Cloud Operations Engineer

NOTE- This is a contractual role for a period of 3-6 months.

Responsibilities:

● Set up and maintain CI/CD pipelines across services and environments

● Monitor system health and set up alerts/logs for performance & errors ● Work closely with backend/frontend teams to improve deployment velocity

● Manage cloud environments (staging, production) with cost and reliability in mind

● Ensure secure access, role policies, and audit logging

● Contribute to internal tooling, CLI automation, and dev workflow improvements

Must-Haves:

● 2–3 years of hands-on experience in DevOps, SRE, or Platform Engineering

● Experience with Docker, CI/CD (especially GitHub Actions), and cloud providers (AWS/GCP)

● Proficiency in writing scripts (Bash, Python) for automation

● Good understanding of system monitoring, logs, and alerting

● Strong debugging skills, ownership mindset, and clear documentation habits

● Infra monitoring tools like Grafana dashboards

We are now seeking a talented and motivated individual to contribute to our product in the Cloud data

protection space. Ability to clearly comprehend customer needs in a cloud environment, excellent

troubleshooting skills, and the ability to focus on problem resolution until completion are a requirement.

Responsibilities Include:

Review proposed feature requirements

Create test plan and test cases

Analyze performance, diagnosis, and troubleshooting

Enter and track defects

Interact with customers, partners, and development teams

Researching customer issues and product initiatives

Provide input for service documentation

Required Skills:

Bachelor's degree in Computer Science, Information Systems or related discipline

3+ years' experience inclusive of Software as a Service and/or DevOps engineering experience

Experience with AWS services like VPC, EC2, RDS, SES, ECS, Lambda, S3, ELB

Experience with technologies such as REST, Angular, Messaging, Databases, etc.

Strong troubleshooting skills and issue isolation skills

Possess excellent communication skills (written and verbal English)

Must be able to work as an individual contributor within a team

Ability to think outside the box

Experience in configuring infrastructure

Knowledge of CI / CD

Desirable skills:

Programming skills in scripting languages (e.g., python, bash)

Knowledge of Linux administration

Knowledge of testing tools/frameworks: TestNG, Selenium, etc

Knowledge of Identity and Security

Description

Do you dream about code every night? If so, we’d love to talk to you about a new product that we’re making to enable delightful testing experiences at scale for development teams who build modern software solutions.

What You'll Do

 Troubleshooting and analyzing technical issues raised by internal and external users.

 Working with Monitoring tools like Prometheus / Nagios / Zabbix.

 Developing automation in one or more technologies such as Terraform, Ansible, Cloud Formation, Puppet, Chef will be preferred.

 Monitor infrastructure alerts and take proactive action to avoid downtime and customer impacts.

 Working closely with the cross-functional teams to resolve issues.

 Test, build, design, deployment, and ability to maintain continuous integration and continuous delivery process using tools like Jenkins, maven Git, etc.

 Work in close coordination with the development and operations team such that the application is in line with performance according to the customer's expectations.

What you should have

 Bachelor’s or Master’s degree in computer science or any related field.

 3 - 6 years of experience in Linux / Unix, cloud computing techniques.

 Familiar with working on cloud and datacenter for enterprise customers.

 Hands-on experience on Linux / Windows / Mac OS’s and Batch/Apple/Bash scripting.

 Experience with various databases such as MongoDB, PostgreSQL, MySQL, MSSQL.

 Familiar with AWS technologies like EC2, S3, Lambda, IAM, etc.

 Must know how to choose the best tools and technologies which best fit the business needs.

 Experience in developing and maintaining CI/CD processes using tools like Git, GitHub, Jenkins etc.

 Excellent organizational skills to adapt to a constantly changing technical environment

DevOps Engineer

Company Introduction 

https://www.cometchat.com/">CometChat harnesses the power of chat by helping thousands of businesses around the world create customized in-app messaging experiences. Our products allow developers to seamlessly add voice, video and text chat to their websites and mobile apps so that their users can communicate with each other, resulting in a unified customer experience, increased engagement and retention, and revenue growth.

In 2019, CometChat was selected into the exclusive Techstars Boulder Accelerator. CometChat (Industry CPaaS: communication-platform-as-a-service) has also been listed among the top 10 best SaaS companies by G2 Crowd. With solid financials, strong organic growth and increasing interest in developer tool-focused companies (from the market and with top technical talent), we’re heading into an exciting period of growth and acceleration. https://www.crunchbase.com/organization/cometchat">CometChat is backed by seasoned investors such as iSeed Ventures, Range Ventures, Silicon Badia, eonCapital and Matchstick Ventures.

A global business from the start, we have 60+  team members across our Denver and Mumbai offices serving over 50,000 customers around the world. We’ve had an exciting journey so far, and we know this is just the beginning!

CometChat’s Mission

Enable meaningful connections between real people in an increasingly digital world.

CometChat’s Products

CometChat offers a robust suite of cloud hosted text, voice and video options that meet businesses where they are–whether they need drag and drop plugins that can be ready within 30 minutes or if they want more advanced features and can invest development resources to launch the experience that will best serve their users. 

● Quickly build a reliable & full featured chat experience into any mobile or web app

● Fully customizable SDKs and API designed to help companies ship faster

At every step, CometChat helps customers solve complex infrastructure, performance and security challenges, regardless of the platform. But there is so much more! With over 20 ready to use extensions, customers can build an experience and get the data, analysis and insights they need to drive their business forward.

 CometChat’s solutions are perfect for every kind of chat including:

● Social community – Allowing people in online communities to interact without moving the conversation to another platform

● Marketplace – Enabling communications between buyers and sellers

● Events – Bringing thousands of users together to interact without diminishing the quality of the experience

● Telemedicine – Making connections between patients and providers more accessible

● Dating – Keeping people engaged while they connect with one another

● And more!

CometChat is committed to fostering a culture of innovation & collaboration. Our people are our strength so we respect and nurture their individual talent and potential. Join us if you are looking to be a part of a high growth team!

Position Overview & Priorities:

The DevOps Engineer will be responsible for effective provisioning, installation/configuration, operation, and maintenance of systems and software using Infrastructure as Code. This can include the provision of cloud instances, streamlining deployments, configuring virtual instances, scaling out DB servers.

Primary responsibility would be:

• Oversight of all server environments, from Dev through Production.
• Work on an infrastructure that is 100% on AWS.
• Work on CI/CD tooling which is used to build and deploy code to our cloud.
• Assist with day-to-day issue management.
• Work on internal tooling which simplifies workflows.
• Research, design and implement solutions for fault tolerance, monitoring, performance enhancement, capacity optimization, and configuration management of systems and applications.

Work Location:

We operate on a Hybrid model – you choose where you work from! Remotely or from our offices. Currently, our talent is spread across 14 different cities globally.

Prioritized Experiences and Capabilities:

• 2-4 years of experience working as a DevOps Engineer/currently practicing DevOps methodology
• Experience in AWS Infrastructure
• Hands-on experience with Infrastructure as Code (Cloud Formation / Terraform, Puppet / Chef / Ansible)
• Strong background in Linux/Unix Administration
• DevOps automation with CI/CD, a pipeline that enforces proper versioning and branching practices
• Experience in Docker and Kubernetes.

Job Description

• Experienced in Cloud (AWS, Digital Ocean, Google& Azure) development and System Operations.
• Cloud Storage Services and prior experience in designing and building infrastructure components in Amazon. DigitalOcean (or other cloud providers).
• Strong Linux experience (Red Hat 6.x/CentOS 5.x & 6.x, Debian).
• Expert Knowledge in - Git, Jenkins
• Should have experience in CI/CD Automation using tools like Jenkins, Ansible, puppet/Mcollective, Chef Docker, Kubernetes, GIT, Ansible, Terraform, Packer, Hashicorp Vault Docker, Kubernetes, Python Scripting etc.
• Good working knowledge with scripting languages such as Python, php
• Good communications and Presentation Skills

Preferred Education:

Bachelor's Degree or global equivalent in Computer Science or related field

DevOps Consultant!! MERN Stack Project Manager – Systems (Enterprise or Solutions) Architect needed!

Hello superstar,

I appreciate you taking time to read this. I have posted a job for developers to work on a start-up, the link is ......

I would need someone with DevOps experience, to ensure that the project is undertaken with the highest standards possible. I have had many experiences where ‘completed’ software after years of development was filled with bugs and it would be more cost-effective to start from scratch than to attempt to find and correct all the bugs.

I have attempted to learn as much as possible, but I now have an opportunity and it would better serve the venture to have someone handle the management of the project to ensure that;

• We choose the most appropriate technology
• We choose competent developers in those technologies
• The architecture and data modeling are clearly defined in a ‘blueprint’ plan
• A DevOps environment and processes are set up and the developers understand what is required
• Proper tests are carried out to ensure everything works as intended
• There are processes for testers to follow and competent testers are selected to follow them
• Accessibility, localization, and internationalization are planned ahead of time
• Security, scalability, and other future probabilities that I may not even be aware of are considered and planned ahead of time
• Documentation and code reviews, refactoring and other quality assurance processes are undertaken
• Working software is produced and systems that enable new developers or teams of people to easily take over and/or contribute new modules or updates in a controlled and organized fashion
• Cost estimates or budgets/projections or use of SaaS, hosting and other 3rd party services and applications

I am more concerned with a professional and world-class organizational system than with any particular type of software been produced as the strong foundation will enable anything to be creating with efficacy and precision.

Again, thank you for reading this, please reply with the word “superstar” anywhere in the second line of your response.  I look forward to hearing from you.

Warm wishes DevOps Evangelist,