We are looking for an enthusiastic IT Manager with minimum 5 years of direct consulting experience in a mixed computing (Mac + PC) startup environment and has a taste for variety, creativity, and chaos. Our work environment appeals to self directed, flexible team players that have great interpersonal skills, learn quickly, work smart, and play hard.
Their primary duties include analysing and diagnosing a company's IT infrastructure, understanding a client's business needs and designing and implementing a technology solution.
ABOUT COMPANY
Founded by Tarang Sanghi, Sanghi Tech is a tech consulting firm based in Jaipur, Rajasthan (INDIA).
We offer wide variety of technology services tailored to our client's unique needs. We create high quality and scalable solutions across all stages of hardware and software setups — consultation, design, procurement, deployment, migration, and tech support.
For more details: www.sanghi.tech
ABOUT DEPARTMENT
We make awesome IT solutions using technology in creative ways and delivering the best user experience for all business requirements and provide business critical support. While ensuring all systems and applications run at peak performance. At, SanghiTech Technology & Security team work together, to secure all information and physical infrastructure.
THE PROJECT(s)
Develop and deploy complete IT System backbone for our entire organisation and group businesses including, networking, security, storage and backup, user management etc.
Deploy a CRM system across various sales teams.
Establish key relationships with various hardware and software vendors.
SCENARIO
Environment - Consulting Startup
Fresh - You'll be the first person on team.
AREA OF RESPONSIBILITIES*
Planning & Strategy:
- To understand Business trends and anticipates client’s growing needs and requirements to deploy new and innovative technologies / systems / software / hardware.
- Assess pain-areas in which new technology, solutions and workflows can be implemented to improve efficiency and productivity.
- Policy Development - Develop and implement all IT policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing, and service provision.
- Plan & manage financial aspects of the IT Department , including purchasing & budgeting.
- Develop security standards, procedures, and guidelines for multiple platforms.
- Design, implement and upgrade secure solutions to meet employee needs while protecting the company's assets.
- Analysing a company's IT system and infrastructure.
- Will evaluate and foster innovation, to deliver high impact IT solutions. By coordinating the, business process-integration, automation and operation of all IT systems across the company / clients.
- It’s a startup. So, you’ll be expected to set up all initial IT Systems and Platforms from scratch.
- Research, test and deploy new solutions based on the requirements of different department across the company - Admin, HR, IT, Accounts, Sales, Client Relations, Marketing & Design.
- Manage - Monitor, maintain, develop, upgrade, and support all current and future IT systems, including workstations, operating systems, databases, telephones, software applications, and peripherals.
- Coordinate with vendor(s) - For specialised setups, be the company representative in supervising and coordination when an external agency is involved.
- Planning a timeline for completion of projects.
- Monitoring the success of IT solution, and producing detailed reports on the efficacy of the technology.
IT Systems
- Test, flag and fix potential problems, inefficiencies and weaknesses in all IT platforms used across the company / clients.
- Be able to provide strong day-to-day server and workstation support .
- Periodic updates and maintenance of all the software used across different departments.
- Dealing with product faults and arranging repairs and replacements.
- You’ll be THE go to person for any kind of IT query.
- Employee support is the top priority with responsibilities that include answering, evaluating and prioritising incoming requests for assistance from users:
- Experiencing problems with hardware, software, networking, and other computer related technologies.
- Take download request from employees then, find and download all the resources requested. (Software, Tutorials, Videos etc).
- Installing computer equipment and software, working with users to recommend appropriate hardware and software upgrades.
- Handle all employee joining and exiting formalities, for a smooth experience.
- Training & Orientation of all employees - on all software platforms, feature updates, workflows and best practices.
- Ensure the creation and maintenance of all written documentation, including system and user manuals, company wiki, license agreements, warranties, and modifications & upgrades.
- Develop standard operating procedures and best practices, including providing written protocols and guidance to IT staff and to end-users.
Requirements
Years of Relevant Experience 5+
Education & Work experience**
- We prioritise skills over degrees but B.E (Computer Science/ Computer Engg/ IT Engg.), MCA or equivalent education and experience is a bonus.
- Progressive IT experience, including experience in a multi-office environment.
- Previous experience building and supporting Operational and Business Support Systems is desired. From Ordering and Quoting tools, to Billing systems and invoicing.
- Some sort of certification and/or training on Mac based IT systems is, highly desired.
- Software and Technology-
- In depth knowledge and expertise of latest Microsoft and Mac OS & Server systems. Mobile Devices: iPhone, Android
- Google Apps for Business, Microsoft Office
- Experience in backup, restoration and NAS setup & management.
- Networking & Internet Technologies, Active Directory, Group Policy, DNS, DHCP, IIS, iSCSI, VPN
- SaaS Applications, Business Apps & Tools (CRM, POS, CMS, ERP etc.)
- Knowledge of Adobe Creative Suite / Design software is a bonus.
Nature / Personality
- Hunger to learn and grow, with a can-do attitude and immense passion in technology and how it can enhance the way people work. Keeping current with the latest technologies and developments.
- A true “customer service” attitude is required along with excellent verbal/written communication skills, and strong time management/organisational skills.
- Good listener, confident personality, courteous and friendly manner, absolute integrity.
- Work to deadlines and adapt quickly to a fast changing environment.
- Should adhere to strict confidentiality in maintaining all company and client data.
- Good organization skills and the ability to work closely in collaboration with all teams and external vendors.
- The ability to troubleshoot in a complex technical environment and to work with limited supervision is critical.
- The ability to manage expectations in a deadline driven culture (where a feeling of urgency is the norm) is vital in this role.
- Must possess a strong creatively ability to apply IT to solve business problems.
- Superior analytical, evaluative, technical, and problem-solving abilities.
- Knowledge
- IT Budget, Procurement and Vendor management.
- IT Infrastructure Management.
Benefits
Competitive benefits and compensation will be provided.
Similar jobs
We are seeking a professional and courteous female front desk receptionist to join our team. The ideal candidate will be the first point of contact for our company, providing exceptional customer service and administrative support. The front desk receptionist will greet visitors, answer incoming calls, and perform various administrative tasks to ensure the efficient operation of the office.
Key Responsibilities:
- Greet and welcome visitors in a professional and friendly manner.
- Answer incoming telephone calls, determine the purpose of calls, and forward calls to appropriate personnel or departments.
- Manage the reception area, including keeping it clean and organized.
- Maintain a neat and orderly front desk area, ensuring all necessary supplies are stocked.
- Schedule appointments and maintain calendars for conference rooms and meeting spaces.
- Assist with various office tasks as needed, including mail distribution and package handling.
- Handle inquiries from clients, customers, and the public in a timely and professional manner.
- Ensure compliance with company policies and procedures.
- Perform other duties as assigned by management.
Qualifications:
- A high school diploma or equivalent is required; an associate’s or bachelor’s degree is preferred.
- Prior experience in a customer service or administrative role is preferred.
- Excellent communication and interpersonal skills.
- Professional appearance and demeanor.
- Strong organizational skills and attention to detail.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Familiarity with office equipment, such as multi-line phone systems and printers.
- Ability to maintain confidentiality and exercise discretion when handling sensitive information.
Regards
Harsh Porwal
mail your resume on
harsh at spay.live
About the Company:
Our client has created a sustainable livelihood program for urban disadvantaged youth. Fostering agency, workplace competencies, and skills in youth, unleashes social and economic transformation in the communities that the youth come from. The organization runs through a public-private partnership that empowers the Government, Corporates, NGOs, and Citizens to work together toward changing lives. The provision of location and capital expenditure for the organization is taken care of by the Government. Corporates contribute through CSR funds to provide operational expenses. NGOs come on board to provide various skilling courses to the youth. We are growing at a fast pace in various other cities in India.
Job Details:
Designation: Employment Engagement Manager
Reporting structure: Will be reporting to the Project Manager
Base Location: Pune, Maharashtra
Roles and responsibilities:
1. Develop, strengthen and proactively connect with new employers to increase our youth’s opportunities to secure a sustainable livelihood.
2. Maintain and strengthen current employer engagement activities including employer events, and support the Mentoring Programme and management of the vacancy portal and customer relationship management tool/platform to reflect the needs of our youth and maximize opportunities for employers to engage with our students.
3. Understand the context of youth enrolled in the program in order to inform and identify areas of action and use statistical analysis to improve employer engagement activity.
4. Establish, strengthen, and evaluate effective communication with skilling partners, trainers, mentors, and youth.
5. Working with the Program Head in partnership with central placement cells, and other programs within the organization to establish and evaluate priorities and provision.
6. Be responsible for the effective income generation of the youth above minimum wages.
7. Use expert knowledge, research, creative ideas, and activities to identify new opportunities for collaboration, within industry and across employment sectors, to enhance our delivery of activities to students to support their career planning and development.
8. Undertaking monitoring of progress via regular 1:1 meetings, positive engagement and communication with employers, and tracking the progress of our placed youth.
Eligibility:
● Any Graduate/Post Graduate with 5+ years of experience in the logistics sector, preferably from a corporate sales background.
What are we looking for:
● Excellent verbal and written communication skills and digital comfort.
● Self-motivated with a willingness to take initiative and solve complex problems.
● Ability to thrive in a fast-paced and sometimes high-pressure environment.
● Passion for social impact and belief in the impact that can be delivered by purpose-led engagement of the workforce.
● Exceptional articulation skills (written and verbal) to present - ideas, approaches, and solutions.
● Willing to travel.
● Proficiency in Microsoft Office Suite (Word, PowerPoint, Outlook, & Excel) and Google Docs.
We are looking networking professionals with the following skill set,
Experience :6+ years of experience in the networking domain
Key skills:
- Must have 6+ years of experience in C/C++ programming language.
- Knowledge of Go programming language and Python programming language is a big plus.
- Strong background in L4-L7 Internet Protocols TCP, HTTP, HTTP2, GRPC and HTTPS/SSL/TLS.
- Background in Internet security related products such as Web Application Firewalls, API Security Gateways, Reverse Proxies and Forward Proxies
- Proven knowledge of Linux kernel internals (process scheduler, memory management, etc.)
- Experience with eBPF is a plus.
- Hands-on experience in cloud architectures (SaaS, PaaS, IaaS, distributed systems) with continuous delivery
- Familiar with containerization solutions like Docker/Kubernetes etc.
- Familiar with server less technologies such as AWS Lambda.
- Exposure to machine learning technologies and distributed systems is a plus
Responsibilities :
- Get involved in the entire customer lifecycle from onboarding through the duration of their subscription period
- Provide product training to enable the customers to realize the potential of Empuls.
- Identify product usage gaps and provide actionable solutions to the customers.
- Build value-based relationships with customers and create Xoxoday champions.
- Conduct Strategic Business Reviews (EBRs and QBRs) to understand customer lifecycle milestones, communicate the value of our product, showcase ROI,
- Drive desired customer outcomes through a consultative approach.
- Identify opportunities for upselling and cross-selling along with the Account Managers.
- Communicate and brainstorm with the product team on customer feedback and help refine the product roadmap.
- Work with the marketing team to execute customer surveys, case studies, etc.
- Optimize existing processes within the company and actively enhance all Customer Success initiatives.
- Drive customer advocacy through reviews, testimonials, and customer meetups; and create a center of excellence within the customer's organization.
Requirements:
- Has relevant 4 to 6 years of work experience in a Customer Success role in a B2B SaaS company
- Hands-on with tools like Pendo, HubSpot, Postman etc.
- Should be open to aligning with the different time zones based on business requirements.
- Showcases exemplary written and verbal communication skills to work with Global Customers.
- Has worked directly with Customers in the Americas or European region.
- Has an exceptional ability to communicate and foster positive business relationships.
- Demonstrates a deep understanding of customers concerns and thoughts regarding the use of products.
- Managed customers across different segments in the past and knows how to manage them differently.
- Exhibits a true passion for customers and for Customer Success.
What can you look for?
This a wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact, and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.
We are
Xoxoday is a rapidly growing fintech SaaS firm that propels business growth while focusing on human motivation. Backed by Giift and Apis Partners Growth Fund II, Xoxoday offers a suite of three products - Plum, Empuls, and Compass. Xoxoday works with more than 2000 clients across 10+ countries and over 2.5 million users. Headquartered in Bengaluru, Xoxoday is a 300+ strong team with four global offices in San Francisco, Dublin, Singapore, New Delhi.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.
Job Description
Name of requirement: Senior Engineer – Hyperion Support/Development
Experience level: 6 - 9 years
Reporting: Hyperion Cloud
Notice period: 15 days or less
Position Overview
Oracle Hyperion Engineer with good experience in working with Oracle EPM Suite of products
Skills
Must have 2 projects end-to-end implementation experience on Hyperion EPBCS
At least one end-to-end implementation experience in Hyperion Financial Management, F
DMEE and ODI
EPM Cloud experience with EPBCS is a must. FCCS will be desirable
EPM automate is a must
Experience in both development and support projects
Experience in both classic and EPMA applications
Experience in block storage and aggregate storage applications
Extensive knowledge in SQL query/coding
Experience in Calculation scripts/business rules
Extensive knowledge in MAXL scripts and Shell commands, EPM automate
Experience in Python scripting is a value addition
Should have exposure in functional knowledge
Experience in migration from on-prem to EPM Cloud applications is a value addition
Experience in optimization and performance tuning of Essbase applications
Knowledge in DRM is added advantage
Experience in preparing test cases and test scenarios
Experience in preparing functional design and technical design documents
Experience in Smart View/XMLA connections
7+ years of experience in Hyperion out of which
- EPM cloud- 2yrs
- E2E Implementation- 2 minimum,
- EPBCS: 1+ year minimum
-FCCS: 1-year minimum
- Support – 2-3 projects
Other Requirements
Willing to work in night shift every day.
Fine for Shift of 7: 30 PM to 4: 30 AM
Qualification and Requirements
BE or ME in any Engineering discipline from a reputed college
Skills
HYPERION EPM, HYPERION FINANCIAL REPORTING, oracle epm, EPBCS, ODI, EPM, FCCS, DMEE, EPMA, SQL, PYTHON SCRIPTING, MAXL, MIGRATION, OPTIMIZATION, DRM, XMLA, smart view, IMPLEMENTATION
If being the first employee people encounter when they come into an establishment sounds interesting to you, becoming a front office executive could be a great career match. These customer-service-oriented professionals make a positive impression on guests and keep operations flowing. As one of the company’s main ambassadors, front office executives try to build excitement and convey information. Before guests leave, front office executives may hand them cards to rate satisfaction & explain to them about other services & offers that the company is running. Because the nature of their position involves so much contact with the public, front office executives need to be good representatives of their organization. They must possess a friendly and upbeat demeanor, dress professionally, and act courteously. Other attributes include Interpersonal skills, Customer-centric, Multitasking, Attention to detail