Customer Success Manager

at IoT Research Labs

Customer Success Manager

IoT Research Labs

Company

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Customer Success Manager

at IoT Research Labs

Posted by Sri Divya

3 - 5 yrs

₹3L - ₹5L / yr

Hyderabad

Skills

Customer Success

Client Servicing

Customer Relationship Management (CRM)

Responsibilities: - Building and maintaining relationships with clients and periodically sending performance reports to client - Conducting business reviews to ensure clients are satisfied with our products and services. - Own overall relationship with assigned clients, which includes increasing adoption, ensuring retention and satisfaction. - Develop and maintain excellent relationships with clients and a positive reputation within the industry. - Work to identify and/or develop upsell opportunities. Required Candidate profile Requirements: - 3-5 Years of experience in Account Management/Client handling Profiles - Excellent communication skill and strong negotiation skills - Bachelor's degree in Computer/IT Engineering from Tier 1 Institute - Ability to derive insight from data and build actionable strategy based on analysis - Establish a trusted/strategic advisor relationship with each assigned client and drive continued value of our products and services - Thoughtful, curious and a problem-solver and comfortable with a fast-paced, highly ambiguous environment

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About IoT Research Labs

Founded :

2015

Type :

Product

Size :

20-100

Stage :

Raised funding

About

Revolutionize your fleet management with an IoT-powered fleet intelligence solution from IoT Research Labs, India.

Connect with the team

Sri Divya

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