Shubham Vishwakarma
Full Stack Developer - Averlon
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Position: Technical Presales Manager
Job type: Full-time/ Permanent
Total Experience: Minimum 4-5 Years
- Maintain, drive, supervise and implement robust technical standards, systems and processes
- Influence technology strategies and decisions with a high level of expertise and knowledge
- Provide direction and support to ensure compliance with relevant legislative specifications and standards
- Lead a team of staff developing products, and addressing training needs when necessary
- Coordinate the regular testing of products to address faults, and provide evaluations to improve them
- Act as a key contact with customers who have technical issues
- Experience in handling technical support Team
- handling the escalated issues and resolving them over the phone/e-mail/remote meeting.
- Addressing end clients and channel partners/system integrators/solution partners/service providers/consultants.
- Conduct product demos and training
- Should be open to work in general shift.
REQUIRED SKILLS :
- Good communication skills, both written and verbal
- Self-motivated with the ability to work under pressure and own initiative
- Problem-solving skills, analytical skills and the ability to make decisions quickly
- Organisational and team leader skills
- Knowledge of process improvement and validation
- Knowledge of regulatory standards relevant to your industry
- The ability to investigate and identify trends
- Good Knowledge of Hardware and Networking concepts
- Good Knowledge of Windows, Linux and Mac OS, Android and iOS
- Good Knowledge of Antivirus, Endpoint security, DLP, MDM, and Remote technologies.
- Should be capable to handle a team of L1 engineers.
- Prepare documents on technical knowledge.
React Native
Redux/Flux
Javascript-The role which we are hiring is of Individual Contributor.
-Framework and principles of React Native
-Architecture patterns
-Redux
-IOS & Android
-Redux Saga.
-TypeScript/JavaScript
-Class/Functional Components
-Hooks
-NFRs(Accessibility, Unit test cases)
-Component Lifecycle events
-Knowledge of Flat list, Flexbox, UI creation
-High Order Components
-Security and Performance aspects
-Native bridging
-Code Push
-App Distribution and deployment
-SSL Pinning
-Navigation concepts
-Networking
-Good communication skills as the candidate will be directly dealing with client
Job Summary:
We are looking for technically skilled and customer-oriented SME Voice – Technical Support Associates to provide voice-based support to enterprise clients. The role involves real-time troubleshooting of complex issues across servers, networks, cloud platforms (Azure), databases, and more. Strong communication and problem-solving skills are essential.
Key Responsibilities:
- Provide technical voice support to B2B (enterprise) customers.
- Troubleshoot and resolve issues related to:
- SQL, DNS, VPN, Server Support (Windows/Linux)
- Networking (TCP/IP, routing, firewalls)
- Cloud Services – especially Microsoft Azure
- Application and system-level issues
- Assist with technical configurations and product usage.
- Accurately document cases and escalate unresolved issues.
- Ensure timely resolution while meeting SLAs and quality standards.
Required Skills & Qualifications:
- 2.5 to 5 years in technical support (voice-based, B2B preferred)
Proficiency in:
- SQL, DNS, VPN, Server Support
- Networking, Microsoft Azure
- Basic understanding of coding/scripting
- Strong troubleshooting and communication skills
- Ability to work in a 24x7 rotational shift environment
L2 Network Engineer (NOC - Operation & Monitoring)
We are looking for experienced L2 Network Engineers to join our NOC (Network Operations Center) team. The ideal candidate should have 3+ years of experience in IT networking with expertise in troubleshooting, configuration, and monitoring of network devices.
Job Details:
- Location: Sec-24, Noida, UP
- Working Hours: 9:30 AM – 6:30 PM
- Support Days: Monday to Saturday
- Experience Required: 3+ years in IT Networking
- Education: B.Tech / MCA (Passing year 2021, No distance learning)
- Certifications: CCNA / CCNP
- Salary: ₹3.0 - ₹3.6 LPA
Key Responsibilities:
- Monitor and manage network performance to ensure smooth operations.
- Troubleshoot and configure routers, switches, and other network devices.
- Work with ITSM tools for incident and problem management.
- Analyze and resolve network issues related to IP addressing, subnetting, VLANs, and routing protocols (OSPF, BGP).
- Implement security policies, access controls, and network configurations as per company standards.
- Support and optimize LAN/WAN infrastructure to ensure minimal downtime.
- Configure and manage MPLS, SD-WAN, and VLAN Trunking Protocol (VTP).
- Handle STP (Spanning Tree Protocol), Inter-VLAN Routing, and SNMP monitoring.
Technical Skills Required:
- Networking Protocols: OSPF, BGP, MPLS, ICMP, SNMP
- Network Components: Routers, Switches, Firewalls, Load Balancers
- IP Addressing & Subnetting: IPv4, IPv6, CIDR
- Network Monitoring & ITSM Tools: Experience with at least one tool
- LAN & WAN Technologies: VLAN, Trunking, Inter-VLAN Routing
- Security & Management: Access Control, SNMP Monitoring, Community Strings
Who Should Apply?
- Candidates with strong troubleshooting and network configuration skills.
- Those looking to grow in NOC operations, network monitoring, and L2 network support.
- Individuals with a CCNA/CCNP certification and experience in handling enterprise-level networks.
.NET
C#
GitHubTechnical Skills Required
Mandatory:
• Minimum 10 years of experience in software development with C# and the .Net framework/.net core.
• Experience on building RESTful services and MVC patterns-based web applications, web api and wcf
• Experience in ORM, Document-oriented NoSQL databases or RDMS • Experience with Git (GitHub), automatic deployments, continuous integration
• Expertise on JavaScript, HTML5, CSS, AngularJS, ReactJS, NodeJS, data visualization tools.
• Experience of working on highly scalable SaaS products
• Developed & debugged multi-threaded applications.
• Developed and deployed modules in Azure / Aws Good to have: • Experience in development of reports.
• Developed and deployed modules in Docker / Kubernetes • Experience as scrum owner
• Experience in agile development methodology
• Polyglot
Role and Responsibilities:
• Design, document, develop & test own product.
• Collaborate with team members.
• Care deeply about writing quality/testable/modular code
• Work with various stake holders across teams and prioritize deliverables.
• Drive efficient DevOps practices for full cycle .NET development and deployment.
Soft Skills Required
Mandatory:
• Clarity of thought
• Sincere
• Proactive
• Self-motivated
• Logical bent of mind (Analytical)
• Team player
• Flexible/adaptable
• Strong communication skills (both written and verbal)
• Leader with passion
PythonExperience: 2 to 8 Years
Technical skills:
> Experience in L2, L3 Networking / Datacom Protocols.
> Experience in Python Scripting is Must.
> Experience in QA Automation Testing.
Note: Direct & Permanent role with us & it’s a hybrid model work culture.
Please acknowledge the mail with the below details & also share your updated CV :
Total Experience :
Python Automation Testing Exp :
Networking Experience:
Current CTC:
Expected CTC:
Notice Period:
Fine with Hybrid model ( 3 days work from the office ) Yes / No :
Fine with the location – Madiwala happiest mind office – Yes / No :
• Product & Technical Presentation – Customers / Partners
• Pre-Sales Support (DEMO and POC).
• RFP’s evaluation, Solutioning & Response.
• Handling Technical Queries and Troubleshooting for existing and new Customers.
• Keep up-to-date on competitive solutions, products, and services.
• OEM – Technical relation.
• Building Business with Team
• Analyzing/Triaging the Wi-Fi & GPS Connectivity and enhancing the Wi-Fi & GPS Features
Job requirements:
• Engineering degree
• 5-8 years of hands-on experience on Connectivity concepts and Wi-Fi Module
• Strong Knowledge on Wi-Fi Architecture and Android Framework and Firmware layer
• Strong knowledge of Wi-Fi Features, and Wi-Fi Standards
• Good understanding of Qualcomm CNSS subsystem, firmware and system level features
• Strong Knowledge on the Wi-Fi Debugging concepts & Log collection and Wlan Standards
• Ready to Debug/work in any Connectivity modules like NFC/Bluetooth/GPS
• Preferably should have experience, who is working in Qualcomm SM 6X/7X/8X series
Amazon Web Services (AWS) Taking ownership of customer issues reported and seeing problems through to
resolution
Understand, interpret, reproduce, and diagnose issues reported by the customers.
Researching, troubleshooting and identifying solutions to resolve product issues
Should be able to handle voice calls, emails and online web sessions with the
customer as part of technical troubleshooting
Should exhibit patience and empathy while working with customer with an aim to
drive positive customer experience
Following standard procedures for proper escalation of unresolved issues to the
appropriate internal teams
Following standard procedures for submitting tickets to the engineering team for
further investigation of unresolved issues
Contributing actively towards knowledge base articles
Adherence to strict SLA’s
Ready to work in early morning, general and afternoon shifts, including weekends, on
rotation basis
Should demonstrate an aptitude and appetite for learning newer technologies while
expanding on the core knowledge
Primary skills:
1-3;3-8 years of relevant experience.
Strong technical knowledge on:
Cloud Technologies – AWS, Azure etc.
Databases – SQL, Oracle, MySQL etc.
Operating Systems – Linux, Windows etc.
Networking – Basic networking concepts and troubleshooting
Programming knowledge – Java, Python (Desirable, not a must has) o Prior experience
with REST and SOAP calls.
Excellent communication skills – English written and verbal
HTTP technology and principles, including REST and SOAP principles (Required)
JSON & XML Data formats (required)
Javascript Regular Expression (Good to have)
Good understanding of networking protocols and applications (TCP/IP, proxies, load
balancing, firewalls, etc.) (Required)
Working knowledge of database technologies and SQL (Required)
In-depth familiarity of Linux (Required) (advanced user; sysadmin experience a bonus,
but not required)
Strong analytical and logical reasoning for technical troubleshooting
Ability to collaborate with cross-functional teams – Dev, QA, Infrastructure teams etc.
Should be a team player who keeps team’s success before individual achievements
Knowledge on data integration (Informatica/ Mulesoft))
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Full Stack Developer - Averlon