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Tally Support Executive
SoftwareWork India Pvt Ltd's logo

Tally Support Executive

HR SAWINDIA's profile picture
Posted by HR SAWINDIA
1 - 3 yrs
₹2.5L - ₹4.8L / yr
Mumbai
Skills
Tally
Customer Support
Accounting

1. Provide exceptional customer support and assistance to users of our Tally software. resolving issues and answering queries promptly and effectively.

2. Utilize your deep knowledge of Tally to guide customers through software functionalities, troubleshoot technical problems, and ensure smooth software operations.

3. Demonstrate excellent communication skills in order to explain complex accounting concepts and software features to users with varying levels of expertise.

4. Collaborate with cross-functional teams to identify and escalate software bugs, suggesting improvements and enhancements to our development team for a seamless user experience.

5. Stay up-to-date with the latest software updates, new features, and industry best practices to provide accurate and up-to-date information to our customers.

6. Leverage your problem-solving abilities to identify and address customer pain points, working closely with them to find suitable solutions and improve their overall experience.

7. Assist in training and onboarding new customers, ensuring they are equipped with the necessary knowledge and skills to effectively use our Tally software.


Requisite:

1. Graduate/Any Diploma or Postgraduate (BCom. Preferred)

2. Good Communication, Presentation & Interpersonal Skills

3. Proficient in using Microsoft Office.

4. Passion for the SaaS industry and its best practices

5. Strong desire to learn, along with professional drive.

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Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
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About SoftwareWork India Pvt Ltd

Founded :
1994
Type :
Services
Size :
20-100
Stage :
Bootstrapped
About
N/A
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Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
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