
Production Support Engineer (AWS, Java, Microservices, Splunk, cs)
We are seeking a Production Support Engineer to join our team.
Responsibilites:
- Be the first line of defense for production and test environment issues.
- Work collaboratively with the team to identify, manage, and resolve ongoing incidents.
- Troubleshoot and connect with appropriate teams to effectively triage issues impacting test and production environments.
- Understand system architecture, upstream, and downstream dependencies to enable effective participation in triage and restoration activities.
- Perform systems monitoring of applications within the IRS domain after service restoration and post patching, maintenance, and upgrades.
- Create necessary service tickets and ensure tickets are routed to the appropriate technical teams.
- Provide weekend support for various activities including patching, release deployments, security updates, and 3rd party updates.
- Keep up with info alerts, patching alerts, and delivery partners' activities.
- Update stakeholders to plan for upcoming maintenance as well as alert them about service issues and restoration.
- Manage and communicate about upcoming maintenance in the test environment on a daily basis.
- Liaise with various stakeholders to gain approval for alert communications, including confirmation before an all-clear communication.
- Work closely with testing and development teams to prepare for infrastructure updates and release readiness.
- Submit Application Redirects tickets for planned maintenance after gaining approval from management.
- Participate in analysis and improvement of system performance.
- Host daily operational standup.
- Provide additional support to existing production support procedures and process improvements.
- Provide regular status reports to management on application status and other metrics.
- Collaborate with management to improve and customize reports related to production support.
- Plan and manage support for incident management tools and processes.
Requirements:
- Bachelor's Degree in computer science, engineering, or related field.
- AWS Cloud certification.
- 3+ years of relevant IT work experience with cloud experience.
- Knowledge of Java and microservice development and deployments.
- Understanding of the business processes behind applications.
- Strong analytical, problem-solving, negotiation, task and project management, and organizational skills.
- Strong oral and written communication skills, including process documentation.
- Proficiency in Microsoft Office applications (Word, PowerPoint, Excel, and Project).
- Proficiency in knowledge of computer systems, databases, and SharePoint.
- Knowledge of Splunk and AppDynamics.
Benefits:
- Work Location: Remote
- 5 days working
You can apply directly through the link: https://zrec.in/gQWFK?source=CareerSite
Explore our Career Page for more such jobs : careers.infraveo.com

Similar jobs
Strong PMO / Project Management Profile
Mandatory (Experience) – Must have a minimum 3+ YOE in Project Management and related roles
Mandatory (Skills 1) – Must have hands-on experience with Project Management standards, processes, and governance
Mandatory (Skills 2) – Must have experience of managing project status, risks, budgets, deviations, and defect tracking
Mandatory (Skills 3) – Must have experience in Project Planning & Scheduling using tools such as MS Project Planning and Advanced Excel
Mandatory (Skills 4) – Must have experience in developing dashboards and reports for management and stakeholders
Mandatory (Skills 5) – Must have experience in participating in Scrum calls and Agile ceremonies
Mandatory (Qualification) – Must hold a Bachelor’s degree
Preferred
Preferred (Skills) – Familiarity with Azure DevOps, Jira, and Power BI.
Preferred (Company) - Product Companies
A modern work platform means a single source of truth for your desk and deskless employees alike, where everything they need is organized and easy to find.
MangoApps was designed to unify your employee experience by combining intranet, communication, collaboration, and training into one intuitive, mobile-accessible workspace.
We are looking for a highly capable machine learning engineer to optimize our machine learning systems. You will be evaluating existing machine learning (ML) processes, performing statistical analysis to resolve data set problems, and enhancing the accuracy of our AI software's predictive automation capabilities.
To ensure success as a machine learning engineer, you should demonstrate solid data science knowledge and experience in a related ML role. A machine learning engineer will be someone whose expertise translates into the enhanced performance of predictive automation software.
AI/ML Engineer Responsibilities
- Designing machine learning systems and self-running artificial intelligence (AI) software to automate predictive models.
- Transforming data science prototypes and applying appropriate ML algorithms and tools.
- Ensuring that algorithms generate accurate user recommendations.
- Turning unstructured data into useful information by auto-tagging images and text-to-speech conversions.
- Solving complex problems with multi-layered data sets, as well as optimizing existing machine learning libraries and frameworks.
- Developing ML algorithms to huge volumes of historical data to make predictions.
- Running tests, performing statistical analysis, and interpreting test results.
- Documenting machine learning processes.
- Keeping abreast of developments in machine learning.
AI/ML Engineer Requirements
- Bachelor's degree in computer science, data science, mathematics, or a related field with at least 5+yrs of experience as an AI/ML Engineer
- Advanced proficiency with Python and FastAPI framework along with good exposure to libraries like scikit-learn, Pandas, NumPy etc..
- Experience in working on ChatGPT, LangChain (Must), Large Language Models (Good to have) & Knowledge Graphs
- Extensive knowledge of ML frameworks, libraries, data structures, data modelling, and software architecture.
- In-depth knowledge of mathematics, statistics, and algorithms.
- Superb analytical and problem-solving abilities.
- Great communication and collaboration skills.
Skills: fastapi,python,large language models,large language model,pandas,artificial intelligence,mathematics,machine learning,knowledge graphs,flask,python for data analysis,scikit-learn,langchain,algorithms,data science,chatgpt,numpy,statistics
Why work with us
- We take delight in what we do, and it shows in the products we offer and ratings of our products by leading industry analysts like IDC, Forrester and Gartner OR independent sites like Capterra.
- Be part of the team that has a great product-market fit, solving some of the most relevant communication and collaboration challenges faced by big and small organizations across the globe.
- MangoApps is highly collaborative place and careers at MangoApps come with a lot of growth and learning opportunities. If you’re looking to make an impact, MangoApps is the place for you.
- We focus on getting things done and know how to have fun while we do them. We have a team that brings creativity, energy, and excellence to every engagement.
- A workplace that was listed as one of the top 51 Dream Companies to work for by World HRD Congress in 2019.
- As a group, we are flat and treat everyone the same.
Benefits
We are a young organization and growing fast. Along with the fantastic workplace culture that helps you meet your career aspirations; we provide some comprehensive benefits.
1. Comprehensive Health Insurance for Family (Including Parents) with no riders attached.
2. Accident Insurance for each employee.
3. Sponsored Trainings, Courses and Nano Degrees.
About You
· Self-motivated: You can work with a minimum of supervision and be capable of strategically prioritizing multiple tasks in a proactive manner.
· Driven: You are a driven team player, collaborator, and relationship builder whose infectious can-do attitude inspires others and encourages great performance in a fast-moving environment.
· Entrepreneurial: You thrive in a fast-paced, changing environment and you’re excited by the chance to play a large role.
· Passionate: You must be passionate about online collaboration and ensuring our clients are successful; we love seeing hunger and ambition.
· Thrive in a start-up mentality with a “whatever it takes” attitude.
At DocNexus, we’re revolutionizing how life sciences companies search and generate insights. Our search platform unlocks powerful insights, and we're seeking a Customer Success Team Member with strong technical skills to help our customers harness its full potential.
What you’ll do:
- Customer Support: Troubleshoot and resolve customer queries, particularly around referral reports, data anomalies, and data generation using our platform.
- Data Queries (BigQuery/ClickHouse): Respond to customer requests for custom data queries, working with large datasets in BigQuery and ClickHouse to deliver precise insights.
- Onboarding & Training: Lead onboarding for new customers, guide teams on platform usage, and manage access requests.
- Listen & Improve: Collect and act on customer feedback to continuously improve the platform, collaborating with the product team to enhance functionality.
- Technical Documentation: Assist with technical resources and help create training materials for both internal and customer use.
What you bring:
- Strong Technical Skills: Proficient in querying with BigQuery and ClickHouse. Comfortable working with complex data, writing custom queries, and resolving technical issues.
- Customer-Focused: Excellent communication skills, able to translate technical data insights to non-technical users and provide solutions clearly and effectively.
- Problem-Solver: Strong analytical skills and a proactive mindset to address customer needs and overcome challenges in a fast-paced environment.
- Team Player: Work collaboratively with both internal teams and customers to ensure success.
If you're passionate about data, thrive in a technical environment, and are excited to support life sciences teams in their data-driven decision-making, we'd love to hear from you!
- Hands-on experience in development of rest services using python
- Good knowledge Django or Flask framework
- Designing database tables and structures
- Skilled at optimizing large complicated SQL statements
- Knowledge of best practices when dealing with relational databases
- Proficient understanding of code versioning tools such as Git
- Good understanding of asynchronous request handling, partial page updates, and AJAX
- Experience in owning Code Quality and Code Review processes
- Good understanding of application debugging techniques
- Experienced in Agile methodologies
- Strong analytic, problem solving, and programming ability
- Initiative and drive to contribute
- Excellent organizational and task management skills
- Strong oral and written communication skills
- Ability to work in global cross-office teams
Additionally, we seek individuals with the following qualifications:
- Understanding of SEO and accessibility issues and how they relate to development
- Experience with NoSQL using MongoDB/Cassandra is a plus.
- Experience in working with Amazon Web Services (AWS) like S3, EMR, EC2 is preferred
Looking For Java Backend Developer
Greetings from Skilltasy !!!!
Urgent Requirement…
Job Role – Java Backend Developer
Experience – 6+ year
Work location –Bangalore/ Hyderabad
Notice Period – Immediate to 30 days
Skills -
· Develop enterprise-level applications and features using above mentioned technologies and tools.
· Collaborate with other developers, designers, and stakeholders to deliver highly functional features.
· Deliver on development requests while also setting accurate expectations, adhering to best practices, and creating modular and testable code.
· Adhere to an Agile methodology.
· Consider the user journey to create an intuitive user experience…
Please share profiles to
Unlock endless job opportunities today - Sign up at www.skilltasy.com/signup.
ABOUT US
Established in 2009, Ashnik is a leading open source solutions and consulting company in South East Asia and India, headquartered in Singapore. We enable digital transformation for large enterprises through our design, architecting, and solution skills. Over 100 large enterprises in the region have acknowledged our expertise in delivering solutions using key open source technologies. Our offerings form critical part of Digital transformation, Big Data platform, Cloud and Web acceleration and IT modernization. We represent EDB, Pentaho, Docker, Couchbase, MongoDB, Elastic, NGINX, Sysdig, Redis Labs, Confluent, and HashiCorp as their key partners in the region. Our team members bring decades of experience in delivering confidence to enterprises in adopting open source software and are known for their thought leadership.
THE POSITION
Ashnik is looking for talented and passionate people to be part of technical support team. You will be responsible for solving technical problems to ensure uptime. You will assist customers with their technical issues and questions around specific technology, including configuration and tuning and performance. Successful candidate should understand the importance of ownership of the problem and way to get it solved by leveraging the team in given time.
RESPONSIBILITIES
- Be the First point of contact for support queries
- Be responsible for solving customer queries and tickets in timely manner.
- Communicate with customer and internal team regarding problems reported and solved status in timely and effective manner.
- Log monitoring, event monitoring and resolving tickets in defined SLA.
- Apply updates and patches to keep the software up-to-date in line with organizational policies
- Provide support for installation and configuration.
- Monitor and identify areas of performance improvement
- Identify and write scripts for automating support tasks.
- Communicate effectively internally and with product support team to reproduce, resolve support cases and document them.
ESSENTIAL SKILLS
- Hands-On experience and skills in Linux operating system
- Knowledge of ELK stack or relevant technologies such as SolaR, Splunk etc.
- Good understanding of Indices Mapping , Index management such as archiving, reindexing, sharding etc.
- Good understanding of Analytical data structure and experience in deployment of same in the form of Reports and Dashboards
- Experience in NoSQL or RDBMS technology is desirable
- Python/Node.js or relevant data processing programming experience is preferred.
- Knowledge of Designing and Developing data pipeline using ETL tool such as Elastic Stack.
- Knowledge of real-time data collection with various data sources.
- Experience in deploying scalable Elastic cluster is desirable
QUALIFICATION AND EXPERIENCE
- 2 -4 years of experience in technical support role.
- At least 2+ years experience working across multi-cultural and geographically distributed teams
- Experience in trouble shooting, maintaining and supporting production setup
- Engineering or equivalent degree
- Ability to interact effectively with customers for problem resolution.
- Sense of urgency and ownership to get problems solved in timely manner
- Attention to details.
- Ability to work on multiple tickets/ support cases effectively and to be able to manage the time critical tasks.
LOCATION: Bangalore
Experience: Minimum 2 yrs
Package: upto 8 LPA
What is the Role?
- Role is responsible to define requirements and drive success of Ecommerce / Real Estate / Healthcare / Grocery / Food Online centric Tech Products.
- Responsible for overseeing and bringing products to market while meeting key business objectives.
Desired Candidate Profile
- Hands-on experience of building and managing consumer tech products
- Prior experience in Ecommerce / Real Estate / Healthcare / Food Delivery business
- Experience of 3+ years + of which 1.5 years + in product management
- Track record of driving and delivering large, complicated projects on time and within scope
- Entrepreneurial spirit / ability to roll up your sleeves and try different things with minimal direction
- Loves and understands technology. Stays current on competition and disruptors in the market
- Is organized, and can plan, forecast and manage a product backlog
- Possesses a unique blend of business and technical savvy.
Location: PAN India
- Expert in SAP master data/integration related experience
- Has participated in at least two large information transformation engagements
- Ability to work with and collaborate with all Teams and Individuals in the Business Teams and the SAP Teams toward developing a best practice data creation, maintenance, governance, quality, and efficiencies
- Designation:- Business Head-IT
- Work experience:- 4-5yrs
- Location:- GIFT CITY, Gandhinagar
- Qualification:- BE (Computer Science / IT) / MCA / MSc (CAIT) or higher, MBA (Full Time) preferably from the reputed institute
- Age Limit:- Around 45 – 55 Years.
- Job Timing:- 9:30am to 5:30pm
- Language Known:- English, Hindi, Gujarati
- Required Gender Male/Female:- Male
- Do we Entertain any relocation Prospects? Yes, Have to relocate on own expense
- Transportation Facility:- Yes
- Duration:- Mini. 2yrs contract
- Current strength of Company (In Nos.):- 180
Min. work experience:-
- Around 18-25 years in the field of IT, of which at least 5 years should have been in a senior managerial position with profit center responsibilities.
- Should be well versed with strategy building for IT as Business like e-Governance, e-procurement.
- DSC-PKI will be added advantage.
- Experience in evolving area like Artificial Intelligence, Machine learning, block chain etc. preferable.
- This position is for business development of IT division and not for serving exclusively captive requirement of Company.
Skill-Sets:-
- Thorough understanding of the profitable business generation in the field of IT
- Good analytical & conceptual skills, as well as team leader
- Thorough understanding of various applicable statutory / regulatory requirement related to IT business
- Good networking Skills
- In depth experience in the domain of e-Governance, software, e-procurement. Preferable experience of PKI.
Role& Responsibilities:-
- To lead organization and exploring various business opportunities and generate the profitable revenue from the various IT business streams.
- To analyse the risks and implement the best management practice to mitigate / transfer.
- To envisage the business needs and mobilise the adequate resources, so as to deliver the solutions / systems.
- To co-ordinate with Top Management for various matters.
- To manage the day-to-day all business affairs of the IT Business Division.
- To articulate the cost effective business solutions / models and convert the leads into the business.
- Any other job / activities assigned by the Company as deemed fit.
- Experience in Java Programming with Selenium and Mobile Application (Appium).
- Experience in designing developing data quality automation and executing test plans.
- Experience in CI/CD and developing Test Automation Tools for Data Quality Assessment.
- Familiar with standard Quality Assurance and development tools.








