18+ Business relationship management Jobs in India
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REVIEW CRITERIA:
MANDATORY:
- Strong enterprise sales executive profile
- Mandatory (Experience 1):Must have 4+ years of selling B2B SaaS.
- Mandatory (Experience 2): Must have 2+ of experience of selling to enterprise clients OR to manufacturing industry OR selling FinTech product
- Mandatory (Sales Skills):Must have experience in end to end sales from lead generation, prospecting, demos, proposal building, negotiation, and deal closure
- Mandatory (Stability): Must have stable career history — no frequent job hopping
- Mandatory (Note): Final round is F2F (client will handle the travel)
ROLE & RESPONSIBILITIES:
We are looking for a dynamic and results-driven Enterprise Sales Manager to drive our sales strategy and expand our market presence. This role demands a strong understanding of SAP/Finance ERP solutions, excellent communication skills, and a proven track record in IT/software sales.
KEY RESPONSIBILITIES:
- Sales Strategy Development: Develop and execute sales plans to achieve company revenue targets in the SAP/ERP domain.
- Client Acquisition: Identify, engage, and convert prospective clients by demonstrating the value of our SAP/ERP solutions.
- Relationship Management: Build and maintain long-term relationships with clients, ensuring high levels of satisfaction and retention.
- Market Analysis: Stay updated on industry trends, competitor activities, and market demands to identify growth opportunities.
- Proposal & Presentation: Prepare and deliver compelling proposals, presentations, and demos tailored to client needs.
- Collaboration: Work closely with technical and consulting teams to ensure seamless delivery of solutions and services.
IDEAL CANDIDATE:
- Experience: Minimum 2 years in sales, with a strong focus on SAP Product sales/Finance ERP solutions
- Industry Preference: Candidates with prior experience in handling manufacturing industry clients will be given preference.
- Educational Qualification: Bachelor’s degree in Business, IT, or a related field. An MBA is an added advantage.
SKILLS:
- Proven ability to meet and exceed sales targets.
- Excellent communication, negotiation, and presentation skills.
- Understanding of SAP/ERP systems and their applications in business processes.
- Strong client relationship management abilities.
- Track record of success managing large enterprise accounts
- Track record of consistently over-achieving quota (top 10% in your company)
- Strong interpersonal and presentation skills
- Exceptional verbal and written communication skills
- Ability to travel to prospects and customers if required
- Good organizer with the ability to prioritize and multitask
- Proven ability to manage multiple concurrent sales cycles.
JOB DETAILS:
* Job Title: Regional Sales Manager (Philippines)
* Industry: SAAS Industry
* Salary: Best in Industry
* Experience: 5 -10 years
* Location: Philippines
* Work Mode: WFH
* Working Day: 5
Required Skills: Data Analysis, Analytical thinking, Proficiency in CRM tools, Cross functional collaboration, Problem Solving & Decision Making
Criteria:
Need Native Philippines candidates ONLY.
1. Candidate must be from a B2B SaaS / Hospitality Tech (Hotel Tech) background.
2. Candidate must have 5–10 years of relevant sales experience in SaaS or hospitality technology.
3. Candidate must have strong team management experience, handling BDMs and Telesales teams.
4. Candidate must have proven ownership of regional revenue targets, pipeline management, and MRR growth.
5. Candidate must have strong knowledge of the Philippines hospitality market and enterprise hotel sales.
6. Candidate should be proficient in Filipino and English (mandatory).
7. Candidate should be open to frequent travel across regions.
8. Candidate must be good with numbers, including revenue analysis, forecasting, pipeline metrics, and target tracking.
9. Candidate must have hands-on experience with CRM tools; HubSpot experience is strongly preferred.
Description
About the Role: -
We are seeking a high-performing Regional Sales Manager (RSM) to lead and scale our sales operations in Philippines.
This role is responsible for driving revenue growth, expanding market presence, managing sales teams, and ensuring customer success within the hospitality sector.
Key Responsibilities: -
1. Sales Leadership & Team Management
- Lead and manage BDMs and Telesales teams
- Ensure achievement of 100%+ monthly and quarterly targets
- Conduct weekly coaching, reviews, and performance tracking
- Oversee hiring, onboarding, and training
- Ensure 100% CRM (HubSpot) compliance
2. Revenue & Target Achievement
- Deliver regional targets across new properties, licenses, and LTV
- Drive growth in ARPA and MRR
- Maintain a 3× healthy sales pipeline
3. Customer Retention & Account Growth
- Minimize churn and maximize customer satisfaction
- Build strong relationships with hotel owners, GMs, and key decision-makers
- Collaborate with Implementation & Support teams for seamless onboarding
4. Market Expansion & Enterprise Sales
- Expand YCS presence across key regions in Philippines.
- Close enterprise and multi-property hotel group deals (5+ properties)
- Build partnerships with hotel associations and tourism bodies
- Lead events, webinars, and roadshows
5. Internal Collaboration & Operations
- Provide accurate weekly and monthly sales forecasts
- Share market insights with Product, Marketing, and Support teams
- Ensure timely reporting and compliance with internal processes.
Key Competencies: -
- Sales Leadership & Team Management – Ability to lead, coach, and drive a high-performing sales team to exceed targets.
- Strategic Pipeline & Revenue Execution-– Strong skills in pipeline management, forecasting, and delivering consistent revenue growth.
- SaaS & Hospitality Market Expertise - Deep understanding of SaaS sales and the Philippines a hospitality ecosystem.
- Enterprise Sales & Negotiation – Proven capability to close multi-property deals and handle complex negotiations
- Customer Retention & Relationship Management– Strong focus on reducing churn and building long-term partnerships with key decision-makers.
Key Requirements: -
- 5–10 years of experience in SaaS, B2B, or Hospitality Tech sales
- Proven experience in managing sales teams and exceeding targets
- Strong understanding of the Philippines hospitality market
- Excellent communication and negotiation skills
- Hands-on experience with CRM tools (HubSpot preferred)
- Willingness to travel across regions as required
JOB DETAILS:
* Job Title: Regional Sales Manager (USA)
* Industry: SAAS Industry
* Salary: Best in Industry
* Experience: 5 -10 years
* Location: USA
* Work Mode: WFH
* Working Day: 5
Required Skills: Data Analysis, Analytical thinking, Proficiency in CRM tools, Cross functional collaboration, Problem Solving & Decision Making
Criteria:
Need Native USA candidates ONLY.
Candidate must be from a B2B SaaS / Hospitality Tech (Hotel Tech) background.
Candidate must have 5–10 years of relevant sales experience in SaaS or hospitality technology.
Candidate must have strong team management experience, handling BDMs and Telesales teams.
Candidate must have proven ownership of regional revenue targets, pipeline management, and MRR growth.
Candidate must have strong knowledge of the USA hospitality market and enterprise hotel sales.
Candidate should be proficient in English (mandatory).
Candidate should be open to frequent travel across regions.
Candidate must be good with numbers, including revenue analysis, forecasting, pipeline metrics, and target tracking
Candidate must have hands-on experience with CRM tools; HubSpot experience is strongly preferred.
Description
About the Role:-
We are seeking a high-performing Regional Sales Manager (RSM) to lead and scale our sales operations in USA.
This role is responsible for driving revenue growth, expanding market presence, managing sales teams, and ensuring customer success within the hospitality sector.
Key Responsibilities:-
1. Sales Leadership & Team Management
- Lead and manage BDMs and Telesales teams
- Ensure achievement of 100%+ monthly and quarterly targets
- Conduct weekly coaching, reviews, and performance tracking
- Oversee hiring, onboarding, and training
- Ensure 100% CRM (HubSpot) compliance
2. Revenue & Target Achievement
- Deliver regional targets across new properties, licenses, and LTV
- Drive growth in ARPA and MRR
- Maintain a 3× healthy sales pipeline
3. Customer Retention & Account Growth
- Minimize churn and maximize customer satisfaction
- Build strong relationships with hotel owners, GMs, and key decision-makers
- Collaborate with Implementation & Support teams for seamless onboarding
4. Market Expansion & Enterprise Sales
- Expand YCS presence across key regions in USA.
- Close enterprise and multi-property hotel group deals (5+ properties)
- Build partnerships with hotel associations and tourism bodies
- Lead events, webinars, and roadshows
5. Internal Collaboration & Operations
- Provide accurate weekly and monthly sales forecasts
- Share market insights with Product, Marketing, and Support teams
- Ensure timely reporting and compliance with internal processes.
Key Competencies:-
- Sales Leadership & Team Management – Ability to lead, coach, and drive a high-performing sales team to exceed targets.
- Strategic Pipeline & Revenue Execution-– Strong skills in pipeline management, forecasting, and delivering consistent revenue growth.
- SaaS & Hospitality Market Expertise - Deep understanding of SaaS sales and the USA a hospitality ecosystem.
- Enterprise Sales & Negotiation – Proven capability to close multi-property deals and handle complex negotiations
- Customer Retention & Relationship Management– Strong focus on reducing churn and building long-term partnerships with key decision-makers.
Key Requirements:-
- 5–10 years of experience in SaaS, B2B, or Hospitality Tech sales
- Proven experience in managing sales teams and exceeding targets
- Strong understanding of the USA hospitality market
- Excellent communication and negotiation skills
- Hands-on experience with CRM tools (HubSpot preferred)
- Willingness to travel across regions as required
Required Skills: Techno-Commercial Sales Expertise, B2B / Institutional Sales & Business Development, Technical Knowledge of Textiles, Negotiation & Relationship Management, Market Intelligence & Strategic Selling
Criteria:
It's a sales profile so need a strong sales person from textile sector who can do the B2B / OEM / Institutional sales
- Experience: 5 to 20 years in Technical Textiles or allied industrial textile sectors (Agri, Geo, Packaging, Automotive)
- Proven experience in B2B / OEM / Institutional Sales within industrial or technical textiles
- Candidate should have experience in selling Fabric and Technical Textiles.
- Strong techno-commercial acumen – ability to link product performance, costing, and customer application
- Hands-on experience in pricing, proposals, negotiations, and margin management
- Exposure to product development coordination with R&D, Production, and Quality teams
- Excellent communication, negotiation, and relationship management skills
- Preferred experience in international business development (mandatory for export roles)
- Strong analytical, reporting, and forecasting abilities
- Willingness to travel within India and overseas as per business requirements.
Open Position:
Techno-Commercial Sales (Manager / Sr. Manager / AGM / GM)
Description
What You’ll Do:
• Lead B2B and institutional sales in your assigned technical textile vertical.
• Identify and onboard new customers, distributors, and OEMs in both domestic and export markets.
• Offer techno-commercial solutions tailored to customer applications and performance requirements.
• Work closely with R&D, Production, and Quality teams for trials, samples, and custom developments.
• Manage pricing, proposals, and negotiations, backed by a strong understanding of product costing, margins, and profitability.
• Track and report market trends, competitor movements, and emerging business opportunities.
• Deliver on sales and margin targets, while building long-term customer relationships.
Who You Are:
• Qualification: B.Tech / Diploma (Textiles, Polymers, Mechanical) or MBA (Marketing).
• Experience: 5–20 years in Technical Textiles or allied industrial textile sectors – Agri, Geo, Packaging, or Automotive.
• Strong techno-commercial mindset, with the ability to connect product performance and costing to customer needs.
• Proven background in B2B / OEM / institutional sales.
• Excellent communication, negotiation, and relationship management skills.
• For export roles, international business development experience is essential.
Preferred Background:
We’re looking for people who have worked with established technical textile or industrial fabric manufacturers, particularly in areas such as:
• Agri Textiles: Shade nets, crop covers, pond liners, etc.
• Geo Textiles: Woven / nonwoven fabrics, reinforcement, filtration, erosion control.
• Packaging Textiles: PP/HDPE woven, FIBC, industrial sacks.
• Automotive or Industrial Textiles: Roof liners, filtration media, composites, or performance fabrics.
About Us : Signal Expert Global LLP is an MNC involved in the business of providing Technical Analysis and Research services in the Forex & Comex Global Market Since 2016. We provide learning and trading assistance into Forex and Comex Market.
Signal Expert Global LLP is a Member of the International Trade Council and Follows Foreign Inward Remittance Certificate (FIRC) Norms as per Foreign Exchange Management Act (FEMA) Guidelines.
Designation : International Business Development Specilaist (Financial Services)
Nature : On-site, Permanent - Indore [M.P.]
Package :3 LPA- 4.8 LPA
Key Responsibilities :
- Client outreaching through calls, chats and mail.
- Engage potential clients and convert them into active trading clients.
- Assist clients in identifying the ideal service combination for revenue generation.
- Establish and maintain long term client relationships.
- Educate clients on trading basics, company services, market risks, and recommend strategies based on their risk profile.
- Assist clients with account setup, KYC, and onboarding on trading platforms (MT4/MT5), ensuring smooth and timely activation.
Qualifications :
- Fluent English Communication.(verbal and written)
- Bachelor's or Master's degree. (must have )
- Sales or direct client interaction internship experience for freshers.
- Minimum 6 months experience in sales/direct client interaction profile for experienced applicants.
- Knowledge of the Domestic and Global Financial Market. (Forex & Comex)
- Should be a driven, goal-oriented and active team player with exceptional relationship management skills.
- Experience in International Sales, Marketing and Financial Services will be preferred.
About Us : Signal Expert Global LLP is an MNC involved in the business of providing Technical Analysis Research services in the Forex & Comex Global Market Since 2016. We provide learning and trading assistance into Forex and Comex Market.
Signal Expert Global LLP is a Member of the International Trade Council and Follows Foreign Inward Remittance Certificate (FIRC) Norms as per Foreign Exchange Management Act (FEMA) Guidelines.
Designation : International Sales Specialist (Financial Sales)
Nature : On-site, Permanent - Indore [M.P.]
Package :3 LPA- 4.8 LPA
Key Responsibilities :
- Client outreaching and conversion through calls, chats and mail.
- Engage potential clients and convert them into active trading clients.
- Assist clients in identifying the ideal service combination for revenue generation.
- Establish and maintain long term client relationships.
- Educate clients on trading basics, company services, market risks, and recommend strategies based on their risk profile.
- Assist clients with account setup, KYC, and onboarding on trading platforms (MT4/MT5), ensuring smooth and timely activation.
Qualifications :
- Fluent English Communication.(verbal and written)
- Bachelor's or Master's degree. (must have )
- Sales or direct client interaction internship experience for freshers.
- Minimum 6 months experience in sales/direct client interaction profile for experienced applicants.
- Knowledge of the Domestic and Global Financial Market. (Forex & Comex)
- Should be a driven, goal-oriented and active team player with exceptional relationship management skills.
- Experience in International Sales, Marketing and Financial Services will be preferred.
Job description:
About Us : Signal Expert Global LLP is an MNC involved in the business of providing Technical Analysis Research services in the Forex & Comex Global Market Since 2016. We provide learning and trading assistance into Forex and Comex Market.
Signal Expert Global LLP is a Member of the International Trade Council and Follows Foreign Inward Remittance Certificate (FIRC) Norms as per Foreign Exchange Management Act (FEMA) Guidelines.
Designation : Customer Acquisition Specialist (International Sales)
Nature : On-site, Permanent - Indore [M.P.]
Package : 3 LPA- 4.8 LPA
Key Responsibilities :
- Act as the first point of contact for new clients.
- Identify and engage potential clients through calls/ messages and virtual meetings, converting them into active trading clients.
- Assist clients in identifying the ideal service combination and generating revenue.
- Educate clients on trading basics, company services, market risks, and recommend strategies based on their risk profile.
- Assist clients with account setup, KYC, and onboarding on trading platforms (MT4/MT5), ensuring smooth and timely activation.
- Achieve monthly targets for revenue generation through client acquisition.
Qualifications :
- Fluent English Communication.
- Minimum Graduate or Post Graduate.
- Minimum 6 months documented experience in sales/direct client interaction profile.
- Knowledge of the Global Market. (Forex & Comex)
- Should be a self-motivated, detail-oriented and responsible team player with exceptional relationship management skills.
- Experience in International Sales, Marketing and Financial Services will be preferred.
Franchise Sales Manager to lead our franchise expansion across multiple cities in India. The role involves extensive client interaction, legal documentation, and operational oversight.
Key Responsibilities:
- Drive franchise sales and onboard new franchise partners across India.
- Present the franchise model and conduct multiple meetings to close deals.
- Handle end-to-end legal documentation and ensure timely agreement signings.
- Manage complete setup of franchise stores, ensuring seamless execution.
- Build strong relationships with franchise partners and guide them on ROI and break-even strategies.
- Collaborate with the marketing team to align franchise sales efforts with promotional activities.
- Provide regular progress reports to the Chief Executive Officer.
- Travel frequently to meet clients, conduct site visits, and oversee franchise operations.
Qualifications & Skills:
- Proven experience in franchise sales or a similar role.
- Strong understanding of franchise models, ROI, and break-even analysis.
- Excellent communication, negotiation, and relationship-building skills.
- Proficiency in handling legal documentation and agreements.
- Ability to work under pressure and achieve sales targets.
- Willingness to travel extensively.
- Strong organizational and project management abilities.
Hiring: Academic Specialist (Inside Sales)
Location: Bangalore (Walk-in Interviews)
We are looking for candidates with a minimum of 6 months of internship or experience in B2C sales. Freshers can also apply with Good communication skill
Requirements:
Education: Bachelor's degree (mandatory)
Experience: 4+ months in B2C sales (internship or work experience)
Location: Candidates must be available in Bangalore for a walk-in interview
Mode of Interview: Face-to-face
Compensation:
For experienced candidates: Up to ₹7.3 LPA (based on experience and interview performance)
If you're interested, kindly send your CV
Overview:
As a Business Manager in Sales, you will lead and drive the sales efforts of the company, ensuring revenue targets are met or exceeded. Your primary focus will be on developing sales strategies, building and managing client relationships, and guiding the sales team to achieve business objectives. You will collaborate closely with cross-functional teams to identify market opportunities, expand the customer base, and drive revenue growth.
Responsibilities:
1. Sales Strategy and Planning:
- Develop comprehensive sales strategies to penetrate markets, acquire new customers, and maximize revenue.
- Analyze market trends, customer needs, and competitor activities to identify opportunities for growth.
- Set sales targets, quotas, and objectives aligned with company goals and objectives.
2. Business Development:
- Identify and pursue new business opportunities through prospecting, networking, and lead generation activities.
- Build and maintain relationships with key clients, partners, and stakeholders to expand the customer base.
- Negotiate contracts, pricing, and terms to secure profitable deals and partnerships.
3. Sales Team Leadership:
- Recruit, train, and develop a high-performing sales team.
- Set clear performance expectations, goals, and KPIs for sales representatives.
- Provide coaching, mentorship, and support to enable the team to achieve individual and collective sales targets.
4. Sales Operations Management:
- Oversee the day-to-day sales operations, including pipeline management, forecasting, and reporting.
- Implement sales processes, systems, and tools to streamline workflows and improve efficiency.
- Ensure compliance with sales policies, procedures, and best practices.
5. Customer Relationship Management:
- Cultivate strong, long-lasting relationships with customers and key accounts.
- Address customer inquiries, concerns, and feedback in a timely and professional manner.
- Act as a trusted advisor to clients, providing solutions and recommendations to meet their needs.
6. Performance Analysis and Optimization:
- Monitor sales performance metrics and key performance indicators (KPIs) to track progress against targets.
- Analyze sales data and market insights to identify trends, opportunities, and areas for improvement.
- Implement strategies to optimize sales processes, improve conversion rates, and drive revenue growth.
Qualifications:
- Bachelor's degree in business, marketing, or related field (Master's degree preferred).
- Proven track record of success in sales management, with a focus on meeting or exceeding revenue targets.
- Strong leadership skills with the ability to inspire and motivate a sales team.
- Excellent communication, negotiation, and interpersonal skills.
- Strategic thinker with a results-oriented mindset.
- Analytical mindset with the ability to interpret sales data and market trends.
- Proficiency in sales management software and CRM systems.
Additional Requirements:
- Prior experience in sales within the Lubricants Industry/Retail Sales/B2B Sales/Industrial Sales.
- Willingness to travel as needed.
- Ability to work independently and collaboratively in a fast-paced environment.
- Commitment to continuous learning and professional development.
- Ethical conduct and integrity in all aspects of work.
Benefits:
- Competitive salary and commission structure.
- Opportunities for career advancement and growth within the organization.
- Ongoing training and development programs to enhance sales skills and knowledge.
About Company
Our client is a leading mid‐market investment bank with strong practices around M&A, PE, Capital Markets, Institutional Equities, Wealth Management, Insurance Broking, and Portfolio Management Services.
Roles & responsibilities
• Onboarding, Handling, and Managing HNI / Ultra HNI clients.
• Accountable to achieve Annual revenue, AUM & Strategic product targets in the respective geography.
• Aiming for consistent growth of customer wallet share and book size.
• Advising and meeting clients on their business and investment needs based on their risk appetite and performance objective through various structuring solutions.
• Constantly review client portfolios and give a bird’s eye view.
• Ability to work in partnership with Federal Bank and drive leads & AUM.
• Service existing clients with the support of the client servicing team
• Adherence to all regulatory, statutory, and corporate compliance standards
Requirements
• 8+ years of experience in the Wealth Management space
• Must have completed an MBA from a premier business school.
• Should have a sound understanding of Wealth Management Products (MF, Bonds, PMS, AIFs, PE, etc.) & markets.
• English is mandatory and command of the local language would be beneficial.
• Ability to work in tandem with our channel partner and generate leads & business.
• Good communication and presentation skills
About Company
Our client is a leading mid‐market investment bank with strong practices around M&A, PE, Capital Markets, Institutional Equities, Wealth Management, Insurance Broking, and Portfolio Management Services.
Roles & responsibilities
• Onboarding, Handling and Managing HNI / Ultra HNI clients.
• Accountable to achieve Annual revenue, AUM & Strategic product targets in the respective geography.
• Aiming for consistent growth of customer wallet share and book size.
• Advising and meeting clients on their business and investment needs based on their risk appetite and performance objective through various structuring solutions.
• Constantly review client portfolios and give a birds’ eye view.
• Ability to work in partnership with Federal Bank and drive leads & AUM.
• Service existing clients with the support of client servicing team
• Adherence to all regulatory, statutory, and corporate compliance standards
Requirements
• 8+ years of experience in Wealth Management space
• Must have completed MBA from a premier business school.
• Should have sound understanding of Wealth Management Products (MF, Bonds, PMS, AIFs, PE etc.) & markets.
• English is mandatory and command on local language would be beneficial.
• Ability to work in tandem with our channel partner and generate leads & business.
• Good communication and presentation skills
Responsibilities
- To Attend the inbound calls of HNI customers in both Retail Liabilities & Credit Cards and process the queries.
- To identify and convert the opportunities for cross-selling (banking products).
- Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
- Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues.
- Complete the logs specified by the process (End-of-day target).
- Adherence to Information Security norms & quality process norms.
- To be aware of and comply with any updates about the process.
- Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.
Requirements
- Graduate
- Preferably 1-2 years with 6 months which should be in a customer service role - Understanding of call centre industry an advantage.
- Excellent communication skills – Verbal & Written.
- Flexible to work 24/7 (For Females: 7 AM till 8 PM) including Sundays/holidays
- Flexible to get scattered 8 Week Offs in a month with 9 hours shift
- Good listening skills and strong communication abilities.
- Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity
- Team Player, collaborative Self-motivated person with the ability to act as a role model within the organization.
- Should be able to establish rapport quickly with peers, managers & customers.
About the Company:
It is a leading mid‐market investment bank with strong practices around M&A, PE, Capital Markets, Institutional Equities, Wealth Management, Insurance Broking, and Portfolio Management Services. We pride ourselves in being a trusted Investment bank servicing customers with the best results in advisory in their investments, the best corporates for their growth & capital need, and families in managing their wealth. Led by seasoned bankers, we work with the largest and the most reputed investors.
Location: Ahmedabad
Job Description:
• Advising Affluent clients on their investments and managing their overall financial portfolio whilst deepening the wallet from existing clients
• Responsible for managing HNI clients and acquiring new customers
• To research, investigate and update them on available investment opportunities/financial market trends to determine whether they fit into client's portfolios
Requirements:
• Graduate + MBAs from premier institutes
• Relationship Managers with prior experience in a Broking/Private bank/wealth management setup
• Should be an aggressive, result-oriented & self-motivated professional
• Should have experience in handling HNI Client Acquisitions and Relationship Management & service
• Ability to engage clients in meaningful conversations about their finance
• A thorough understanding of financial markets and the various financial products to identify the best product mix for the client to suit his risk profile
• Strong interpersonal skills with an ability to generate trust and confidence in clients
• The candidate should be self-driven and aspire to move up the ladder, with the growing organization by building up and leading their own teams independently
About Us
We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analysing customer interactions at scale. We assist across multiple voice and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.
Problem we are solving
In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.
Responsibilities:
- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Negotiate contracts and close agreements to maximize profits
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
- Prepare reports on account status
- Collaborate with sales team to identify and grow opportunities within territory
- Assist with challenging client requests or issue escalations as needed
Requirements and skills
- Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
- Solid experience with CRM software and MS Office (particularly MS Excel)
- Experience delivering client-focused solutions to customer needs
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Excellent listening, negotiation and presentation abilities
- Strong verbal and written communication skills
- BA/BS degree in Business Administration, Sales or relevant field
Life at Rezo.AI
- We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
- A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
- Practice autonomy, open communication, growth opportunities, while maintaining a perfect work-life balance.
- Go on company-sponsored offsites, and blow off steam with your work buddies.
Perks & Benefits
Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentor-ship
Get the best in class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)
Why Us?
We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer services problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.
Explore more here
http://www.rezo.ai/" target="_blank">www.rezo.ai
Roles & Responsibilities:-
• Managing the entire recruitment cycle/process of end to end to enable the selection of quality talent for open positions.
• Manage enterprise accounts for monthly business
• Manage vendors, recruiters, and internal stakeholders to hit the numbers
• Ensure all the recruitment in accordance with recruitment policy.
• Involved in end-to-end selection procedure
• Preliminary screening of the candidates.
• Negotiation with the selected candidates on the Salary.
Candidate need to have:-
- Generating business through direct marketing i.e email marketing , cold calling ,cargliest Linked-in , bidding portals & other Social platforms .
- Keeping bidding portal on secondary for generating leads & business
- Experience on linked-in sales navigator would be add on .
- Must have proficient communication & understand the ascent of UK/US and other countries clients .
- Able to work on targets
- Sound technical knowledge on the development of Web & Mobile application.
- Maintain business relationships with existing and potential clients.
- 1+ yrs sales experience in B2C Industry.
- Should have 1+ yrs experience in IT Sales.
Do you wish to be a part of a disruptive team, passionate towards democratizing education for students across India? Then read more.
Our client is an expert in education financing and counselling related to higher studies abroad. They help students to understand about scholarships in various colleges abroad, whether they are eligible and how to apply for such esteemed institutions. Their dedicated page enlists every scholarship available across the globe, apart from other facilities required by students like visa counselling, forex, accommodation, Peer contacts etc.
They also offer the best resources for exams like IELTS, TOEFL and GRE apart from organising webinars and events to connect with industry experts, alumni and fellow students - that helps to prepare for these travels, loans and more. Partnered with the most prominent Banking and non-banking financiers, the team is led by FinTech-experienced IIT Kanpur alumni, passionate about offering sustainable financial offerings.
As a Business Development Manager, you will report directly to the COO and manage sales and relationships with Education providers.
What you will do:
- Business development: Developing partnerships with education providers to offer education loans to their students. Education providers include schools, colleges, coaching institutes, training institutes etc.
- Relationship management: Through a team of relationship managers, maintaining the above partnerships.
- Working with internal and external stakeholders to troubleshoot issues.
What you need to have:
- Any graduate
- Ideal candidate should have experience in business development, preferably in a related field.
- This is a result-oriented position, which requires a candidate with result-focus and a strong sense of ownership.





