Jr. Accountant

*ROLE: ECOMMERCE SALES OPERATIONS*

Roles and Responsibilities

- Manage marketplace operations, including listings, inventory management, and sales analysis.

- Coordinate with vendors for product uploads and issue resolution.

- Act as the primary point of contact for new leads, educating them about our products and passing qualified leads to the sales*team.

- Handle order processing and ensure timely delivery.

- Address customer inquiries and complaints.

- Regularly update the database and be on top of all developments.

- Streamline operational processes and conduct regular audits.

- Collaborate cross-functionally to align activities with objectives.

Preferred Qualifications:

- Bachelor’s degree in Business Administration, Marketing, or similar.

- 2 years of e-commerce operations experience, preferably in marketplaces.

- Strong analytical skills for data-driven decisions.

- Excellent communication and customer*centric approach.

- Ability to multitask, prioritize, and meet deadlines.

- Flexible to adapt to evolving business needs.

- Ability to work effectively on tools like MS office, Video conferencing, analytics.

Join our team for an exciting opportunity in Domestic Service Sales & Service - Voice. As a key member, you will engage in direct customer interaction, focusing on delivering exceptional sales and service experiences. Your role involves handling inbound and outbound calls to promote services, resolve customer inquiries, and ensure customer satisfaction.

Responsibilities:

- Engage with customers via phone to promote and sell services.

- Provide accurate information about products/services and address customer queries.

- Handle customer complaints and provide appropriate solutions and alternatives.

- Maintain customer records by updating account information and interactions.

- Meet established sales targets and performance metrics.

We are looking for candidates with excellent communication skills and a customer-centric approach. You should possess the ability to multitask, prioritize, and manage time effectively. A positive attitude, resilience in handling challenges, and a commitment to achieving sales goals are essential.

If you are passionate about sales and customer service, ready to thrive in a dynamic environment, and contribute to our team's success, apply now. Join us and be part of a company dedicated to delivering outstanding service and building lasting customer relationships.

Strong knowledge of PHP web frameworks laravel

• Proficiency in modern HTML/CSS
• Excellent skills and experience with Apache, Laravel, Javascript, JQuery, Bootstrap and MySql
• Knowledge of best practices, cross browser compatibility and developing for mobile devices
• Understanding the fully synchronous behavior of PHP
• Understanding of MVC design patterns
• Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
• Knowledge of object oriented PHP programming
• Strong knowledge of the common PHP or web server exploits and their solutions
• Understanding fundamental design principles behind a scalable application
• User authentication and authorization between multiple systems, servers, and environments
• Integration of multiple data sources and databases into one system
• Familiarity with limitations of PHP as a platform and its workarounds
• Creating database schemas that represent and support business processes
• Familiarity with SQL/NoSQL databases and their declarative query languages
• Proficient understanding of code versioning tools, such as Git

Senior Full Stack Engineer (React Native)

Who is Softway?

Softway is a business-to-employee solutions company.We work with businesses to impact the everyday behaviors, mindsets, and attitudes  and help drive valuable changes within.Faster innovation and more inclusion to lead cultural and  digital transformations and make human-focused technology to propel businesses. Our solutions include culture & inclusion services and products, technology experiences, and communications. Ultimately, we believe love is a business strategy.

Learn more: 

Visit us: https://www.softway.com/

Our Podcast : https://www.softway.com/laabs

Buy our book:  https://www.loveasabusinessstrategy.com/

Who are we looking for ?

Softway is on the lookout for a cross-platform mobile Engineer with hands-on experience on React Native. Someone passionate about building products that our customers love. You will join a dynamic and fast-paced environment and work with cross-functional teams to design, build and roll-out products that deliver the company’s vision and strategy.

A true-blue Engineer at heart, who constantly evolves and is on a continuous learning drive. Openness to explore different technologies and focused on solving, keeping the big picture in mind.

Responsibilities

Design and build applications for Android & iOS platform using React native

Build pixel-perfect, buttery smooth UIs across both mobile platforms.

Ensure the performance, quality, and responsiveness of applications

Collaborate with a team to define, design, and ship new features

Identify and correct bottlenecks and fix bugs

Write clean, well-documented, and testable code

Follow best practices for mobile development and maintain high standards of software quality.

Familiar with Agile software development

Analyzing user needs and software requirements to determine the feasibility of design within time and cost constraints.

Participating in code reviews and adhering to styles and standards for code quality

Work closely with other developers and stakeholders to ensure the timely completion of projects.

Coordinate with the cross-functional teams to build apps in stipulated time

Provide mentorship and guidance to junior developers, fostering their professional growth and enhancing team collaboration.

Requirements

Minimum 5 years of experience in building React Native applications.

Basic knowledge in building native android or iOS applications.

In-Depth Knowledge of React, React Native, Javascript, TypeScript, Redux, Middlewares, Hooks, ECMAScript(ES6, ES7 etc.), Node, NPM, yarn and iOS & Android Build systems.

Experience working with Backend Web Services (like REST, GraphQL etc), Fetch API, Axios and knowledge of Databases.

Proficient experience in developing web applications using any React framework.

Familiarity working with third-party dependencies and debugging dependency conflicts.

Familiarity with native build tools, like XCode, Gradle , Android Studio.

Knowledge of type checking, unit testing, and code debugging.

Experience with app store and playstore distribution process

Logical thinking and strong analytical reasoning are a must.

Hands on experience in Object Oriented Programming, Database programming, Algorithms, Data Structures

Experience with database frameworks such as SQLite, Realm DB etc.

Proficient in code versioning tools including Git, and SVN.

Familiarity with cloud message APIs and push notifications

Familiarity with continuous integration

Working knowledge in TDD and Unit Testing

Great to Have

Passion to stay up-to-date with technology and trends

Knowledge in AWS

Why should you work at Softway? 

Softway’s cross-functional team structure, varied domains and flat hierarchy offer much exposure and learning from a bird's eye-view. You’d love the interaction with our talented folks. Softway gives you ample learning opportunities, pushing you while having your back. We work hard and party harder !! We encourage you to voice your opinions and yes, we actually listen. We take pride in having an ego-less workforce, it allows us to focus on what we’re good at - bringing solutions to life. In addition to a competitive  salary and great work culture, we offer GREAT FLEXIBILITY with Flexible Time Offs. 

Senior Data Scientist-Job Description

The Senior Data Scientist role is a creative problem solver who utilizes statistical/mathematical principles and modelling skills to uncover new insights that will significantly and meaningfully impact business decisions and actions.  She/he applies their data science expertise in identifying, defining, and executing state-of-art techniques for academic opportunities and business objectives in collaboration with other Analytics team members. The Senior Data Scientist will execute analyses & outputs spanning test design and measurement, predictive analytics, multivariate analysis, data/text mining, pattern recognition, artificial intelligence, and machine learning.

Key Responsibilities:

• Perform the full range of data science activities including test design and measurement, predictive/advanced analytics, and data mining, and analytic dashboards.
• Extract, manipulate, analyse & interpret data from various corporate data sources developing advanced analytic solutions, deriving key observations, findings, insights, and formulating actionable recommendations.
• Generate clearly understood and intuitive data science / advanced analytics outputs.
• Provide thought leadership and recommendations on business process improvement, analytic solutions to complex problems.
• Participate in best practice sharing and communication platform for advancement of the data science discipline.
• Coach and collaborate with other data scientists and data analysts.
• Present impact, insights, outcomes & recommendations to key business partners and stakeholders.
• Comply with established Service Level Agreements to ensure timely, high quality deliverables with value-add recommendations, clearly articulated key findings and observations.

Qualification:

• Bachelor's Degree (B.A./B.S.) or Master’s Degree (M.A./M.S.) in Computer Science, Statistics, Mathematics, Machine Learning, Physics, or similar degree
• 5+ years of experience in data science in a digitally advanced industry focusing on strategic initiatives, marketing and/or operations.
• Advanced knowledge of best-in-class analytic software tools and languages: Python, SQL, R, SAS, Tableau, Excel, PowerPoint.
• Expertise in statistical methods, statistical analysis, data visualization, and data mining techniques.
• Experience in Test design, Design of Experiments, A/B Testing, Measurement Science Strong influencing skills to drive a robust testing agenda and data driven decision making for process improvements
• Strong Critical thinking skills to track down complex data and engineering issues, evaluate different algorithmic approaches, and analyse data to solve problems.
• Experience in partnering with IT, marketing operations & business operations to deploy predictive analytic solutions.
• Ability to translate/communicate complex analytical/statistical/mathematical concepts with non-technical audience.
• Strong written and verbal communications skills, as well as presentation skills.

‍Expected to manage the product plan, engineering, and delivery of Plum Integration activities. Plum is a rewarding and incentive infrastructure for businesses. It's a unified integrated suite of products to handle various rewarding use cases for consumers, sales, channel partners, and employees. 31% of the total tech team is aligned towards this product and comprises 32 members within Plum Tech, Quality, Design, and Product management. The annual FY 2019-20 revenue for Plum was $ 40MN and is showing high growth potential this year as well. The product has a good mix of both domestic and international clientele and is expanding. The role will be based out of our head office in Bangalore, Karnataka however we are open to discuss the option of remote working with 25 - 50% travel.‍

• Scope and lead technology with the right product and business metrics.
• Directly contribute to product development by writing code if required.
• Architect systems for scale and stability.
• Serve as a role model for our high engineering standards and bring consistency to the many codebases and processes you will encounter.
• Collaborate with stakeholders across disciplines like sales, customers, product, design, and customer success.
• Code reviews and feedback.
• Build simple solutions and designs over complex ones and have a good intuition for what is lasting and scalable.
• Define a process for maintaining a healthy engineering culture (Cadence for one-on-ones, meeting structures, HLDs, Best Practices In development, etc.).

• Manage a senior tech team of more than 5 direct and 10 indirect developers.
• Should have experience in handling e-commerce applications at scale.
• Should have experience working with applications like HubSpot salesforce and other CRM.
• Should have experience in B2B integrations.
• Should have at least 10+ years of experience in software development, agile processes for international e-commerce businesses.
• Should be extremely hands-on, with an Automate as much as possible mind set full-stack developer.
• Should exhibit skills to build a good engineering team and culture.
• Should be able to handle the chaos with product planning, prioritizing, customer-first approach.
• Technical proficiency
• Frameworks like React, React Native, Node.js, GraphQL
• Databases technologies like Elasticsearch, Redis, MySQL, MongoDB, Kafka
• Dev ops to manage and architect infra - AWS, CI/CD (Jenkins)
• System Architecture w.r.t Microservices, Cloud Development, DB Administration, Data Modeling
• Understanding of security principles and possible attacks and mitigate them.

‍You will lead the Plum Integration Engineering team and work in close conjunction with the Tech leads of Plum with some cross-functional stake with other products. Your will report to the CTO directly.

We have multiple open positions for full-stack engineers to work with us on a cutting-edge eCommerce trade analysis platform.

Must have experience with:

• Typescript
• NextJS
• Firebase / AWS services
• Experience working on SaaS applications with a large codebase

Nice to have

• Tailwind
• DynamoDB
• Chart libraries such as ChartJS

   

What you need to have:

• Any graduate degree    
• Proven experience in Sales and management of a Sales team
• Experience working in a startup, building the team from scratch.
• Strong leadership and communication skills
• A knack of strategizing to drive actual sales and maximize revenue