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Company Profile

Geotrackers Mobile Resource Management Pvt. Ltd.

Geotrackers is a technology company offering end to end telematics solutions that help organisations manage their field resources more effectively, be they vehicles, assets or personnel. We provide GPS based vehicle tracking solutions and mobile solutions for field force management. Our solutions have gained in popularity owing to the multiple benefits that they offer, starting with increase in productivity of the field resources, reduction in costs of field operations, better customer service and better safety & security for man & material. All our solutions are cloud based, offered on the SaaS model. They are therefore easy to deploy and economical to use. Our primary targets are organisations with a sizeable fleet of vehicle or sales & service personnel, across industry sectors ranging from transport & logistics, to health, Hospitality, Education, Cement, BPO, Police & Government & many more.

Job Title: Customer Support Officer

Experience : 2-7 years

Job Description

● Set up network of service technicians pan-India for installation of GPS tracking devices on commercial vehicles

● Manage daily installation / post installation schedule for pan-India locations

● Co-Ordinate with customer team & field staff for schedule assignment

● Manage all customer facing correspondence on Email/Mobile/Whatsapp , regarding service requests

● Follow-up with customer within a 24hour period in regards to the initial phone call or email

● Ensure TAT between 24-48 hours for all service schedules for Pan-India locations.

● Raise repair invoices to customers

● Manage inventory of spares and consumables

● Manage logistics for supplying fresh spares to service technicians pan India

● Co-ordinate with service technicians for return of defective goods to Head Office

● Manage Ensure service technicians

● Conduct Training Sessions for technicians

● Support to field staff

● Generate Monthly failure report with analysis : Technician / Product / Model / Area wise

● Supervision and monitoring of repairs and trouble shooting of all the GPS devices.

● Handling Reports management in ERP

Desired Profile

● At least 2 years experience in managing network of service technicians for fitting of automotive electrical accessories at Pan-India locations

● Must have network of service technicians for fitting electrical accessories on atleast 100+ locations

● Computer Savvy

● Good Skills on Excel

● Strong Communication Skills

● Ability to diffuse volatile situations with professionalism and courtesy

● Capable of conducting root cause analysis of failures and devise breakdown solutions with minimum turnaround time.

● Excellent analytical and conflict resolving skills

● Willing to travel for purposes of hiring, training and managing service technicians.

Hiring : WebMethods Integration Engineer

Shift Timings- 2 pm to 11 pm IST

Notice Period- Immediate Joiners

Experience- 10 + yrs

Remote

Mandatory Skills:

Deep expertise in Web Methods (Integration Server, Managed File Transfer (MFT), API Gateway, Universal Messaging & Terracotta)

Web Methods Upgrade Experience with Installation/migration and configurations on Unix Platform

Strong knowledge on shell scripting and Unix commands , Experience in Web Methods Development

Good integration architecture and delivery experience.

API & cloud integration (REST/SOAP, AWS/Azure)

Outage handling & RCA , Excellent client-facing communication.

Strong analytical and problem-solving skills.

Penetration Testing Expert Requirements and Qualification:

Previous working experience as a Penetration Testing Expert for 5 - 7 year

BE in Computer Information Systems, Management Information Systems, or similar relevant field

In-depth knowledge of application development processes and at least one programing or scripting language (e.g., Java, Scala, C#, Ruby, Perl, Python, PowerShell)

Must know about standard Industry security Practices (OWASP, SANS, etc), Knowledgeable about industry Security guidelines and compliance such as ISO27001, SOC2, HIPPA etc.

Hands on experience with testing frameworks such as the PTES and OWASP.

Applicable knowledge of Windows client/server, Unix/Linux systems, Mac OS X, VMware/Xen, and cloud technologies such as AWS, Azure, or Google Cloud

Critical thinker and problem solver

Excellent organizational and time management skills

Penetration Tester Role:

The Penetration Tester, will provide broad and in depth knowledge to conduct offensive cyber operations across the organization globally. In this role, you will conduct offensive security operations to emulate adversary tactics and procedures to test preventative, detective and response controls across the global technology landscape. You will use your expertise to help influence technology decisions and work as part of a team to create consistent approaches to the offensive security processes and techniques.

Penetration Testing Duties and Responsibilities:

Operate a hands-on role involving penetration testing and vulnerability assessment activities of complex applications, operating systems, wired, wireless networks, and mobile applications/devices, Cloud (Azure, AWS, Google Etc) apps and software’s.

Set up environment and maintain required tools needed for the team.

Lead and manage Penetration Testing team and Supporting vendors to get qualitative deliveries to our customer.

Develop and maintain security testing plans

Able to automate penetration and other security testing on networks, systems and applications.

Develop meaningful metrics to reflect the true posture of the environment allowing the organization to make educated decisions based on risk.

Produce actionable, threat-based, reports on security testing results

Act as a source of direction, training, and guidance for less experienced staff

Consult with application developers, systems administrators, and management to demonstrate security testing results, explain the threat presented by the results, and consult on remediation

Communicate security issues to a wide variety of internal and external “customers” to include technical teams, executives, risk groups, vendors and regulators

Deliver the annual penetration testing schedule and conducting awareness campaigns to ensure proper budgeting by business lines for annual tests.

Foster and maintain relationships with key stakeholders and business partners

Certificates:

Must Have

Offensive Security Certified Professional (OSCP)

Good to have

CREST Registered Penetration Tester (CRT)

Certified Ethical Hacker (CEH) Certification

GIAC Certified Penetration Tester (GPEN)

• Review and analyze system specifications
• Collaborate with QA engineers to develop effective strategies and test plans
• Execute test cases (manual or automated) and analyze results
• Evaluate product code according to specifications
• Create logs to document testing phases and defects
• Report bugs and errors to development teams
• Help troubleshoot issues
• Conduct post-release/ post-implementation testing
• Work with cross-functional teams to ensure quality throughout the software development lifecycle
• mobile testing android and ios is must.
• automation testing on  apium and selenium or jira is recomended

Candidate must have hands on experience into the core HR department.

He must be ready to work in US shifts from Mon-Fri from 7 PM till 4 AM.

IT/Staffing/Healthcare staffing experience is plus but accept all.

About our Client

Our client is a B2B2C tech firm backed by India’s largest retailer and tech venture capitalist founded by founders - IITB Graduates who are experienced in retail, ecommerce and fintech

It aims to become one app to manage all your brands loyalty points, cashback and coupons. It will have additional content and discovery layer for customers and brands for further engagement and commerce.

The company currently powers closed-loop loyalty programs for all different brands under its parent retail group. Currently, it has 20Mn+ registered customers and 3Mn MAU across 8 brands. Its vision is to be at the center of D2C Brands and the consumer consumption ecosystem

Responsibilities and Duties
- Develop React Native and Android Mobile Applications from design
- Can analyse requirements and communicate with clients
- Must have proficiency in communication
- Should have knowledge of Core Android, Java, Kotlin, React Native, MySQL, SQLite, MVVM, MVP and MVC.
- Work on bug fixes and improvement of Mobile applications.
- Preferred to have knowledge in React Native and Android both.

Required Experience, Skills and Qualifications
- 3 + years of experience in Android development.
- Minimum 1 Year experience in React Native development.
- BE/MS/MCA/PGDCA degree in Computer Science, Engineering or a related subject.
- Have worked on ReactJS Projects

Regards
Team Merito

Required Qualifications:

• Prior Experience in ServiceNow development and administration in an enterprise environment.
• Ability to configure, develop, and implement functionality within ServiceNow.
• ServiceNow System Developer, Administrator Certification.
• Ability to relate to software engineering challenges and practices.

Preferred Education/Experience:

• Education: BS degree in Computer Science or Engineering or equivalent on the job, hands-on experience.
• Minimum of 4+ years of overall IT experience, with a practical understanding of various technologies and processes such as operations systems, storage, networking, monitoring, and discovery.
• Experience delivering automated solutions and impl12ementation of highly scalable, highly available services.
• Other ServiceNow Micro Certifications.