67 Splunk Jobs in India

Job Title: Application Production Support Engineer – L2

Experience: 3–4 Years Only

Location: Hyderabad

Job Type: Full-time

Job Summary

We are looking for an experienced Application Production Support Engineer (L2) to provide operational support for business-critical applications. The ideal candidate should have hands-on experience in incident and event management, application monitoring, troubleshooting, and ticket management using ServiceNow and monitoring tools such as Splunk, AppDynamics, or ThousandEyes.

Key Responsibilities

• Provide L2 production support for business-critical applications and ensure smooth day-to-day operations.
• Monitor application performance, availability, and system health to identify and resolve issues proactively.
• Perform event monitoring, alert analysis, incident triage, and troubleshooting.
• Log, track, prioritize, and resolve incidents and service requests using ServiceNow.
• Analyze application logs and monitoring alerts using Splunk, AppDynamics, and/or ThousandEyes.
• Investigate recurring issues, perform root cause analysis, and implement preventive measures.
• Coordinate with L1 support, L3 teams, development teams, and infrastructure teams for timely issue resolution.
• Ensure compliance with SLAs and follow established incident, problem, and change management processes.
• Maintain support documentation, incident reports, and knowledge base articles.
• Participate in shift rotations, weekend support, and on-call activities as required.

Required Skills

• 3–4 years of experience in Application Production Support.
• Strong hands-on experience in L2 Production Support.
• Good understanding of Event Management and Incident Management.
• Working experience with ServiceNow for ticket and incident management.
• Experience with at least one of the following monitoring tools:
• Splunk
• AppDynamics
• ThousandEyes
• Strong troubleshooting and analytical skills.
• Understanding of SLA management and ITIL processes.
• Good communication skills and the ability to work effectively with cross-functional teams.

Preferred Qualifications

• Experience supporting enterprise applications in a 24/7 production environment.
• Knowledge of application performance monitoring and alert management.
• Experience with incident escalation, problem management, and root cause analysis.

Work Location: Hyderabad

Experience Required: 3–4 Years Only

Candidates with relevant experience in L2 Application Production Support and monitoring tools are encouraged to apply.

Job Description

Role: Site Reliability Engineer (SRE)

Experience: 8+ Years

Location: Bangalore

Notice Period: Immediate Joiners Only

Key Responsibilities

• Implement reliability practices across applications and cloud platforms.
• Monitor and troubleshoot production systems using observability tools.
• Manage incidents, perform root cause analysis (RCA), and prepare post-incident reports.
• Develop and maintain CI/CD pipelines and automate operational tasks.
• Improve system availability, performance, scalability, and operational stability.
• Develop proof-of-concepts and convert them into production-ready solutions.
• Collaborate with engineering teams to improve reliability and reduce operational toil.
• Use AI tools responsibly to enhance operational efficiency and productivity.

Required Skills

• Strong SRE fundamentals and production support experience.
• Hands-on experience with AWS cloud services and best practices.
• Observability tools: Splunk, Grafana, and Datadog.
• Understanding of metrics, logs/events, and distributed tracing.
• Familiarity with Amazon Connect and contact center technologies, including voice, call recording, and telephony.
• CI/CD tools: Jenkins/Jules; source control: Git/Bitbucket.
• Scripting and automation skills are preferred.
• Experience in incident management, troubleshooting, and RCA documentation.
• Cloud certification or experience supporting cloud-based applications.
• Familiarity with AI concepts and responsible AI tool usage.

Experience: 3–4 Years

Location: Hyderabad

Job Responsibilities:

• Provide L2 production support and troubleshoot application or infrastructure issues.
• Monitor alerts and incidents using Splunk, AppDynamics, or ThousandEyes.
• Perform event management, incident analysis, and root cause identification.
• Manage incidents, service requests, and escalations through ServiceNow.
• Coordinate with L1, L3, and relevant teams to ensure timely issue resolution.
• Monitor system performance and maintain service availability.

Required Skills:

• Hands-on experience in L2 Production Support.
• Knowledge of Event Management and Incident Management.
• Experience with ServiceNow.
• Working knowledge of Splunk, AppDynamics, or ThousandEyes.
• Strong troubleshooting, analytical, and communication skills.

Job Summary:

We are looking for an experienced L2 Production Support Engineer with hands-on experience in production monitoring, event management, incident management, troubleshooting, and root cause analysis (RCA). The candidate should have experience working with enterprise monitoring tools and ITSM platforms to ensure application stability and smooth production operations.

Mandatory Skills:

• L2 Production Support
• Event Management / Mission Control
• Incident Management
• Linux / Unix
• Observability and Production Monitoring
• Batch Monitoring

Primary Skills:

• ServiceNow
• Splunk / AppDynamics / ThousandEyes
• Event Monitoring and Incident Handling
• Production Troubleshooting

Secondary Skills:

• Batch Monitoring and Scheduling
• Windows Server Troubleshooting
• Root Cause Analysis (RCA)
• Cross-team Coordination

Key Responsibilities:

• Monitor production environments and identify alerts, events, and potential issues.
• Handle L2 production incidents and perform initial troubleshooting.
• Manage incidents and service requests using ServiceNow or similar ITSM tools.
• Analyze application and system logs using monitoring tools such as Splunk, AppDynamics, or ThousandEyes.
• Perform root cause analysis and coordinate with relevant teams to resolve recurring issues.
• Monitor batch jobs and schedules, ensuring timely execution.
• Troubleshoot Linux/Unix and Windows Server-related issues.
• Ensure adherence to SLAs and follow established incident management processes.

1. Job Summary
2. We are looking for an experienced L2 Production Support Engineer to manage production incidents, monitor application and infrastructure health, and ensure high availability of business-critical services. The candidate will be responsible for event management, incident triage, root cause analysis, alert monitoring, and coordination with L1, L3, DevOps, infrastructure, and application teams through a Mission Control environment.
3. The ideal candidate should have hands-on experience with ServiceNow, Splunk, AppDynamics, ThousandEyes, and production monitoring tools.
4. Key Responsibilities

• Monitor production applications, infrastructure, and business services using monitoring and observability tools.
• Perform L2 production support activities, including incident investigation, troubleshooting, and resolution.
• Manage real-time alerts, events, and incidents through the Event Management / Mission Control function.
• Monitor application logs, system performance, availability, and transaction failures using Splunk, AppDynamics, and ThousandEyes.
• Analyze alerts and correlate events to identify potential service disruptions and reduce alert noise.
• Create, update, assign, and track incidents, problems, and change requests in ServiceNow.
• Perform initial impact assessment, incident prioritization, and escalation based on severity and SLA requirements.
• Troubleshoot application errors, service outages, connectivity issues, performance degradation, and recurring incidents.
• Collaborate with L1 support, L3 engineering, application development, database, network, middleware, and infrastructure teams.
• Perform root cause analysis (RCA) and contribute to problem management and preventive action plans.
• Support major incident management, bridge calls, stakeholder communication, and service restoration activities.
• Maintain incident documentation, troubleshooting procedures, operational runbooks, and knowledge articles.
• Identify recurring alerts and incidents and recommend automation or monitoring improvements.
• Participate in shift rotations, weekend support, and 24/7 operations, as required.
• Ensure compliance with operational procedures, SLAs, OLAs, and ITIL best practices.

1. Required Technical Skills
2. 1. L2 Production Support

• Hands-on experience in application or infrastructure production support.
• Incident triage, troubleshooting, service restoration, and escalation management.
• Knowledge of application logs, system health checks, and performance monitoring.
• Experience supporting business-critical production environments.

1. 2. Event Management / Mission Control

• Experience with real-time event monitoring and alert management.
• Ability to correlate events, identify service-impacting alerts, and prioritize incidents.
• Knowledge of event-to-incident workflows and major incident escalation procedures.
• Experience working in a centralized IT operations or Mission Control environment.

1. 3. ServiceNow

• Experience with ServiceNow Incident Management, Problem Management, and Change Management.
• Ability to create, update, assign, and resolve incidents while maintaining accurate ticket documentation.
• Understanding of incident priority, severity, SLA tracking, and escalation workflows.
• Exposure to ServiceNow ITOM / Event Management is an advantage.

1. 4. Monitoring and Observability Tools

• Splunk: Log analysis, searching, filtering, troubleshooting, and identifying application errors.
• AppDynamics: Application performance monitoring, transaction tracing, response-time analysis, and identifying bottlenecks.
• ThousandEyes: Network and application connectivity monitoring, path visualization, latency analysis, packet loss, and availability troubleshooting.

1. 5. Additional Technical Knowledge

• Basic understanding of Linux/Unix and Windows operating systems.
• Knowledge of networking fundamentals, including TCP/IP, DNS, HTTP/HTTPS, latency, and connectivity troubleshooting.
• Basic SQL knowledge for data validation and troubleshooting.
• Understanding of REST APIs, web applications, middleware, and distributed application environments is preferred.

1. Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
• 3–7 years of experience in IT production support, application support, or IT operations.
• Hands-on experience with ServiceNow and at least one major monitoring or observability tool.
• Strong analytical, troubleshooting, communication, and incident management skills.
• Familiarity with ITIL processes and SLA-driven support environments.
• Ability to work under pressure and handle multiple production incidents simultaneously.

1. Preferred Qualifications

• ITIL Foundation certification.
• Experience with ServiceNow ITOM / Event Management.
• Exposure to major incident management and root cause analysis.
• Experience in enterprise, banking, telecom, retail, or other high-availability environments.
• Knowledge of automation and scripting using Shell, Python, or PowerShell.

1. Key Performance Indicators (KPIs)

• Incident response and resolution time.
• SLA compliance.
• Mean Time to Acknowledge (MTTA) and Mean Time to Resolve (MTTR).
• Production service availability and monitoring effectiveness.
• Reduction in recurring incidents and false-positive alerts.
• Quality of incident documentation and root cause analysis.

1. Ideal Candidate Profile
2. The ideal candidate is a technically strong L2 Production Support Engineer with hands-on experience in incident and event management, ServiceNow ticketing, production monitoring, and application/network troubleshooting. The candidate should be capable of quickly identifying service-impacting issues, coordinating with resolver teams, and restoring services while maintaining SLA commitments and operational stability.
3. Key skills for the role

• L2 Production Support
• Event Management / Mission Control
• ServiceNow ITSM / ITOM
• Production Monitoring and Alert Management
• Splunk
• AppDynamics
• ThousandEyes
• Incident, Problem and Major Incident Management
• Root Cause Analysis (RCA)
• ITIL and SLA Management

L2 Production Support, Event Management, Incident Management, ServiceNow, and monitoring tools such as Splunk, AppDynamics, and ThousandEyes for application monitoring, troubleshooting, and issue resolution.

ob Summary

We are looking for a skilled Application Production Support Engineer to support business-critical applications, manage production incidents, and ensure the availability, stability, and performance of applications. The ideal candidate will have experience in production support, event management, incident management, and monitoring tools such as ServiceNow, Splunk, AppDynamics, and ThousandEyes.

The role requires strong troubleshooting and analytical skills, effective communication, and the ability to work in a fast-paced production environment while meeting defined Service Level Agreements (SLAs).

Key Responsibilities

• Provide /L2/L3 application production support, as applicable, to ensure high availability and reliability of business applications.
• Monitor application health, availability, performance, and infrastructure events using Splunk, AppDynamics, and ThousandEyes.
• Perform event monitoring, event correlation, alert analysis, and prioritization to identify potential production issues.
• Manage incidents, service requests, problems, and change requests through ServiceNow.
• Investigate production incidents, perform initial troubleshooting, analyze logs, and identify the root cause of application failures.
• Coordinate with application development, infrastructure, database, network, and other support teams to resolve incidents within agreed SLAs.
• Perform impact assessment, incident escalation, and stakeholder communication during major incidents.
• Analyze application logs, dashboards, alerts, and performance metrics to identify trends and recurring issues.
• Participate in major incident management, problem management, and root-cause analysis (RCA).
• Support application deployments, production releases, scheduled maintenance, and post-deployment validation.
• Maintain incident records, troubleshooting steps, knowledge articles, operational procedures, and support documentation.
• Identify opportunities to reduce recurring incidents through proactive monitoring, automation, and continuous improvement.
• Participate in shift handovers and provide clear updates on ongoing incidents and operational risks.

Required Skills and Qualifications

• Hands-on experience in Application Production Support or IT Operations.
• Good understanding of incident management, event management, problem management, and change management processes.
• Experience working with ServiceNow for incident logging, tracking, prioritization, escalation, and resolution.
• Working knowledge of Splunk for log analysis, searching, troubleshooting, and monitoring.
• Experience with AppDynamics for application performance monitoring, transaction analysis, and identifying performance bottlenecks.
• Familiarity with ThousandEyes for network and application delivery visibility, connectivity monitoring, and performance troubleshooting.
• Strong analytical, troubleshooting, and problem-solving skills.
• Understanding of SLAs, KPIs, incident priorities, escalation matrices, and operational procedures.
• Excellent communication and stakeholder management skills.
• Ability to work independently and collaborate with cross-functional teams.

Preferred Qualifications

• ITIL Foundation certification or knowledge of ITIL practices.
• Experience supporting enterprise applications in a 24/7 production environment.
• Knowledge of Linux/Unix commands, SQL queries, application logs, and basic networking concepts.
• Familiarity with dashboards, alert tuning, event correlation, and monitoring automation.
• Experience participating in major incident bridges and preparing RCA reports.

Strong Application support ( L2 Support) with Observability exp

Candidate with strong experience in Linux, SQL ,ITIL & Shell scripting.

Strong exp in Monitoring tool ( Grafana/Data Dog/ Prometheus /control M)

Good experience in troubleshooting, deployment and scheduling jobs.

Strong on scripting, automation tools and techniques.

Middleware & open-source technologies -Apache, Tomcat.

Banking domain exp

Excellent Communication

Good to have Cloud/ Aws exp.

Bangalore /Pune

Job Summary:

We are looking for an experienced L2 Production Support Engineer with hands-on experience in event management, incident handling, ServiceNow, and monitoring tools. The ideal candidate should have strong troubleshooting skills and experience in maintaining production system stability and resolving technical issues within defined SLAs.

Primary Skills:

• L2 Production Support
• Event Management and Incident Management
• ServiceNow
• Monitoring tools such as Splunk, AppDynamics, or ThousandEyes

Secondary Skills:

• Batch Monitoring and Scheduling
• Unix/Linux troubleshooting
• Windows Server troubleshooting

Key Responsibilities:

• Monitor production systems and applications to ensure availability and stability.
• Handle L2 incidents, events, alerts, and service requests.
• Use ServiceNow for incident logging, tracking, prioritization, and resolution.
• Analyze monitoring alerts using Splunk, AppDynamics, or ThousandEyes.
• Perform initial troubleshooting, identify root causes, and coordinate with relevant teams for issue resolution.
• Monitor batch jobs and scheduled tasks, and troubleshoot failures.
• Perform basic Unix/Linux and Windows Server troubleshooting.
• Ensure timely incident resolution in accordance with SLA requirements.
• Maintain incident records and provide updates to stakeholders.

L2 Production Support, Event Management / Mission Control, Incident Management, Linux, Linux, observability, and batch monitoring

We are looking for an Application Support Engineer with experience in Linux/Unix, Windows administration, application monitoring, and production support. The candidate should be skilled in incident management, troubleshooting, and monitoring tools such as Splunk, Grafana, and AppDynamics.

Responsibilities

• Provide application and production support, ensuring system availability and stability.
• Troubleshoot application, server, and infrastructure issues across Linux/Unix and Windows environments.
• Monitor application performance using Splunk, Grafana, and AppDynamics.
• Manage incidents, service requests, and changes through ServiceNow.
• Perform root cause analysis and coordinate with relevant teams to resolve issues.
• Ensure SLA compliance and minimize service disruptions.

Required Skills

• Application Support / Production Support
• Linux/Unix and Windows
• Monitoring tools: Splunk, Grafana, AppDynamics
• ITSM tool: ServiceNow
• Incident, problem, and change management
• Strong troubleshooting and communication skills

Job Summary

We are looking for an Application Support Engineer with hands-on experience in Linux/Unix, Windows administration, monitoring tools, and incident management. The candidate will be responsible for application monitoring, troubleshooting, incident resolution, and ensuring smooth production operations.

Key Responsibilities

• Provide L1/L2 application and production support.
• Troubleshoot application, system, and server-related issues in Linux/Unix and Windows environments.
• Monitor application performance using Splunk, Grafana, and AppDynamics.
• Handle incidents, service requests, and changes using ServiceNow.
• Perform log analysis, root cause analysis (RCA), and issue resolution.
• Coordinate with application, infrastructure, and development teams to resolve production issues.
• Ensure SLA compliance and maintain proper incident documentation.
• Support continuous monitoring and improve application stability and availability.

Required Skills

• 3–5 years of experience in Application Support or Production Support.
• Hands-on experience with Linux/Unix and Windows environments.
• Experience with monitoring tools such as Splunk, Grafana, or AppDynamics.
• Working knowledge of ServiceNow and Incident Management.
• Good troubleshooting, analytical, and communication skills.
• Willingness to work in a production support environment.

Job Details

• Location: Hyderabad
• Work Mode: WFO
• Notice Period: Immediate Joiners Only

Mandatory Skills: L2 Production Support, Event Management / Mission Control, Incident Management, Linux, Linux, observability, and batch monitoring

Primary Skills:

• L2 Production Support, Event Management / Mission Control, ServiceNow, Production Monitoring, Splunk / AppDynamics / ThousandEyes

ob Summary

We are looking for an experienced Site Reliability Engineer (SRE) / Production Support Engineer with strong hands-on experience in application and production support, incident management, monitoring, cloud operations, automation, and infrastructure technologies.

The ideal candidate will be responsible for ensuring the availability, reliability, performance, and stability of production applications and infrastructure. The role involves troubleshooting critical production issues, monitoring applications and infrastructure, supporting deployments, managing incidents, and driving automation and operational improvements.

Key Responsibilities

• Provide L2/L3 Application and Production Support for critical business applications.
• Monitor production applications, infrastructure, batch jobs, and system health.
• Handle and troubleshoot critical production incidents, ensuring timely resolution and minimal business impact.
• Participate in Incident, Problem, and Change Management processes.
• Perform root-cause analysis (RCA) for recurring and major production issues.
• Troubleshoot issues related to applications, networks, load balancers, databases, operating systems, and infrastructure.
• Monitor application and infrastructure performance using Splunk, APM, and other monitoring tools.
• Create and maintain Splunk queries, dashboards, alerts, and operational monitoring.
• Support production deployments, including Blue-Green and Canary deployment strategies.
• Work with cloud infrastructure and perform day-to-day Cloud Operations activities.
• Manage and troubleshoot containerized applications using Docker and Kubernetes.
• Work with Terraform / Infrastructure as Code (IaC) for infrastructure provisioning and automation.
• Support Linux and Windows server administration.
• Develop and maintain Shell scripts and Python automation scripts to reduce manual operational activities.
• Monitor and analyze SLIs, SLOs, Error Budgets, and Burn Rates.
• Identify reliability risks and proactively implement solutions to improve system availability and performance.
• Collaborate with Development, DevOps, Infrastructure, Network, Database, and Cloud teams during production incidents.
• Leverage GenAI tools such as GitHub Copilot, Claude, or similar tools to improve troubleshooting, automation, documentation, and operational efficiency.
• Participate in on-call/shift-based production support as required by business and customer needs.

Mandatory / Key Skills

• Production / Application Support
• Incident Management
• Production Monitoring & Batch Monitoring
• Splunk – Queries, Dashboards & Monitoring
• APM / Application Performance Monitoring
• SLI / SLO / Error Budget / Burn Rate
• Cloud Operations
• Kubernetes
• Docker
• Terraform / Infrastructure as Code
• Linux & Windows Administration
• Shell Scripting
• Python Scripting / Automation
• Production Deployment Support
• Blue-Green & Canary Deployments
• Network, Load Balancing & Database Troubleshooting

​

Primary Skills: Linux Administration, Production Support

Secondary Skills: Oracle SQL, Splunk, Grafana, AppDynamics, Cloud (OCP/AWS/Azure/GCP), Incident Management, AI/Automation.

We are seeking an experienced Automation Developer to design, develop, and enhance automation solutions that support IBM MQ Queue Manager migration initiatives. The role focuses on integrating AI-powered automation tools with existing migration platforms and processes to create a unified, scalable, and end-to-end migration framework.

The ideal candidate will possess strong software development, scripting, and automation expertise, combined with experience in enterprise infrastructure, DevOps practices, and IBM MQ technologies.

Key Responsibilities

•           Design and develop automation solutions supporting IBM MQ migration activities.

•           Integrate multiple automation tools, scripts, and workflows into a unified migration framework.

•           Develop and maintain Python, Shell, and PowerShell automation scripts.

•           Create APIs and connectors to enable seamless orchestration and tool integration.

•           Automate migration discovery, assessment, execution, validation, and reporting processes.

•           Implement AI-assisted automation capabilities to improve migration efficiency and decision-making.

•           Develop reusable automation components and frameworks to support future migration initiatives.

•           Collaborate with MQ administrators, solution architects, infrastructure teams, and business stakeholders.

•           Troubleshoot and resolve automation-related issues across migration projects.

•           Develop and maintain technical documentation, deployment guides, and operational runbooks.

•           Support CI/CD pipeline implementation and automated deployment processes.

•           Ensure automation solutions adhere to enterprise security, compliance, and operational standards.

Required Technical Skills

Primary Skills

•           Python Development

•           Shell Scripting (Linux/Unix)

•           PowerShell Scripting

•           REST API Development and Integration

•           JSON/XML Data Processing

•           Git/GitHub Version Control

Automation & DevOps

•           Workflow Automation

•           Jenkins, Azure DevOps, or GitHub Actions

•           CI/CD Pipeline Development

•           Infrastructure as Code concepts

•           Ansible or Terraform (Preferred)

IBM MQ Skills

•           IBM MQ Queue Manager configuration and administration

•           MQ migration and deployment concepts

•           Queue Manager migration strategies

•           IBM MQ automation and scripting

Required Experience:

•           5+ years of experience in automation development.

•           Strong programming experience with Python and scripting technologies.

•           Hands-on experience designing and implementing automation solutions and APIs.

•           Experience integrating multiple automation tools into unified workflow solutions.

•           Solid understanding of software development life cycle (SDLC) and DevOps practices.

•           Experience working with enterprise infrastructure and middleware technologies.

•           Experience in Agile/Scrum delivery environments.

•           Exposure to AI-assisted automation technologies is highly desirable.

•           Prior experience with IBM MQ administration or migration projects is preferred.

Key Competencies:

•           Automation-first mindset

•           Software development and integration expertise

•           Problem-solving and troubleshooting skills

•           Strong analytical and critical-thinking abilities

•           Excellent communication and stakeholder management skills

•           Team collaboration and leadership capabilities

•           Continuous improvement orientation

•           Documentation and knowledge-sharing skills

Success Measures:

The successful candidate will be measured on:

•           Reduction in manual migration effort through automation.

•           Increased automation coverage across migration activities.

•           Successful integration of AI MQ Automation with existing migration tools.

•           Creation of a scalable migration framework supporting future migration programs.

•           Improved migration quality, consistency, and execution speed.

•           Reduced migration risks and operational issues through automation-driven processes.

match ths profile and rate me out of 10

Job Summary:

We are looking for an experienced Production Support Engineer with strong Linux Administration skills to manage production environments, troubleshoot application and infrastructure issues, and ensure system availability and stability. The role involves Linux administration, production support, database support, monitoring, observability, cloud exposure, and automation.

Primary Skills:

• Linux Administration
• Production Support

Secondary Skills:

• Oracle SQL / Database Support
• Splunk
• Grafana
• AppDynamics
• Cloud – OCP / OpenShift
• Monitoring & Observability
• Shell Scripting / Automation

Key Responsibilities:

• Provide L2/L3 production support for critical applications and infrastructure.
• Perform Linux server administration, troubleshooting, and issue resolution.
• Monitor production systems and proactively identify performance and availability issues.
• Analyze application, system, and infrastructure logs to troubleshoot incidents.
• Work with Oracle databases and perform basic SQL queries and database-related troubleshooting.
• Use monitoring and observability tools such as Splunk, Grafana, and AppDynamics.
• Troubleshoot system performance, connectivity, process, disk, memory, and CPU-related issues.
• Participate in incident, problem, and change management activities.
• Support cloud/container platforms such as OpenShift/OCP.
• Create and maintain Shell scripts for operational tasks and automation.
• Coordinate with application, database, cloud, and infrastructure teams for issue resolution.
• Participate in production deployments, maintenance activities, and release support.
• Follow ITIL processes and maintain proper incident and operational documentation.
• Participate in on-call and production support activities as required.

Mandatory Skills:

• 7+ years of relevant IT experience
• Strong Linux Administration
• Strong Production Support experience
• Good troubleshooting and incident management skills
• Experience working in a 24x7 production environment
• Hands-on experience with monitoring/logging tools

Good to Have:

• Oracle SQL
• Splunk / Grafana / AppDynamics
• OpenShift / OCP
• Shell scripting
• Cloud exposure
• Monitoring & Observability

Job Description

We are looking for an experienced Application Support Engineer with strong expertise in production support, networking, DNS, Linux/Unix, and application monitoring.

Key Responsibilities

• Provide application and production support for business-critical applications.
• Monitor application performance, availability, and system health.
• Troubleshoot issues related to Network, DNS, Linux, and Unix.
• Analyze application and system logs to identify and resolve production issues.
• Monitor applications using Splunk, Grafana, and AppDynamics.
• Identify and resolve incidents within defined timelines.
• Perform root cause analysis and support issue resolution.
• Coordinate with technical teams for incident investigation and escalation.
• Conduct application health checks and proactively identify potential issues.
• Maintain proper documentation of incidents, troubleshooting steps, and resolutions.
• Follow standard production support and incident management processes.

Required Skills

• 7–11 years of experience in Application/Production Support.
• Strong knowledge of Networking and DNS.
• Hands-on experience with Linux/Unix.
• Experience with monitoring tools such as Splunk, Grafana, and AppDynamics.
• Strong troubleshooting and analytical skills.
• Good understanding of incident management and production support.
• Excellent communication and coordination skills.
• Ability to work in a fast-paced production support environment.

Job Summary:

We are looking for a Senior SRE/DevOps Engineer with strong experience in site reliability, automation, monitoring, observability, and production support. The candidate will be responsible for ensuring the reliability, availability, security, and performance of enterprise platforms.

Key Responsibilities:

• Own reliability, availability, security, and performance of enterprise browser platforms.
• Manage access and identity controls, Group Policy, and SAML/SSO integrations.
• Handle CI/CD deployments, configuration management, monitoring, and health checks.
• Develop automation and operational workflows using Python and Bash.
• Perform performance monitoring and production troubleshooting.
• Implement and maintain observability frameworks.
• Work with monitoring tools such as Datadog, Splunk, Dynatrace, Prometheus, and Grafana.
• Participate in incident management, RCA, and continuous improvement activities.
• Support highly available production environments in a 24/7 shift model.
• Collaborate with application, infrastructure, security, and operations teams.

Mandatory Skills:

• 10+ years of experience in SRE / DevOps.
• Strong hands-on experience in Python and Bash scripting.
• Experience with CI/CD and configuration management.
• Strong knowledge of monitoring and observability.
• Hands-on experience with Datadog, Splunk, Dynatrace, Prometheus, or Grafana.
• Experience with SAML/SSO, Identity & Access Management, and Group Policy.
• Banking domain experience.

Job Summary

We are looking for an experienced Observability Engineer with strong expertise in ThousandEyes, Splunk, database technologies, and Python automation. The candidate will be responsible for monitoring application, network, and infrastructure performance, identifying issues, and developing automation solutions to improve system visibility, reliability, and operational efficiency.

Required Skills

• Observability
• ThousandEyes / Cisco ThousandEyes
• Splunk
• OracleDB
• MongoDB
• SQL
• Python Automation

Roles & Responsibilities

• Implement and support observability and monitoring solutions across applications, networks, and infrastructure.
• Work with ThousandEyes for network and digital experience monitoring.
• Configure and maintain monitoring dashboards, alerts, and performance metrics.
• Use Splunk for log analysis, monitoring, troubleshooting, and reporting.
• Work with OracleDB, MongoDB, and SQL for data analysis and troubleshooting.
• Develop Python scripts for monitoring and operational automation.
• Analyze performance issues and identify root causes across applications and infrastructure.
• Collaborate with application, infrastructure, and network teams to resolve incidents.
• Improve monitoring, alerting, and automation processes.
• Prepare performance and monitoring reports and provide actionable insights.

Mandatory Skills

• 7+ years of relevant experience
• Strong experience in Observability / Monitoring
• Hands-on experience with ThousandEyes
• Splunk
• Python Automation
• SQL
• OracleDB / MongoDB

We are looking for an experienced Application Support Engineer with strong knowledge of Network, DNS, Linux/Unix, and application monitoring tools. The candidate will be responsible for production support, incident troubleshooting, monitoring, and ensuring application availability and stability.

Responsibilities:

• Provide L2/L3 application and production support for critical applications.
• Troubleshoot issues related to Network, DNS, Linux/Unix, and application connectivity.
• Monitor application health, performance, and availability using Splunk, Grafana, AppDynamics, or similar tools.
• Analyze logs, alerts, and performance metrics to identify and resolve incidents.
• Handle incident, problem, and change management activities as per ITIL processes.
• Perform root cause analysis (RCA) and implement preventive measures.
• Coordinate with Network, Infrastructure, Development, and other support teams for issue resolution.
• Participate in production deployments, maintenance activities, and on-call support.
• 
  

Required Skills:

• Strong experience in Application/Production Support.
• Good knowledge of Linux/Unix administration and troubleshooting.
• Strong understanding of Networking concepts and DNS.
• Hands-on experience with Splunk, Grafana, AppDynamics, or similar monitoring tools.
• Good understanding of TCP/IP, HTTP/HTTPS, load balancing, and connectivity troubleshooting.
• Experience with incident, problem, and change management.
• Strong troubleshooting, communication, and stakeholder management skills.
• Good knowledge of SQL and application log analysis is preferred.

Job Description

We are looking for an Azure Cloud & Observability Engineer with strong experience in Azure infrastructure and enterprise monitoring tools such as Splunk, Grafana, and AppDynamics.

Responsibilities

• Design, deploy, and manage Azure cloud infrastructure and services.
• Monitor application and infrastructure performance using Splunk, Grafana, and AppDynamics.
• Configure dashboards, alerts, health rules, and monitoring metrics.
• Perform log analysis, troubleshooting, and root-cause analysis for production issues.
• Implement observability solutions for applications, cloud infrastructure, and services.
• Automate monitoring and operational activities using scripting.
• Support incident, problem, and change management processes.
• Collaborate with development, DevOps, and SRE teams to improve system reliability.
• Maintain monitoring standards, documentation, and operational procedures.

Primary Skills

• Microsoft Azure
• Splunk
• Grafana
• AppDynamics
• Cloud Monitoring & Observability
• Application Performance Monitoring (APM)
• Log Analysis & Troubleshooting

Secondary Skills

• Azure Monitor / Log Analytics
• Azure VMs, Storage, Networking
• Linux
• Python / PowerShell / Shell Scripting
• CI/CD
• Git
• ITIL / ServiceNow

Job Description

We are looking for an Azure Cloud & Observability Engineer with strong experience in Azure infrastructure and enterprise monitoring tools such as Splunk, Grafana, and AppDynamics.

Responsibilities

• Design, deploy, and manage Azure cloud infrastructure and services.
• Monitor application and infrastructure performance using Splunk, Grafana, and AppDynamics.
• Configure dashboards, alerts, health rules, and monitoring metrics.
• Perform log analysis, troubleshooting, and root-cause analysis for production issues.
• Implement observability solutions for applications, cloud infrastructure, and services.
• Automate monitoring and operational activities using scripting.
• Support incident, problem, and change management processes.
• Collaborate with development, DevOps, and SRE teams to improve system reliability.
• Maintain monitoring standards, documentation, and operational procedures.

Primary Skills

• Microsoft Azure
• Splunk
• Grafana
• AppDynamics
• Cloud Monitoring & Observability
• Application Performance Monitoring (APM)
• Log Analysis & Troubleshooting

Secondary Skills

• Azure Monitor / Log Analytics
• Azure VMs, Storage, Networking
• Linux
• Python / PowerShell / Shell Scripting
• CI/CD
• Git
• ITIL / ServiceNow

Greetings From NAM INFO Pvt

Performance Engineer III

Experience: 6–8 Years

Location: Siruseri – EB6 / Gitanjali Park – SEZ

Job Summary

We are looking for an experienced Performance Engineer to work on large-scale distributed systems and cloud platforms in a high-traffic e-commerce environment. The role involves performance testing, monitoring, troubleshooting, and tuning applications to improve scalability, reliability, and overall system performance.

Key Responsibilities

• Design and execute performance testing strategies including load, stress, and capacity testing.
• Use tools such as JMeter, Locust, or LoadRunner for performance testing.
• Automate performance tests as part of CI/CD pipelines.
• Analyze performance issues using thread dumps, heap dumps, and TCP dumps.
• Monitor applications using APM tools such as New Relic or Dynatrace.
• Use Splunk for log analysis, dashboards, queries, alerts, and root-cause analysis.
• Tune application servers such as Tomcat, Node.js, and Spring Boot.
• Analyze network performance using tools such as Wireshark, ExtraHop, and Riverbed.
• Monitor systems and proactively identify performance bottlenecks.
• Analyze browser performance using Lighthouse, Chrome DevTools, Catchpoint, and WebPageTest.
• Work closely with Developers, SRE, QA, and DevOps teams.
• Participate in code reviews and ensure performance best practices are followed.

Required Skills

• 6–8 years of experience in Performance Engineering / Performance Testing.
• Strong hands-on experience with JMeter is preferred.
• Experience with Splunk for log analysis and troubleshooting.
• Strong knowledge of APM tools such as New Relic or Dynatrace.
• Experience with performance test planning, execution, analysis, reporting, and defect tracking.
• Good understanding of microservices architecture.
• Experience with performance tuning of Tomcat, Node.js, and Spring Boot.
• Strong troubleshooting and root-cause analysis skills.
• Good understanding of CI/CD and performance test automation.

Good to Have

• Programming experience in Java, Python, or Groovy.
• Experience analyzing heap dumps, thread dumps, and TCP dumps.
• Knowledge of Wireshark or CloudShark.
• Experience with Fiddler and Chrome DevTools.
• Knowledge of Azure, AKS, or GCP.
• Certifications in Azure, Splunk, or New Relic.

Role Summary:

We are looking for an experienced Application Production Support Engineer with strong expertise in application support, incident and change management, Linux/Unix, SQL, Oracle, and monitoring tools. The candidate will be responsible for maintaining application availability, troubleshooting production issues, monitoring system performance, and coordinating with technical and business stakeholders.

Key Responsibilities

• Provide L2/L3 production support for business-critical applications.
• Monitor applications and infrastructure using Splunk, Grafana, and AppDynamics.
• Analyze and resolve production incidents within defined SLAs.
• Perform incident, problem, change, and service request management.
• Troubleshoot application issues across Linux/Unix, SQL, and Oracle environments.
• Perform SQL queries and database-level troubleshooting to identify application issues.
• Analyze application logs, alerts, and performance metrics to identify root causes.
• Coordinate with development, database, infrastructure, and other technical teams for issue resolution.
• Participate in Root Cause Analysis (RCA) and implement corrective/preventive actions.
• Support application deployments, releases, and production changes.
• Ensure effective communication with business users and stakeholders during critical incidents.
• Identify recurring issues and drive problem management and service improvement initiatives.
• Maintain support documentation, knowledge articles, and operational procedures.
• Participate in on-call/shift support as required.

Mandatory Skills

• 6+ years of experience in Application Production Support.
• Strong experience in Incident & Change Management.
• Hands-on experience with Linux/Unix.
• Good knowledge of SQL and Oracle database support.
• Experience with monitoring and observability tools:
• Splunk
• Grafana
• AppDynamics
• Strong troubleshooting and problem-solving skills.
• Good understanding of application monitoring, logs, alerts, and performance analysis.
• Strong stakeholder management and communication skills

We are looking for an experienced Application Support Engineer with strong expertise in Linux/Unix, Networking, Routing, Load Balancing, and Production Support. The ideal candidate should have hands-on experience troubleshooting application and infrastructure issues using enterprise monitoring and observability tools such as Splunk, Grafana, and AppDynamics.

Key Responsibilities

• Provide L2/L3 production support for enterprise applications and infrastructure.
• Troubleshoot application, Linux/Unix, network, routing, and connectivity-related issues.
• Monitor application and infrastructure health using Splunk, Grafana, and AppDynamics.
• Analyze alerts, logs, performance metrics, and system behavior to identify issues.
• Troubleshoot routing, load balancing, connectivity, and network-related problems.
• Perform incident investigation, troubleshooting, and root cause analysis.
• Coordinate with Network, Infrastructure, Application, and other technical teams for issue resolution.
• Handle production incidents and ensure timely resolution within defined SLAs.
• Participate in problem management and identify recurring issues.
• Perform application health checks and proactively identify potential failures.
• Maintain troubleshooting guides, runbooks, and operational documentation.
• Support planned changes, deployments, and maintenance activities.

Must-Have Skills

Application Support

Linux / Unix

Networking

Routing

Load Balancing

Splunk

Grafana

AppDynamics

Production Support

Incident Management

Troubleshooting

Required Skills & Tools

• 4–6 years of experience in Application / Production Support.
• Strong hands-on experience with Linux/Unix administration and troubleshooting.
• Good understanding of TCP/IP, networking, routing, and connectivity concepts.
• Practical experience troubleshooting load balancing issues.
• Hands-on experience with monitoring and observability tools such as Splunk, Grafana, or AppDynamics.
• Strong log analysis and troubleshooting skills.
• Experience handling production incidents and working within SLA-driven environments.
• Strong communication and coordination skills.

Preferred Experience

• Exposure to ITIL processes including Incident, Problem, and Change Management.
• Experience with scripting/automation using Shell or Python.
• Exposure to cloud environments is an added advantage.
• Experience supporting enterprise-scale applications and infrastructure.

Key Competencies

• Strong analytical and troubleshooting skills.
• Ability to work under pressure during critical production incidents.
• Strong ownership and accountability.
• Excellent communication and stakeholder management.
• Ability to work collaboratively with global technical teams.

Qualifications

Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related discipline.

Observability Engineer (AppDynamics)

Hyderabad

Exp: 8+years of exp

Mandate Skills: AppDynamics, Splunk, Python (Scripting knowledge)

Primary Skill Set:

• AppDynamics administration
• SPLOC administration
• Enterprise monitoring and observability
• Application performance monitoring
• Alerting and event management
• Monitoring strategy and design
• Platform configuration and governance
• Python scripting
• Monitoring automation

Secondary Skills:

• Glassbox monitoring
• Customer journey observability
• GenAI concepts for operations       
• Log, metric, and trace telemetry
• Dashboarding and visualization

Job Title: AWS Cloud Engineer (Terraform & Monitoring Tools)

Experience: 8–10 Years

Location: Bangalore / Hyderabad

Joining: Immediate Joiners Preferred - 20 day serving

Job Description:

We are looking for an experienced AWS Cloud Engineer with 8+ years of experience in cloud infrastructure, automation, and monitoring. The ideal candidate should have strong expertise in AWS, Terraform, and at least one monitoring/observability tool such as Splunk, AppDynamics, or Grafana.

Required Skills:

• 8–10 years of IT experience with strong AWS cloud expertise
• Hands-on experience with Terraform for Infrastructure as Code (IaC)
• Experience with Splunk, AppDynamics, or Grafana (any one mandatory)
• Knowledge of cloud monitoring, logging, and performance optimization
• Experience with CI/CD pipelines and cloud infrastructure automation
• Strong troubleshooting, analytical, and communication skills

Job Summary

We are looking for an experienced Managed File Transfer (MFT) Engineer with strong expertise in Axway MFT and/or IBM Sterling File Gateway (SFG). The ideal candidate should have hands-on experience in administering and supporting enterprise file transfer platforms in Linux and Windows environments, along with monitoring and scheduling tools such as Splunk and AutoSys.

Key Responsibilities

• Install, configure, administer, and support Axway MFT and/or IBM Sterling File Gateway (SFG) environments.
• Monitor and troubleshoot managed file transfer processes to ensure secure, reliable, and timely file exchanges.
• Configure trading partners, communication protocols, certificates, and file transfer workflows.
• Perform root cause analysis and resolve production incidents within SLA.
• Work with business and application teams to onboard new partners and file transfer requirements.
• Administer Linux and Windows servers supporting MFT infrastructure.
• Configure and monitor logs using Splunk for proactive issue identification and performance monitoring.
• Manage and monitor batch jobs using AutoSys.
• Perform software upgrades, patching, certificate renewals, and system maintenance.
• Implement security best practices, including encryption, authentication, and access control.
• Create and maintain operational documentation, SOPs, and knowledge base articles.
• Participate in on-call support and production maintenance activities.

Required Skills

• 8 years of experience in Managed File Transfer (MFT) administration.
• Strong experience with Axway SecureTransport, Axway MFT, and/or IBM Sterling File Gateway (SFG).
• Hands-on experience with Linux and Windows server administration.
• Experience with secure file transfer protocols:
• SFTP
• FTPS
• FTP
• HTTPS
• AS2
• Experience with Splunk for monitoring, log analysis, and troubleshooting.
• Experience with AutoSys job scheduling and monitoring.
• Strong understanding of SSL/TLS certificates, PGP encryption, SSH keys, and network security.
• Good knowledge of TCP/IP, DNS, Firewall, and Load Balancer concepts.
• Experience in incident management, problem management, and change management.
• Strong troubleshooting and analytical skills.

Preferred Skills

• Experience with IBM Sterling B2B Integrator (B2Bi) or IBM Sterling Secure Proxy.
• Knowledge of scripting using Shell, Python, or PowerShell.
• Experience with ServiceNow or other ITSM tools.
• Understanding of ITIL processes.
• Exposure to cloud platforms (AWS, Azure, or GCP) is an added advantage.
• Experience working in Agile environments

Job Title : Senior Software Development Engineer in Test (Sr. SDET)

Experience : 5 to 10 Years

Location : Bengaluru (5 Days Work From Office)

Working Days : Monday to Friday (5 Days a Week)

Notice Period : Immediate to 15 Days

Interview Process : 2 Technical Client Rounds

Role Overview :

We are looking for a Senior SDET with strong expertise in Backend/API Automation Testing for Microservices-based applications.

The ideal candidate should have experience building scalable automation frameworks, validating distributed systems, and integrating automation into CI/CD pipelines.

Mandatory Skills :

Java, Backend Automation Testing, API Automation, REST Assured, Microservices, TestNG, JUnit, Maven / Gradle, CI/CD, SQL, Kafka / RabbitMQ / SQS, Docker, Kubernetes, REST APIs, Distributed Systems, Grafana / Prometheus / Kibana / Splunk.

Preferred Skills :

AWS / GCP / Azure, MongoDB, Redis, Cassandra, WireMock, Pact, JMeter, Gatling, k6, Python, Shell Scripting.

Key Responsibilities :

• Design and maintain API/backend automation frameworks.
• Perform functional, integration, regression, and end-to-end testing.
• Automate testing for microservices and event-driven architectures.
• Integrate automation into CI/CD pipelines.
• Validate asynchronous workflows using messaging systems.
• Collaborate with Development and DevOps teams to ensure high-quality releases.
• Mentor QA engineers and improve automation best practices.

Required Skills & Qualifications :

• 5+ years of experience in Software Testing with a strong focus on Backend / API Automation.
• Hands-on experience testing Microservices-based applications.
• Strong expertise in REST API testing using REST Assured, HTTP Client, Postman, or similar tools.
• Excellent programming skills in Java with hands-on experience developing scalable automation frameworks.
• Strong experience with TestNG, JUnit, Maven/Gradle, and CI/CD integration.
• Hands-on experience validating asynchronous workflows using Kafka, RabbitMQ, AWS SQS, or similar messaging platforms.
• Strong knowledge of SQL and relational databases such as MySQL, PostgreSQL, or Oracle, including complex queries and joins.
• Experience working with Docker, Kubernetes, and containerized applications.
• Experience validating applications deployed in Ephemeral or dynamic test environments.
• Good understanding of distributed systems and backend application architecture.
• Experience with observability and monitoring tools such as Grafana, Prometheus, Kibana, or Splunk.
• Strong understanding of software design principles, automation architecture, and test automation design patterns.

Preferred Skills :

• Experience with NoSQL databases such as MongoDB, Redis, or Cassandra.
• Knowledge of contract testing, service virtualization, and mocking tools such as WireMock or Pact.
• Familiarity with cloud platforms including AWS, GCP, or Azure.
• Experience with performance and resilience testing tools such as JMeter, Gatling, or k6.
• Working knowledge of Python or Shell scripting.

We are seeking a highly skilled and experienced DevOps Engineer to join our development team.

Years of experience needed: 8+ Yrs

Required Skills

Strong experience with GitLab, TeamCity, Terraform, Kubernetes and Docker

Proficiency in various deployment strategies and CI/CD pipeline setups

Solid understanding of Linux administration and Windows IIS.

Advanced scripting skills in bash and PowerShell

Hands-on experience with Google Cloud Platform (GCP) services, particularly GKE, GCS, GCE, Cloud SQL, and load balancers

Familiarity with Autosys for job scheduling and automation

Excellent problem-solving and troubleshooting skills

Ability to work independently and collaboratively in a fast-paced environment

• • Strong communication and interpersonal skills.

Data Engineer – Splunk & ELK Stack

Job Summary

We are seeking a skilled Data Engineer with hands-on experience in Splunk, the ELK Stack (Elasticsearch, Logstash, Kibana), and modern data engineering practices. The ideal candidate will design, build, and maintain scalable data pipelines, log analytics platforms, and monitoring solutions to support business intelligence, security, and operational excellence.

Key Responsibilities

• Design, develop, and maintain scalable data ingestion and ETL/ELT pipelines.
• Configure, administer, and optimize Splunk environments for log collection, indexing, searching, and reporting.
• Develop and maintain ELK Stack solutions using Elasticsearch, Logstash, Kibana, and Beats.
• Build dashboards, visualizations, alerts, and reports for infrastructure, application, and security monitoring.
• Integrate data from multiple structured and unstructured sources into centralized analytics platforms.
• Optimize Elasticsearch clusters for performance, scalability, and high availability.
• Troubleshoot data pipeline failures, indexing issues, and system performance bottlenecks.
• Automate deployment and configuration using scripting and Infrastructure as Code where applicable.
• Collaborate with DevOps, Security, Cloud, and Application teams to implement observability and monitoring solutions.
• Ensure data quality, governance, and compliance with organizational standards.
• Document technical designs, operational procedures, and best practices.

Required Skills

• Strong experience with Splunk Enterprise administration and development.
• Hands-on experience with the ELK Stack:
• Elasticsearch
• Logstash
• Kibana
• Beats (Filebeat, Metricbeat, Winlogbeat, etc.)
• Experience building ETL/ELT pipelines and data integration workflows.
• Strong SQL skills and experience with relational databases.
• Experience with Python, Shell scripting, or Java for automation.
• Understanding of log management, monitoring, and observability concepts.
• Experience working with Linux environments.
• Knowledge of REST APIs and data ingestion techniques.
• Familiarity with cloud platforms such as AWS, Azure, or Google Cloud.
• Experience with Git and CI/CD pipelines.

Preferred Skills

• Experience with Kafka, Spark, or other streaming technologies.
• Knowledge of Docker and Kubernetes.
• Experience with Terraform, Ansible, or other Infrastructure as Code tools.
• Understanding of SIEM concepts and security analytics.
• Experience with Prometheus, Grafana, or OpenTelemetry.
• Exposure to big data technologies and distributed systems.

Performance Testing Engineer

Experience

5 – 12 Years

Location

Bangalore | Chennai | Pune | Hyderabad | Gurgaon | Trivandrum | Bhubaneswar | Kolkata

About the Role

We are looking for an experienced Performance Testing Engineer who is passionate about ensuring system scalability, reliability, and performance across enterprise applications. This role involves hands-on scripting, execution, analysis, and performance engineering using industry-leading tools and monitoring platforms.

As a candidate, you will work closely with engineering, DevOps, and application teams to identify bottlenecks, analyze system behavior under load, and help improve overall system performance.

Key Responsibilities

• Design, develop, and execute performance test scripts using tools like JMeter and LoadRunner
• Perform load, stress, endurance, and scalability testing across applications
• Work with multiple protocols including:
• 
  
• HTTP/HTML
• Web Services
• Ajax TruClient
• MQ Protocol
• SAP
• Java-based applications
• 
  
• Analyze performance test results and provide actionable insights and recommendations
• Use monitoring tools to identify system bottlenecks at application, database, and infrastructure levels
• Collaborate with development and DevOps teams for performance tuning and optimization
• Support test debugging and performance engineering activities
• 
  

Must-Have Skills

• Strong hands-on experience with JMeter and/or LoadRunner
• Experience working with multiple performance testing protocols
• Hands-on exposure to at least one monitoring tool, such as:
• Splunk
• AppDynamics
• Dynatrace
• Grafana
• Solid understanding of performance test analysis and reporting
• 
  

Good to Have (Desirable Skills)

• Basic knowledge of AWS / Kafka / MQ
• Ability to write basic database queries (SQL)
• Working knowledge of Unix/Linux commands\
• Understanding of performance engineering concepts in distributed systems
• 
  

Hiring SOC Investigation Specialist on behalf of high-growth technology and enterprise partners building next-generation SOC automation and AI-driven investigation systems. This role is ideal for experienced SOC analysts who can apply real-world investigative judgment to review, validate, and construct high-quality security investigations across SIEM, endpoint, cloud, and identity environments.

Responsibilities

• Review, monitor, and evaluate SOC alerts and investigation outputs based on predefined scenarios and criteria.
• Distinguish true positives from false positives by validating investigative evidence and alert context.
• Perform end-to-end security investigations when required, including log analysis, entity pivoting, timeline reconstruction, and evidence correlation.
• Assess the correctness, completeness, and quality of SOC investigations produced by automated or human workflows.
• Apply consistent investigative judgment while recognizing that multiple valid investigation paths may exist for the same alert.
• Make clear binary determinations (e.g., ACCEPT / PASS) while also producing detailed ground-truth investigations when required.
• Use Splunk extensively to pivot across logs, entities, and timelines, including reading and reasoning about SPL queries.
• Maintain clear and accurate documentation of investigative steps, assumptions, evidence, and conclusions.
• Collaborate with program leads and other expert annotators to uphold high-quality investigation and annotation standards.
• Mentor or support other analysts where applicable, particularly in long-term or lead annotator roles.

Requirements

• 3+ years of hands-on experience as a SOC analyst in a production SOC environment (Tier 2 or above strongly preferred).
• Strong understanding of alert triage, incident investigation workflows, and evidence-based decision-making under time constraints.
• Mandatory hands-on experience with Splunk, including:
• Conducting investigations using Splunk
• Reading, understanding, and reasoning about SPL queries
• Pivoting between logs, entities, and timelines
• Proven ability to evaluate SOC investigations and determine whether conclusions are valid, incomplete, or incorrect.
• Strong investigative judgment and comfort making decisive evaluations.
• Fluent English (written and spoken) with strong documentation and communication skills.

Nice to Have

• Experience with Endpoint Detection & Response (EDR) tools such as CrowdStrike Falcon, Microsoft Defender for Endpoint, or SentinelOne.
• Experience analyzing cloud security logs and signals:
• AWS (CloudTrail, GuardDuty)
• Azure (Activity Log, Defender for Cloud)
• GCP (Cloud Audit Logs)
• Familiarity with Identity & Access Management platforms such as Okta Identity Cloud or Microsoft Entra ID (Azure AD).
• Experience with email security tools like Proofpoint or Mimecast.
• SOC leadership or mentoring experience.
• Basic scripting experience (Python or similar).
• Security certifications (optional): GCIA, GCIH, GCED, Splunk certifications, Security+, CCNA, or cloud security certifications.

JOB DETAILS:

* Job Title: Lead I - Azure, Terraform, GitLab CI 

* Industry: Global Digital Transformation Solutions Provider

* Salary: Best in Industry

* Experience: 3-5 years

* Location: Trivandrum/Pune

Job Description

Job Title: DevOps Engineer

Experience: 4–8 Years 

Location: Trivandrum & Pune 

Job Type: Full-Time

Mandatory skills: Azure, Terraform, GitLab CI, Splunk

Job Description

We are looking for an experienced and driven DevOps Engineer with 4 to 8 years of experience to join our team in Trivandrum or Pune. The ideal candidate will take ownership of automating cloud infrastructure, maintaining CI/CD pipelines, and implementing monitoring solutions to support scalable and reliable software delivery in a cloud-first environment.

Key Responsibilities

• Design, manage, and automate Azure cloud infrastructure using Terraform.
• Develop scalable, reusable, and version-controlled Infrastructure as Code (IaC) modules.
• Implement monitoring and logging solutions using Splunk, Azure Monitor, and Dynatrace.
• Build and maintain secure and efficient CI/CD pipelines using GitLab CI or Harness.
• Collaborate with cross-functional teams to enable smooth deployment workflows and infrastructure updates.
• Analyze system logs, performance metrics, and s to troubleshoot and optimize performance.
• Ensure infrastructure security, compliance, and scalability best practices are followed.

Mandatory Skills

Candidates must have hands-on experience with the following technologies:

• Azure – Cloud infrastructure management and deployment
• Terraform – Infrastructure as Code for scalable provisioning
• GitLab CI – Pipeline development, automation, and integration
• Splunk – Monitoring, logging, and troubleshooting production systems

Preferred Skills

• Experience with Harness (for CI/CD)
• Familiarity with Azure Monitor and Dynatrace
• Scripting proficiency in Python, Bash, or PowerShell
• Understanding of DevOps best practices, containerization, and microservices architecture
• Exposure to Agile and collaborative development environments

Skills Summary

Azure, Terraform, GitLab CI, Splunk (Mandatory) Additional: Harness, Azure Monitor, Dynatrace, Python, Bash, PowerShell

Skills: Azure, Splunk, Terraform, Gitlab Ci

******

Notice period - 0 to 15days only

Job stability is mandatory

Location: Trivandrum/Pune

JOB DETAILS:

* Job Title: Lead II - Software Engineering - AWS, Apache Spark (PySpark/Scala), Apache Kafka

* Industry: Global digital transformation solutions provider

* Salary: Best in Industry

* Experience: 5-8 years

* Location: Hyderabad

Job Summary

We are seeking a skilled Data Engineer to design, build, and optimize scalable data pipelines and cloud-based data platforms. The role involves working with large-scale batch and real-time data processing systems, collaborating with cross-functional teams, and ensuring data reliability, security, and performance across the data lifecycle.

Key Responsibilities

ETL Pipeline Development & Optimization

• Design, develop, and maintain complex end-to-end ETL pipelines for large-scale data ingestion and processing.
• Optimize data pipelines for performance, scalability, fault tolerance, and reliability.

Big Data Processing

• Develop and optimize batch and real-time data processing solutions using Apache Spark (PySpark/Scala) and Apache Kafka.
• Ensure fault-tolerant, scalable, and high-performance data processing systems.

Cloud Infrastructure Development

• Build and manage scalable, cloud-native data infrastructure on AWS.
• Design resilient and cost-efficient data pipelines adaptable to varying data volume and formats.

Real-Time & Batch Data Integration

• Enable seamless ingestion and processing of real-time streaming and batch data sources (e.g., AWS MSK).
• Ensure consistency, data quality, and a unified view across multiple data sources and formats.

Data Analysis & Insights

• Partner with business teams and data scientists to understand data requirements.
• Perform in-depth data analysis to identify trends, patterns, and anomalies.
• Deliver high-quality datasets and present actionable insights to stakeholders.

CI/CD & Automation

• Implement and maintain CI/CD pipelines using Jenkins or similar tools.
• Automate testing, deployment, and monitoring to ensure smooth production releases.

Data Security & Compliance

• Collaborate with security teams to ensure compliance with organizational and regulatory standards (e.g., GDPR, HIPAA).
• Implement data governance practices ensuring data integrity, security, and traceability.

Troubleshooting & Performance Tuning

• Identify and resolve performance bottlenecks in data pipelines.
• Apply best practices for monitoring, tuning, and optimizing data ingestion and storage.

Collaboration & Cross-Functional Work

• Work closely with engineers, data scientists, product managers, and business stakeholders.
• Participate in agile ceremonies, sprint planning, and architectural discussions.

Skills & Qualifications

Mandatory (Must-Have) Skills

1. AWS Expertise

• Hands-on experience with AWS Big Data services such as EMR, Managed Apache Airflow, Glue, S3, DMS, MSK, and EC2.
• Strong understanding of cloud-native data architectures.

1. Big Data Technologies

• Proficiency in PySpark or Scala Spark and SQL for large-scale data transformation and analysis.
• Experience with Apache Spark and Apache Kafka in production environments.

1. Data Frameworks

• Strong knowledge of Spark DataFrames and Datasets.

1. ETL Pipeline Development

• Proven experience in building scalable and reliable ETL pipelines for both batch and real-time data processing.

1. Database Modeling & Data Warehousing

• Expertise in designing scalable data models for OLAP and OLTP systems.

1. Data Analysis & Insights

• Ability to perform complex data analysis and extract actionable business insights.
• Strong analytical and problem-solving skills with a data-driven mindset.

1. CI/CD & Automation

• Basic to intermediate experience with CI/CD pipelines using Jenkins or similar tools.
• Familiarity with automated testing and deployment workflows.

Good-to-Have (Preferred) Skills

• Knowledge of Java for data processing applications.
• Experience with NoSQL databases (e.g., DynamoDB, Cassandra, MongoDB).
• Familiarity with data governance frameworks and compliance tooling.
• Experience with monitoring and observability tools such as AWS CloudWatch, Splunk, or Dynatrace.
• Exposure to cost optimization strategies for large-scale cloud data platforms.

Skills: big data, scala spark, apache spark, ETL pipeline development

******

Notice period - 0 to 15 days only

Job stability is mandatory

Location: Hyderabad

Note: If a candidate is a short joiner, based in Hyderabad, and fits within the approved budget, we will proceed with an offer

F2F Interview: 14th Feb 2026

3 days in office, Hybrid model.

Hiring for ServiceNow SecOps Expert

Location: Remote(Contract)

Shift: 2:00 to 11:00 PM IST

Top Skills -

1. ServiceNow SecOps Expertise – Implementation/integration and customization support. (Not just admin or cursory experience)

2. Scripting & Integration Proficiency.

3. Security Operations & Incident Management Knowledge.

4. ServiceNow Certification:

Must hold SN Certifications – must hold Development or Implementation related cert. (CAD, CIS etc, not just CSA)

Strong preference for CIS – Security Incident Response (SIR) and/or CIS – Vulnerability Response (VR) certifications.

1. ServiceNow Developer - SIR & VM

we are seeking a ServiceNow Developer with a proven record of successful ServiceNow engagements relating to implementation and support of the Security Incident Response (SIR) and Vulnerability Response (VR) modules.

We are seeking an experienced and detail-oriented ServiceNow Developer with strong expertise in the Security Operations (SecOps) suite, particularly Security Incident Response (SIR) and Vulnerability Response (VR) modules. .

Candidate(s) will be responsible for, but not limited to, the following duties:

•  Configure, develop, and support ServiceNow modules, including:

•  Design, develop, and configure solutions within the Security Incident Response (SIR) and Vulnerability Response (VR) modules in ServiceNow.

•  Build and maintain scripts (Business Rules, Script Includes, UI Actions, Client Scripts) using JavaScript and Glide APIs.

•  Integrate ServiceNow with external security tools (e.g., Qualys, Tenable, Rapid7, Splunk, CrowdStrike, etc.).

•  Automate SecOps workflows and create orchestration playbooks to improve incident and vulnerability handling.

•  Work closely with security, infrastructure, and ServiceNow teams to gather requirements and deliver high-quality solutions.

•  Troubleshoot and resolve issues related to the SecOps modules and integrations.

•  Maintain technical documentation, including configuration guides and development standards.

Skills and Experience Requirements:

•  5–7 years of ServiceNow development experience, including 2–3 years with SecOps modules (SIR and VR).

•  Proficient in ServiceNow development including scripting (JavaScript, Glide), UI customization, and REST/SOAP integrations.

•  Strong understanding of security operations, incident response processes, and vulnerability management.

•  Experience with third-party tool integrations relevant to security operations.

•  Familiarity with CMDB, ITSM, and ITIL best practices.

Skills and Certifications

•  Certified Implementation Specialist – Security Incident Response (SIR)

•  Certified Implementation Specialist – Vulnerability Response (VR)

•  ServiceNow Certified Application Developer

•  ServiceNow certifications - Service Now System Administrator CSA.

•  ITIL v3 or v4 Foundation Certification

Application Monitoring

Position Description

JD2 – SRE: Digital Channels Application Support

Experience: 6–9 years in Production Application Support / Site Reliability Engineering (Banking/Financial Services)

Work Model: 24x7 rotational shifts, ODC environment (no personal digital devices)

Responsibilities

Act as SRE for Digital Banking, Middleware, and Infra components.

Provide production support for Internet Banking, Mobile Banking, Cards, Payments, Digital Wallets, APIs.

Troubleshoot customer authentication flows (SSO, OAuth, 2FA, session management).

Lead and drive P1/P2 bridge calls, coordinating with app, infra, DB, and network teams.

Support API-driven integrations with third-party fintech/payment partners.

Perform proactive monitoring, certificate renewals, and infra health checks.

Enhance observability (Dynatrace, Logscale, Splunk, Grafana, Bigpanda, ThousandEyes).

Propose and implement automation solutions (Jenkins, Ansible AWX, Python, Shell) to reduce manual work.

Support release and deployment readiness for digital channels in ODC environment.

Conduct RCA for major incidents and recommend resilience & scalability improvements.

Monitor SLIs/SLOs for digital user experience (latency, availability, throughput).

Ensure security & compliance for API and digital banking platforms (SSL/TLS, PCI, fraud monitoring).

Partner with client stakeholders to maintain operational stability and high availability.

Collaborate with business stakeholders on banking-critical issues and ensure compliance with SLAs and regulatory standards.

Participate in DR drills, HA testing, and compliance audits.

Core Technologies (L2 / Deep Knowledge)

OpenShift (Kubernetes), Linux/Unix/Windows, Database, Networking, Middleware.

Common Tools (L1.5 – Awareness for All)

Bigpanda, Grafana, ThousandEyes, Splunk, ServiceNow, Jira, Confluence, Netcool, Siren, Glassbox.

Must Have Skills

Strong experience in Digital Banking & Middleware application support.

Hands-on experience with Internet/Mobile banking platforms, card services, and payment gateways.

Infra knowledge (servers, certificates, OS, networking).

Strong observability and monitoring (Dynatrace, Logscale, Splunk).

Incident management & RCA leadership, especially in client-facing bridge calls.

Strong Knowledge of ITIL processes (Incident, Problem, Change, Major Incident Management).

Awareness of banking compliance standards (PCI-DSS, SOX, InfoSec policies).

Ability to work under strict SLAs and regulatory environments.

Nice to Have

Kafka, VFaas, F5/Datapower, Akamai Control Center.

Salesforce (Apex), Pega, SharePoint.

Java, Node.js, JavaScript, Python, C#.

ETL, Hadoop, Teradata, Bigdata.

Evolven, Ansible AWX, CI/CD and automation (Jenkins, Ansible).

We are looking for an experienced Java Support Engineer with 4+ years of hands-on experience in supporting and maintaining Java/Spring Boot-based applications. The ideal candidate will be responsible for production support, debugging issues, and ensuring smooth application performance.

Key Responsibilities:

• Provide L2/L3 support for Java/Spring Boot applications in production and non-production environments.
• Perform incident analysis, root cause identification, and apply quick fixes or permanent solutions.
• Handle application deployments, environment monitoring, and performance tuning.
• Collaborate with development, DevOps, and database teams to resolve technical issues.
• Write and debug SQL queries, manage data fixes, and ensure database integrity.
• Use monitoring tools like Splunk, Kibana, or ELK Stack for issue investigation.
• Prepare documentation for recurring issues and maintain knowledge base.

Technical Skills:

• Strong in Core Java, Spring Boot, RESTful APIs
• Good knowledge of SQL / PL-SQL (Oracle / MySQL / PostgreSQL)
• Familiar with Linux/Unix commands and Shell scripting
• Exposure to microservices architecture and CI/CD tools (Jenkins, Maven)
• Hands-on experience with application monitoring and log analysis tools
• Knowledge of cloud (AWS / Azure) environments is a plus

Soft Skills:

• Strong problem-solving and analytical mindset
• Good communication and teamwork skills
• Ability to work under pressure and handle on-call support if required

🔧 Position: Java Support Engineer

📍 Location: Remote (PAN India)

🕐 Shift: Night Shift (9 PM-6 AM)

🧠 Experience Required: 6+ Years

🚀 Joiners: Immediate Joiners Preferred

About the Role:

We are seeking a highly skilled Java Support Engineer to join our growing team at Deqode. This role is ideal for professionals with deep knowledge of Java, Spring Boot, and Splunk, and who have hands-on experience supporting and maintaining large-scale applications in a production environment.

Key Responsibilities:

• Provide L2/L3 support for Java-based applications in a production environment.
• Actively monitor application health using Splunk, identify issues, and drive timely resolutions.
• Debug, analyze logs, and troubleshoot incidents to determine root causes.
• Coordinate with development and QA teams for bug resolution and performance tuning.
• Write and maintain documentation for support processes and RCA reports.
• Participate in on-call rotation and ensure high availability of services during night hours.
• Proactively identify recurring issues and recommend long-term solutions.
• Maintain SLA adherence and manage incident ticket lifecycles effectively.

Mandatory Skills & Experience:

• Java (Advanced Level) – Strong programming and debugging capabilities.
• Spring Boot – In-depth knowledge of microservices architecture and REST APIs.
• Splunk – Hands-on experience with log analysis, dashboard creation, and alert setup.
• Experience in production support, incident management, and post-deployment troubleshooting.
• Familiarity with ticketing tools like JIRA, ServiceNow, or similar.
• Comfortable working in night shift and across multiple teams.

💡 Hiring: Java Developer & Support Engineer (Splunk) at Deqode

🔷 Experience- 6+ Years

🔷 Mode- Remote (Night Shift)

⏱️ Notice Period - Immediate joiners

(Only immediate joiners & candidates serving notice period)

We’re looking for a talented Java Developer & Support Engineer with strong skills in Java, Application Support, Splunk, and SQL (Insert/Update queries). You’ll develop Java apps, handle L2/L3 support, write and optimize SQL queries, and use Splunk for monitoring and analysis.

✅ Must Have:

• Solid Java/J2EE development experience
• Strong troubleshooting & production support skills
• Proficiency with SQL (Insert, Update, Delete, Select queries)
• Good knowledge of Splunk dashboards & log analysis
• Strong communication & problem-solving abilities

Job Title : Security Operations Centre (SOC) Analyst (L2/L3)

Experience : 6.5 to 9 Years

Location : Gurgaon (Hybrid – 3 Days Office / 2 Days WFH)

Budget : Up to ₹22 LPA

Joining : Immediate to 15–20 Days (Buyout Available)

Drive Date : Virtual Drive on 19th June

Note : Preference for candidates from Delhi NCR. North India-based candidates must be open to relocate to Gurgaon. No remote option available.

About the Role :

We are hiring a skilled SOC Analyst to join our Security Operations Centre (SOC).

The role involves proactive threat monitoring, incident response, forensic investigations, SIEM management, and collaboration across IT security domains to strengthen our cyber defense posture.

Mandatory Skills : SOC/NOC operations, SIEM tools (e.g., Splunk/QRadar), network security, malware analysis, vulnerability assessment, log analysis, Windows/Linux OS, packet capture tools (Wireshark/Netmon), firewalls, EDR, IDS/IPS, DLP, AV solutions.

🎯 Key Responsibilities :

• Monitor and analyze security events to identify threats across networks and endpoints.
• Perform threat detection, triage, investigation, and escalation of cybersecurity incidents.
• Execute forensic analysis and malware containment processes.
• Manage SIEM (health checks, alerting rules, integrations, vendor coordination).
• Conduct vulnerability assessments, patch impact analysis, and ensure timely remediation.
• Collaborate with internal IT teams for secure implementation of new initiatives.
• Analyze logs from security tools like SIEM, DLP, AV, EDR, etc.
• Prepare and maintain security documentation, SOPs, and incident reports.

🛠 Required Skills :

• 3 to 5 Years’ hands-on experience in a SOC/NOC environment.
• Expertise in SIEM solutions, firewalls, EDR, IDS/IPS, AV, DLP, and vulnerability scanners.
• Strong knowledge of Linux/Windows OS, system logs, and hardening practices.
• Proficient in packet capture analysis tools like Wireshark or Netmon.
• Excellent problem-solving and communication skills.
• Experience in security impact analysis for patches and third-party advisories.

✅ Preferred Certifications :

• CEH – Certified Ethical Hacker
• GIAC – GCIH / GCIA / GCED (or equivalent)

We are hiring a Java Production Support Engineer with hands-on experience in Java, Spring Boot, and Splunk. You’ll be responsible for ensuring smooth functioning of our production systems by proactively monitoring, troubleshooting, and resolving issues in real time.

Key Responsibilities

• Provide L2/L3 support for Java/Spring Boot-based applications in production.
• Monitor logs and system health using Splunk and other observability tools.
• Troubleshoot performance, latency, and availability issues.
• Perform root cause analysis (RCA) and work with dev teams for permanent fixes.
• Support incident and change management processes.
• Create and maintain runbooks and support documentation.

Must-Have Skills

• Strong knowledge of Java, Spring Boot, and REST APIs.
• Proficient in using Splunk for log analysis and monitoring.
• Good understanding of relational databases (SQL) and Linux commands.
• Experience with CI/CD tools (Jenkins, Git) and basic scripting (Bash, Python).
• Analytical thinking and excellent problem-solving skills.

General Description:Owns all technical aspects of software development for assigned applications

Participates in the design and development of systems & application programs

Functions as Senior member of an agile team and helps drive consistent development practices – tools, common components, and documentation

Required Skills:

In depth experience configuring and administering EKS clusters in AWS.

In depth experience in configuring **Splunk SaaS** in AWS environments especially in **EKS**

In depth understanding of OpenTelemetry and configuration of **OpenTelemetry Collectors**

In depth knowledge of observability concepts and strong troubleshooting experience.

Experience in implementing comprehensive monitoring and logging solutions in AWS using **CloudWatch**.

Experience in **Terraform** and Infrastructure as code.

Experience in **Helm**Strong scripting skills in Shell and/or python.

Experience with large-scale distributed systems and architecture knowledge (Linux/UNIX and Windows operating systems, networking, storage) in a cloud computing or traditional IT infrastructure environment.

Must have a good understanding of cloud concepts (Storage /compute/network).

Experience collaborating with several cross functional teams to architect observability pipelines for various GCP services like GKE, cloud run Big Query etc.

Experience with Git and GitHub.Experience with code build and deployment using GitHub actions, and Artifact Registry.

Proficient in developing and maintaining technical documentation, ADRs, and runbooks.

About SumoLogic

At Sumo Logic, we specialize in empowering the digital workforce through our advanced SaaS analytics platform, focusing on reliable and secure cloud-native applications. 

Step into the heart of innovation with our dynamic and collaborative support team! As a Technical Support Engineer at SUMO Logic, you will play a crucial role in empowering our customers to harness the full potential of our cutting-edge cloud technology. Your expertise in logging, SIEM, and cloud solutions will be vital in guiding our customers toward achieving unparalleled business success.

You will be at the forefront of solving complex challenges and driving technological advancements by providing exceptional technical support and insights. Join us and transform challenges into opportunities, enhancing customer satisfaction and shaping the future of technology.

At SUMO Logic, our technical support team is recognized as one of our crown jewels, featuring some of the most technically adept individuals in the industry. Work here is challenging and rewarding, propelling you forward in a fast-paced and dynamic environment.

What You Will Do

As a Technical Support Engineer, your role will involve:

- Working with customer support tickets in our Salesforce Service Cloud ticketing system

- Providing enterprise-level support to our customers and partners, focusing on technical issues related to logging, metrics, SIEM, and cloud technologies.

- Engaging directly with customers to quickly assess, troubleshoot, and resolve issues from simple to complex, ensuring effective communication and setting clear expectations.

- Document enhancements or defects in our products and advise on best practices for implementing and using the Sumo Logic service.

- Offering valuable feedback to our engineering, product management, and CS leadership teams based on customer interactions and experiences.

- Developing and refining processes, procedures, and tools for the support team to optimize customer interactions and stakeholder interactions.

- Producing Knowledge Base (KB) articles for common issues lacking a current KB or revising existing KB articles for the ticketing system KB and public community KB.

What You Will Bring With You

- Extensive SaaS Experience: Proven track record in a technical role managing multiple customer accounts, preferably with a background in DevOps Engineering, SOC analysis, or similar technical positions. 

- Customer-Centric Approach: Passion for customer satisfaction and problem-solving, with the ability to manage relationships across various levels, from technical practitioners to executives.

- Communication Excellence: Possesses professional and transparent communication skills. Able to deliver technical context to various stakeholder levels using remote (e.g., Zoom) or written media. 

- Strategic Problem-Solving: Ability to navigate ambiguity, proactively seek necessary support, and manage multiple accounts with attention to detail.

- Situation Management: Capable of assessing client scenarios, documenting issue timelines, and working with executive management and product engineering towards root cause analysis and final assessments.

- Desire to Learn: Thrive in a fast-paced, high-growth, rapidly changing environment with the ability to work with and deeply understand a new product or service. Utilize Sumo-offered LinkedIn learning and other resources to increase technical knowledge and sharpen soft skills. 

- Ability to support multiple international time zones

Desired Technical Qualifications

- Monitoring Platform Experience: Proficiency in Sumo Logic or similar platforms (e.g., Splunk, Data Dog, Elastic, New Relic, Appdynamics, VMWare Tanzu).

- In-depth Knowledge of Logging Systems: Proficiency in systems like Windows Event Viewer, Syslog, R Syslog, & Syslog-ng.

- Expertise in SIEM and Cloud Technologies: Strong understanding of cloud services (AWS, GCP, Azure) and security information and event management (SIEM) principles.

- Advanced Technical Skills: Experience with system administration, SSH management, and basic scripting and programming (Java, C++, Python, PowerShell, Bash, etc.). 

- Query Language Proficiency: SQL or similar query language skills.

- Kubernetes and Docker Proficiency: Extensive experience in setup, configuration, troubleshooting, tuning, and infrastructure management.

- Network Savvy: Solid knowledge of TCP/IP, ping, traceroute, Netcat, TCP dump, Wireshark, nslookup, etc.

- OSS skills in Otel, Prometheus, and Falco are a plus

- Sumo Logic experience is a big plus but not required 

Travel Requirements

Minimal, but generally once a quarter to once a year (1-5%) for corporate training and mandatory meetings.

Education

Bachelor's or Master's degree in Engineering, Computer Science, or a similar field, or equivalent work experience.

Join us at Sumo Logic and contribute to our mission of revolutionizing technical support in the digital business world, with a particular focus on logging, SIEM, and cloud technologies.

About Us

Sumo Logic, Inc. empowers the people who power modern, digital business. Sumo Logic enables customers to deliver reliable and secure cloud-native applications through its Sumo Logic SaaS Analytics Log Platform, which helps practitioners and developers ensure application reliability, secure and protect against modern security threats, and gain insights into their cloud infrastructures. Customers worldwide rely on Sumo Logic to get powerful real-time analytics and insights across observability and security solutions for their cloud-native applications. For more information, visit www.sumologic.com.

Sumo Logic Privacy Policy. Employees will be responsible for complying with applicable federal privacy laws and regulations, as well as organizational policies related to data protection.

We are seeking a Production Support Engineer to join our team.

Responsibilites:

• Be the first line of defense for production and test environment issues.
• Work collaboratively with the team to identify, manage, and resolve ongoing incidents.
• Troubleshoot and connect with appropriate teams to effectively triage issues impacting test and production environments.
• Understand system architecture, upstream, and downstream dependencies to enable effective participation in triage and restoration activities.
• Perform systems monitoring of applications within the IRS domain after service restoration and post patching, maintenance, and upgrades.
• Create necessary service tickets and ensure tickets are routed to the appropriate technical teams.
• Provide weekend support for various activities including patching, release deployments, security updates, and 3rd party updates.
• Keep up with info alerts, patching alerts, and delivery partners' activities.
• Update stakeholders to plan for upcoming maintenance as well as alert them about service issues and restoration.
• Manage and communicate about upcoming maintenance in the test environment on a daily basis.
• Liaise with various stakeholders to gain approval for alert communications, including confirmation before an all-clear communication.
• Work closely with testing and development teams to prepare for infrastructure updates and release readiness.
• Submit Application Redirects tickets for planned maintenance after gaining approval from management.
• Participate in analysis and improvement of system performance.
• Host daily operational standup.
• Provide additional support to existing production support procedures and process improvements.
• Provide regular status reports to management on application status and other metrics.
• Collaborate with management to improve and customize reports related to production support.
• Plan and manage support for incident management tools and processes.

Requirements:

• Bachelor's Degree in computer science, engineering, or related field.
• AWS Cloud certification.
• 3+ years of relevant IT work experience with cloud experience.
• Knowledge of Java and microservice development and deployments.
• Understanding of the business processes behind applications.
• Strong analytical, problem-solving, negotiation, task and project management, and organizational skills.
• Strong oral and written communication skills, including process documentation.
• Proficiency in Microsoft Office applications (Word, PowerPoint, Excel, and Project).
• Proficiency in knowledge of computer systems, databases, and SharePoint.
• Knowledge of Splunk and AppDynamics.

Benefits:

• Work Location: Remote
• 5 days working

You can apply directly through the link: https://zrec.in/gQWFK?source=CareerSite

Explore our Career Page for more such jobs : careers.infraveo.com

Devops Engineer(Permanent)

Experience: 8 to 12 yrs

Location: Remote for 2-3 months (Any Mastek Location- Chennai/Mumbai/Pune/Noida/Gurgaon/Ahmedabad/Bangalore)

Max Salary = 28 LPA (including 10% variable)

Notice Period: Immediate/ max 10days

Mandatory Skills: Either Splunk/Datadog, Gitlab, Retail Domain

· Bachelor’s degree in Computer Science/Information Technology, or in a related technical field or equivalent technology experience.

· 10+ years’ experience in software development

· 8+ years of experience in DevOps

· Mandatory Skills: Either Splunk/Datadog,Gitalb,EKS,Retail domain experience

· Experience with the following Cloud Native tools: Git, Jenkins, Grafana, Prometheus, Ansible, Artifactory, Vault, Splunk, Consul, Terraform, Kubernetes

· Working knowledge of Containers, i.e., Docker Kubernetes, ideally with experience transitioning an organization through its adoption

· Demonstrable experience with configuration, orchestration, and automation tools such as Jenkins, Puppet, Ansible, Maven, and Ant to provide full stack integration

· Strong working knowledge of enterprise platforms, tools and principles including Web Services, Load Balancers, Shell Scripting, Authentication, IT Security, and Performance Tuning

· Demonstrated understanding of system resiliency, redundancy, failovers, and disaster recovery

· Experience working with a variety of vendor APIs including cloud, physical and logical infrastructure devices

· Strong working knowledge of Cloud offerings & Cloud DevOps Services (EC2, ECS, IAM, Lambda, Cloud services, AWS CodeBuild, CodeDeploy, Code Pipeline etc or Azure DevOps, API management, PaaS)

· Experience managing and deploying Infrastructure as Code, using tools like Terraform Helm charts etc.

· Manage and maintain standards for Devops tools used by the team

• Dynatrace Expertise: Lead the implementation, configuration, and optimization of Dynatrace monitoring solutions across diverse environments, ensuring maximum efficiency and effectiveness.
• Cloud Integration: Utilize expertise in AWS and Azure to seamlessly integrate Dynatrace monitoring into cloud-based architectures, leveraging PaaS services and IAM roles for efficient monitoring and management.
• Application and Infrastructure Architecture: Design and architect both application and infrastructure landscapes, considering factors like Oracle, SQL Server, Shareplex, Commvault, Windows, Linux, Solaris, SNMP polling, and SNMP traps.
• Cross-Platform Integration: Integrate Dynatrace with various products such as Splunk, APIM, and VMWare to provide comprehensive monitoring and analysis capabilities.
• Inter-Account Integration: Develop and implement integration strategies for seamless communication and monitoring across multiple AWS accounts, leveraging Terraform and IAM roles.
• Experience working with On-premise Application and Infrastructure
• Experience with AWS & Azure and Cloud Certified.
• Dynatrace Experience & Certification

Position Title: Manager – Security Operations Organization /Function: Manager is responsible for day to day operational and project delivery for a set of customers Relevant Experience: 10+ years of experience in security area and at least 2 years as Security manager Educational Qualification: BE/B.Tech/ME/M.Tech/Graduate/Master in any stream with excellent academic record

Must-have Skills: • Must know common security policy frameworks and possess knowledge of how security programs are run at mid to large scale companies • Must have managed a team to deliver “Managed Security Service” or “Security Operations Center” • Prior working Background in either SIEM tools (Splunk, ArcSight, QRadar, DNIF etc.) or Vulnerability assessment and Management tool (Qualys/Rapid7) and process • Has broader context and understanding of managed security services • Must have service mindset and empathy. Must deal with a level of ambiguity, chaos and apparent stubbornness from customers, and manage around it by thinking through the issue or request from the customer’s perspective to drive to a reasonable conclusion • Must have prior experience on Project Management • Must have prior experience of onsite-offshore delivery model and should have directly worked with US/European customers or colleagues • Must have ITIL process knowledge

UKG's engineering teams wants to add 4 staff aug consultants (2 in US and 2 in Noida) to support their identity platform infrastructure, deployments to prod, escalations/KTLO, and debugging needs. They'll need to partner with internal dev teams who consume our Identity platform around any issues or new integrations needed. RCA/enhancing our observability.

They need to have the below qualifications:

• Linux (Ubuntu) - Understanding of Linux OS and has experience with troubleshooting complex issues that can be due to infrastructure related around disk/iops, network latency, jvm/gc related, as well as application related defects.

Python/similar scripting language to help automate manual tasks/remediation efforts.

• Ansible

• Identity platforms/technology -

SAML2/Oauth2/Directory server LDAP#python queryquerylanguage/OpenDJ/OpenAM/Auth0/Okta/SSO

• Java - understanding of Java tuning/best practices for high volume applications at scale

• Nginx

• Grafana • PagerDuty

• Postman/API • Kibana/Splunk

Dynatrace

GCP preferred. Azure is good as well.