Able to conduct detailed diagnostics on resource usage some hardware. Able to communicate with Customers and understand issues Consult Customers on answering technical questions and providing best solutions as per setup requires. 1. assist our customers migrating our application COMOS and some more applications into the IT infrastructure of existing and new customers 2. consult our customers how to integrate our software products in a datacenter for example Citrix Xenapp, Xenserver, MS SQL Server and a file share 3. configuring Windows Operating systems, the rights concept in Windows, the resource management + monitoring 4. require knowledge on performance diagnostics in various areas – mainly Windows Performance Monitor together with MS SQL server and the physical storage parameters 5. Maintain Customer satisfaction with in Support
About Logipix Logipix Ltd. is a privately held-company established in 1996 in Budapest, Hungary. Since then, Logipix has grown into the international company that it is today – one of the most innovative developers and manufacturers of end-to-end video solutions. The main profile of the company is to provide specially designed, high-end video surveillance solutions considering the various characteristics of different application areas. Logipix India Pvt Ltd was established in India with office in Noida, Sector 132 for dedicated focus of business in the Indian subcontinent. Over the past 2+ years, the company provides solution for prestigious clients both existing and future. Job Summary The After Sales Technical Engineer is responsible for the local and remote assistance to the partners in India and abroad in the region, providing support in the engineering aspects of projects to the Regional Director. He is able to systematically organize the tasks at hand, do worklogs and follow up on the issues. An ideal candidate has the ability to install and test software & hardware components and able to document his work thoroughly. Responsibilities • Assistance in identification and localization of Hardware and Software problem in installed systems • Logipix Software installation, configuration and troubleshooting • Provide remote or local support for partners • Track project tasks through project lifecycle • Following up issues according to worklog • Assistance to the Regional Director in electrical engineering technology related to projects • Cooperate with Logipix Hungary After Sales engineers on installation and testing • Create reports both internal and external for periodically submissions Requirements • Graduate in computer and/or electronics engineering • Strong documentation skills • Knowledge of TCP/IP networks • Strong knowledge in Windows OS • High level English skills • Stable technical knowledge Preferred skills • Interest in photography and cameras • Autocad • Project Management What we offer • International company background • Long-term employment status at a dynamic company • Online training to help with the daily routine
Support to all over company atmosphere Team for Application, system, software & hardware. Achievement of customer satisfaction. Installation of System / computer hardware Machine & security firewall on customer machines. Trouble shooting. Minor software solution, adjustments & restoration of equipment's. >>> KT & Training will be provided. <<<<
Responsible for complete network setup and ensure its smooth running Administer servers, computers, routers, switches, firewalls, software deployment Support LANs, WANs, network segments Maintain and configuring servers Must be Trained in network administration. Update windows 7/8/10 or Linux Maintain and monitor networks, system security.