Customer Success Manager

Software Engineer – .NET

Full-Time   ·   Remote   ·   Experience: 3–5 Years   ·  

About AtDrive Group

AtDrive Group is a technology solutions company that endeavours to deliver robust, scalable and secure software solutions with exquisite design and architecture, enforcing the best practices — no matter what your business is. We provide end-to-end digital transformation services across cloud computing, SaaS, mobile, web, e-commerce, and enterprise integration — serving clients from SMEs to Fortune 2000 companies across India, the Caribbean, and globally.

Website: atdrive.com   ·  

About the Role

We are looking for a sharp, self-driven .NET developer who can contribute from Day 1 — no extended ramp-up, no hand-holding. You will work directly alongside our senior development team on live, commercial projects across a range of client engagements. The expectation is simple: you are plug-and-play.

This is a high-priority hire. If you are someone who reads the brief, writes clean code, and ships — we want to hear from you.

Key Responsibilities

• Design, develop, and maintain robust ASP.NET Core and ASP.NET MVC applications
• Build and consume RESTful Web APIs and integrate third-party services
• Write efficient SQL queries, stored procedures, and manage SQL Server databases
• Work across the full development lifecycle — from requirement analysis through to deployment and support
• Collaborate closely with team members and adhere to established coding standards and architectural patterns
• Participate in code reviews and contribute to continuous improvement of codebase quality
• Debug, troubleshoot, and resolve technical issues independently with minimal escalation
• Deliver assigned tasks within deadlines without requiring supervision

Required Technical Skills

.NET Stack

• Solid proficiency in C# and the .NET Framework / .NET Core
• Hands-on experience with ASP.NET MVC and ASP.NET Core
• Web API development — design, implementation, versioning, and security
• Entity Framework and/or LINQ for data access
• SQL Server — query design, stored procedures, optimisation

Frontend & Integration

• Working knowledge of HTML5, CSS3, JavaScript, and jQuery
• Experience with AJAX and JSON-based client–server communication
• Familiarity with RESTful API design principles and third-party API integration

Engineering Practices

• Version control via Git — branching, merging, pull requests
• Understanding of OOP design patterns and n-tier architecture
• Experience with debugging tools and performance profiling
• Exposure to Agile/Scrum methodologies is a plus

AI-Tool Fluency (Required)

AtDrive operates at the cutting edge of modern software delivery. All team members are expected to actively leverage AI-powered tools as part of their daily workflow — not as an optional add-on, but as a core professional competency.

• Proficiency with AI coding and productivity assistants such as Claude (Anthropic), GitHub Copilot, OpenAI Codex, or equivalent platforms
• Ability to use AI tools to accelerate development, automate repetitive tasks, improve code quality, and generate test coverage
• Comfortable prompting, evaluating, and iterating on AI-generated outputs critically
• Awareness of the limitations and responsible use of generative AI in a professional software environment
• Willingness to continuously upskill as AI tooling evolves

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related engineering field
• 2–3 years of hands-on .NET development experience in a professional environment
• Portfolio or examples of shipped work strongly preferred

What We Expect on Day 1

You should be able to pick up an active codebase, understand the architecture, and begin contributing meaningful work within the first week. If you need three months to find your footing, this is not the right role — or the right time.

Why AtDrive?

• Work with a globally recognised technology company serving clients from SMEs to Fortune 2000 companies
• Collaborate with diverse, passionate teams driven by a culture of excellence and continuous improvement
• Competitive compensation and genuine career advancement opportunities
• Work with modern, cutting-edge technology stacks and AI-integrated workflows
• Be part of a company whose tagline isn't just words — Inspired by Perfection

Technical Product Support Specialist

Role Overview

As a Technical Product Support Specialist, you will play a key role in enabling smooth product adoption and delivering a high-quality support experience for our customers. You will handle technical product queries, troubleshoot issues, and work closely with engineering, product, and customer success teams to resolve problems efficiently.

This role sits at the intersection of technology, customer experience, and process ownership and is ideal for someone who enjoys problem-solving, learning complex systems, and acting as the voice of the customer internally.

Key Responsibilities

• Serve as the first point of contact for customer product and technical queries via email, chat, and calls
• Troubleshoot common SaaS issues including login and access problems, feature usage questions, configuration errors, and basic integration challenges
• Manage support tickets end-to-end and ensure timely resolution in line with defined SLAs
• Escalate complex or recurring technical issues to engineering or product teams with clear documentation, logs, and reproduction steps
• Collaborate closely with Customer Success Managers to support customer onboarding, adoption, and ongoing usage
• Maintain and regularly update customer-facing documentation, FAQs, help articles, and knowledge base content
• Gather customer feedback, identify recurring issues or gaps, and share actionable insights with product and engineering teams
• Ensure a consistent, reliable, and high-quality support experience for mid-market and enterprise customers

Skills and Qualifications

• Bachelor’s degree in a technical or engineering-related field such as Computer Science, IT, or Engineering
• 2–3 years of experience in SaaS product support, technical support, or application support roles
• Strong analytical and troubleshooting skills with a structured problem-solving approach
• Ability to quickly understand product workflows and explain technical concepts in simple, customer-friendly language
• Hands-on experience with support or ticketing tools such as Zendesk, Freshdesk, Jira, or similar platforms
• Strong written and verbal communication skills with a customer-first mindset
• Familiarity with SaaS products, web applications, and basic system integrations

Ideal Candidate

• Has a strong technical mindset and enjoys understanding how products work in depth
• Is comfortable working with engineers and can clearly articulate issues, edge cases, and customer pain points
• Thrives in a fast-paced, evolving environment and can manage multiple tickets and priorities at once
• Is detail-oriented, process-driven, and takes ownership of issues until resolution
• Views support as an opportunity to improve both the product and the overall customer experience
• Is eager to grow into roles such as Customer Success, Solutions Engineering, or Product Operations

Nice to Have

• Exposure to AI, EdTech, or enterprise SaaS platforms
• Working knowledge of APIs, SSO, LMS, or CRM integrations
• Experience creating help guides, product walkthroughs, or customer training materials

Why Join Us

• Opportunity to work in a fast-growing AI SaaS company transforming enterprise learning
• Direct exposure to enterprise customers and real-world SaaS adoption challenges
• Collaborative culture with clear growth paths into Customer Success, Solutions Engineering, or Product Management
• Chance to contribute to innovative, AI-driven products shaping the future of corporate learning

About Us:

Kredmint is a forward-thinking fintech company dedicated to revolutionizing the financial landscape with innovative solutions that empower individuals and businesses. Our mission is to provide seamless, intuitive, and secure financial services that enhance the user experience. We are looking for a talented UI/UX Designer to join our dynamic team and contribute to shaping the future of financial technology.

Job Summary:

We are seeking a creative and detail-oriented UI/UX Designer to join our team. The ideal candidate will have a passion for designing intuitive and engaging user experiences. You will work closely with product managers, developers, and other stakeholders to translate business requirements into user-centric designs that delight our customers.

Responsibilities:

1) User Research & Analysis:

• Conduct user research to understand user needs, behaviors, and pain points.
• Analyze user feedback and usage data to inform design decisions.

2) UI/UX Design:

• Create wireframes, storyboards, user flows, process flows, and site maps to effectively communicate interaction and design ideas.
• Design intuitive, user-centric interfaces and experiences.
• Develop high-fidelity mockups and prototypes that clearly illustrate functionality and design concepts.

3) Collaboration & Communication:

• Collaborate with product managers and developers to define and implement innovative solutions for product direction, visuals, and experience.
• Communicate design ideas and prototypes to developers.
• Work closely with the development team to ensure the feasibility and implementation of the design.

4) Testing & Iteration:

• Conduct usability testing and gather feedback.
• Iterate on designs based on user feedback and usability test results.
• Stay up-to-date with the latest UI/UX trends, techniques, and technologies.
• Brand Consistency:
• Ensure that the design aligns with the company's brand identity and guidelines.
• Maintain design consistency across all digital platforms.

Qualifications:

• Bachelor’s degree in Design, Human-Computer Interaction (HCI), or related field, or equivalent practical experience.
• Proven experience as a UI/UX Designer, with a strong portfolio showcasing your design work.
• Proficiency in design and prototyping tools such as Sketch, Figma, Adobe XD, InVision, etc.
• Strong understanding of user-centered design principles and practices.
• Experience with conducting user research and usability testing.
• Excellent visual design skills with sensitivity to user-system interaction.
• Ability to present your designs and sell your solutions to various stakeholders.
• Up-to-date with the latest UI/UX trends, techniques, and technologies.
• Strong problem-solving skills and attention to detail.
• Excellent communication and collaboration skills.

Nice to Have:

• Experience in the fintech industry.
• Knowledge of HTML/CSS and JavaScript for rapid prototyping.
• Familiarity with Agile/Scrum development processes.

Why Join Us:

• Be part of a dynamic and innovative team at the forefront of fintech.
• Work on challenging and impactful projects.
• Opportunity for growth and professional development.
• Competitive salary and benefits package.
• Flexible working hours and remote work options.

Location: HSR Layout, Bangalore

About Contlo:

Contlo is an AI native marketing platform that enables modern fast-growing businesses to leverage their brand's own generative AI Model to run & optimize end-to-end marketing. Help them drive customer retention via personalized campaigns and automated customer journeys using contextual Generative AI marketing capabilities across customer touchpoints.

Contlo is the global leader in AGI(Artificial general intelligence) tech by operating at both application layer and also in the AI infra layer(SuperAGI). We have leading ai researchers and engineers working to build new foundational model & other autonomous agentic capabilities

Immediate / Early Joining Required

Job Description:

As a UI/UX Designer, you will be responsible for creating intuitive and visually appealing user interfaces that enhance user experience and drive engagement. You will collaborate with cross-functional teams to design and implement innovative solutions that meet user needs and business objectives.

Key Responsibilities:

1. Develop user interface designs for web and mobile applications that align with brand guidelines and usability best practices.

2. Conduct user research, usability testing, and analysis to gather insights and feedback for design improvements. 3. Create wireframes, prototypes, and mockups to visualize design concepts and interactions.

4. Collaborate with product managers, developers, and stakeholders to ensure design feasibility and alignment with project goals.

5. Optimize designs based on user feedback, analytics data, and industry trends to enhance user satisfaction.

6. Stay updated on emerging design trends, tools, and technologies to continuously improve design processes.

7. Maintain design consistency across platforms and products to provide a seamless user experience.

Qualifications:

• Bachelor's degree in Graphic Design, Interaction Design, or related field.

• Proven experience in UI/UX design for web and mobile applications.

• Proficiency in design tools such as Adobe Creative Suite, Sketch, Figma, or similar software.

• Strong understanding of user-centered design principles and usability best practices.

• Excellent communication skills and ability to present design concepts effectively.

• Portfolio showcasing a range of UI/UX projects demonstrating creativity, problem-solving skills, and attention to detail.

Join our team as a UI/UX Designer and contribute your creativity and expertise to deliver exceptional user experiences that drive product success and customer satisfaction.

Requires Back Office Executive for a Travel Company dealing in International and Domestic tour packages.

You must be graduate with good communication skills with additional computer and internet knowledge .

job involves talking to customers and designing their tour packages , attending calls , making calls and closing travel deals.

We are hiring React JS Developer for Dehradun location

• In depth knowledge of React JS.
• Experience creating front end applications using HTML5, CSS, bootstrap.
• Hands on experience with JavaScript Development on both client and server-side.
• Ability to work both independently and in collaborative teams to communicate design and build ideas effectively.
• Able to handle multiple projects and competing deadlines.
• Good understanding of overall web design including basic usability, accessibility, industry standards, architecture, and navigation.
• Excellent communication and Client interaction.

Testsigma is built to make test automation effortless. We are a fast-growing, product-based startup backed by leading global Investors like Accel, STRIVE and Marquee Angels. 

We are the first open-source test automation platform built out of India and competing with global giants. With product-market fit and a terrific team, we’re poised to capture the global market for AI driven, cloud-based test automation platforms.

The ideal candidate will have strong creative skills and a portfolio of work which demonstrates their passion for illustrative design and typography. This candidate will have experiences in working with numerous different design platforms such as digital and print forms.

Job Description:

As a Senior Account Executive, being part of an excellent sales team of A-Players, you will find an environment of immense learning & growth! Come & be a part of one of the fastest-growing global Dev Infra companies!

This will be a hands-on position in a typical start-up environment, so we are looking for a motivated self-starter who isn't afraid to roll up their sleeves and experiment quickly to achieve the goals. 

What you will be doing:

• Consistently meet & exceed sales quota. 
• Educate and nurture prospects, conduct a demo with each lead, share what Testsigma does, and employ a value-based solution selling methodology to drive these leads through a high-velocity pipeline.
• Execute all phases of the pipeline, and push deals through the sales cycle towards closure.
• Build a robust pipeline to meet quota consistently.
• Lead customers through an end-to-end sales cycle in collaboration with Pre-Sales and Support teams.
• Manage the entire sales lifecycle from customer engagement, POC and contract negotiation.
• Develop executive relationships to expand revenue potential.
• Articulate Testsigma's' value proposition clearly and effectively to potential clients while understanding the competitive landscape. 
• Demonstrate a sound understanding of how the overall business solution is positioned, deployed and supported. 
• Work with all levels of GTM leadership to continuously improve processes like territory planning, lead/pipeline/opportunity management and KPIs.
• Maintain excellent data discipline in salesforce.com for your book of business
• Responsible for global geography for now.

Qualifications:

• 6 to 10 years of experience selling complex technology products.
• Minimum 4 years in the end-to-end sales process, including closing as an AE
• Experience in driving B2B sales growth, preferably in a technology/product environment (in SaaS industry preferred), selling to a technical audience.
• End-to-end sales experience managing complex sales cycles requiring stakeholder mapping, running technical proofs-of-concept in collaboration with a Solutions Engineer, price negotiations.
• Experience selling Enterprise level deals, selling to C-suite 
• Consistent success with sales quota attainment
• Exceptional communication, problem-solving and collaboration skills
• Experience managing the sales cycle from business champion to the C-level
• Strong prospecting skills
  
  Note: Candidates from SAAS, Technoly product background prefered. 
  
  Territory : North America (Night shift)