Production Support Engineer (AWS, Java, Microservices, Splunk, cs)
We are seeking a Production Support Engineer to join our team.
Responsibilites:
- Be the first line of defense for production and test environment issues.
- Work collaboratively with the team to identify, manage, and resolve ongoing incidents.
- Troubleshoot and connect with appropriate teams to effectively triage issues impacting test and production environments.
- Understand system architecture, upstream, and downstream dependencies to enable effective participation in triage and restoration activities.
- Perform systems monitoring of applications within the IRS domain after service restoration and post patching, maintenance, and upgrades.
- Create necessary service tickets and ensure tickets are routed to the appropriate technical teams.
- Provide weekend support for various activities including patching, release deployments, security updates, and 3rd party updates.
- Keep up with info alerts, patching alerts, and delivery partners' activities.
- Update stakeholders to plan for upcoming maintenance as well as alert them about service issues and restoration.
- Manage and communicate about upcoming maintenance in the test environment on a daily basis.
- Liaise with various stakeholders to gain approval for alert communications, including confirmation before an all-clear communication.
- Work closely with testing and development teams to prepare for infrastructure updates and release readiness.
- Submit Application Redirects tickets for planned maintenance after gaining approval from management.
- Participate in analysis and improvement of system performance.
- Host daily operational standup.
- Provide additional support to existing production support procedures and process improvements.
- Provide regular status reports to management on application status and other metrics.
- Collaborate with management to improve and customize reports related to production support.
- Plan and manage support for incident management tools and processes.
Requirements:
- Bachelor's Degree in computer science, engineering, or related field.
- AWS Cloud certification.
- 3+ years of relevant IT work experience with cloud experience.
- Knowledge of Java and microservice development and deployments.
- Understanding of the business processes behind applications.
- Strong analytical, problem-solving, negotiation, task and project management, and organizational skills.
- Strong oral and written communication skills, including process documentation.
- Proficiency in Microsoft Office applications (Word, PowerPoint, Excel, and Project).
- Proficiency in knowledge of computer systems, databases, and SharePoint.
- Knowledge of Splunk and AppDynamics.
Benefits:
- Work Location: Remote
- 5 days working
You can apply directly through the link: https://zrec.in/gQWFK?source=CareerSite
Explore our Career Page for more such jobs : careers.infraveo.com
Shubham Vishwakarma
Full Stack Developer - Averlon
About Infraveo Technologies Private Limited
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- Competitive Salary
- An opportunity to be part of the Core team in a fast-growing company
- A fulfilling, challenging and flexible work experience
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Role: Head of Analytics
Location: Bangalore (Full time)
ABOUT QRATA:
Qrata matches top talent with global career opportunities from the world’s leading digital companies including some of the world’s fastest growing startups using Qrata’s talent marketplaces. To sign-up, please visit Qrata Talent Sign-Up
ABOUT THE COMPANY WE ARE HIRING FOR:
Our client is offering credit card solutions for banks and financial institutions. It provides services like credit card design and onboarding, credit card authorization, payment processing, collections and dispute resolutions, credit card fraud detection, and more. They serve in the B2B space in the FinTech market segments.
POSITION OVERVIEW
We are seeking an experienced individual for the role of Head of Analytics. As the Head of Analytics, you will be responsible for driving data-driven decision-making, implementing advanced analytics strategies, and providing valuable insights to optimize our credit card business operations, sales and marketing, risk management & customer experience. Your expertise in statistical analysis, predictive modeling, and data visualization will be instrumental in driving growth and enhancing the overall performance of our credit card business.
Responsibilities:
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business objectives.
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execute analytics initiatives. 2. Lead Data Analysis and Insights:
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o Generate actionable insights and recommendations based on data analysis to optimize credit card product offerings, pricing, and marketing strategies.
o Regularly present findings and recommendations to senior leadership, using data visualization techniques to effectively communicate complex information.
3. Drive Data Governance and Quality:
o Oversee data governance initiatives, ensuring data accuracy, consistency, and
integrity across relevant systems and platforms.
o Collaborate with IT teams to optimize data collection, integration, and storage
processes to support advanced analytics capabilities.
o Establish and enforce data privacy and security protocols to comply with
regulatory requirements.
4. Team Leadership and Collaboration:
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card business, and the financial industry.
o Leverage industry best practices to drive innovation and continuous improvement
in analytics methodologies and tools.
Qualifications:
Bachelor's or master’s degree in Technology, Mathematics, Statistics, Economics, Computer Science, or a related field.
Proven experience (7+ years) in leading analytics teams in the credit card industry.
Strong expertise in statistical analysis, predictive modelling, data mining, and segmentation techniques.
Proficiency in data manipulation and analysis using programming languages such as Python, R, or SQL.
Experience with analytics tools such as SAS, SPSS, or Tableau.
Excellent leadership and team management skills, with a track record of building and developing high-performing teams.
Strong knowledge of credit card business and understanding of credit card industry dynamics, including risk management, marketing, and customer lifecycle.
Exceptional communication and presentation skills, with the ability to effectively communicate complex information to a varied audience.
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Liaise closely with clients (internally and externally) on projects and become their trusted advisor
Build statistical models on historical data with comprehensive measurement, and test & learn plans
Provide direction and leadership to direct reports, working with them on goals, motivations, and career progression
Work with key stakeholders to assess project needs and ensure best-in- class work is being delivered
Take direct responsibility for quality of work and smooth operation of campaigns
Advise on best practice in your area
Play a prominent role in the induction of new employees, teaching them company’s approach to Analytics
Work across, and with, all bands, disciplines, and offices, ensuring continuous collaboration and progression
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Statistical/Mathematical degree from reputed institute
Proficiency with systems such as SQL and ‘R’ with at least 2 years of digital marketing/media background
Strong analytical skills - ability to analyze raw data, find insights, and provide actionable strategic recommendations
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Strong verbal and written communicator with ability to build relationships at all levels within the business
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Handling job portals.
Posting job portal on (monster, Naukri, Linkedin, indeed, etc. )
Making a job description.
Screening candidates from job portals.
Updating daily work report.
Pitching candidates for available vacancies, scheduling interviews.
Taking follow-ups from time to time.
Coordinate with candidates at the end of joining.
Maintaining database of the candidates in excel sheet.
Maintaining the pipeline of candidates and convincing them
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- Strong knowledge of the DevOps, AWS Environment, Code Versioning - Strong hands-on experience with Spring IO, Spring Boot with Thyme leaf.
- Experience in implementing Java EE design patterns such as MVC, Singleton, Session Façade, DAO, DTO, and Business Delegate in the development of Multi-Tier distributed Enterprise Applications.
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Candidate will be responsible for administration, support, and
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Preference will be given to candidates who have worked on Dynatrace OneAgent tool.
Experience in Monitoring the responsiveness and availability of critical websites and web
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Experience working on SaaS based Dynatrace platform implementation.
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Support application monitoring for Java, .NET, NodeJS and other application
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Education -
For us on the job capability matters.
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Years of Experience - 9 to 15 years
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- Self-starter with strong organizational and time management skills, self-directed and able to handle multiple priorities with demanding timeframes.
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Description:
Designing products at BiCSoM is about turning dreams and ideas into lovable technology and design solutions. As a mindful member of the BiCSoM team you will design rule-breaking mobile applications, web applications, websites, Progressive Web apps, IoT design solutions, Voice solutions using practices of User experience design and User interface design. Large number of people across the globe use our products everyday, we take pride in wearing ‘Made with love in India’ on our sleeves.
Requirements:
What are we looking for?
- We expect you to have your domain knowledge of UX and UI, which includes, Information architecture, empathy map creation, user research, user interviews, low fidelity and high fidelity wireframes, designing UI screens using Adobe XD, prototyping and design hand off to developers
- Experts in English language
- There are few skills which you need to have from get-go:
- You are a problem solver, polite and someone who values team members and customers
- You respect time and understand, lost time never comes back
- You have the ability to explain your design and come up with out of the box design solutions for mobile applications and web sites
- You are a smart and energetic talent from design background
- Based on the situations you can contribute individually or work with team and make work productive and fun
- In terms of day to day work, for 6 months to 1 year you should have done the following:
- Completed a bootcamp or formal training in UX/UI design
- Designed at least 2 mobile apps or websites
- Thorough understanding of Information architecture, Microcopies, Typography, Material design systems, Cupertino design system, Visual designs, icons and illustrations
- Conducting user research interviews and design Mood boards
- UX testing once the product is live
- Collaborative design workflows using Adobe XD and Framer
- Documenting your design work based on Style guides
- Knowledge of Microcopies is a plus
Other information:
- Work location: Bengaluru city and Remote
- Working days - 6 days a week
Welcome to BiCSoM careers:
BiCSoM Technologies Private Limited is committed to breakthrough innovation and success for its team members. From our mindful culture of compassion and wisdom to passionate customer success philosophy, this is one awesome place to work! So come and experience what it takes to build digital products which are loved by millions of users across the globe. You will find speed, agility, fun and supportive culture where we are responsible for each other’s success.
- BiCSoM is a registered startup under the Startup India initiative of Government of India and a DIPP registered MSME
- BiCSoM was recognized as one of the top AR/VR startups in India in 2018 in DCB Bank innovation carnival
HTML/CSS
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Full Stack Developer - Averlon