Customer Success Specialist | SaaS

We are seeking a result-driven Sales Executive to join our team in Pune. This full-time position requires engaging in B2B transactions and meeting monthly sales targets. The ideal candidate will possess strong communication skills and a willingness to visit customers as needed.

Key Responsibilities

·        Conduct B2B sales transactions and achieve monthly sales targets.

·        Build and maintain strong relationships with clients through effective communication.

·        Understand customer needs and provide tailored solutions based on engineering products.

·        Actively seek out new sales opportunities through networking and customer visits.

·        Collaborate with team members to enhance overall customer satisfaction.

·        Manage sales pressure effectively while maintaining a positive attitude.

Requirements

·      Education: any graduate with relevant experience , btech & mba will get preference

·        Experience: 2-7 years of sales experience, particularly in B2B transactions.

·        Skills:

1.    Strong interpersonal communication and customer service skills.

2.    Ability to understand engineering concepts and products.

3.    Proven track record of achieving sales targets.

4.      Capability to work under pressure and handle challenging situations effectively.

About the Role: LOOKING FOR QA ENGINEERS(ONLY FROM SAAS-BASED COMPANIES)

You will help the team in building an awesome testing platform that can be leveraged by QA for testing the product for quality & stability.

You should have hands-on software development experience to design and implement test automation infrastructure. You will have to implement test automation systems and provide seamless integration with DevOps infrastructure. You should have strong interpersonal and communication skills.

Location = Mumbai

Responsibilities:

Implementation of test automation for Web Interface and Mobile Applications

Implement functional and non-functional API Testing or integration testing

Carry out Load testing and Performance testing as required

Integration of test suite and testing tools with DevOps Infrastructure and CI/CD pipelines

Assist the QA team to be able to diagnose the test case failures

Follow agile test methodology for timely delivery of test case automation

Manage the upkeep of existing Automation Regression suite based on changes

Requirements:

Bachelor's degree in Computer Science, Information Technology or related field

0 to 1 year of relevant experience in the testing domain

Self-driven with the ability to work independently and carry out assignments as required.

Knowledge of Selenium or Appium framework with JAVA is a must-have

Programming ability in JAVA

Exposure to API testing, load testing, system integration will be a big plus

Experience in working on Linux/Unix OS and cloud environment such as AWS

We are seeking a highly skilled and experienced Director of Growth to lead our company's growth initiatives and drive measurable results across various marketing channels. The ideal candidate will have a proven track record in performance marketing. Experience in brand building & influencer marketing is a huge plus.

As the Director of Growth, you will be responsible for developing and executing strategies to acquire paid customers and improve ROAS to maximize revenue growth across multiple channels.

About the product which needs to be sold:

• English proficiency is an aspiration for the majority of the Indian population, yet access to quality English learning resources remains limited. 
• Our spoken English product aims to address this gap by offering a 24/7 AI tutor accessible to anyone with a mobile device at an extremely affordable price.
• This is an affordable offering (<Rs.5000 ticket size) targeting the masses. 
• This product has the potential to transform the lives of hundreds of millions of people by granting them access to a top-notch English tutor.

Desired Previous Experience:

First-principled problem-solving experience across growth functions at fast-paced hyper growth startups.

At Supernova we sell affordable products to the masses, Experience selling to mainstream India and not just the top 5% is preferred.

Ours is also a low LTV product (<10k LTV) so we need our CACs to be at Rs.1000 or so, which is where we are today. So knowing how to target the masses and get conversions at low CACs and good ROAS is preferred.

Experience in handling performance marketing channels - Facebook Ads, Google Ads, etc., preferably in an Edtech startup.

Experience in working with influencers and running high quality influencer marketing campaigns for brand building and acquisition will be preferred, though not mandatory.

Experience in developing content and content marketing strategies to build a brand and get leads via social media channels like Facebook, Instagram, LinkedIn and others to drive growth.

Experience with brand building: Linked in posts of founders, Product videos to create excitement will be preferred, though not mandatory.

Familiarity with Whatsapp-based growth strategies and funnels will be preferred, though not mandatory.

Experience in offline marketing and working with tier 2 & 3 consumers will be preferred, though not mandatory.

Roles and Responsibilities:

Develop and execute a comprehensive growth strategy:

Collaborate with the executive team to define growth goals and objectives.

Identify key performance marketing channels, including Facebook Ads, Google Ads, and others, to drive customer acquisition and revenue growth.

Create and implement data-driven strategies to optimize campaign performance, conversion rates, and return on investment (ROI).

Performance marketing and advertising:

Oversee and manage all performance marketing channels, including Facebook Ads and Google Ads, to drive targeted traffic, conversions, and revenue growth.

Develop and implement A/B testing strategies to optimize campaign performance and improve key metrics such as click-through rates (CTR), cost per acquisition (CPA), and return on ad spend (ROAS).

Analyse campaign data, generate insights, and provide recommendations for ongoing optimization and improvement.

Brand building and positioning:

Develop and execute brand-building strategies to enhance brand awareness, perception, and customer loyalty.

Work closely with the marketing and creative teams to ensure brand consistency across all touch points, including advertising campaigns, social media channels, and content marketing initiatives.

Monitor industry trends, market competition, and customer preferences to inform brand positioning and differentiation strategies.

Influencer marketing and partnerships:

Identify and collaborate with relevant influencers, bloggers, and industry partners to drive brand awareness, reach new audiences, and generate meaningful engagement.

Develop and manage influencer marketing campaigns, including negotiation, contract management, and performance tracking.

Track and analyse the effectiveness of influencer campaigns and partnerships, making data-driven decisions for future collaborations.

Social media management: (Not mandatory but a good to have)

Oversee the company's social media presence across various platforms, including content strategy, community management, and engagement.

Monitor social media performance, analyze metrics, and generate insights to optimize content strategy and drive engagement and growth.

Stay up-to-date with social media trends, platform updates, and emerging technologies to leverage new opportunities for growth.

KPIs:

Reducing Customer Acquisition Costs

Revenue Growth

User Growth

FancyPants is looking for their newest addition to their Marketing Team. We need a video wizard who can help us shoot & create impeccable and creative content for Instagram and youtube!

We are looking for a candidate with video expertise in terms of conceptualization, execution and pre-production. This person will work closely with our marketing team to head content and optimize as per performance.

We are Hiring! 

About Us:

Gipfel and Schnell Consulting Pvt Ltd was established in 2009. Our journey began with a clear purpose; to leverage our extensive experience in the IT industry and bridge the gap between Companies and highly-skilled Talent. With this purpose as our driving force, we started with a specific focus on Talent Acquisition and IT Consulting. Our accomplishments in these fields spurred us on and, after three successful years, we added a strategic HR Practice arm to our list of competencies.

So far, we have successfully placed over 5000 candidates in various knowledge roles and executed over 50 turn-key projects in the space of HR Consulting & Advisory Services.

We have also propelled our success by expanding our core team to include industry experts who provide valuable insights and contribute to specific focus areas.

The current opportunity lies with our Talent Acquisition (TA) Vertical and we are looking to add to our current team of 40 members.

What’s in it for you – 

• Salary above par with market standards
• Focused Training & Workshops on Recruitment Processes, Best Practices and Technology Stacks
• Exceptional Incentive Structure
• Additional Performance Bonuses, Reward and Recognition Programs
• We are a flexible organization that works 5 days a week focused on results
• Medical and Accidental Insurance Plans for self and family (conditions apply)
• Education and/ or Experience are not a selection criteria

What does it require from you –

• Understanding the Client Requirements and ensuring a steady pipeline of qualified candidates
• Including sourcing, screening and scheduling candidates for interviews
• Strong Communication Skills - The ability to communicate effectively is a core skill required to be a successful recruiter
• Quick Learner - Ability to quickly use and understand the various tools and, processes that ensure a high level of performance and customer satisfaction
• Someone who does not shy away from a challenge and sees an opportunity to grow in every scenario
• Curiosity - Towards Technology, Organizations and the Diverse Industries in today’s rapidly changing business world
• Comfortable communicating in English
• Proficiency in using MS Office suite (MS Word, MS Excel, etc.) is a significant advantage

If you believe the above fits your personality, capabilities and, aspiration, we would love to have a chat with you.

Digital and Technology Architecture

• Head the digital transformation and innovation projects from idea generation to new ventures in close collaboration with business stakeholders and external partners
• Present the vision & value of proposed architectures and solutions to a wide range of audiences in alignment with business priorities and objectives
• Plans tasks and estimates for the required research and volume of activities to complete work
• Own and assess non-functional requirements and propose solutions for Availability, Backup, Capacity, Performance, Redundancy, Reliability, Scalability, Supportability, Risks and Costs models
• Provide strategic guidance to teams on managing third-party service providers in terms of service levels, costing, etc.
• Drive the team to ensure appropriate documentation is developed in support of value realization
• Lead the technical team and head collaboration between Business Users and software providers to build digital solutions

Enterprise Architecture

• Ownership of overall Enterprise Architecture including compliances and standards
• Head the overall Architecture blueprint and roadmap for  applications aligning with Enterprise Architecture
• Identify important potential technologies and approaches to address current and future Enterprise needs, evaluating their applicability and fit, as well as leading the definition of standards and best practice for their use

Data Architecture

• Ownership of overall Data Architecture including compliances and standards
• Head the overall Architecture blueprint and roadmap applications aligning with Data Architecture
• Identify important potential technologies and approaches to address current and future Data needs, evaluating their applicability and fit, as well as leading the definition of standards and best practice for their use