
Application Monitoring
Position Description
JD2 – SRE: Digital Channels Application Support
Experience: 6–9 years in Production Application Support / Site Reliability Engineering (Banking/Financial Services)
Work Model: 24x7 rotational shifts, ODC environment (no personal digital devices)
Responsibilities
Act as SRE for Digital Banking, Middleware, and Infra components.
Provide production support for Internet Banking, Mobile Banking, Cards, Payments, Digital Wallets, APIs.
Troubleshoot customer authentication flows (SSO, OAuth, 2FA, session management).
Lead and drive P1/P2 bridge calls, coordinating with app, infra, DB, and network teams.
Support API-driven integrations with third-party fintech/payment partners.
Perform proactive monitoring, certificate renewals, and infra health checks.
Enhance observability (Dynatrace, Logscale, Splunk, Grafana, Bigpanda, ThousandEyes).
Propose and implement automation solutions (Jenkins, Ansible AWX, Python, Shell) to reduce manual work.
Support release and deployment readiness for digital channels in ODC environment.
Conduct RCA for major incidents and recommend resilience & scalability improvements.
Monitor SLIs/SLOs for digital user experience (latency, availability, throughput).
Ensure security & compliance for API and digital banking platforms (SSL/TLS, PCI, fraud monitoring).
Partner with client stakeholders to maintain operational stability and high availability.
Collaborate with business stakeholders on banking-critical issues and ensure compliance with SLAs and regulatory standards.
Participate in DR drills, HA testing, and compliance audits.
Core Technologies (L2 / Deep Knowledge)
OpenShift (Kubernetes), Linux/Unix/Windows, Database, Networking, Middleware.
Common Tools (L1.5 – Awareness for All)
Bigpanda, Grafana, ThousandEyes, Splunk, ServiceNow, Jira, Confluence, Netcool, Siren, Glassbox.
Must Have Skills
Strong experience in Digital Banking & Middleware application support.
Hands-on experience with Internet/Mobile banking platforms, card services, and payment gateways.
Infra knowledge (servers, certificates, OS, networking).
Strong observability and monitoring (Dynatrace, Logscale, Splunk).
Incident management & RCA leadership, especially in client-facing bridge calls.
Strong Knowledge of ITIL processes (Incident, Problem, Change, Major Incident Management).
Awareness of banking compliance standards (PCI-DSS, SOX, InfoSec policies).
Ability to work under strict SLAs and regulatory environments.
Nice to Have
Kafka, VFaas, F5/Datapower, Akamai Control Center.
Salesforce (Apex), Pega, SharePoint.
Java, Node.js, JavaScript, Python, C#.
ETL, Hadoop, Teradata, Bigdata.
Evolven, Ansible AWX, CI/CD and automation (Jenkins, Ansible).

About CGI Inc
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About the Role:
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Job Description:
Are you a fun loving and passionate to be a part of Global Innovator team? Are you planning to grow your career, which enhance your skills in technology? A career at SmartDocs can open many doors for you in the world of technology. If you are looking for a company that is dedicated to your ideas, recognizes you for your unique competency & contributions and provides a fun, flexible and delightful work atmosphere.
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SmartDocs, provides equal employment opportunity to all its employees and all qualified applicants for employment without regard to their race, caste, religion, color, ancestry, marital status, gender, sexual orientation, age, nationality, ethnic origin or disability. Our resource policies shall promote diversity and equality in the workplace while encouraging the adoption of international best practices.
Full-stack developer - Remote position
Are you...
- Interested in working at a successful, well-funded scale-up where every team member can make a huge contribution?
- Keen to make software that people will use every single day to make their lives easier?
- Excited to work on greenfield projects with responsibility and independence?
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About the company
KeyNest solves the key exchange problem for Airbnb users. Our worldwide network of over 4,000 shops store keys so that Airbnb guests / cleaners / contractors can pick them up whenever is convenient for them. As a global partner of Airbnb we’ve checked-in over 2 million guests.
Why we need you
As the entire Airbnb ecosystem increasingly relies on KeyNest, our customers expect us to integrate additional features without reducing the ease of use that our customers love. This is why we continue to invest in beautiful, intuitive user interfaces that integrate with every tool and are used by our customers, their guests and staff, as well as our own staff.
A product manager, a team lead, two full-stack developers, one mobile developer, and a UX designer make up our product team. Who will serve as your mentor. We are looking for a developer who cares about how their code affects users so that we can work together.
With a genuine passion for high quality work, attention to detail and readiness to own your own projects, you will be looking for a new and exciting challenge which allows you to use your experience to drive change and maintain the high standards of our organisation.
Our Tech Stack
- C# MVC modern tech stack
- .Net Core experience
- Front end web in TypeScript & Angular
- Test Driven Development (TDD) and follow SOLID design principles.
- EF 6.0
- SQL Server 2017
- Agile experience (Scrum, Kanban)
- TFS
- Cloud hosted in Azure with micro-services architecture
Your qualities
- 4+ years experience in C#
- Front-end web experience in Angular
- Track record of building great products
- Excited about understanding the real problems working people come up against and fixing them with technology
- You’ll love the idea of being a big part of a small team: if you come up with a great idea, you can take it all the way to production
- Motivation and ambition to succeed in a fast-paced environment
- Not afraid to take on responsibilities
What we offer
- Crucial role in a funded, dynamic & fast-growing scale-up shaking up the sharing economy
- Competitive salary based on relevant experience
- Flexible working for our most committed staff
- Unparalleled opportunities to develop your career as the company develops rapidly
If you want to join the KeyNest team, please get in touch – we look forward to meeting you.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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• Nodejs
• Data structure & Algorithms
DESIRED SKILLS & EXPERIENCE
• BE/BTech in Computer Science or related technical discipline
• Good knowledge of JavaScript, JSON, Relational/NoSQL DB,
• Experience in writing modular/reusable code using JavaScript frameworks like Node JS, Express JS etc.
• Knowledge of Restful Web Services
• Understanding of OOPS, Data Structure, and Algorithms
• Knowledge of Python will be a plus point.
• Good Analytical and Problem-solving skills
• Knowledge of source control tools, preferably GIT
• Familiar with Agile methodologies
Technologies / PROGRAMMING Languages -
Fame work - MS.Net Framework/.Net core,
ASP.net MVC, WPF, HTML 5, Jquery, C#, Python, IOT, web technologies.
Database: SQL Server, ORACLE, MY SQL, IODB, SQL Lite, REST API
communication: WCF, web services, REST API,
Pattern: MVVM, MVC
Mobile Apps: ANDROID, IOS
Hands-on experience of project life cycle management using agile / scrum.
Domain Knowledge - IoT, Energy /Power, Manufacturing, Automotive, Steel.
Experience in making the functional and/or Technical design specification document in any one domain is mandatory.
Job Responsibilities:
1. Will be a significant contributor to the detailed technical architecture design of the project and support the initial requirements envisioning effort (particularly understanding and evolving the functional and non-functional requirements for the solution). Shall be responsible for software programming guiding the team through technical decisions, particularly those at the solution architecture level. Should also have sufficient experience in UX and back-end design. Writes TDS.
2. Follows standards for execution / development / deployment.
3. Ensures that the team adheres to architectural direction and standards appropriately.
4. Responsible for Technical / Technology review of the IT product/projects.
5. Responsible for code review of the program developed by the team.
6. Experience in hands-on programming and also resolving teams' technical queries/hurdles is mandatory.
7. Shall be responsible for IT execution/operations/project closures /Execution Challenges. Team building and training / mentoring.
8. Thorough technical knowledge and programming skills
9. Will create the solution architecture for the project.
10. Software modeling and simulation
11. Integrate software with third-party systems
12. Follows schedule and methods
13. Sales support HR functions for his team
-
Your responsibilities will include:
- Leading a high-performing team to create and implement strategic marketing initiatives across various marketing functions including performance marketing, events, social media marketing, product marketing and partnerships.
- Creating and implementing the marketing plan in line with overall business objectives while striking a balance between longer-term strategic brand building activities, mid-term lead generation and nurturing, as well as quick wins to achieve targets
- Using data and analytics for decision making and measuring marketing effectiveness as well as creating a culture of structured experimentation and iteration to drive growth
- Building win-win relationships with new and existing partners
- Manage the marketing budget to drive sustainable bottom-line growth
Key Requirements
- You have a degree in Marketing, Business Administration or related field.
- You have prior experience in a similar role with a solid track record of success.
- You have strong experience in Growth Hacking, Social Media/ Viral Marketing, managing demand generation & the customer acquisition funnel and performance marketing.
- You have good knowledge of Campaign Management Tools (eg. Active Campaign), and Web Analytics Tools (eg. Google Analytics).
- You are highly goal driven and work well in fast paced environments.
- You possess strong analytical skills and are comfortable dealing with numerical data.
- You have excellent communication & interpersonal skills.
- You are adept at building relationships and liaising with multiple stakeholders and thrive in matrix environments.
We're hiring Fullstack - React.Js and Node.js developers to join our team in UK! You will be responsible for building fluid and responsive user interfaces for multiple platforms and devices.
We are looking for experienced engineers who have an appetite for solving complex problems and build seamless user interactions to world-class standards.
Requirements
You’re great at
- Strong experience in React.js & Node.js
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- Agile methodologies such as Scrum and Kanban;
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It also would be cool if you
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Benefits
We offer
- Flexible working
- Competitive salary
- Annual bonus, subject to company performance
- Access to Udemy online training and opportunities to learn and grow within the role
- Good Healthcare Benefits
- Enhanced Maternity, paternity, shared parental and adoption leave and pay
- Autonomous working










