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Senior Implementation Engineer

LoginRadius is seeking a Senior Implementation Engineer to join our incredibly successful customer success team at Jaipur and Hyderabad office.

Job Responsibilities :
● Attending customer meetings and communicate with the customers to
understand their usecase/requirements.
● Assists with requirements gathering, analysis, and writing technical
documentation as per customer's usecase.
● Work closely with the customer's technical team in Implementing
LoginRadius features as per their usecase.
● Help the customer's technical team in Implementing LoginRadius features
with their app.
● Handoff and knowledge transfer of customer's Implementation to the
Technical support team.
● Develop and Maintain LoginRadius CMS Plugins and Web SDKs.
● When necessary, develop tools to help meet client edge cases.
 
Requirement
● Strong written and oral communication skills.
● Previous experience of working with customers.
● Strong troubleshooting, diagnostic and analytical skills for
problem-solving.
● Expertise in PHP/JavaScript and at least one CMS
Drupal/WordPress/Magento.
● Working knowledge in SSO protocols - SAML/OAuth/OIDC/JWT.
● Working Experience in Third-party Integrations using REST API.
● Familiarity with the Identity and Authentication Management system will
be a plus.
● Previous experience working with a SaaS product is a plus.
● Data migration experience a plus.
● 3+ years of experience.
● Knowledge of other languages i.e. NodeJS/DotNet/Python will be a plus.

Roles and Responsibilities:

1.Must have good analytical and problem solving skills.

2.Works as a Project Manager and reports directly to CTO/ VP

3.Manage daily/weekly scrums.

4.Able to perform and follow coding standards.

5.Perform R&D tasks if assigned and communicate with the Designer and UI team.

6.Taking leadership responsibilities and handling the team well

Position Title: Enterprise Architect Expert	Grade/Level: Principal Consultant
LoS: Advisory	Sub LoS/SBU: Government & Public Sector
Location: New Delhi/Jaipur	Position Type: Full time
Subject Matter Expertise: Enterprise/Solution Architect

Job Summary

 

At PwC, our purpose is to build trust in society and solve important problems. We’re a network of firms in 157 countries with more than 208,000 people who are committed to delivering quality in Assurance, Advisory and Tax services.

 

Within Advisory, PwC has a large team that enables government organisations to transform and provide better service to citizens and optimize operations. The open position is for a candidate who desires to work with government clients and bring about a change in society. A successful candidate will be expected to work pro-actively and effectively on multiple client engagements over the period of time and take ownership of the entire project delivery he/she entrusted with.

 

Proposed role requires a candidate with relevant experience in Enterprise/Solution Architecture. He/She would have lead the process improvement and solution conceptualization and handled large integrations involving the latest technologies in the field of solution architecture. The architect should have a successful track record in managing and implementing e-government projects with particular focus on business components, and has contributed to the IT Strategy, maintenance of the information strategy and use architecture to support business and process change.

 

The candidate should strong interpersonal skills, who not only enjoys the challenge of working with other team members but externally with a diverse, senior-Government officials across varied Ministries and PSUs. Recent experience and understanding of the Indian business ecosystem and government initiatives is a must.

 

The candidate will be required to showcase excellent communication skills and will have demonstrated consistently the skill and capability in delivering impactful and insightful projects in the past. He/she will also be required to participate in client meetings and, during the course of a project, will be responsive to client enquiries, eventually leading the delivery engagement.

 

They will also be expected to contribute to Practice or Firm development. This may be adjudged in various ways such as serving as a mentor to other team members, by leading training/development initiatives, contributing to thought leadership papers, assisting other network firms etc.

 

Positions are with PwC’s Government and Public Service (G&PS) practice, which works

with Central & State Governments, PSUs, donor agencies etc. The position can be based in Delhi or Kolkata. However the ideal candidate should not have any constraints to travel for work related opportunities, whether domestic or internationally.

Roles & Responsibilities: Provide input to team for presenting assessment and analysis findings in EA framework to stakeholder on matters related to strategy, organizations, and governance. Provide support and assistance in selecting the most appropriate EA approach for detailed development with focus on increasing its effectiveness. Work with team members and provide inputs in developing architecture and standards with emphasis on various aspects of EA. Work with other team members to develop the broad structure of EA framework with focus on governance decisions, structures and mechanisms to primarily elevate the role and impact of enterprise architecture within government departments, and to ensure that architecture thinking permeates in the ecosystem. Coordination between selected agencies/SI and purchaser/Department for technical issues. Share lessons learned and best practices across programs, building relationships with stakeholders and brokering relationships at all levels. Coordination of project Governance arrangements, Post Project Reviews, Programme level workshops. Issue tracking and resolution, status reporting and monitoring, service Level Agreement (SLA) monitoring.

Educational Qualifications   Post-Graduation: MCA/MSc/M.Tech (Computer Science, Information Technology, Electronics). Graduation: BE/BTech (Computer Science, Information Technology, Electronics).   Certifications Having one or more of the following certifications will be an added advantage: TOGAF PMP Prince 2   Work Experience Have 9 years+ of experience of working on ICT projects, with demonstrable experience on enterprise architecture and interoperability issues. Have hands-on experience working with major architecture components: business process, information, and infrastructure. Previous experience as a successful enterprise architect for government is highly desirable. Demonstrated experience in inter-platform application design and implementation. Experience and proficiency with data modelling and data architecture of highly scalable, multi-tenant environments. Experience in the field of Software Development, software project implementation Experience in prevalent project methodologies e.g. Agile and its estimation Knowledge of new age technology like microservice, devops and API architecture. Have good skills in strategic planning and policy level document development. Experience of working with Government (Central, State, ULBs)/related agencies is preferred in India or internationally. Extensive experience in designing systems and propose innovative solutions. Experience in working in Government sector will be added advantage Experience in Oracle suite like Oracle database, Exadata, WebLogic, Oracle SOA , Oracle IDM will be preferred.   Tools & Techniques Candidate should have experience in various EA tools like IBM Rational rose , EA Modelling tool, Erwin, Bizzdesign, Software AG etc. Thorough knowledge of MS Excel, Power Point and other project management tools.   Required Skill Sets Conduct assessment and analysis not limited to working knowledge and experience with application process improvement techniques and best practices, software engineering concepts and project management methodologies. Ability to review different software architecture document, technical design document etc. Conduct consultation on application and software with related stakeholders Work with team members and provide inputs in developing architecture and standards with emphasis on the ICT aspects of EA Design, develop and implement interoperability framework .Provide inputs on EA related to data - storage, access, sharing and exchange and application – cross-cutting application capabilities Contribute to various development of all reference models Proven experience in providing service to internal stakeholders to achieve successful project outcomes. Hands-on approach to project management. Personality traits (desired) Strong communications skills, both written and verbal. Communicating passion, energy, intensity, and excitement in a direct, apolitical, way. Ability to handle complex assignment independently. Ability to work with ambiguity. Taking a systematic, structured view of situations. Team player - Work in a large team with people from diverse backgrounds. Ability to interact with client (senior government officials). Driving to root causes and able to identify trends, process improvement opportunities and broader business implications. Demonstrating willingness to ‘get hands dirty’ and developing a problem-solving attitude. Plans, manages and drives own efforts to successfully deliver client commitments. Willingness and ability to handle multiple projects with competing deadlines, working with individuals who have different working styles, and managing challenging expectations. Taking ownership of each project by doing what is needed at all phases of the process, anticipating next steps and not waiting to be told what to do. Ability to prioritize in own workload to realign resources where/when needed. Strong personal and professional presence and self-confidence, capable of working effectively with senior team as well as all other levels. High drive, energy and work ethic; creative, flexible and adaptive in leading change. Engaging interpersonal style and excellent relationship building skills, with the desire and ability to coach and mentor team members. The skills we look for in future employees:   All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, ‘The PwC Professional’. The PwC Professional focuses on five core attributes; whole leadership, business acumen, technical capabilities, global acumen and relationships. We use this framework to recruit, develop and assess our people, at all grades and all areas of our business, because we expect all of our people to be leaders

Responsibilities 

 

• Gain a deep understanding of customer experience, identify, and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth

 

• Translate product strategy into detailed requirements and prototypes

 

• Scope and prioritize activities based on business and customer impact

• Define vision, strategy, teams and detailed roadmap for the Customer Acquisition area, maximizing monetization through marketing channels like SEO, SEM, CRM, Display Advertising,

• Drive operational product delivery: specify user stories/ product features, determine business value, priorities and MVP. Support product build. Provide acceptance for delivered product.

• Identify customers behaviours and needs through research and analysis on the upper funnel of the customer journey

• Analyse, understand and share learnings from experimentation to build a strong knowledge base of the product
  
  Skills and Experience
  
  - AARRR
  
  - Min. 4 years experience in B2C Product Management
  
  - Experience on Customer Acquisition Marketing, being able to define strategies to achieve marketing goals though product roadmap planning
  
  - Solid end-to-end understanding of internet businesses
  
  - Solid technical understanding
  
  - Experience with web analytics software such as Google analytics
  
  - Familiarity with A/B testing or other multivariate testing
  
  - Knowledge and experience in conversion optimisation, digital marketing, UX design and/or consumer psychology and research is a plus
  
  - Highly developed interpersonal and communication skills
  
  Abilities/Qualities
  
  - User focused individual who keeps the customer at the heart of everything we do, while having strong commercial awareness
  
  - Data driven. Base your decisions on facts rather than opinions
  
  - A go-getter who isn't afraid to get their hands dirty and dives into a project to achieve success by problem solving
  
  - Eager to learn and aware that valuable information can come from both positive and negative results through experimentation -Passionate about product development and constantly looking for ways to improve it
  
  - Open minded team player with excellent communication skills -Self-motivated and results driven with a take charge attitude to manage the full development cycle of a product

 

• Skilled at working effectively with cross functional teams in a matrix organization

Title 

ML Product Manager

Reporting to 

Sr. Director of Product Management

About the role

We are looking for a Product Manager for our AI/ML Product team that is responsible for delivering ML powered products and applications such as Campaign recommendations and personalization.

As part of the team, the candidate will lead the full product lifecycle of the product, including market research, competitive analysis, gathering requirements, developing specifications, and getting the product developed and delivered to customers. 

You will help transform ideas into AI products for our customers and drive adoption working with cross functional teams.

What You'll Do

• Own product feature from market research, execution, go-to-market and impact evaluation.
• Review customer feedback, analyze impact and prioritize it, and convert into clearly defined product requirements to create a feature backlog
• Write product specs, define product UI with the UX team, review test plans.
• Collaborate with Engineering in product development, validating builds and driving releases to meet target dates.
• Be the product champion. Document product functionality and train the organization on new features. Define the value proposition of your products and guide marketing / sales in selling your products. 
• Facilitate in data-driven decision making and create the telemetry and metrics required to evaluate the success of the products you launch.
• Define and drive internal and external pilots prior to releases to gather early feedback and ensure adoption of new features and functionality. 

What You'll Need

• 4+ years of Product Management experience in an enterprise B2B/B2B2C SaaS company building products in one or more of the following domains: marketing cloud products, such as Campaign Management, Segmentation, Marketing Automation
• Experience working on AI/ML projects and applications, Data & Analytics
• Experience working in Agile development environment  
• Strong analytical and problem-solving skills
• Strong communication skills 
• Self-starter, detail-oriented
• Technical background required. MBA is a strong plus.

Bonus Points if You Have

• Familiarity with multi-cloud environments
• Familiarity with Enterprise Data Platforms, CDP and Enterprise Integrations 

What you need to have:

Digital & IT Project Manager 

• Identify & document the Scope of Work (SOW), objectives and any assumptions.
  
• Prepare cost estimates for manpower + materials, and ensure we are charging accurately for our projects.
  
• Develop a detailed project plan, and monitor progress using appropriate systems, tools and techniques.
  
• Establish and maintain relationships with third parties/vendors.
  
• Seek opportunities for improvement and suggest new projects.
  

• Ensure availability of all the tools and resources before initiating a project.
  
• Prepare and maintain timelines for the effective tracking and completion of the project.
  
• Delegate to internal resources and vendors effectively, and track progress ensuring the project runs on schedule.
  
• Coordinate with all the internal and external stakeholders for information, approvals, resolving issues, status updates, answering queries etc. While maintaining transparent communication.

• Maintain timesheet logs for all the resources.
  
• Create and maintain comprehensive project documentation, plans and reports.
  
• Ensure standards and requirements are met through conducting quality assurance tests.
  
• Analyze and Highlight potential risks or malfunctions and act proactively to resolve issues ensuring the project stays on time and on budget.

• Excellent communication (verbal & written), interpersonal and consulting skills
  
• Ability to manage multiple teams and projects simultaneously
  
• Excellent organization and time management skills
  
• Ability to meet targets and deadlines.
  
• Quick thinking, problem solving skills
  
• Detail-oriented
  
• Budget management
  
• Confident, pleasant personality, ambitious, self-motivated.
  

​We offer competitive compensation and benefits.

Job Roles

 

 

Sales :

- Plan and achieve monthly sell out targets

- Achieve Monthly, Quarterly and Yearly Revenue and PM Goals

- Create Weekly/Monthly reports and monitor performance, driven by on-site KPIs

- Conduct Monthly Business review with partners.

- Review and tracking of commercial agreements

Marketing and Onsite Experience :

- Plan Marketing/Promotional calendar with Digital Marketing Manager for Ellementry.com as per quarterly/yearly marketing budgets.

- Actively support and drive the Seasonal Go To Market execution for Ellementry.com

- Constant improvement and actualization of customers on-site experience in alignment with defined GTM strategy

- To Ensure Catalog and Listing Hygiene and achieve high content score

- Charged with and responsible for identifying new ways to improve site conversion, average order size, cart abandonment, and other key performance indicators to maximize sales growth and profitability.

- Provide oversight for managing Affiliate program

KPIs :

- Own e-Commerce projects and work with respective partners and regional/global teams to support the definition, technical implementation, testing, deployment and operations of chosen e-Commerce project.

- Perform cross-platform, cross-browser QA validations on website development releases, acting as the liaison between eCommerce, Global Team, and IT to ensure smooth project planning and delivery.

- Propose and implement websites evolutions - including new content and new features

- Coordinate deployment and UAT.

Qualifications : Diploma / Bachelors degree. Masters degree will be preferable.

Other Job Requirements :

- 3-5 years of experience with minimum 2 years of relevant experience in managing dot com and Marketplace business for a brand.

- Basic technical know how of an E-commerce site and understanding of building/improving E-com sites.

- Good understanding of online marketing opportunities (web, social, e-mail, search, mobile).

- Able to interpret business objectives and successfully incorporate those objectives into projects.

- Good understanding of online marketing opportunities (web, social, e-mail, search, mobile, chat, telephony).

- Good knowledge of web analytics tools such as Google Analytics & GTM.

- Strong verbal and written communication skills.

- Highly organized, task-oriented, business-driven.

- Project management and strong attention to detail skills