
Application Monitoring
Position Description
JD2 – SRE: Digital Channels Application Support
Experience: 6–9 years in Production Application Support / Site Reliability Engineering (Banking/Financial Services)
Work Model: 24x7 rotational shifts, ODC environment (no personal digital devices)
Responsibilities
Act as SRE for Digital Banking, Middleware, and Infra components.
Provide production support for Internet Banking, Mobile Banking, Cards, Payments, Digital Wallets, APIs.
Troubleshoot customer authentication flows (SSO, OAuth, 2FA, session management).
Lead and drive P1/P2 bridge calls, coordinating with app, infra, DB, and network teams.
Support API-driven integrations with third-party fintech/payment partners.
Perform proactive monitoring, certificate renewals, and infra health checks.
Enhance observability (Dynatrace, Logscale, Splunk, Grafana, Bigpanda, ThousandEyes).
Propose and implement automation solutions (Jenkins, Ansible AWX, Python, Shell) to reduce manual work.
Support release and deployment readiness for digital channels in ODC environment.
Conduct RCA for major incidents and recommend resilience & scalability improvements.
Monitor SLIs/SLOs for digital user experience (latency, availability, throughput).
Ensure security & compliance for API and digital banking platforms (SSL/TLS, PCI, fraud monitoring).
Partner with client stakeholders to maintain operational stability and high availability.
Collaborate with business stakeholders on banking-critical issues and ensure compliance with SLAs and regulatory standards.
Participate in DR drills, HA testing, and compliance audits.
Core Technologies (L2 / Deep Knowledge)
OpenShift (Kubernetes), Linux/Unix/Windows, Database, Networking, Middleware.
Common Tools (L1.5 – Awareness for All)
Bigpanda, Grafana, ThousandEyes, Splunk, ServiceNow, Jira, Confluence, Netcool, Siren, Glassbox.
Must Have Skills
Strong experience in Digital Banking & Middleware application support.
Hands-on experience with Internet/Mobile banking platforms, card services, and payment gateways.
Infra knowledge (servers, certificates, OS, networking).
Strong observability and monitoring (Dynatrace, Logscale, Splunk).
Incident management & RCA leadership, especially in client-facing bridge calls.
Strong Knowledge of ITIL processes (Incident, Problem, Change, Major Incident Management).
Awareness of banking compliance standards (PCI-DSS, SOX, InfoSec policies).
Ability to work under strict SLAs and regulatory environments.
Nice to Have
Kafka, VFaas, F5/Datapower, Akamai Control Center.
Salesforce (Apex), Pega, SharePoint.
Java, Node.js, JavaScript, Python, C#.
ETL, Hadoop, Teradata, Bigdata.
Evolven, Ansible AWX, CI/CD and automation (Jenkins, Ansible).

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About MyOperator:
MyOperator is India’s leading cloud-based business communication platform, trusted by 12,000+businesses. We offer cloud telephony and WhatsApp API solutions to streamline customer communication through IVR, call tracking, recording, and virtual numbers, making business interactions more efficient and scalable.
Role Overview:
We are seeking a dynamic and revenue-driven Lead Strategic Partnerships & Alliances to lead, train, and scale our Partnership & Alliances team. You will be responsible for driving strategic partnerships, channel alliances, and revenue growth while optimizing the partnership ecosystem. This role requires a proven track record in revenue generation through partnerships, strong leadership skills, and an ability to build long-term alliances.
Responsibilities:
- Own and lead the partnerships strategy by identifying, onboarding, and scaling strategic partners, resellers, and alliances.
- Train and mentor the partnerships team to enhance their performance and drive revenue.
- Develop and execute partnership programs that generate revenue and expand market reach.
- Build strong relationships with key industry players, resellers, and technology partners.
- Streamline onboarding, engagement, and revenue-sharing models for efficiency.
- Negotiate and close high-impact deals, working closely with leadership to structure long-term business success.
- Track key KPIs such as partner revenue contribution, retention, and deal closures while optimizing strategy accordingly.
- Collaborate with Sales, Marketing, and Product teams to align partnerships with business objectives.
Qualifications:
- Minimum 5 - 7 years of experience in Strategic Partnerships, Channel Sales, or Alliances, preferably in a SaaS/product-based company.
- Proven track record in generating revenue through partnerships and alliances.
- Strong leadership skills with experience in training and managing high-performance teams.
- Excellent negotiation skills with the ability to structure and close complex partnership deals.
- Strategic thinker with the ability to identify growth opportunities and execute data-driven partnership strategies.
- Strong relationship-building skills with an existing network in SaaS, telecom, or cloud-based industries being a plus.
Join us at MyOperator and be part of a dynamic team that is transforming the way businesses communicate. We offer competitive compensation, comprehensive benefits, and ample opportunities for growth and career advancement. Apply today and embark on an exciting journey with us!
Perks & Benefits:
- Lead and scale the Partnerships & Alliances function in a fast-growing SaaS company.
- Work with a passionate and ambitious team that values ownership, innovation, and transparency.
- Directly impact business growth and revenue through high-value collaborations.
- Competitive compensation with a lucrative variable component.
- Opportunity to work with leading partners and industry leaders.
What We Are Looking for in the Candidate
Experience Level
- 1.5 – 2.5 years of hands-on performance marketing experience
- Independently managed live Google & Meta ad accounts
- Experience working in a startup, SME, or agency environment preferred
- Has handled real campaign budgets (not just internship/demo accounts)
Google Ads Expertise (Primary Requirement)
- Strong experience in Search Ads
- Working knowledge of Display & Performance Max
- Experience with Remarketing campaigns
- Basic understanding of YouTube Ads
- Conducted keyword research independently
- Implemented negative keyword strategies
- Optimized bids (Manual CPC, Max Conversions, tCPA, tROAS)
- Monitored CPA, ROAS, CTR, Quality Score
- Managed and optimized campaign budgets regularly
- Set up and verified conversion tracking
Meta Ads Expertise (Primary Requirement)
- Hands-on experience with Facebook & Instagram Ads
- Built full-funnel campaigns (Awareness to Conversion)
- Created Custom & Lookalike audiences
- Implemented retargeting strategies
- Installed and monitored Meta Pixel
- Optimized based on CPL, CAC, ROAS
- Improved campaign performance using data insights
Tracking & Analytics Knowledge
- Experience with Google Analytics
- Basic working knowledge of Google Tag Manager
- Understanding of conversion tracking setup
- Knowledge of attribution models
- Ability to read and interpret funnel metrics
Performance Optimization Skills
- Daily campaign monitoring
- Budget allocation between campaigns
- Scaling profitable campaigns
- Pausing or restructuring low-performing ads
- Conducting A/B testing (creatives & copy)
- Identifying funnel drop-offs
Reporting & Data Mindset
- Can prepare weekly performance reports
- Provides insights, not just numbers
- Makes data-driven decisions
- Comfortable explaining performance metrics clearly
PHP
Job description
We are seeking a highly skilled Senior Software Developer with proven experience in developing and scaling Education ERP solutions. The ideal candidate should have strong expertise in Core PHP, MySQL, and React Native, along with hands-on experience in implementing ERP modules such as HR, Exams, Inventory, Learning Management System (LMS), Admissions, Fee Management, and Finance.
Key Responsibilities
Design, develop, and maintain scalable Education ERP modules.
Work on end-to-end ERP features, including HR, Exam, Inventory, LMS, Admissions, Fees, and Finance.
Build and optimize REST APIs/GraphQL services and ensure seamless integrations.
Optimize system performance, scalability, and security for high-volume ERP usage.
Conduct code reviews, enforce coding standards, and mentor junior developers.
Stay updated with emerging technologies and recommend improvements for ERP solutions.
Required Skills & Qualifications
Strong expertise in Node.js and Core PHP.
Proficiency with MySQL, MongoDB, PostgreSQL (database design & optimization).
Frontend knowledge: JavaScript, jQuery, HTML, CSS (React Native/Vue preferred).
Experience with REST APIs, GraphQL, third-party integrations (payment gateways, SMS, email).
Hands-on with Git/GitHub, Docker, CI/CD pipelines.
Familiarity with cloud platforms (AWS, Azure, GCP) is a plus.
6 years of professional development experience, with a minimum of 3 years in ERP systems.
Preferred Experience
Prior work in Education ERP domain.
Deep knowledge of HR, Exam, Inventory, LMS, Admissions, Fees & Finance modules.
Exposure to high-traffic enterprise applications.
Strong leadership, mentoring, and problem-solving abilities
Benefit;
Permanent Work From Home.
Key Responsibilities:
- The Laravel/CodeIgniter (HMVC) Developer is expected to be able to perform all aspects of the development tasks, including front- end, back- end, and database development.
- Develop web sites, applications and rich multi- media experiences according to the brief and technical specifications.
- Must have experience and knowledge in Laravel/CodeIgniter (HMVC)/Symphony Framework.
- The applicant is expected to possess strong problem-solving skills programming, testing and troubleshooting skills.
- Proficiency in Laravel/CodeIgniter (HMVC)/Symphony framework(s), jQuery, JavaScript, AJAX, CSS, HTML, MySQL/Postgre SQL/Mongo DB.
- Eagerness to contribute to a team-oriented environment.
- Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality.
- Knowledge of object-oriented programming using HMVC framework.
- Good knowledge of the common Laravel/CodeIgniter (HMVC)/Symphony framework(s) or web server exploits and their solutions.
- Develop, record and maintain cutting edge web-based PHP applications on portal plus premium service platforms.
- Familiar with REST API's and Integration with third-party API's.
- Hands on Experience in an e-commerce environment would be an added advantage.
- Adhering to project coding standards and recommending improvements.
- Modifying existing software to correct errors, allowing it to function in new operating environments.
Additional Technical skillset:
- AWS/Azure deployments and architecture.
- Knowledge of Web RTC.
- API
- Financial and Accounting related product knowledge.
Mandatory Skills :
Laravel/CodeIgniter (HMVC)/Symphony framework(s), CSS, HTML, MySQL/Postgre SQL/Mongo DB, JavaScript, jQuery, AJAX
Education
UG: B.Sc. in Any Specialization, B.Tech/B.E. in Any Specialization, BCA in Computers
PG: Any Postgraduate in Any Specialization
Doctorate: Doctorate Not Required.
Job Type: Full-time
Hiring Now: International Voice Process (Entry-Level – Night Shift) 🌙
📍 Location: Kolkata (Work from Office)
🕐 Shift: Night Shift | 5 Days a Week
💼 Role: International Voice Process (Inbound)
👥 Open to: Freshers & Experienced Professionals (0–4 years)
💡 What We're Looking For:
Excellent communication skills in English
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Incentives: Up to ₹6 Lakhs based on performance
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Salary credited on the 1st of every month
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Job Description: Python Engineer
Role Summary
We are looking for a talented Python Engineer to design, develop, and maintain high-quality backend applications and automation solutions. The ideal candidate should have strong programming skills, familiarity with modern development practices, and the ability to work in a fast-paced, collaborative environment.
Key Responsibilities:
Python Development & Automation
- Design, develop, and maintain Python scripts, tools, and automation frameworks.
- Build automation for operational tasks such as deployment, monitoring, system checks, and maintenance.
- Write clean, modular, and well-documented Python code following best practices.
- Develop APIs, CLI tools, or microservices when required.
Linux Systems Engineering
- Manage, configure, and troubleshoot Linux environments (RHEL, CentOS, Ubuntu).
- Perform system performance tuning, log analysis, and root-cause diagnostics.
- Work with system services, processes, networking, file systems, and security controls.
- Implement shell scripting (bash) alongside Python for system-level automation.
CI/CD & Infrastructure Support
- Support integration of Python automation into CI/CD pipelines (Jenkins).
- Participate in build and release processes for infrastructure components.
- Ensure automation aligns with established infrastructure standards and governance.
- Use Bash scripting together with Python to improve automation efficiency.
Cloud & DevOps Collaboration (if applicable)
- Collaborate with Cloud/DevOps engineers on automation for AWS or other cloud platforms.
- Integrate Python tools with configuration management tools such as Chef or Ansible, or with Terraform modules.
- Contribute to containerization efforts (Docker, Kubernetes) leveraging Python automation.
As the industry pioneer behind Content Performance Marketing, BrightEdge has thoroughly redefined the concept of Search Engine Optimization (SEO) by developing an award-winning platform that precisely measures and optimizes marketing content across online channels. Our cloud-based platform is powered by big data analysis that allows our customers to plan, optimize, and measure campaigns based on real-time content performance. BrightEdge has emerged as the leading international provider of cloud-based SEO Enterprise solutions due to its dynamic and results oriented entrepreneurial culture.
BrightEdge is looking for a Full Stack Engineer to join our fast-growing team in Cleveland, OH. In this position, you will develop key backend and frontend components used by some of the largest companies in the world. You’ll innovate alongside the best minds in the industry, as well as be one of the first engineers launching our Cleveland engineering team.
Key Responsibilities:
- Collaborate with cross-functional teams to design and implement responsive web interfaces.
- Develop and maintain efficient, reusable, and reliable code using PHP, Python, React.js, HTML, and CSS.
- Troubleshoot and resolve front-end issues, bugs, and performance bottlenecks.
- Stay updated on emerging trends and best practices in front-end development.
- Participate in code reviews to maintain code quality and ensure adherence to coding standards.
What It Takes To Be Successful
- Bachelor's degree in Computer Science or a related field.
- Proven work experience as a Front-End Developer, with 4 to 7 years of relevant experience.
- Proficiency in PHP,React.js, HTML, and CSS.
- Strong understanding of responsive web design principles.
- Experience with version control systems (e.g., Git).
- Solid problem-solving skills and attention to detail.
- Excellent communication and teamwork skills.
- Ability to work independently and meet project deadlines.
Benefits & Perks
- Competitive Salary
- Medical/ Dental/ Vision Insurance/ PTO
- A highly collaborative and supportive team
- Hackathons
About BrightEdge
BrightEdge is widely recognized as a global leader in SEO and Digital marketing. The most innovative customers across more than 80 countries trust BrightEdge to modernize their Digital Marketing stack for today’s digital world. We are helping thousands of organizations, including many of the world’s largest companies, transform their businesses and drive more revenue.
The continuous innovation of our product is supported by what we believe to be our most valuable assets our people. Our employees are industry experts at the forefront of digital transformation. Come join us and help us share the future of SEO.
passion for all things JavaScript, having built complex single-page applications on React/Redux for at least 2 years.
Profound understanding of HTML, CSS, and browser capabilities to build beautiful, fast and snappy applications.
Comfortable with jest for writing unit and integration tests/puppeteer for e2e tests.
Curiosity to remain updated with the newest technologies and frameworks. Intuition for usability and UI design, with an ability to balance polish with the constraints of timing and scope.
Comfort with any of WebRTC/Backend Stack/React Native is a strong plus.
Most importantly, love coding and debugging gnarly problems!











