Customer Success Specialist | SaaS

Skills :-

● Prior experience in business development in IT sales

● Excellent communication and interpersonal skills

● Strong negotiation and presentation skills

● Ability to build relationships with clients and understand their needs

● Bachelor's degree in Business Administration or related field

● Proficiency in MS Office and CRM software

Role Description

● Providing full support to clients.

● Understanding their queries and solving their issues

● Coordinating with Technical team to discuss client’s issue

● Emailing the client and providing chat support

● Making prospect and introduce the company’s product in the market.

● Business Development Executive will be responsible for identifying business growth opportunities, building client relationships, and driving revenue generation through sales strategies.

Interview Process:

There will be 2 round of interview -

1) Online

2) Face to face

Salary: As per the market and performance in the interview

Technology: node js, DynamoDB / Mongo DB

Roles:

• Design & implement Backend Services.
• Able to redesign the architecture.
• Designing & implementation of application in MVC & Microservice.
• 9+ years of experience developing service-based applications using Node.js.
• Expert-level skills in developing web applications using JavaScript, CSS and HTML5.
• Experience working on teams that practice BDD (Business Driven Development).
• Understanding of micro-service architecture and RESTful API integration patterns.
• Experience using Node.js for automation and leveraging NPM for package management
• Solid Object-Oriented design experience, and creating and leveraging design patterns.
• Experience working in a DevOps/Continuous Delivery environment and associated toolsets (i.e. Jenkins, Puppet etc.)
  
  
  

Desired/Preferred Qualifications:

1. Bachelor's degree or equivalent experience
2. Strong problem solving and conceptual thinking abilities
3. Desire to work in a collaborative, fast-paced, start-up like environment
4. Experience leveraging node.js frameworks such as Express.
5. Experience with distributed source control management, i.e. Git

Job role:

As a data analyst, you will be responsible for compiling actionable insights from data and assisting program, sales and marketing managers build data-driven processes. Your role will involve driving initiatives to optimize for operational excellence and revenue.

Responsibilities:

• Ensure that data flows smoothly from source to destination so that it can be processed
• Utilize strong database skills to work with large, complex data sets to extract insights
• Filter and cleanse unstructured (or ambiguous) data into usable data sets that can be analyzed to extract insights and improve business processes
• Identify new internal and external data sources to support analytics initiatives and work with appropriate partners to absorb the data into new or existing data infrastructure
• Build tools for automating repetitive asks so that bandwidth can be freed for analytics
• Collaborate with program managers and business analysts  to help them come up with actionable, high-impact insights across product lines and functions
• Work closely with top management to prioritize information and analytic needs

Requirements:

• Excel
• Scrapping
• Medium Communication Skill (Spoken and written)
• SaaS industries knowledge
• Add Product
• Check Dodontdo
• Scrapping
• Work on Support Tickets (Resolve customers issue)

SEO Executive Job Description

We are looking for a result-driven SEO executive to be responsible for developing optimized web content. The SEO executive's responsibilities include working closely with the marketing team to achieve SEO objectives, measuring the success of SEO and ROI, and assisting with the maintenance of the website's architecture to ensure user friendliness.

To be successful as an SEO executive, you should have strong copywriting and analytical skills, and a commitment to constantly improving on key skills. Ultimately, an SEO executive should have outstanding knowledge of SEO, passion for the industry and time management skills.

SEO Executive Responsibilities:

• Improving the websites to increase web traffic.
• SEO will be responsible for planning, implementing and managing overall SEO strategy.
• Conducting on-site and off-site analysis of web SEO competition.
• Using google analytics to conduct performance reports regularly.
• Creating high-quality SEO content.
• Assisting with blog content.
• Leading keyword research and optimization of content.
• Keeping up-to-date with developments in SEM.

SEO Executive Requirements:

• Marketing degree or related.
• Extensive experience in SEO.
• Working knowledge of Google Analytics.
• Thorough understanding of web design and site structures.

THE WAD Agency is hiring!!! (wwwthewadagency.com)

- Experience: 3-5  years

- Develop digital marketing strategies to improve awareness, engagement, new customer acquisition (Cross-Sell/Up-Sell), and support client retention
- Has experience with online monitoring and measurement platforms including but not limited to Facebook Insights, YouTube Insights, Google Analytics, Adwords etc.
- Generate potential leads for the organization through various ATL & BTL activities
- Develop & Ideate campaigns, processes etc. to pitch new clients
- Prepare presentations for client pitches Company

Preferred from Agencies

• Translate designs and wireframes into high quality code
• Design, build, and maintain high performance, reusable, and reliable Java code
• Ensure the best possible performance, quality, and responsiveness of the application
• Identify and correct bottlenecks and fix bugs
• Help maintain code quality, organization, and automatization

Job Requirements:
1. Bachelor degree or above, computer-related major, good English reading and writing ability.
2. Skilled use of Redis, MongoDB, React Native, Android Development and other caching technology.
3. Familiar with basic Linux operation, have experience in super-million-level PV application development and have experience in high concurrency and big data processing.
4. Five years of WEB development work experience, familiar with PHP website program development language with successful large-scale website project development experience or e-commerce development experience is preferred.
5. Familiar with Opencart system module development, development, template improvement and system reconstruction according to the requirements of the prototype, and complete the experience of website construction;
6. Proficient in HTML, DIV + CSS, XHTML, XML page structure, proficient in JavaScript / Ajax scripting language, can write web programs compatible with all major browsers;
7. Familiar with the MySql database, can write efficient SQL statements, have large database optimization experience;
8. Have a good learning and research ability, good business ethics and personal professional ethics, teamwork spirit, good at communication.