Experience in Tally
Good knowledge in finance

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Position Summary
We are seeking highly motivated and customer-oriented professionals for the role of Process Associate for an International Voice and Non-Voice Process. The ideal candidate will have excellent communication skills, a problem-solving mindset, and a passion for delivering a top-tier customer experience.
Key Responsibilities
- Manage customer interactions via phone, email, or chat in a professional and timely manner.
- Resolve customer queries, issues, or complaints with accuracy and empathy.
- Maintain detailed records of customer interactions in the system.
- Collaborate with internal teams for escalations and resolution follow-ups.
- Uphold service quality standards and contribute to continuous improvement.
Qualifications & Requirements
- Education: 12th Pass, Diploma, Graduate, or Postgraduate
- Experience: Freshers and experienced professionals (up to 3 years) are encouraged to apply
Skills:
- Excellent verbal and written communication in English
- Strong interpersonal and problem-solving skills
- Basic computer proficiency (MS Office, typing skills)
- Ability to work in a fast-paced, team-oriented environment
- Willingness to work in rotational shifts (including night shifts)
Perks & Benefits
- Competitive salary with performance-based incentives
- Night shift allowances and cab facility
- One-time complimentary meal during shifts
- Opportunities for internal growth and role advancement
- Exposure to international client processes and professional development

Business Analyst - IT Solutions
Position: Business Analyst Department, Information Technology
Employment Type: Full-time
Experience Level: 1-3 years
Role Overview:
We are seeking a dynamic Business Analyst to bridge the gap between business requirements and technical solutions. This client-facing role involves analyzing business processes, gathering requirements, and ensuring successful project delivery without hands-on programming.
Key Responsibilities:
- Gather and document business requirements from clients and stakeholders
- Analyze current business processes and identify improvement opportunities
- Create detailed functional specifications and user stories
- Facilitate meetings between technical teams and business stakeholders
- Conduct user acceptance testing and training sessions
- Prepare project documentation, reports, and presentations
- Support pre-sales activities and client demonstrations
Required Qualifications:
- Bachelor's degree in Business, IT, or related field
- 1-3 years of experience in business analysis or similar role
- Basic understanding of software development lifecycle
- Good communication and presentation skills
- Client-facing experience preferred
- Basic knowledge of project management methodologies
Preferred Qualifications:
- Experience in software/technology industry
- Understanding of database concepts and system integration
- Experience with wireframing and prototyping tools
Minimum 3+ Years of Core Java Programming with Collections Framework, Concurrent Programming, Multi-threading (Good knowledge in Executor service, Fork joins pool and other threading concepts)
· Good knowledge of the JVM with an understanding of performance and memory optimization.
· Extensive and expert programming experience in JAVA programming language (strong OO skills preferred).
· Excellent knowledge on collections like, Array List, Vector, LinkedList, HashMap, Hash Table, HashSet is mandate.
· Exercised exemplary development practices including design specification, coding standards, unit testing, and code-reviews.
· Expert level understanding of Object-Oriented Concepts and Data Structures
· Good experience in Database (Sybase, Oracle or SQL Server) like indexing (clustered, non-clustered), hashing, segmenting, data types like clob / blob, views (materialized), replication, constraints, functions, triggers, procedures etc.
Responsibilities: - Write and maintain production level code in Python for deploying machine learning models - Create and maintain deployment pipelines through CI/CD tools (preferribly GitLab CI) - Implement alerts and monitoring for prediction accuracy and data drift detection - Implement automated pipelines for training and replacing models - Work closely with with the data science team to deploy new models to production Required Qualifications: - Degree in Computer Science, Data Science, IT or a related discipline. - 2+ years of experience in software engineering or data engineering. - Programming experience in Python - Experience in data profiling, ETL development, testing and implementation - Experience in deploying machine learning models
Good to have: - Experience in AWS resources for ML and data engineering (SageMaker, Glue, Athena, Redshift, S3) - Experience in deploying TensorFlow models - Experience in deploying and managing ML Flow
About the company:
Our client is a rapidly growing omni-channel luxury retailer with eight stores across Mumbai, Delhi, Kolkata and a global e-commerce platform servicing 65+ countries worldwide. The 18-year-old company is an established market leader with considerable brand equity.
Job Description:
- Work closely with various people and teams throughout the entire app development cycle (concept, design, build, deploy & test) in an agile environment.
- Design and build applications for the Android & iOS platform using Flutter.
- Ensure the performance, quality, and responsiveness of applications.
- Identify and correct bottlenecks and fix bugs.
- Help maintain code quality, organization, and automatization.
- Knowledge of other web technologies and UI/UX standards.
- Familiarity with cloud message APIs and push notifications.
- Proficient understanding of code versioning tools like Git.
- Maintain and update the existing mobile app.
Job Specifications:
- Graduate or Post-graduate Engineer in CSE/IT/EE or allied field with 5+ years of relevant mobile app development experience.
- Minimum 2 years of experience in Flutter is a must.
- Familiarity with RESTful APIs to connect apps to back-end services.
- Excellent communication and interpersonal skills.
- Strong problem solving, analytical, decision-making and technical ability.
Benefits
- Rewards & Recognition Policies
- Group Mediclaim Cover
Required Skills:
- ASP.NET, C# .NET, SQL, Web API
- jQuery, JavaScript
Requirements:
- Technically lead a team of 6-8 .NET developers
- Understands the requirement assigned for the development
- Performs the unit testing
- Resolves bugs assigned, withing SLA time.
- Perform day to day activities of agile methodology
- Leads Daily Huddle & Scrum meeting.
- Takes responsility of CR developmet with all tasks included for it.
- Should perform code review whenever required
1. Proven 2-3 years work experience as a Sales Representative in FMCG or a related role in Bangalore.
2. Strong understanding of the local market dynamics, customer preferences, and competition in Bangalore City.
3. Must have Excellent communication skills in regional language (Kanada) along with English & Hindi.
4. Self-motivated individual with a passion for sales and the ability to work independently / as part of a team.
5. Demonstrated problem-solving skills and the ability to think creatively to overcome challenges.
6. Bachelor's degree in Business, Marketing, or a related field is preferred but not mandatory.
7. Must have his laptop/Desktop /Smart phone+ Two Wheeler. 8. Flexibility to travel within Karnataka to meet with clients as & when required.
9. Ready to travel once in a quarter to HQ in Mumbai.
As a Regional VP - Lending, you will be responsible for Monitoring and managing MFI portfolio (Direct, Co-Lending, indirect Lending by NBFC).
What you will do:
- Analyzing financial and business in detail, of on-balance sheet exposures of the region under control for NBFC - MFIs
- Formulating the various criteria to be involved in credit approval and also reviewing the same regularly
- Managing audits and ensuring compliance of relevant laws, regulations and such regulatory requirements
- Being responsible for P&L accountability and revenue generation
- Monitoring the industry trends regularly and thus identifying new business opportunities
- Working closely with external stakeholders like customers and also internal stakeholders such as various departments
- Monitoring and implementing customer acquisition measures and also strategically designing customer retention
- Ensuring that timely approval is taken from the internal risk and compliance on new processes and products
- Visiting the customers (borrowers) in regular intervals
- Managing BC network with respect to product, policy and process
- Ensuring that the lending deliverables, as set forth by the management, is focused on and also achieved
- Initiating process improvements by focusing on improvements in service quality, cost rationalization, customer retention etc
- Handling escalations, if any, and ensuring that the issues raised are resolved at the earliest
- Building, training, guiding and managing a team of lending specialists
Desired Candidate Profile
What you need to have:
- Graduation is a must. MBA is highly desirable
- Relevant work experience of 6 – 7 years in lending is a must
- Deep knowledge and relevant work experience of Microfinance products and BC is a must
- High standards of accuracy, integrity and attention to detail
- Excellent communication skills
- Proven experience and ability to manage a team
Minimum 2 years of MERN development experience.
Strong skills in working with Node.js and MongoDB frameworks/ libraries. Ability to lead the entire product development from inception to completion.
Essential Skills -
Web/ Mobile development experience:
3-5 years of tech experience of having built scalable web/mobile applications.
Experienced in - NodeJs and its libraries MongoDB, Redis, Firebase Javascript frontend framework/libraries like Angular JS, React
Building new RESTful services and APIs
Experienced in working with AWS services like S3, EC2, and Devops GitHub, Docker
Essential Qualities :
Self starter wanting to learn new technologies, tinker, experiment and implement new products. Wanting an entrepreneurial and cross functional experience. Motivation to mentor younger incoming talent and lead projects.











