Production Support Engineer (AWS, Java, Microservices, Splunk, cs)

About Us:

Planet Spark is reshaping the EdTech landscape by equipping kids and young adults with future-ready skills like public speaking, and more. We're on a mission to spark curiosity, creativity, and confidence in learners worldwide. If you're passionate about meaningful impact, growth, and innovation—you're in the right place.

Location: Gurgaon (On-site)

Experience Level: Entry to Early Career (Freshers welcome!)

Shift Options: Domestic | Middle East | International

Working Days: 5 days/week (Wednesday & Thursday off) | Weekend availability required

Target Joiners: Any (Bachelor’s or Master’s)

🔥 What You'll Be Owning (Your Impact):

• Lead Activation: Engage daily with high-intent leads through dynamic channels—calls, video consults, and more.
• Sales Funnel Pro: Own the full sales journey—from first hello to successful enrollment.
• Consultative Selling: Host personalized video consultations with parents/adult learners, pitch trial sessions, and resolve concerns with clarity and empathy.
• Target Slayer: Consistently crush weekly revenue goals and contribute directly to Planet Spark’s growth engine.
• Client Success: Ensure a smooth onboarding experience and transition for every new learner.
• Upskill Mindset: Participate in hands-on training, mentorship, and feedback loops to constantly refine your game.

💡 Why Join Sales at Planet Spark?

• Only Warm Leads: Skip the cold calls—our leads already know us and have completed a demo session.
• High-Performance Culture: Be part of a fast-paced, energetic team that celebrates success and rewards hustle.
• Career Fast-Track: Unlock rapid promotions, performance bonuses, and leadership paths.
• Top-Notch Training: Experience immersive onboarding, live role-plays, and access to ongoing L&D programs.
• Rewards & Recognition: Weekly shoutouts, cash bonuses, and exclusive events to celebrate your wins.
• Make Real Impact: Help shape the minds of tomorrow while building a powerhouse career today.

🎯 What You Bring to the Table:

• Communication Powerhouse: You can build trust and articulate ideas clearly in both spoken and written formats.
• Sales-Driven: You know how to influence decisions, navigate objections, and close deals with confidence.
• Empathy First: You genuinely care about clients’ goals and tailor your approach to meet them.
• Goal-Oriented: You’re self-driven, proactive, and hungry for results.
• Tech Fluent: Comfortable using CRMs, video platforms, and productivity tools.

✨ What’s in It for You?

• 💼 High-growth sales career with serious earning potential
• 🌱 Continuous upskilling in EdTech, sales, and communication
• 🧘 Supportive culture that values growth and well-being
• 🎯 Opportunity to work at the cutting edge of education innovation

• Experience in Automation Testing.
• Experience in WebDriver automation
• Should have very clear concepts in Java, cucumber, Bdd framework.
• Min 7+ years of experience in Test Automation of APIs and micro services
• Experience in scripting for automation - using JAVA/Python
• Experience with building automation framework for API/Web
• Experience in test delivery in an Agile model with focus on in-sprint automation
• Strong hands-on experience with automation of APIs using SOAPUI/Rest Assured or other API automation frameworks.
• Strong in validation content from XML, data bases and flat files using script.
• Strong knowledge of Database and SQL queries for data validation
• Solid understanding of test process: requirement analysis, test scenario design, test case creation, test scripting and status reporting to stakeholders for testing services
• Experience working with Jenkins to build CI/CD pipeline. 
• Experience in leading small teams of engineers is desirable

Essential Duties & Responsibilities included but are not limited to:

• Handle Level 1 and Level 2 Telephony, some Network support, and

escalations from Level

• Technical support for phone systems (PBX on-prem and Cloud based), network issues (Internal and ISP), SIP issues etc.

• Understanding of Network Support for Switching, Wireless and routers

• Log tickets and assist end users with technical queries, or escalate to the appropriate team

• Deployment, implementation, and ongoing support of telephony

solutions/systems with assistance of onsite tech team

• Ability to trouble-shoot and partner with other teams remotely for

resolution

• Follow up on outstanding requests and ensure timely resolution

• Involvement in scoping replacement or implementation options for client proposals

Required Qualifications

• 3-5+ years working in a Help Desk or IT support environment

• 2-3+ years of phone system/PBX experience

• 2-3+ years of SIP experience

• 2-3+ years of Network troubleshooting experience for LAN/WAN

• Some desirable telephony qualifications or experience in any of the

following: Ericsson-LG Aria iPECS, 3CX, Avaya, Cisco Webex, Asterisk

(Training will be provided on major solutions that we use)

• Understanding of networking along with experience in any of the following: HPE Aruba, HPE, Cisco,, Meraki, Juniper, Cambium, Fortinet

• Excellent verbal and written skills to both customers and internal staff

• Proactively identify and resolve problems, using documented or

researched answers and providing resources to other IT staff and users

• Organizational and prioritization skills

• Demonstrated ability to quickly learn new job-related tasks

• Ability to work effectively in a team atmosphere as well as alone

depending on shift placement.

What do you need for this Role?

• We are seeking a mix of technical and competent help desk technicians who enjoy the technical challenges but can also provide the highest levels of customer service.

• This role would suit candidates who have a strong networking or telecom background and are looking to move their careers forward with a fast-growing company.

•You will be exposed to and trained in many new technologies that we and our customers use in their environments, which will help grow and develop your skills along with a supportive team around you.

Responsible for all sales & marketing activities (Direct & Channel Sales for Promoting Residential

Sales)

Direct sales activities (inbound as well as outbound)

Event / expo participations for sales and brand visibility (Advt & promotion activities)

Prospect clients through calling , email and offs - site meetings (where applicable)

Sign - ups to achieve monthly targets

Developing & nurturing a strong channels (existing and new channel partners relationship)

Demonstrate highest quality of customer satisfaction

Nurture relationships with existing clients to generate referral business

Manage sales operations (day - to - day sales operations)

Formulating weekly / monthly sales plan & implementing sales strategy

Manage sales documentation , customer data & MIS

Need to manage team of executive and drive business through the team.

Meeting monthly quarterly targets by guiding the team.

Should Report to Sales manager and motivate the team to drive business.

Few words about Unify Technologies: Unify a Digital Engineering company. We help our clients by providing Digital Engineering Services to develop high-quality products. We have extensive experience in software product engineering and a successful track record of delivering on aggressive delivery plans without compromising on the quality in Cloud, Mobile, and Data practices.

Employment Type: Full-Time

Position: Sr. SDE and Lead SDE (Software Development Engineer)

Job Location: Hyderabad

Experience:

• ReactJS Jr Developer: 2-4 Yrs

• ReactJS Sr Developer: 4-8 Yrs

• ReactJS Lead Developer: 7-12 Yrs

Key Skills:

• ReactJS Jr Developer: (Must: ReactJS+JavaScript Programming Experience+UI)

• ReactJS Sr Developer: (Must: ReactJS+JavaScript Programming Experience+UI)

• ReactJS Lead Developer: (Must: Team Lead Experience + ReactJS+JavaScript Programming Experience+UI)

• NOTE: For the Lead Developer Team leading exp is Must

Project: Product-Online Marketing, E-commerce Platforms and AI, Predictive Analytics

Joining time: Immediate to 30 days

Education: Master’s/Bachelor’s degree in Computer Science, Statistics, Engineering or a related technical discipline will be preferred

Skills Required for Front End UI (ReactJS) Sr Developer/Lead Developer:

• Strong Experience in ReactJS/VueJS and JavaScript Programming

• Strong knowledge of HTML/CSS Page Designs, DOM, HTTP protocol and how the web works in general.

• Integrating with Backend Rest APIs

• Experience using libraries and frameworks like React, Redux, GraphQL and TypeScript. 

• Experience building server-side APIs and proxies using Node.js.

• Strong Knowledge of managed and performance-oriented code with React and Redux, Mobx, Mobx-state-tree 

• Good to have knowledge (Not must) with the SEO process

• Build pixel-perfect, buttery smooth UIs across both mobile platforms.

• Experience designing and building complex UI applications and implementing individual services that participate healthily in a microservice architecture.

• Ability to write well-documented, clean JavaScript code

• Familiarities with native Build tools, like XCode, Gradle and other required Build tools

• Understanding of REST APIs, the document request model, and offline storage

• Leverage native APIs for deep integrations with both platforms.

• Diagnose and fix bugs and performance bottlenecks for performance that feels native.

• Maintain code and write automated tests to ensure the product is of the highest quality.

Responsibilities:

• Design, build, review and evolve durable, highly scalable event-driven infrastructure

• Architect and lead the development of backend services.

• Work with REST APIs and integrating them with our software platform

• Develop front end capabilities such as dashboards, visualizations, features

• Work on building best performance UI features and linking with backend

• Integrate all the front end features with a backend pipeline 

• Integrate our AI models with the platform pipeline 

• Work on bug fixing and improving application performance 

• Unit-test code for robustness, including edge cases, usability, and general reliability

• Own new initiatives, Debug production issues

• Help define the way we work in the future including coding and design standards

• Work effectively in an agile development process

• Research cutting edge technology that can be applied to accelerate business growth

• Be the communication bridge be product owners and development teams