Application Monitoring

Job description:

WordPress Developer - Front End (Projects Team)

About Us: We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes-Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej, amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Job Role: WordPress Developer

Experience Level: 2 - 3 Years

Location: Bangalore, Karnataka (On-site)

Job Overview: We are in search of a seasoned and proficient WordPress Developer to join our innovative team. As a WordPress Developer, you will play a pivotal role in shaping the digital presence of our projects. Your primary responsibilities will revolve around leading the development process, creating functional and visually appealing websites, and ensuring seamless integration with our brand's identity across various online platforms.

Required Skill Set:

● Experience in translating Figma designs into semantically correct WordPress websites, ensuring webpages are pixel-perfect as per the design.

● Knowledge of responsive and adaptive design principles to translate designs into fluid and responsive websites.

● Thorough understanding of UI layouts, SASS, Bootstrap, and the CSS GRID system.

● Experience in developing cross-platform/browser-compatible (IE/Edge, Firefox, Safari, Opera, etc.) websites

● Strong working knowledge of creating interactions and animations for the web using AnimeJS or GSAP.

● Experience in custom CSS animations and SVG animations.

● Strong proficiency in JavaScript, especially DOM manipulation.

● Strong working knowledge of Elementor and Revolution Slider WordPress Plugins.

● Familiarity with how to integrate Lottie animations.

● Ability to implement SEO best practices.

Roles & Responsibilities:

● Convert the UI/UX design or wireframes into highly interactive WordPress themes using HTML, CSS, JavaScript, and PHP.

● Collaborate with UI/UX designers for effective teamwork.

● Write actual code, ensuring the website matches the Figma design and is optimized for smartphones and tablets.

● Perform QC (Quality Check) on different browsers and devices.

● Make web pages SEO-friendly.

● Integrate jQuery and other libraries into the project.

● Have the confidence to work on existing projects and integrate new sections and pages.

● Collaborate with other developers and web designers in the team to meet the project's requirements.

Job Type: Full-time

Work Location: In person

Role Overview:

We are seeking a Tech Lead (5–14 yrs experience) to design, build, and scale the technology

foundation for our Support Excellence function. This role sits at the intersection of engineering,

product, and operations ensuring that our internal teams and, eventually, our end users

experience seamless, efficient, and data-driven support.

You will lead a small but high-impact team of engineers, own the support tooling roadmap, and

implement solutions that handle ticket triage, data quality issues, automation, and integrations

with our healthcare SaaS platform.

This is a hands-on technical leadership role ideal for someone who thrives on solving

operational challenges through technology, building frameworks from scratch, and enabling

customer-facing and internal support teams to scale effectively.

Key Responsibilities

1. Build & Enhance Support Platform:

● Own the engineering roadmap for support tooling — ticketing systems, triage workflows,

knowledge bases, and automation bots.

● Design and implement scalable support frameworks, ensuring fast triage, data-driven

escalation, and high-quality resolution.

● Integrate support tooling with product backend, CMS, and analytics systems to enable

context-aware assistance.

2. Technical Leadership & Delivery:

● Lead a small team of engineers (SEs and SSEs), providing guidance on design, architecture,

and coding standards.

● Stay hands-on with coding and reviews while enabling the team to deliver high-quality,

maintainable solutions.

● Partner closely with Program Managers and Business Analysts to translate requirements

into technical execution.

3. Automation, Data & AI-Driven Support:

● Implement automation workflows (bots, routing, notifications) to reduce manual load and

optimize SLA adherence.

● Drive the adoption of AI/ML solutions for ticket classification, triage, and predictive

resolution.

● Build analytics dashboards to track support KPIs (FRT, TTR, resolution quality).

● Partner with Product Managers, Designers, and Engineers to ensure delivery fidelity.

● Restore transparency and speed between business stakeholders and tech teams.

4. Cross-functional Collaboration:

● Work with Product, QA, Customer Success, and Ops to ensure support needs are captured

early in the roadmap.

● Serve as the engineering voice in discussions on escalation flows, release readiness, and

customer-facing support enablement.

● Collaborate with content and ops teams to power self-service experiences (knowledge

bases, FAQs, in-app help).

5. Documentation & Knowledge Management:

● Maintain technical documentation for support tooling, workflows, and integrations.

● Contribute to knowledge bases (internal + external) alongside ops and content teams.

● Foster a documentation-first culture to enable faster onboarding and smoother

collaboration.

What We’re Looking For

Must-Have

● 5–7 years of experience in software engineering, with at least 2+ years in a senior/lead

role.

● Proven track record in building internal platforms, support tools, or automation systems.

● Strong technical skills: Python/Node/Java, SQL, cloud services (AWS/GCP), and integration

experience with ticketing/support platforms (e.g., Zendesk, Freshdesk, ServiceNow, Jira

Service Management).

● Experience leading small teams and owning delivery from design → build → release.

● Excellent problem-solving skills with a bias for execution in fast-paced environments.

Nice to Have

● Exposure to SaaS or healthcare platforms with multi-tenant architecture.

● Familiarity with AI/ML-driven support solutions (classification, prediction, NLP chatbots).

● Hands-on experience with support metrics and dashboards (CSAT, SLA adherence, TTR).

● Knowledge of documentation frameworks (Confluence, Notion, Git-based wikis).

∙Primary Skills: Life Insurance and Annuity domain knowledge 

∙Secondary Skills: Functional testing knowledge, Functional test design. Insurance domain 

knowledge 

∙Analyze life insurance processes and translate them into functional specifications. Act as a 

liaison between business users and technical teams to ensure alignment. Conduct gap analysis, 

impact assessments, and support solution design. Participate in system testing, UAT support, and 

user training. 

∙Policy Administration: Develop and implement policies to ensure efficient and effective 

management of life insurance and annuity products. 

∙Claims Handling: Collaborate with clients to resolve claims in a timely and fair manner. 

∙Agent Compensation: Work with agents to establish compensation structures that incentivize 

sales and customer satisfaction. 

∙Consulting Engagements: Partner with clients on various consulting projects, providing expertise 

and guidance on life insurance administration. 

∙Application Enhancement Requirements: Define and prioritize requirements for application 

enhancements to improve the overall user experience. 

∙Automation: Explore opportunities for automation to streamline processes and increase 

efficiency. 

∙Training and Mentoring: Provide training and support to less experienced team members to 

ensure knowledge sharing and skill development. 

∙Automation frameworks and reporting tools.  

∙Writing, executing, monitoring and maintenance of automated test suites. 

∙CI/CD tools knowledge and Agile process 

∙Database- MySQL, Oracle 

Organic Growth & Community Manager (X, Reddit, Instagram):

• Post Zygasa videos daily and place them in the right X threads (high-relevance, high-visibility).
• Engage consistently on X + Reddit (comments/replies) to build trust and community.
• Grow genuine organic followers on our profiles (no bots, no follow/unfollow).
• Drive traffic from X, Reddit, Instagram → zygasa.com and improve signups.
• Track performance using UTM links + weekly report (traffic, signups, best-performing posts)

Must have: Prior experience growing a social account/community (preferably from scratch) and genuine interest in social media + content distribution.

Classplus is India's largest B2B ed-tech start-up, enabling 1 Lac+ educators and content creators to create their digital identity with their own branded apps. Starting in 2018, we have grown more than 10x in the last year, into India's fastest-growing video learning platform.

Over the years, marquee investors like Tiger Global, Surge, GSV Ventures, Blume, Falcon, Capital, RTP Global, and Chimera Ventures have supported our vision. Thanks to our awesome and dedicated team, we achieved a major milestone in March this year when we secured a “Series-D” funding.

Now as we go global, we are super excited to have new folks on board who can take the rocketship higher🚀. Do you think you have what it takes to help us achieve this? Find Out Below!

What you will do

We’re looking for efficient Youtube Channel Managers who will help to take vision forward. The vision being to be the first ones in the market to bring exclusive and authentic content related to state-level exams.

So, you need to be someone ready to take up the responsibility of handling the overalls of multiple YouTube Channels across multiple states. As part of that, we’ll need you to: -

• Own the entire YouTube strategy and its implementation on multiple channels. Come up with effective growth strategies for sustained growth
• Manage the creators, content, and overall production of the videos that’ll go on the channel.
• Lead 4-6 people teams with a good mix of creative and technical skills

• Make data driven decisions and carry out regular data analysis 

You should apply if you

• Bring your A-Game: Is analytically strong with an understanding of content and domain knowledge. Candidates who can innovate in limited budgets will be preferred!
• Know the yard: Should have worked on brand or content strategy in the digital domain. An experience of 2-3 years is required. Having significant Youtube Experience is ideal.
• Are stacked with the necessary skills: Mid level data analysis skills, the skill to to manage a team of 4-6 people, and some basic excel will do the job.

At Classplus, you’re not an “employee” but a part of our “Clan”. So, you can forget about being bound by the clock as long as you’re crushing it workwise😎. Add to that some passionate people working with and around you, and what you get is the perfect work vibe you’ve been looking for!

It doesn’t matter how long your journey has been or your position in the hierarchy (we don’t do Sirs and Ma’ams); you’ll be heard, appreciated, and rewarded. One can say, we have a special place in our hearts for the Doers! ✊🏼❤️

Are you a go-getter with the chops to nail what you do? Then this is the place for you.

Company Name: Nyumi (Ikaria Wellness Pvt Ltd)

Website: www.nyumi.com

Company Profile: Nyumi is an innovative health and wellness D2C start-up, with a mission to create a healthier, happier world. Nyumi focuses on everyday wellness for women. The team is ex-HBS, IIM-A, Nykaa, WeWork, Headspace, Zomato, MullenLowe Lintas and Microsoft. 

About the founder: Ananya Kejriwal has an MBA from Harvard Business School and a BS in Engineering from Olin College of Engineering. She is an experienced product lead with a passion for bringing design thinking and technology to consumer products, having worked at Microsoft and Headspace in the US. 

E-commerce Lead:

Roles and Responsibilities:

• Developing the strategic direction for leading marketplaces like Amazon, Nykaa, and others.
• Accountable for achieving bottom line results and maximizing Return on Advertising Spend (ROAS).
• Expertly managing Amazon Marketing Services (AMS) and driving paid and non-paid initiatives across the platform.
• Mentoring the team to optimize accounts and achieve monthly targets efficiently.
• Performing comprehensive data analysis for weekly and monthly meetings to drive actionable insights.
• Overseeing internal budgets within the company and external budgets with clients.
• Collaborating with cross-functional teams including design, sales, creative, advertising, logistics, marketing, and other departments dedicated to the same client account, ensuring high-quality deliverables and meeting client needs.
• Facilitating seamless communication between key clients and internal teams.
• Negotiating contracts with clients and setting performance timelines.
• Cultivating strong relationships with existing clients and actively pursuing new client opportunities.

Qualification:

• 4-8 years of Experience of direct response & E-commerce experience in an integrated, multi-channel marketing environment

Location: Mumbai

Responsibilities:

Your Major Job Responsibilities as an ODOO Developer would be:

· You will lead and participate in various development projects for our products and services and be involved in all development-related aspects of our technical operations.

· Take Initiative for the required changes in the software development process to manage overall quality.

· Solve complex performance and other critical problems and architectural challenges.

· Develop applications/features that affect everyday life.

Required Skills Sets:

· Strong knowledge of Python and programming concepts.

· Complete understanding of ODOO basic flow.

· Knowledge of data models available in ODOO core.

· Proven expertise in developing custom modules in ODOO.

· ODOO Technical functional knowledge.

· Experience in developing the latest versions of ODOO and Excellent debugging skills in Odoo.

· Experience in migrating from earlier ODOO versions to latest versions.

· Core knowledge about the current features available in ODOO – Sales, Purchase, CRM, Accounts, Inventory, Projects, Timesheet, HR etc.

· Knowledge in handling ODOO front end (XML and Java Script)

· Good knowledge of PostgreSQL with the ability to write SQL queries.

· View customization – work on Widgets, Wizards, Java Script, view XML etc.

· Q-Web reports creation.

· Data import using ODOO import as well as custom import using Python.

· Knowledge of Version Control Systems like git.