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Customer Success Manager
Customer Success Manager
IoT Research Labs's logo

Customer Success Manager

Sri Divya's profile picture
Posted by Sri Divya
3 - 5 yrs
₹3L - ₹5L / yr
Hyderabad
Skills
Customer Success
Client Servicing
Customer Relationship Management (CRM)
Responsibilities: - Building and maintaining relationships with clients and periodically sending performance reports to client - Conducting business reviews to ensure clients are satisfied with our products and services. - Own overall relationship with assigned clients, which includes increasing adoption, ensuring retention and satisfaction. - Develop and maintain excellent relationships with clients and a positive reputation within the industry. - Work to identify and/or develop upsell opportunities. Required Candidate profile Requirements: - 3-5 Years of experience in Account Management/Client handling Profiles - Excellent communication skill and strong negotiation skills - Bachelor's degree in Computer/IT Engineering from Tier 1 Institute - Ability to derive insight from data and build actionable strategy based on analysis - Establish a trusted/strategic advisor relationship with each assigned client and drive continued value of our products and services - Thoughtful, curious and a problem-solver and comfortable with a fast-paced, highly ambiguous environment
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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About IoT Research Labs

Founded :
2015
Type :
Product
Size :
20-100
Stage :
Raised funding

About

Revolutionize your fleet management with an IoT-powered fleet intelligence solution from IoT Research Labs, India.
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