11+ SOS Jobs in Jaipur | SOS Job openings in Jaipur

• Source- Assess pain-areas in which new technology, solutions and workflows can be implemented to improve efficiency and productivity.
• Identify- Test, flag and fix potential problems, inefficiencies and weaknesses in all IT platforms used across the company/ clients.
• Analyse- Analysing a company's IT system and infrastructure.
• Assistance- Assist the team in research, testing and deploying new solutions based on the requirements of different departments across the company - Admin, HR, IT, Accounts, Sales, Client Relations, Marketing & Design.
• Innovate- Evaluate and foster innovation, to deliver high impact IT solutions by coordinating the business process-integration, automation and operation of all IT systems across the company / clients.
• Implement- Installing computer equipment and software, working with users to recommend appropriate hardware and software upgrades.
• Rearrange- Dealing with product faults and arranging repairs and replacements.
• Maintain- Periodic updates and maintenance of all the software used across different departments.
• Manage- Handle all employee joining and exiting formalities, for a smooth experience.
• Update- Be able to provide strong day-to-day server and workstation support.

• Prepare accurate and timely reports.
• Document technical knowledge in the form of notes and manuals.
• Ensure the creation and maintenance of all written documentation, including system and user manuals, company wiki, license agreements, warranties, and modifications & upgrades.

• Coordinate with the vendors for specialised setups, be the company representative in supervising and coordination when an external agency is involved.

• We prioritise skills over degrees but B.E (Computer Science/ Computer Engg/ IT Engg.), MCA or equivalent education and experience is a bonus.
• Progressive IT experience, including experience in a multi-office environment.
• Some sort of certification and/or training on Mac based IT systems is highly desired.

• In depth knowledge and expertise of the latest Microsoft and Mac OS & Server systems. Mobile Devices: iPhone, Android
• GSuite / Google Workspace, Microsoft Office 365
• Experience in backup, restoration and NAS setup & management.
• Networking & Internet Technologies, Active Directory, Group Policy, DNS, DHCP, IIS, iSCSI, VPN
• SaaS Applications, Business Apps & Tools (CRM, POS, CMS, ERP, ATS, HRMS etc.)
• Knowledge of Adobe Creative Suite / Design software, Zoho products is a bonus.

• Hunger to learn and grow, with a can-do attitude and immense passion in technology and how it can enhance the way people work. Keeping current with the latest technologies and developments.
• A true “customer service” attitude is required along with excellent verbal/written communication skills, and strong time management/organisational skills.
• Good listener, confident personality, courteous and friendly manner, absolute integrity.
• Work to deadlines and adapt quickly to a fast changing environment.
• Should adhere to strict confidentiality in maintaining all company and client data.

• Good organization skills and the ability to work closely in collaboration with all teams and external vendors.
• The ability to troubleshoot in a complex technical environment and to work with limited supervision is critical.
• The ability to manage expectations in a deadline driven culture (where a feeling of urgency is the norm) is vital in this role.
• Must possess a strong creative ability to apply IT to solve business problems.
• Superior analytical, evaluative, technical, and problem-solving abilities.

• IT Budget, Procurement and Vendor management.
• IT Infrastructure Management.

Position Summary

We are seeking highly motivated and customer-oriented professionals for the role of Customer Support Executive for an International Voice and Non-Voice Process. The ideal candidate will have excellent communication skills, a problem-solving mindset, and a passion for delivering a top-tier customer experience.

Key Responsibilities

• Manage customer interactions via phone, email, or chat in a professional and timely manner.
• Resolve customer queries, issues, or complaints with accuracy and empathy.
• Maintain detailed records of customer interactions in the system.
• Collaborate with internal teams for escalations and resolution follow-ups.
• Uphold service quality standards and contribute to continuous improvement.

Qualifications & Requirements

• Education: 12th Pass, Diploma, Graduate, or Postgraduate
• Experience: Freshers and experienced professionals (up to 3 years) are encouraged to apply

Skills:

• Excellent verbal and written communication in English
• Strong interpersonal and problem-solving skills
• Basic computer proficiency (MS Office, typing skills)
• Ability to work in a fast-paced, team-oriented environment
• Willingness to work in rotational shifts (including night shifts)

Perks & Benefits

• Competitive salary with performance-based incentives
• Night shift allowances and cab facility
• One-time complimentary meal during shifts
• Opportunities for internal growth and role advancement
• Exposure to international client processes and professional development

Role & responsibilities

• Develop and maintain server-side applications using Go Lang.
• Design and implement scalable, secure, and maintainable RESTful APIs and microservices.
• Collaborate with front-end developers to integrate user-facing elements with server-side logic
• Optimize applications for performance, reliability, and scalability.
• Write clean, efficient, and reusable code that adheres to best practices.

Preferred candidate profile

• Minimum 5 years of working experience in Go Lang development.
• Proven experience in developing RESTful APIs and microservices.
• Familiarity of cloud platforms like AWS, GCP, or Azure.
• Familiarity with CI/CD pipelines and DevOps practices

🚨 We're Hiring – Fresh M.Com Graduates & Experienced Professionals to join Our Commercial & Finance Team! 🚨

We’re looking for talented professionals to join our commercial team across North & West India (Gujarat and Jaipur)!

🔹 Experienced Profiles (40 openings):

🎓 M.Com / CA Inter | 2+ yrs in Finance

💡 Tier 2/3 college background preferred

💰 CTC: Upto ₹4.5 LPA

🔹 Freshers (20 openings):

🎓 M.Com (2025 pass-outs)

💡 Strong grasp of financial basics

📝 Type: Fixed Term Appointment (FTA)

📍 Location: PAN India

Job Description:

Are you a fun loving and passionate to be a part of Global Innovator team? Are you planning to grow your career, which enhance your skills in technology? A career at SmartDocs can open many doors for you in the world of technology. If you are looking for a company that is dedicated to your ideas, recognizes you for your unique competency & contributions and provides a fun, flexible and delightful work atmosphere.

Then, we are the right place to ignite your passion. We are totally committed about our employees, our Clients & Customers, our work culture and especially our technology. We are an organization who encourages new ideas of employees through collaboration and creativity.

We are seeking for a dedicated individual to join SmartDocs Business Solutions. The candidate will work with the product development team and must be a subject matter expert in-order to deliver the best practices; an ideal candidate must possess excellent business skills with outstanding communication, professionalism & leadership and must have minimum 3 - 6 years of experience in JAVA as a full stack developer.

Desirable Skills & Expertise:

v  Minimum 3 – 6 years of experience as a full stack developer (Preferable from product based entity).  At least a year of experience in managing a team is mandatory.

v  Master’s or bachelor’s degree in Engineering (CSE / IT / MCA / Software) are preferred.

v  Work exp. in Java, Frame-works like : Spring, Spring boot; J2EE technologies like Servlets, JSP and Web Application Server is mandatory.

v  Strong skills in HTML, Java Script, XML, CSS and Mango DB.

v  Product development in Linux environment is an added advantage.

v  Possesses intellectual humility; smart, driven, creative and able to learn things from slipups, willing to raise others up.

v  Excellent Communication & Analytical skills with integrated professionalism at all levels.

Key Responsibilities:

Ø  The role is responsible for designing, coding and deploying of high-performance applications.

Ø  Deep expertise and hands on experience as a Core JAVA Developer.

Ø  Team Management, Excellent interpersonal, Communication and effective organizational skills and solid technical skills.

Ø  Should be able to communicate effectively with both technical and non-technical personnel.

Ø  Excellent trouble shootings & problem-solving skills.

Ø  Experience with SDLC from requirement analysis through testing and deployment.

Ø  Must be an expert in technologies like J2EE, JSP, Servlets, Web Application, HTML, Java Script, XML, CSS, Mango DB and JAVA frameworks – Spring boot.

Ø  Develop and maintain strong product knowledge.

Ø  Guide the clients through various stages of the project and transition to support organization.

Ø  Review existing business processes and participate in the Process Improvement Program.

                        SmartDocs, provides equal employment opportunity to all its employees and all qualified applicants for employment without regard to their race, caste, religion, color, ancestry, marital status, gender, sexual orientation, age, nationality, ethnic origin or disability. Our resource policies shall promote diversity and equality in the workplace while encouraging the adoption of international best practices.

Responsibilities:

Workforce Management :

● Manage the reporting team structure and oversee the daily activities of the reporting

team, providing direction and guidance as needed

● Serve as a mentor to the team, actively engaging with them to ensure they maintain a

high level of competence and operational excellence

● Identify and analyze potential risks related to the reporting team that may impact

project success

Talent Acquisition Support:

● Support talent acquisition efforts by participating in recruitment processes,

conducting interviews, and providing input on hiring decisions to ensure alignment

with team goals and objectives

Communication, Coordination and Collaboration:

● Communicate with team members and other stakeholders (VPs, Delivery Director,

Project Teams, HR Team, etc), providing updates on projects, sharing important

information, and ensuring everyone is on the same page

● Proactively keep HR updated about any key escalations, performance issues

● Build and maintain strong relationships with internal and external stakeholders,

fostering collaboration and partnerships

Performance Management Process:

● Coordinate the performance appraisal process, collect feedback ratings &

recommendations from stakeholders, and ensure compliance with organizational

policies

● Leading career progression and associated financial impact projection of the

reporting team

● Closely monitor the overall performance efficiency of the reporting team and work on

ensuring progression of the team and overall increase in productivity

● Evaluate the performance of team members, provide feedback, and ensure proper

documentation as per HR processes

● Implement performance management plans (PMP) for team members whose

performance is below the expected level

● Resolve conflicts within the reporting team to maintain a positive team dynamic and

work closely with HR.

● Identify high-potential employees and develop talent pipelines to ensure continuity of

key roles within the reporting team

HR Processes and Compliance

● Ensure compliance with company policies, procedures, and legal requirements

● Communicate HR policies and processes to the team members, ensuring

understanding and adherence

Analytics and Reporting

● Analyze performance data to identify trends, patterns, and areas for improvement

● Use this information to publish dashboards/reports and make recommendations.

● Compile and analyze HR metrics, such as performance, turnover, retention, and

engagement, to identify trends and areas for improvement for team members within

the assigned region

Learning and Development:

● Conduct skill gap analysis and provide the learning team with insightful training needs

to reach established performance target goals

● Leads development programs that align employee growth with organizational goals,

enhancing career opportunities

● Facilitates connections to essential internal and external learning resources,

supporting continuous professional development

Skills Required:

● 4-7 years of experience in the IT industry with a strong understanding of the software

development life cycle/ functional role progression

● Strong understanding of various stakeholders and their roles in an IT consulting

organization

● Strong leadership skills and the ability to effectively manage a team, providing

direction, guidance and mentorship.

● Knowledge of learning and development with the ability conduct skill gap analysis

and identify training needs to help manage career progression

● Good general understanding of how large-scale software systems are designed, built,

tested, deployed, and delivered to customers

● Experience working across both startups and large organizations

● Strong experience with data analytics and presentation; experienced in interpreting

performance data and statistics

● Competence in building and effectively managing interpersonal relationships at all

levels of the company

● Should possess strong problem-solving skills to address challenges and make

informed decisions

● Openness to change, embracing new technologies, and staying updated with industry

trends

● Ability to explain complex processes and employee development milestones clearly

● Ability to think strategically and execute operationally

What you need to have:

MTX Group Inc. is seeking a motivated DevOps Engineer to join our team. MTX Group Inc is a global cloud implementation partner that enables organizations to become a fit enterprise through digital transformation and strategy. MTX is powered by the Maverick.io Artificial Intelligence platform and has a strong presence in the Public Sector providing proprietary designs and innovative concept accelerators around licensing and permitting, inspections, grants management, case management, and program management. MTX is a strategic partner with Salesforce with specialty expertise in Einstein Analytics, Mulesoft, Customer Community, Commerce Cloud, and Marketing Cloud. MTX is a Google Cloud partner helping accelerate digital transformation programs across federal, state, and local government agencies.

The DevOps role is responsible for maintaining infrastructure and both development and operational deployments in multiple cloud environments for MTX Group, Inc. and their clients. This role adheres to and promotes MTX Group, Inc’s company’s values by performing respective duties in a manner that supports and contributes to the achievement of MTX Group, Inc’s company’s goals.

Responsibilities:

• Develop and manage tools and services to be used by the organization and by external users of the platform
• Automate all operational and repetitive tasks to improve efficiency and productivity of all development teams
• Research and propose new solutions to improve the the mavQ platform in aspects of speed, scalability and security
• Automate and manage the cloud infrastructure of the organization distribute across the globe and across multiple cloud providers such as Google Cloud and AWS
• Ensure thorough logging, monitoring and alerting for all services and code running in the organization
• Work with development teams to communications and protocols for distributes microservices
• Help development teams debug devops related issues
• Manage CI/CD, Source Control and IAM for the organization

What you will bring:

• Bachelor’s Degree or equivalent 
• 4+ years of experience as a DevOps Engineer OR
• 2+ years of experience as backend developer and 2+ years of experience as DevOps or Systems engineer
• Hands on experience with Docker and Kubernetes
• Thorough understanding of operating systems and networking
• Theoretical and practical understanding of Infrastructure-as-code and Platform-as-a-service concepts
• Ability to understand and work with any service, tool or API as needed
• Ability to understand implementation of open source products and modify them if necessary
• Ability to visualize large scale distributed systems and debug issues or make changes to said systems
• Understanding and practical experience in managing CI/CD

What we offer:

• A competitive salary on par with top market standards

• Group Medical Insurance (Family Floater Plan - Self + Spouse + 2 Dependent Children)
• Sum Insured: INR 5,00,000/- 
• Maternity cover upto two children
• Inclusive of COVID-19 Coverage
• Cashless & Reimbursement facility
• Access to free online doctor consultation

• Personal Accident Policy (Disability Insurance) -

• Sum Insured: INR. 25,00,000/- Per Employee
• Accidental Death and Permanent Total Disability is covered up to 100% of Sum Insured
• Permanent Partial Disability is covered as per the scale of benefits decided by the Insurer
• Temporary Total Disability is covered

• An option of Paytm Food Wallet (up to Rs. 2500) as a tax saver  benefit
• Monthly Internet Reimbursement of upto Rs. 1,000 
• Opportunity to pursue Executive Programs/ courses at top universities globally
• Professional Development opportunities through various MTX sponsored certifications on multiple technology stacks including Salesforce, Google Cloud, Amazon & others

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