Customer Success Manager

You can be a part of a company leading the world of tech startups and making quality tech products used by millions of users worldwide.

Profile: Business Development Manager (International Business)

Location: Work from Office (Chennai based)

Timing: Healthy overlap with both US timezone.

Job Description:

• Generating new business and interest through account-based marketing programs involving email and calling campaigns
• Play a vital role in pipeline growth through the generation of SQLs and scheduling of the first meeting of prospects with the founders
• Generate new business pipeline through outbound prospecting activities
• Research and evaluate prospects before engagement
• Be the first point of contact for new business prospects and determine the next steps for each prospect moving forward (preparing proposals, responding to RFQs, followups)
• Nurture relationships and continuously engage prospects to develop a long-term relationship
• Use multiple channels of communication effectively to develop engagement with prospects.
• Monitor and attend meetings with prospects while handling the introductions and follow-up with the founder
• Collaborate with the Marketing team on new campaigns
• Maintain accurate data within the CRM reflecting the sales development pipeline to provide visibility to market opportunities in assigned territory.
• Work closely with Marketing, engineering, and Design teams to build a continuous feedback loop to improve the qualification process.
• Develop a complete sales playbook and document all the processes
• Build a team under you, train them, and ensure they hit their targets

Requirement

• Prior experience of 2-4 years in outbound pipeline generation as a Business Development Representative in the North American and/or EMEA markets.
• Ability to effectively leverage communication channels like cold emails, cold calls, LinkedIn outreach, etc.
• Ability to communicate clearly and effectively in person, through email, and via telephone
• High levels of motivation and self-driven attitude
• Preferably experience working with B2B SaaS companies
• Good understanding of CRM (HubSpot, Fresh sales & others)
• Good understanding of Prospecting and Automation tools
• Strong interpersonal skills, including the ability to effectively interact, negotiate, and close deals with multiple levels of prospects

What can you expect?

• Lots of travel opportunities both within and outside India.
• Receive a more-than-competitive salary + $$$ incentives
• Complete Health coverage for you and your family
• A flat and transparent culture
• Enjoy a culture with opportunities for growth and learning.

Some of the key responsibilities of this candidate are:

• Understand the EdTech context
• Innovate, evaluate, and deploy various android and IOs Features 
• Ability to take ownership over your work.
• An understanding of React Native best practices and a commitment to following them.

• Experience with React Js, React Native, JavaScript including DOM Manipulation and JavaScript object model.
• Thorough understanding of React Native and its core Principles.
• Good Knowledge of HTML5, CSS.
• Familiarity with code versioning tools (Such as Git, SVN or Mercurial)
• Familiarity with RESTful APIs
• Good knowledge of database (MySQL, SQLlite, RealM etc ..)
• Familiarity with modern front-end build pipelines and tools.
• Experience with common front-end development tools such as Babel, Web pack, NPM etc.
• Experience with Native Mobile app deployment on App store and google play store.

Roles and Responsibilities :
- To  analyze business requirements, prepare design and implementation recommendations and estimate development effort
-  Collaborate with cross-functional teams to define, design, and ship new features
- Lead or participate in design reviews, code reviews and architecture evolution discussions
- Unit-test code for robustness, including edge cases, usability, and general reliability
- Work on bug fixing and improving application performance
- Continuously discover, evaluate, and implement new technologies to maximize development efficiency

Skills Required :
- Experienced with front end programming language with React JS.
- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
- Thorough understanding of React.js and its core principles.
- Experience with popular React.JS workflows (such as Flux or Redux).
- Knowledge of modern authorization mechanisms, such as JSON Web Token.
- Familiarity with modern front-end build pipelines and tools.
- Familiarity with code versioning tools (such as Git, SVN, ).
- Candidates with Good communication Skills. 

About the company:

We are an IT & Consulting organization helping Enterprises with their Analytics and Planning needs. Their Rockstar team has built multiple products and solutions to cater to our clients across sectors such as Retail & E-commerce, Consumer Goods, Pharmaceuticals & Life Sciences, Real Estate, Hi-tech, Manufacturing, and Automotive.

We have a geographic presence in the United States (Dallas) & India (Delhi-NCR, Mumbai, Bangalore & Kolkata) and have 600+ people, a strong world-class team. We are growing at a rapid pace and plan to double our growth each year. This provides immense growth and learning opportunities to those who are choosing to work with Polestar. We are serving customers across 20+ countries. Our expertise and deep passion for what we do has brought us many accolades. 

Profile Summary

We are looking for individuals with a leadership mindset in sales, who comes with strong consultative sales experience.

Key Responsibility 

Create a systematic, process-driven approach to partner outreach and relationship management.

Keep a great ongoing relationship with AWS and offer new ways to grow the partnership.

Can-do attitude individual who enjoys networking and establishing relationships.

Manage high-value corporate partnerships and develop long-term strategies to secure multi-year strategic partnerships.

Analyse and identify opportunities to secure new business by partnering with Anaplan.

Drive the team towards sales targets, has visibility of all opportunities and risk, and ensures the team has a healthy pipeline and proposal tracking systems.

Identify new markets to widen the market base for enhanced revenue and profit generation.

Administer the entire sales process as per plan.

Manage Anaplan engagements to design strategies to acquire more business deals through OEMs.

Manage pricing and other sales proposal activities and provide support to the marketing department.

Owns the business plan: financial target/proposal submission/revenue on hand/pipeline. Overall business planning and forecasting.

Collaborate with Anaplan for conducting events for enhancing business growth.

Negotiates with clients and uses the right levers in doing so. Clearly links the value of Polestar Solutions offerings with the price.

Takes overall accountability for business planning and implementation.

Personal Attributes

You have the resilience to bounce back after minor setbacks.

You have the achievement orientation to achieve the target and do what it takes.

WordPress JD Below:-

• Designing and building the website front-end.
• Creating the website architecture.
• Designing and managing the website back-end including database and server integration.
• Should know WordPress Customization of themes and plugins.
• Conducting website performance tests.
• Troubleshooting content issues.
• Monitoring the performance of the live website.
• Must have hands on experience with JavaScript
• Job Location- Rajkot

• Minimum 3+ yrs of Experience in DevOps with AWS Platform
•     • Strong AWS knowledge and experience
•     • Experience in using CI/CD automation tools (Git, Jenkins, Configuration deployment tools ( Puppet/Chef/Ansible)
•     • Experience with IAC tools  Terraform
•     • Excellent experience in operating a container orchestration cluster (Kubernetes, Docker)
•     • Significant experience with Linux operating system environments
•     • Experience with infrastructure scripting solutions such as Python/Shell scripting
•     • Must have experience in designing Infrastructure automation framework.
•     • Good experience in any of the Setting up Monitoring tools and Dashboards ( Grafana/kafka)
•     • Excellent problem-solving, Log Analysis and troubleshooting skills
•     • Experience in setting up centralized logging for system (EKS, EC2) and application
•     • Process-oriented with great documentation skills
•     • Ability to work effectively within a team and with minimal supervision

KRONOS WORKFORCE TIMEKEEPER, REPORTING, KRONOS, SQL, SCRUM METHODOLOGY

We are looking are looking for talented and motivated campaign manager to lead and execute our various marketing campaigns. The successful candidate should have experience in managing digital and mass media (TV, Print, OOH, Radio etc.) marketing campaigns.

The campaign manager will work closely with work in collaboration with internal teams and external agencies to prepare and execute campaigns and measure and report on their effectiveness.

Responsibilities

· Develop, execute and manage marketing campaigns with the aim of customer acquisition or engagement

· Brief the various teams within marketing (such as creative, social media and digital) to ensure each campaign is forward planned and delivered on time

· Recruit and manage external agencies to execute marketing campaigns

· Devise campaign timelines and budget and ensure that the same is adhered to

· Ensure that the organisation’s brand and identity is adhered to in campaigns and in all communication channels

· Deliver regular reports of campaign results, including web analysis and evaluation of KPIs

Skills & Qualifications

· A master’s degree in Marketing, advertising or related fields.

· 1-3 years of related experience

· Understanding and past experience of executing campaigns across all marketing channels from digital, social media, paid media, mobile, offline and print

· Exceptional project management and communication skills

· Solid understanding of current market trends

· Experience overseeing simultaneous campaigns

· Understanding and past experience creating integrated content across all marketing channels from digital, social media, paid media, mobile, offline and print