Java Support Engineer

ROLE:  

Address technical issues relating to software implementation, function, and upgrades. Resolve customer complaints or problems and create product problem reports and troubleshoot documents for each issue. Work closely with application support and development teams to identify and resolve any technical problems that might arise during the development of software. Work with Implementation teams and Account managers to recommend solutions to new customer implementations and workflows.  

ESSENTIAL DUTIES and RESPONSIBILITIES: 

• Understanding the PeopleScout architecture and framework  
• Provide L2 support for tickets passed on by L1 support team using advanced knowledge of Java, SQL, Stored Procedures, Functions, and database development.  
• Analyze and understand Java code to debug, trace, and communicate technical issues effectively with the Development team.  
• Review application logs, perform exception analysis, monitor system performance, and identify root causes to ensure timely issue resolution and optimal application performance.
• Provide technical support to application support team
• Develop solutions to complex customer and software problems
• Assist with software design and development  
• Work within an agile environment  
• Deliver sprint commitments on time
• Be responsible for your own code, and work with others to improve the quality and deliver of theirs  
• Document troubleshooting guides and outcomes of problems, analysis and solutions for future re-use  

MUST HAVE SKILLS: 

• 5 to 8 years of experience in L2 Application Support, preferably supporting SaaS products.
• Strong troubleshooting skills with Java applications, SQL, and REST APIs.  
• Strong hands-on experience with Core Java (Java 8 or above).  
• Good understanding of Spring Boot and Java-based enterprise applications.
• Experience troubleshooting production issues, performing root cause analysis (RCA), and resolving incidents within SLA  
• Strong SQL skills with databases such as Oracle, MySQL, PostgreSQL, or SQL Server.  
• Experience working with REST APIs, JSON, and API testing tools like Postman.
• Ability to analyze application logs using tools such as Splunk, Kibana, ELK, or Grafana.
• Excellent customer communication skills with experience managing client interactions and providing timely updates.
• Familiarity with ServiceNow/Jira, Linux basics, and log analysis for application support

JOB DESCRIPTION

Experience: 4-9 years

Wissen Technology is now hiring for a Java Developer - Bangalore with hands-on experience in Core Java, algorithms, data structures, multithreading and SQL. We are solving complex technical problems in the industry and need talented software engineers to join our mission and be a part of a global software development team. A brilliant opportunity to become a part of a highly motivated and expert team which has made a mark as a high-end technical consulting. 

Required Skills:

• Exp. 4-9 years
• Experience in Core Java and Spring Boot.
• Extensive experience in developing enterprise-scale applications and systems. Should possess good architectural knowledge and be aware of enterprise application design patterns.
• Should have the ability to analyze, design, develop and test complex, low-latency client- facing applications.
• Good development experience with RDBMS.
• Good knowledge of multi-threading and high-performance server-side development.
• Basic working knowledge of Unix/Linux.
• Excellent problem solving and coding skills.
• Strong interpersonal, communication and analytical skills.
• Should have the ability to express their design ideas and thoughts.

Experience: 3-5 years

Wissen Technology is now hiring for a Java Developer (with Azure) - Bangalore with hands-on experience in Core Java, algorithms, data structures, multithreading and SQL. We are solving complex technical problems in the industry and need talented software engineers to join our mission and be a part of a global software development team. A brilliant opportunity to become a part of a highly motivated and expert team which has made a mark as a high-end technical consulting. 

Required Skills:

• Exp. - 3-5 years
• Experience in Core Java and Spring Boot.
• Extensive experience in developing enterprise-scale applications and systems. Should possess good architectural knowledge and be aware of enterprise application design patterns.
• Should have the ability to analyze, design, develop and test complex, low-latency client- facing applications.
• Good development experience with RDBMS.
• Good knowledge of multi-threading and high-performance server-side development.
• Basic working knowledge of Unix/Linux.
• Excellent problem solving and coding skills.
• Strong interpersonal, communication and analytical skills.
• Should have the ability to express their design ideas and thoughts.

JOB DESCRIPTION

Experience: 3-9 years

Wissen Technology is now hiring for a Java Developer - Bangalore with hands-on experience in Core Java, algorithms, data structures, multithreading and SQL. We are solving complex technical problems in the industry and need talented software engineers to join our mission and be a part of a global software development team. A brilliant opportunity to become a part of a highly motivated and expert team which has made a mark as a high-end technical consulting. 

Required Skills:

• Exp. - 3-9 years
• Experience in Core Java and Spring Boot.
• Extensive experience in developing enterprise-scale applications and systems. Should possess good architectural knowledge and be aware of enterprise application design patterns.
• Should have the ability to analyze, design, develop and test complex, low-latency client- facing applications.
• Good development experience with RDBMS.
• Good knowledge of multi-threading and high-performance server-side development.
• Basic working knowledge of Unix/Linux.
• Excellent problem solving and coding skills.
• Strong interpersonal, communication and analytical skills.
• Should have the ability to express their design ideas and thoughts.

JOB DESCRIPTION

Experience: 4+ years

Wissen Technology is now hiring for a Java Developer - Bangalore with hands-on experience in Core Java, algorithms, data structures, multithreading and SQL. We are solving complex technical problems in the industry and need talented software engineers to join our mission and be a part of a global software development team. A brilliant opportunity to become a part of a highly motivated and expert team which has made a mark as a high-end technical consulting. 

Required Skills:

• Exp. 4+ years
• Experience in Core Java and Spring Boot.
• Extensive experience in developing enterprise-scale applications and systems. Should possess good architectural knowledge and be aware of enterprise application design patterns.
• Should have the ability to analyze, design, develop and test complex, low-latency client- facing applications.
• Good development experience with RDBMS.
• Good knowledge of multi-threading and high-performance server-side development.
• Basic working knowledge of Unix/Linux.
• Excellent problem solving and coding skills.
• Strong interpersonal, communication and analytical skills.
• Should have the ability to express their design ideas and thoughts.

Design, develop, test, and maintain scalable backend applications using Java.

Develop and maintain RESTful APIs and backend services.

Work with Spring Boot, Spring MVC, and related Java frameworks.

Design and optimize database queries and data models.

Integrate applications with internal and third-party APIs/services.

Write clean, maintainable, reusable, and well-documented code.

Troubleshoot production issues and identify root causes.

Improve application performance, reliability, security, and scalability.

Participate in code reviews and follow software engineering best practices.

Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions.

Contribute to application architecture and technical design decisions.

We are looking for an experienced Application Support Engineer with strong expertise in Linux/Unix, Networking, Routing, Load Balancing, and Production Support. The ideal candidate should have hands-on experience troubleshooting application and infrastructure issues using enterprise monitoring and observability tools such as Splunk, Grafana, and AppDynamics.

Key Responsibilities

• Provide L2/L3 production support for enterprise applications and infrastructure.
• Troubleshoot application, Linux/Unix, network, routing, and connectivity-related issues.
• Monitor application and infrastructure health using Splunk, Grafana, and AppDynamics.
• Analyze alerts, logs, performance metrics, and system behavior to identify issues.
• Troubleshoot routing, load balancing, connectivity, and network-related problems.
• Perform incident investigation, troubleshooting, and root cause analysis.
• Coordinate with Network, Infrastructure, Application, and other technical teams for issue resolution.
• Handle production incidents and ensure timely resolution within defined SLAs.
• Participate in problem management and identify recurring issues.
• Perform application health checks and proactively identify potential failures.
• Maintain troubleshooting guides, runbooks, and operational documentation.
• Support planned changes, deployments, and maintenance activities.

Must-Have Skills

Application Support

Linux / Unix

Networking

Routing

Load Balancing

Splunk

Grafana

AppDynamics

Production Support

Incident Management

Troubleshooting

Required Skills & Tools

• 4–6 years of experience in Application / Production Support.
• Strong hands-on experience with Linux/Unix administration and troubleshooting.
• Good understanding of TCP/IP, networking, routing, and connectivity concepts.
• Practical experience troubleshooting load balancing issues.
• Hands-on experience with monitoring and observability tools such as Splunk, Grafana, or AppDynamics.
• Strong log analysis and troubleshooting skills.
• Experience handling production incidents and working within SLA-driven environments.
• Strong communication and coordination skills.

Preferred Experience

• Exposure to ITIL processes including Incident, Problem, and Change Management.
• Experience with scripting/automation using Shell or Python.
• Exposure to cloud environments is an added advantage.
• Experience supporting enterprise-scale applications and infrastructure.

Key Competencies

• Strong analytical and troubleshooting skills.
• Ability to work under pressure during critical production incidents.
• Strong ownership and accountability.
• Excellent communication and stakeholder management.
• Ability to work collaboratively with global technical teams.

Qualifications

Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related discipline.

Must have

Experience in the Core Java development 

Good understanding of Object Oriented Design, Design Patterns and data structure algorithms

Experience in Multi-threading, Hashmaps, Collection arrays

Experience in Java collections

Experience in developing applications using Spring Boot

Proficient in building Micro Services with Java 1.8 or higher, J2EE, Spring, Spring Boot.

Proficient with No SQL and Relational Databases

Hands on experience in Unit testing frameworks like Junit / Mockito OR TDD

Position Title : Software Engineer

Position Type: Full-Time

Department: Research & Development

Reports To: First Level Manager,

Company Background:

Affiliated with US Group companies, CGLIA Solutions LLP is an innovative Software Product Development organization developing highly available, highly secure, cloud-based enterprise software products catering to the needs of leading Research Facilities, University Medical Centers, Hospitals, and Pharmaceutical companies across the globe, ultimately contributing to the development of life-saving medications.

CGLIA is committed to helping software professionals unleash their creativity, build world-class enterprise applications, and accelerate their careers in a collaborative and innovation-driven environment.

Job Summary :

As a Software Engineer (Java), you will be responsible for designing, developing, and maintaining scalable, secure, and high-performance cloud-based enterprise applications. You will work closely with Product Management, Business Analysts, QA, DevOps, and cross-functional engineering teams to deliver innovative software solutions that exceed customer expectations.

The ideal candidate should be a self-starter with excellent analytical and problem-solving skills, strong expertise in Java backend technologies, and a passion for developing high-quality software. This role also provides an opportunity to mentor junior engineers, participate in technical discussions, and contribute to architectural decisions.

Key Responsibilities

• Participate in requirement analysis and collaborate with Product Management to understand functional and non-functional requirements.
• Contribute to technical design discussions and prepare technical design documentation.
• Design, develop, test, and maintain scalable backend applications using Java and Spring Boot.
• Develop and maintain RESTful APIs and Microservices.
• Write clean, reusable, maintainable, and well-documented code following industry best practices.
• Optimize application performance, scalability, reliability, and security.
• Perform unit testing, code reviews, debugging, and production issue resolution.
• Collaborate with QA, DevOps, UI, and Product teams throughout the software development lifecycle.
• Mentor junior engineers and actively contribute to knowledge sharing within the team.
• Stay updated with emerging technologies, frameworks, and software development best practices.
• Participate in technical interviews and hiring activities to support organizational growth.
• Undertake additional responsibilities as required to achieve project and organizational objectives.
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Qualifications (Education, Experience, Skills & Knowledge)

• Bachelor's degree in Computer Science, Information Technology, or an equivalent discipline.
• 5+ years of hands-on experience in Java application development.
• Strong expertise in Core Java (Java 8/11/17) and Object-Oriented Programming concepts.
• Extensive experience with Spring Boot, Spring MVC, Spring Data JPA, Spring Security, and Hibernate.
• Strong experience designing and developing RESTful APIs and Microservices.
• Experience working with relational databases such as MySQL, PostgreSQL, Oracle, or MS SQL Server.
• Good understanding of Data Structures, Algorithms, Design Patterns, and Multithreading.
• Angular, Bootstrap, Material Design, HTML5, CSS, JavaScript
• Hands-on experience with Git, Maven/Gradle, and Agile/Scrum development methodologies.
• Experience with code quality tools such as SonarQube and static code analysis.
• Exposure to Docker, Kubernetes, CI/CD pipelines, and cloud platforms (AWS, Azure, or GCP) is preferred.
• Knowledge of messaging systems such as Kafka or RabbitMQ is an added advantage.
• Strong analytical, troubleshooting, and debugging skills.
• Excellent written, verbal, and interpersonal communication skills.
• Ability to work independently and collaboratively in a fast-paced product development environment.
• Eagerness to learn and adopt new technologies.

Position Title: Software Engineer

Position Type: Full Time

Department: Research and Development

Reports to: First Level Manager, Indian Development Centre.

Company Background:

Affiliated with US Group companies, CGLIA Solutions LLP is an innovative Software Product Development Organization developing high available, highly secure, cloud-based enterprise software products catering to the needs of Large Research facilities, University medical centres, Hospitals, Pharma companies in US and worldwide ultimately leading to the development of life saving medications.

CGLIA is known for helping Software professionals to unleash their creativity, turning them into world class professionals, and building their career.

Job Summary:

As a Software Engineer, you assist in the design development of new products for our renowned customers worldwide.

Enhancing the existing applications by identifying the areas of improvements, making recommendations and designing and implementing them. 

Ideal candidate should be a self-starter and, should have excellent problem-solving skills and passionate about developing high quality innovative products exceeding the customer expectations and needs. A keen interest for quality at every stage of development is a must.

Looking for a highly motivated individual who is looking to grow their career in a challenging environment.

Responsibilities:

• Participating in discussion with Product Management teams and Generating the Requirement Specification document that has covers both the functional and Non-functional requirements.
• Participating in discussion with the technical teams and generating the design documents.
• Develop code and update the existing code, ensuring that all the code meets the agreed upon requirements.
• Perform intensive testing of all new and existing programs to ensure they are free of errors and function as intended
• Work closely with the cross functional teams like UI Developers, Business Analysts and Management teams.
• Cultivate an environment of collaboration, commitment, accountability, and creativity and deliver products and services on time with quality delight the customer.
• Actively participating in the hiring process, for Organization growth.
• Updates job knowledge by studying latest development tools, programming techniques, and participating in professional organizations.
• Willing to undertake additional tasks and responsibilities as may be reasonably expected of the role and as necessary in order to achieve the objectives of the organization.

Qualifications: (Education, Experience, Skills and Knowledge)

·        Bachelor’s Degree in Computer Science or Information Technology or any equivalent degree.

·        At least 4 plus years of hands on experience in developing cloud-based software.

·        Expertise in developing cloud based distributed applications and must have experience in object-oriented design.

·        Strong hands on experience in using Java, Hibernate, Spring technology stack (Spring MVC, Spring Data, Spring Cloud, Spring Batch, Spring security etc.) along with open source technologies.

• Experience building web and mobile applications using frontend technologies Angular (Angular 1/Angular 2), Bootstrap, Material Design, UX/UI, JavaScript, HTML5, and CSS.

·        Experience on any one of databases like MySQL, MS SQL, PostgreSQL, and Oracle.

·        Exposure with more than one of the Software Development Methodologies.

·        Knowledge on the Code Static Analyzer tools like SonarQube, PMD etc. and, DevOps Tools.

·        Expertise in Security related to Web Applications and mobile applications. and other open source and commercial tools.

·        Ability to work independently and along with teams.

·        Impeccable written English skills, and Oral communication skills along with outstanding interpersonal skills.

·        Eagerness and willingness to learn new technologies.