11+ User Engagement Jobs in Chennai | User Engagement Job openings in Chennai

About VTT Mobility

VTT Mobility Pvt Ltd has been a leading organisation in managing large-scale mobility operations and Employee Transportation Solutions for prestigious Fortune 500 companies across major cities of India. Our unwavering commitment to excellence has established us as a trusted and reliable partner in the industry. At VTT Mobility, we take immense pride in serving End-to-End customers across major cities, catering to a large number of users everyday. Our proprietary Technology platform sets us apart as a comprehensive provider of mobility services. We have a proven track record of helping companies achieve their sustainability goals. For more information, visit https://vttmobility.com/

Role - Enterprise Business Development Manager

Positions Open for - Bangalore, Mumbai, Hyderabad, Chennai, Gurgaon & Pune

Office Timings : 9.30am to 6.30pm IST

Work Type : All locations - Work from Respective Sales Office & On-field

What’s in it for you?

As an Enterprise Business Development Manager, you will be responsible for leading business development and sales in your assigned territories.. The incumbent will be hands-on and manage end-to-end sales, including discovery, account mapping, SoW development, PoC, handling objections, pricing and contract negotiations. You are expected to have experience handling large-ticket enterprise sales, Employee Transportation Solutions, Software Sales, Networking/Telecommunication Solutions, Facility Management, Commercial Real Estate. Preferred personality traits include such as attention to detail, Solution Selling, the ability to work with Integrity, Discipline, purpose, achievement by design, an understanding of value-based pricing, and strong business acumen .

Develop and Execute Enterprise Sales:

●     Create, Own, implement and Achieve a comprehensive enterprise sales and Revenue acquisition from Enterprise & B2B clients approach, mainly targeting IT/ITeS, Manufacturing, Hospitality, Education and similar industries.

●     Understand the hierarchy, decision making process, current challenges within the organisation and our best solutions suitable for the organisation.

●     Execute initiatives that encourage target accounts to interact with VTT and transition their engagement into meaningful conversations that lead to customer conversion.

Client Acquisition (Hunting):

●     Drive & Own the full sales cycle from prospecting to closing deals.

●     Cultivate relationships with key decision-makers, influencers, leadership and CXO’s .

●     Collaborate and Coordinate with internal/external stakeholders, legal, and Operations teams to ensure timely responses and achieve deal closures.

Market Analysis and Competitor Research:

●     Map accounts, their current contracts and requirements within your geography.

●     Stay informed about order loss, market trends, industry developments, and competitor performances.

●     Utilize market insights to refine sales strategies and positioning amongst target accounts..

●     Do Homework or Due-diligence before each client interaction to put our best foot forward.

●     Provide input on product positioning based on client feedback and market demand.

Processes:

●     Build a Solution Sales Approach

●     Prepare, Update, Submit and maintain reports as per agreed timelines and formats.

●     Provide regular reports to leadership on sales performance, opportunities, and challenges.

Contract Negotiation:

●     Negotiate pricing, terms, and conditions with clients to ensure mutually beneficial agreements.

●     Collaborate with internal & external stakeholders to finalize contracts.

Reporting :

●     Prompt sharing of Order Loss in assigned geography

●     Seeking Support to Achieve Results

●     Exhibit Diligence, Discipline, Punctuality and Integrity in Daily, Weekly & Monthly Reporting.

Qualifications:

●     Bachelor's degree; MBA is a plus.

Experience:

●     Previous experience in generating and closing large ticket-size deals preferably INR 25 Lakhs and above.

●     Minimum of 4+ years of experience in enterprise sales preferably in IT/ITeS, Manufacturing, Hospitality, Education and similar industries.

●     Candidates with prior 4+ years of experience in enterprise sales of Employee Transportation Solutions, Software Sales, Networking/Telecommunication Solutions, Facility Management, Commercial Real Estate and related big ticket sales would be preferred.

Profile: AWS Data Engineer

Mode- Hybrid

Experience- 5+7 years

Locations - Bengaluru, Pune, Chennai, Mumbai, Gurugram

Roles and Responsibilities

• Design and maintain ETL pipelines using AWS Glue and Python/PySpark
• Optimize SQL queries for Redshift and Athena
• Develop Lambda functions for serverless data processing
• Configure AWS DMS for database migration and replication
• Implement infrastructure as code with CloudFormation
• Build optimized data models for performance
• Manage RDS databases and AWS service integrations
• Troubleshoot and improve data processing efficiency
• Gather requirements from business stakeholders
• Implement data quality checks and validation
• Document data pipelines and architecture
• Monitor workflows and implement alerting
• Keep current with AWS services and best practices

Required Technical Expertise:

• Python/PySpark for data processing
• AWS Glue for ETL operations
• Redshift and Athena for data querying
• AWS Lambda and serverless architecture
• AWS DMS and RDS management
• CloudFormation for infrastructure
• SQL optimization and performance tuning

🎯 Job Title: Admin Assistant Executive

📍 Location: Chennai

💼Experience: 2+ years

Gender: Male Candidates

📌 Job Description:

We are looking for a Admin Assistant Executive with 2+ years of experience and any degree qualification. The ideal candidate should have a strong command of English (higher-level proficiency) and excellent typing skills . Experience in handling property-related documentation and legal formalities is essential. ✨

Key Responsibilities:

✅ Prepare agreements for clients purchasing flats/plots.

✅ Attend property registrations and ensure all necessary paperwork is completed.

✅ Visit Corporation/CMDA offices for property approvals.

✅ Coordinate with lawyers and visit legal offices for property-related legal work.

✅ Ensure proper documentation and compliance with property laws.

🛠️ Required Skills:

💬 High-level English proficiency (written & verbal)

⌨️ Fast and accurate typing skills for preparing legal documents

🔍 Attention to detail and ability to handle legal paperwork efficiently

🤝 Strong communication and coordination skills

📍 Preferred Locations:

🏠 Candidates residing in Pammal, Anakaputhur, Pallavaram, Jamin Pallavaram, and Chromepet will be preference.

📩 Interested candidates can apply now!

recruit.hrlspl

Roles and Responsibilities

1.    Manage client relationships, and facilitators relationship at MHFAI for training and post-training support.

2.    Ideate, design, and implement program that focused on post-training support for mental health first-aiders.

3.    Leverage the new products of MHFAI to the clients that ensures implementation of mental health by building tools and guidelines (for organized groups).

4.    Oversee and facilitate MHFAI instructors for training and upskilling.

5.    Monitor and coordinate the MHFAI Awards program with all the stakeholders involved.

6.    Draft and initiate scientific research, and create tools required at workplace to measure mental health.

7.    Plan and manage webinars, events and activities to promote the idea of mental health at workplaces and educational institutions.

8.    Draft, design, manage and implement guidelines / resources with focus on mental health for the benefit of organized groups.

9.    Keep up-to-date with the latest trends and best practices in Learning and Development and / or mental health, and incorporate them into our training programs.

10. Manage the Learning and Development budget, ensuring that resources are allocated effectively and efficiently.

11. Provide support in other operational functions of MHFA as needed.

Requirements:

·      4-10 years in Counselling psychology and / or mental health training

·      Qualification: Education in Counselling / Medical Psychology

·      Experience in clinical work

·      Exposure to mental health training

·      Experience of having previously worked in organized group is desirable

AEM Developer  - Job Description

Required Skills

• “AEM Lead Dev” - Minimum 3+ years of experience in AEM and at least 4 to 7 years of industry experience
• Design and develop AEM components and templates.
• Hands on experience in DAM, workflows, MSM, User management and Dispatcher.
• Strong in Maven configurations with respect to various AEM archetype projects and integrations.
• Basic understanding and implementation of Java/J2EE design patterns
• Knowledge on Portal or related technologies
• Experience with RESTful and SOAP based web services
• Intermediate experience with at least basic front-end skills - HTML, CSS, JS [Jquery]

Nice to have

• Adobe certification (AEM Developer/AEM Architect)
• Experience working with Adobe Cloud Manager for deployments 
• Experience working with AEM as a Cloud Service (AEMaaCS) 
• Experience using Adobe Target, Campaign, Analytics, Launch, and I/O, and how each of these integrates with AEM 
• Experience with Adobe’s Commerce Integration Framework (CIF) components 
• Experience, or at least exposure, to headless content delivery and presentation as single page applications 
• Experience with server management in cloud ecosystems like Azure or AWS 
• Prefer to have experience in third party integrations with AEM [Other products of Adobe or any other applications]
• Working with Adobe Marketing Cloud tools like Adobe Campaign, Target, Scene 7, etc

This Noida based startup is disrupting the F&B industry by helping eateries increase their profit margin and saving time on labour.

Our client is a software-as-a-service(SaaS) startup that connects restaurants and suppliers by digitising the procurement process. It enables eateries to understand purchasing trends, auto-create purchase orders, anticipate stock out dates, set low-stock alerts, among others. The team also provides training to restaurant members on effectively using the solution. Founded by IIT Kanpur graduates, this new age venture already has more than 1,500 outlets registered on its platform and has helped restaurants reduce their operational costs by 8-10%. It also generates monthly transactions worth $1.3 million.

• Acquiring new clients by pitching the company’s products/services via phone calls as well as in-person meeting.
• Demonstrating and presenting the company’s product (SAAS) to the clients.
• Following up on the generated leads to convert them into potential business for the company.
• Updating and maintaining data on a real-time basis for sales pipeline on CRM.
• Building and maintaining professional relationship with new potential clients and existing clients.
• Frequent travelling (local & outstation) to meet customers, go-to-market plans
• Tracking competition and building strategies to keep competitive edge.

Desired Candidate Profile

• 2-5 years of B2B SAAS sales experience
• Proven ability to achieve targets
• Strong in building rapport with customers
• Excellent communication and negotiation skills
• Open for Frequent travelling (local & outstation)    
• Good expertise in regional language
• Minimum 1 year experience in selling POS Billing Software that connects restaurants and suppliers    

Location: Chennai

Summary of the Position:

Job Purpose:    

Genesys is the global omnichannel customer experience and contact center solution leader. With over 4,500 successful customers, our customer experience platform and solutions help companies engage effortlessly with their customers, across all touchpoints, channels and interactions to deliver differentiated customer journeys, while maximizing revenue and loyalty. 

Genesys is embracing AI and Machine Learning in delivering AI-powered products like Predictive Routing, Chat bots, and Customer Journey management. The PS Data Scientist share a passion for AI & data working with global project teams and customers to extend data science services across Genesys solutions both on premise and in the cloud.

Join us and be a part of this journey as we write Customer Success stories with these products.

Location: (Chennai/Hyderabad/Bangalore)

WHAT YOU DO:

• Interface with business customers, gathering and understanding requirements

• Interface with customer and Genesys data science teams in discovery, extraction, loading, data transformation, and analysis of results

• Define and utilize data intuition process to cleanse and verify the integrity of customer & Genesys data to be used for analysis

• Implement, own, and improve data pipelines using best practices in data modeling, ETL/ELT processes

• Build, improve, and provide ongoing optimization of high quality models

• Work with PS & Engineering to deliver specific customer requirements and report back customer feedback, issues and feature requests. Continuous improvement in reporting, analysis, overall process.

• Visualize, present and demonstrate findings as required. Perform knowledge transfer to customer and internal teams.

• Communicate within the global community respecting cultural, language and time zone variations

• Demonstrate flexibility to adjust working hours to match customer and team interactions

ABOUT YOU:

• Bachelor’s / Master’s degree in quantitative field (e.g. Computer Science, Statistics, Engineering)

• 2-4 years of relevant experience in Data Science or Data Engineering

• 2+ years of hands-on experience performing statistical data analysis across large datasets writing highly optimized SQL queries and utilizing Python (NumPy, Pandas) or similar software (Primary)
• Expertise with major statistical & analytical software like (Python or R or SAS) - Primary
• Experience in Snowflake, Tableau, Elasticsearch, Kibana and real time analytics solution development will be major plus (Secondary)

• Should have the application development background of using any contact center product suites such as Genesys, Avaya, Cisco etc.

• Expertise with data modelling, data warehousing and ETL/ELT development

• Expertise with database solutions such as SQL, MongoDB, Redshift, Hadoop, Hive

• Proficiency with REST API, JSON, (AWS/AZURE/GCP) - Primary

• Experience in working and delivering projects independently. Ability to multi-task and context switch between projects and tasks

• Curiosity, passion, and drive for data queries, analysis, quality, models

• Excellent communication, initiative, and coordination skills with great attention to detail. Ability to explain and discuss complex topics with both experts and business leaders

How You Do It:

How You Think: Understands the business and takes a non-traditional approach to solving common problems. Willing to draw outside the lines and find new ways to make an impact on old problems.

How You Interact: Can easily build collaborative relationships that energize individuals, teams, and the company into action. You are a global thinker and can work across locations and time zones. You are an excellent communicator and listener, and can easily persuade to drive a vision and purpose.

How You Own It: You are a hands-on executor who can drive change and clearly communicate across all stakeholders.

How You Show Up: 

Embodies Genesys core cultural values and pushes to create an authentic employee experience. You are the type of person who can succeed through ambiguity, bringing clarity where there is no roadmap, who can re-set when a change in direction is needed without getting derailed or frustrated. You are authentic and in still the trust in others.

About Us

Genesys ® powers more than 25 billion of the world’s best customer experiences each year. We put the customer at the center of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in more than 100 countries trust the industry’s #1 customer experience platform to orchestrate omnichannel customer journeys that eliminate silos and build lasting relationships. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions. Connect with Genesys via www.genesys.com , Twitter , Facebook , YouTube , LinkedIn , and the Genesys blog.

Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

1. Application Developer -UI

• 2-5 years of experience in Front end development including Vue.js (preferred) or Angular js
• Strong proficiency in JavaScript / TypeScript
• While Vue.js preferred a good understanding of Angular / React is acceptable. Should be able to adopt to Vue.js. quickly.
• Familiarity with RESTful APIs.
• Knowledge of modern authorization mechanisms, such as JWT (JSON Web Token) and Core web fundamentals: HTML, JavaScript, and CSS.
• Good communication skills.