Application Monitoring

Experience- 6 to 8 years

Location- Bangalore

Job Description-

- Extensive experience with machine learning utilizing the latest analytical models in Python. (i.e., experience in generating data-driven insights that play a key role in rapid decision-making and driving business outcomes.)

- Extensive experience using Tableau, table design, PowerApps, Power BI, Power Automate, and cloud environments, or equivalent experience designing/implementing data analysis pipelines and visualization.

- Extensive experience using AI agent platforms. (AI = data analysis: a required skill for data analysts.)

- A statistics major or equivalent understanding of statistical analysis results interpretation.

Springer Capital is a cross-border asset management firm specializing in real estate investment banking between China and the USA. We are offering a remote internship for aspiring data engineers interested in data pipeline development, data integration, and business intelligence.

The internship offers flexible start and end dates. A short quiz or technical task may be required as part of the selection process.

Responsibilities:

• Design, build, and maintain scalable data pipelines for structured and unstructured data sources
• Develop ETL processes to collect, clean, and transform data from internal and external systems
• Support integration of data into dashboards, analytics tools, and reporting systems
• Collaborate with data analysts and software developers to improve data accessibility and performance
• Document workflows and maintain data infrastructure best practices
• Assist in identifying opportunities to automate repetitive data tasks

Candidate should have minimum 6 years of client-facing experience.

Candidate should have experience in a SaaS Business Model or Health-tech domain.

Candidate should have worked on B2B model.

Candidate should have experience from SAAS or B2B companies.

Candidate must have minimum 2 years of experience in managing and leading teams.

Proven experience in Customer Success lifecycle management from pre-launch to renewal.

Candidate must have Target driven approach and mindset to achieve business targets and defined growth objectives

Candidate should have experience in cross-selling and up-selling.

Strong client relationship management and stakeholder engagemen

t skills

Position: Retail sales Manager (Jewellery Showroom)- female

Location: Mehrauli, Delhi

Experience: 4+ year in jewellery retail sales

Qualification: Any

Industry: gems/Jewellery/ retail

Job Summary:

The Retail Sales Associate will be responsible for providing an exceptional customer experience in a jewellery showroom environment. This individual will assist customers in selecting high-quality jewellery pieces, ensure customer satisfaction, and drive sales through excellent product knowledge and personalized service.

Key Responsibilities:

Customer Interaction & Sales:

·         Greet customers warmly and assist them in their purchase journey, addressing their needs and preferences.

·         Provide expert advice on product selection, materials, designs, and customization options.

·         Achieve daily, weekly, and monthly sales targets by actively engaging with customers and promoting high-value jewellery.

·         Demonstrate a deep understanding of the brands jewellery collection, including current trends, designs, and quality standards.

Product Knowledge & Display:

·         Maintain up-to-date knowledge of the full range of jewellery products and services.

·         Ensure the jewellery display is attractive, organized, and reflective of current promotional campaigns.

·         Manage stock levels and report any low inventory or stock discrepancies.

Customer Service & Relationship Building:

·         Provide personalized service, making recommendations based on individual customer preferences and requirements.

·         Handle customer inquiries, complaints, or returns in a professional and timely manner.

·         Build long-term relationships with clients by providing exceptional after-sales service and follow-up.

Sales Transactions & Documentation:

·         Process sales transactions accurately and efficiently, including cash, credit card, or finance options.

·         Maintain proper records of sales, returns, and exchanges, ensuring all documentation is up-to-date and compliant with store policies.

Store Maintenance & Operations:

·         Assist in the visual merchandising of the showroom to enhance the customer shopping experience.

·         Ensure the showroom is clean, organized, and welcoming at all times.

·         Participate in stock takes, inventory management, and quality checks for jewellery items.

Team Collaboration:

·         Work closely with fellow sales associates, store managers, and other team members to ensure smooth store operations.

·         Participate in team meetings and training sessions to continuously improve product knowledge, sales techniques, and customer service skills.

Qualifications & Skills:

Education: High school diploma or equivalent; a degree in Business or Retail Management is a plus.

Experience: Proven experience in retail sales, preferably in the jewellery industry.

Skills:

·         Strong sales abilities and target-driven attitude.

·         Excellent communication and interpersonal skills.

·         Ability to build rapport with customers and offer personalized advice.

·         High attention to detail, especially in handling valuable products.

·         Basic computer skills for handling sales systems, inventory, and reports.

·         Knowledge of jewellery, gemstones, and metals is preferred.

Mail updated resume with current salary-

Emil: jobs[at]glansolutions[dot]com

satish: 88 O2 74 97 43

PluginLive Technologies-  a recruitment tech company is hiring for First Source

About the organization:

Established in 2001, Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company, is a specialized BPM  partner with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. We provide transformational solutions and services to clients in healthcare, banking and financial services, communications, media, technology, and other diverse industries.

One thing drives every Firstsourcer – making it happen for our clients and solving their biggest challenges. With a team of 27,940+ Firstsourcers, we are a trusted growth partner for over 150 leading global brands, including several Fortune 500 and FTSE 100 companies and present in the US, the UK, Mexico, India, Australia, South Africa and Philippines.

Role Name- Customer Service Trainee

Type- Apprenticeship

Qualification & Background: Graduate (Fresher/BPO Experienced)

Location: Bengaluru, Mumbai and Chennai

Stipend

Chennai- 13k  (Backend role- DATA)

Bangalore- 18k (Voice and Email Chat role)

Mumbai- 18k (Voice and Email Chat role)

Pls note- there would be no deductions as the candidates would be hired as Apprentice for 12 months.

Work Type- Rotational Shifts

Pls note- Cab services will be provided to all the employees working during night shifts.

Position Requirements

- Basic knowledge of using MS office basic applications like Word, PowerPoint, Excel, Notes, etc.

Essential Skills:

• Willingness to work in rotating shifts (including night shifts)- 5 days a week.
• Communicate effectively, both orally and in writing.
• Flexibility to meet business requirements and fluctuating workload
• Organize, prioritize, and schedule work assignments.
• Hardworking and Smart working attitude with openness to feedback
• Have acceptable typing speed of at least 20 WPM/90% Accuracy

Roles & Responsibilities 

This role responds to customer queries and provide resolution, support and assistance to the customers pertaining to various products and services provided by our client through a blend/either of voice, email, web chat or backend documentation responses by delivering excellent customer service. Their goal is to educate and assist customers to make it as easy and as desirable as possible to do business.

• Deliver excellent customer service within shifts assigned including prompt resolution of customer related issues, complaints, enquiries or challenges.
• Should be abreast of all the key process related updates, SLAs, individual performance eventually contributing to team Performance.
• Grasp, comprehend & clear the training period with relevant tollgate scores.
• Attend all team briefing/meetings/coaching on a timely basis.
• Be knowledgeable of regular process changes provided.
• Seek guidance from Team leader/management and escalating when necessary or genuine needs arise.
• Maintain regular, reliable performance and attendance, including the daily schedule as assigned.
• Adhere to Company Code of Conduct & policies laid by the HR
• Handle inbound or outbound calls, chats, emails or data from customers (depending on process assigned)
• Connecting with customers, understand and empathize with their issues to provide the best suitable resolution at first contact where possible.
• On occasions, you may have to deliver what is seen as not-so-positive news, however make sure that a customer Understands the reasoning behind decisions that are made.
• Act as a team player and coordinate work respectfully with fellow members in co-ordination.
• Update relevant information accurately into the client’s systems and give constructive feedback to enhance systems and improve overall customer experience.
• Demonstrate a “can do” & “open-to-feedback” attitude, to develop a great working culture to help us achieve the best results.
• Work towards targets set, manage own time and prioritize tasks to meet through expected work discipline as a professional.
• Work closely with team leader by implementing the coaching aspects discussed for self and career development.

We are seeking an experienced Sales Manager to lead our sales team. As a Sales Manager, you will be responsible for driving the sales strategy, managing the sales team, and achieving revenue targets. You will be crucial in expanding our customer base, fostering strong client relationships, and ensuring the organization's overall growth. The official designation will be Customer Success Manager.

Job Responsibilities:

• Develop and implement a comprehensive sales strategy to drive business growth and achieve sales targets.
• Lead and manage a team of sales professionals, providing guidance, coaching, and support to maximise their performance and productivity.
• Set sales targets, monitor progress, and provide regular performance evaluations to the sales team.
• Identify new business opportunities, markets, and target clients to expand the customer base.
• Build and maintain strong relationships with key clients, understanding their needs and providing appropriate solutions.
• Collaborate with cross-functional teams, including marketing, product development, and operations, to align sales strategies with overall business objectives.
• Conduct market research and analysis to stay informed about industry trends, competitors, and customer preferences.
• Develop and deliver sales presentations, proposals, and negotiations to key clients.
• Monitor and analyse sales data, market trends, and customer feedback to identify areas of improvement and adjust sales strategies accordingly.
• Stay up-to-date with the latest advancements in IT products, services, and technologies to promote and sell the company's offerings effectively.

Mandatory Skills:

• Bachelor's degree in business, marketing, or a related field. An MBA is a plus.
• 10+ years of experience as a Sales Manager or in a similar leadership role within the IT industry.
• In-depth IT industry knowledge, including software, hardware, networking, cloud-based solutions, and emerging technologies.
• Demonstrated success in achieving sales targets and driving revenue growth.
• Strong leadership and team management skills, with the ability to motivate and inspire the sales team.
• Excellent communication, presentation, and negotiation skills.
• Strategic thinking and problem-solving abilities.
• Ability to analyse sales data and market trends to make informed decisions.
• Proficiency in using CRM software and sales tools.
• Willingness to travel as required.

Benefits:

• Fantastic company culture. No politics. Just pure work and play!
• Very approachable and helpful seniors and peers.
• Get a chance to shape your career in one of the fastest-growing and dynamic spaces.
• Lots of creative freedom!
• Lots of fun at the workplace. Frequent fun activities to make work even more enjoyable :)

To know more - https://www.bombaysoftwares.com/careers/

• 8 - 12 years of professional experience in .Net Framework 2.0/3.5/4.0/4.5 (C#, ASP.Net) and ADO.Net. Strong knowledge of software development, debugging and deployment tools Knowledge and experience of SQL Server (Any version). 
• Knowledge of Versioning tools. Strong experience working with HTML, CSS, JavaScript, and jQuery. 
• Should have Good Problem Solving and Analytical Skills Ability to work independently and as part of a team Ability to handle individual projects as well as team. 
• Understanding of MVC, WCF, WPF and any mobile technology – beneficial Ability to learn new technology in a short period.

Desired Candidate Profile

• Bachelor's degree/ Diploma in Design or a related field
• Strong creative skills and a portfolio of work which demonstrates passion for illustrative design
• Prior experience in working with numerous different design platforms such as digital and print forms
• Keen sense of imagination
• Familiarity with design software and technologies (such as InDesign, Illustrator, Photoshop, AfterEffects)
• A keen eye for aesthetics and details
• Ability to work methodically and meet deadlines
• Hands on experience in graphics with digital formats (ads, social media, mailers, etc)
• Knowledge in video editing    

The Job: ReactJs Developer

The Company: Unify Technologies (http://www.unifytech.com/">www.unifytech.com)

What we are looking for: We are interested to hire “ReactJS” candidates who good at coding/programming.

Experience: 2-9 Years

Domain: It’s a product based project

Work Location: Hyderabad

Employment Mode: Permanent

Notice Period: 0-30 Days (Mandatory), Strictly we are looking who can join us as soon as possible who can make it within 30 days atleast.

Interview Available Date and Mode: 20^th July 2019, F2F