Technical Support Engineer

PortOne is re−imagining payments in Korea and other international markets. We are a Series B funded startup backed by prominent VC firms Softbank and Hanwa Capital

https://portone.io/global/en

PortOne provides a unified API for merchants to integrate with and manage all of the payment options available in Korea and SEA Markets - Thailand, Singapore, Indonesia etc. It's currently used by 2000+ companies and processing multi-billion dollars in annualized volume. We are building a team to take this product to international markets, and looking for engineers with a passion for fintech and digital payments.

Culture and Values at PortOne

• You will be joining a team that stands for Making a difference.
• You will be joining a culture that identifies more with Sports Teams rather than a 9 to 5 workplace.
• This will be remote role that allows you flexibility to save time on commute
• Your will have peers who are/have
• Highly Self Driven with A sense of purpose
• High Energy Levels - Building stuff is your sport
• Ownership - Solve customer problems end to end - Customer is your Boss
• Hunger to learn - Highly motivated to keep developing new tech skill sets

Who you are ?

* You are an athlete and Devops/DevSecOps is your sport.

* Your passion drives you to learn and build stuff and not because your manager tells you to.

* Your work ethic is that of an athlete preparing for your next marathon. Your sport drives you and you like being in the zone.

* You are NOT a clockwatcher renting out your time, and NOT have an attitude of "I will do only what is asked for"

* Enjoys solving problems and delight users both internally and externally

* Take pride in working on projects to successful completion involving a wide variety of technologies and systems

* Posses strong & effective communication skills and the ability to present complex ideas in a clear & concise way

* Responsible, self-directed, forward thinker, and operates with focus, discipline and minimal supervision

* A team player with a strong work ethic

Experience

* 2+ year of experience working as a Devops/DevSecOps Engineer

* BE in Computer Science or equivalent combination of technical education and work experience

* Must have actively managed infrastructure components & devops for high quality and high scale products

* Proficient knowledge and experience on infra concepts - Networking/Load Balancing/High Availability

* Experience on designing and configuring infra in cloud service providers - AWS / GCP / AZURE

* Knowledge on Secure Infrastructure practices and designs

* Experience with DevOps, DevSecOps, Release Engineering, and Automation

* Experience with Agile development incorporating TDD / CI / CD practices

Hands on Skills

* Proficient in atleast one high level Programming Language: Go / Java / C

* Proficient in scripting - bash scripting etc - to build/glue together devops/datapipeline workflows

* Proficient in Cloud Services - AWS / GCP / AZURE

* Hands on experience on CI/CD & relevant tools - Jenkins / Travis / Gitops / SonarQube / JUnit / Mock frameworks

* Hands on experience on Kubenetes ecosystem & container based deployments - Kubernetes / Docker / Helm Charts / Vault / Packer / lstio / Flyway

* Hands on experience on Infra as code frameworks - Terraform / Crossplane / Ansible

* Version Control & Code Quality: Git / Github / Bitbucket / SonarQube

* Experience on Monitoring Tools: Elasticsearch / Logstash / Kibana / Prometheus / Grafana / Datadog / Nagios

* Experience with RDBMS Databases & Caching services: Postgres / MySql / Redis / CDN

* Experience with Data Pipelines/Worflow tools: Airflow / Kafka / Flink / Pub-Sub

* DevSecOps - Cloud Security Assessment, Best Practices & Automation

* DevSecOps - Vulnerabiltiy Assessments/Penetration Testing for Web, Network and Mobile applications

* Preferrable to have Devops/Infra Experience for products in Payments/Fintech domain - Payment Gateways/Bank integrations etc

What will you do ?

Devops

* Provisioning the infrastructure using Crossplane/Terraform/Cloudformation scripts.

* Creating and Managing the AWS EC2, RDS, EKS, S3, VPC, KMS and IAM services, EKS clusters & RDS Databases.

* Monitor the infra to prevent outages/downtimes and honor our infra SLAs

* Deploy and manage new infra components.

* Update and Migrate the clusters and services.

* Reducing the cloud cost by enabling/scheduling for less utilized instances.

* Collaborate with stakeholders across the organization such as experts in - product, design, engineering

* Uphold best practices in Devops/DevSecOps and Infra management with attention to security best practices

DevSecOps

* Cloud Security Assessment & Automation

* Modify existing infra to adhere to security best practices

* Perform Threat Modelling of Web/Mobile applications

* Integrate security testing tools (SAST, DAST) in to CI/CD pipelines

* Incident management and remediation - Monitoring security incidents, recovery from and remediation of the issues

* Perform frequent Vulnerabiltiy Assessments/Penetration Testing for Web, Network and Mobile applications

* Ensure the environment is compliant to CIS, NIST, PCI etc.

Here are examples of apps/features you will be supporting as a Devops/DevSecOps Engineer

* Intuitive, easy-to-use APIs for payment process.

* Integrations with local payment gateways in international markets.

* Dashboard to manage gateways and transactions.

* Analytics platform to provide insights

To prepare placement students with the technical knowledge, skills, and confidence required to succeed in campus recruitment drives, technical interviews, and entry-level job roles in the industry.

JOB POSITION- FULL TIME BACKEND ENGINEER (TRADING SYSTEMS)

Satsio is an African startup that is building a crypto exchange for both spot trading and perpetual futures trading. We have many exciting and innovative features and products in the pipeline. We are looking to add to our engineering team and we are recruiting for a full time backend engineer (trading systems).

How to apply:

After reading the job description, please complete the job application via the following link: https://forms.gle/wEdVVktX3iVLCqj59

Location

This is a fully remote position. We are accepting applications from worldwide candidates.

Remuneration

Salary range in USDT shown at the top of the advert, depending on skills, experience, and location, and subject to good performance, vesting shares of 1% of the business.

Requirements

·      Proficiency in Python and expertise in working with websockets

·      Proven experience in designing and implementing complex REST APIs

·      Project experience with Flask and Django

·      Proficient with Linux and experienced working with cloud servers

·      Excellent communication skills

·      Intellectually motivated and a quick learner

·      Fluent in both spoken and written English

Preferences

·      Proficient in C++ or another low latency language

·      Experience building matching engines and trading systems

·      Experience working in the crypto exchange industry

·      Experience with blockchain nodes, creating blockchain wallet systems, cryptocurrency deposit and withdrawal systems and optimising network fees

·      Familiar with the agile development process, Github flow, and modern software engineering practices

·      Align working hours with the standard 9am-6pm UTC+1 schedule

Key Responsibilities

·      Review and understand existing backend code base and make improvements where necessary

·      Matching engine and improving its speed

·      The system that updates user balances following user transactions and performs the necessary checks prior to permitting transactions

·      Cloud server configurations and deployment and cost optimisation of resources

·      Creating APIs with supporting documentation for users who trade algorithmically directly via APIs and not via the frontend

·      Work on our p2p trading product and KYC process

·      Building the perpetual futures trading product and integrating data from 3rd party APIs

·      Performing unit tests, integrated tests, performance tests and end to end tests

·      Working on various other backend tasks that the startup requires to be done

Startup culture

Our culture is one of constant innovation. Great teamwork, creativity, a passion for innovation, constantly trying to improve, being hard working, a self starter, a quick learner, taking initiative, a can do attitude, shipping product, loyalty, and having a positive mindset are all traits which we are seeking in our future colleague. We seek to create an environment whereby colleagues can see their long-term career to be with us and to flourish with us as we grow.

Company Overview: 

At Codvo, software and people transformations go hand-in-hand. We are a global empathy-led technology services company. Product innovation and mature software engineering are part of our core DNA. Respect, Fairness, Growth, Agility, and Inclusiveness are the core values that we aspire to live by each day. 

We continue to expand our digital strategy, design, architecture, and product management capabilities to offer expertise, outside-the-box thinking, and measurable results. 

Roles & Responsibilities : 

• Familiar with the software development life cycle (SDLC) from analysis to deployment & coding standards. 
•  Ability to integrate the developed functionality and/or component into a fully functional system. 
• Ensure unit and integration level verification plan are in place  
• Actively participate in troubleshooting, debugging and updating current live system. 
• Work closely with analysts, designers and other peer developers. 
• Preparing technical training documents for onboarding new engineers. 

What we're looking for: 

• You must have good understanding of Object Oriented Programming 
• 5 years or more of professional software development experience with 3 or more years of experience developing .NET/C# web applications using Microsoft Development Products
• You believe in a systematic approach to developing the system through clear documentation (flowcharts, layouts, & etc) of functionality, address every use case through creative solutions.
• You must have defined, designed and built varied components of web-based and/or mobile applications 
• Experience using WPF (Windows Presentation Foundation) to build Windows desktop applications is a plus 
• Experience using JavaScript frameworks/libraries (Angular, React, JQuery, D3) is a plus 
• Experience with SQL Server (relational databases) and no-SQL Databases (Apache Cassandra or similar) 
• Strong analytical skills – be a problem solver and be able to develop complex algorithms 
• Strong familiarity of software architecture, databases and design patterns 
• Exposure or understanding of deploying applications on cloud platforms like Azure/AWS 

Work Timings : 3 PM - 12 AM

Installation, Configuration and Troubleshooting of Network Equipment e.g CCTV Camera, Network Switch, Router, Wi-fi, Server and Desktop computer etc. Willing to travel entire India based on project requirement.

Preferred Education & Experience:

• Bachelor’s or master’s degree in Computer Engineering, Computer Science, Computer Applications, Mathematics, Statistics or related technical field or equivalent practical experience. Relevant experience of at least 3 years in lieu of above if from a different stream of education.

• Well-versed in and 5+ years of hands-on demonstrable experience with:
  ▪ Data Analysis & Data Modeling
  ▪ Database Design & Implementation
  ▪ Database Performance Tuning & Optimization
  ▪ PL/pgSQL & SQL

• 5+ years of hands-on development experience in Relational Database (PostgreSQL/SQL Server/Oracle).

• 5+ years of hands-on development experience in SQL, PL/PgSQL, including stored procedures, functions, triggers, and views.

• Hands-on experience with demonstrable working experience in Database Design Principles, SQL Query Optimization Techniques, Index Management, Integrity Checks, Statistics, and Isolation levels

• Hands-on experience with demonstrable working experience in Database Read & Write Performance Tuning & Optimization.

• Knowledge and Experience working in Domain Driven Design (DDD) Concepts, Object Oriented Programming System (OOPS) Concepts, Cloud Architecture Concepts, NoSQL Database Concepts are added values

• Knowledge and working experience in Oil & Gas, Financial, & Automotive Domains is a plus

• Hands-on development experience in one or more NoSQL data stores such as Cassandra, HBase, MongoDB, DynamoDB, Elastic Search, Neo4J, etc. a plus.

- You will manage all elements of the post-sale program relationship with your customers, starting with customer on-boarding and continuing throughout the customer relationship. 

- As the primary customer interface, you engage with customer teams to educate, identify needs, develop designs, set goals, manage and execute on plans that unlock continuous, incremental value from their investments in the CloudPassage Halo platform.

- You are hands-on during execution and thoroughly enjoy seeing your security projects come to life and supporting them afterwards. You are a trusted adviser.

Responsibilities :

- Manage a portfolio of 5+ Enterprise customer accounts with complex needs (typical enterprise customers invest between $500k and $4m+ per year with CloudPassage, have hundreds to tens of thousands of individual public cloud infrastructure deployments, and protect hundreds of thousands of cloud infrastructure assets with Halo).

- Provide level-3 technical support on your customer's most complex issues

- Lead implementation of low-level security controls in Cloud environments, for services, server and containers

- Remotely diagnose & resolve DevSecOps issues in customer environments - able to resolve their DevOps issues that may be interfering with CloudPassage processing.

- Interact with CloudPassage Engineering team by providing customer issue reproduction and data capture, technical diagnostics and validating fixes. QA experience preferred.

- Establish and program manage proactive, value-driven, high-touch relationships with your customers to understand, document and align customer strategies, business objectives, designs, processes and projects with Halo platform capabilities and broader CloudPassage services.

- Develop a trusted advisor relationship by building and maintaining appropriate relationships at all levels with your customer accounts, creating a premium and high-caliber experience.

- Ensure continued satisfaction, identify & confirm unaddressed customer needs that can be value-add opportunities for up-sell and cross-sell, and communicate those needs to the CloudPassage sales team. Identify any early CSAT issues and renewal risks and work with the internal team to remediate and ensure strong CSAT and a successful renewal.

- Be a strong customer advocate within CloudPassage and identify and support areas for improvement in the customer experience, both in our product and processes.

- Be team-oriented, but with a bias towards action to get things done for your customers.

Requirements : Strong cloud security knowledge & experience including :

- End-to-end enterprise security processes

- Cloud security - cloud migrations & shift in security requirements, tooling & approach

- Hands-on DevOps, DevSecOps architecture & automation (critical)

- 4+ years experience in security consulting and project/program management serving cybersecurity customers.

- Complex, level 3 technical support

- Remotely diagnosing & resolving DevSecOps issues in customer environments

- Interacting with CloudPassage Engineering team with customer issue reproduction

- Experience working in a security SaaS company in a startup environment.
 
- Experience working with Executive and C-Level teams.

- Ability to build and maintain strong relationships with internal and external constituents.

- Excellent organization, project management, time management, and communication skills.

- Understand and document customer requirements, map to product, track & report metrics, identify up-sell and cross-sell opportunities.
 
- Analytical both quantitatively and qualitatively.

- Excellent verbal and written communication skills.
 
- Security certifications (Security +, CISSP, etc.).

Expert Technical Skills :

- Consulting and project management : documenting project charters, project plans, executing delivery management, status reporting. Executive-level presentation skills.

- Security best practices expertise : software vulnerabilities, configuration management, intrusion detection, file integrity.

- System administration (including Linux and Windows) of cloud environments : AWS, Azure, GCP; strong networking/proxy skills.

Proficient Technical Skills :

- Configuration/Orchestration (Chef, Puppet, Ansible, SaltStack, CloudFormation, Terraform).

- CI/CD processes and environments.

Familiar Technical Skills & Knowledge : Python scripting & REST API's, Docker containers, Zendesk & JIRA.