CNV AI Labs Inc
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Jobs at CNV AI Labs Inc
Support Engineer – AI/ML & Education ERP
Company: iCloudEMS
Location: Remote / Work From Home
Employment Type: Full-Time
Experience: Freshers / 0–1 Year
About iCloudEMS
iCloudEMS is an Education ERP platform that helps universities, colleges, and educational institutions manage academic and administrative operations through integrated digital solutions.
We are looking for a motivated Support Engineer with an interest in AI/ML technologies to support clients using the iCloudEMS Education ERP platform. The ideal candidate should have basic knowledge of SQL/MySQL, web applications, troubleshooting, and AI/ML concepts, along with strong communication and problem-solving skills.
Key Responsibilities
- Provide first-level technical support through phone, email, and ticketing systems.
- Troubleshoot issues related to Admissions, Academics, Finance, HRMS, LMS, and Online Examination modules.
- Perform basic SQL/MySQL queries for data validation, troubleshooting, and issue analysis.
- Reproduce reported issues and coordinate with QA and Development teams for resolution.
- Test software functionality and verify bug fixes.
- Analyze API/web application issues and escalate complex technical problems.
- Assist with AI-powered features, AI/ML tools, and automation workflows where required.
- Support testing and validation of AI/ML-based features and applications.
- Create support documentation, FAQs, user guides, and knowledge-base articles.
- Assist with client onboarding, product demonstrations, and user training.
- Maintain clear communication with clients and ensure timely issue resolution.
- Continuously learn new ERP, AI/ML, database, and web technologies.
Required Skills
- Bachelor's degree in Computer Science, IT, BCA, MCA, B.Tech, or related field.
- Freshers or candidates with 0–1 year experience can apply.
- Basic knowledge of SQL/MySQL and relational databases.
- Basic understanding of web applications, APIs, and troubleshooting.
- Basic understanding of AI/ML concepts, Generative AI, or LLMs.
- Strong analytical and problem-solving skills.
- Good verbal and written communication.
- Ability to understand technical problems and explain solutions clearly.
- Willingness to learn AI/ML and emerging technologies.
Preferred Skills
- Basic knowledge of PHP, HTML, CSS, and JavaScript.
- Familiarity with OpenAI/LLM APIs, ChatGPT, prompt engineering, or AI tools.
- Basic knowledge of Python and AI/ML libraries is an advantage.
- Familiarity with ERP/EdTech applications.
- Knowledge of ticketing/helpdesk systems.
- Basic understanding of REST APIs and web services.
What You'll Gain
- Hands-on experience with a real-world Education ERP platform.
- Practical exposure to SQL, databases, APIs, web applications, and troubleshooting.
- Exposure to AI/ML, Generative AI, LLMs, and AI-powered ERP features.
- Experience working with Support, QA, Development, and Implementation teams.
- Client communication and enterprise software experience.
- Long-term career growth and learning opportunities.
Benefits
- Full-Time Employment
- Permanent Work From Home
- Learning and development opportunities
- Exposure to Education ERP + AI/ML technologies
- Collaborative work environment
- Career growth opportunities
Compensation: As per company norms
Why Join iCloudEMS?
Join iCloudEMS to work on a real-world Education ERP platform while gaining practical experience in technical support, SQL, web technologies, AI/ML, and enterprise software. This role is ideal for candidates who want to build a strong foundation in both technical support and emerging AI technologies.
Job description
We are looking for an experienced professional to lead our investment planning, project analysis, and company growth strategy. The ideal candidate should have strong experience in investment firms, banking, corporate strategy, or consulting.
Key Responsibilities
• Evaluate new projects and prepare financial models, ROI, and feasibility reports.
• Support investor meetings, funding discussions, and due diligence.
• Prepare business plans, pitch decks, and financial projections.
• Identify growth opportunities and drive company expansion strategies.
• Coordinate with internal teams to monitor project execution and KPIs.
1. Investment Planning & Evaluation
• Conduct financial feasibility studies for new projects and expansion initiatives.
• Build detailed financial models, ROI calculations, and risk analysis for investment decisions.
• Prepare investment proposals, valuation reports, and pitch decks for investors.
2. Funding & Investor Coordination
• Support leadership in meetings with investors, banks, and funding agencies.
• Coordinate due diligence materials, business plans, financial projections, and compliance documents.
• Evaluate various funding options (Equity, Debt, Grants, Strategic Investors).
Requirements
• MBA (Finance) / CA / CFA preferred.
• Strong skills in investment analysis, valuation, financial modelling & strategy.
• Excellent communication and presentation skills.
• Experience in tech or EdTech companies is a plus.
Investment banking
• Corporate finance
• Venture capital
• Strategy consulting
• FP&A roles in high-growth companies
Why Join Us?
• Work directly with founders on growth and investment decisions.
• High-impact role in a rapidly scaling tech company.
Implementation Engineer – Digital Evaluation System
Industry: EdTech / Higher Education
Experience: 3–8 Years
Location: Remote / Client Location (Travel as required)
Job Summary
We are looking for an Implementation Engineer to support the deployment and successful implementation of our Digital Evaluation System across universities and colleges. The role involves client coordination, system configuration, troubleshooting, training, and ensuring smooth implementation.
Key Responsibilities
Implement and configure the Digital Evaluation System for universities and colleges.
Coordinate with clients to understand their requirements and ensure successful deployment.
Support system integration, configuration, testing, and troubleshooting.
Conduct product demonstrations and training sessions for clients and users.
Monitor implementation progress and resolve technical issues within timelines.
Coordinate with internal Product, Development, and Support teams for issue resolution.
Prepare implementation documentation, reports, and user guides.
Travel to client locations for implementation, training, and support whenever required.
Requirements
3–8 years of experience in Software Implementation / ERP Implementation / Technical Support / EdTech.
Experience working with universities, colleges, or educational institutions will be preferred.
Good understanding of software implementation and troubleshooting.
Basic knowledge of databases/SQL and APIs will be an advantage.
Strong communication, coordination, and client-handling skills.
Willingness to travel as per business requirements.
Compensation
Salary will be discussed based on your previous/current salary, experience, and interview performance.
Preferred Candidates
Candidates with experience in Education ERP, Digital Evaluation/Assessment Systems, Examination Management Systems, or EdTech products will be preferred.
PHP
Laravel
NodeJS (Node.js)Junior PHP/Laravel Developer – Education ERP
Experience: 1–2 Years
Salary: ₹20,000 – ₹25,000 per month
Employment Type: Full-Time
Location: Remote
About the Role
We are looking for a Junior PHP/Laravel Developer who has a good understanding of PHP, Laravel, MySQL/database management, and preferably experience working on EdTech, Education ERP, LMS, School/College Management Systems, or similar applications.
The ideal candidate should be comfortable working with existing applications, understanding database structures, developing new features, fixing bugs, and supporting the development of Education ERP modules.
Key Responsibilities
- Develop, maintain, and enhance web applications using PHP and Laravel.
- Work with MySQL and relational databases, including writing and optimizing SQL queries.
- Understand existing database structures, tables, relationships, and data flow.
- Develop and maintain modules/features for Education ERP and EdTech applications.
- Fix bugs and troubleshoot application issues.
- Create and modify APIs as required.
- Perform database operations such as CRUD, joins, aggregation, filtering, and data manipulation.
- Integrate third-party APIs and services when required.
- Test developed features and ensure they work as expected.
- Participate in code reviews and follow coding standards.
- Coordinate with senior developers and other teams to understand requirements and deliver assigned tasks on time.
- Maintain technical documentation for developed features where required.
Required Skills
- Good knowledge of Core PHP.
- Working knowledge of Laravel Framework.
- Good understanding of MySQL / SQL.
- Understanding of database design, relationships, joins, and queries.
- Knowledge of HTML, CSS, JavaScript, and jQuery.
- Understanding of REST APIs and API integration.
- Basic knowledge of Git/version control.
- Good debugging and problem-solving skills.
- Ability to understand an existing codebase and database.
Preferred Experience
Candidates with experience in any of the following domains will be preferred:
- EdTech
- Education ERP
- School Management System
- College/University Management System
- LMS
- Admission Management
- Fee Management
- Examination Management
- Student Management
- HRMS
- Finance/Accounting modules
Education
- B.Tech / B.E. – Computer Science / IT
- BCA / MCA
- Any equivalent qualification with relevant development experience.
What We Are Looking For
- Strong willingness to learn and grow.
- Good logical and analytical skills.
- Ability to work independently on assigned tasks.
- Good communication and teamwork.
- Ability to work with databases and troubleshoot data-related issues.
- Candidates who can understand business requirements as well as technical implementation will be preferred.
Compensation
₹20,000 – ₹25,000 per month, depending on skills, relevant experience, and technical assessment.
Selection Process
- Resume Screening
- HR/Initial Screening
- PHP/Laravel + SQL Technical Assessment
- Technical Interview
- Final Discussion / Offer
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