Sapical Consulting Services Private Limited

Job Description — L2/L3 Oracle DBA and Oracle Apps DBA 

Experience: 5–10 years of relevant experience​

Support coverage: Dubai customer business hours and on-call support as required 

Role Overview 

We are seeking an experienced Oracle DBA and Oracle Apps DBA to support 

customer Oracle Database and Oracle E-Business Suite (EBS) environments. The role 

involves L2 incident resolution, L3 troubleshooting, performance tuning, patching, 

upgrades, and maintaining database and application availability. 

Key Responsibilities 

Oracle Database Administration 

∙Install, configure, administer, and maintain Oracle databases across 

production and non-production environments. 

∙Monitor database health, availability, performance, storage, and capacity. 

∙Troubleshoot database incidents, connectivity failures, locking, blocking, and 

resource issues. 

∙Analyse AWR and ASH reports, SQL execution plans, and database wait 

events to resolve performance problems. 

∙Configure and manage RMAN backups; perform recovery and restore 

validation. 

∙Administer Oracle RAC, ASM, Grid Infrastructure, and Data Guard 

environments. 

∙Perform database patching, upgrades, migrations, and refreshes through 

approved change procedures. 

∙Manage database users, roles, privileges, auditing, and security controls. 

∙Execute disaster recovery drills, Data Guard switchovers, and failovers. 

∙Automate routine administration and monitoring using shell scripts and SQL. 

Oracle Applications DBA 

∙Administer Oracle E-Business Suite R12.2 application and database tiers. 

∙Monitor and troubleshoot concurrent managers, concurrent requests, 

Workflow Mailer, application services, and login issues. 

∙Perform EBS online patching using ADOP and manage the associated 

patching lifecycle. 

∙Clone and refresh EBS environments using supported tools, including Rapid 

Clone. 

∙Maintain application configuration using AutoConfig and context files. 

∙Administer EBS-related WebLogic Server, Oracle HTTP Server, and Forms 

services. 

∙Troubleshoot application-tier performance and coordinate with functional 

and development teams. 

∙Support EBS upgrades, technology-stack patches, certificate renewals, and 

integration-related incidents. 

∙Maintain operational procedures for application startup, shutdown, backup, 

recovery, and maintenance. 

L2/L3 Support and Customer Operations 

∙Own incidents and service requests within agreed SLAs. 

∙Provide L2 troubleshooting and escalate complex issues with complete 

diagnostic evidence. 

∙Lead L3 investigation, root-cause analysis, and permanent corrective actions. 

∙Support major incidents, communicate progress, and document recovery 

actions. 

∙Raise and manage Oracle Support service requests. 

∙Prepare change plans, risk assessments, validation steps, and rollback 

procedures. 

∙Maintain runbooks, knowledge articles, configuration records, and shift 

handovers. 

∙Coordinate with customer teams and internal infrastructure, storage, 

network, and application teams. 

∙Mentor junior DBAs and identify opportunities to reduce recurring incidents. 

Required Skills and Experience 

∙Hands-on production experience administering Oracle Database, including 

Oracle 10g, 11g, 12c, 18c and 19c. 

∙Strong experience supporting Oracle EBS R12.2 as an Apps DBA. 

∙Practical knowledge of RAC, ASM, Data Guard, RMAN, Data Pump, and 

IT Applications Senior Quality Assurance: (Remote) (Arabic Language)

Job Summary:

The Senior IT Applications Quality Assurance (QA) will be responsible for ensuring the quality and reliability of complex IT applications for the organization. The candidate will work closely with cross-functional teams to ensure that IT applications are tested in accordance with industry-standard QA methodologies and best practices. This position requires excellent communication, problem-solving, and leadership skills, as well as deep understanding of QA processes and methodologies.

Key Responsibilities:

• Define and implement QA strategies and processes that align with industry standard methodologies.

• Develop QA test plans, test cases, and test scripts for complex IT applications.

• Develop and maintain automated test scripts to support regression and integration testing.

• Plan, execute, and manage QA activities from requirements analysis to release sign-off.

• Work closely with cross-functional teams, including development, business analysts, project managers, and infrastructure teams to ensure comprehensive test coverage.

• Communicate test progress, results, and issue resolution to project stakeholders, management, and technical audiences.

• Manage and monitor the defect lifecycle process, including tracking, reporting, and resolution.

• Continuously improve and optimize the QA process, including working with IT colleagues to identify opportunities for automation and process improvement.

• Ensure that QA activities comply with organizational policies, standards, and governance frameworks.

Qualifications and Skills:

• Bachelor’s degree in computer science or related field.

• Professional certification, such as Six Sigma, Quality Engineer, or Quality Auditor

• At least 7 years of experience in IT quality assurance, with a track record of successful delivery of complex IT applications, with an emphasis on automation testing.

• Certification- Certified Software Quality Analyst (CSQA)/ Certified Software Tester (CSTE) Certification.

• Strong knowledge of QA methodologies, including Agile, Waterfall and hybrid.

• Strong understanding of automation testing tools and frameworks, such as Selenium, Appium, and Cucumber.

• Experience with code review, performance, and security testing.

• Experience with mobile application testing preferred.  

• Strong knowledge of IT risk management frameworks and IT governance best practices.

• Excellent communication, negotiation, problem-solving, and leadership skills.

• Strong analytical and problem-solving skills.

• Able to mentor and train less experienced IT QA professionals.

• SharePoint 2019 solutions – Knowledge
• Out Systems applications
• .NET applications -Mandatory
• SQL Server databases
• Windows Server and IIS deployments- Mandatory 
• Application troubleshooting and production support -Mandatory
• Security vulnerability remediation
• SonarQube code quality analysis -Mandatory
• Release deployment validation and technical troubleshooting -Mandato

Job Title: Technical Delivery lead – Full stack

Experience:

·       12+ years overall

·       5+ years as Technical Delivery lead

Position Summary

We are looking for an experienced Technical Delivery Lead with 12+ years of software development experience to lead the design, development, integration, deployment, and support of enterprise digital solutions. The ideal candidate should have strong hands-on technical expertise and be capable of actively contributing to development by designing and implementing complex features, integrations, and critical business functionalities while leading the cross-function team.

Key Responsibilities

Technical Leadership

·      Lead end-to-end application delivery from requirements gathering through production deployment.

·      Define solution architecture, technical standards, and development best practices.

·      Conduct design reviews, code reviews, and technical discussions.

·      Mentor development teams and provide technical guidance.

·      Collaborate with business stakeholders, architects, product owners, and project managers.

Hands-on Development

·      Actively participate in application development and contribute code for complex and critical features.

·      Design and implement scalable solutions for high-priority business requirements.

·      Lead troubleshooting and resolution of complex technical and production issues.

·      Review and optimize application performance, security, and scalability.

·      Support development teams in resolving technical blockers and challenges.

Required Technical Skills

·      Sitecore XP/XM

·      OutSystems

·      Node.js, .NET Core, ASP.NET MVC, C#, Java

·      React.js, JavaScript, TypeScript

·      REST APIs, Microservices Architecture

·      SQL Server, Oracle, MySQL

·      Azure/AWS, CI/CD, Docker, Jenkins, Git

Candidate Profile

·      12+ years of software development experience.

·      5+ years of experience as Technical Delivery Lead or Solution Lead.

·      Strong hands-on coding experience with the ability to independently deliver complex technical solutions.

·      Experience leading Agile teams and managing end-to-end delivery.

·      Excellent stakeholder management and communication skills.

Key Phrase

Hands-on Technical delivery Lead who is expected to contribute 30-40% of the time in coding based on the availability, solution implementation, code reviews, and complex technical problem-solving.

Sapical  is looking for an experienced Full Stack Technical Lead to provide technical leadership, engineering governance, delivery management, and people leadership across multiple software development projects.

The role combines hands-on full-stack technical expertise with project delivery and team management responsibilities. You will be responsible for ensuring the successful delivery of scalable, secure, and high-quality enterprise applications.

The ideal candidate should have strong experience across React.js, Node.js, MongoDB, APIs, integrations, cloud technologies, and microservices, along with proven experience leading engineering teams.

Experience Required

• 8+ years of overall software engineering experience
• At least 3 years of experience in a Technical Lead, Engineering Lead, or Delivery Lead role
• Experience managing teams of 10+ members
• Strong experience in full-stack application development and technical leadership

Key Responsibilities

• Lead technical design, architecture reviews, and engineering governance across multiple projects.
• Provide technical oversight for React.js, Node.js, MongoDB, APIs, integrations, and cloud-based solutions.
• Manage multiple project streams, delivery plans, risks, dependencies, and resource allocation.
• Drive Agile delivery practices including sprint planning, estimation, tracking, and release management.
• Conduct code reviews and ensure adherence to engineering standards and best practices.
• Mentor development teams and support technical and professional growth.
• Collaborate closely with stakeholders, business users, architects, QA, and DevOps teams.
• Monitor project progress and provide regular status reporting to leadership.
• Support hiring, onboarding, performance management, and team development.
• Ensure successful delivery within agreed scope, schedule, quality, and budget expectations.

AI & Automation

• Drive the strategic adoption of AI and automation technologies across engineering teams.
• Identify opportunities to improve engineering productivity and delivery efficiency through AI and automation.
• Help reduce development effort and time-to-market through effective adoption of emerging technologies.

Technical Requirements

Frontend Technologies

• Strong hands-on experience with React.js
• JavaScript (ES6+) and TypeScript
• Modern JavaScript frameworks and state management libraries
• Experience building responsive and performance-optimized web applications

Backend Technologies

• Strong experience with Node.js
• Express.js and/or NestJS
• REST APIs and GraphQL
• Microservices architecture
• API integrations and enterprise application development

Databases

Experience with one or more of:

• MongoDB
• PostgreSQL
• MySQL
• MS-SQL

Cloud & DevOps

• Docker
• CI/CD pipelines
• AWS and/or Azure
• Monitoring and observability tools

Leadership & Delivery Competencies

• Project planning and delivery management
• Agile/Scrum methodologies
• Stakeholder management
• Risk and issue management
• Resource planning and team allocation
• Executive reporting and communication
• Team leadership and mentoring
• Continuous improvement and process governance

Preferred Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related discipline
• Experience delivering enterprise-scale digital transformation projects
• Experience managing distributed teams
• Experience working in client-facing engagements

What Success Looks Like

• Successful delivery of multiple concurrent projects
• High customer and stakeholder satisfaction
• Strong engineering quality and governance
• Effective team leadership and retention
• Consistent adherence to project timelines and delivery commitments

Why This Role?

This is an opportunity to take ownership of full-stack engineering and technical delivery, while leading teams and driving engineering excellence across enterprise projects.

You will play a key role in shaping technical solutions, improving engineering processes, mentoring teams, and driving the adoption of AI and automation across engineering.

Key Skills

React.js | Node.js | TypeScript | JavaScript | Express.js | NestJS | MongoDB | PostgreSQL | REST API | GraphQL | Microservices | Docker | CI/CD | AWS | Azure | Agile | Technical Leadership | Team Management | AI & Automation