Senior Accountant

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Job Role: Associate Art Director

Experience Level: 5+ years

Location: Bangalore, Onsite

Roles and Responsibilities:

1. Driving Organization Culture:

● Play an active and supportive role in driving the vision for the company in coordination with

the Copy and SM and communicating the same to the employees within the Team

● Focus on Leadership actions impacting team members' performance to create better

customer experiences and business results.

● Key focus on trying to plug any existing issues within the Organization as a whole

● Setting the democratic leadership tone for the organization

2. Business Strategy, Direction & Positioning:

● Involvement in existing brand strategy discussions and brainstorming sessions

● Develop creative programs and design concepts that meet the business objectives of the

organization and that advance the brand strategies

● Lead initiatives and define future brand design direction

● Ensure design quality and that design directives are followed.

● Knowledge of the strategic direction of all accounts handled by his/her team

3. Account Mining & Partnerships:

● Work collaboratively with the SMM and strategy team to develop innovative concepts

identify potential problems, and formulate recommendations

● Contributing to pitch presentations

4. Account Management:

● Detailed knowledge of the design strategy formulated for different brands.

● Ensure effective and timely implementation of strategies

● Communicate and represent the brand from the design perspective, in and outside the

design team

● Briefing and managing social media and development teams

● Take regular feedback from the client regarding the quality of work and areas of

improvement

● Attend important and strategic Client meetings

5. Team Management:

● Foster growth and skill development of team members

● Creative Direction. Helping to drive innovation and creativity within the team

● Internal communication to streamline and standardize service quality in line with Moshi

Moshi’s positioning

● Provide leadership of the account team and client, and ensure best-in-class work is delivered

consistently.

6. Planning and prioritizing the team’s work:

● Improving the tracking and monitoring of team members as they progress through their

work and skill set, and providing support such as counseling and extra training, where needed

● Project Manage work and ensure all deadlines are met

● Actively participate in the hiring process as part of interviewing and assessing candidates for

their team as per the requirements of the accounts.

● Keep a tab/lower the attrition factors within the team and advise and inform the

management accordingly

● Training Needs Analysis and other Employee Development activities of new joiners and team

members

● Track and report the length of time for the training required on various training modules and

suggest improvements to the company

● Perform Quarterly Evaluations and Annual Appraisals for the team members periodically and

update the HR and Management on the progress

● Strong Inter – department coordination to avoid any confusion

Moshi Moshi is looking for a talented and experienced Associate Art Director to join our Digital Marketing

Team in Bangalore. If you are passionate about Designs larger than life. - You are meant for this role!

Experience: 4–6 Years

Job Summary:

We need a Senior Tableau Developer with a minimum of 4 years to join our BI team. The ideal candidate will be responsible for designing, developing, and deploying business intelligence solutions using Tableau.

Key Responsibilities:

• Design and develop interactive and insightful Tableau dashboards and visualizations.
• Optimize dashboards for performance and usability.
• Work with SQL and data warehouses (Snowflake) to fetch and prepare clean data sets.
• Gather and analyse business requirements, translate them into functional and technical specifications.
• Collaborate with cross-functional teams to understand business KPIs and reporting needs.
• Conduct unit testing and resolve data or performance issues.
• Strong understanding of data visualization principles and best practices.

Tech. Skills Required:

1.   Proficient in Tableau Desktop (dashboard development, storyboards)

2.   Strong command of SQL (joins, subqueries, CTEs, aggregation)

3.   Experience with large data sets and complex queries

4.   Experience working on any Data warehouse (Snowflake, Redshift)

5.   Excellent analytical and problem-solving skills.

mail updated resume with current salary-

email: etalenthire{at}gmail[dot]com

satish: 88O 27 49 743

Responsibilities:

· Develop and execute test plans and test cases for mobile and web applications.

· Perform functional, UI, performance, and security testing.

· Identify and report bugs, and track them through the resolution process.

· Collaborate with developers to ensure that issues are resolved effectively.

· Ensure the quality of the applications meets the required standards.

· Create detailed bug reports with clear steps to reproduce.

· Stay up-to-date with testing methodologies and best practices.

· Contribute to the continuous improvement of the QA process.

Qualifications:

· 2+ years of experience in software testing.

· Strong understanding of software testing methodologies and principles.

· Experience in testing mobile applications (Android and iOS).

· Excellent bug reporting and communication skills.

· Ability to work independently and as part of a team.

· Familiarity with bug tracking tools (e.g., Jira, Trello).

· Experience with API testing (e.g., Postman) is a plus.

· Experience in the healthcare domain is a plus.

Around 4 years of experience in creating and implementing Web-based products using REST

API, Node.js, Angular/ React, any database MySQL or No SQL.

Ability to work in an Agile, fast-paced environment, and learn rapidly.

Bachelor degree in computer science, computer engineering or similar.

Experience creating front end applications using HTML5, Angular, LESS/SASS

Hands-on experience with JavaScript Development on both client and server-side

Experience with modern frameworks and design patterns, minimum two-year experience

with MEAN Full stack paradigm

Experience with cloud technologies is a plus

Writing clean, readable, and easily maintainable code.

Must have knowledge of project/task management tools like Jira

Familiarity with Version Control tools like Bitbucket, Git etc..

Basic Knowledge or experience in Testing (Unit and functional) preferred.

Build features and applications with responsive design

Understanding of UI, cross-browser compatibility, and web standards.

Good English communication skills, written and spoken.

Able to work with minimum supervision as well as perform under pressure and meet

Deadlines.

Able to work from our office in Vidyaranyapura, Bangalore.

                Dot Net Programming-C# .Net,MS SQL Server,ASP.NET MVC Domain Skills-

                Dot Net Framework,WCF,ASP.NET,ANSI SQL,ADO.NET,.Net Programming-VB .Net, Technology .NET

Job Function – Quality Director

Specialization – Quality

Industry - BPO

Salary Increment - As per company policy

Experience - Minimum 2 years as Sr. Manager – Quality / Preferred  director role

Level – L 5

Location - Gurgaon

Key Skills

• Ability to motivate and inspire new & existing Team mates
• Must have a strong eye for detail and a thorough understanding of client expectations
• Must display positive energy, service oriented attitude towards all teammates.
• Strong managerial, organizational, prioritization and leadership skills
• Solid language fluency required (enunciation, clarity and professionalism)

Job Description:

This role is responsible for:

• Client interactions
• Manage and develop improvement plans in liaison with other department(s)
• Effective resource utilization
• Meeting & exceeding defined KPIs
• Able to motivate team members.
• Manage Quality Team member and help them in performance improvement
  • Effective resource utilization
  • Meeting & exceeding defined KPIs
  • Able to motivate team members
  • Initiate KPI projects, Automation project, CJMs

• Initiate metric improvement activities/projects
• Has lead & mentored process improvement projects and demonstrated significant benefits (Tangible/Non Tangible)
• Assures effective process and policy mechanisms are in place
• Develops and assures compliance with the Service Level Agreements between internal and external customers
• Assures confidentiality and integrity of data
• Assures implementation of compliance with the Information Technology Standards (System checks, whitelist)
• To oversee risk management activities across the Program
• Developing, establishing, and maintaining an effective system-wide compliance and ethics program designed to prevent, monitor, detect, and respond to non-compliance and recommend corrective actions to fully meet regulatory requirements.  This includes a system of education and training to promote compliance awareness.
• Identify and address compliance gaps (issues or processes where compliance risk exposure exists or accountability is not clear), particularly where such issues involve more than one functional unit.
• Create and manage all reporting requirement for the program for both internal and external requirements
• Coach Technical Support Executives on the evaluations done
• Run analysis on contact evaluations and highlight trends
• Coach agents based on evaluation trends to improve their technical capabilities
• Use trends to identify training needs and developing action plans
• Help technical support executive to understand appropriate troubleshooting approach
• Participate in calibration sessions with Quality/Operations
• Maintain current understanding of program strategies
• Support management focus on review of key drivers, metrics and operational processes that drive KPI results
• Demonstrate commitment to program internal customer satisfaction

Desired Candidate Profile:

• Graduate or post graduate degree/diploma (10+2+3) in a any stream
• Excellent command over English (Verbal & Written)
• Min 2 years as Quality Sr. Manager / or director role with domain expertise
• Min 6 - 8 years of overall experience in Quality function
• Minimum 8 - 10 Years of total Experience in handling BPO business
• Basic Computer skills required
• Working knowledge of Excel, Power point, Excel Understanding of Ops Reports and MIS
• Should have basis knowledge on statistical knowledge

Required skill

• Around 6- 8.5 years of experience and around 4+ years in AI / Machine learning space
• Extensive experience in designing large scale machine learning solution for the ML use case,  large scale deployments and establishing continues automated improvement / retraining framework.
• Strong experience in Python and Java is required.
• Hands on experience on Scikit-learn, Pandas, NLTK
• Experience in Handling of Timeseries data and associated techniques like Prophet, LSTM
• Experience in Regression, Clustering, classification algorithms
• Extensive experience in buildings traditional Machine Learning SVM, XGBoost, Decision tree and Deep Neural Network models like RNN, Feedforward is required.
• Experience in AutoML like TPOT or other
• Must have strong hands on experience in Deep learning frameworks like Keras, TensorFlow or PyTorch 
• Knowledge of Capsule Network or reinforcement learning, SageMaker is a desirable skill
• Understanding of Financial domain is desirable skill

 Responsibilities 

• Design and implementation of solutions for ML Use cases
• Productionize System and Maintain those
• Lead and implement data acquisition process for ML work
• Learn new methods and model quickly and utilize those in solving use cases