Servicenow SecOps Expert

Job Description - Senior AI Engineer

We are seeking an experienced Senior AI Engineer to join our dynamic team, driving

innovation in AI-driven solutions with a global impact. This role is specifically tailored for

a highly motivated professional with a strong technical background in Python and Java,

hands-on expertise in developing Retrieval-Augmented Generation (RAG)-based

chatbots, Machine Learning, Deep Learning, and solid cloud deployment experience,

preferably on AWS. As our Senior AI Engineer, you will spearhead the end-to-end

development lifecycle, including solution architecture, design, implementation,

deployment, and scaling of cutting-edge AI applications. Your leadership will ensure the

delivery of high-performance, reliable, and impactful solutions.

What You Will Do:

• Lead the design and development of AI-driven applications, particularly focusing on

RAG based chatbot solutions.

• Architect robust solutions leveraging Python and Java to ensure scalability, reliability,

and maintainability.

• Deploy, manage, and scale AI applications using AWS cloud infrastructure, optimizing

performance and resource utilization.

• Collaborate closely with cross-functional teams to understand requirements, define

project scopes, and deliver solutions effectively.

• Mentor team members, providing guidance on best practices in software

development, AI methodologies, and cloud deployments.

• Ensure solutions meet quality standards, including thorough testing, debugging,

performance tuning, and documentation.

• Continuously research emerging AI technologies and methodologies to incorporate

best practices and innovation into our products

Requirements

Required Skills & Qualifications

• Bachelor's or master's degree in computer science, Engineering, Data Science,

Mathematics, Statistics or related fields.

• At least 3 years of professional experience in AI/Machine Learning engineering.

• Strong programming skills in Python and Java.

• Demonstrated hands-on experience building Retrieval-Augmented Generation (RAG)-

based chatbots or similar generative AI applications.

• Proficiency in cloud platforms, particularly AWS, including experience with EC2,

Lambda, SageMaker, DynamoDB, CloudWatch, and API Gateway.

• Solid understanding of AI methodologies, including natural language processing (NLP),

vector databases, embedding models, and large language model integrations.

• Experience with leading projects or teams, managing technical deliverables, and

ensuring high-quality outcomes.

Preferred Qualifications:

• AWS certifications (e.g., AWS Solutions Architect, AWS Machine Learning Specialty).

• Familiarity with popular AI/ML frameworks and libraries such as Hugging Face

Transformers, TensorFlow, PyTorch, LangChain, or similar.

• Experience in Agile development methodologies.

• Excellent communication skills, capable of conveying complex technical concepts

clearly and effectively.

• Strong analytical and problem-solving capabilities, with the ability to navigate

ambiguous technical challenge

Role: Principal Software Engineer

We looking for a passionate Principle Engineer - Analytics to build data products that extract valuable business insights for efficiency and customer experience. This role will require managing, processing and analyzing large amounts of raw information and in scalable databases. This will also involve developing unique data structures and writing algorithms for the entirely new set of products. The candidate will be required to have critical thinking and problem-solving skills. The candidates must be experienced with software development with advanced algorithms and must be able to handle large volume of data. Exposure with statistics and machine learning algorithms is a big plus. The candidate should have some exposure to cloud environment, continuous integration and agile scrum processes.

Responsibilities:

• Lead projects both as a principal investigator and project manager, responsible for meeting project requirements on schedule

• Software Development that creates data driven intelligence in the products which deals with Big Data backends

• Exploratory analysis of the data to be able to come up with efficient data structures and algorithms for given requirements

• The system may or may not involve machine learning models and pipelines but will require advanced algorithm development

• Managing, data in large scale data stores (such as NoSQL DBs, time series DBs, Geospatial DBs etc.)

• Creating metrics and evaluation of algorithm for better accuracy and recall

• Ensuring efficient access and usage of data through the means of indexing, clustering etc.

• Collaborate with engineering and product development teams.

Requirements:

• Master’s or Bachelor’s degree in Engineering in one of these domains - Computer Science, Information Technology, Information Systems, or related field from top-tier school

• OR Master’s degree or higher in Statistics, Mathematics, with hands on background in software development.

• Experience of 8 to 10 year with product development, having done algorithmic work

• 5+ years of experience working with large data sets or do large scale quantitative analysis

• Understanding of SaaS based products and services.

• Strong algorithmic problem-solving skills

• Able to mentor and manage team and take responsibilities of team deadline.

Skill set required:

• In depth Knowledge Python programming languages

• Understanding of software architecture and software design

• Must have fully managed a project with a team

• Having worked with Agile project management practices

• Experience with data processing analytics and visualization tools in Python (such as pandas, matplotlib, Scipy, etc.)

• Strong understanding of SQL and querying to NoSQL database (eg. Mongo, Casandra, Redis

We are looking for passionate, talented, and motivated Developers to join our team and help deliver high-quality technical solutions. If you’re excited about working on the newest technologies and delivering value with a sense of ownership, then you should join us.

What you will do:

• Write clean code that follows industry standards and best practices.
• Participate in architectural discussions to improve our technology stack.
• Innovate ideas to promote best practices.
• Work closely with cross-functional stakeholders to make collaboration better between teams.
• Deliver high-quality and maintainable code using test-driven methodologies.
• Participate and contribute towards improving the development process and practices within the team and across the organization.

Qualifications:

• You will have a minimum of 3 years of industry experience developing on the FullStack
• Experience with CSS, HTML, Javascript
• Experience with RESTful services
• Knowledge and experience in building scalable Node.js applications
• Continuous integration/continuous deployment experience
• Experience with building tools such as Webpack, grunt, gulp, babel etc.
• Strong desire to learn and share knowledge with others

Desired Skills:

• Strong understanding of data structures and design patterns
• Experience with one or more front-end Javascript frameworks is a BIG plus
• Full understanding of the complete web technology stack including how to architect highly scalable solutions
• Experience with Relational or NoSQL databases
• Working knowledge of AWS services.

Our client is a premier web design and software solutions company based out of Delhi, Florida and California. They are a creative, young and dynamic organisation that provides superior quality solutions like web design and development, mobile app development on various platforms, cloud apps and Ecommerce web solutions. They have clients across US, Canada, UK, and Australia, who receive market ready and saleable apps.

What you need to have:

Our frontend (React) team is passionate about React Technology and we are working on a few world-class products which have their roots and frontend in React Technology along with Redux, web-hooks, and Reducers. Keeping performance, scalability, usability, and user acceptance in mind, we are looking for a smart frontend engineer that has experience developing a variety of Web Applications using React Technology. (Along with strong frontend expertise, needs a good understanding of how frontend applications work in different browsers and have a mobile responsive design)

Basic roles and responsibilities are mentioned for the engineer at our team:

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• You will ensure that these components and the overall application are robust and easy to maintain.
• You will coordinate with the rest of the team working on different layers of the infrastructure.
• Good understanding of async functions and their concepts.
• Your primary focus will be on developing user interface components and implementing them following well-known ReactJS workflows (such as Flux or Redux).
• A Commitment to collaborative problem solving, sophisticated design, and quality product is important.

• Developing new user-facing features using ReactJS
• Familiarity with modern front-end builds pipelines and tools.
• Translating designs and wireframes into high-quality code.
• Thorough understanding of ReactJS and its core principles.
• Experience with popular React.js workflows. (such as Flux or Redux)
• Familiarity with RESTful APIs.
• Building reusable components and front-end libraries for future use.
• Knowledge of modern authorization mechanisms, such as JSON Web Token and Oauth.
• Good knowledge of CSS and other latest frameworks like a tailwind CSS / Bootstrap.

• Experience developing highly scalable Web applications.
• Knowledge of Media Queries and CSS via useful frameworks.
• Strong experience with React frameworks with components like Redux, Flux, Webhooks.
• Good knowledge of code versioning (git / Github)
• Good experience with code deployment on servers like Ubuntu, Linux systems.
• In-depth knowledge of designing and developing software in distributed architectures for multi-tier applications
• Basic understanding of docker to work with different major versions of Node js and database release(Postgres, MySQL, etc)
• Good knowledge to write and train the team to write unit test cases for the application code.

• You would be knowing how to do a basic code review of team and junior NodeJS engineers.

• Experience with deployment and CI/CD is a plus!
• Have worked with Testing libraries
• Good Verbal and Written communication Skills.