Customer Success Manager (Onboarding) | SAAS

REVIEW CRITERIA:

MANDATORY:

• Strong senior motion graphics designer profile
• Must have 3 + years of professional experience in motion design with direct exposure to app-based and web-based products.
• Must have end-to-end ownership of product motion design, including UI animations, micro-interactions, and product showreels that have shipped in live products.
• Must have a strong portfolio showcasing product-focused motion design, UI/UX animations, and micro-interactions (not marketing-only work).
• Must have demonstrated experience working on digital products (mobile apps / web platforms / SaaS / dashboards).
• Must have experience collaborating with product designers and developers, and be able to clearly articulate motion decisions and UX rationale.
• Must have strong expertise in Figma, After Effects, Protopie, Lottie, and related prototyping tools.
• The candidate must be a Product Motion Designer, with primary experience in enhancing in-product user experiences (UI animations, micro-interactions, state transitions, usability feedback).

PREFERRED:

• Experience working in SaaS, enterprise platforms, or complex dashboards.

ROLE & RESPONSIBILITIES:

We are looking for a highly qualified Senior Motion Graphics Designer to join our UX design team. We need someone who can produce high-octane product showreels for our social channels and website, while also collaborating with our UI/UX team to design sophisticated animation and micro-interactions for the apps we build.

KEY RESPONSIBILITIES:

• Product Showreels & Marketing: Conceptualize, storyboard, and execute high-quality 2D and 3D motion graphics for product launches, social media ads, and website headers.
• UI/UX Motion: Collaborate with Product Designers to create motion languages for our apps. You will design micro-interactions that enhance the user experience and feel natural.
• Storytelling: Translate marketing scripts and product features into compelling storyboards and style frames before execution.
• Technical Execution: Ensure all animations are smooth and professional
• Audio & Sfx: Handle SFX selection and basic audio mixing
• Innovation: Stay updated on AI tools, new plugins and industry trends to continuously improve our workflow and output.

IDEAL CANDIDATE:

• Experience: 3–5 years of professional experience in motion design.
• Portfolio: A strong portfolio is non-negotiable. It must showcase a mix of promotional motion graphics (showreels) and UI/UX motion behaviors.
• Software Mastery: Expert-level proficiency in Adobe After Effects, Premiere Pro, Photoshop, and Illustrator.
• UI Motion Knowledge: Familiarity with tools or formats like Lottie, Rive and working with UI files from Figma.
• 3D Capability: Proficiency in 3D workflows (Cinema 4D, Blender, or 3D within After Effects) is highly desirable for creating product visualizations.

PERKS, BENEFITS AND WORK CULTURE:

YOU WILL LOVE WORKING WITH THE COMPANY:

• Our projects are fast paced. Everyone is expected to take ownership of the work assigned and are accountable for the same.
• We love to work with people who are proactive, Solution providers and are contributing positively.
• The office has an open culture.
• We encourage leadership development.
• We have worked with the #1 Sports stadium in the world and developed solutions used by NFL, NBA, and Soccer teams.
• We are currently working with clients on the Forbes list USA. One of them is the youngest RE billionaire in the USA.
• Our clients include a few fortune companies.
• We have developed solutions featured by Apple and Microsoft.
• We won all the entries sent to design awards including few Indian and International design awards.
• We are working with one of the 50 largest employers of NYC in the health care domain.
• We are working with both emerging and very successful start-ups globally.

1. Candidate should have a consultative approach not just pre sales call approach. 

2. Must be from B2B SAAS, MarTech or SalesTech but product based company only

3. Should be able to prepare pitch decks for the clients

4. 3 to 5 years of experience in a Solutions Consultant, Pre-Sales Engineer, Technical Consultant, or similar customer-facing technical role

5. Solid technical foundation with the ability to explain complex concepts clearly

6. Exceptional communication and presentation skills, with the ability to articulate value and technical information effectively

7. Expereince between 3 to 6 years will only be considered. More than 6 years candidates are not applicable

Preferred companies to find candidate for this role - Cvent, Bizzabo, Airmeet, Hubilo, Hopin, vFairs, ON24, Goldcast, Webex Suite, BigMarker, Stova, Splash and EventMobi.

We are seeking a highly skilled and experienced Offshore Data Engineer . The role involves designing, implementing, and testing data pipelines and products.

Qualifications & Experience:

bachelor's or master's degree in computer science, Information Systems, or a related field.

5+ years of experience in data engineering, with expertise in data architecture and pipeline development.

☁️ Proven experience with GCP, Big Query, Databricks, Airflow, Spark, DBT, and GCP Services.

️ Hands-on experience with ETL processes, SQL, PostgreSQL, MySQL, MongoDB, Cassandra.

Strong proficiency in Python and data modelling.

Experience in testing and validation of data pipelines.

Preferred: Experience with eCommerce systems, data visualization tools (Tableau, Looker), and cloud certifications.

If you meet the above criteria and are interested, please share your updated CV along with the following details:

Total Experience:

Current CTC:

Expected CTC:

Current Location:

Preferred Location:

Notice Period / Last Working Day (if serving notice):

⚠️ Kindly share your details only if you have not applied recently or are not currently in the interview process for any open roles at Xebia.

Looking forward to your response!

MTX Group Inc. is seeking a motivated Human Resource Analytics Specialist to join our team. MTX Group Inc. is a global implementation partner enabling organizations to become fit enterprises. MTX provides expertise across various platforms and technologies, including Google Cloud, Salesforce, artificial intelligence/machine learning, data integration, data governance, data quality, analytics, visualization and mobile technology. MTX’s very own Artificial Intelligence platform Maverick, enables clients to accelerate processes and critical decisions by leveraging a Cognitive Decision Engine, a collection of purpose-built Artificial Neural Networks designed to leverage the power of Machine Learning. The MavQ Platform includes Smart Asset Detection and Monitoring, Chatbot Services, Document Verification, to name a few.

Responsibilities:

• Partner with the leadership team to support deliverables for special projects related to firm People Strategy (e.g., diversity, retention, etc.)
•    Frame key issues
•    Design analytic approach to address
•    Execute analysis
• Communicate insights and implications to key stakeholders
• Collects and compiles HR metrics and data from a variety of sources including the human resource information system (HRIS) and payroll outputs, management and employee surveys, exit interviews, employment records, government labor statistics, competitors practices, and other sources.
• Analyzes data and statistics for trends and patterns with attention to recruitment, hiring practices, motivation, turnover, and compliance with employment laws and regulations.
• Prepares reports of data results, presenting and explaining findings to senior leadership.
• Ensures compliance with data privacy regulations and best practices.
• Spearhead innovative analyses to drive business decisions and measure the success of firm programs and initiatives (e.g., analyze exit survey results; analyze key drivers of performance through analyzing the correlation between performance trends and potential drivers; etc.)
• Point of contact and subject matter expert for ad hoc people data and analytics requests
• Partner with firm’s People Functions (Recruiting, Learning & Development, Career Development, Staffing, Core HR, and Career Services) to support ongoing operational analytics efforts (e.g., recruiting funnel analysis; performance trends analysis; hours and staff utilization analysis; developing a model to identify employees eligible for bonus time off; etc.)
• Ensure best practices are followed for data capture and tracking
• Identify data capture and analytics efficiency improvements as the firm scales and grows and collaborate with teams to implement
• Design and service Tableau dashboards and other tools for visualizing data; support functional team usage
• Lead systems assessment and implementation as needs arise (e.g., applicant tracking system, HRIS system, learning management system, etc.)
• Ensure targeted communication and capacity-building programs in the performance management process to enable managers to effectively evaluate and measure individual and team performance and to optimize performance and productivity.

What you will bring:

• 7+ years of experience in an analytical role (HR experience or internal/external consulting experience preferred)
• Experience in related areas such as job classification and compensation, recruitment, selection, training, employee benefits, and/or equal opportunity compliance preferred.
• Ability to manage several projects simultaneously
• Superb analytical skills; hands-on experience analyzing and deriving insight from large datasets
• Expert PPT and Excel skills
• Experience with HRIS
• Excellent communication skills, both written and verbal
• Ability to develop strategic recommendations
• Team-oriented: strong interpersonal skills and ability to work collaboratively with all stakeholders
• Professional and demonstrates integrity at all times

What we offer:

• Group Medical Insurance (Family Floater Plan - Self + Spouse + 2 Dependent Children)
• Sum Insured: INR 5,00,000/- 
• Maternity cover upto two children
• Inclusive of COVID-19 Coverage
• Cashless & Reimbursement facility
• Access to free online doctor consultation

• Parent’s Medical Insurance (Optional & Self Sponsored)
• Sum Insured: INR 3,00,000/- for both the parents on a floater basis
• Covers pre-existing disease
• Covers hospitalization due to COVID-19
• Comes with an annual premium cost of Rs.12,996 (including GST) per parent (this is a one-time deduction from the monthly salary)

• Personal Accident Policy (Disability Insurance) -

• Sum Insured: INR. 25,00,000/- Per Employee
• Accidental Death and Permanent Total Disability is covered up to 100% of Sum Insured
• Permanent Partial Disability is covered as per the scale of benefits decided by the Insurer
• Temporary Total Disability is covered

• An option of Paytm Food Wallet (up to Rs. 2500) as a tax saver  benefit
• Monthly Internet Reimbursement of upto Rs. 1,000 
• Opportunity to pursue Executive Programs/ courses at top universities globally
• Professional Development opportunities through various MTX sponsored certifications on multiple technology stacks including Salesforce, Google Cloud, Amazon & others

***

We are a small team of closely knit engineers who were able to build a product that helped us to scale until this point. The company’s growth from here is based on the strategy of focusing on  enterprise customers and making products ready for them.

Laundry industry has critical workflows and complex integrations with hardware and machines, and the new developers need to be more confident and fearless about making changes in the system. This will help to deliver products faster to the customers while building more robust products. 

We are looking for an experienced QA Test Automation Engineer to be part of our team. Your understanding of functional testing, writing maintainable tests, written and verbal communication skills will be put to the test.

• Estimate, prioritize, plan, and execute manual testing activities.
• Manage release from the QA perspective and keep the affected parties informed.
• Identify quality assurance process bottlenecks and suggest actions for improvements.
• Preparing test cases for unit, integration and end-end testing.
• Plan and manage automation testing strategy for QDC.

Experience : 3 to 15 years

Location : Pune/Bangalore

Type of Employment : Permanent

Role : ServiceNow ITX

Qualification : B.E Computer or IT / MCS/ MCA equivalent

Job Overview :

The person should be experienced in designing, Implementing, solution various ServiceNow related applications and modules. Must possess technical knowledge and hands on experience in any 1 or 2 of these ITAM, ITOM, CSM, SPM, PPM.

Key Responsibilities :

·        Support and maintain all technical aspects of ServiceNow platform.

·        Design and Develop OOTB and custom application on ServiceNow platform with primary focus on ITX and HRSD development

·        Owns the requirement gathering sessions collaborating with various stakeholders.

·        Convert user stories into technical solutions.

·        Possess the ability to work independently with minimal management supervision

·        Testing of new and existing functionality

·        Documentation of new and existing process

·        Train end users/stakeholders

Experience and Skills Required :

·        Relevant 3+ years of experience in developing application using ServiceNow platform (Development & administration )

·        Expertise with any 1 or 2 of these ServiceNow ITOM, ITAM, ITBM, HRSD, CSM, SPM, PPM.

·        Experience with Now mobile app.

·        Extensive experience creating custom Widget using html, CSS, bootstrap , AngularJS, Server Side scripting, Jelly Script, jQuery

·        Should have experience in integrations including AD, MID Server and third party tools using web services, SOAP, REST, etc.

·        Experience of Scoped application and Service Portal

·        Should have good understanding about domain separation

·        Excellent Analytical, Logical, communication and problem-solving skills

·        Should have ServiceNow CSA (Certified System Administrator)

·        ServiceNow Certified Application Developer

Nice to Have :

·        ITIL certified

·        Relevant ServiceNow Certified Implementation specialist

·        Adherence to agile development methods like SCRUM

• Work on world-class solutions to deliver industry's leading Cloud operations management
• Develop system architecture, design and build platform services for scalable, resilient, multi-tenant Cloud SaaS. Examples of work include:
• Writing microservices based distributed applications
• Designing REST APIs for backend services
• Develop user-interface for our SaaS
• Handle cross-cutting microservices concerns such as externalizing configuration, logging, health checks, metrics, distributed tracing
• Work with customers, partners, and business leaders to architect solutions for Cloud Operations

• Has significant (3+ years) experience developing and deploying Cloud services for a large scale software projects on public clouds (AWS, GCP, Azure)
• Has hands-on experience building multi-tenant SaaS solutions on public clouds (AWS)
• Strong experience with React, NodeJS, Java, GO, Python
• Has expertise with microservices, infrastructure as code (IaC), continuous integration/delivery (CI/CD), etc.
• Has experience working with containerization, cluster orchestration, or infrastructure management frameworks (such as Kubernetes, Docker, Terraform)
• Basic knowledge of AWS security (IAM, Cognito)
• Knowledge of good engineering practices and agile culture
• Takes initiative in a fast-paced environment
• 100% hands-on and loves to code

• Experience with Prometheus, Grafana, ELK, Jaeger, etc.
• AWS certification
• Experience with machine-learning (ML), MLOps
• Experience with Apache Flink, Spark, Hadoop, or other
• Experience working remotely in a distributed team
• Startup experience