Technical Program Manager Fintech company only

Role: Senior Technical Consultant

Schedule: Fully Remote but requiring working in EDT Zone (Second shift work till 12:30 AM IST)

Benefits: Cell-Phone Reimbursement, Food Allowance, Internet Allowance, Commute Allowance

Company:

Upland Software (Nasdaq listed) is a leader in AI-powered knowledge and content management software. Our solutions help enterprises unlock critical knowledge, automate content workflows, and drive measurable ROI—enhancing customer and employee experiences while supporting regulatory compliance. More than 1,100 enterprise customers rely on Upland to solve complex challenges and provide a trusted path for AI adoption.

Job Description

Opportunity Summary:

We are seeking an experienced Senior Technical Consultant to join our India-based Center of Excellence team. This role demands both technical depth and customer presence—someone who thrives under pressure, communicates clearly, and solves complex integration and troubleshooting challenges in real time, often while collaborating directly with customers on live calls.

What would you do?

· Customer Engagement & Solutioning

o Lead and participate in technical meetings with enterprise customers, including troubleshooting sessions and go-live support calls.

o Translate complex technical details into language understandable by both technical and non-technical stakeholders.

o Calmly manage tense situations and help de-escalate when technical issues or deadlines create pressure.

· Technical Implementation & Integration

o Configure, integrate, and optimize BA Insight connectors with systems such as SharePoint, FileNet, iManage, and other enterprise repositories.

o Utilize REST APIs and scripting (C#, PowerShell, or similar) to implement or extend integration logic.

o Troubleshoot complex issues across multi-tier environments including application servers, connectors, indexing services, and authentication systems.

o Support orchestration pipelines that prepare data (chunking, metadata tagging, indexing) for LLM/AI consumption.

· Cross-Functional Collaboration

o Work closely with Project Managers, Solutions Consultants, and Support to ensure project milestones are met.

o Partner with Product and R&D to identify defects, suggest enhancements, and test new connector functionality.

o Support Sales and Customer Success teams in technical scoping discussions and feasibility assessments.

· Documentation & Process Discipline

o Maintain detailed technical documentation and logs of customer work.

o Track time and deliverables accurately using internal project management and time-tracking tools.

o Follow established PS methodology and internal QA/SDLC standards.

What are we looking for?

· Minimum 4–6 years of experience in a technical consulting, support engineering, or implementation role within a SaaS or enterprise software company.

· Experience with enterprise content management or search-based applications (e.g., SharePoint, iManage, OpenText, Documentum, Elastic, Solr) strongly preferred.

· Prior exposure to AI or data orchestration workflows a plus (chunking, vectorization, or integration with LLMs).

Primary Skills:

The candidate must possess the following primary skills:

Core Engineering & Development

· Strong proficiency in scripting and automation (Python, PowerShell, etc.)

· Solid experience with APIs, integrations, and data pipelines

· Ability to design and implement scalable, reusable solutions

Enterprise Search (Hands-On)

· Practical experience with:

· Indexing pipelines and ingestion workflows

· Metadata modeling and enrichment strategies

· Relevance tuning and search optimization

· Ability to diagnose issues related to:

o Missing content

o Poor ranking

o Incorrect search results

AI & Copilot Troubleshooting (Critical Skill)

· Hands-on experience or strong capability to troubleshoot:

· Microsoft Copilot / AI search issues

· Data grounding problems (AI not finding the right content)

· Permissions and access-related issues

· Microsoft Graph / Search indexing gaps

· Strong understanding of:

o Retrieval-Augmented Generation (RAG) concepts (high level)

o How AI depends on data quality, structure, and access

Enterprise Platform Experience

· Hands-on experience with one or more:

· Microsoft ecosystem (SharePoint, OneDrive, Graph, Copilot)

· Salesforce, ServiceNow, or similar enterprise systems

· Understanding of authentication (SSO, OAuth) and access models

Advanced Troubleshooting & Problem Solving

· Ability to diagnose cross-system issues (AI + search + data source)

· Strong root cause analysis skills across:

o Data

o Integration

o Platform configuration

Delivery & Ownership

· Ability to work independently on deployments and complex issues

· Experience in customer-facing or delivery environments

· Capability to guide/mentor junior engineers

Soft Skills

· Fast learner capable of mastering complex products and customer environments quickly

· Self-starter who can manage multiple projects with minimal supervision

· Team-oriented mindset with strong empathy for customers and colleagues

· Passionate about connecting enterprise data with AI to drive intelligent outcomes

· Exceptional troubleshooting and analytical abilities

· Passionate about delivering an amazing customer experience

· Able to have a change of mind, and able to change the minds of others

· Writes clearly and concisely

· Capable of working without a company office, with a fully remote team

Growth Skills

· Possesses a good work ethic; a self-starter with a desire to grow

· Always looking for better ways to get the job done

Work Schedule

· As Mentioned above.

· Flexibility to alternate schedules with other CoE Project Managers to ensure consistent U.S. coverage.

Qualification

Bachelor’s degree or technical institute degree/certificate in Computer Science, Information Systems, or other related field or equivalent combination of knowledge and experience. This role requires overlap with multiple time zones for planning meetings, status updates etc. on a regular basis. The duration of these overlaps can change depending on the type of meeting. Upland India has the flexibility to manage your working hours accordingly to help in your work-life balance. You can find out more about this during your interview conversation.

About BA Insight

Upland BA Insight is an enterprise search and AI orchestration platform that connects knowledge across systems like SharePoint, FileNet, iManage, Jira, and Documentum. Our technology enables intelligent search and data orchestration pipelines that prepare content for use with AI models such as ChatGPT, Microsoft Copilot, and Azure OpenAI.

🚀 Hiring: Manual Tester

⭐ Experience: 5+ Years

📍 Location: Pan India

⭐ Work Mode:- Hybrid

⏱️ Notice Period: Immediate Joiners

(Only immediate joiners & candidates serving notice period)

Must-Have Skills:

✅5+ years of experience in Manual Testing

✅Solid experience in ETL, Database, and Report Testing

✅Strong expertise in SQL queries, RDBMS concepts, and DML/DDL operations

✅Working knowledge of BI tools such as Power BI

✅Ability to write effective Test Cases and Test Scenarios

Job Title: MERN Stack Developer

Company: Pentabay Softwares

Location: Anna Salai (Mount Road), Chennai

Employment Type: Full-Time

Experience Required: 1–4 Years

Job Description:

Pentabay Softwares is looking for a skilled and motivated MERN Stack Developer to join our growing team. The ideal candidate should have hands-on experience in developing scalable web applications using MongoDB, Express.js, React.js, and Node.js.

Roles & Responsibilities:

• Develop and maintain web applications using the MERN stack
• Build reusable, efficient, and scalable code
• Collaborate with UI/UX designers and backend teams
• Design and integrate RESTful APIs
• Troubleshoot, debug, and optimize application performance
• Participate in code reviews and follow best development practices
• Work closely with project managers to meet deadlines

Required Skills:

• Strong experience with MongoDB, Express.js, React.js, and Node.js
• Proficiency in JavaScript (ES6+), HTML5, and CSS3
• Experience with REST APIs and third-party integrations
• Knowledge of Git/version control systems
• Basic understanding of security and performance optimization
• Familiarity with Agile/Scrum methodology

Good to Have:

• Experience with Redux, Next.js, or TypeScript
• Exposure to cloud platforms (AWS, Azure, or GCP)
• Understanding of CI/CD pipelines

Who Can Apply:

• Candidates with 1–4 years of relevant experience
• Strong problem-solving and communication skills
• Ability to work independently and as part of a team

Work Location:

📍 Anna Salai (Mount Road), Chennai

• Minimum of 3+ years of experience in software development required.
• Proficiency in C# is essential as it is the primary language used in .NET development here at Hexure.
• In-depth knowledge of the .NET framework, including its core components, class libraries, and APIs, is crucial. Understanding frameworks like ASP.NET, Entity Framework is important.
• Proficiency in HTML, CSS, and JavaScript is necessary for building user interfaces and client-side interactions. Knowledge of front-end frameworks like Angular or React can be advantageous.
• Experience with database technologies such as SQL Server or MySQL, including writing complex queries, designing efficient database schemas, and understanding database performance optimization.
• Understanding the software development lifecycle (SDLC) and agile methodologies is important. Familiarity with version control systems (ADO), issue tracking tools (JIRA), and continuous integration/continuous deployment (CI/CD) pipelines is beneficial.
• Object-Oriented Programming (OOP) and Design Patterns: Strong understanding of OOP concepts, SOLID principles, and design patterns (e.g., MVC, MVVM) for building maintainable and scalable applications.
• Experience working in an Agile scrum team environment.
• Knowledge of unit testing frameworks like NUnit or MSTest, as well as experience with debugging techniques and tools, is essential for ensuring application quality.
• Awareness of common security vulnerabilities and best practices for securing .NET applications, such as input validation, authentication, and authorization mechanisms.
• Proficiency in optimizing application performance, including techniques like caching, query optimization, and efficient resource utilization.

• Programming Language: Java, J2EE
• Framework: Spring MVC, Spring Security, Hibernate, JMS
• Strong knowledge in any one Relational Databases (Mysql / Oracle/ SQL Server).
• Operating System: Windows & Linux.
• Configuration Management: GIT
• Tools & Utilities: STS / Eclipse / IntelliJ / NetBeans.Web/Application Server: Jboss.
• Excellent hands-on experience and knowledge of SQL.
• Strong experience in Web services (SOAP and RESTFUL).
•  Should have expertise in Design Patterns, Transactions, Multi-threading concepts.
• Experience using Maven.
•  Knowledge of data structure

• Deliver entire application life cycle - concept, design, build and test complex web applications.
•  Gather requirements around functionality and translate those requirements into elegant functional and technical solutions.
•  Collaborate with cross-functional teams to define, design, and ship new features.
• Unit-test code for robustness, including corner cases, usability, and general reliability.
•  Perform bug fixing and ensure acceptable application performance.
• Continuously upgrade knowledge on technology changes, evaluate impact to application, and implement changes to ensure minimal latency in application availability to users.
•  Work closely with project/product managers while effectively working across multiple projects and delivering to deadlines.
• Mentor the team members on the nuances of technology and implement best practices within the team.

About Company:

About Job:
As a MEAN stack developer, you should be comfortable around both front-end and back-end coding languages, development frameworks, and third-party libraries. You should also be a team player with a knack for visual design and utility.

We want a team member who strives to develop a first-class codebase using Angular best practices.

• Write effective, scalable code
• Develop front-end and back-end components to improve responsiveness and overall performance
• Integrate user-facing elements into applications
• Test and debug programs
• Improve functionality of existing systems
• Implement security and data protection solutions
• Assess and prioritize feature requests
• Coordinate with internal teams to understand user requirements and provide technical solutions

• BSc/BE/BTech/ME/MTech/MCA/MCS in Computer Science, Engineering or a related field
• Must have work experience on MongoDB, Expressjs, AngularJs, NodeJS.
• Must have work experience as a React or Angular (Front-end) and Node JS (Back-end) developer. Good to have a working knowledge of NestJS,
• Strong expertise with HTML, CSS, and writing cross-browser compatible code.
• Good understanding of AJAX and JavaScript DOM manipulation Techniques
• Experience with RESTful services
• Hands-on and implements complex Angular modules
• Able to implement automated testing platforms and unit tests
• Understanding of fundamental design principles behind a scalable application
• Proficient understanding of code versioning tools (Git)
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills

• Functional Testing (Performance, Security, etc)
• Nonfunctional Testing
• Systems Integration testing
• Regression Testing
• Cross-device/platform testing
• Upgrade / Cross version testing

Required Qualifications –

• Computer Science or Engineering degree or equivalent from recognized institute/s.

Desired Skills –

• Practical knowledge of software development lifecycles, including specification, documentation, and quality assurance
• About 2 – 4 years of experience in software design, planning, and development
• Knowledge of Java and strong object-oriented development
• Experience in hands-on Selenium automation test case development
• Familiarity with Android and iOS mobile application development is preferred
• Knowledge of Ant, JUnit, and Appium Mobile Application Automation framework is strongly preferred
• Familiarity with software development tools such as Jenkins, bitbucket, etc
• Great attention to detail
• Work well in a tightly integrated development team
• Good communication & presentation skills