11+ Business relationship management Jobs in Pune | Business relationship management Job openings in Pune

Responsibilities

• To Attend the inbound calls of HNI customers in both Retail Liabilities & Credit Cards and process the queries.
• To identify and convert the opportunities for cross-selling (banking products).
• Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
• Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues.
• Complete the logs specified by the process (End-of-day target).
• Adherence to Information Security norms & quality process norms.
• To be aware of and comply with any updates about the process.
• Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.

Requirements

• Graduate
• Preferably 1-2 years with 6 months which should be in a customer service role - Understanding of call centre industry an advantage.
• Excellent communication skills – Verbal & Written.
• Flexible to work 24/7 (For Females: 7 AM till 8 PM) including Sundays/holidays
• Flexible to get scattered 8 Week Offs in a month with 9 hours shift
• Good listening skills and strong communication abilities.
• Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity
• Team Player, collaborative Self-motivated person with the ability to act as a role model within the organization.
• Should be able to establish rapport quickly with peers, managers & customers.

Core Responsibilities:

• The MLE will design, build, test, and deploy scalable machine learning systems, optimizing model accuracy and efficiency
• Model Development: Algorithms and architectures span traditional statistical methods to deep learning along with employing LLMs in modern frameworks.
• Data Preparation: Prepare, cleanse, and transform data for model training and evaluation.
• Algorithm Implementation: Implement and optimize machine learning algorithms and statistical models.
• System Integration: Integrate models into existing systems and workflows.
• Model Deployment: Deploy models to production environments and monitor performance.
• Collaboration: Work closely with data scientists, software engineers, and other stakeholders.
• Continuous Improvement: Identify areas for improvement in model performance and systems.

Skills:

• Programming and Software Engineering: Knowledge of software engineering best practices (version control, testing, CI/CD).
• Data Engineering: Ability to handle data pipelines, data cleaning, and feature engineering. Proficiency in SQL for data manipulation + Kafka, Chaossearch logs, etc for troubleshooting; Other tech touch points are ScyllaDB (like BigTable), OpenSearch, Neo4J graph
• Model Deployment and Monitoring: MLOps Experience in deploying ML models to production environments.
• Knowledge of model monitoring and performance evaluation.

Required experience:

• Amazon SageMaker: Deep understanding of SageMaker's capabilities for building, training, and deploying ML models; understanding of the Sagemaker pipeline with ability to analyze gaps and recommend/implement improvements
• AWS Cloud Infrastructure: Familiarity with S3, EC2, Lambda and using these services in ML workflows
• AWS data: Redshift, Glue
• Containerization and Orchestration: Understanding of Docker and Kubernetes, and their implementation within AWS (EKS, ECS)

Skills: Aws, Aws Cloud, Amazon Redshift, Eks

Must-Haves

Amazon SageMaker, AWS Cloud Infrastructure (S3, EC2, Lambda), Docker and Kubernetes (EKS, ECS), SQL, AWS data (Redshift, Glue)

Skills : Machine Learning, MLOps, AWS Cloud, Redshift OR Glue, Kubernetes, Sage maker

******

Notice period - 0 to 15 days only 

Location : Pune & Hyderabad only

Key Responsibilities

• Develop and implement user-centric features on web platforms to enhance overall experience and usability.
• Collaborate with designers, backend engineers, and product teams to deliver cohesive and scalable products.
• Solve diverse technical and integration challenges by building efficient solutions that connect with automation systems.
• Apply best practices to create reusable, testable, and maintainable components and frameworks.
• Optimize application performance and ensure responsive and adaptive design across multiple devices and browsers.

Qualifications

• Strong understanding of modern front-end development frameworks and architecture.
• Hands-on experience building interactive, high-performance web applications.
• Proficiency with:
• React, Redux, html, css, javascript
• Build tools like Vite, CSS preprocessors such as Less/Sass
• Solid grasp of UI/UX principles, responsive design, and accessibility standards.
• Experience integrating front-end solutions with REST APIs or automation systems is a plus.
• Strong problem-solving skills and a collaborative mindset.

Key Responsibilities:

1. Responsible for planning, implementing and directing the sales activities of the company in a designated area to achieve sales objectives 

2.Telugu & Kannada language candidates are more preferable with good english proficiency 

3 . Develop a sales strategy to achieve organizational sales goals and revenues 

4. Sales Closure of hair and skin clients 

5. Responsible for driving consultation to Location allotted 

6. Develop and implement new sales initiatives, strategies and programs. 

7. Contacting potential client via email or phone to establish rapport and set up meetings 

8. Developing sales goals for the team and ensuring they are met 

9. Negotiating on phone, email or in-person 

10. To provide report and feedback to upper management about what is and is not working 

11. To provide detailed report and feedback to upper management 

12. Extensive Follow-up for the Clients allotted 

13. Giving client good client experience

• Design and build advanced applications for the iOS platform

• Experience is required in IOS

• Collaborate with cross-functional teams to define, design, and ship new features.

• Unit-test code for robustness, including edge cases, usability, and general reliability.

• Work on bug fixing and improving application performance.

• Continuously discover, evaluate, and implement new technologies to maximize development efficiency.

• Working experience in iOS development using Swift, RX Swift,

• Have published one or more iOS apps in the app store

• A deep familiarity with Objective-C and Cocoa Touch

• Experience working with iOS frameworks such as Core Data, Core Animation, Core Graphics and Core Text

• Experience with third-party libraries and APIs

• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies

• Solid understanding of the full mobile development life cycle

• working experience on Media streaming

• Working experience on Modular programming, RX Swift, Auto layout, Push Notification & Deep Linking.

About 6sense : The 6sense Account Engagement Platform helps B2B organizations achieve predictable revenue growth by putting the power of AI, big data, and machine learning behind every member of the revenue team.

https://hub.6sense.com/welcome/6sense-funding-announcement">In one of the latest news,6sense Raises $125 Million in Series D Funding, Increases Valuation to $2.1 Billion https://hub.6sense.com/welcome/6sense-funding-announcement.

In the other news,6sense was named one of https://twitter.com/Inc">@Inc's Best Workplaces for the third year in a row.

As an Engineering Manager at 6sense ,you will have the opportunity to-

• Recruit and retain top-tier software engineering talent. 
• You will nurture an atmosphere of continuous improvement by serving as a coach, mentor, and technical advisor, while planning and supporting career development  
• You will diagnose and resolve systemic obstacles that prevent your team from delivering high-quality software. 
• You will meet 1-1 with team members on a regular basis.
• Recruit and retain top-tier software engineering talent 
• Work cross functionally with other Engineering Managers to strategize and execute on crucial business objectives along with managing upstream and downstream dependencies 
• Work with the Product Managers on project planning and roadmap 
• Apply distributed computing and map-reduce knowledge to compute, dedupe, and derive insights from billions of records daily 
• Intellectually contribute to the software, data, process, and growth of other team members 
• Participate in writing applicable patents for your ground-breaking work 
• Promote and set examples for high code quality like unit testing, good variable naming, modularity, etc. 
• Own products/features at multiple levels: code, data, metrics, reduction of support frequency, etc. 
• Ensure new features are properly tested at scale prior to release 

Required qualifications and must have skills 

• 5+ years of experience managing a team of 5+ engineers 
• 10+ years of experience in delivering software 
• BS / MS in Software Engineering or an equivalent degree 
• Experience leading by influence in multi-team, cross-functional projects 

We are looking for a full-stack developer with  3+ years of experience in NodeJS and frontend technologies like HTML/CSS/JS + ReactJS + VueJS

- Strong Coding Skills
- Experience building scalable products
- 3+ years of experience in NodeJS with an understanding of callbacks, async/await, promises,
  asynchronous functions, usage of third-party libraries, ExpressJS, PassportJS etc
- Good command over Data Structure, Algorithms
- Experience working with NoSQL & SQL Databases like Mysql, MongoDB, ElasticDB, Redis etc
- Good design skills
- The ability to produce bug-free and production-grade code
- Knowledge of Go, Docker and kuberneates is a plus.

• Health Memberships 
• Sports Subscriptions 
• Entertainment Subscriptions 
• Key Conferences and Event Passes
• Learning Stipend 
• Team Lunches and Parties 
• Travel Reimbursements 
• ESOPs 

Thast what we think would bloom up your personal life, as a gesture for helping us with your talents.

Join us to be a part of our Exciting journey to Build one Digital Identity Platform!!!