
Production Support Engineer (AWS, Java, Microservices, Splunk, cs)
We are seeking a Production Support Engineer to join our team.
Responsibilites:
- Be the first line of defense for production and test environment issues.
- Work collaboratively with the team to identify, manage, and resolve ongoing incidents.
- Troubleshoot and connect with appropriate teams to effectively triage issues impacting test and production environments.
- Understand system architecture, upstream, and downstream dependencies to enable effective participation in triage and restoration activities.
- Perform systems monitoring of applications within the IRS domain after service restoration and post patching, maintenance, and upgrades.
- Create necessary service tickets and ensure tickets are routed to the appropriate technical teams.
- Provide weekend support for various activities including patching, release deployments, security updates, and 3rd party updates.
- Keep up with info alerts, patching alerts, and delivery partners' activities.
- Update stakeholders to plan for upcoming maintenance as well as alert them about service issues and restoration.
- Manage and communicate about upcoming maintenance in the test environment on a daily basis.
- Liaise with various stakeholders to gain approval for alert communications, including confirmation before an all-clear communication.
- Work closely with testing and development teams to prepare for infrastructure updates and release readiness.
- Submit Application Redirects tickets for planned maintenance after gaining approval from management.
- Participate in analysis and improvement of system performance.
- Host daily operational standup.
- Provide additional support to existing production support procedures and process improvements.
- Provide regular status reports to management on application status and other metrics.
- Collaborate with management to improve and customize reports related to production support.
- Plan and manage support for incident management tools and processes.
Requirements:
- Bachelor's Degree in computer science, engineering, or related field.
- AWS Cloud certification.
- 3+ years of relevant IT work experience with cloud experience.
- Knowledge of Java and microservice development and deployments.
- Understanding of the business processes behind applications.
- Strong analytical, problem-solving, negotiation, task and project management, and organizational skills.
- Strong oral and written communication skills, including process documentation.
- Proficiency in Microsoft Office applications (Word, PowerPoint, Excel, and Project).
- Proficiency in knowledge of computer systems, databases, and SharePoint.
- Knowledge of Splunk and AppDynamics.
Benefits:
- Work Location: Remote
- 5 days working
You can apply directly through the link: https://zrec.in/gQWFK?source=CareerSite
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About Us:
With a mission to upgrade the digital marketing industry with profound practical expertise and innovation, InSnap Technologies started its operations in 2018. Founded as a subsidiary of Spokesly INC based out of California, USA).
InSnap has grown to be a family of some of the best talent from around the world who empowered thousands of businesses of achieve their digital marketing goals. Powered with business intelligence data, vision, and out-of-the-box thinking, InSnap provides novelty solutions and tools to rest all the digital marketing worries for a B2B enterprise.
Role: Business Development Associate
Location: 747, Pooja Bulding,80 Ft road 4th Block, Koramangala, Bangalore,Karnataka-560034
Job Type: Full-Time, Night Shift
Eligibility Criteria:
👉🏼 Graduate (Any stream).
👉🏼 Minimum 1 year experience in inside sales/business development with revenue-based
responsibilities for the US/UK market.
👉🏼 Excellent communication, discovery, customer service and presentation skills (written
and verbal) to persuasively connect with senior level decision makers.
👉🏼 High level of proficiency in Microsoft Suite applications (Word, PowerPoint, Excel,
Outlook)
👉🏼 Proven ability to maintain a steady pipeline for short/mid/long term sales goal.
Key Responsibilities:
👉🏼 Demonstrate effective selling skills and product understanding to uncover customer needs
to position an appropriate solution.
👉🏼 Update and create tailored client proposals and negotiate further to close the deals.
👉🏼 Understand, monitor, and evaluate industry trends and customer drivers.
👉🏼 Manage proposal response process, including detailed RFP requirements, content
creation, and inputs from various sources.
👉🏼 Nurturing accounts and contacts through various mediums of communication.
👉🏼 Develop and implement overarching sales and business development strategy, sales
processes, structure, and best practices across the company.
👉🏼 Support deal structure and pricing with business value analysis; negotiate prices for
proactive bids and proposals.
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· Testing of paint formulations to ensure they meet company quality standards and performance criteria.
· Work closely with the production team to ensure smooth scale-up of formulations from laboratories to commercial production.
· Stay up to date with industry trends. Provide recommendations for new product development based on market insights and consumer demand. Conduct competitive analysis to identify potential opportunities for new or improved product offerings.
· Provide technical support to the sales team regarding product performance, application methods, and troubleshooting. Address and resolve customer query in a timely and professional manner.
· Maintain accurate records of all product formulations and testing data. Prepare detailed technical reports on new product developments, performance testing, and quality control results.
Knowledge of paint formulations, Testing, pigments, and Emulsion
Complaint handling, root cause analysis and resolutions
Job Description:
🛠️ Key Responsibilities:
- Lead & manage performance engineering initiatives and guide team members.
- Define performance goals aligned with overall organizational objectives.
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- Develop and execute comprehensive performance testing strategies.
- Analyze test results, highlight bottlenecks, and propose optimization solutions.
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- Stay updated on industry performance engineering trends and best practices.
Share profiles to - thiregaatvysystems.com
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We're seeking a qualified sales associate to sell annual car and bike Scotty subscription products that our customers have grown to rely on. The sales associate will utilize their skills to generate high-quality leads, build strong relationships with customers, and close deals. The ideal candidate has skills and demonstrates the ability to showcase our offerings compellingly.
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Qualification: Any Graduate/Post Graduate
Salary offered: As per industry standards
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