Product Analyst/ Product Support Engineer.

at Wolken Software

DP
Posted by Sanjay Gowda
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Bengaluru (Bangalore)
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4 - 5 yrs
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₹6L - ₹13L / yr
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Full time
Skills
MySQL
Java
Linux/Unix
About Company:

Wolken Software provides a suite of AI-enabled, SaaS 2.0 cloud-native applications for Customer Service and Enterprise Solutions namely Wolken Service Desk, Wolken's IT Service Management, and Wolken's HR Case Management. We have replaced incumbents like Salesforce, ServiceNow Zendesk, etc. at various Fortune 500 and Fortune 1000 companies.

Key Skills:

  • Need to Understand the product and features, to demonstrate the end users.
  • Sound knowledge on Java and SQL
  • Need to Analyze and Resolve the Product specific queries, MySQL.
  • Consistently Deliver the customer requirements.
  • Engage with Development team and manage the progress of cases.
  • Should be able to cope up with high pressure work environment.
  • Work model will be 24X7.


Must require:

  • Good Communication both verbal and written
  • Analytical skills
  • Team play
Read more

About Wolken Software

Founded
2011
Type
Products & Services
Size
100-1000
Stage
Profitable
About
N/A
Connect with the team
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Kavya Hegde
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View
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Sanjay Gowda
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Deeksha M
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Aishwarya R Hegde
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