Hyderabad
3 - 5 yrs
₹3L - ₹5L / yr
Full time
Skills
Customer Success
Client Servicing
Customer Relationship Management (CRM)
Responsibilities:
- Building and maintaining relationships with clients and periodically sending performance reports to client
- Conducting business reviews to ensure clients are satisfied with our products and services.
- Own overall relationship with assigned clients, which includes increasing adoption, ensuring retention and satisfaction.
- Develop and maintain excellent relationships with clients and a positive reputation within the industry.
- Work to identify and/or develop upsell opportunities.
Required Candidate profile
Requirements:
- 3-5 Years of experience in Account Management/Client handling Profiles
- Excellent communication skill and strong negotiation skills
- Bachelor's degree in Computer/IT Engineering from Tier 1 Institute
- Ability to derive insight from data and build actionable strategy based on analysis
- Establish a trusted/strategic advisor relationship with each assigned client and drive continued value of our products and services
- Thoughtful, curious and a problem-solver and comfortable with a fast-paced, highly ambiguous environment
Read more
About IoT Research Labs
Revolutionize your fleet management with an IoT-powered fleet intelligence solution from IoT Research Labs, India.
Read more
Founded
2015
Type
Product
Size
20-100 employees
Stage
Raised funding
Why apply to jobs via Cutshort
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
2101133
Matches delivered
3712187
Network size
15000
Companies hiring
Similar jobs
Customer Relationship Management (CRM)
Sales
B2B Marketing
Bengaluru (Bangalore)
7 - 10 yrs
₹5L - ₹9L / yr
Responsibilities –
● Develop a growth strategy focused both on financial gain and customer satisfaction
● Conduct research to identify new markets and customer needs
● Arrange business meetings with prospective clients
● Promote the company’s products/services addressing or predicting clients’ objectives
● Build long-term relationships with new and existing customers
● Have an in-depth knowledge of business products and value proposition
● Follow industry trends locally & internationally
Requirements –
● Proven working experience as a business development manager or a relevant role
● Experience in customer support is a plus
● Proficiency in MS Office and CRM software (e.g. Salesforce)
● Proficiency in English
● Market knowledge
● Communication and negotiation skills
● Ability to build rapport
● Time management and planning skills
● Background in Engineering is a big plus
● MBA from a reputed college
Qualification (Must):
BE + MBA
● Develop a growth strategy focused both on financial gain and customer satisfaction
● Conduct research to identify new markets and customer needs
● Arrange business meetings with prospective clients
● Promote the company’s products/services addressing or predicting clients’ objectives
● Build long-term relationships with new and existing customers
● Have an in-depth knowledge of business products and value proposition
● Follow industry trends locally & internationally
Requirements –
● Proven working experience as a business development manager or a relevant role
● Experience in customer support is a plus
● Proficiency in MS Office and CRM software (e.g. Salesforce)
● Proficiency in English
● Market knowledge
● Communication and negotiation skills
● Ability to build rapport
● Time management and planning skills
● Background in Engineering is a big plus
● MBA from a reputed college
Qualification (Must):
BE + MBA
Read more
Job posted by
Rajat Kulkarni
Customer Success
Account Management
Key account management
Customer Relationship Management (CRM)
Client Servicing
Onboarding
Technical sales
Client Management
Remote only
1 - 2 yrs
₹6L - ₹7L / yr
The digital revolution is changing everything. It's transforming everywhere on how we work and play. Do you want to lead the way as an expert in a professional networking platform?
Our client is an alumni networking platform for schools, colleges and companies where alumni can signup and connect with each other. The top 1000 alumni networks, with over 2 million people are active on the platform. They are deeply integrated with all social media and helps to build one consolidated and powerful channel to engage with the alumni.
Our client helps to connect with all the alumni communities on the go, Mobile App, Tablet, Website, Mobile Website, Facebook Application as well as email app. Over 80% of the communities have improved their alumni engagement considerably using the company's platform.
This Delhi based social platform based on private alumni network was founded in 2011 by serial entrepreneur and web technology evangelist. They have raised pre-Series A funding from Mohandas Pai and Aspiring Minds to scale its user base, as well as expand geographically, with US being the primary target.
Our client is an alumni networking platform for schools, colleges and companies where alumni can signup and connect with each other. The top 1000 alumni networks, with over 2 million people are active on the platform. They are deeply integrated with all social media and helps to build one consolidated and powerful channel to engage with the alumni.
Our client helps to connect with all the alumni communities on the go, Mobile App, Tablet, Website, Mobile Website, Facebook Application as well as email app. Over 80% of the communities have improved their alumni engagement considerably using the company's platform.
This Delhi based social platform based on private alumni network was founded in 2011 by serial entrepreneur and web technology evangelist. They have raised pre-Series A funding from Mohandas Pai and Aspiring Minds to scale its user base, as well as expand geographically, with US being the primary target.
As a Customer Success Manager, You will be Liaising with Colleges & School Alumni engagement teams to gather and understand their requirements.
What you will do:
- Developing a solid and trusting relationship between major key clients and the company by onboarding and managing them.
- Analysing client requirements, manage escalations, and propose features for
- development.
- Developing technical domain expertise and formulate strategies to drive user engagement.
- Forecasting and tracking key account metrics to derive insights and build a - success plan -with the appropriately identified objectives, milestones and metrics needed to achieve them
- Collaborating with the sales team to maximize profit by up-selling or cross-selling
- Designing presentations for client deliverables, presentations & training.
Desired Candidate Profile
What you need to have:
- 1-2 yrs of experience of working in a tech/software company
- Excellent communication and presentation skills to formulate & articulate technical, financial and value points
- Strong technical skills and capabilities to understand business applications, analytics and platform technologies
- Data-driven with exceptional analytical and problem solving skills
- Strong interpersonal skills to create and maintain customer relationship
Read more
Job posted by
Astha Bharadwaj
Customer Relationship Management (CRM)
BRM
Sales
SaaS
B2B
Remote only
3 - 7 yrs
₹4L - ₹6L / yr
Responsibilities
- Present, promote and sell products/services using solid arguments to existing and prospective customers
- Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
- Establish, develop and maintain positive business and customer relationships
- Reach out to customer leads through cold calling
- Expedite the resolution of customer problems and complaints to maximize satisfaction
- Achieve agreed upon sales targets and outcomes within schedule
- Coordinate sales effort with team members and other departments
- Analyze the territory/market’s potential, track sales and status reports
- Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
- Keep abreast of best practices and promotional trends
- Continuously improve through feedback
Requirements and skills
- Proven work experience as a Sales Representative
- Excellent knowledge of MS Office
- Familiarity with BRM and CRM practices along with ability to build productive business professional relationships
- Highly motivated and target driven with a proven track record in sales
- Excellent selling, negotiation and communication skills
- Prioritizing, time management and organizational skills
- Ability to create and deliver presentations tailored to the audience needs
- Relationship management skills and openness to feedback
- Bachelor’s degree in business or a related field
Read more
Job posted by
Jyoti Singh
Customer Relationship Management (CRM)
Kolkata
10 - 12 yrs
₹12L - ₹15L / yr
Want an opportunity to grow with one of the nation's largest manufacturing company? If you are ready to take the next step in your career, join hands with our client for this great opportunity!!
Our client is a producer of superior quality products. Our client is the largest single location manufacturing facility in India with certifications of ISO 9001, 14001, OHSAS 18001 along with other product specific certifications.
Our client is a producer of superior quality products. Our client is the largest single location manufacturing facility in India with certifications of ISO 9001, 14001, OHSAS 18001 along with other product specific certifications.
As a RSM (Paper & Packaging Board)- East, you will be responsible for developing the sales strategy for product category across Pan India to ensure achievement of sales volumes and revenue targets.
What you will do:
- Monitoring effectiveness and performance of sales initiatives and ensuring all sales activities are aligned with the category goals/ objectives
- Maintaining key customer relationships and developing strategies to expand organization’s market share
- Liaising with external agencies and managing external relations; ensuring internal alignment and buy- in across key internal stakeholders
- Guiding and developing team through employee development initiatives to maintain a capable and motivated workforce
- Managing credit
Desired Candidate Profile
What you need to have:- A Master’s degree in business administration (MBA), Marketing
- Minimum 16 to 22 yrs of Sales experience in paper industry
- Excellent verbal and written communication skills
- Willingness to travel regularly to different markets
- Proficiency with Microsoft office
- Strong analytical skills and ability to work well with little supervision
Read more
Job posted by
Samta Arora
Business Developer
at EyeT Innovations Software Solutions Pvt Ltd
Founded 2004 • Products & Services • 20-100 employees • Profitable
Business Development
Client Servicing
Sales
Presales
Salesforce
Cochin
1 - 3 yrs
₹2L - ₹4L / yr
Designation: Business Development Executive
Role: International IT Project Acquisition
Responsibilities:
·Identify strong potential prospects and generate quality leads from designated target geographies.
·Using different online research tools to extract the contact information of prospects.
·Handle the initial discussions and collect the strategic information about the prospects through cold calling, e-mailing LinkedIn, and other sources.
·Identify the decision-maker through different channels and ensuring the optimum conversion within a short span of time.
·Understand complex requirements of the prospects and bringing up the projects for the company.
·Continue prospect engagement and account management throughout the sales cycle until closure.
·Independently collaborate with the technical team for presentation with prospects.
Skill & Experience Required
·Good written and oral communication without MTI is must
·Strong research and analytical skills.
·Proficient with international Call Centres with a minimum of 1-2 years of US & Australian IT project acquisition experience.
·Strong interpersonal skill, ability to handle the profiles independently and in a team.
Experience: 1-2 Years
Strong communication skill in English
Education: Any Bachelor Degree/ Post Graduation
Shift: US & Australian Shifts
Job Location: Cochin
Salary: Best in the industry
Read more
Job posted by
Sandhya Vasu
Billing
Customer Relationship Executive
Client Servicing
Billing management
Account Management
NCR (Delhi | Gurgaon | Noida)
0 - 2 yrs
₹1.4L - ₹0.0L / yr
We are urgently hiring for a Billing Executive for our our organization.
About the Company:
TheServerGuy is a fast growing, Cloud Computing company based out of Delhi that helps businesses across the world with their Servers & Applications. Our business has shown a tremendous growth and we’re looking to increase our team size swiftly.
Job Description
Attending to and resolving customer queries of a financial nature via email and occasionally via phone calls
Client onboarding and Billing Management
Up-sell our new products to our resellers and work towards increasing their business with us
Engage with existing resellers through phone calls, emails and personal visits with an aim towards building a strong relationship with them and help them resolve their issues
Requirements
Requirements:
Excellent written and verbal communication skills
Experience in Account Management, Client Servicing roles is a plus
Salary: INR 1,75,000 - 2,25,000 P.A.
Experience: 0-2 years
Read more
Job posted by
Rricha Srivastava
English Proficiency
Communication Skills
Microsoft Excel
Customer Support
Phone support
Customer Success
Bengaluru (Bangalore)
0 - 3 yrs
₹2L - ₹3L / yr
*Female candidates only*
Candidate with good communication skills in English and knowledge of Microsoft-Excel for calling customers and fixing appointments and followups from the data provided.
Read more
Job posted by
Harish B
Gujarati Speaking Community Manager
at Bitmesh
Founded 2018 • Products & Services • 20-100 employees • Bootstrapped
English Proficiency
Client Servicing
Gujarati
work from home
0 - 3 yrs
₹1L - ₹2L / yr
We are looking for a Gujarati speaker to serve our Gujarati speaking users.
Bitmesh.com is an online cryptocurrency asset exchange platform which allows people to buy and sell bitcoin cash, bitcoin and other mainstream crypto assets through OTC and spot exchange, also people can take a loan using crypto asset as collateral.
Responsibilities involve the following:
1. Interact with our Gujarati speaking users to solve their problems using our products.
2. Grow and manage local online and offline Bitmesh communities. Moderate the local Bitmesh forums, social platform and chat groups(such as twitter, facebook and most popular local social networking apps) and interact with the community to increase positive engagement.
3. Explore new community friendly platforms to facilitate the expansion of Bitmesh local user base and influence. Assist in organising online and offline events and meet-ups
4. Assist with Bitmesh Angels recruitment and bonding.
5. Help with translations and proofread content Share market feedback and user suggestions with relevant functional teams in HQ.
6.Stay informed on trends in local market and digital technology
Requirement：
Business level fluency in English and native level fluency in Gujarati
Outgoing Personal Characteristics
Proven community management experience with strong leadership and emotional intelligence.
Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing an email newsletter)
Good understanding of cryptocurrency related terminologies and trends and have a liking for crypto cultures.
Be able to work flexibly and stretched hours to interact with the crypto community as frequently as possible.
Read more
Job posted by
Wang Fuqiang
MS-Office
Good communication skills
Good typing skills
smartness
Customer Relationship Management (CRM)
Customer Success
Bengaluru (Bangalore)
0 - 3 yrs
₹2L - ₹2.5L / yr
About Company:Elanic is pioneering a shopping experience where women come together to buy and sell fashion. We are building a game-changing women's only social shopping platform, where you can shop from the closets of several women as well as sell your gently used apparel and accessories to your followers and be a style leader.About the Internship: Selected intern's day-to-day responsibilities include:1. Handle customer query and complaints emails (via freshdesk)2. Communicate with the concerned team via freshdesk3. Maintain CSAT (Customer Satisfaction Rating)4. Maintain AHT (Average handling time)5. Serve as a basic point of contact for customers with complaints, queries, request, feedbacks etc.6. Ensure that all the request, queries, and complaint of customers are responded in a timely and professional manner Only those candidates can apply who: are available for full time (in-office) internshipcan start the internship between 4th May'18 and 8th Jun'18are available for duration of 6 monthshave relevant skills and interests** Women willing to start/restart their career can also apply.Stipend:INR ₹13500 /MonthDeadline:2018-06-08 23:59:59Other perks:Certificate, Letter of recommendation, Pre placement offer (PPO), Informal dress code.Skills required:English Proficiency (Spoken) (Learn Business Communication), English Proficiency (Written), Hindi Proficiency (Spoken) and Hindi Proficiency (Written)
Read more
Job posted by
kirthana thomas
Corporate sales -Delhi
at ekincare
Founded 2014 • Products & Services • 100-1000 employees • Raised funding
Lead Prospecting
Presentation Skills
Customer Relationship Management (CRM)
NCR (Delhi | Gurgaon | Noida)
3 - 6 yrs
₹5L - ₹10L / yr
If you enjoy the challenges of working at a start-up and passionate about meeting new people and building strong relations then keep reading.
eKincare has developed India’s first AI based personal health assistant. eKincare’s patent pending technology reads medical data from health records and various healthcare interventions to predict future health risks and provide timely personalised recommendations to beat those risks. Recognised among the “100 most innovative digital healthcare companies in the world” by the journal of mHealth, we are leveraging technology and data science to make healthcare simple.
See our story @ https://yourstory.com/2016/04/ekincare-growth-story/
If you're an energetic, street smart, creative, hungry "crushing it" kind of professional and are interested in truly making a difference in Indian healthcare then apply now! Before it's too late!
** Added bonus if you have experience working in a healthcare industry!
What you would be doing?
- Generate new business opportunities
- Demo eKincare platform benefits and use cases to clients
- Drive revenue through corporate and insurance sales
- Nourish existing relationships and strive towards best customer experience
- Negotiate contractual terms, pricing and services with the partners
- Keep an ear to the ground on healthcare trends and market
- Contribute towards platform development by sharing market requirements
- Continuously track towards company’s goals and aspirations
What You Need For This Position
(PLEASE DO NOT APPLY IF YOU DON'T MEET THE CRITERIA)
- Previous relevant experience (2-5 years) within insurance broker/healthcare/SaaS/Corporate sales a MUST
- Experience in commercial discussions with customers/ negotiations
- Track record of driving incremental revenue opportunities and closing sales
- Management graduate from a Tier-1 school - Preferred
- Be able to thrive in a complex and demanding startup environment
- Street smart, open minded, analytical, persistent, accountable and ethical
Read more
Job posted by
Divya Sri
Did not find a job you were looking for?
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
Want to apply to this role at IoT Research Labs?
Why apply via Cutshort?
Connect with actual hiring teams and get their fast response. No spam.
Learn more