Cutshort logo
Mantra Technologies logo
Customer Success Specialist | SaaS
Customer Success Specialist | SaaS
Mantra Technologies's logo

Customer Success Specialist | SaaS

Annu  Gathadi's profile picture
Posted by Annu Gathadi
3 - 8 yrs
₹5L - ₹10L / yr
Hyderabad
Skills
SaaS
Customer Success
Customer Retention
Customer Acquisition

We are looking for Customer Success Specialist (B.Tech graduates) to assist our customers with product inquiries in a swift, proficient and friendly manner. Should be instrumental in customer retention by addressing concerns and product issues.

Required Candidate profile

Interact with customers by email, live chat, or calls
Experience/ Knowledge in HTML/CSS, App integrations, Using API keys, Work flows / automations, Browser extensions

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Mantra Technologies

Founded :
2009
Type :
Products & Services
Size :
100-1000
Stage :
Profitable

About

Grow like the fortune 500 with all-in-one business suite by 500apps. 37 apps at $14.99/user. 99.5% Uptime Guarantee. 24/5 Support.

Read more

Connect with the team

Profile picture
Nausheen Kothiwale
Profile picture
Annu Gathadi
Profile picture
Balaji Dayalla

Company social profiles

bloglinkedintwitterfacebook

Similar jobs

CoinCROWD
Supriya Singh
Posted by Supriya Singh
Remote only
5 - 10 yrs
₹25L - ₹45L / yr
skill iconDocker
skill iconKubernetes
Google Cloud Platform (GCP)
Terraform
skill iconJenkins
+4 more

Who we are


At CoinCROWD, were building the next-gen wallet for real-world crypto utility. Our flagship product, CROWD Wallet, is secure, intuitive, gasless, and designed to bring digital currencies into everyday spending from a coffee shop to cross-border payments.


Were redefining the wallet experience for everyday users, combining the best of Web3 + AI to create a secure, scalable, and delightful platform


Were more than just a blockchain company, were an AI-native, crypto-forward startup. We ship fast, think long, and believe in building agentic, self-healing infrastructure that can scale across geographies and blockchains. If that excites you, lets talk.


What Youll Be Doing :


As the DevOps Lead at CoinCROWD, youll own our infrastructure from end to end, designing, deploying, and scaling secure systems to support blockchain transactions, AI agents, and token operations across global users.


You will :


- Lead the CI/CD, infra automation, observability, and multi-region deployments of CoinCROWD products.


- Manage cloud and container infrastructure using GCP, Docker, Kubernetes, Terraform.


- Deploy and maintain scalable, secure blockchain infrastructure using QuickNode, Alchemy, Web3Auth, and other Web3 APIs.


- Implement infrastructure-level AI agents or scripts for auto-scaling, failure prediction, anomaly detection, and alert management (using LangChain, LLMs, or tools like n8n).


- Ensure 99.99% uptime for wallet systems, APIs, and smart contract layers.


- Build and optimize observability across on-chain/off-chain systems using tools like Prometheus,

Grafana, Sentry, Loki, ELK Stack.


- Create auto-healing, self-monitoring pipelines that reduce human ops time via Agentic AI workflows.


- Collaborate with engineering and security teams on smart contract deployment pipelines, token rollouts, and app store release automation.


Agentic Ops : What it means


- Use GPT-based agents to auto-document infra changes or failure logs.


- Run LangChain agents that triage alerts, perform log analysis, or suggest infra optimizations.


- Build CI/CD workflows that self-update or auto-tune based on system usage.


- Integrate AI to detect abnormal wallet behaviors, fraud attempts, or suspicious traffic spikes


What Were Looking For :


- 5 to 10 years of DevOps/SRE experience, with at least 2 to 3 years in Web3, fintech, or high-scale infra.


- Deep expertise with Docker, Kubernetes, Helm, and cloud providers (GCP preferred).


- Hands-on with Terraform, Ansible, GitHub Actions, Jenkins, or similar IAC and pipeline tools.


- Experience maintaining or scaling blockchain infra (EVM nodes, RPC endpoints, APIs).


- Understanding of smart contract CI/CD, token lifecycle (ICO, vesting, etc.), and wallet integrations.


- Familiarity with AI DevOps tools, or interest in building LLM-enhanced internal tooling.


- Strong grip on security best practices, key management, and secrets infrastructure (Vault, SOPS, AWS KMS).


Bonus Points :


- You've built or run infra for a token launch, DEX, or high-TPS crypto wallet.


- You've deployed or automated a blockchain node network at scale.


- You've used AI/LLMs to write ops scripts, manage logs, or analyze incidents.


- You've worked with systems handling real-money movement with tight uptime and security requirements.


Why Join CoinCROWD :


- Equity-first model: Build real value as we scale.


- Be the architect of infrastructure that supports millions of real-world crypto transactions.


- Build AI-powered ops that scale without a 24/7 pager culture


- Work remotely with passionate people who ship fast and iterate faster.


- Be part of one of the most ambitious crossovers of AI + Web3 in 2025.


Read more
Infra360 Solutions Pvt Ltd
at Infra360 Solutions Pvt Ltd
2 candid answers
HR Infra360
Posted by HR Infra360
Gurugram
3 - 8 yrs
₹10L - ₹15L / yr
skill iconDocker
skill iconKubernetes
DevOps
skill iconAmazon Web Services (AWS)
Windows Azure
+2 more

Please Apply - https://zrec.in/7EYKe?source=CareerSite


About Us

Infra360 Solutions is a services company specializing in Cloud, DevSecOps, Security, and Observability solutions. We help technology companies adapt DevOps culture in their organization by focusing on long-term DevOps roadmap. We focus on identifying technical and cultural issues in the journey of successfully implementing the DevOps practices in the organization and work with respective teams to fix issues to increase overall productivity. We also do training sessions for the developers and make them realize the importance of DevOps. We provide these services - DevOps, DevSecOps, FinOps, Cost Optimizations, CI/CD, Observability, Cloud Security, Containerization, Cloud Migration, Site Reliability, Performance Optimizations, SIEM and SecOps, Serverless automation, Well-Architected Review, MLOps, Governance, Risk & Compliance. We do assessments of technology architecture, security, governance, compliance, and DevOps maturity model for any technology company and help them optimize their cloud cost, streamline their technology architecture, and set up processes to improve the availability and reliability of their website and applications. We set up tools for monitoring, logging, and observability. We focus on bringing the DevOps culture to the organization to improve its efficiency and delivery.


Job Description

Job Title:             Senior DevOps Engineer / SRE

Department:       Technology

Location:             Gurgaon

Work Mode:         On-site

Working Hours:   10 AM - 7 PM 

Terms:                 Permanent

Experience:      4-6 years

Education:           B.Tech/MCA

Notice Period:     Immediately

About Us

At Infra360.io, we are a next-generation cloud consulting and services company committed to delivering comprehensive, 360-degree solutions for cloud, infrastructure, DevOps, and security. We partner with clients to transform and optimize their technology landscape, ensuring resilience, scalability, cost efficiency and innovation.

Our core services include Cloud Strategy, Site Reliability Engineering (SRE), DevOps, Cloud Security Posture Management (CSPM), and related Managed Services. We specialize in driving operational excellence across multi-cloud environments, helping businesses achieve their goals with agility and reliability.

We thrive on ownership, collaboration, problem-solving, and excellence, fostering an environment where innovation and continuous learning are at the forefront. Join us as we expand and redefine what’s possible in cloud technology and infrastructure.


Role Summary

We are seeking a Senior DevOps Engineer (SRE) to manage and optimize large-scale, mission-critical production systems. The ideal candidate will have a strong problem-solving mindset, extensive experience in troubleshooting, and expertise in scaling, automating, and enhancing system reliability. This role requires hands-on proficiency in tools like Kubernetes, Terraform, CI/CD, and cloud platforms (AWS, GCP, Azure), along with scripting skills in Python or Go. The candidate will drive observability and monitoring initiatives using tools like Prometheus, Grafana, and APM solutions (Datadog, New Relic, OpenTelemetry).

Strong communication, incident management skills, and a collaborative approach are essential. Experience in team leadership and multi-client engagement is a plus.


Ideal Candidate Profile


  • Solid 4-6 years of experience as an SRE and DevOps with a proven track record of handling large-scale production environments
  • Bachelor's or Master's degree in Computer Science, Engineering, or a related field
  • Strong Hands-on experience with managing Large Scale Production Systems
  • Strong Production Troubleshooting Skills and handling high-pressure situations.
  • Strong Experience with Databases (PostgreSQL, MongoDB, ElasticSearch, Kafka)
  • Worked on making production systems more Scalable, Highly Available and Fault-tolerant
  • Hands-on experience with ELK or other logging and observability tools
  • Hands-on experience with Prometheus, Grafana & Alertmanager and on-call processes like Pagerduty
  • Problem-Solving Mindset
  • Strong with skills - K8s, Terraform, Helm, ArgoCD, AWS/GCP/Azure etc
  • Good with Python/Go Scripting Automation
  • Strong with fundamentals like DNS, Networking, Linux
  • Experience with APM tools like - Newrelic, Datadog, OpenTelemetry
  • Good experience with Incident Response, Incident Management, Writing detailed RCAs
  • Experience with Applications best practices in making apps more reliable and fault-tolerant
  • Strong leadership skills and the ability to mentor team members and provide guidance on best practices.
  • Able to manage multiple clients and take ownership of client issues.
  • Experience with Git and coding best practices


Good to have

  • Team-leading Experience
  • Multiple Client Handling
  • Requirements gathering from clients
  • Good Communication


Key Responsibilities


  1. Design and Development:
  2. Architect, design, and develop high-quality, scalable, and secure cloud-based software solutions.
  3. Collaborate with product and engineering teams to translate business requirements into technical specifications.
  4. Write clean, maintainable, and efficient code, following best practices and coding standards.
  5. Cloud Infrastructure:
  6. Develop and optimise cloud-native applications, leveraging cloud services like AWS, Azure, or Google Cloud Platform (GCP).
  7. Implement and manage CI/CD pipelines for automated deployment and testing.
  8. Ensure the security, reliability, and performance of cloud infrastructure.
  9. Technical Leadership:
  10. Mentor and guide junior engineers, providing technical leadership and fostering a collaborative team environment.
  11. Participate in code reviews, ensuring adherence to best practices and high-quality code delivery.
  12. Lead technical discussions and contribute to architectural decisions.
  13. Problem Solving and Troubleshooting:
  14. Identify, diagnose, and resolve complex software and infrastructure issues.
  15. Perform root cause analysis for production incidents and implement preventative measures.
  16. Continuous Improvement:
  17. Stay up-to-date with the latest industry trends, tools, and technologies in cloud computing and software engineering.
  18. Contribute to the continuous improvement of development processes, tools, and methodologies.
  19. Drive innovation by experimenting with new technologies and solutions to enhance the platform.
  20. Collaboration:
  21. Work closely with DevOps, QA, and other teams to ensure smooth integration and delivery of software releases.
  22. Communicate effectively with stakeholders, including technical and non-technical team members.
  23. Client Interaction & Management: 
  24. Will serve as a direct point of contact for multiple clients.
  25. Able to handle the unique technical needs and challenges of two or more clients concurrently. 
  26. Involve both direct interaction with clients and internal team coordination.
  27. Production Systems Management: 
  28. Must have extensive experience in managing, monitoring, and debugging production environments. 
  29. Will work on troubleshooting complex issues and ensure that production systems are running smoothly with minimal downtime.
Read more
MathCo
Nabhan Mustafa
Posted by Nabhan Mustafa
Bengaluru (Bangalore)
2 - 8 yrs
Best in industry
Data Warehouse (DWH)
Microsoft Windows Azure
Data engineering
skill iconPython
skill iconAmazon Web Services (AWS)
+2 more
  • Responsible for designing, storing, processing, and maintaining of large-scale data and related infrastructure.
  • Can drive multiple projects both from operational and technical standpoint.
  • Ideate and build PoV or PoC for new product that can help drive more business.
  • Responsible for defining, designing, and implementing data engineering best practices, strategies, and solutions.
  • Is an Architect who can guide the customers, team, and overall organization on tools, technologies, and best practices around data engineering.
  • Lead architecture discussions, align with business needs, security, and best practices.
  • Has strong conceptual understanding of Data Warehousing and ETL, Data Governance and Security, Cloud Computing, and Batch & Real Time data processing
  • Has strong execution knowledge of Data Modeling, Databases in general (SQL and NoSQL), software development lifecycle and practices, unit testing, functional programming, etc.
  • Understanding of Medallion architecture pattern
  • Has worked on at least one cloud platform.
  • Has worked as data architect and executed multiple end-end data engineering project.
  • Has extensive knowledge of different data architecture designs and data modelling concepts.
  • Manages conversation with the client stakeholders to understand the requirement and translate it into technical outcomes.


Required Tech Stack

 

  • Strong proficiency in SQL
  • Experience working on any of the three major cloud platforms i.e., AWS/Azure/GCP
  • Working knowledge of an ETL and/or orchestration tools like IICS, Talend, Matillion, Airflow, Azure Data Factory, AWS Glue, GCP Composer, etc.
  • Working knowledge of one or more OLTP databases (Postgres, MySQL, SQL Server, etc.)
  • Working knowledge of one or more Data Warehouse like Snowflake, Redshift, Azure Synapse, Hive, Big Query, etc.
  • Proficient in at least one programming language used in data engineering, such as Python (or Scala/Rust/Java)
  • Has strong execution knowledge of Data Modeling (star schema, snowflake schema, fact vs dimension tables)
  • Proficient in Spark and related applications like Databricks, GCP DataProc, AWS Glue, EMR, etc.
  • Has worked on Kafka and real-time streaming.
  • Has strong execution knowledge of data architecture design patterns (lambda vs kappa architecture, data harmonization, customer data platforms, etc.)
  • Has worked on code and SQL query optimization.
  • Strong knowledge of version control systems like Git to manage source code repositories and designing CI/CD pipelines for continuous delivery.
  • Has worked on data and networking security (RBAC, secret management, key vaults, vnets, subnets, certificates)
Read more
Culture Holidays India Pvt Ltd
at Culture Holidays India Pvt Ltd
2 candid answers
Apoorva HR
Posted by Apoorva HR
Delhi
4 - 9 yrs
₹6L - ₹11L / yr
skill icon.NET
ASP.NET
skill iconAngularJS (1.x)
skill iconAngular (2+)
skill iconJavascript
+6 more

Job Responsibilities

  • .Net framework
  • C#
  • SQL Server
  • HTML
  • CSS
  • jQuery
  • Javascript
  • API web integration
  • Mobile Application experience will be an added advantage

Required Candidate Profile

  • Candidate needs to have good communication skills
  • Ready to learn new technologies
  • Candidates need to have good analytics skills
  • Problem-solving skills
  • Effectively communicate with team members

Perks and Benefits

  • Day Shift
  • Saturdays WFH
  • Provident Fund
  • Health Insurance
  • Employee engagement activities


Read more
Ace Online
at Ace Online
2 recruiters
Suchandni Verma
Posted by Suchandni Verma
Hyderabad
0 - 15 yrs
₹3L - ₹13L / yr
Teaching

Job Summary:

The Department of Computer Science at Ace Engineering College is seeking qualified candidates for a faculty position in Computer Science at the Assistant Professor level. The successful candidate will be expected to engage in high-quality teaching, research, and service activities within the department and contribute to the academic community.

Responsibilities:

  • As a faculty member of ACE, you will be responsible for the success of the students in your cohort. Therefore, you will be expected to understand the strengths and weaknesses of your cohort and adjust the pace of teaching accordingly.
  • Timely delivery of lectures / conducting tutorials/training sessions by the program schedule
  • Need to take the classes based on the schedule and should involve in all the academic operations.(Labs, Exams, Question paper creation).
  • Provide mentorship and guidance to students, fostering a positive and inclusive learning environment.
  • Contribute to curriculum development and enhancement of educational programs.
  • Serve on departmental and university committees.
  • Contribute to the academic and professional community through participation in conferences, workshops, and seminars.
  • Provide academic advising and support to students.
  • Engage in outreach activities to promote computer science education and awareness.

Qualification -

B. Tech - CSE, M. Tech - CSE (both are >60% Mandatory)

Read more
HedgeHomes
at HedgeHomes
2 recruiters
RITUL KAKAR
Posted by RITUL KAKAR
Noida
0 - 5 yrs
₹2.5L - ₹3.8L / yr
Sales
Field Sales
Communication Skills
English Proficiency
Client Servicing
+1 more
Roles & Responsibilities:- Make Outbound Calls to genuine Prospects ~ 5-7/Day. - Understanding the requirements of the Prospects and suggesting a suitable project.- Explaining the services of HedgeHomes to the clients.- Assisting the Clients in site visits to various properties briefing them about the pros and cons of each project.- Making Thorough Comparative Analysis for all the projects visited/shortlisted by the client.- Maintaining regular follow up with the Clients and updating it on CRM.- Proper handing over of the client to post sales team.- Supporting business development through active lead nurturing and developing prospect relationshipsSkills Required:- A sales enthusiast with excellent Communication skills (both Hindi & English).- Adept at handling multiple clients simultaneously- Resilience and persistence- Good Tonality and Quality (Should be warm & welcoming)- Ability to work with large volume of Data- Previous experience in a sales or business development environment in non Real estate firm is preferred- Confident speaking on the telephone- A high degree of self-motivation- Bachelors or Equivalent degree with preferred location of Delhi - Noida - GhaziabadOther Requirement:- Having an own Vehicle is desirable as the job requires daily commute.
Read more
headerlabs
at headerlabs
1 recruiter
Shikha Gupta
Posted by Shikha Gupta
NCR (Delhi | Gurgaon | Noida)
2 - 5 yrs
₹4L - ₹8L / yr
skill iconNodeJS (Node.js)
skill iconJavascript
skill iconMongoDB
Good experience of web development experience developing / architecting web applications
-Strong logic and analytical skills.
-Experience with Node.js, Javascript, HTML5, CSS3.
-Database Experience - Postgres or other relational databases.
-Proficient understanding of code versioning tools, such as Git. 
- Experience with the Express framework in NodeJS
- Experience with performance debugging and benchmarking
- Experience with front-end technologies such as React.  
- Integration of data storage solutions like MySQL, MongoDB, Firebase, and PostgreSQL
- Implementation of security and data protection
- Integration of user-facing elements developed by front-end developers with server-side logic
- Must understand the project requirement and technical documents.
- Ability to complete the task within a specified time with full accuracy.
- Team player with organizational skills. Need to perform programming work in the mobile application as per requirement.
 
Read more
TrueQC Lead analysis Pvt ltd
Mehak Anthony
Posted by Mehak Anthony
Pune
1 - 7 yrs
₹2L - ₹4L / yr
Finance
Financial analysis
Billing
Vendor Acquisition
Vendor master data
+2 more
Hello All, Hope you are doing well! We are hiring for :Finance Executive ; Fixed off (Saturday & Sunday) Location-Kharadi,Pune, Shifts starting from 6:30PM. Preferable Candidate's who have past experience in B2B domain . In case due to current project you are unable to work with us, I would highly appreciate if you can refer any of your colleagues who might be interested for this position
Read more
PurpleRain
at PurpleRain
4 recruiters
Yitzhak Vini Singh
Posted by Yitzhak Vini Singh
Bengaluru (Bangalore)
3 - 6 yrs
₹3L - ₹9L / yr
skill icon.NET
Entity Framework
Microsoft TFS
Data Structures
Algorithms
+2 more
PurpleRain is a US headquartered 8+ year old close-knit, fully distributed bootstrapped and profitable product startup with a 50+ rock star team members who enjoy the challenge of solving hard problems together with inc 500 clients globally through our B2B SaaS products. We are a hybrid remote company, with in house teams in Bangalore, London and remote teams globally in 20+ countries where each employee works from home or a co-working space. Even though we're far away, we're in contact throughout the day in Slack, Basecamp and Zoom. We encourage continual education through weekly lunch and learns and taking courses to keep us ahead of the latest advancements with yearly retreats. Job description: Provide estimate from high level requirement and do an independent estimate from detailed functional specification Meticulously code and review the design, test cases and code Provide technical design and implement complex requirements Understand Agile practices (daily scrum, iteration planning, retrospective, test driven, model storming) and follow the same Coding, Unit Testing and Integration Testing Requirements Minimum 4 years experience in .net full stack development Experience working with git and TFS Experience in .net, sql server, .net core, entity framework, javascript, jquery, bootstrap Experience in creating software using back-end technologies in Microsoft area: C#, .NET, WCF, Entity Framework with the knowledge of SQL Server database, Knowledge of an object programming and project patterns, Great communication and interpersonal skills, positive thinking and willingness to learn and expand existing knowledge, Understand functional requirements with the concerned Able to suggest & implement architectural improvements Strong ability to meet aggressive deadlines Practical knowledge of English (written and spoken) So what can you expect after you apply? You will: Take a brief survey. Be sure to check your email after you apply. Have a phone conversation with someone on our Recruiting team. This is a high-level conversation about you, but also a good opportunity for you to learn more about us. Meet with our Engineering team. This will be an opportunity for us to get an idea of how you got to where you are, and if where you want to go lines up with where we are going. Provide us with some references. Speak with a member of our senior leadership team. If you have made it this far, just be yourself, and everything will be fine. Our Core Values We lead with empathy: We believe kindness and empathy lead to effective communication. We assume good intentions and seek mutual understanding from our teammates, customers, and users. We lean into vulnerability: We are not afraid to ask for help or give and receive feedback. We build off our failures and don’t shy away from tough conversations. We rise above the status quo: The status quo leads to pain for the people we serve, our communities, and our clients. We do our best to rise above the status quo, and to do things that no one else are doing. On an individual level, we strive to improve ourselves and always be learning. We match grit with wit: We're creative and resourceful. We find solutions to every problem ...and to further support you, we offer: Excellent health, vision and dental benefits talented, young and motivated team 2x year all-company in-person retreats (fully paid for by us of course) work with a fun team on a product that customers love Share in our organization-wise personal development benefits and leave entitlements Monthly perks reimbursement for Netflix/Amazon Prime Monthly wellness reimbursement Flexible work schedule with work-from-home options A comprehensive tech setup.
Read more
AMBC Technologies Pvt Ltd
Ponmuthumari Mohan
Posted by Ponmuthumari Mohan
Pune
2 - 7 yrs
₹70000 - ₹90000 / mo
skill icon.NET
JSON
JWT
 .Net Core 2.x Development Experience  Create WebAPI in dotnet core Secure Application  Know how to work JWT for security  Sql Database Experience including  Create and alter StoredProcedures, Views and schema.  Create queries to validate data  Angular JS
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos