Manager - Accounts & Finance

As a part of Design Team, we work on products that empower Recruiters to increase their productivity. We own these projects from start to finish and collaborate with a multidisciplinary team of developers, product managers, content strategists, and researchers to deliver the best possible experience.

Responsibilities:

• Create and communicate end to end user interface design specs, including high priority and high visibility complex interaction and dialog flows, wireframes, interactive prototypes

• Single handedly drive designs and oversee the strategic and tactical deliverables related to that project

• Coordinate and plan with other functions, including identifying the appropriate UX methods and tools to use depending on project constraints. Manage stakeholder expectations

• Understand both the user behavior and the technology components (speech, natural language) that make for a natural, efficient, and reliable machine-to-human conversation

• Support and contribute to the voice talent and persona definition process for different design situations

• Conduct usability tests using prototypes and incorporate findings and usage data to refine the design

• Develop design principles and style guides to be followed in a voice-first environment to create a consistent user experience

• Work in a highly iterative and nimble environment with product managers, engineers, and recruiters to get your design shipped

Requirements:

• Bachelors/Masters in Design, HCI, Cognitive Psychology, or any other related field

• 4+ years of experience as an experience designer for web/mobile or voice applications

• Hands on experience with XD, Illustrator, Photoshop (or equivalent programs)

• Deep knowledge of UX design, user research, visual design, and Service design

• Experience working cross-team while taking feedback from product management, engineering, business and marketing

• Excellent problem solving skills along with deep empathy for users

• Good experience in designing mobile interfaces and responsive desktop sites

• Excellent written and communication skills

• Fluency in English and Hindi. Added bonus if you know other Indian languages

Preferred Skills:

• Experience with conversational product design

• Creativity, logical thinking, solid design process and detailed design presentations

• Familiarity with speech and natural language processing technologies

• Expertise in motion design or prototyping

Job Title: Performance Marketing Specialist

Location: Dehradun ( WFH )

Experience: 1–2 years

Employment Type: Full-Time

About the Role:

We’re looking for a result-oriented Performance Marketing Specialist with a strong command of Google Ads and performance marketing. The ideal candidate should be well-versed in setting up, optimizing, and managing ad campaigns across Google platforms, and also possess a working knowledge of SEO and other digital strategies.

Key Responsibilities:

• Plan, execute, and optimize paid ad campaigns on Google Ads (Search, Display, Shopping, Video).
• Conduct keyword research, competitor analysis, and audience targeting to improve campaign performance.
• Monitor campaign metrics (CTR, CPC, ROAS) and prepare performance reports.
• Collaborate with content, design, and SEO teams to align ads with landing pages and brand messaging.
• Perform A/B testing of ad creatives and landing pages.
• Suggest improvements based on data insights to maximize conversions.
• Stay updated with the latest trends and updates in Google Ads and digital marketing.

Requirements:

• 1–2 years of hands-on experience in Google Ads (Search & Display a must).
• Strong understanding of ad KPIs, bidding strategies, and conversion tracking.
• Familiarity with Google Analytics, Search Console, and Tag Manager.
• Basic knowledge of SEO and social media ads is a plus.
• Good communication skills and attention to detail.
• Google Ads certification (preferred but not mandatory).

Why Join Us:

• Fast-paced, learning-driven environment.
• Opportunity to manage real campaigns and drive visible results.
• Collaborative team and supportive leadership.
• Career growth and upskilling opportunities.

Thanks!

Overall responsibility:

• Drafts, implements, and executes policies and procedures to facilitate a quality customer service experience.
• Establishes performance metrics for customer service representatives. Establishes service levels and requirements for the department.
• Develops and implements methods to record, assess, and analyse customer feedback.
• Develops and implements training and quality assurance programs for new hires and experienced employees.
• Identifies and recommends or acquires updates and expansions to technology, equipment, and policies that may improve customer service and retention. Acts as a liaison between the customer service department and other divisions in the company.

Day to day responsibilities :

• Managing the customer support department’s day-to-day functions. Responding to escalated customer support issues.
• Implementing customer support processes to enhance customer satisfaction.
• Formulating and revising customer support policies and promoting their implementation. Informing the team of all new information related to products, procedures, and trends.
• Assessing support statistics and preparing detailed reports on the findings.
• Interviewing and hiring new employees. Overseeing and evaluating the team's ongoing training efforts.
• Delivering performance evaluations and following the disciplinary process according to company policy. Managing the budget of the customer support department

Mandatory Certifications:

• ISO
• Six Sigma BB

Why Join Us : 

1. Start-up Environment - Work with a passionate and energetic team that is driven by hustle, comradeship, and togetherness

2. Compensation & Benefits – Best-in-class salaries to highly competitive ESOPs along with great learning work environment, we offer you a place full of opportunities to customize your career trajectory

3. An Environment for Innovation - We create a culture for innovation by giving an employee the prowess to create, make and innovate.

4. We've got you covered - From medical insurance, well-defined policies to flexi WFH options, scrumptious lunch to some amazing learning and development sessions- we've got your back!

5. Cool Perks – Come and get to join us for in-house events, team outings, dinner catchups, and much more

# About Us

It is **Slack for Construction Industry** that helps construction project owners and contractors track on-site progress in real-time to finish projects on time and in the budget. We aim to bring the speed of software development to infrastructure development.

Founded by IIT Roorkee alumni and backed by industry experts, we are on a mission to help the second largest industry in India-Construction make a transition from pen and paper to digital.

# About the team

As a productivity app startup, we value productivity and ownership most. That helps raise our own bar and the bar of people we hire.

We follow agile and scrum approaches for product development and use best of class tools and practices. Measuring our progress on a weekly basis and iterating fast enables us to build breakthrough modules and features rapidly.

If you join us, You will be constantly throw in difficult situations. Decisions that you take, will directly impact our clients and sales. That's how we learn.

# Requirements -

- 1-3 years of experience testing

- Good with testing concepts, understands test life cycle

- Good bug reporting and communication skills

- Understands release process and past experience of release process

- Understanding the business criticality & being Flexible

- Sound knowledge on Compatibility testing

- Hands on experience on both Web and Mobile platforms

# Responsibilities -

- Domain/Product knowledge would be an added value

- Automation skills for mobile application is an added advantage

- Knowledge and experience on debugging tools (Adb, Xcode, Jmeter, etc.)

What you need to have:

NO NIGHT SHIFTS FOR GIRLS

SALARY - 10K-15K

Hindi - Preferred

Job description

Roles and Responsibilities

• Conduct business conferences by mediating the call, identify and assess the customer needs to achieve satisfaction
• Provide accurate, valid and complete information when requested by using the right methods/tools on the software interface.
• Resolve conference related issues by clarifying the customer complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem and expediting correction or adjustment.
• Effectively manage large amounts of incoming calls and resolve help requests and build sustainable relationship through interactive communication
• Schedule conferences, maintain records and process emails adhering to communication procedures, guidelines and policies
• Go the extra mile to query resolution, request completion and process closure
• Productive contribution to team effort by accomplishing the results as needed

Desired Candidate Profile

• 0 - 1 years in customer care background
• Must be fluent in Hindi & English. Multilingual will be added advantage
• Telephone etiquette, ability to comprehend and effective listening skills
• Focus on quality control measures and processes
• Problem Solving Acumen and conflict resolution skills
• Multi-tasking ability with a keen sense of detail

WHAT YOU WILL DO:

• Handle the entire US recruitment process from understanding the requirement, sourcing, screening, rate negotiation and submission of profiles.
• Understand US employment terms, W2, W2 without benefits, C2C, 1099, Corp to Corp, etc.
• Must have prior experience in hiring US Citizens, Permanent Residents, and H1-B professionals in the US.  
• Proficient at successful sourcing of candidates via Internet sources using BOOLEAN Search Strings and online resume database.
• Submitting quality candidates to our US talent acquisition team with a quick turnaround time to meet sharp deadlines for each requisition.
• Responsible for achieving the hiring needs.
• Build and maintain an ongoing pipeline of potential candidates by identifying prospects through Job Portals, LinkedIn, Research, Referrals, and other creative ways to fill the candidate pipeline.
• Good understanding of both domain-based and technology-based recruiting.

REQUIRED SKILLS & QUALIFICATIONS:

• Proven work experience in US IT Recruitment.
• Work extensively with Recruitment Tools - Monster, CareerBuilder, Dice, Job Diva, LinkedIn & Indeed.com.
• Hands-on experience with full-cycle recruiting using various interview techniques and evaluation methods.
• Excellent verbal and written communication skills.
• A keen understanding of the differences between various roles within organizations.

PREFERRED SKILLS & QUALIFICATIONS:

• Minimum 4 years of experience in the IT industry.
• Proven work experience in US IT Recruitment.

LOCATION: Remote (Pan India) & In-Office-Jaipur, India

SHIFT TIMINGS: 

• 5:00 pm to 2:00 am IST 
• 6:00 pm to 3:00 am IST (during daylight saving)

Thanks and Regards

Nikita

Sr.HR Executive