Sr Architect

Review Criteria

• Strong Lead – User Research & Analyst profile (behavioural/user/product/ux analytics)
• 10+ years of experience in Behavioral Data Analytics, User Research, or Product Insights, driving data-informed decision-making for B2C digital products (web and app).
• 6 months+ experience in analyzing user journeys, clickstream, and behavioral data using tools such as Google Analytics, Mixpanel, CleverTap, Firebase, or Amplitude.
• Experience in leading cross-functional user research and analytics initiatives in collaboration with Product, Design, Engineering, and Business teams to translate behavioral insights into actionable strategies.
• Strong expertise in A/B testing and experimentation, including hypothesis design, execution, statistical validation, and impact interpretation.
• Ability to identify behavioral patterns, funnel drop-offs, engagement trends, and user journey anomalies using large datasets and mixed-method analysis.
• Hands-on proficiency in SQL, Excel, and data visualization/storytelling tools such as Tableau, Power BI, or Looker for executive reporting and dashboard creation.
• Deep understanding of UX principles, customer journey mapping, and product experience design, with experience integrating qualitative and quantitative insights.

Preferred

• Ability to build insightful dashboards and executive reports highlighting user engagement, retention, and behavioral metrics; familiarity with mixed-method research, AI-assisted insight tools (Dovetail, EnjoyHQ, Qualtrics, UserZoom), and mentoring junior researchers

Job Specific Criteria

• CV Attachment is mandatory
• We have an alternate Saturday’s working. Are you comfortable to WFH on 1st and 4th Saturday?

Role & Responsibilities

Product Conceptualization & UX Strategy Development:

• Conceptualize customer experience strategies
• Collaborate with product managers to conceptualize new products & align UX with product roadmaps.
• Develop and implement UX strategies that align with business objectives.
• Stay up-to-date with industry trends and best practices in UX & UI for AI.
• Assist in defining product requirements and features.
• Use data analytics to inform product strategy and prioritize features.
• Ensure product alignment with customer needs and business goals.Develop platform blueprints that include a features and functionalities map, ecosystem map, and information architecture.
• Create wireframes, prototypes, and mock-ups using tools like Figma
• Conduct usability testing and iterate designs based on feedback
• Employ tools like X-Mind for brainstorming and mind mapping

Customer Journey Analysis:

• Understand and map out customer journeys and scenarios.
• Identify pain points and opportunities for improvement.
• Develop customer personas and empathy maps.

Cross-Functional Collaboration:

• Work closely with internal units such as UX Research, Design, UX Content, and UX QA to ensure seamless delivery of CX initiatives.
• Coordinate with development teams to ensure UX designs are implemented accurately.

Data Analytics and Tools:

• Utilize clickstream and analytics tools like Google Analytics, CleverTap, and Medallia to gather and analyse user data.
• Leverage data to drive decisions and optimize customer experiences.
• Strong background in data analytics, including proficiency in interpreting complex datasets to inform UX decisions.

Ideal Candidate

• Bachelor’s or Master’s degree in a relevant field (e.g., UX Design, Human-Computer Interaction, Computer Science, Marketing).
• 5+ years of experience in CX/UX roles, preferably in a B2C environment.
• Proficiency in analytics tools (Google Analytics, CleverTap, Medallia, Hotjar, etc).
• Strong understanding of wireframing and prototyping tools (Figma, XMind, etc).
• Excellent communication and collaboration skills.
• Proven experience in managing cross-functional teams and projects.
• Strong background in data analytics and data-driven decision-making.
• Expert understanding of user experience and user-centered design approaches
• Detail-orientation with experience and will to continuously learn, adapt and evolve
• Creating and measuring the success and impact of your CX designs
• Knowledge of testing tools like Maze, UsabiltyHub, UserZoom would be a plus
• Experienced in designing responsive websites as well as mobile apps
• Understanding of iOS and Android design guidelines
• Passion for great customer-focus design, purposeful aesthetic sense and generating simple solutions to complex problems.
• Excellent communication skills to be able to present their work and ideas to the leadership team.

Core Responsibilities:

·      Lesson Planning & Delivery: Plan, prepare, and deliver engaging lessons that align with the required curriculum, covering reading, writing, speaking, and listening skills.

·      Language Fundamentals: Instruct students on grammar rules, composition, sentence structure, vocabulary, and pronunciation.

·      Literature & Critical Thinking: Expose students to various forms of literature and guide them in analyzing texts, identifying themes, and developing critical thinking skills.

·      Assessment & Feedback: Create, administer, and grade assignments, homework, and exams to assess student progress. Provide timely and constructive feedback to support learning and improvement.

·      Classroom Management: Foster a positive, safe, and inclusive learning environment with clear behavioral expectations to ensure an effective learning atmosphere.

·      Communication & Collaboration: Maintain open communication with parents, guardians, and colleagues to discuss student performance and needs. Participate in staff meetings and professional development.

·      Individualized Support: Adapt teaching methods and materials to meet diverse student needs, including those with special educational needs or English as a second language (ESL/EAL). 

English Expo" Responsibilities

A teacher involved in an "English Expo" or similar extracurricular event would likely have the following additional duties: 

·      Event Planning: Coordinate and plan the logistics of the expo, which might involve themes, schedules, and required materials.

·      Student Supervision & Guidance: Supervise students in their preparation for the event, such as projects, presentations, or performances.

·      Promotion & Displays: Promote the event and help organize displays of student work to celebrate achievements publicly.

·      Collaboration: Work with other teachers, administrators, and potentially community members to ensure the event's success.

·      Activity Design: Design specific activities or competitions for the expo that enhance English skills in a practical, engaging manner (e.g., spelling bees, debate contests, creative writing showcases). 

Key Skills and Qualifications

·      A bachelor's degree in English or Education (a master's degree is a plus).

·      Relevant teaching certification or license.

·      Strong command of the English language and literature expertise.

·      Excellent communication, organizational, and time management skills.

·      Patience, empathy, and adaptability to work with diverse student populations.

·      Proficiency in using technology and various teaching methodologies. 

Technical Product Support Specialist

Role Overview

As a Technical Product Support Specialist, you will play a key role in enabling smooth product adoption and delivering a high-quality support experience for our customers. You will handle technical product queries, troubleshoot issues, and work closely with engineering, product, and customer success teams to resolve problems efficiently.

This role sits at the intersection of technology, customer experience, and process ownership and is ideal for someone who enjoys problem-solving, learning complex systems, and acting as the voice of the customer internally.

Key Responsibilities

• Serve as the first point of contact for customer product and technical queries via email, chat, and calls
• Troubleshoot common SaaS issues including login and access problems, feature usage questions, configuration errors, and basic integration challenges
• Manage support tickets end-to-end and ensure timely resolution in line with defined SLAs
• Escalate complex or recurring technical issues to engineering or product teams with clear documentation, logs, and reproduction steps
• Collaborate closely with Customer Success Managers to support customer onboarding, adoption, and ongoing usage
• Maintain and regularly update customer-facing documentation, FAQs, help articles, and knowledge base content
• Gather customer feedback, identify recurring issues or gaps, and share actionable insights with product and engineering teams
• Ensure a consistent, reliable, and high-quality support experience for mid-market and enterprise customers

Skills and Qualifications

• Bachelor’s degree in a technical or engineering-related field such as Computer Science, IT, or Engineering
• 2–3 years of experience in SaaS product support, technical support, or application support roles
• Strong analytical and troubleshooting skills with a structured problem-solving approach
• Ability to quickly understand product workflows and explain technical concepts in simple, customer-friendly language
• Hands-on experience with support or ticketing tools such as Zendesk, Freshdesk, Jira, or similar platforms
• Strong written and verbal communication skills with a customer-first mindset
• Familiarity with SaaS products, web applications, and basic system integrations

Ideal Candidate

• Has a strong technical mindset and enjoys understanding how products work in depth
• Is comfortable working with engineers and can clearly articulate issues, edge cases, and customer pain points
• Thrives in a fast-paced, evolving environment and can manage multiple tickets and priorities at once
• Is detail-oriented, process-driven, and takes ownership of issues until resolution
• Views support as an opportunity to improve both the product and the overall customer experience
• Is eager to grow into roles such as Customer Success, Solutions Engineering, or Product Operations

Nice to Have

• Exposure to AI, EdTech, or enterprise SaaS platforms
• Working knowledge of APIs, SSO, LMS, or CRM integrations
• Experience creating help guides, product walkthroughs, or customer training materials

Why Join Us

• Opportunity to work in a fast-growing AI SaaS company transforming enterprise learning
• Direct exposure to enterprise customers and real-world SaaS adoption challenges
• Collaborative culture with clear growth paths into Customer Success, Solutions Engineering, or Product Management
• Chance to contribute to innovative, AI-driven products shaping the future of corporate learning

Job Overview:

We are looking for a seasoned Senior Backend Engineer (SDE II) with over 3 years of experience to grow a high-performing engineering team. The ideal candidate will have extensive hands-on experience in software development, deep technical expertise, and a proven track record of successfully leading large-scale engineering teams and projects. This role requires strategic leadership, the ability to manage complex technical challenges, and the ability to drive innovation while ensuring operational excellence. As a Backend SDE-2, you will collaborate with key stakeholders across the business, product management, and operations to ensure alignment with the organization’s goals and play a critical role in shaping the technology roadmap and engineering culture.

Key Responsibilities:

• Strategic Planning: Work closely with senior leadership to develop and implement engineering strategies that support business objectives. Define technology roadmaps and ensure alignment with organizational goals.
• Technical Excellence: Guide the team in designing and implementing scalable, robust software systems. Drive the adoption of best practices in architecture, coding standards, and software testing to ensure high-quality product delivery.
• Project and Program Management: Oversee the successful delivery of engineering projects, ensuring deadlines, quality standards, and budget constraints are met. Use agile methodologies to manage the development process and resolve bottlenecks.
• Cross-functional collaboration: Collaborate with Product Management, Design, Business, and Operations teams to define project requirements and deliverables. Ensure the smooth integration of engineering efforts across the organization.
• Risk Management: Anticipate and mitigate technical risks and roadblocks. Proactively identify areas of technical debt and drive initiatives to reduce it.

Required Qualifications:

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.
• 3+ years of experience in software engineering
• Proven track record of successfully delivering large-scale, high-impact software projects.
• Strong understanding of software architecture, design patterns, and scalable system design.
• Expertise in multiple programming languages and modern development frameworks For this role we require expertise in Python/Django and API Development
• Experience with cloud infrastructure (AWS), microservices, and distributed systems.
• Good experience with MySQL and ElasticSearch. Slight experience with other NoSQL and SQL databases.
• Experience in DevOps, CI/CD pipelines, and infrastructure automation.
•  Experience in delivering full-stack B2B/SaaS applications including mobile applications, web frontend, and a scalable backend.
• Excellent problem-solving skills, with the ability to diagnose and resolve complex technical challenges.
• Strong communication and interpersonal skills, with the ability to influence and inspire teams and stakeholders at all levels.

⚡ About DrinkPrime

We're DrinkPrime, a startup based in Bengaluru that's all about making clean, safe, and healthy drinking water accessible to everyone. We provide cutting-edge IoT-enabled customized water purifiers on a subscription basis, and we currently serve more than one lakh users across Bengaluru, Delhi NCR, and Hyderabad. We're not just another boring water purifier manufacturing company - we're a forward-thinking drinking water solution provider that speaks directly to our target audience, and this has earned us the support of some big VCs like Sequoia in the industry. We're looking for awesome tech professionals who want to join us in creating history and making a real difference. So why not come and be a part of our journey towards a better future?

💼 Role & Responsibilities

At DrinkPrime, we have a vision of disrupting the water industry. We believe that technology has a key role to play by providing a highly scalable platform that can seamlessly connect and control millions of devices. We are looking for people who are technically excellent and, at the same time, enjoy the excitement and unpredictability of working in a startup environment. You will have a great opportunity to be part of the core technology team.

We are a well-funded high-growth startup currently operating in Bangalore and have a great open environment. We're currently in hybrid mode and would prefer our employees to be located in Bangalore after joining.

• Collaborate with the development team to design and develop high-quality iOS applications.
• Assist in the entire application lifecycle, including concept, design, build, deploy, test, and release.
• Write clean and maintainable code following best practices and coding standards.
• Contribute ideas and solutions to improve the overall quality and user experience of iOS applications.
• Troubleshoot and resolve application defects and issues reported by users or internal stakeholders.

Our ideal candidate would be someone who has at least 2-4 years of hands-on knowledge of iOS app development. Experience in working with IOT devices and handling native connectivity functionality like bluetooth and Wifi is plus.

Digital Marketing Manager

Role: Digital Marketing Manager

Required Educational Qualification: Any UG or PG

Company Name - Promilo.com (Sawara Solutions Pvt ltd)

Experience - 2 to 5 yr

Location: Bangalore

Mode – Full Time / Work from office

About us:

Promilo is India’s 1st innovative platform which “Pay to Browse”

It is a B2B SaaS start-up that enables to accelerate of he business appointment funnel of the

companies. We’re an advertising platform that connects both users & advertisers. Users will be able to book an online appointment based on their interests with the advertiser, without compromising their data privacy and get rewarded for sharing their data and time. We’re registered and recognized by Start-up India, Start-up Karnataka & MSME companies.

To know more - visit our company website.

Job description

Roles and Responsibilities

● Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social

media and display advertising campaigns, EPC campaigns,Organic content, and blog posts.

● Work on Google Ads, Facebook ads, YouTube, and LinkedIn platforms to design, build, and

maintain social media presence and execute marketing campaigns.

● Measure and report performance of all digital marketing campaigns and assess against goals.

● Measuring ROI for digital marketing and making recommendations on the most optimal

solutions.

● Collaborates with internal teams to create landing pages and optimize the user experience.

● Brainstorms new and creative growth strategies through digital marketing

● Maintains digital marketing staff by recruiting, selecting, orienting, and training employees.

● Regularly review and monitor competitive websites to ensure leading in design, usability, and

user experience.

● Keeping up to date on industry trends, new media buying opportunities, and

recommendations on new ways to reach the target audience

Desired Candidate Profile

● Minimum 1 -2 years of relevant experience in Digital Marketing.

● Demonstrable experience leading and managing SEO/SEM, marketing database, email,

social media and/or display advertising campaigns, EPC campaign, Organic content, blog

posts.

● Experience working on-page optimization and off-page optimization

● Highly creative with experience in identifying target audiences and devising digital campaigns

that engage, inform, and motivate

● Knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture,

WebTrends)

● Working knowledge of HTML, CSS, and JavaScript development and constraints

● Experienced with website analytics and can distill data into actionable insights

● Familiar with financial planning and strategy, excellent account-based marketing, event

planning, analytics, email, social media, paid, marketing operations, copywriting, and editing

skills.

KeySkill: digital marketing, Content Creation, PPC. organic content, Facebook Campaign, GoogleAdWords, marketing, management, Blog, Commenting, Social Media, Optimization, ContentOptimization, Google Ads, Seo Marketing, Website Analysis, Advertising Campaigns, EPC, Search, Engine Marketing

Position: Backend Developer

Organization: A Funded global healthcare platform connecting doctors, thereby enabling exchange of information on a quick and real time basis, founded in the year 2013.Currently there are 3 lakh doctors using this platform and everyday there are 400 new doctors joining it.

The platform promotes exchange of viewpoints, ideas, and information on various medical practices amongst healthcare professionals. This saves both time and money as solutions to several health issues can be accessed on a real time basis. There are 1.3 million registered doctors and 400+ daily publications on its platform and they operate across 16+countries.

Roles & Responsibilities

You’re Awesome At -

• Have strong experience in Python (FLASK framework).
• Have a Deep understanding of how RESTful APIs work.
• Familiar with various design and architectural patterns that can work at scale.
• Sound knowledge of NoSQL/SQL Databases (Mongo DB preferred).
• Strong experience with at-Cloud technology, preferably AWS or GCP, or Azure.
• Core experience in developing complex backend systems.
• Ability to communicate complex technical concepts to both technical and non-technical audiences.
• Passionate about application scalability, availability, reliability, and security.

Your Academic Qualifications -

BE/BTech in Computer Science preferred.

You’ll Be Improving & Responsible For –

• A team that is building products used by 300k + doctors every single day.
• Work on PetaByte Scale Streaming Systems - more than 500 million hours of video have been streamed.
• Lead high volume VOD streaming (think of systems as sophisticated as Netflix and Amazon prime).
• Challenge oneself on Security, Scalability, and Stability
• Maintain code and write automated tests to ensure the product is of the highest quality.
• Reach out to the open-source community to encourage and help implement mission-critical software fixes

Your Experience Across the Years in the Roles You’ve Played -

2-4 Years of experience in Backend Development.

About BootLabs

https://www.google.com/url?q=https://www.bootlabs.in/&;sa=D&source=calendar&ust=1667803146567128&usg=AOvVaw1r5g0R_vYM07k6qpoNvvh6" target="_blank">https://www.bootlabs.in/

-We are a Boutique Tech Consulting partner, specializing in Cloud Native Solutions. 
-We are obsessed with anything “CLOUD”. Our goal is to seamlessly automate the development lifecycle, and modernize infrastructure and its associated applications.
-With a product mindset, we enable start-ups and enterprises on the cloud
transformation, cloud migration, end-to-end automation and managed cloud services. 
-We are eager to research, discover, automate, adapt, empower and deliver quality solutions on time.
-We are passionate about customer success. With the right blend of experience and exuberant youth in our in-house team, we have significantly impacted customers.

• AWS 

•  Azure

• GCP

Us: At https://www.bito.co" target="_blank">Bito, we are on a mission to help developers get work done and collaborate like never before. 

You: Hungry, results-driven with a startup mindset.

Our company is a very early-stage startup that hopes to dramatically improve how developers collaborate, especially in a remote world. Our founders have started, built, and taken a company public worth over $2B.  We are looking to take our learnings, learn a lot along with you, and do something more exciting this time. We are on that initial dreamy, crazy journey of finding product market fit. Although the early journey will be difficult, we can assue you that it will be incredibly rewarding too!

We are looking for software engineers who enjoy solving challenging and complex problems. Design and write code which is easy to understand and support with good understanding of algorithms and data structures. You will work in the team leading our efforts to bring our app to developers around the world. 

We are building this company with a fully remote approach, with our main teams for time zone management in the US and in India.

Requirements:

• Minimum 3+ years of hands-on development experience
• Strong in Java, Go, JavaScript.
• Having hands on experience with programming in other languages is a plus
• Strong understanding and experience with high scale and high-performance distributed systems
• Well versed with REST and micro services as well API design experience
• Basic knowledge of spring and AngularJS
• Hands on experience with Git, CI/CD frameworks
• Hands on experience with NO SQL, SQL data stores
• Making complex technical and design decisions
• Conducting performance tests and performance improvement
• Being a part of and supporting our user community
• Critical thinker and good problem-solver.
• Prior experience with building extensions/plugins for browsers, IDEs is a plus
• Prior experience with AWS, Docker, Kafka is a plus