Customer Success Manager

Role Overview:

We’re hiring a Senior Business Development Associate who excels at communication, relationship-building, and converting leads into long-term learners. Ideal for candidates who can clearly present value, understand student needs, and drive growth.

Key Responsibilities:

• Engage with prospective students/clients via calls, chats, and meetings
• Clearly explain courses, outcomes, and value propositions
• Convert leads into enrollments through effective communication
• Build and maintain strong customer relationships
• Collaborate with marketing and product teams for growth initiatives

Requirements:

• 1–5 years in sales/business development (EdTech preferred)
• Excellent verbal & written communication (must-have)
• Strong persuasion and negotiation skills
• Target-driven with a customer-first approach

Core Strength:

Ability to communicate confidently, build trust, and drive conversions.

• Lead Management & Conversions: Engage with leads from marketing, inbound queries, or prospecting; understand their needs and convert them into clients.
• Product Demonstrations & Consultations: Showcase how TrioChat helps businesses automate customer outreach, drive engagement, and maintain compliance.
• Full Sales Cycle Ownership: Manage the entire process from prospecting → demos → proposal → closing, ensuring timely follow-ups and pipeline health.
• Sales Targets: Consistently meet and exceed monthly/quarterly revenue goals.
• Cross-functional Collaboration: Work closely with marketing (lead-gen), product (feedback), and customer success (onboarding/retention).
• Daily Calling Commitment: Dedicate at least 4 hours daily to prospect and client calls (cold calls, demos, and follow-ups).

Job Title: Salesforce Upwork Bidder

🔹 Hiring For: Our Client – [Synexc.com]

🔹 Location: Onsite – Noida Sector 62

🔹 Working Days: Monday to Friday (5 Days Working)

🔹 Work Type: Work From Office (WFO)

🔹 Experience: 2–4 Years (Junior to Mid-Level Preferred)

Job Description:

We are hiring on behalf of our client for a motivated and detail-oriented Salesforce Upwork Bidder to join their team. The ideal candidate must have hands-on experience in bidding for Salesforce projects on Upwork and should be capable of identifying, analyzing, and converting potential business opportunities through the platform.

Key Responsibilities:

• Proactively search and bid for Salesforce projects on Upwork

• Draft compelling proposals and customized cover letters

• Manage client communication and initial project discussions

• Coordinate with technical teams to understand project scope

• Maintain and update bidding tracker/reporting tools

• Follow up with potential leads and nurture ongoing opportunities

Mandatory Requirements:

• Proven experience in bidding Salesforce projects on Upwork

• Strong written and verbal communication skills

• Understanding of Salesforce services, modules, and implementation cycles

• Ability to work independently and meet targets

• Comfortable working in an onsite office environment (WFO)

Preferred Qualifications:

• Bachelor's degree in IT, Business, or a related field

• Familiarity with other freelancing platforms (optional but preferred)

• Basic understanding of IT sales and business development

Job Title: PHP Coordinator / Laravel Developer

Experience: 4+ Years

Work Mode: Work From Home (WFH)

Working Days: 5 Days

Job Description:

We are looking for an experienced PHP Coordinator / Laravel Developer to join our team. The ideal candidate should have strong expertise in PHP and Laravel framework, along with the ability to coordinate and manage development (as Team Lead) tasks effectively.

Key Responsibilities:

• Develop, test, and maintain web applications using PHP and Laravel.
• Coordinate with team members to ensure timely project delivery.
• Write clean, secure, and efficient code.
• Troubleshoot, debug, and optimize existing applications.
• Collaborate with stakeholders to gather and analyze requirements.

Required Skills:

• Strong experience in PHP and Laravel framework.
• Good understanding of MySQL and RESTful APIs and Cloud (AWS/ Azure/ GCP).
• Familiarity with front-end technologies (HTML, CSS, JavaScript).
• Excellent communication and coordination skills.
• Ability to work independently in a remote environment.

Requirements:

• We are looking for young Dynamic who got a Flair for Marketing and Bidding.
• Good in communication skills and good emailing etiquette.
• Extensive experience in Cold Calling and Lead generation for International Markets such as US / UK / Europe.
• Should have an experience to bring IT services Projects.
• Excellent interpersonal, communication and presentation skills.
• Exceptionally skilled at forging long-term relationships.
• Ability to develop good relationships with current and potential clients.
• Excellent leadership and communication skills.
• Experience in project management and/or sales.
• Knowledge of productivity tools and software.
• High attention to detail and a focus on fact-based decision making.

We are hiring for a Software Engineer Team Lead - Backend, to join our education-focused fintech lending startup, GrayQuest. Our core product is a combination of a lending product, a rewards product and an insurance product to redefine the education fees payment across the country.

• Participate in all stages of the Software Development Lifecycle
• Develop back-end components, services, and APIs. Support integration of user-facing elements, and collaborate closely with the design and front-end development team.
• Write elegant, effective, and scalable code while maintaining the highest level of coding standards.
• Take complete ownership of projects and ensure timely deliveries
• Ability to debug, refine, review, and deploy code
• Work closely with the QA team to test, and document project features.
• Ability to interact with all stakeholders. Understand business requirements, and effectively convert them into technical specifications
• Mentor junior developers and participate in peer Review

Requirements:

• Demonstrable experience as a Python Developer (3+ years)
• Strong knowledge of Python frameworks (Django Rest, Flask)
• Experience working on REST APIs
• Strong knowledge of SQL and JavaScript
• Experience with Amazon Web Services (AWS)
• Working knowledge of React
• Familiarity with Agile development methodology
• Good understanding of task breakup, milestone definition, and work delegation.
• Past experience of working in a fintech/financial services domain or a consumer internet startup will be preferable but not required
• Work experience in early-stage startups (0 ->1) is a big plus
• Bachelors or equivalent degree from premier institutes is a plus
• Most importantly, the biggest skill we look for our prospective candidates is "Learnability" - how quickly can you learn. 

Why is this a great opportunity for the right candidate:

1. Work with a young dynamic core team backed by marquee investors from the financial services space
2. Work on a product/business that has achieved product market fit and take it to scale
3. Equity compensation and competitive market salaries
4. Work environment that prioritizes talent, hustle and dedication
   
   

We will also ensure we give a preference to applicants who directly email us with their background/context and why they think they should be a strong candidate for this position at GrayQuest. Email us at work (at the rate) grayquest (dot) com and cc Sonal (at the rate)grayquest (dot) com

About the Role:

We are looking for a Senior Software Engineer with experience in ROR/GoLang , having 3+ yrs of experience on how best to leverage and exploit the language’s unique paradigms, idioms, and syntax. Your primary focus will be on developing Enterprise Grade Systems and programs that are scalable and maintainable. You will ensure that these packages and programs are well documented and has a reasonable test coverage. You will coordinate with the rest of the team working on different layers of the infrastructure. A commitment to collaborative problem solving, sophisticated design, and quality product is essential.

What You'll Do

• Writing scalable, robust, testable, efficient, and easily maintainable code
• Translating software requirements into stable, working, high performance software
• Playing a key role in architectural and design decisions, building toward an efficient micro services distributed architecture

What You'll Need

• Working experience on Ruby-on-Rails(ROR)/Golang.
• Worked on enterprise grade systems
• Have designed web services
• Know how to scale systems that have database bottlenecks etc. 
• Having good exposure to Microservices architecture added value.
• Familiarity with OAuth, JWT, SSO, Authentication, and Identity Federation is an added advantage.
• Familiar with AWS, Docker, and Kubernetes, Pods and Meshes are added advantage.
• Experience in MySQL, Snowflake, and MongoDB is an added advantage