CCTV Technician/ Electrical Engineer

Dot Net Implementation Engineer (Client Server)|

Job description

We're Hiring!!

PLEASE NOTE- This Job is not for .NET Backend Developers. Only Candidates who have prior experience with Software Deployemet across Client Server can Apply.

TechnoRishi Consulting Pvt. Ltd. is seeking a skilled and experienced Implementation Engineer to join our Technical team for the Bangalore location.

As an Implementation Engineer, you will be responsible for deploying and configuring our software products for clients, ensuring smooth integration and functionality and will work closely with our clients to understand their requirements, provide technical expertise, and troubleshoot any issues that arise during the implementation process.

The ideal candidate will have excellent problem-solving skills, attention to detail, and the ability to work collaboratively in a fast-paced environment. Join our dynamic team at TechnoRishi Consulting and play a key role in delivering innovative solutions to our clients in the ever-evolving technology landscape.

If this sounds interesting and exciting, we'd love for you to apply.

JOB ROLE: Implementation Engineer (Cloud/ Client Server)

JOB TYPES: Full-time, Regular / Permanent

CTC: 3-5 LPA

SCHEDULE

• Day shift
• Monday to Friday
• Weekend availability as and when required

EXPERIENCE: 1-2 years of experience

INDUSTRY: IT Services / Technology

ROLES & RESPONSIBILITIES

• Deploy and configure our software solutions on client systems, adhering to project timelines and specifications.
• Deploying .NET web application, IIS server (Installation & Querying Knowledge), Active directory configuration ( LDAP, Azure).
• Conduct thorough requirements gathering sessions with clients to understand their specific needs and technical environments.
• Provide timely and effective technical support to clients, resolving issues related to installation, configuration, and application functionality.
• Diagnose and troubleshoot complex technical problems, utilizing logs, debugging tools, and system monitoring.
• Handle client tickets raised by them and give solutions to them within SLA.
• Create and maintain comprehensive documentation, including installation guides, user manuals, and troubleshooting procedures.
• Maintain clear and consistent communication with clients throughout the implementation process.
• Provide regular updates on implementation progress and identify potential risks.
• Document all integrations done and review use cases with Product Manager and Solutions Architect for feedback.
• Work with the Solutions Architect to Identify integration points, configuration requirements.
• Configure Operating Systems, Network configurations, and firewall rules as per project requirements.

SKILLSET REQUIREMENT

• DNS, IP, SSL, Hosting Knowledge
• Strong skills in server and client perspective.
• Sound in Windows application, services, and console applications
• Experience in deploying .NET web application, IIS server, SQL server, Active directory, and domain knowledge.
• UG/PG in Computer Science Engineering
• Strong project management and organizational skills.
• Excellent written & verbal communication and interpersonal skills to work collaboratively with clients and internal teams.
• Excellent problem-solving skills and the ability to troubleshoot technical issues.

Job Description-

Responsibilities:

* Work on real-world computer vision problems

* Write robust industry-grade algorithms

* Leverage OpenCV, Python and deep learning frameworks to train models.

* Use Deep Learning technologies such as Keras, Tensorflow, PyTorch etc.

* Develop integrations with various in-house or external microservices.

* Must have experience in deployment practices (Kubernetes, Docker, containerization, etc.) and model compression practices

* Research latest technologies and develop proof of concepts (POCs).

* Build and train state-of-the-art deep learning models to solve Computer Vision related problems, including, but not limited to:

* Segmentation

* Object Detection

* Classification

* Objects Tracking

* Visual Style Transfer

* Generative Adversarial Networks

* Work alongside other researchers and engineers to develop and deploy solutions for challenging real-world problems in the area of Computer Vision

* Develop and plan Computer Vision research projects, in the terms of scope of work including formal definition of research objectives and outcomes

* Provide specialized technical / scientific research to support the organization on different projects for existing and new technologies

Skills:

* Object Detection

* Computer Science

* Image Processing

* Computer Vision

* Deep Learning

* Artificial Intelligence (AI)

* Pattern Recognition

* Machine Learning

* Data Science

* Generative Adversarial Networks (GANs)

* Flask

* SQL

• Initiating professional engagement through chat and phone calls  with target and existing customers
• Provide excellent service to customers and address their inquiries or issues promptly.
• Process secure and efficient transactions such as bank verifications, entertainment portals, credit top-up in compliance with the SOPs. 
• Reach out customers to inform them about the latest promotions they can avail of.
• Engage with customers and update them about the latest promotions.

Work Experience

• Experience in taking inbound and outbound calls
• Good technical skills—able to comfortably navigate through smartphone and desktop applications
• Excellent written and spoken English communication skills
• A critical thinker with good analytical skills and attention to detail
• Process secure and efficient transactions such as bank verifications, entertainment portals, credit top-up in compliance with the SOPs. 
• Reach out customers to inform them about the latest promotions they can avail of.
• Flexible and able to work in a fast-paced, team-oriented environment
• Willing to work on-site overseas

Responsibilities:

• Contacting potential clients to establish rapport and arrange meetings.
• Planning and overseeing new marketing initiatives.
• Researching organizations and individuals to find new opportunities.
• Increasing the value of current customers while attracting new ones.
• Finding and developing new markets and improving sales.
• Attending conferences, meetings, and industry events.
• Developing quotes and proposals for clients.
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.

Requirements:

• Bachelor’s degree in business, marketing, or related field.
• Experience in sales, marketing, or related field.
• Strong communication skills and IT fluency.
• Ability to manage complex projects and multi-task.
• Excellent organizational skills.
• Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
• Proficient in Word, Excel, Outlook, and PowerPoint.
• Comfortable using a computer for various tasks.

• 4 to 8 years of industry experience in (JAVA, Spring Boot , Microservices)
• Ability to effectively manage task distribution
• Able to adapt to changing business requirements and react quickly
• Strong customer focus and results-oriented attitude. Self-motivated individual & able to work independently

Job Description

Company Background

Workplace Fabric (WF) is focused on using Technology to create the most efficient and effective working environments. Using patented sensor technology, data analytics and innovative displays WF helps office users get the best out of their workspace while enabling a business to fully understand the utilisation of an office building.

Most customers are seeing how >20% savings can be achieved as well as creating a much improved working environment for staff and reduced service cost. The business has installations in 50 cities around the world with major blue-chip companies as customers. The business has a cash generative business model and is set for accelerated growth; a very exciting time to join a rapidly growing company.

Overview

The exciting opportunity has become available as a result of company growth and opportunities. The Technical Customer Service position will be working with a friendly professional team and the ideal candidate will provide technical support to clients located worldwide.

To provide training and support for clients who experience issues with equipment, compile clear guides for client and review data trends from the system, carry out root cause analysis when technical issues arise and provide necessary guidance to achieve resolution.

Supporting clients with their requests in relation to their Freespace products and solutions, carry out training sessions on products and analytics dashboard along with return to work solutions.

The Role

• Training clients on products, services, applications, maintenance & analytics dashboard
• Understand client requirements/issues & presents solutions as necessary
• To action ticket requests within Service Level Agreement & clearly articulate updates to clients
• Always looking at ways to improve internal systems and processes
• Prepare client quotes for additional services or products & issue invoices
• Review information and act upon findings
• To be involved in technical discussions in relation to Routers, Access Points, Wifi & Internet connectivity issues
• Interpret and manipulate data
• Prepare documentation to share with clients following site visit
• Facilitate client meetings, sharing information and training
• To understand the functionality of all the Freespace products to support client with their needs
• Carry out any reasonable ad-hoc requests

Working Hours

2: 30AM to 10:30AM IST – Monday to Friday

On call support (only for critical issues) – Alternate weekend

The Person

• Positive can-do attitude, good manner with initiative
• Technical understanding in relation PCs, Networking, Displays, Wireless
• Customer focused & excellent communication skills are essential
• Ability to make decisions, compile reports based on data analytics
• Able to work fast and solve problems under pressure at times of high workload and competing priorities
• Remain focused, composed, optimistic and flexible in difficult situations; resilient and bounces back from failures or disappointments
• Focuses on results and desired outcomes and how best to achieve them
• Comfortable working with ambiguity & to question to gain full understanding
• Displays an ongoing commitment to learning and self-improvement
• A willing and helpful person who thrives on providing support for the team to achieve their goals

Qualification/skills

• Basic knowledge of PCs, Networking, Displays, Wireless
• Validating analytics data
• Discretion with confidential client information
• 3+ years customer service experience within a technical industry
• To have an interest in the build environment or architecture
• A Financial background is desirable
• Proficient in Microsoft Excel & Word is essential
• Excellent communication skills – presentation, written and verbal
• Ability to prioritise workload and problem solve
• Good research skills and attention to detail

• Work experience as a Python Developer
• Expertise in at least one popular Python framework (like Django, Flask or Pyramid)
• Knowledge of object-relational mapping (ORM)
• Familiarity with front-end technologies (like JavaScript and HTML5)
• Team spirit
• Good problem-solving skills
• Write effective, scalable code
• Develop back-end components to improve responsiveness and overall performance
• Integrate user-facing elements into applications
• Test and debug programs
• Improve functionality of existing systems
• Implement security and data protection solutions

• Bachelor’s degree in Computer / Information Science (BE / BTech) or Master’s in Computer Applications (MCA) Experience:
• Two to five years general software engineering experience
• Experience in web development using the Ruby on Rails web application framework
• At least two years of Ruby on Rails programming experience
• Thorough understanding of the philosophy and design of Ruby on Rails
• Desktop publishing skills: HTML5, xHTML, CSS

Knowledge of:

• JavaScript and JavaScript libraries: jQuery, Plugins etc.
• Unix and Linux systems
• Relational databases: SQL, etc.
• Frameworks: Active record, etc.
• Servers: Nginx, Mongrel, Webrick
• Performance management using New Relic, Web Page Test tools
• SEO rules, minification, rails asset pipelines
• REST APIs and their usage

Highly preferred experience:

• Ability to work with the Amazon EC2, S3, and EBS services
• NoSQL databases: MongoDB, Memcached, CouchDB
• Git, SVN
• Proactive and resourceful person who achieves tasks with minimal oversight
• Team player with the ability and desire to become an integral part of a fast-paced team
• Ability to handle multiple tasks in parallel

Responsibilities

• Developing new user-facing features using ReactJS
• Building reusable components and front-end libraries for future use
• Translating designs and wireframes into high quality code
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers
• Understand business requirements and translate them into technical requirements
• Building robust applications that can handle both unexpected errors and heavy load

• 3+years experience in Reactjs
• Strong proficiency in JavaScript and Typescript
• Strong Knowledge of Redux/React Context/Hooks
• Strong Knowledge of frontend end technologies such as HTML/CSS
• Experience developing with responsive applications
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Familiarity with modern front-end build pipelines and tools like Webpack or Create React App
• Familiarity with Git