Shubham Vishwakarma
Full Stack Developer - Averlon
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Tech Support Engineer Job Description Technical Support Engineer plays a crucial role in ensuring the smooth operation of technical systems, providing expert-level support to customers, and contributing to the improvement of products and services through technical expertise and leadership. To meet the qualifications specified: 1. Educational Background: A degree in a relevant field, such as Computer Science, Information Technology, or a related discipline, is a requirement. 2. Experience: While not explicitly mandatory, experience in fields like Computer Science or IT is considered advantageous. It may provide a practical understanding of the domain that can be beneficial in this role. 3. Personal Traits: Being a natural helper and enjoying assisting people with their computer issues are essential qualities. Additionally, the ability to simplify and effectively communicate technical details to individuals with varying levels of technical knowledge is a significant advantage. If you possess the educational qualification, experience, and the mentioned traits, it's likely you fit the criteria for this role. Demonstrating your passion for helping people with technical issues and your ability to communicate complex information in an understandable manner during the application. Roles and Responsibilities Technical Expertise: Provide advanced technical support to customers and internal teams. Troubleshoot complex technical issues related to software, hardware, or network systems. Perform root cause analysis for recurring issues and implement permanent resolutions. Collaborate with development teams to escalate and resolve product issues. Maintain up-to-date knowledge of new technologies and industry trends. Customer Support: Act as a point of escalation for critical customer issues. Communicate effectively with customers to understand their technical concerns. Manage and prioritize support tickets and customer inquiries. Ensure timely resolution of customer issues according to service level agreements (SLAs). Provide training and guidance to junior support engineers. Documentation and Reporting: Document troubleshooting steps and solutions for knowledge base articles. Create and maintain technical documentation, including FAQs and user guides. Generate regular reports on support activities, issue trends, and resolution metrics. Quality Assurance: Conduct quality assurance testing for new software releases or patches. Validate bug fixes and ensure they meet customer requirements. Perform regression testing to identify potential issues before deployment. Tech Support Engineer Job Description Communication Skills: Communicate technical information effectively to both technical and non-technical audiences. Provide regular updates to customers and stakeholders on issue status and resolution. Participate in customer-facing meetings and conference calls as a technical expert. Troubleshooting and Problem-Solving: Utilize diagnostic tools and resources to analyze technical issues. Develop creative solutions to complex technical problems. Implement temporary workarounds and permanent fixes as necessary. Compliance and Security: Ensure compliance with data protection regulations and security best practices. Follow established protocols for handling sensitive customer information. Required Skill Set: MS Office, Windows Troubleshooting, ITIL, Basic Networking, Understanding on EDR , DLP Tools , Firewalls , VMware/ Citrix workspace Client setup troubleshooting , Active Directory, Basic Concepts of O365 Exchange admin, Microsoft MDM & Intune, Firewall’s, DLP, EDR, Proxy concepts, Fundamental understanding of ITSM, ITIL, or CMDB.
Position: Business Development Executive
Company: Enpointe.io
Location: Andheri (Oshiwara), Mumbai
Employment Type: Full-time
About Enpointe.io:
Enpointe.io is a technology-driven company delivering innovative web solutions to enhance digital experiences. As we grow, we are seeking a proactive Inside Sales Executive to help generate leads, connect with potential clients, and support business growth through effective communication and documentation.
Role Overview:
The Business Development Executive will focus on generating and nurturing leads, setting up meetings for the co-founder, preparing proposals, and maintaining proper sales documentation. The role requires excellent communication skills, attention to detail, and a goal-oriented approach.
Key Responsibilities:
- Generate new business leads through research, calls, and online outreach.
- Connect with potential clients via phone, email, and professional networks.
- Schedule and coordinate meetings with the co-founder for qualified prospects.
- Prepare pre-meeting presentations and relevant briefing materials.
- Create professional proposals and share them with clients.
- Maintain accurate documentation of leads, follow-ups, and client interactions.
- Collaborate with internal teams to ensure client needs are met effectively.
Required Skills & Qualifications:
- 1+ year of experience in inside sales, lead generation, or business development (preferred).
- Excellent verbal and written communication skills.
- Ability to build rapport with clients and present ideas confidently.
- Proficiency in MS Office, Google Suite, and basic presentation tools (PowerPoint, Canva).
- Strong organizational and documentation skills.
- Self-motivated with the ability to work independently.
Preferred Qualifications:
- Experience in IT services, web development, or digital marketing sales.
- Familiarity with CRM tools like Zoho, HubSpot, or similar.
HTML/CSS
Javascript
Angular (2+)
AngularJS (1.x)Job Description:
- Creating proxy-based applications
- Migrating legacy applications to new technologies
- Maintaining applications/websites and troubleshooting
Skills & Experience:
- Well-versed with SSO, Shibboleth and SAML
- Should have decent knowledge of networking
- Good with .NET web applications, MVC, RestAPI, REACTJS, NODEJS, HTML, CSS
- Should have previously worked on applications based on SAML, SSO and CDNs.
- Should know Identity Providers, access gateways and integration with SSOs
Important: Please note there are no Cisco, Juniper or any other proprietary devices to be administered. We are looking for candidates willing to work on GNU/Linux powered network equipment.
We at Unmukti build network equipment and provide managed network services to organisations having geographically dispersed locations across the country.
Our equipment run GNU/Linux firmware but still the networking concepts remain the same.
For the impatient, we need following skills:
- Debian/Ubuntu GNU/Linux
- iptables / nftables
- Squid / ICAP
- OpenVPN
- Wireguard
- Snort / Suricata
- Postgresql
- git
- patch/diff, ./configure, make
- OSPF & BGP on BIRD or Quagga
- ansible
- bash / Perl / Python / Go
Now in detail:
We have servers to be managed, databases to be administered, embedded devices to run GNU/Linux and customers to be supported who are using those devices for various networking services that we provide.
We want someone with experience on Debian or Ubuntu as primary OS, knows networking concepts . Bonus if you know your way around to automate stuff with bash/Go/Perl/Python etc.
Experience in Network Design for connecting large number of geographically distributed locations ( >= 20 is considerable, though >=200 would be great) and understanding of routing protocols like OSPF and BGP will be an added advantage.
You get insights into networking (wireless too), network security and product development.
Along with that, you will have to design and support be-spoke deployments and handle operational issues on a day-to-day basis.
Java Building highly-scalable and secure payments platform
Primary owners of one or more components of the platform and will drive
innovation in your area of ownership
Working with various product teams gathering requirements and adding capabilities
Working with some of the smartest people in the industry and will have ample
opportunity to learn and grow
Using cutting-edge cryptography to secure payments beyond industry standards
Deriving actionable insights by mining TBs of data
Building low-level infrastructure that aims to push the boundaries of network
performance
Participating actively in recruitment and nurturing of engineers as awesome as you.
What do we look for?
If you spend time cracking NP hard problems rather than cracking nuts, you are the
most laziest person and automates everything, you appreciate beauty of code
(bonus if you can sing “Finite simple group of order 2”), you should apply in t=0
Good understanding of Databases
Good understanding of networking (especially with HTTP)
Good understanding of OS concepts
2-4 years of experience
Should have hands on development experience with Object Oriented Programming
(Java is highly preferred) on a large scale system
Understands and showcase ownership of the products
Good with concepts of scaling and worked with distributed systems
Review and influence new evolving design, architecture, standards and methods
with stability, maintainability and scale in mind
Identify patterns and provide solutions to class of problems
Research, evaluate and socialize new tools, technologies, and techniques to improve
the value of the system
Be able to multi-task, prioritize and handle dependencies with minimal oversight
CC++Below are the skill set needed for the immediate Lanner board bring up requirements
- Good understanding of Linux kernel modules, with familiarity of kernel debugging, good shell scripting
- 4 to 6 years of experience
- Knowledge in board bring up, bootloader ( U-boot/BIOS/GRUB2 etc..) and device drivers
- Strong C programming with knowledge of networking protocols ( L2/L3, TCP.UDP, HTTPS etc..)
This is the white-box variant would be using
https://www.lannerinc.com/products/network-appliances/x86-desktop-network-appliances/nca-1515">https://www.lannerinc.com/products/network-appliances/x86-desktop-network-appliances/nca-1515
Java
Go Programming (Golang)C++Your role in helping us shape the future:
Gogo Commercial Aviation, An Intelsat Company has an exciting opportunity for a Software Engineer. You will help us design and develop solutions aimed at providing a means to manage and deploy the configuration specifics of aircraft, based on airlines, aircraft deployed technology, fleet and installation requirements. This solution uses a combination of configuration management and cloud-based deployment using AWS which also requires an understanding of network / telecom protocols.
Are you up to the challenge?
The ideal candidate for this role will be a working member of an engineering team delivering quality technical solutions carrying through from design to deployment. This role requires solid understanding of the design and development process, using CI / CD technologies. Your role will be crucial in designing and delivering complex products and solutions across technologies products and tools, improving quality of the code by following coding standards/guidelines, using static code analysers, maximum unit test coverage and automating the test cases.
Can you drive these processes?
- Develop groundbreaking and distributed solutions with high availability and impact.
- Work with the Architects/ Technical lead / Product Owner to understand user requirements, convert BDD scenarios or user stories into product functionality.
- Work with the team members collectively to own and deliver features and flexible to take up any type of tasks like develop, automate and test to complete feature.
- Perform code reviews and associated engineering quality checks clearly and consistently.
You should definitely have:
- Bachelor's degree in Computer Science, Engineering, or related discipline
- 2 - 5 Years of experience in systems implementations with a focus on both custom application development & commercial systems software implementations
- Knowledge and experience in multiple technical disciplines required (development, QA, devops, etc)
- 2+ years of in-depth development experience with Java / C++ / C / Go.
- Experience in CI/CD and AWS deployments (EC2, SQS, SNS, Lambda, S3, Aurora, DynamoDB)
- Advanced knowledge of software development lifecycles; expert knowledge in Agile and Lean methods.
- Proponent of DevOps, TDD, Agile/XP practices, and CI/CD pipelines
- Ability to work under pressure, prioritize work, coordinate with onsite stakeholders and well organized.
- Flexibility in working with technologies and platforms.
- A commitment to excellence, best practices, and the continuous improvement of our products, code base, processes, and tools.
It would be nice if you had:
- Experience with Scaled Agile Framework (SAFe) work environments
What it’s like to work with us:
Intelsat is connecting the world and transforming the satellite landscape by reaching beyond the traditional satellite industry. We are defining new products that will open new, profitable markets. To help us reach this goal, you should be a bold thinker who will perform a key role in shaping Intelsat innovation for years to come.
- We emphasize personal and professional growth
- Awesome benefits including Leave Benefits, medical and training
- Fun, diverse, and inclusive culture
Python
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Full Stack Developer - Averlon