Customer Success Specialist | SaaS

Job Description – Senior QA Engineer (Banking & Financial Applications)Position

Job Title: Senior QA Engineer

Experience: 3+ Years

Employment Type: Full-Time

Department: Quality Assurance

Role Overview

We are seeking a highly skilled and proactive Senior QA Lead to take ownership of quality assurance across our banking and financial applications. The ideal candidate will be responsible for planning, managing, and executing end-to-end testing activities while leading a team of QA engineers.

This role requires a strong blend of technical expertise, leadership, client communication, and quality governance. The candidate will be expected to interact directly with customers and stakeholders, manage testing initiatives across multiple platforms, drive quality improvements, and lead the organization's transition from predominantly manual testing to scalable automation testing practices.

The successful candidate must possess excellent communication skills, strong analytical thinking, and the ability to confidently represent the QA function in both internal and client-facing discussions.

Key ResponsibilitiesQuality Assurance Leadership

• Own and manage the complete Software Testing Life Cycle (STLC).
• Define QA strategy, testing methodologies, standards, and best practices.
• Establish quality benchmarks and release readiness criteria.
• Ensure delivery of high-quality software across all products and releases.
• Drive continuous improvement initiatives within the QA function.
• Monitor product quality metrics and provide regular reporting to management.

Manual Testing & Quality Management

• Design, review, and execute detailed test plans, test scenarios, and test cases.
• Perform functional, regression, integration, system, exploratory, smoke, and user acceptance testing.
• Validate complex business workflows within banking and financial systems.
• Identify, document, track, and verify defects through closure.
• Ensure adequate test coverage across all business-critical features.
• Perform root cause analysis for production issues and quality incidents.

Test Automation Leadership

• Drive the organization's automation testing strategy.
• Identify manual testing areas suitable for automation.
• Build and maintain automation roadmaps and implementation plans.
• Work closely with engineering teams to improve automated test coverage.
• Establish automation frameworks, standards, and coding practices.
• Continuously improve automation efficiency and execution reliability.
• Measure and report automation coverage and effectiveness.

Team Leadership & Management

• Lead and mentor a team of QA engineers.
• Allocate work and monitor team performance and deliverables.
• Conduct test reviews and quality audits.
• Support team development through coaching and knowledge-sharing.
• Establish accountability and ownership within the QA team.
• Assist in hiring, onboarding, and training QA resources when required.

Client & Stakeholder Management

• Act as the primary QA representative in client interactions.
• Conduct customer calls, demonstrations, and quality review meetings.
• Communicate testing progress, risks, issues, and mitigation plans.
• Handle client concerns and escalations professionally and diplomatically.
• Collaborate closely with Product Managers, Business Analysts, Developers, DevOps teams, and senior leadership.
• Build strong stakeholder relationships through clear and effective communication.

Banking Domain Quality Assurance

• Validate banking, financial, and transaction-based workflows.
• Ensure accuracy of financial calculations, reconciliations, and transaction processing.
• Test security-sensitive and compliance-driven functionality.
• Verify integration with third-party financial systems, APIs, and services.
• Understand business-critical workflows and identify potential quality risks.

Required Technical SkillsTesting Expertise

• Strong experience in Manual Testing.
• Strong understanding of Software Testing Life Cycle (STLC).
• Strong understanding of Software Development Life Cycle (SDLC).
• Experience in Functional Testing.
• Regression Testing.
• Integration Testing.
• System Testing.
• User Acceptance Testing (UAT).
• Exploratory Testing.
• Smoke & Sanity Testing.
• Defect Lifecycle Management.

Automation Testing

Hands-on experience with one or more of:

• Selenium
• Playwright
• Cypress
• Appium

Experience with:

• Test automation framework design
• Automated regression suites
• Cross-browser testing
• Test execution pipelines
• Automation reporting and analysis

API Testing

• Postman
• REST APIs
• API Validation
• API Automation
• JSON/XML Validation

Database Testing

• SQL
• MySQL
• PostgreSQL
• Data Validation
• Query Analysis

Ability to:

• Write and execute SQL queries.
• Validate backend data against application workflows.
• Investigate data-related defects.

Frontend & Backend Understanding

The candidate should possess a good functional understanding of:

Frontend

• HTML
• CSS
• JavaScript fundamentals
• Browser Developer Tools

Backend

• API architecture
• Authentication mechanisms
• Database concepts
• Application logs and troubleshooting
• Client-server architecture

Tools & Platforms

Experience with:

• Jira
• Azure DevOps
• TestRail (preferred)
• Confluence
• Git
• CI/CD Pipelines

Exposure to:

• Jenkins
• GitHub Actions
• GitLab CI/CD

Required Soft SkillsCommunication

• Excellent verbal and written English communication.
• Ability to conduct client-facing meetings independently.
• Strong presentation and documentation skills.
• Ability to communicate technical and non-technical concepts clearly.

Leadership

• Team management and mentoring experience.
• Ownership-driven mindset.
• Ability to drive outcomes with minimal supervision.
• Strong decision-making capabilities.

Stakeholder Management

• Professional and diplomatic communication style.
• Strong customer relationship management skills.
• Ability to handle escalations and difficult conversations effectively.
• Experience coordinating across multiple teams and departments.

Personal Attributes

• Highly proactive and self-motivated.
• Strong analytical and critical thinking abilities.
• Detail-oriented with a quality-first mindset.
• Strong problem-solving capabilities.
• Ability to work in fast-paced environments.
• Excellent organizational and planning skills.
• Strong sense of accountability and ownership.

Preferred Qualifications

• Experience in Banking, FinTech, Payments, Lending, NBFC, or Financial Services domains.
• Experience working with enterprise-scale applications.
• Exposure to security and compliance testing.
• Experience in Agile/Scrum environments.
• ISTQB Certification (preferred).
• Experience driving QA transformation initiatives from manual testing to automation-first testing.

Key Success Indicators

The selected candidate will be expected to:

• Own and drive product quality across all releases.
• Lead and manage the QA team effectively.
• Improve automation coverage and reduce manual testing effort over time.
• Ensure smooth release cycles with minimal production defects.
• Build strong client relationships through professional communication.
• Proactively identify risks and drive timely resolutions.
• Establish a scalable and mature QA process across the organization.

Business Analyst

Role Overview

•Position: Business Analyst (BA)

•Band / Level: B4 Band

•Experience: 5 to 7 Years

•Contract Duration: 4 Months (Extendable based on project requirements)

•Location: Pune (Work from Office)

Position Summary

We are seeking a seasoned Business Analyst (B4 Band) with 5-7 years of experience to join our team for a fast-paced, 4-month critical project phase. The ideal candidate will bridge the gap between business stakeholders and tech teams, rapidly gathering requirements, mapping workflows, and translating complex business logic into actionable technical specifications.

Key Responsibilities

•Requirement Engineering: Lead requirement gathering sessions with client stakeholders, business owners, and technical teams to define clear project scope.

•Documentation: Create comprehensive Business Requirement Documents (BRDs), Functional Specification Documents (FRDs), User Stories, and Process Flow diagrams.

•Sprint Readiness: Work closely with Scrum Masters and Product Owners to build, groom, and prioritize the product backlog with well-defined acceptance criteria.

•Gap Analysis: Perform detailed impact and gap analysis on existing systems to ensure new features align with current architecture.

•Stakeholder Management: Manage expectations across multi-functional teams, acting as the primary functional point of contact during the 4-month delivery sprint.

Mandatory Skills & Qualifications

•5-7 years of core Business Analyst experience in a software development environment.

•Proven track record of working in Agile/Scrum frameworks.

•Strong proficiency in documentation tools (Jira, Confluence, Miro, or Visio).

•Exceptional communication, analytical framework skills, and the ability to simplify complex business scenarios for development teams.

•Ability to work autonomously and adapt to a short-term, fast-paced contract environment.

Position: Business Development Executive

Company: Enpointe.io

Location: Mumbai

Employment Type: Full-time

About Enpointe.io:

Enpointe.io is a technology-driven company delivering cutting-edge web and digital solutions tailored to solve real business challenges. Our team blends creativity, strategy, and innovation to empower clients with impactful results. As part of our growth journey, we are seeking a highly motivated Business Development Executive to drive revenue, forge partnerships, and shape our business growth strategy.

Position Overview:

We are looking for a dynamic Business Development Executive with 1 to 3 years of experience in IT services, SaaS, or digital products. The ideal candidate will be responsible for end-to-end sales — from lead generation and prospecting to closing deals and post-sale account management. You will play a key role in identifying new business opportunities, nurturing client relationships, and representing Enpointe.io’s value in the market.

Key Responsibilities:

• Identify, qualify, and pursue new business leads across target industries and regions.
• Own the end-to-end sales cycle — lead generation, pitching, proposal development, negotiation, and closure.
• Understand client needs and tailor solutions that align with Enpointe’s offerings.
• Build and maintain strong relationships with new and existing clients.
• Collaborate with internal teams (marketing, design, tech) to deliver customized proposals and client communications.
• Achieve revenue targets through strategic sales planning and effective funnel management.
• Conduct regular market research and competitive analysis to identify new trends and growth opportunities.
• Represent the company at networking events, industry meetups, and client meetings.
• Maintain accurate sales reports, pipelines, and forecasts using CRM tools.
• Support marketing campaigns and contribute to the creation of outreach content, case studies, and collateral.

Required Skills and Qualifications:

• 1 to 3 years of experience in business development, sales, or client acquisition in IT services, SaaS, or digital products.
• Proven track record of closing deals and achieving revenue targets.
• Strong understanding of B2B sales processes and client lifecycle.
• Excellent communication, negotiation, and presentation skills.
• Experience using CRM platforms (e.g., Zoho, HubSpot, Salesforce) to track and manage leads.
• Knowledge of digital services, including websites, applications, branding, or marketing campaigns.
• Ability to work independently, take ownership, and drive initiatives forward.
• Comfortable with market research, outbound outreach, and cold communication strategies.

Preferred Qualifications:

• Experience in pitching IT solutions to startups, SMEs, or global clients.
• Familiarity with proposal and RFP/RFQ creation.
• Understanding of sales enablement strategies including email campaigns and LinkedIn outreach.
• Knowledge of digital transformation, design thinking, or CX (Customer Experience) is a plus.
• Awareness of industry tools like LinkedIn Sales Navigator, Apollo, Clutch, or Upwork.

Thirumoolar IT Solutions is looking for a motivated and enthusiastic Fresher Trained Dataset Engineer to join our team. This entry-level position is ideal for recent graduates who are eager to apply their academic knowledge in a practical setting and contribute to the development of high-quality datasets for machine learning applications.

Responsibilities

Assist in the collection, cleaning, and preprocessing of data to ensure it is ready for training machine learning models.

Collaborate with senior dataset engineers and data scientists to understand the requirements for specific machine learning tasks.

Participate in the annotation and labeling of datasets, ensuring accuracy and consistency in data representation.

Conduct quality checks on datasets to identify and rectify errors or inconsistencies.

Support the development of documentation and guidelines for data annotation processes.

Stay updated with the latest tools and techniques in data processing and machine learning.

Skills and Qualifications

Bachelor’s degree in Computer Science, Data Science, Mathematics, or a related field.

Basic understanding of machine learning concepts and the importance of high-quality datasets.

Familiarity with programming languages such as Python or R is a plus.

Knowledge of data manipulation libraries (e.g., Pandas, NumPy) is advantageous.

Strong analytical skills and attention to detail.

Excellent communication and teamwork abilities.

A passion for learning and a desire to grow in the field of data engineering.

Preferred Location

Candidates based in Tamil Nadu or those willing to work from home are encouraged to apply.

Job Description:

We are seeking an experienced Full Stack React Developer who is passionate about building and maintaining scalable mobile and web applications. The ideal candidate will have a strong background in both front-end and back-end development, with expertise in React for web and React Native for mobile development. You will work closely with our founder to implement new features, optimize performance, and ensure the highest quality user experience across both platforms.

Key Responsibilities:

• Develop and maintain the front-end of our app using React for web and React Native for mobile.

• Build and manage the back-end services and APIs to support both the mobile and web apps, including database design and integration.

• Implement responsive design principles to ensure the app works seamlessly across various devices and screen sizes.

• Optimize the app for maximum speed and scalability.

• Integrate third-party services and APIs as needed.

• Troubleshoot and debug issues to ensure the apps run smoothly on both web and mobile platforms.

Requirements:

• Proven experience as a Full Stack Developer or similar role with a focus on React and React Native.

• Strong proficiency in JavaScript, HTML, and CSS.

• Experience with back-end frameworks (Node.js, Express, Firebase etc.).

• Proficiency in database design and management (Firestore, SQL, NoSQL).

• Experience with RESTful APIs and third-party integrations.

• Familiarity with version control systems (Git).

• Knowledge of responsive design principles and mobile-first development.

• Excellent problem-solving skills and attention to detail.

• Strong communication skills and the ability to work collaboratively in a remote team environment.

Preferred Qualifications:

• Experience in building and scaling e-commerce or rental platforms.

• Familiarity with cloud services (AWS, Google Cloud, etc.).

• Understanding of CI/CD pipelines and automated testing.

• Knowledge of UI/UX design principles.

1.

As a member of the team, you will work alongside our clients to help design and deliver Test solutions to meet business requirements and help to improve the effectiveness of the clients' software quality assurance process.

2.

You should have extensive experience delivering testing services on commercial projects and possess extensive knowledge of agile practices.

3.

You are a techie who is passionate about software quality. You take pride in being hands-on and constantly endeavor to meet/exceed the software quality expectations of clients.

4.

You have 6+ years of experience in Quality Assurance including some experience in automation.

5.

You have exceptional analytical skills. While your projects may be extremely diverse in terms of their domain, scope, and requirement, you still must have the ability to comprehensively analyze those business problems and propose solutions accordingly.

6.

You have led QA efforts on your projects. This means you've defined testing strategies, test effort estimation, worked on automation frameworks, coordinated with client teams and have been involved till the deployment of projects.

7.

You are well experienced in bug reporting tools like Jira, Azure DevOps, Bugzilla, and API testing tools like Postman, Swagger, SoapUI, etc.

8.

Experience in using automation tools like Selenium Webdriver/Cypress/Appium to automate enterprise software applications would be an added advantage but it is not a must-have.

9.

You have excellent communication skills, task management skills, and client-facing capability and experience.

10.

You have worked on Agile projects and can advise clients on implementing agile testing processes.

11.

Experience in using any BDD frameworks for responsive web applications or mobile application testing.

12.

API integration testing would be an added advantage.

13.

Regardless of your experience, you are hands-on with testing and would like to remain hands-on as well.

14.

You are good with sharing knowledge and mentoring junior team members.

 ​IT experience in analysis, design, development, documentation, implementing, and testing of software systems in Java, ​Spring Boot, Hibernate, and Internet technologies.

​- ​Spring Boot includes real-world experience working with ​Microservices Architecture, Plugin Services.

​- ​Strong experience in Spring Frameworks such as Spring MVC, IOC, AOP, and Spring JDBC.

​- Strong knowledge of the ​DevOps, AWS Environment, Code Versioning ​- ​Strong hands-on experience with Spring IO, Spring Boot with Thyme leaf.

​- ​Experience in implementing Java EE design patterns such as MVC, Singleton, Session Façade, DAO, DTO, and Business Delegate in the development of Multi-Tier distributed Enterprise Applications.

​- ​Good experience in developing Web Services SOAP, JAX-WS, WSDL.

​- ​Experience in core Java-Multithreading, collections, Servlets and JDBC.

​- ​​Strong knowledge on RDBMS concepts and broadly worked ​Postgres, MySQL technologies such as MongoDB

​- ​Experience in designing front-end ​technologies like ReactJS will be an add-on​

​- ​Hands-on experience with build and deployment tools including Ant / Maven, logging and Debugging using Slf4 and Log4j, and unit and integration testing using JUnit.

​- ​Experience with Use-Case design, Class, and Sequence diagrams using UML.

​- ​Excellent team player with good analytical, strategic planning, and interpersonal and communication skills. Highly motivated, enthusiastic, and self-starter.