NTRX Professional Service Engineer at NAM Info Pvt Ltd · Pune · 5 - 7 years · ₹5L - ₹14L / yr · Profitable · Posted 3 Sep 2026

Role : NTRX Professional Service Engineer -Any Voice Recording platform experience is a must.
5 - 7 Years
Locations
Pune, Maharashtra, India ( 1st round Virtual and then F-2-F is mandatory )
Skill Set
Networking,SQL,Cloud Support, IVR or Avaya, or NICE NTRX any VOICE RECORDING PLATFORM EXPEIRENCE IS A MUST.
Skill to Evaluate
Networking,PLSQL,SQL,Cloud Support
**Job Description:**
We are seeking a talented and motivated NTRX Professional Service Engineer to join our dynamic team. This role entails working closely with clients to implement and support our advanced networking solutions. As a key member of our professional services team, you will leverage your expertise in networking, SQL, and cloud support to deliver high-quality services that exceed client expectations.
**Key Responsibilities:**
- **Client Engagement:** Collaborate with clients to understand their business needs and technical requirements. Provide expert guidance and support throughout the project lifecycle.
- **Network Management:** Design, implement, and maintain NTRX network solutions, ensuring optimal performance and reliability. Troubleshoot and resolve network issues in a timely manner.
- **Database Support:** Utilize SQL to manage, query, and analyze data as needed, ensuring that clients’ databases are functioning efficiently and effectively.
- **Cloud Support:** Assist clients with cloud deployment and support services, helping them to migrate their systems to the cloud and optimize their cloud infrastructure.
- **SQL Proficiency:** Ability to write, read, and optimize SQL queries, with a robust understanding of relational databases.
- **Cloud Support Skills:** Familiarity with cloud vendor platforms (AWS, Azure, Google Cloud, etc.) and experience in providing cloud-based solutions and support.
**Qualifications:**
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- 3+ years of experience in networking or IT support, with a focus on professional services or client-facing roles preferred.
- Relevant certifications (such as CCNA, AWS Certified Solutions Architect, etc.) are a plus.

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Company details
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