Cloud Operations Engineer

Requirements

Core skills:

● Strong background in Linux / Unix Administration and

troubleshooting

● Experience with AWS (ideally including some of the following:

VPC, Lambda, EC2, Elastic Cache, Route53, SNS, Cloudwatch,

Cloudfront, Redshift, Open search, ELK etc.)

● Experience with Infra Automation and Orchestration tools

including Terraform, Packer, Helm, Ansible.

● Hands on Experience on container technologies like Docker,

Kubernetes/EKS, Gitlab and Jenkins as Pipeline.

● Experience in one or more of Groovy, Perl, Python, Go or

scripting experience in Shell.

● Good understanding of with Continuous Integration(CI) and

Continuous Deployment(CD) pipelines using tools like Jenkins,

FlexCD, ArgoCD, Spinnaker etc

● Working knowledge of key value stores, database technologies

(SQL and NoSQL), Mongo, mySQL

● Experience with application monitoring tools like Prometheus,

Grafana, APM tools like NewRelic, Datadog, Pinpoint

● Good exposure on middleware components like ELK, Redis, Kafka

and IOT based systems including Redis, NewRelic, Akamai,

Apache / Nginx, ELK, Grafana, Prometheus etc

Good to have:

● Prior experience in Logistics, Payment and IOT based applications

● Experience in unmanaged mongoDB cluster, automations &

operations, analytics

● Write procedures for backup and disaster recovery

Core Experience

● 3-5 years of hands-on DevOps experience

● 2+ years of hands-on Kubernetes experience

● 3+ years of Cloud Platform experience with special focus on

Lambda, R53, SNS, Cloudfront, Cloudwatch, Elastic Beanstalk,

RDS, Open Search, EC2, Security tools

● 2+ years of scripting experience in Python/Go, shell

● 2+ years of familiarity with CI/CD, Git, IaC, Monitoring, and

Logging tools

POSITION SUMMARY:

We are looking for a passionate, high energy individual to help build and manage the infrastructure network that powers the Product Development Labs for F5 Inc. The F5 Infra Engineer plays a critical role to our Product Development team by providing valuable services and tools for the F5 Hyderabad Product Development Lab. The Infra team supports both production systems and customized/flexible testing environments used by Test and Product Development teams. As an Infra Engineer, you ’ll have the opportunity to work with cutting-edge technology and work with talented individuals. The ideal candidate will have experience in Private and Public Cloud – AWS-AZURE-GCP, OpenStack, storage, Backup, VMware, KVM, XEN, HYPER-V Hypervisor Server Administration, Networking and Automation in Data Center Operations environment at a global enterprise scale with Kubernetes, OpenShift Container Flatforms.

EXPERIENCE

7- 9+ Years – Software Engineer III

PRIMARY RESPONSIBILITIES:

• Drive the design, Project Build, Infrastructure setup, monitoring, measurements, and improvements around the quality of services Provided, Network and Virtual Instances service from OpenStack, VMware VIO, Public and private cloud and DevOps environments.

• Work closely with the customers and understand the requirements and get it done on timelines.

• Work closely with F5 architects and vendors to understand emerging technologies and F5 Product Roadmap and how they would benefit the Infra team and its users.

• Work closely with the Team and complete the deliverables on-time

• Consult with testers, application, and service owners to design scalable, supportable network infrastructure to meet usage requirements.

• Assume ownership for large/complex systems projects; mentor Lab Network Engineers in the best practices for ongoing maintenance and scaling of large/complex systems.

• Drive automation efforts for the configuration and maintainability of the public/private Cloud.  

• Lead product selection for replacement or new technologies

• Address user tickets in a timely manner for the covered services

• Responsible for deploying, managing, and supporting production and pre-production environments for our core systems and services.

• Migration and consolidations of infrastructure

• Design and implement major service and infrastructure components.

• Research, investigate and define new areas of technology to enhance existing service or new service directions.

• Evaluate performance of services and infrastructure; tune, re-evaluate the design and implementation of current source code and system configuration.

• Create and maintain scripts and tools to automate the configuration, usability and troubleshooting of the supported applications and services.

• Ability to take ownership on activities and new initiatives.

• Infra Global Support from India towards product Development teams.

• On-call support on a rotational basis for a global turn-around time-zones

• Vendor Management for all latest hardware and software evaluations keep the system up-to-date.

KNOWLEDGE, SKILLS AND ABILITIES:

• Have an in-depth multi-disciplined knowledge of Storage, Compute, Network, DevOps technologies and latest cutting-edge technologies.

• Multi-cloud - AWS, Azure, GCP, OpenStack, DevOps Operations

• IaaS- Infrastructure as a service, Metal as service, Platform service

• Storage – Dell EMC, NetApp, Hitachi, Qumulo and Other storage technologies

• Hypervisors – (VMware, Hyper-V, KVM, Xen and AHV)

• DevOps – Kubernetes, OpenShift, docker, other container and orchestration flatforms

• Automation – Scripting experience python/shell/golan , Full Stack development and Application Deployment

• Tools - Jenkins, splunk, kibana, Terraform, Bitbucket, Git, CI/CD configuration.

• Datacenter Operations – Racking, stacking, cable matrix, Solution Design and Solutions Architect 

• Networking Skills –   Cisco/Arista Switches, Routers, Experience on Cable matrix design and pathing (Fiber/copper)

• Experience in SAN/NAS storage – (EMC/Qumulo/NetApp & others)

• Experience with Red Hat Ceph storage.

• A working knowledge of Linux, Windows, and Hypervisor Operating Systems and virtual machine technologies

• SME - subject matter expert for all cutting-edge technologies

• Data center architect professional & Storage Expert level Certified professional experience .

• A solid understanding of high availability systems, redundant networking and multipathing solutions

• Proven problem resolution related to network infrastructure, judgment, negotiating and decision-making skills along with excellent written and oral communication skills.

• A Working experience in Object – Block – File storage Technologies

• Experience in Backup Technologies and backup administration.

• Dell/HP/Cisco UCS server’s administration is an additional advantage.

• Ability to quickly learn and adopt new technologies.

• A very very story experience and exposure towards open-source flatforms.

• A working experience on monitoring tools Zabbix, nagios , Datadog etc ..

• A working experience on and BareMetal services and OS administration.

• A working experience on the cloud like AWS- ipsec, Azure - express route, GCP – Vpn tunnel etc.

• A working experience in working using software define network like (VMware NSX, SDN, Openvswitch etc ..)

• A working experience with systems engineering and Linux /Unix administration

• A working experience with Database administration experience with PostgreSQL, MySQL, NoSQL

• A working experience with automation/configuration management using either Puppet, Chef or an equivalent

• A working experience with DevOps Operations Kubernetes, container, Docker, and git repositories

• Experience in Build system process and Code-inspect and delivery methodologies.

• Knowledge on creating Operational Dashboards and execution lane.

• Experience and knowledge on DNS, DHCP, LDAP, AD, Domain-controller services and PXE Services

• SRE experience in responsible for availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning.

• Vendor support – OEM upgrades, coordinating technical support and troubleshooting experience.

• Experience in handling On-call Support and hierarchy process.

• Knowledge on scale-out and scale-in architecture.

• Working experience in ITSM / process Management tools like ServiceNow, Jira, Jira Align.

• Knowledge on Agile and Scrum principles

• Working experience with ServiceNow

• Knowledge sharing, transition experience and self-learning Behavioral.

We are looking for candidates that have experience in development and have performed CI/CD based projects. Should have a good hands-on Jenkins Master-Slave architecture, used AWS native services like CodeCommit, CodeBuild, CodeDeploy and CodePipeline. Should have experience in setting up cross platform CI/CD pipelines which can be across different cloud platforms or on-premise and cloud platform.

Job Description:

• Hands on with AWS (Amazon Web Services) Cloud with DevOps services and CloudFormation.
• Experience interacting with customer.
• Excellent communication.
• Hands-on in creating and managing Jenkins job, Groovy scripting.
• Experience in setting up Cloud Agnostic and Cloud Native CI/CD Pipelines.
• Experience in Maven.
• Experience in scripting languages like Bash, Powershell, Python.
• Experience in automation tools like Terraform, Ansible, Chef, Puppet.
• Excellent troubleshooting skills.
• Experience in Docker and Kuberneties with creating docker files.
• Hands on with version control systems like GitHub, Gitlab, TFS, BitBucket, etc.

MLOps Engineer

Required Candidate profile :

• 3+ years’ experience in developing continuous integration and deployment (CI/CD) pipelines (e.g. Jenkins, Github Actions) and bringing ML models to CI/CD pipelines
• Candidate with strong Azure expertise
• Exposure of Productionize the models
• Candidate should have complete knowledge of Azure ecosystem, especially in the area of DE
• Candidate should have prior experience in Design, build, test, and maintain machine learning infrastructure to empower data scientists to rapidly iterate on model development
• Develop continuous integration and deployment (CI/CD) pipelines on top of Azure that includes AzureML, MLflow and Azure Devops
• Proficient knowledge of git, Docker and containers, Kubernetes
• Familiarity with Terraform
• E2E production experience with Azure ML, Azure ML Pipelines
• Experience in Azure ML extension for Azure Devops
• Worked on Model Drift (Concept Drift, Data Drift preferable on Azure ML.)
• Candidate will be part of a cross-functional team that builds and delivers production-ready data science projects. You will work with team members and stakeholders to creatively identify, design, and implement solutions that reduce operational burden, increase reliability and resiliency, ensure disaster recovery and business continuity, enable CI/CD, optimize ML and AI services, and maintain it all in infrastructure as code everything-in-version-control manner.
• Candidate with strong Azure expertise
• Candidate should have complete knowledge of Azure ecosystem, especially in the area of DE
• Candidate should have prior experience in Design, build, test, and maintain machine learning infrastructure to empower data scientists to rapidly iterate on model development
• Develop continuous integration and deployment (CI/CD) pipelines on top of Azure that includes AzureML, MLflow and Azure Devops

Hammoq is an exponentially growing Startup in US and UK. 

Design and implement secure automation solutions for development, testing, and production environments

• Build and deploy automation, monitoring, and analysis solutions

• Manage our continuous integration and delivery pipeline to maximize efficiency

• Implement industry best practices for system hardening and configuration management

• Secure, scale, and manage Linux virtual environments

• Develop and maintain solutions for operational administration, system/data backup, disaster recovery, and security/performance monitoring

• Continuously evaluate existing systems with industry standards, and make recommendations for improvement

Desired Skills & Experiences

• Bachelor’s or Master's degree in Computer Science, Engineering, or related field

• Understanding of system administration in Linux environments

• Strong knowledge of configuration management tools

• Familiarity with continuous integration tools such as Jenkins, Travis CI, Circle CI

• Proficiency in scripting languages including Bash, Python, and JavaScript

• Strong communication and documentation skills

• An ability to drive to goals and milestones while valuing and maintaining a strong attention to detail

• Excellent judgment, analytical thinking, and problem-solving skills

• Full understanding of software development lifecycle best practices

• Self-motivated individual that possesses excellent time management and organizational skills
  
  In PM's Words 
  Bash scripting, Containerd(or docker), Linux Operating system basics, kubernetes, git, Jenkins ( or any pipeline management), GCP ( or idea on any cloud technology)
  
  Linux is major..most of the people are coming from Windows.. we need Linux.. and if windows is also there it will be added advantage
  
  There is utmost certainilty that you will be working with an amazing team...

About Us

We have grown over 1400% in revenues in the last year.

Interface.ai provides an Intelligent Virtual Assistant (IVA) to FIs to automate calls and customer inquiries across multiple channels and engage their customers with financial insights and upsell/cross-sell.

Our IVA is transforming financial institutions’ call centers from a cost to a revenue center.

Our core technology is built 100% in-house with several breakthroughs in Natural Language Understanding. Our parser is built based on zero-shot learning that helps us to launch industry-specific IVA that can achieve over 90% accuracy on Day-1. 

We are 45 people strong with employees spread across India and US locations. Many of them come from ML teams at Apple, Microsoft, and Salesforce in the US along with enterprise architects with over 20+ years of experience building large-scale systems. Our India team consists of people from ISB, IIMs, and many who have been previously part of early-stage startups. 

We are a fully remote team.

Founders come from Banking and Enterprise Technology backgrounds with previous experience scaling companies from scratch to $50M+ in revenues.

As a Site Reliability Engineer you will be in charge of:

• Designing, analyzing and troubleshooting large-scale distributed systems
• Engaging in cross-functional team discussions on design, deployment, operation, and maintenance,  in a fast-moving, collaborative set up
• Building automation scripts to validate the stability, scalability, and reliability of interface.ai’s products & services as well as enhance interface.ai’s employees’ productivity
• Debugging and optimizing code and automating routine tasks
• Troubleshoot and diagnose issues (hardware or software), propose and implement solutions to ensure they occur with reduced frequency
• Perform the periodic on-call duty to handle security, availability, and reliability of interface.ai’s products 
• You will follow and write good code and solid engineering practices

You can be a great fit if you are :

1. Extremely self motivated
2. Ability to learn quickly
3. Growth Mindset (read this if you don't know what it means - https://www.amazon.com/Mindset-Psychology-Carol-S-Dweck/dp/0345472322" target="_blank">link)
4. Emotional Maturity (read this if you don't know what it means - https://medium.com/@krisgage/15-signs-of-emotional-maturity-38b1a2ab9766" target="_blank">link)
5. Passionate about the possibilities at the intersection of AI + Banking
6. Worked in a startup of 5 to 30 employees
7. Developer with a strong interest in systems Design. You will be building, maintaining, and scaling our cloud infrastructure through software tooling and automation. 
8. 4-8 years of industry experience developing and troubleshooting large-scale infrastructure on the cloud
9. Have a solid understanding of system availability, latency, and performance
10. Strong programming skills in at least one major programming language and the ability to learn new languages as needed  
11. Strong System/network debugging skills
12. Experience with management/automation tools such as Terraform/Puppet/Chef/SALT
13. Experience with setting up production-level monitoring and telemetry
14. Expertise in Container management & AWS
15. Experience with kubernetes is a plus
16. Experience building CI/CD pipelines
17. Experience working with Web sockets, Redis, Postgres, Elastic search, Logstash
18. Experience working in an agile team environment and proficient understanding of code versioning tools, such as Git.
19. Ability to effectively articulate technical challenges and solutions.
20. Proactive outlook for ways to make our systems more reliable

Job Dsecription:

○ Develop best practices for team and also responsible for the architecture

○ solutions and documentation operations in order to meet the engineering departments quality and standards

○ Participate in production outage and handle complex issues and works towards Resolution

○ Develop custom tools and integration with existing tools to increase engineering Productivity

Required Experience and Expertise

○ Having a good knowledge of Terraform + someone who has worked on large TF code bases.

○ Deep understanding of Terraform with best practices & writing TF modules.

○ Hands-on experience of GCP  and AWS and knowledge on AWS Services like VPC and VPC related services like (route tables, vpc endpoints, privatelinks) EKS, S3, IAM. Cost aware mindset towards Cloud services.

○ Deep understanding of Kernel, Networking and OS fundamentals

NOTICE PERIOD - Max - 30 days