Customer Success Manager (Onboarding) | SAAS

Roles & Responsibilities:

This role will be based in our brand new Hyderabad office. Join us in India’s beautiful “City of Pearls” and bring your ambition to life. We are looking for an experienced iOS engineer who is passionate about building modern, scalable applications for iOS and tvOS, and will take ownership of the full product feature cycle from design to delivery.

Your Team:

The R&D group is building and delivering the enablement platform for the current and next generation of media experiences in the fields of personalization, content interaction, and social interaction, all of which are at the core of DAZN's value proposition. Key parts of the workflow are ingestion, transcoding of various video and audio live/VOD assets, personalized processing, and distribution across the world to end-users, while allowing collaboration among users, all in real-time. This group is taking full responsibility for providing end-to-end social interaction functionalities on multiple platforms including web, smart TVs, iOS, Android, PlayStation, and Xbox.

As our new Senior iOS Engineer, you’ll have the opportunity to:

● Designing and developing our cutting-edge products, delivered to millions of

sports fans around the world.

● Be an essential part of a team working in a fast B2C paste product delivery

pipeline.

● Work with the most talented individual on features that cross platforms,

languages, and protocols to deliver social engagement to sports fans.

● Learn from the best in the field, and teach others.

● Own the full product feature cycle from being a part of the product

brainstorming through all dev cycles and up to take the responsibility for the

feature when rolled to production.

You’ll be set up for success if you have:

● B.Sc. in Computer Science or equivalent.

● At least 4 years of experience in Apple Swift/Obj-C development.

● Senior-level understanding of design patterns and architectures.

● A verse in 3rd party frameworks and solutions.

● Senior-level understanding of server-client fundamentals.

● Senior-level understanding of multithreading.

● Experience with UI Kit

● Experience with RxSwift development.

● Experience in writing unit tests.

● Strong analytical skills.

● Can-do attitude!

Even better if you have:

● Experience in writing automation tests.

● Continuous integration tools and practices.

● Familiarity with agile software development.

● Experienced with low-level systems in C/C++.

● Experienced with OpenGL, high-performance rendering, mobile device, digital

AV, video and audio codecs, and media players.

● Experience with RxSwift development.

● Experienced with working on networking technology and approaches, e.g.

client-server, peer-to-peer, writing network code using TCP/IP and UDP

stacks and networking concepts.(routing, congestion, datagrams vs. streams)

● Experienced with RT web technologies: WebSockets, WebRTC.

At DAZN, we bring ambition to life. We are innovators, game-changers and pioneers. So if you want to push boundaries and make an impact, DAZN is the place to be.

As part of our team you'll have the opportunity to make your mark and the power to make change happen. We're doing things no-one has done before, giving fans and customers access to sport anytime, anywhere. We're using world-class technology to transform sports and revolutionise the industry and we're not going to stop. If you're ambitious, inventive, brave and supportive, then you're the kind of person who's going to enjoy life at DAZN.

We are committed to fostering an inclusive environment, both inside and outside of our walls, that values equality and diversity and where everyone can contribute at the highest level and have their voices heard. For us, this means hiring and developing talent across all races, ethnicities, religions, age groups, sexual orientations, gender identities and abilities.

We are supported by our talented Employee Resource Group communities: proud@DAZN, women@DAZN, disability@DAZN and ParentZONE.

- Budget - Up to 7.5 LPA + Incentives for experienced candidates and Fixed compensation of 5 LPA + incentives to Freshers.
- Location - Gurugram/Bangalore (Work From Home Until Further Notice) 

Ed-Tech Experience (Preferable, Not Mandatory)

Roles and Responsibilities : 

Your primary job responsibility will include (and not limited to): 

• Driving inquiries and admissions for the online and blended learning programs offered
• Looking after the entire sales lifecycle: starting from engaging with leads till the final conversion
• Counseling professionals via call, email, or in-person and suggesting the best course for prospective students
• Updating and maintaining MIS reports
• Coordinating with the marketing team to fine-tune marketing plans related to admissions
• The Employee will be involved in inside sales.

Skills : 

- A graduate.

- Prior experience in sales preferred.

- Freshers (Some internship experience should be there)

- Excellent interpersonal and communication skills.

The ideal candidate will have experience in all stages of the sales cycle. They should be confident with building new client relationship and maintaining existing ones. They should have evidence of strong skills and possess good negotiation skills.

Responsibilities

• Build relationships with prospective clients
• Must be comfirtable with cold calling
• Maintain consistent contact with existing clients
• Manage sales pipeline
• Analyze market and establish competitive advantages
• Track metrics to ensure targets are hit

Qualifications

• Bachelor's degree 2+ years in sales industry
• Experience in full sales cycle including deal closing Demonstrated sales success
• Strong negotiation skills
• Strong communication and presentation skills
• CRM experience is preferred

Salary - Up to 22k In hand

Looking to hire a single backend engineer who will become a part of the core team, with the track to become a part of the leadership at our company.

Candidate should have worked in startups, possess strong programming skills in Python, displays a sense of ownership and is highly energetic and eager to learn state-of-the-art tech and ML.

A minimum of 2 years of relevant experience is preferred.

2022 or later year pass outs - please apply only if you have relevant full-time and at least 2 prior internships experience

Representative (not exhaustive) responsibilities:

• Assess the current design and infrastructure of the backend server, and continuously implement enhancements to make the systems more robust, reliable and responsive
• Design, implement, test, and deploy APIs with Python on Linux servers
• Enhance back-end functionality and integrate with the front end to deliver a fully functional product
• Implement and set up automated tests to periodically test backend infrastructure for reliability, security and performance
• Design new data pipelines to enable the production deployment of new models
• Mentor junior employees and interns in the company
• Additionally, interest and ability to contribute to the continuous enhancement of our state-of-the-art NLP model pipeline and Inferencing engine is a big plus
• Be ready to roll up your sleeves and participate in customer calls, understand our ICP well, do research around product features, etc.

Fast Track Your Application

Think about the ICP for ContractKen. Sign up for a trial plan, experience the product and provide feedback on how to improve the current experience of the product to add immediate value to the ICP. We don't need you to fully code any feature in its entirety and are not looking for free work. The idea is to identify folks who get** what we are trying to do with ContractKen and find faster alignment with the right candidate.

Do not apply if

You're looking for your first, real-world model building, ML/AI role. We believe that deploying existing models (open source and proprietary) in production and delivering real business value to our customers is 10x more important than hyperparameter tuning or the latest algorithm implementation. While we'd love to entertain experienced ML data scientists, the emphasis on MLOps is as much as it is on experimentation.

We are looking for a Flutter mobile application developer who possesses a passion for pushing mobile technologies to the limits. Our ideal candidate is a great Flutter developer who is proficient with iOS / Android / Flutter and its ecosystem.

Responsibilities

• Solid understanding of Flutter, Dart, Flutter animations
• Build mobile applications using Flutter for hybrid, Android and iOS platforms
• Collaborate with cross-functional teams to define, design, and ship new features
• Work with outside data sources and APIs
• Unit-test code for robustness, including edge cases, usability, and general reliability
• Strong understanding of design patterns over and above MVP, MVVM, and MVC
• Knowledge of Location Services, Maps, and other common Android/iOS libraries
• Work on bug fixing and improving application performance
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency

Requirements

• BS/MS degree in Computer Science, Engineering or a related subject
• At least 3 years of relevant Flutter development experience.
• Must have built at least two Android and/or iOS apps with Flutter from scratch
• Experience with Android SDK
• Experience with third-party libraries and APIs
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
• Solid understanding of the full mobile development life cycle.

Full Stack Developer with excellent and strong experience in the design and development of secure and high performing applications/products using MEAN Stack on Cloud-based architecture using DevOps processes.

Roles and Responsibilities

• Developing front end website architecture
• Designing user interactions on web pages
• Developing back end website applications
• Creating servers and databases for functionality
• Ensuring cross-platform optimization for mobile phones.
• Ensuring responsiveness of applications
• Working alongside graphic designers for web design features
• Seeing through a project from conception to finished product.
• Designing and developing APIs
• Meeting both technical and consumer needs
• Staying abreast of developments in web applications and programming languages.

Technical Experience/skills & Qualifications required:

• Degree in Computer Science
• 6 to 8 years of experience in Information Technology with at least 4+ years in MEAN stack development
• Highly experienced with back-end programming languages Ex: Python, Ruby, Java, .NET, JavaScript etc
• Proficient experience using advanced JavaScript libraries and frameworks such as AngularJS, ReactJS, Node JS, KnockoutJS, BackboneJS, etc.
• Development experience for both mobile and desktop.
• Understanding of server-side languages including such-as Jade, EJS, Jinja, etc.
• Experience with cloud message APIs and usage of push notifications
• Experience in development using the DevOps tools like Kubernetes, GitHub, Jenkins
• Experience in developing applications on the cloud platform especially AWS
• Familiarity with database technology such as MySQL, Oracle, and MongoDB
• Understanding and implementation of security and data protection.
• Experience working with JIRA and Gitlab
• Maintain code integrity and organization
• Experience working with graphic designers and converting designs to visual elements.

Other Generic and Behavioural Skills

• Experience in Healthcare domain and HIPAA compliance awareness would be a big plus
• Strong team player and ability to adapt to a dynamic and agile environment
• Design thinking and ability to deliver innovative solutions
• Strong organizational and project management skills
• Excellent verbal communication skills.
• Good problem-solving skills.
• Attention to details

Why should you apply:

• Great opportunity to be a part of booming Healthcare sector and ride the wave
• Big opportunity to work with the leadership team which promotes and encourages innovation-driven thought process and execution
• Opportunity to work with young minds using the latest technologies
• Ability to work in an environment that will enable you to realize ownership with the freedom to learn and deliver a great product
• Fantastic opportunity to grow with the company and achieve great heights of success.

Ability to interact with team members and stakeholders from different cultures within and outside India

We are looking for passionate engineers and researchers that want to contribute in this exciting and fast moving field of Deep Learning and Research.