Conduct on-field and on-site Proof of Concepts wherever required to assist clients validate technical requirements Associate with Account managers and Business Development managers to pilot complex deal cycles with C-level executives Work cross-functionally with business development, marketing, technology and finance team to ensure the timely and successful delivery of the solutions according to customer needs and objectives Recognize product and technology disparity with customers and present a point of view to product and leadership teams Run change management programs to drive change on the ground by working with client’s on-field workforce at the warehouse or remote branches Perform business analytics on the client’s business KPIs and present to the client’s management Generate leads by reaching out to prospective clients across countries and time-zones Assist business development manager in achieving the sales targets by conducting pilots, showcasing results and building conviction at the client

Requirements :

Bachelor’s or Master’s Degree in Computer Science, Information Technology, Business Management, Statistics or related field 4 to 7 years of experience in technical pre-sales or sales preferably in SaaS companies Solid know-how of Enterprise SaaS products Ability to multi task at a high degree with passion, strong initiatives and positive attitude Advanced skill-set for driving system integrations, gathering requirements, documenting RFI/RFPs and cross-functional project management Proficient in Excel and SQL Excellent written and verbal communication skills and the ability to persuade, influence, negotiate and make formal presentations in meetings and training environments Confident and dynamic working persona, which can bring fun to the team, and sense of humor, is a plus Strong organizational skills, judgment and decision-making skills, and the ability to work under continual deadline pressure Willingness to travel around 100% of the time within the city and between cities

Responsibilities :

- Execute and drive multiple UI UX projects by diagnosing business and user needs.

- Apply all pieces of user-centred design methodology and processes.

- Plan and conduct primary and secondary research.

- Convert user insights into concept designs that are not only compelling but are contrasting ideas looking at business challenges from varied angles.

- Design and manage all interaction design activities including visual design coordination with global designers.

- Present design decisions to the stakeholders that are backed up by strong experience design principles and rationale.

- Coordinate with technology teams to bring designs to a pixel-perfect reality.

- Manage communications at all levels and be responsible for project deliverables with quality and on time.

- A clear and effective presentation style to inform and influence important design decisions and maintain credibility.

- Create wireframes and visual design mockups as needed in order to effectively conceptualize and communicate detailed user interaction behaviors

- Create or advise on content architecture and navigation design, Design page level layout, page flow, and task fulfilment

- Conduct user research and synthesize findings

- Define and distill complex user requirements

- Design digital products and service processes

- Conduct usability testing

- Collaborate with cross-functional teams

- Communicate design solutions.

What We're Looking For :

- A relevant design degree, or equivalent work experience in UI UX is required

- 2+ years of experience with enterprise or design-oriented systems

- Familiar with design tools such as Figma, Photoshop, and Illustrator.

- Knowledgeable about HTML, CSS, and JavaScript; able to demonstrate how technical constraints and opportunities inform design solutions

- Portfolios demonstrate your expertise and experience is required

- You are able to communicate design rationale effectively in both oral and written forms, influence others, and find innovative solutions to problems.

- In the past, work has involved cross-functional collaboration with designers, product managers, software engineers, and end users.

- You have the ability to contribute to design strategy and build strong relationships across stakeholders and multidisciplinary teams.

• Work very closely with development teams to ensure technical specifications and final product meet business requirements. 
• Responsible for setting up and implementing test automation strategy from a Functional and Non-functional perspective for one module or multiple modules who you work with.
• Understand User Experience, design thinking, and its importance to product features.
• Responsible for the addition of new capabilities and features in the automation framework which is used by the entire QA team for test automation.

• +3 years of exposure to manual testing on different methodologies.
• Experience in generating test cases.
• QA knowledge in test automation for products or systems.
• Exposure to agile methodology, cross-browser testing, functional testing, Regression testing, and Performance testing.
• Prepare and submit status reports for minimizing exposure and risks on the project or closure of escalations.
• Experience in generating Test Case documentation.
• Strong Knowledge of Test Automation, Software Testing, Selenium, TestNg, API Testing, Jmeter, Appium, and Cucumber 8. 8. Framework
• Good to have knowledge of Jenkins (CI)
• Extent Report generation in selenium
• Programming language - Java (preferred), Javascript, Database

Excellent understanding of ISO 270001 processes, IT systems infrastructure and best practices.

Working experience in emerging technologies like MS Azure, O365, SharePoint Online, Virtualization. 

Strong hands on experience on Fortinet, Cyberoam Firewall, Vlans, Active Directory & Domain Controller migrations.

Should have prior experience in Server, Network, OS Hardening/fine tuning of Security parameters/Infrastructure audits.

Excellent working knowledge of computer systems, security, network and systems administration, databases, NMS tool, data storage systems, CCTV and phone systems.

Able to configure Group Policies and Printer Management Able to connect machine to the Domain Controller Able to Install through Domain Controller.

Ability to Install and Configure Symantec/ Kaspersky Endpoint Security, Antivirus in Network and Standalone Environment.

Excellent communication and documentation skills.

Worked on SAN & NAS.

Looking for Java Developers with hands on experience in 

Core Java – Java 8, Multithreading

Spring

Spring Boot

Microservices

Web Services(REST/SOAP)

Nice to have MQ or Kafka experience

Graphene is an award-winning AI company, developing customized insights and data solutions for corporate clients. With a focus on healthcare, consumer goods and financial services, our proprietary AI platform is disrupting market research with an approach that allows us to get into the mind of customers to a degree unprecedented in traditional market research.

Graphene was founded by corporate leaders from Microsoft and P&G and works closely with the Singapore Government & universities in creating cutting edge technology. We are gaining traction with many Fortune 500 companies globally.

Graphene has a 6-year track record of delivering financially sustainable growth and is one of the few start-ups which are self-funded, yet profitable and debt free.

We already have a strong bench strength of leaders in place. Now, we are looking to groom more talents for our expansion into the US. Join us and take both our growths to the next level!

• Primary Purpose: As part of a highly productive and creative AI (NLP) analytics team, design and develop web applications and SPA’s i.e., UI/UX, and underlying backend – API’s, security framework, scalable microservices etc.
• Daily Grind: Interface with the product manager, project managers, and the engineering team to achieve sprint goals on the product roadmap.
• Career Progression: Senior Full Stack Engineer, Technical Architect

• Work in a product-development team capable of independently authoring software products.
• Guide junior programmers, set up the architecture, and follow modular development approaches.
• Design and develop code which is well documented.
• Optimize of the application for maximum speed and scalability
• Adhere to the best Information security and Devops practices.
• Research and develop new approaches to problems.
• Design and implement schemas and databases with respect to the AI application
• Cross-pollinated with other teams.

HARD AND SOFT SKILLS

Must Have

• Problem-solving abilities
• Extremely strong programming background – data structures and algorithm
• Angular/React, Strong UI/UX skills
• Very strong python background, TDD, CI/CD,
• Software design skills i.e., OOPs, design patterns
• SQL, NoSQL – design of schemas and databases
• Microservices architecture, Cloud native apps

Good to Have

• Enterprise Design Patterns
• Distributed Systems
• Exposure to ML and Data Science
• Docker, Kubernetes, AKS, Kafka, Graph databases