
We are hiring a Java Production Support Engineer with hands-on experience in Java, Spring Boot, and Splunk. You’ll be responsible for ensuring smooth functioning of our production systems by proactively monitoring, troubleshooting, and resolving issues in real time.
Key Responsibilities
- Provide L2/L3 support for Java/Spring Boot-based applications in production.
- Monitor logs and system health using Splunk and other observability tools.
- Troubleshoot performance, latency, and availability issues.
- Perform root cause analysis (RCA) and work with dev teams for permanent fixes.
- Support incident and change management processes.
- Create and maintain runbooks and support documentation.
Must-Have Skills
- Strong knowledge of Java, Spring Boot, and REST APIs.
- Proficient in using Splunk for log analysis and monitoring.
- Good understanding of relational databases (SQL) and Linux commands.
- Experience with CI/CD tools (Jenkins, Git) and basic scripting (Bash, Python).
- Analytical thinking and excellent problem-solving skills.

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ROLE: Ai ML Senior Developer
Exp: 5 to 8 Years
Location: Bangalore (Onsite)
About ProductNova
ProductNova is a fast-growing product development organization that partners with
ambitious companies to build, modernize, and scale high-impact digital products. Our teams
of product leaders, engineers, AI specialists, and growth experts work at the intersection of
strategy, technology, and execution to help organizations create differentiated product
portfolios and accelerate business outcomes.
Founded in early 2023, ProductNova has successfully designed, built, and launched 20+
large-scale, AI-powered products and platforms across industries. We specialize in solving
complex business problems through thoughtful product design, robust engineering, and
responsible use of AI.
Product Development
We design and build user-centric, scalable, AI-native B2B SaaS products that are deeply
aligned with business goals and long-term value creation.
Our end-to-end product development approach covers the full lifecycle:
1. Product discovery and problem definition
2. User research and product strategy
3. Experience design and rapid prototyping
4. AI-enabled engineering, testing, and platform architecture
5. Product launch, adoption, and continuous improvement
From early concepts to market-ready solutions, we focus on building products that are
resilient, scalable, and ready for real-world adoption. Post-launch, we work closely with
customers to iterate based on user feedback and expand products across new use cases,
customer segments, and markets.
Growth & Scale
For early-stage companies and startups, we act as product partners—shaping ideas into
viable products, identifying target customers, achieving product-market fit, and supporting
go-to-market execution, iteration, and scale.
For established organizations, we help unlock the next phase of growth by identifying
opportunities to modernize and scale existing products, enter new geographies, and build
entirely new product lines. Our teams enable innovation through AI, platform re-
architecture, and portfolio expansion to support sustained business growth.
Role Overview:
We are seeking an experienced AI / ML Senior Developer with strong hands-on expertise in large language models (LLMs) and AI-driven application development. The ideal candidate will have practical experience working with GPT and Anthropic models, building and training B2B products powered by AI, and leveraging AI-assisted development tools to deliver scalable and intelligent solutions.
Key Responsibilities:
1. Model Analysis & Optimization
Analyze, customize, and optimize GPT and Anthropic-based models to ensure reliability, scalability, and performance for real-world business use cases.
2. AI Product Design & Development
Design and build AI-powered products, including model training, fine-tuning, evaluation, and performance optimization across development lifecycles.
3. Prompt Engineering & Response Quality
Develop and refine prompt engineering strategies to improve model accuracy, consistency, relevance, and contextual understanding.
4. AI Service Integration
Build, integrate, and deploy AI services into applications using modern development practices, APIs, and scalable architectures.
5. AI-Assisted Development Productivity
Leverage AI-enabled coding tools such as Cursor and GitHub Copilot to accelerate development, improve code quality, and enhance efficiency.
6. Cross-Functional Collaboration
Work closely with product, business, and engineering teams to translate business requirements into effective AI-driven solutions.
7. Model Monitoring & Continuous Improvement
Monitor model performance, analyze outputs, and iteratively improve accuracy, safety, and overall system effectiveness.
Qualifications:
1. Hands-on experience analyzing, developing, fine-tuning, and optimizing GPT and Anthropic-based large language models.
2. Strong expertise in prompt design, experimentation, and optimization to enhance response accuracy and reliability.
3. Proven experience building, training, and deploying chatbots or conversational AI systems.
4. Practical experience using AI-assisted coding tools such as Cursor or GitHub Copilot in production environments.
5. Solid programming experience in Python, with strong problem-solving and development fundamentals.
6. Experience working with embeddings, similarity search, and vector databases for retrieval-augmented generation (RAG).
7. Knowledge of MLOps practices, including model deployment, versioning, monitoring, and lifecycle management.
8. Experience with cloud environments such as Azure, AWS for deploying and managing AI solutions.
9. Experience with APIs, microservices architecture, and system integration for scalable AI applications.
Why Join Us
• Build cutting-edge AI-powered B2B SaaS products
• Own architecture and technology decisions end-to-end
• Work with highly skilled ML and Full Stack teams
• Be part of a fast-growing, innovation-driven product organization
If you are a results-driven AiML Senior Developer with a passion for developing innovative products that drive business growth, we invite you to join our dynamic team at ProductNova.
Position: Sales Counter Executive
Number of Positions: 15-18
Location: Cuttack
Salary: ₹10,000 - ₹12,000 per month (In Hand)
Job Summary
As a Sales Counter Executive, you will be the face of Bishandayal Jewellers. Your primary role is to welcome customers, understand their needs, and guide them through our exquisite collection of jewellery, ensuring an exceptional and trustworthy shopping experience.
Key Responsibilities
- Customer Engagement: Warmly greet and attend to all customers entering the showroom.
- Sales & Presentation: Present and showcase jewellery (gold, diamond, silver, etc.) in an appealing and secure manner.
- Product Knowledge: Learn and clearly explain product details, including weight, purity (karat), and craftsmanship, to customers.
- Understanding Needs: Actively listen to customer requirements (e.g., for weddings, gifts, personal use) and suggest suitable items.
- Counter Management: Ensure the cleanliness, safety, and proper display of jewellery at your counter.
- Customer Service: Handle customer queries with patience and politeness, building trust and a strong rapport.
- Security: Adhere strictly to all store security and inventory handling procedures.
Required Qualifications & Skills
- Qualification: Minimum 12th Pass.
- Experience: Freshers are strongly encouraged to apply.
- Skills:
- Excellent interpersonal and communication skills (Odia, Hindi).
- A polite, professional, and patient demeanor.
- A high degree of honesty and integrity (essential for this role).
- Well-groomed and professional appearance.
- Eagerness to learn about jewellery and sales.
Job Summary
The BPO & Voice Recruiter is responsible for sourcing, screening, and hiring candidates for voice-based customer service, technical support, and other BPO roles. This position ensures a smooth end-to-end recruitment process and works closely with operations and HR to meet staffing targets within defined timelines.
Sourcing resume or candidates in a creative ways
---
Key Responsibilities
1. Talent Sourcing
Source candidates through job portals, social media, employee referrals, walk-ins, and recruitment drives.
Build and maintain an active talent pipeline for voice and customer support roles.
Develop creative sourcing techniques to attract high-quality candidates.
2. Screening & Assessment
Conduct initial screening calls to evaluate communication skills, voice clarity, customer-handling ability, and job fit.
Schedule and coordinate interviews with hiring managers and operations teams.
Administer communication assessments, voice tests, and language proficiency evaluations.
3. Recruitment Coordination
Manage end-to-end recruitment cycle from sourcing to onboarding.
Maintain candidate data and update recruitment trackers.
Communicate hiring status and feedback to candidates promptly.
4. Stakeholder Management
Collaborate with operations, training, and HR teams to understand manpower requirements.
Provide regular updates on hiring progress, challenges, and recommendations.
Participate in weekly recruitment meetings and calibration sessions.
5. Compliance & Documentation
Ensure adherence to hiring policies, organizational standards, and compliance guidelines.
Collect, verify, and main
tain required documents for selected candidates.
At Monarch, we’re leading the digital transformation of farming. Monarch Tractor augments both muscle and mind with fully loaded hardware, software, and service machinery that will spur future generations of farming technologies.
With our farmer-first mentality, we are building a smart tractor that will enhance (not replace) the existing farm ecosystem, alleviate labor availability, and cost issues, and provide an avenue for competitive organic and beyond farming by providing mechanical solutions to replace harmful chemical solutions. Despite all the cutting-edge technology we will incorporate, our tractor will still plow, till, and haul better than any other tractor in its class. We have all the necessary ingredients to develop, build and scale the Monarch Tractor and digitally transform farming around the world. For more details visit
www.monarchtractor.com
Monarch Tractor Electric Tractor
Monarch Tractor is the maker of the world’s first fully electric, driver-optional tractor making sustainable farming economically superior.
www.monarchtractor.com
Requirements and skills:
· 3+ Years of software development experience
· Strong in data structures and algorithms
· Solid understanding of Linux development environment and systems
· Expert level knowledge of Python along with frameworks some application framework
· Prior experience with WebRTC and video streaming protocols like RTMP, RTP and payloads
· Prior experience of h264, h265, vp8, vp9 and av1 encoders and decoders
· Prior experience with GStreamer pipelines
· Knowledge of C++ and proxy servers such as NGNIX is an added advantage
· Proficient in writing unit test cases using the Pytest framework.
· Expert level knowledge of SQL databases like MySQL
· Understanding of microservices architecture
· Knowledge of AWS cloud services like EC2, S3, Lambda etc.
Description
Do you dream about code every night? If so, we’d love to talk to you about a new product that we’re making to enable delightful testing experiences at scale for development teams who build modern software solutions.
What You'll Do
Troubleshooting and analyzing technical issues raised by internal and external users.
Working with Monitoring tools like Prometheus / Nagios / Zabbix.
Developing automation in one or more technologies such as Terraform, Ansible, Cloud Formation, Puppet, Chef will be preferred.
Monitor infrastructure alerts and take proactive action to avoid downtime and customer impacts.
Working closely with the cross-functional teams to resolve issues.
Test, build, design, deployment, and ability to maintain continuous integration and continuous delivery process using tools like Jenkins, maven Git, etc.
Work in close coordination with the development and operations team such that the application is in line with performance according to the customer's expectations.
What you should have
Bachelor’s or Master’s degree in computer science or any related field.
3 - 6 years of experience in Linux / Unix, cloud computing techniques.
Familiar with working on cloud and datacenter for enterprise customers.
Hands-on experience on Linux / Windows / Mac OS’s and Batch/Apple/Bash scripting.
Experience with various databases such as MongoDB, PostgreSQL, MySQL, MSSQL.
Familiar with AWS technologies like EC2, S3, Lambda, IAM, etc.
Must know how to choose the best tools and technologies which best fit the business needs.
Experience in developing and maintaining CI/CD processes using tools like Git, GitHub, Jenkins etc.
Excellent organizational skills to adapt to a constantly changing technical environment
- Communicating with customers through various channels (email/chat)
- Take ownership of the tickets and resolve the inquiry to customer’s expectations to deepen the relationship and achieve highest level of customer satisfaction
- Deliver extraordinary service by responding to questions concerning signups, bank and card interest rates, managing disputes and others
- Keeping records of customer interactions, transactions, comments, and complaints.
- Build rapport quickly with customers/clients and put them at ease
- Proven high initiative and energy level with good influencing, decision-making and collaboration skills
- Deliver on Customer Service Metrics as Per Goals ( Customer Satisfaction, Value Generation, Query Resolution, Call Handling Time, Quality etc.)
- Keeping yourself updated on company products to effectively manage customer queries.
- Smart Graduates with excellent communication skills
- 1 year to 3 years of experience working in customer support roles
- Demonstrated ability to handle highly complex and manual queries, excel knowledge
- Candidate with Corporate Card/Credit Card Servicing knowledge is preferred
- Empathetic, organised, problem solver
- Open to work in shifts (rotational day and night shifts).
- This is full-time, work from an office opportunity based out of Bangalore.
- No Cab facility will be provided but shift allowance will be provided.
-
Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
-
Thorough understanding of React.js and its core principles
-
Experience with popular React.js workflows (such as Flux or Redux)
-
Familiarity with newer specifications of EcmaScript
-
Experience with data structure libraries (e.g., Immutable.js)
-
Knowledge of isomorphic React is a plus
-
Familiarity with RESTful APIs
Ø 2+ years of experience in Insurance domain. Knowledge about complete Insurance value chain i.e. Submission, Quotes, Policy Bound, Policy Administration, Claims, Billing and Reinsurance.
Ø Strong documentation skills on feature understanding, tracking of items, maintaining RTM, FSD, Change requests documents, back log/ query log and Share-point folder maintenance for all updates.
Ø Well versed with rating algorithm, policy life cycle management, rule engine handling & payment integration with third party provider.
Hands on in Power BI & Power Tool
Build Analysis Services reporting models.
Develop visual reports, dashboards and KPI scorecards using Power BI desktop.
Connect to data sources, importing data and transforming data for Business Intelligence.
Analytical thinking for translating data into informative visuals and reports.
Implement row level security on data and have an understanding of application security layer models in Power BI.
Make DAX queries in Power BI desktop.










