Technical Support Engineer

Job Description: Principal Engineer (Full Stack Architect)

Job Title: Full Stack Architect

Location: Hyderabad, India

Experience: 15Years to 20 years (4+ years in Enterprise Architecture)

Technology Stack: MERN (MongoDB, Express, React, Node.js), Distributed Systems, Cloud (GCP/Azure), Neo4j, Vector Databases, SQL and NoSQL Databases, Knowledge Graphs.

Industry: Enterprise Software, Large-Scale Distributed Systems, Machine Learning

Job Summary

As a Full Stack Architect, you will play a pivotal role in designing and architecting large-scale distributed systems with a strong focus on the MERN stack (MongoDB, Express.js, React, Node.js). You will lead the design and implementation of enterprise-grade software solutions that leverage cloud infrastructure (GCP/Azure), knowledge graphs (Neo4j), vector databases, and machine learning at scale. In this role, you will work closely with cross-functional teams including data scientists, cloud engineers, and front-end developers to deliver high-performance, secure, and scalable applications.

This role requires a deep understanding of distributed systems architecture, graph databases, machine learning systems, and cloud computing, with a strong focus on building solutions that meet business and technical needs. The ideal candidate will have 12+ years of experience with a proven track record of architecting full-stack systems and leading engineering teams in a fast-paced, innovative environment.

Roles and Responsibilities

Full Stack Architecture: Design, develop, and maintain highly scalable, distributed, and fault-tolerant enterprise applications using the MERN stack (MongoDB, Express.js,

React, Node.js).

Distributed Systems: Architect and design large-scale distributed systems that handle high- volume, low-latency data processing.

Cloud Engineering: Implement and maintain cloud infrastructure solutions on GCP or AWS,ensuring high availability, scalability, and performance.

Knowledge Graphs and Databases: Design and optimize complex data models using Neo4j, vector databases, and other NoSQL solutions to manage interconnected data efficiently.

Enterprise Solutions: Architect and deliver cloud-native enterprise software solutions that meet enterprise-grade security, compliance, and performance requirements.

Data Structure & Algorithms (DSA): Lead by example in writing efficient, high-performance code and optimize software with a strong focus on algorithms, data structures, and system design principles.

Collaboration: Work with engineering, data science, and product teams to translate business requirements into scalable technical solutions.

Mentorship: Mentor junior engineers and foster a collaborative team environment.

Performance Optimization: Ensure system performance, scalability, and reliability throughcode reviews, optimizations, and best engineering practices.

Documentation & Best Practices: Maintain comprehensive architecture documentation and promote engineering best practices across teams.

Mandatory Requirements

Experience: 12+ years of full-stack development experience, with significant expertise

in building and architecting applications using the MERN stack (MongoDB, Express.js,

React, Node.js).

 Distributed Systems: Proven track record of architecting and implementing large-scale

distributed systems with a focus on reliability, scalability, and performance.

 Cloud Expertise: Extensive hands-on experience with cloud infrastructure (GCP or AWS),

with a deep understanding of cloud services such as compute, storage, networking, and

security.

 Database Systems: Expertise in NoSQL databases like MongoDB and graph databases like

Neo4j. Experience with vector databases for high-dimensional data processing.

 Knowledge Graphs: Hands-on experience in designing and working with knowledge graphs

for solving complex data relationships.

 Data Structures & Algorithms: Strong knowledge of DSA with practical experience in

solving complex technical challenges.

 Microservices Architecture: Experience in designing and developing microservices-based

architectures and ensuring high availability.

 DevOps ; Automation: Knowledge of DevOps practices (CI/CD), containerization (Docker), and orchestration (Kubernetes).

 Agile Methodologies: Experience with Agile development methodologies, including SCRUM, TDD, and iterative development.

Nice-to-Have Requirements

 Front-End Expertise: Advanced experience with React.js, with knowledge of modern front- end technologies (Next.js, Redux, TypeScript).

 Cloud Certifications: Google Cloud Professional Architect or Azure Certified Solutions Architect certifications.

 Data Engineering: Hands-on experience with data pipelines, ETL processes, and big data technologies (e.g., Apache Spark, Kafka).

 AI/ML Ops: Experience in deploying machine learning models using MLOps frameworks and automating ML pipelines.

 Graph Analytics: Experience in graph algorithms and analytics, with the ability to model and query complex relationships in a graph database.

 System Design: Experience in conducting system design reviews, providing insights into performance bottlenecks, scalability, and trade-offs.

 Security & Compliance: Knowledge of enterprise-level security protocols and data privacy compliance frameworks (e.g., SOC2, GDPR).

Leadership: Proven experience in leading cross-functional teams, setting technical roadmaps, and ensuring alignment between business and technical goals.

Position Title: Key Sales manager.

Experience : 7+ Year 

Location :Mumbai, Pune,Bangalore  

Working Mode :Remote 

Primay Skills :Key Account Manager or similar role, with a minimum of 5 years in IT

infrastructure sales, software and hardware sales, and cloud/SaaS sales,B2B Sales , B2C Sales.

Qualification:Any Engineering/ Computers degree.

Responsibilities:

• Develop and execute strategic account plans to drive business growth and meet sales targets in the Mumbai region.
• Build and maintain strong relationships with key decision-makers and stakeholders within client organizations.
• Understand client requirements and align company products and services to meet their needs effectively.
• Collaborate with internal teams, including sales, marketing, and product development,to ensure seamless delivery of solutions to clients.
• Identify new business opportunities within existing accounts and expand the company's footprint within the region.
• Act as a trusted advisor to clients, providing insights and recommendations on industry trends, best practices, and emerging technologies.
•  Negotiate contracts and agreements with clients, ensuring terms are favorable and in line with company objectives.
• Stay updated on market trends, competitor activities, and industry developments to identify potential risks and opportunities.
• Prepare regular reports and updates on account activities, sales performance, and revenue forecasts

Requirements:

•  Bachelor’s degree in business administration, Sales, Marketing, or related field.    MBA preferred.
•  Proven experience as a Key Account Manager or similar role, with a minimum of 5  years in IT infrastructure sales, software and hardware sales, and cloud/SaaS  sales.
• Demonstrated success in managing large accounts and driving revenue growth.
• Strong negotiation and communication skills, with the ability to articulate complex concepts to diverse audiences.
•  Excellent interpersonal skills and the ability to build rapport with clients and internal stakeholders.
• Strategic thinker with a customer-centric approach and a proactive attitude towards problem-solving.
• Familiarity with CRM software and other sales productivity tools.
• Knowledge of the IT industry landscape, including market trends, competitors, and emerging technologies.

Client is looking for a SFDC Developer to join our team of bright thinkers and doers. You will be part of a highly skilled capability group, working for clients across various industry verticals, to develop high-end software products/ services, involving configuration and customization. You should have an exceptional verbal and communication qualities and be able to present and communicate technical designs and solutions to peers. We are on a mission to transform the world, and you will be instrumental in shaping how we do it with your ideas, thoughts, and solutions.

Your Impact:

• Interact clearly with clients and the on-shore and off-shore project teams
• Regular involvement in thought leadership Best Practices development
• Facilitate end to end project design & development while working closely with global client

Your Skills & Experience:

• 4 to 10 years of development experience in SFDC
• Excellent hands-on experience in Salesforce application development including VF, Apex Triggers, Asynchronous Apex
• Deep knowledge of Lightning framework
• Expertise in Business Requirement gathering, Analysis & conceptualizing high-level architectural framework & design
• Experience working with Sales or Service cloud, Community Cloud, Marketing Cloud
• Conceptualize end to end integration projects & knowledge of authentication mechanism
• Experience in REST & SOAP APIs, knowledge of Governor limits involved during Integration
• Working knowledge on continuous integration, working with repositories (e.g. Git)
• Should have experience to design the data flow and work with any ETL or dataloader
• Excellent experience in designing and architecting large scale applications
• Thorough understanding of Solution architecting & Estimation process
• Excellent consulting skills, oral and written communication, presentation, and analytical skills

Set Yourself Apart With:

• Salesforce Certifications
• Knowledge of Heroku, Angular.js and Salesforce Einstein, Salesforce CPQ, CloudCraze B2B
• sIncident and problem management skills
• Ability to provide necessary coaching to bring juniors up to speed on the technology
• Exceptional written skill for solution documentation creation for both technical and non-technical material
• Background in force.com platform and deployment experience in an outsourced service environment
• Articulation skills & Good team player
• Self-starter and self-learner with keen interest to grow
• Process orientation and the ability to define and setup processes
• Mentoring team members

Benefits of Working Here:

• Gender Neutral Policy
• 18 paid holidays throughout the year for NCR/BLR (22 For Mumbai)
• Generous parental leave and new parent transition program
• Flexible work arrangements
• Employee Assistance Programs to help you in wellness and well being

Career level –Senior Associate

Salary Upto 35 LPA. 

Location: Bengaluru / Noida / Gurugram , Also allows remote working from any where. 

As part of the Cloud Platform / Devops team at Upswing, you will get to work on building state-of-the-art infrastructure for the future. You will also be –

• Building Infrastructure on AWS driven through terraform and building automation tools for deployment, infrastructure management, and observability stack 
• Building and Scaling on Kubernetes
• Ensuring the Security of Upswing Cloud Infra
• Building Security Checks and automation to improve overall security posture 
• Building automation stack for components like JVM-based applications, Apache Pulsar, MongoDB, PostgreSQL, Reporting Infra, etc.
• Mentoring people across the teams to enable best practices 
• Mentoring and guiding team members to upskill and helm them develop work class Fintech Infrastructure

What will you do if you join us?

• Write a lot of code
• Engage in a lot of cross-team collaboration to independently drive forward infrastructure initiatives and Devops practices across the org 
• Taking Ownership of existing, ongoing, and future initiatives 
• Plan Architecture- for upcoming infrastructure
• Build for Scale, Resiliency & Security 
• Introduce best practices wrt Devops & Cloud in the team
• Mentor new/junior team members and eventually build your own team

You should have

• Curiosity for on-the-job learning and experimenting with new technologies and ideas
• A strong background in Linux environment
• Must have Programming skills and Experience
• Strong experience in Cloud technologies, Security and Networking concepts, Multi-cloud environments, etc.
• Experience with at least one scripting language (GoLang/Python/Ruby/Groovy)
• Experience in Terraform is highly desirable but not mandatory
• Experience with Kubernetes and Docker is required 
• Understanding of the Java Technologies and Stack
• Any other Devops related experience will be considered

Desired Candidate Profile

Azine Technologies is known for our innovative technologies, products and services - and for the people behind them. At Azine, we create identity verification products which are essentially apps, APIs, SDKs which have different modules that undergo OCR, Face Recognition, and other AI and machine learning.

As Project Manager - Software Development you will be responsible for managing engineering and developing cohesive codes with high proficiency in multiple languages and be comfortable on both front end and back end programming.

• Report directly to the CEO
• Lead, motivate, and manage a multidisciplinary IT team.
• Provide coaching, mentoring, performance management, and technical guidance that encourages growth within the team with the ability to manage teams in Ahmedabad.
• Increase the technology aspect of product development throughput 20x.
• Review code, lead technical discussions and promote best practices.
• Guide the team to deliver clean code and architecture and enable the business to scale
• Be able to jump in and lead by example; writing high-quality, highly-testable code.
• Promote lean and agile ways of delivering value through the technology team.
• Be the steward of the company's technology resources and technology spend.
• Creating timelines for the development and deployment of all technological services.
• Integrate the technology element with the company's business partnerships.
• Collaborate with the executive team members on strategic planning and management.
• Provide visibility into the development roadmap, sprints, throughput and expected timelines.
• Develop and design new scalable, loosely coupled and high-performance architecture.
• Work closely with the CEO on effective product management practices.

B.E./B. Tech

6+ years of experience in a digital product development role in a software engineering business

6+ years of experience in Java for a commercial software company.

UX/UI, product development and project management experience.

Understanding of emerging technologies like Artificial Intelligence, Machine Learning, Optical Character Recognition, Anti-Spoofing, etc.

Proven experience in growing markets for technology products & services.

An ability to collaborate internally and externally with business partners.

Self-starter, independent and proactive.

Excellent interpersonal and communication skills.

Java, Python, Artificial Intelligence, Machine Learning, Optical character recognition, Self-organizing maps, Artificial Intelligence (AI), Machine Learning (ML), Computer Vision,

We are offering amazing career growth opportunities, great compensation, and benefits. This begins with: - weekly lunches, alternate weekends-off, annual medical checkups, social engagement, financial assistance and more.

Job Type: Full-time

Office Hours: 10 a.m. to 7 p.m. Mon TO Fri; 9 a.m. to 2.30 a.m. Saturday (alternate Saturdays are off)

MoEngage is a fast-paced startup that’s helping companies run smart marketing efforts in their effort to reach the customer. We are a leading Marketing Technology Stack provider that is helping brands redefine their customer engagement in the mobile era. Brands use MoEngage to drive long-term, personalised and context-based engagement across channels to help achieve increased customer retention as well as customer LTV. Sitting at a conflux of diverse technologies like Artificial Intelligence, Big Data, Web & Mobile platforms, MoEngage technology analyses billions of data points generated by customers and their devices, to predict customer behavior and build marketing campaigns that proactively engage users.

In just four years since inception, MoEngage is working with leading brands across e-commerce, entertainment, travel, publishing and banking domains among others. With marquee clients like Vodafone, Oyo, Airtel, McAfee, MoEngage has over 125+ paying Customers in the Enterprise & Internet companies space in India, US, South East Asia & EU. With a global presence spanning 35 countries, MoEngage has offices in San Francisco, Berlin, Jakarta, and Bengaluru.

Today, MoEngage is an industry pioneer in the space and engages more than 350M devices. This includes approximately 40B events tracked per month, 30B+ messages sent, to millions of users across the globe.

As part of the Engineering team at MoEngage, here are some things you can expect:

• Take ownership and be responsible for what you build - no micro management
• Work with A players (some of the best talent in the country), and expedite your learning curve and career growth
• Make in India and build for the world at scale of 350M active users, which no other internet company in the country has seen
• Learn together from different teams on how they scale to millions of users and billions of messages. 
• Explore the latest in topics like Data Pipeline, MongoDB, ElasticSearch, Kafka, Spark, Samza and share with the team 

and more importantly have fun while you work on scaling MoEngage.

About InApps team

In-app team is responsible for effectively delivering the contextual information to help companies cross-sell/up-sell on specific workflows triggered on desired actions performed by application users. As a member of in-app team, you will be working on developing high performance systems to deliver the contextual campaigns in real time. In addition to real time campaign delivery, you will work on designing a flexible platform to provide customised experience for application users using web personalization, which allows companies to present unique and personalized experiences on their applications.

• Scaling campaign delivery with personalized content to 500M unique users within 1 sec.
• Rich campaign content delivery keeping user experience native to mobile and web applications.

• Proven experience in handling large infrastructure and distributed systems
• Proven experience in managing high performing engineering teams
• Proven experience with at least one of the cloud computing infrastructure - GCP / Azure / AWS
• Hands on in Java OR Python related technologies and frameworks
• Familiarity with ElasticSearch, MongoDB is a plus
• Liaison with Product Management, DevOps, QA and other teams
• Performance management, Sprint management, Roadmap, Hiring, Onboarding, Mentoring, Costing, Documenting

At MoEngage, we are passionate about our team and technology - see below to know more about us and technology.

https://twitter.com/hashtag/lifeatmoengage?f=tweets&;vertical=default">Life @MoEngage

https://twitter.com/hashtag/techatmoengage?f=tweets&;vertical=default">Tech @MoEngage

https://www.moengage.com/blog/techatmoengage-reddit-has-330m-monthly-active-users-so-do-we/">Scale @MoEngage

We handle more than a billion messages everyday. Rest assured, you will be surrounded by really smart and passionate people as we scale much more to build a world class technology team.